Wow thank you for uploading this!! I apparently also have a defective paddle, I'm not sure how long I've had it so fingers crossed I can get a replacement 🤞🏼
So I got mine on Thursday and didn’t use it but today I was going to use it and noticed the same thing, 1 side is way smoother than the other and the “smoother” side has the “lower pitch” is that what you experienced?
@@akoimichael I contacted B&B customer service and they just said, “sorry that has happened, we have shipped you out a new one” with a return label for the original one I have. Very happy with the play so far but getting way less spin on the “smoother” side, so eager to try the “new new” one now!
Wow thank you for uploading this!! I apparently also have a defective paddle, I'm not sure how long I've had it so fingers crossed I can get a replacement 🤞🏼
I would reach out to them ASAP.
Thank you i just bought one will test it and check grit ! How are you cleaning the paddle ? With rubber eraser ?
I don't use a rubber eraser. I've been using a slightly damped (water) microfiber towel to wipe the surface of my paddles.
So I got mine on Thursday and didn’t use it but today I was going to use it and noticed the same thing, 1 side is way smoother than the other and the “smoother” side has the “lower pitch” is that what you experienced?
The defective one felt dead on both sides. That’s what really made me want to create the video.
@@akoimichael I contacted B&B customer service and they just said, “sorry that has happened, we have shipped you out a new one” with a return label for the original one I have. Very happy with the play so far but getting way less spin on the “smoother” side, so eager to try the “new new” one now!
@stephenzepeda3442 received mine and it is as this guys says, one side is smoother and other side is more rough.
@@BeautifulCr3ature must be a bad batch, email customer service and they should take care of it for you.
I’m assuming they asked you to send the defective paddle back?
@@KingOfChet yes. When they sent me the replacement, they had me ship out the defective one.