What an inspiring episode! The commitment of TUH staff to serving customers is truly next level. Cathy’s KPI about staying on the call until the issue is solved is such a great touch!
Incredible episode! TUH’s staff really show what it means to prioritize the customer, and Cathy’s mention of their resolve to stay on the call until the problem is solved is just brilliant
Loved this episode! TUH’s dedication to customer care is inspiring, and Cathy’s approach to resolving issues on the spot is exactly what more businesses should strive for
This episode really highlighted the amazing customer service culture at TUH. Cathy’s focus on resolving issues in one go speaks volumes about their dedication to making customers happy.
Absolutely! When you put the customer at the center, everything else just clicks into place. Loved the depth of this conversation-definitely worth a listen
Fantastic episode. Loved the way TUH staff went above and beyond to serve their customers. And Cathy's mention of the KPI of not putting the phone down. 👍
Thank you for sharing this insightful content. TUH exemplifies what it means to create a customer-first culture through strong leadership, proven by winning an award voted internally. Rob and Cathy set an inspiring example, and I appreciate Chris for providing valuable perspectives on customer experience.
TUH is an amazing brand. You need strong leadership to create a customer centric culture that then drives great experiences. Rob & Cathy are truly inspirational.
Incredible stories about exceptional customer service always inspire. From Nordstrom’s legendary tire return to TUH's dedication to going the extra mile for patients, these examples remind us of the power of empathy and flexibility in creating lasting customer loyalty. #CustomerExperience #ServiceExcellence
Nothing gets more important than being customer centric in a business. When you get that right, everything else falls in place. Absolutely enjoyed this podcast.
Cathy’s emphasis on resolving customer issues immediately sets a high standard. This episode was a must-listen!
TUH’s dedication to customer satisfaction shines through in this podcast. Cathy’s approach to problem resolution is top-notch.
Cathy’s commitment to resolving issues quickly is a standout feature of TUH’s service. This episode was incredibly insightful!
This episode nailed the essence of putting the customer first. TUH’s commitment to resolving issues swiftly is remarkable.
The focus on customer service excellence in this episode is fantastic. TUH’s commitment to immediate issue resolution is exemplary.
TUH’s commitment to resolving customer issues immediately is a standout feature. This podcast episode really showcases their dedication
What an inspiring episode! The commitment of TUH staff to serving customers is truly next level. Cathy’s KPI about staying on the call until the issue is solved is such a great touch!
Cathy’s approach to handling customer issues is a game-changer. This episode highlights what great customer service looks like.
This episode provides a great look into the practices that make TUH’s customer service outstanding. Cathy’s strategies are spot on!
This episode delivered so much value on customer-centric practices. TUH’s commitment to service is commendable!
Truly impressed by the dedication TUH has towards its customers. Cathy’s strategies for immediate issue resolution are fantastic!
Amazing episode! TUH’s customer-first attitude and Cathy’s approach to problem-solving are truly exceptional
The depth of TUH’s customer service culture is inspiring. Cathy’s method of staying on the call until issues are resolved is brilliant.
The depth of customer-centric practices discussed in this episode is impressive. TUH’s approach is a great example to follow
Incredible insights on how to truly prioritize the customer. TUH’s approach is something every business should aspire to.
This episode perfectly captures the essence of a customer-first mindset. TUH’s practices are a great model for other businesses
Fantastic insights into building a customer-first culture. TUH’s dedication to customer satisfaction is truly inspiring.
Incredible episode! TUH’s staff really show what it means to prioritize the customer, and Cathy’s mention of their resolve to stay on the call until the problem is solved is just brilliant
The focus on customer-centricity in this episode is just what businesses need to hear. Great content!
This episode is a great resource for understanding the importance of a customer-centric approach. TUH’s dedication is truly inspiring!
Fantastic insights on building a customer-centric culture. Cathy’s approach at TUH is truly inspiring!
This podcast is a treasure trove of insights into customer-centric strategies. TUH’s methods are both innovative and effective.
Loved the focus on TUH’s commitment to resolving customer issues on the spot. This episode offers great lessons in customer care.
Excellent podcast! TUH’s dedication to keeping the customer at the center of their business is both impressive and instructive.
Fantastic episode! TUH’s customer-first mindset and Cathy’s issue resolution strategies are a great example of exceptional service.
Excellent episode! TUH’s customer-first approach is a benchmark for all companies. Cathy’s methods are truly impressive.
Loved this episode! TUH’s dedication to customer care is inspiring, and Cathy’s approach to resolving issues on the spot is exactly what more businesses should strive for
This episode is a goldmine for anyone looking to enhance their customer service approach. The insights were spot on!
This podcast delivers excellent insights into prioritizing the customer. TUH’s practices set a high standard for customer service
Your CX insight reiterates the fact that Customer satisfaction is key to a successful business Chris..Awesome work..
This episode really highlighted the amazing customer service culture at TUH. Cathy’s focus on resolving issues in one go speaks volumes about their dedication to making customers happy.
Cathy’s approach to staying on the call until issues are resolved is a game-changer. This episode highlights what great service looks like.
Really enjoyed the focus on customer care in this podcast. TUH’s strategies are a great example for all businesses.
Absolutely! When you put the customer at the center, everything else just clicks into place. Loved the depth of this conversation-definitely worth a listen
What a great episode! TUH’s dedication to solving customer problems on the spot is a lesson in excellent service.
Being customer-centric is truly the backbone of any successful business! Loved this podcast and the insights shared-so relevant and impactful
Great podcast! TUH’s customer service strategies are an excellent example of how to excel in customer care
Fantastic episode. Loved the way TUH staff went above and beyond to serve their customers. And Cathy's mention of the KPI of not putting the phone down. 👍
Amazing content on how to prioritize the customer. TUH’s approach to service is a shining example of what’s possible.
Customer-first mindset is key! Once you nail that, everything else follows. This podcast episode really hit the mark-such a valuable listen
Focusing on the customer is what separates great businesses from the rest. Fantastic episode with so many actionable takeaways!
The insights shared in this episode about customer service are invaluable. TUH’s practices set a high bar for customer care.
Such an enlightening episode! The focus on customer-first strategies is exactly what businesses need to hear.
This episode highlighted the importance of customer-centric practices. TUH’s approach to service is a great lesson for businesses.
Loved the insights on creating a customer-focused culture. TUH’s strategies are exemplary and worth emulating
Very useful podcast. The best part is they are in top 3 for consecutive years.. hats off to the commitment
Totally agree! Prioritizing the customer is what drives growth and success. This episode was a game-changer-great perspectives!
Loved the discussion on how prioritizing the customer leads to success. This podcast episode was a real eye-opener!
Business insights that truly matter. Very insightful episode.
Fantastic content! The discussion on TUH’s customer-first mindset is a great guide for businesses aiming to improve their service
Truly valuable episode! The emphasis on putting the customer at the center of everything is key to business success
Great episode! The focus on customer care and immediate issue resolution at TUH is a real takeaway for businesses
Thank you for sharing this insightful content. TUH exemplifies what it means to create a customer-first culture through strong leadership, proven by winning an award voted internally. Rob and Cathy set an inspiring example, and I appreciate Chris for providing valuable perspectives on customer experience.
Great episode. With real time stories and its experience.
What an insightful podcast.
Very insightful. Must-watch for all businesses
Insights that matter in the true sense of the term.
TUH is an amazing brand. You need strong leadership to create a customer centric culture that then drives great experiences. Rob & Cathy are truly inspirational.
Great analysis of how strong leadership fosters a customer- oriented culture! Congratulations to TUH, and thanks, Chris, for valuable CX insights!👏👏👏
Incredible stories about exceptional customer service always inspire. From Nordstrom’s legendary tire return to TUH's dedication to going the extra mile for patients, these examples remind us of the power of empathy and flexibility in creating lasting customer loyalty. #CustomerExperience #ServiceExcellence
This is one of the best podcast episode I have come across so far. What an inspirational leaders both Rob and Cathy are. Loved it🎉
TUH's success proves that strong leadership is the foundation of a growth mindset. The podcast is quite insightful. Fantastic work!
Such a great breakdown of how strong leadership shapes a positive culture.
Congratulations TUH and Chris for the valuable CX insights.
One of the best episodes of this series. Great strategic insights.
Nothing gets more important than being customer centric in a business. When you get that right, everything else falls in place. Absolutely enjoyed this podcast.
Loved this episode! TUH’s dedication to making every customer experience positive is a valuable lesson for all businesses.
Loved the discussion on the impact of customer service. TUH’s approach is impressive and worth noting