I used to be in a toxic work environment at jo Morgan!! The worst!! My manager sent me to buy a tie because I wasn’t wearing one but no where does it state I have to wear a tie to work. That’s just one petty thing out of 50 +
Yes 🙌🏻 i felt so suppressed and afraid of my supervisor that I would be so stressed to the point that I wanted to quit when she would be there. Managers who think that if they put their foot down and try to dictate will create a better work environment are wrong, it creates so much fear and anxiety leading to depression about my job gosh work is sometimes the worst place ever.
One of my most unforgettable job interview is when I got asked if I am willing to do extra miles like running personal errands for my boss/ superior (the interviewer himself) he even gave example like picking / dropping his daughter from school and if I am willing to make coffee for him and other supervisors (if i get hired) and I answered him with a "NO, because that is not part of my job description + he and the company will not be responsible if anything happened to me outside work" Fortunately, I still got hired and I am glad I made my self clear about it on the first place and did not try to agree on everything just to get the job. Thinking about it now I am just proud of my 23 y/o self back then being bold and firm.
Anj: You should just work for yourself. Your story reminded me of an article I read on Harvard business review 10 years ago talking about your colleagues ARE your clients, and your boss IS your biggest client. That concept holds more and more true today. Sad to tell you if you you say “that’s not in my job description” today, you won’t go far in your life these days.
@Never lose sleep over the small stuff At least they kinda paid you and you got perks. A lot of jobs out there what you to bust your ass for minimum wage and say nothing about it.
Didn’t know you are an attorney! Can’t say I’m surprised. You seem so smart and so well spoken! I’m a new subscriber and Binged watched all your videos.
I work in luxury retail in NYC, and am definitely triggered by some of your sentiments in this video. Most specifically, work life balance, (past) toxic management, and disorganization (I just moved from a flagship, and opened a smaller store). I think my biggest issue is, like you, caring waayyy too much (I can't help it). This has, in the past, definitely lead to burn out, frustration and at times setting unrealistic precedents and being taken advantage of.
Aaron are we the same person?! 😭 That is everything I experienced down to being taken advantage of lol! I was always the one who could be relied on to cover for someone or take care of general chaos, especially moving from a larger, established location to a smaller boutique, and that constant pressure definitely leads to burnout! I hope your work environment has gotten better or at least that expectations are appropriately managed 🤗
@@alainportant6412 You, sir, are the toxic and whiny one in this whole equation. Did you know that they have lots of dating apps for lonely, bored people like you? Try them. Maybe you'll score a vvvgineer. 😶
Only worked in retail one time, 20 odd years ago and the concept of a 'toxic work environment' wasn't even a concept. I applied for a position in the office of a department store. Instead I was hired for a higher end cosmetics -- Not in my wheelhouse, to be honest. I asked the department manager why the store had hired me for their department? They said I was friendly and they'd been receiving comments from customers the other women at the counter were not friendly, had favorites and had 'personality issues'. I like people. I like being helpful and though I'd never worked in sales let alone one with commissions I assumed if I applied my people skills there wouldn't be any problems. Wrong. The other two women were as cut throat as they come. One of them found out I'd sold items to one of 'her customers', on her day off and told me if I ever did that again, she'd slit the tires on my vehicle. WTH?? Told the department manager and their response was the other employee said that as a matter of routine and not to take her seriously. WTH?? I'd come into work and find nasty notes from that co-worker stuck to my locker, in the drawer at the counter I worked at and after work, on the windshield of my vehicle. This time I asked to have a meeting with HR and the store manager -- They agreed but advised me 'I' was taking the other co-workers notes and threats 'too seriously'. About a month later the district manager for the brand I worked for came in. Anyone recall the Drew Carey Show? This women was MiMi. I remember her coming in wearing this horrible bright red and yellow plaid suit that didn't fit her. She had a 'MiMi' hairdo and enough makeup on to make Tammy Faye Baker look understated. I was written up for my brand smock being too short --- Explained it was the one the department manager gave me and I was six inches taller than the other coworker - this being her old smock. Didn't matter. She told me that if she had her way, all the 'girls' would have blonde hair (like hers) and the same style..... I was a red head and wore my hair in either French twist or a with a loose top knot. No --- The district manager said, I'd need to either lighten my hair, cut it or wear a wig. It was when I was out of the store on my lunch break, having a cup of coffee and slice of pie, smoking a cigarette (that's how long ago this way!) in a cafe in the mall. The co-worker from Hell had the day off, saw me and reported me to the manager. Even though I wasn't in the brand smock, I got written up because they said it didn't look right for me to be in the cafe. I explained I'd gone there on prior breaks, no one had issue with it --- I wasn't told to not go to the cafe and if my sitting in a cafe 'looked bad', then they needed to ask my co-worker why she and a couple of the other women in the store went to the cocktail lounge in the mall, for their breaks. The manager explained they went there for to have 'pop' (this was in the mid-west). Responded the cafe sold 'pop' but.... the cafe didn't sell alcohol --- might that be the reason they took their lunch breaks there? Gave them my notice. That place was so toxic, so impossible to work in, no wonder they had a high turnover rate. Backstabbing, malicious gossip. threats and I saw other department manger walk out with arm loads of cloths --- When I asked what they were doing, they said they were just going to try them on at home ...... Found out later she'd rarely bring anything back. The different managers in the place seemed to view it as their personal closet and took advantage of every department like that. Retail is not easy work --- Even the best employee with great people skills can get run over by bad employees and poor management ---So bad at time, I think the most unreasonable customer is nothing compared to bad coworkers or bosses.
Wow, what brand did you sell? I did Chanel cosmetics a LONG time ago and the account manager was absolutely psychotic and frequently had girls in tears.
@@missmansfield6306 Estee ---- The products were wonderful, the co-workers and district manager were nightmares to deal with. A bad manager who pits employees against one another might enjoy their power, but in the long run they generally don't advance.
Wow I read your whole story. You made my job like a piece of cake. I’m so triggered by your hardship I’m sorry that you went through all that and hope your doing better at a better job.
@@radbunnie2297 Didn't mean to trigger you or anyone --- But it just goes against my nature to see employees treated badly, for managers to use their position to foster animosity between their employees and for employees to treat each other poorly. What I think people sometimes forget is that the person assisting you is just that: A person, an individual. Perhaps they're worried about an ill child or spouse -- We never know. So a good customer can make the day so much better and an angry customer can make it that much harder. Even though I didn't stay there long, I did enjoy many of the customers who enjoyed being helped without being pressured --- Even those who weren't there for my department. As my counter was near the front of the store, there were times when a customer would come to the counter to ask about other departments. Once it was a gentleman who had extremely limited vision. He wanted to know where the bedding and linens where as he wanted to buy new pillows. As there was another co-worker at the counter, I explained to her I was stepping away to help this man to the linens area. She affirmed that was fine. Helped him to the area and explained to the clerk there he might need help. Returned to the counter to find the store's assistant manager there --- She informed me it wasn't *my* job to help any customers other than those at my counter. What? Kept my comments to myself but all I could think of is that hopefully no one ever treated her or her family like she was suggesting I treat any customer who came into the store. You show respect and decency to someone because it's the right thing --- Not to make a sale.
Wow, almost ever job I've had has been a toxic work environment plus sexual harassment, illegal things like NO breaks or lunch. etc.. this was a really interesting video. Thank You!
LV or not, this is a very informative video for people who are in toxic work environments and may not recognize it. We've all been there, especially when we're younger. It's too bad so many of us feel like we have to put with situations similar to the examples you gave. Though LV wasn't all bad for you, I hope your current profession is something you love and that it makes you happy.
Thank you so much Autumn! Toxic work environments were a lot more pervasive years ago - it’s getting better now especially as more people are speaking up on behalf of others 🤗
We assume that when we are of working age that people will be normal and empathetic. I learned there are damaged people on all levels and types of careers/jobs. I rather work by myself and took a career to help heal their damage instead of working with them. Having your own business has been life changing.
Hey so I just got hired through LV today and was doing some research and came across your videos!! Very interesting stuff about management and toxic work environments, I been in retail for about 10 years and was an assistant manager at Amazon for 1.5 years. This is something I believe everyone can relate to!! Keep up these amazing videos!! Hopefully we can cross paths some day!!
YAAAS the content we all need! 👏🏼👏🏼 As someone who has been in the retail industry for years, I can totally relate to all these stories. It's just so refreshing hearing them from other people other than your co workers 😂😂
Omg I had no idea you're Filipina! Hello from a fellow Pinay!!💛 I love way you speak, very soothing to the ears and articulate. And I love hearing stories of your work experiences in LV. Keep this series up! I'm a fan.💛💛
I experienced a lot of similar things in my previous job - I used to work retail as well. Our manager would get upset at us (university students, some without cars) for not driving to the bank to deposit our cash sales, and that she was "paid too much to do that" for us. Basically, a drive to the bank was beneath her. When she made a comment about it, I finally told her nobody ever reimbursed us for the times we went in the past. She stopped talking immediately and did not 'expect' us to do so since. I have also dealt with many multi-faceted people at work, to please other managers and corporate staff that would come into the store. I really enjoyed watching your video Cindy! :)
When you started talking about your book I KNEW you would mention devil wears prada... I’ve met so many Miranda Priestly wannabes working in the fashion industry
Lol it’s an awful aspiration! They don’t know it’s possible to be a good boss and still have a healthy balanced life without projecting their anger onto employees 🙃
Aww lol thank you Christine! Those negative experiences taught me valuable skills learning how to handle difficult people and situations, so it’s all good in the end 🤗
My most toxic work environment was a restaurant. Poor management, almost everyone was on some type of drug, sexual relations going on after hours, ppl calling out, quitting, stealing, giving food away, leaving whenever, and things were hardly ever prepped.
I was laid off from a company who wanted to gain their diversity quota. The environment was very micromanaged and very gossipy and clique. This was before covid happened. The moment covid happened everyone change their attitude towards me. Then then "laid" fired me on the spot due to lack of motivation. But I knew they did that to get rid of me because I was competition and due to discrimination. I was there for 2 months but It was a life changer for me. I am now in a better place with more money and great people.
I'm so sorry that happened to you! Every job, even horrible ones, are a great opportunity to learn and thankfully yours led to your perfect job now =) Thanks so much for watching!
I hope the RUclips algorithm will stumble upon your channel and promote your videos because you’re honestly so many people’s favourite youtubers. Like mine. Great content!
I definitely applied at LV earlier this week but tbh I'm not sure I'd mesh well with people stealing clients lol. Had that happen where I WAS working on commission and the managers acted like it was completely fine 😅
I LOVE your storytelling ability! It’s so soothing 😴 and captivating 😲! I love watching you before I go to sleep! It’s like you’re telling me a bedtime story 🤣🤣 I swear!!
Why do some managers don’t know how to manage people?! Like my old manager at the nursing home I used to work at. She’d suddenly move residents around to different areas without telling us and we’d only know of it during hand-over. She also has this negative image of me because of other incompetent workers’ complaints lol. I bet she wasn’t too happy when I started name dropping people after being falsely accused of things I didn’t do. I really could care less if she’s stressed because that comes with the territory.
I love listening to you; love the way you speak. Also, I'm proud that you're a fellow Filipina, yay! :) Watching from Canada. I recently bought my first few pieces of LV and your videos are very helpful, interesting and entertaining :)
They should have paid you for mileage and gas via expense account. Very strange. Same goes for the clipboard and box cutter, why that was an issue is beyond me.
I’m so sorry you went through all of the toxicity. As a “nice” person, I have experienced a lot of toxic people and managers. Thankfully, like you, I’ve grown from the experiences and have been able to stand up for myself.
This was really interesting, I came to this video after watching a YSL Advent unboxing of yours. Your voice is lovely to listen to and I adore your composure! Thanks for interesting videos!
Great information Cindy! Unfortunately, I can imagine that your experience was not unique. It takes strength to stand up to superiors in any job and say no, especially when you are just starting out. My first job was in a corporate office and my manager was toxic. He used to say to our team that if he did not come in by 10AM that we should just assume he was out for the day. After about a year there, I was working on a big project and he cursed and called me out for something that was not my responsibility in front of the entire office. Needless to say, I was embarrassed, but I managed to look him in the eye and say "You cannot speak to me that way!" and ran to the bathroom where I cried. It was that day that I decided I had enough and shortly afterwards, fortunately, I was able to resign since I had found a new and much better job. I later found out that three other co-workers resigned within the next month from the same office and about 2 months later management finally (better late than never) fired this toxic manager. TFS!
Oh my god I cannot believe you had to go get run errands using your own personal resources. I seriously hope they cleaned up their act. So many outrageous examples of poor management here! I also think you delivering an item to a VIC is potentially dangerous for you personally! These people are still strangers. Completely unacceptable.
I know!! Looking back now I can’t believe they made me do it and that I agreed! In this litigious era I think they are probably a lot more careful now about what they require from their employees 👍🏽
It should have been the salesperson of the VIC that delivered the free gift to the client. Why would they ask someone that doesn’t even get a commission to use their own gas to drive the item out to him. Oh, heck no.
Thank you so much for watching Jazmyn 🥰 I did go to law school but I’m not a lawyer - I’ll discuss my employment in a future video so please stay tuned 🤗
I have had a few friends who have worked for LV in Chicago. that company is horrible. The 30 percent off for employees is a joke when other luxury brands gives their employees 50 percent. LV makes so much money for those plastic bags. Just sad.
I left my job after 13 years because of all this toxic garbage. It was so draining mentally, emotionally & even physically. I hate to tell you but coworkers will also be mean because they are just downright jealous of you. I’m like you. I smile a lot and I’m super friendly. I have learned that you just can’t make everyone happy. 🤷🏻♀️
They made me do ten interviews, and in the last one, they refused me because they couldn't see my personality..... But it was one position for a CRM manager. It was the most horrible experience I had in my life; I cursed them for failing!!!!
Do not know why this video was recommended to me but I am glad I took the time to listen to your message about the work environment. I have been very fortunate in my career in Environmental Management not to experience a toxic work. Yes there were problems but we very minor, mostly employee conflict issues. I want to give you credit ( a big thumbs up ) for taking the time to rely too many of the well thought out comments that your views are making. That is very rare in this format and I know it means a lot to those who took the time to post. Great Job and thanks. Looking forward to viewing the rest of your videos on your channel.
Well Ms.Cindy I thoroughly enjoyed the spilled tea! I can't believe the manager made you drive and driver a VIC gift without compensation. Indeed it was very toxic, don't beat yourself up about not putting your foot down. You were young and trying to find your way . Thanks for sharing all the inner dealings . Enjoying your series.
I just left LV as WRTW Expert Advisor and boy was I so shocked, happy, relieved to find your channel! NEVER ever thought we would have the same experiences, I truly thought all that toxic behavior was a cultural / Filipino thing but nope, seems the awful, gross environment is a WORLDWIDE thing. Everything you mentioned, I experienced too and then some!! Inspired me to speak up as well. BRB gonna look for more exposé ex-LV employee accounts to watch. More Power! AND SO happy you got out!
I worked in a hospital lab for years with 99% women and it was Gawd awful. I had a manager pull the same b.s. when I asked for a weekend off after working every weekend for years and years. She said she couldn't find anybody to cover. I essentially told her "No shit. Nobody is going to volunteer, you are going to have to assign it". She stood there and looked at me !Ike I had two heads. I have worked in some very, very ugly and toxic environments where everyone just HATED each other. If you find yourself crying in the car before you go into work...run don't walk the hell away! We all only have ONE life.
Great video Cindy! 👏🏻 thank you for speaking out about all these issues. I can relate to soo many of your examples, particularly having a Miranda Priestly boss in a previous job of mine too! I’d like to think it’s shaped me to who I am now, and depicted what kind of management and leadership style I want to take onboard. Thank you for always keeping it real ❤️
Yes! Learning to deal with difficult bosses and colleagues help you develop much needed skills in life, including future employment and parenting 😂 Thanks so much for watching 🤗
I would work in the evenings from 5:00 to 11:00 pm and the managers at my LV would make the 15 or so that were working that shift to take our 15 minute break ALL at the SAME time at 5:30 pm then make us work like dogs until 30 minutes past closing time.
I am triggered 😂 We would have to stagger our lunch breaks and I was always scheduled to go to lunch at 10:30 in the morning, so I would be starving the rest of the work day 🤣
I remember when I was barely 20 I worked at this place here in NYC... OMG: I asked the manager TWO weeks before my nephew’s christening for that day off. Everything was ok and she said I could have my day off! The DAY BEFORE THE EVENT, she waited for the moment when I was opening the door to go home to tell me I had to come the next morning. I was like “uh huh 🤔” and of course since I had made a PROMISE to be in front of the church I was not going to come to work! (I had explained that to her two weeks prior). The next day, she was off, yet she HAD TO call just to check if I had come to work, when they told her I wasn’t there, she called the owner and made him fire me! Of course I didn’t care at that point, she was the kind of person asking for “forgiveness” when a super racist costumer came and berated the employees because the presence of “colored” people bothered them. The racism from ‘Karens’ was an everyday thing and today, 15 years later; is incredible that we still see the same level of entitlement from the same people and some managers side with them instead of just calling the police on them for harassment 🤦🏻♀️
Hello l worked for Louis Vuitton doing security from 2017-2019 and l worked at the Chicago, and Oakbrook, lL stores and l was contract security officer. I built a rapport with the management team. The sales team was always complaining to me about how stressed out they were about meeting there goals. And customers were also complaining about the quality of there hand bags falling apart and repairs issues. I was fired because the security director from New York corporate did not like me. I felt like l was discriminated against. I did my job. I didn't call off and l was bounced around from location to location. When l left sales advisors told me some managers were talking about me in an unprofessional manner. They were very stuck up and arrogant. Is there something l can do about this? I was fired 12/2019. Thank-you for sharing
You are really an inspiration. Very focus, intelligent, persevere and hardworker. Your love for work really reflects your personality, that's is why you are bless in your career and life. Keep it up. God bless you more.
Thank you for sharing your experiences! It sounds like you handled your experiences gracefully despite being so young. Although I have never worked in retail, I am in a field where the experienced/older employees tend to “eat their young.” I worked in an entry level position in my field while in school and came across a few people that didn’t like and gave me a hard time. Eventually I earned their respect once they saw the type of person I was and my work ethic. I feel like these experiences give you a tougher skin and help you deal with the next person you come across. Not everyone will like you but mutual respect is important and that is earned with time.
@21:00 A neat trick my first mentor/managing director showed me was: he'd tell me to get bagels and coffee for our small team, but he would treat me as well. So I'd happily go grab a bagels/coffee knowing my breakfast was paid for every morning. Shows appreciation while encouraging a team environment. That was almost 20 years ago and I still have great memories of that.
LV employees don't get commission, but now we do get from time to time , prizes, like the new LV Volt pendant, or a Virgil Ablo charity padlock bracelet. Just the bonus , which is hit or miss
Yes I’m so glad the commission structure has changed! I mentioned the occasional bonus prizes in my LV Perks video but we never won jewelry 🤩 ruclips.net/video/-XYI5RmfiTQ/видео.html Thanks so much for sharing!
Omg I completely understand the struggle you had with shipment, I did from a young age and now. Having a notepad while doing stock is the most helpful thing ever! My boss even told me " Write down all the stock you need" So now i do it religiously but she did not let me be more orderly with the shipment that i was having to organize, She said that " The season gets so busy we can't be like that " i was like no wait this isn't okay
You are actually my new absolute favorite here on RUclips. Your content is very informative and intriguing that it makes me crave for more of these videos. More power to you.
Let me preface this by saying THANK YOU for making this video. This is going to be a long comment but I just need to get this off my chest to someone else who’s not my husband 😂 I can so relate to the vacation days request issue!! I was constantly BEGGING for my vacation days. One specific event was when I requested time off for my husband and I’s honeymoon. I gave ELEVEN months notice to my (now ex, thank GOODNESS) manager to request 2 weeks off for our honeymoon to Japan (we even split up our wedding and honeymoon because she said I can’t take too much time off at once 🙄) and her response was “we’ll talk about it when you come back from Florida (wedding was in Florida)”. When I was back, I asked her again and her response was “May is our busiest season and I just can’t be short an esthetician and I won’t be able to find a replacement for you for 2 whole weeks” (Again, I GAVE HER 11 MONTHS NOTICE!!). She basically planned OUR honeymoon and suggested we go in June instead (which we did because what choice did I have??) which ended up costing us an extra $600 per person because June is high season in Japan. I was in charge of inventory so I would put together a list of what we needed, but she would always have to go through it and cross out items on my list so we were always low on something. When I do give her the list, it takes her days to call in the order so sometimes we will go days or weeks without a certain product that we needed for our services. She changed our work schedule without discussing with us first and when I spoke up and said I can’t work a late shift due to the fact that I walk home at night, she said I had no choice and that everyone has to do it. I told her if that was the case, then I may not be able to work there anymore. Her response, verbatim, was “that’s okay, I’ve got people lined up for interviews anyways”. When I interviewed for my position as their lead esthetician, I was told that everyone treated everyone like family. But all I recall is a bunch of shit talking about a certain person when they’re not at work. Sometimes, they’re bold enough to say things to your face. I’ve had 3 (ex)coworkers say to me “I don’t know how you got this position, it should of been so and so’s, she’s been here for 10+ years”. Personally, I believe a certain position is earned by your knowledge, not by the time you’ve worked at a workplace but that’s just my opinion 🙄 Our salary is hourly and commission based and I’ve had my own manager straight up steal my retail commission. When I call her out on it, there will always be some kind of excuse of why it went under her (e.g. she thought she sold it, she clicked the wrong name on the drop down list, blah blah bullshit) With the pandemic that’s going on now, when work resumed, I explained to her that I did not feel comfortable physically being at work for more than 7 hours a day due to the fact that we are always around different clients and everyone in my family is high risk. She told me that she will be able to accommodate me but literally one shift in, I’m already working more than what I am comfortable with. When I confronted her about it, she tried to make up excuses to why I’m working 7+ hours (e.g. work for 7 hours plus your 30 minute lunch) then she tried to brush me off by saying she doesn’t want to talk about it.
Hi Carrie! I am triggered by your comment bc it reminds me of everything I went through too 😭 Congrats on your wedding and I’m glad you were able to go on your honeymoon even though the timing was not ideal! I hope your work gets better soon and you are physically and mentally safe and healthy 🤗 Please feel free to continue venting here bc we can all relate 🥰
Your employee perks video was recommended to me and I immediately subscribed after that along with your LV collection video. How awesome that you're Filipino in the legal industry! I work in legal recruiting with an odd interest for luxury. Subscribing was a great choice :D EDIT: AND you danced too?? omg I want to be your friend
i've also started teaching myself to put my foot down with jobs. on the subject of time scheduling and work-life balance, i've had (so far) two managers try to pull the "schedule so and so earlier at the last minute" or swapping my times without informing me and then expecting me to jump up and be there when they want. they do this crap on purpose because they don't believe you're really as busy as you claim to be. i had one job where the manager changed my time literally the same day i was coming in, probably within hours of me checking my schedule because by 11 am I was told, it had already been changed from 3 pm to 2 pm. the last time i remember looking was at 9 am...and by then i was already out running errands and getting ready for the evening so how was i to know he had changed it? that manager never apologized either but he never did it again, but i knew he did it on purpose because they didn't think i actually had a life outside of work...even though i was working on several projects and going back to college...
hey my Mom has that fireplace video on DVD LOL.... we had it on one Christmas a long time ago with the stockings and tree around it... I know how classy is that? Well, we all came from somewhere didn't we? have a blessed day Cindy!
You are telling THE WHOLE truth about SAs stealing clients from other SAs! There has been more than one occasion where this potentially happened while I shopped in store. However, I was one of those loyal clients that would tell the bullies “No we’re good over here” in a very nicety tone. The fact I have NO poker face further helped them to get the point. Then I would talk ish about them while they walked away to make things less awkward for my SA & basically acknowledge I knew what the heck was about to go down. 😂 Loving these vids. Keep them coming!💕
I experienced the worst.... my boss was so bullied and the worst is the supervisor who is very closed to her started to be bullied also to make her happy. She called me names, asked me to leave early at home to buy coffee for them so I can go to work before my time starts. They will asked me to buy food for them because they are lazy, using my own car . My boss will change my shift to split shift starts 7-11 then come back at 3-7:30 pm. I did that for 1 week and I said NO because it is so tiring. The worst was, this Supervisor choked me pressed my windpipe that I couldn’t breath and almost pass out and I saw my boss just laughing. That is the wake up call for me and told the HR and both got fired and filed an assault case to the Supervisor and charged him with 3 counts of assault. Good thing we have a camera. I guess I try to ignore before because my spouse had cancer and I am only one working.
My goodness, I worked in the service industry, mainly NYC restaurants for a long time and on so many levels i can relate to this post. A good manager is everything. Ive dealt with so many toxic wotk environments to the point where i will never wotk in the service/sales industry again. Im in the process of starting my own business, for now online, however if and when I do expand and hire employees, I wil do everything in my power to choose a strong team of possitive, charismatic and decorus people. There were times ive gone home and balled my eyes out because a manager or fellow emplyees mistreated me and took advantage of my genuine kindness. Especially when it came to staying late and shift coverage. Although i didnt work for a prestigious company such as LV, I absoluetly relate to so much of this video content. I am so glad you found your path and are successful. I only started watching your vlogs today, however I was hooked, I love LV and its just so interesting to hear about what goes behind the scenes. Thank you for sharing! Your super intelligent and seem super sweet and sincere, I look forward to future posts.
First time tuning in. Love your lady like approach to negative people. Very refreshing. Your points are very interesting and presented beautifully. I will continue to watch your channel. William x
I just discovered your channel few days back bec youtube was showing random recommendations. can't afford to buy an LV 😅 but I found your stories interesting so I kept watching your videos. and now I found out you're a Filipino! Kabayan! 😍 More story time, please. I would never get tired of listening to your voice. God bless!
I was called everything in the book because I was fellow company policy that happened so many times that I took as a compliment. I’m driving a public transit bus we deal so many different people and PD is just 20 min away
So many awful things! 😳 An employee should NEVER have to find their own holiday cover! LV communication seems to be as bad internally as externally! No wonder it feels like a big mess, it IS a big mess! I worked with a client fairly recently who'd been in business (retail) for over 100 years and I was shocked at how head office ran! I really felting for the sale teams. Several years earlier my baby sister had worked in-store for this particular company and she experienced similar issues with taking time off, short notice shift changes. Thanks for spilling the tea! 😁😘
Literally WHAT?!?! How the HELL do you run ANY retail store without a box cutter?! I’ve worked at a dozen retail locations in my career, and box cutters were essential supplies at every sing one!
Exactly! Someone commented that you don’t need a box cutter or even scissors, just a fingernail will do - yes let me open literally hundreds of boxes with my nails 🥴
These videos are great! TFS. Looking forward to hearing about the hiring process. My nephew’s GF applied to LV, and wasn’t hired. She is well spoken, college educated, thin, and very pretty. Idk what happened.
using your own resources to run errands! That's ridiculous. I'm glad you speak about this. Hopefully it'll help other young people starting out to stand up for basic human decency.
Hi Cindy! Can you please make a video about VIC’s perks? How much purchase does a consumer have to make to be considered as VIC? Is it the employee’s discretion when giving away gifts, sample perfumes, etc to the clients? I recently bought 3 bags in a span of a month (my most purchase ever) and I found myself begging for perfume sample just to have one (They gave me just 1pc 2ml sample). On the other hand, the others take home 5pcs or more samples and it even comes in it’s own box. So I’m a bit frustrated. Thanks in advance
I’m half Filipina living in the Middle East. It takes 9 hours flight, then 5 hours to reach my aunt’s home. It's so tiring ... but I guess it's even harder for Filipinos living in the west since the trips are longer.
Your doing great! I enjoy your videos so much more than other girls that think they know about bags when they obviously don’t. Look forward to seeing more from you❤️😻
I never worked in retail but I worked in restaurants and these sorts of things pop up there as well. Specifically requesting days off. It’s absurd the lengths you have to go, to get UNPAID LEAVE. If you worked a popular shift and requested off, you would lose that shift because managers wouldn’t put you back on the shift. Retail and restaurant workers deserve more.
I’m dealing with a toxic work environment rite now! It’s eating me up! I’m so stressed everyday and anxious about going to work! There are cliques, bad communication and different people get special treatment! There’s so many other things too but I need this job rite now!!
I know you no longer work for LV, but can you explain why they push the fine jewelry so much? I shop frequently at my local LV store, but Im starting to hate it because it feels like I'm constantly being pressured to buy an $8,000+ trunk and their grossly overpriced jewelry.
I used to work for LV in London as a seasonal staff through an agency at one of their boutique in the stockroom many many years ago. They were satisfied with my job and at the time it was seeming like they were offering me a permanent position at the flagship store. Even though I did the entire interview and training procedure back then when I got hired as a seasonal staff I had to attend to another interview and eventually I haven't got hired. I was working there for two months and what I remember back then the staff were lovely and respectful to each other however the management team were awful. I remember three of the permanent staff spent their notice period and another bunch of them wanted to quit. After when my contract had finished, months later I have bumped into my former colleague and she said that the HQ did an investigation and the entire management team got fired from that store. Over the years I was working in luxury retail at different brands, thank god as a tailor and not in sales but still if I'm thinking back how the sales associates were behaving to each other and the rest of the operation team, I got PTSD.
Traveling back from Paris my flight was very delayed which resulted in me missing my connection in Miami and my manager at the restaurant I worked at was so mad as if it was my choice to be stuck in Miami! So grateful that I work in a much better environment now
Your Philippines comment really resonated for me. Several years in a row, I had to wait until 4 or 6 weeks before a vacation to ask permission to take those days off. For an international trip, ie my only 10-day vacation each year, I easily had to pay $1,000-$2,000 more for a late booking, just because of all the hoops I had to jump through. It was ridiculous.
Fantastic - you spoke about a tricky situation and handled it perfectly. I would like to know how to not "give sales" to people like the bad actors in your past. I don't feel people should profit from poor behavior . Thank you for making this video.
@@AHeatedMess my first time into LV I was snubbed by 4 sales associates. I located another who was so nice. I always go to them and will plan a trip based on their schedule. The good make up for the bad :)
19:00 How does a storeroom function without box cutters??? I use to do that type of work for Marshall’s and I couldn’t function without them. I hate using scissors because you can cut your hands up and anything other than a box cutter may cut the merchandise inside, which I’ve seen happen countless times. Plus, you need to break down the hundreds of boxes that were just opened. That store sounds terrible.
Funny 😀 that you mentioned that movie! "The devil wears Prada" Because that movie totally describes and show how toxic, unjust, ruthless and cold the Fashion world + Retail world can be. I worked for Ann Taylor for 4 months, and all i can say is that ; It was one of the most awful experiences ever!
![I.N "HALLUCINATION" | [Stray Kids : SKZ-PLAYER]](http://i.ytimg.com/vi/n5B5q1Hwt_U/mqdefault.jpg)
Are you in a toxic work environment? Do you recognize the red flags I described in this video? Share your stories in the comments below!
Yes I do! I can’t stand it!! I try to be quiet a polite but sometimes you definitely explode!
I used to be in a toxic work environment at jo Morgan!! The worst!! My manager sent me to buy a tie because I wasn’t wearing one but no where does it state I have to wear a tie to work. That’s just one petty thing out of 50 +
🤩🤗
I did but I left and am soo happy now
Yes 🙌🏻 i felt so suppressed and afraid of my supervisor that I would be so stressed to the point that I wanted to quit when she would be there. Managers who think that if they put their foot down and try to dictate will create a better work environment are wrong, it creates so much fear and anxiety leading to depression about my job gosh work is sometimes the worst place ever.
One of my most unforgettable job interview is when I got asked if I am willing to do extra miles like running personal errands for my boss/ superior (the interviewer himself) he even gave example like picking / dropping his daughter from school and if I am willing to make coffee for him and other supervisors (if i get hired) and I answered him with a "NO, because that is not part of my job description + he and the company will not be responsible if anything happened to me outside work" Fortunately, I still got hired and I am glad I made my self clear about it on the first place and did not try to agree on everything just to get the job. Thinking about it now I am just proud of my 23 y/o self back then being bold and firm.
Anj: You should just work for yourself. Your story reminded me of an article I read on Harvard business review 10 years ago talking about your colleagues ARE your clients, and your boss IS your biggest client. That concept holds more and more true today. Sad to tell you if you you say “that’s not in my job description” today, you won’t go far in your life these days.
@Never lose sleep over the small stuff At least they kinda paid you and you got perks. A lot of jobs out there what you to bust your ass for minimum wage and say nothing about it.
Thank you for sharing quite a story.
Cheers to you! Idk who you are but I'm also proud of the 23 y.o. you.
Luckily you were hired. I would not have hired you, even w/o the stupid personal favors lol
I missed a good friend’s funeral because I had to be at a business conference that just didn’t matter. Never again!
I can relate. Missed an aunts funeral because I could not get out of work.
Didn’t know you are an attorney! Can’t say I’m surprised. You seem so smart and so well spoken! I’m a new subscriber and Binged watched all your videos.
Thanks so much for watching Beth! I did go to law school but I’m not an attorney - I’ll discuss my employment in future videos so please stay tuned 🥰
@@AHeatedMess and a super model! Perfect 10
There’s toxic work environment everywhere...a lot in my field such as nursing. 😥😥😥
Did you ever have to deal with a nurse ratchet?
@@shadowzach00 many times
Same with public transit
Toxic nurses ? Jesus that doesn’t sound right
@@Jennifer-vc6nt toxic nurses and 1000% toxic administrative
I work in luxury retail in NYC, and am definitely triggered by some of your sentiments in this video. Most specifically, work life balance, (past) toxic management, and disorganization (I just moved from a flagship, and opened a smaller store). I think my biggest issue is, like you, caring waayyy too much (I can't help it). This has, in the past, definitely lead to burn out, frustration and at times setting unrealistic precedents and being taken advantage of.
Aaron are we the same person?! 😭 That is everything I experienced down to being taken advantage of lol! I was always the one who could be relied on to cover for someone or take care of general chaos, especially moving from a larger, established location to a smaller boutique, and that constant pressure definitely leads to burnout! I hope your work environment has gotten better or at least that expectations are appropriately managed 🤗
Omggg same same same!!! Cheers!!!
@@AHeatedMess No, I think you people whine a lot.
@@alainportant6412 Hi Alain! I appreciate your continuing engagement on my channel 🤗
@@alainportant6412 You, sir, are the toxic and whiny one in this whole equation. Did you know that they have lots of dating apps for lonely, bored people like you? Try them. Maybe you'll score a vvvgineer. 😶
Only worked in retail one time, 20 odd years ago and the concept of a 'toxic work environment' wasn't even a concept. I applied for a position in the office of a department store. Instead I was hired for a higher end cosmetics -- Not in my wheelhouse, to be honest. I asked the department manager why the store had hired me for their department? They said I was friendly and they'd been receiving comments from customers the other women at the counter were not friendly, had favorites and had 'personality issues'.
I like people. I like being helpful and though I'd never worked in sales let alone one with commissions I assumed if I applied my people skills there wouldn't be any problems.
Wrong.
The other two women were as cut throat as they come. One of them found out I'd sold items to one of 'her customers', on her day off and told me if I ever did that again, she'd slit the tires on my vehicle. WTH?? Told the department manager and their response was the other employee said that as a matter of routine and not to take her seriously. WTH??
I'd come into work and find nasty notes from that co-worker stuck to my locker, in the drawer at the counter I worked at and after work, on the windshield of my vehicle. This time I asked to have a meeting with HR and the store manager -- They agreed but advised me 'I' was taking the other co-workers notes and threats 'too seriously'.
About a month later the district manager for the brand I worked for came in. Anyone recall the Drew Carey Show?
This women was MiMi. I remember her coming in wearing this horrible bright red and yellow plaid suit that didn't fit her. She had a 'MiMi' hairdo and enough makeup on to make Tammy Faye Baker look understated. I was written up for my brand smock being too short --- Explained it was the one the department manager gave me and I was six inches taller than the other coworker - this being her old smock. Didn't matter. She told me that if she had her way, all the 'girls' would have blonde hair (like hers) and the same style..... I was a red head and wore my hair in either French twist or a with a loose top knot. No --- The district manager said, I'd need to either lighten my hair, cut it or wear a wig.
It was when I was out of the store on my lunch break, having a cup of coffee and slice of pie, smoking a cigarette (that's how long ago this way!) in a cafe in the mall. The co-worker from Hell had the day off, saw me and reported me to the manager. Even though I wasn't in the brand smock, I got written up because they said it didn't look right for me to be in the cafe.
I explained I'd gone there on prior breaks, no one had issue with it --- I wasn't told to not go to the cafe and if my sitting in a cafe 'looked bad', then they needed to ask my co-worker why she and a couple of the other women in the store went to the cocktail lounge in the mall, for their breaks. The manager explained they went there for to have 'pop' (this was in the mid-west). Responded the cafe sold 'pop' but.... the cafe didn't sell alcohol --- might that be the reason they took their lunch breaks there?
Gave them my notice. That place was so toxic, so impossible to work in, no wonder they had a high turnover rate. Backstabbing, malicious gossip. threats and I saw other department manger walk out with arm loads of cloths --- When I asked what they were doing, they said they were just going to try them on at home ...... Found out later she'd rarely bring anything back. The different managers in the place seemed to view it as their personal closet and took advantage of every department like that.
Retail is not easy work --- Even the best employee with great people skills can get run over by bad employees and poor management ---So bad at time, I think the most unreasonable customer is nothing compared to bad coworkers or bosses.
Wow, what brand did you sell? I did Chanel cosmetics a LONG time ago and the account manager was absolutely psychotic and frequently had girls in tears.
@@missmansfield6306 Estee ---- The products were wonderful, the co-workers and district manager were nightmares to deal with. A bad manager who pits employees against one another might enjoy their power, but in the long run they generally don't advance.
Wow I read your whole story. You made my job like a piece of cake. I’m so triggered by your hardship I’m sorry that you went through all that and hope your doing better at a better job.
@@radbunnie2297 Didn't mean to trigger you or anyone --- But it just goes against my nature to see employees treated badly, for managers to use their position to foster animosity between their employees and for employees to treat each other poorly.
What I think people sometimes forget is that the person assisting you is just that: A person, an individual. Perhaps they're worried about an ill child or spouse -- We never know. So a good customer can make the day so much better and an angry customer can make it that much harder.
Even though I didn't stay there long, I did enjoy many of the customers who enjoyed being helped without being pressured --- Even those who weren't there for my department.
As my counter was near the front of the store, there were times when a customer would come to the counter to ask about other departments.
Once it was a gentleman who had extremely limited vision. He wanted to know where the bedding and linens where as he wanted to buy new pillows.
As there was another co-worker at the counter, I explained to her I was stepping away to help this man to the linens area. She affirmed that was fine.
Helped him to the area and explained to the clerk there he might need help.
Returned to the counter to find the store's assistant manager there --- She informed me it wasn't *my* job to help any customers other than those at my counter.
What? Kept my comments to myself but all I could think of is that hopefully no one ever treated her or her family like she was suggesting I treat any customer who came into the store.
You show respect and decency to someone because it's the right thing --- Not to make a sale.
@@gulfgypsy I agree with you. It’s called hospitality what you did. Even though you got reprimanded for it you still did a really good deed.
Wow, almost ever job I've had has been a toxic work environment plus sexual harassment, illegal things like NO breaks or lunch. etc.. this was a really interesting video. Thank You!
Thanks so much for watching 🤗 I’ll have to post a follow up video bc there were toxic traits present at almost every job I had before and after LV 👍🏽
LV or not, this is a very informative video for people who are in toxic work environments and may not recognize it. We've all been there, especially when we're younger. It's too bad so many of us feel like we have to put with situations similar to the examples you gave. Though LV wasn't all bad for you, I hope your current profession is something you love and that it makes you happy.
Thank you so much Autumn! Toxic work environments were a lot more pervasive years ago - it’s getting better now especially as more people are speaking up on behalf of others 🤗
We assume that when we are of working age that people will be normal and empathetic. I learned there are damaged people on all levels and types of careers/jobs.
I rather work by myself and took a career to help heal their damage instead of working with them. Having your own business has been life changing.
Hey so I just got hired through LV today and was doing some research and came across your videos!! Very interesting stuff about management and toxic work environments, I been in retail for about 10 years and was an assistant manager at Amazon for 1.5 years. This is something I believe everyone can relate to!! Keep up these amazing videos!! Hopefully we can cross paths some day!!
OMG! I loved you even more when you say you’re a Filipino. Good job my dear! ❤️
Yay! Thanks so much for watching 🤗
I love watching you too...proud to be Pinoy
sometimes people do think i am Pinoy
Before, I thought you are Hispanic. I'm surprise to know that you are Filipina. . Awesome!
YAAAS the content we all need! 👏🏼👏🏼 As someone who has been in the retail industry for years, I can totally relate to all these stories. It's just so refreshing hearing them from other people other than your co workers 😂😂
I love sharing retail stories, good and bad lol! Thanks so much for watching Jose =)
@@AHeatedMess Please keep sharing them! No worries, your videos are one of the things keeping me sane during this pandemic ✌🏼
Omg I had no idea you're Filipina! Hello from a fellow Pinay!!💛 I love way you speak, very soothing to the ears and articulate. And I love hearing stories of your work experiences in LV. Keep this series up! I'm a fan.💛💛
Thanks so much for watching 🤗
I agree.. The way she speaks is so clear and elegant.. plus she's very pretty.. Never thought she's Pinay! Lol 😅 Angel Aquino who? 😅
I experienced a lot of similar things in my previous job - I used to work retail as well. Our manager would get upset at us (university students, some without cars) for not driving to the bank to deposit our cash sales, and that she was "paid too much to do that" for us. Basically, a drive to the bank was beneath her. When she made a comment about it, I finally told her nobody ever reimbursed us for the times we went in the past. She stopped talking immediately and did not 'expect' us to do so since. I have also dealt with many multi-faceted people at work, to please other managers and corporate staff that would come into the store. I really enjoyed watching your video Cindy! :)
This conversation about work is pretty universal. Thanks for sharing!
Thanks for watching Robert 🤗
When you started talking about your book I KNEW you would mention devil wears prada... I’ve met so many Miranda Priestly wannabes working in the fashion industry
Lol it’s an awful aspiration! They don’t know it’s possible to be a good boss and still have a healthy balanced life without projecting their anger onto employees 🙃
I get so mad when you tell stories about people being mean to you ☹️😂 you’re so sweet!
Aww lol thank you Christine! Those negative experiences taught me valuable skills learning how to handle difficult people and situations, so it’s all good in the end 🤗
My most toxic work environment was a restaurant. Poor management, almost everyone was on some type of drug, sexual relations going on after hours, ppl calling out, quitting, stealing, giving food away, leaving whenever, and things were hardly ever prepped.
I was laid off from a company who wanted to gain their diversity quota. The environment was very micromanaged and very gossipy and clique. This was before covid happened. The moment covid happened everyone change their attitude towards me. Then then "laid" fired me on the spot due to lack of motivation. But I knew they did that to get rid of me because I was competition and due to discrimination. I was there for 2 months but It was a life changer for me. I am now in a better place with more money and great people.
I'm so sorry that happened to you! Every job, even horrible ones, are a great opportunity to learn and thankfully yours led to your perfect job now =) Thanks so much for watching!
I can definitely relate. Too many stories to write. Lol 😂🤦🏼♀️
I hope the RUclips algorithm will stumble upon your channel and promote your videos because you’re honestly so many people’s favourite youtubers. Like mine. Great content!
Thank you so much Ethan 🤗 I’m glad you enjoy my videos 🥰
That’s honestly how I found this channel,popped up outta nowhere and now I’m hooked 😩😊
I definitely applied at LV earlier this week but tbh I'm not sure I'd mesh well with people stealing clients lol. Had that happen where I WAS working on commission and the managers acted like it was completely fine 😅
I LOVE your storytelling ability! It’s so soothing 😴 and captivating 😲! I love watching you before I go to sleep! It’s like you’re telling me a bedtime story 🤣🤣 I swear!!
Why do some managers don’t know how to manage people?! Like my old manager at the nursing home I used to work at. She’d suddenly move residents around to different areas without telling us and we’d only know of it during hand-over. She also has this negative image of me because of other incompetent workers’ complaints lol. I bet she wasn’t too happy when I started name dropping people after being falsely accused of things I didn’t do. I really could care less if she’s stressed because that comes with the territory.
I love listening to you; love the way you speak. Also, I'm proud that you're a fellow Filipina, yay! :) Watching from Canada. I recently bought my first few pieces of LV and your videos are very helpful, interesting and entertaining :)
All these reasons you gave are the reasons why I don’t like working in retail, all the things you went through are exactly what I’ve been through.
They should have paid you for mileage and gas via expense account. Very strange. Same goes for the clipboard and box cutter, why that was an issue is beyond me.
You rock!
I’m so sorry you went through all of the toxicity. As a “nice” person, I have experienced a lot of toxic people and managers. Thankfully, like you, I’ve grown from the experiences and have been able to stand up for myself.
This was really interesting, I came to this video after watching a YSL Advent unboxing of yours. Your voice is lovely to listen to and I adore your composure! Thanks for interesting videos!
Thanks so much for watching 🥰
@@AHeatedMess you're very welcome!
Great information Cindy! Unfortunately, I can imagine that your experience was not unique. It takes strength to stand up to superiors in any job and say no, especially when you are just starting out. My first job was in a corporate office and my manager was toxic. He used to say to our team that if he did not come in by 10AM that we should just assume he was out for the day. After about a year there, I was working on a big project and he cursed and called me out for something that was not my responsibility in front of the entire office. Needless to say, I was embarrassed, but I managed to look him in the eye and say "You cannot speak to me that way!" and ran to the bathroom where I cried. It was that day that I decided I had enough and shortly afterwards, fortunately, I was able to resign since I had found a new and much better job. I later found out that three other co-workers resigned within the next month from the same office and about 2 months later management finally (better late than never) fired this toxic manager. TFS!
Oh my god I cannot believe you had to go get run errands using your own personal resources. I seriously hope they cleaned up their act. So many outrageous examples of poor management here! I also think you delivering an item to a VIC is potentially dangerous for you personally! These people are still strangers. Completely unacceptable.
I know!! Looking back now I can’t believe they made me do it and that I agreed! In this litigious era I think they are probably a lot more careful now about what they require from their employees 👍🏽
A Heated Mess I really hope so!!
It should have been the salesperson of the VIC that delivered the free gift to the client. Why would they ask someone that doesn’t even get a commission to use their own gas to drive the item out to him. Oh, heck no.
You are such a boss babe!!! Working for LV while in law school, now a lawyer who is blessing us with RUclips videos all about it!!! ❤️❤️
Thank you so much for watching Jazmyn 🥰 I did go to law school but I’m not a lawyer - I’ll discuss my employment in a future video so please stay tuned 🤗
I have had a few friends who have worked for LV in Chicago. that company is horrible. The 30 percent off for employees is a joke when other luxury brands gives their employees 50 percent. LV makes so much money for those plastic bags. Just sad.
Omg I definitely could relate to this video a lot. Thank you for discussing these things that shouldn’t ever happen in any workplace.
Thank you so much for watching 🤗
I left my job after 13 years because of all this toxic garbage. It was so draining mentally, emotionally & even physically.
I hate to tell you but coworkers will also be mean because they are just downright jealous of you.
I’m like you. I smile a lot and I’m super friendly. I have learned that you just can’t make everyone happy. 🤷🏻♀️
They made me do ten interviews, and in the last one, they refused me because they couldn't see my personality..... But it was one position for a CRM manager. It was the most horrible experience I had in my life; I cursed them for failing!!!!
Do not know why this video was recommended to me but I am glad I took the time to listen to your message about the work environment. I have been very fortunate in my career in Environmental Management not to experience a toxic work. Yes there were problems but we very minor, mostly employee conflict issues. I want to give you credit ( a big thumbs up ) for taking the time to rely too many of the well thought out comments that your views are making. That is very rare in this format and I know it means a lot to those who took the time to post. Great Job and thanks. Looking forward to viewing the rest of your videos on your channel.
That's the same workplace as a Walmart or Dennys. Ita bosses vs employees out here.
So much infighting 🙃
Well Ms.Cindy I thoroughly enjoyed the spilled tea! I can't believe the manager made you drive and driver a VIC gift without compensation. Indeed it was very toxic, don't beat yourself up about not putting your foot down. You were young and trying to find your way .
Thanks for sharing all the inner dealings . Enjoying your series.
That christian dior necklace is a very cute and subtle touch
I just left LV as WRTW Expert Advisor and boy was I so shocked, happy, relieved to find your channel! NEVER ever thought we would have the same experiences, I truly thought all that toxic behavior was a cultural / Filipino thing but nope, seems the awful, gross environment is a WORLDWIDE thing. Everything you mentioned, I experienced too and then some!! Inspired me to speak up as well. BRB gonna look for more exposé ex-LV employee accounts to watch. More Power! AND SO happy you got out!
No job should be that stressful. Love your channel. Thanks for sharing!
Agreed! Thank you so much for watching =)
I worked in a hospital lab for years with 99% women and it was Gawd awful. I had a manager pull the same b.s. when I asked for a weekend off after working every weekend for years and years. She said she couldn't find anybody to cover. I essentially told her "No shit. Nobody is going to volunteer, you are going to have to assign it". She stood there and looked at me !Ike I had two heads. I have worked in some very, very ugly and toxic environments where everyone just HATED each other. If you find yourself crying in the car before you go into work...run don't walk the hell away! We all only have ONE life.
Great video Cindy! 👏🏻 thank you for speaking out about all these issues. I can relate to soo many of your examples, particularly having a Miranda Priestly boss in a previous job of mine too! I’d like to think it’s shaped me to who I am now, and depicted what kind of management and leadership style I want to take onboard. Thank you for always keeping it real ❤️
Yes! Learning to deal with difficult bosses and colleagues help you develop much needed skills in life, including future employment and parenting 😂 Thanks so much for watching 🤗
I love this series! Thanks for sharing! You are killing it!!👍🏻
Thank you so much Amber 🥰🥰🥰
I would work in the evenings from 5:00 to 11:00 pm and the managers at my LV would make the 15 or so that were working that shift to take our 15 minute break ALL at the SAME time at 5:30 pm then make us work like dogs until 30 minutes past closing time.
I am triggered 😂 We would have to stagger our lunch breaks and I was always scheduled to go to lunch at 10:30 in the morning, so I would be starving the rest of the work day 🤣
I remember when I was barely 20 I worked at this place here in NYC... OMG:
I asked the manager TWO weeks before my nephew’s christening for that day off. Everything was ok and she said I could have my day off! The DAY BEFORE THE EVENT, she waited for the moment when I was opening the door to go home to tell me I had to come the next morning. I was like “uh huh 🤔” and of course since I had made a PROMISE to be in front of the church I was not going to come to work! (I had explained that to her two weeks prior). The next day, she was off, yet she HAD TO call just to check if I had come to work, when they told her I wasn’t there, she called the owner and made him fire me!
Of course I didn’t care at that point, she was the kind of person asking for “forgiveness” when a super racist costumer came and berated the employees because the presence of “colored” people bothered them. The racism from ‘Karens’ was an everyday thing and today, 15 years later; is incredible that we still see the same level of entitlement from the same people and some managers side with them instead of just calling the police on them for harassment 🤦🏻♀️
Hello l worked for Louis Vuitton doing security from 2017-2019 and l worked at the Chicago, and Oakbrook, lL stores and l was contract security officer. I built a rapport with the management team. The sales team was always complaining to me about how stressed out they were about meeting there goals. And customers were also complaining about the quality of there hand bags falling apart and repairs issues. I was fired because the security director from New York corporate did not like me. I felt like l was discriminated against. I did my job. I didn't call off and l was bounced around from location to location. When l left sales advisors told me some managers were talking about me in an unprofessional manner. They were very stuck up and arrogant. Is there something l can do about this? I was fired 12/2019. Thank-you for sharing
Hey Darling! Did you work at the North Michigan Location? I think I know who you are... I’m at Bloomies 40 Carrots
@@perfectbeautyfashion1930 Yes l did. I worked at all the Louis Vuitton boutique in lL
You are really an inspiration. Very focus, intelligent, persevere and hardworker. Your love for work really reflects your personality, that's is why you are bless in your career and life. Keep it up. God bless you more.
Thank you so much Bernadette 🙏🏽😭🥰
@@AHeatedMess Thank you very much for your time Ma'am. Very proud of you! You deserve all the blessings. Love love love ❤️❤️
Thank you for sharing your experiences! It sounds like you handled your experiences gracefully despite being so young. Although I have never worked in retail, I am in a field where the experienced/older employees tend to “eat their young.” I worked in an entry level position in my field while in school and came across a few people that didn’t like and gave me a hard time. Eventually I earned their respect once they saw the type of person I was and my work ethic. I feel like these experiences give you a tougher skin and help you deal with the next person you come across. Not everyone will like you but mutual respect is important and that is earned with time.
@21:00 A neat trick my first mentor/managing director showed me was: he'd tell me to get bagels and coffee for our small team, but he would treat me as well. So I'd happily go grab a bagels/coffee knowing my breakfast was paid for every morning. Shows appreciation while encouraging a team environment. That was almost 20 years ago and I still have great memories of that.
LV employees don't get commission, but now we do get from time to time , prizes, like the new LV Volt pendant, or a Virgil Ablo charity padlock bracelet. Just the bonus , which is hit or miss
Yes I’m so glad the commission structure has changed! I mentioned the occasional bonus prizes in my LV Perks video but we never won jewelry 🤩 ruclips.net/video/-XYI5RmfiTQ/видео.html Thanks so much for sharing!
@@AHeatedMess Yes, it's funny how most of what you say has not changed in years! Still largely the same Modus operandi
Omg I completely understand the struggle you had with shipment, I did from a young age and now. Having a notepad while doing stock is the most helpful thing ever! My boss even told me " Write down all the stock you need" So now i do it religiously but she did not let me be more orderly with the shipment that i was having to organize, She said that " The season gets so busy we can't be like that " i was like no wait this isn't okay
You are actually my new absolute favorite here on RUclips. Your content is very informative and intriguing that it makes me crave for more of these videos. More power to you.
they way you tell a story is very entertaining and I love the rhythm of the anecdotes and your insight. great vids!!
There are cliques?! WTF they're literally just sales associates it's not like they actually work in the fashion industry! hahahha
Yes there are cliques unfortunately 🤗 LVMH is a big presence in the fashion industry. Thanks so much for watching!
Retail is part of the fashion industry. If you are selling clothes or handbags you are selling a brand. Or selling a bunch brands under one roof.
Let me preface this by saying THANK YOU for making this video. This is going to be a long comment but I just need to get this off my chest to someone else who’s not my husband 😂
I can so relate to the vacation days request issue!! I was constantly BEGGING for my vacation days. One specific event was when I requested time off for my husband and I’s honeymoon. I gave ELEVEN months notice to my (now ex, thank GOODNESS) manager to request 2 weeks off for our honeymoon to Japan (we even split up our wedding and honeymoon because she said I can’t take too much time off at once 🙄) and her response was “we’ll talk about it when you come back from Florida (wedding was in Florida)”. When I was back, I asked her again and her response was “May is our busiest season and I just can’t be short an esthetician and I won’t be able to find a replacement for you for 2 whole weeks” (Again, I GAVE HER 11 MONTHS NOTICE!!). She basically planned OUR honeymoon and suggested we go in June instead (which we did because what choice did I have??) which ended up costing us an extra $600 per person because June is high season in Japan.
I was in charge of inventory so I would put together a list of what we needed, but she would always have to go through it and cross out items on my list so we were always low on something. When I do give her the list, it takes her days to call in the order so sometimes we will go days or weeks without a certain product that we needed for our services.
She changed our work schedule without discussing with us first and when I spoke up and said I can’t work a late shift due to the fact that I walk home at night, she said I had no choice and that everyone has to do it. I told her if that was the case, then I may not be able to work there anymore. Her response, verbatim, was “that’s okay, I’ve got people lined up for interviews anyways”.
When I interviewed for my position as their lead esthetician, I was told that everyone treated everyone like family. But all I recall is a bunch of shit talking about a certain person when they’re not at work. Sometimes, they’re bold enough to say things to your face. I’ve had 3 (ex)coworkers say to me “I don’t know how you got this position, it should of been so and so’s, she’s been here for 10+ years”. Personally, I believe a certain position is earned by your knowledge, not by the time you’ve worked at a workplace but that’s just my opinion 🙄
Our salary is hourly and commission based and I’ve had my own manager straight up steal my retail commission. When I call her out on it, there will always be some kind of excuse of why it went under her (e.g. she thought she sold it, she clicked the wrong name on the drop down list, blah blah bullshit)
With the pandemic that’s going on now, when work resumed, I explained to her that I did not feel comfortable physically being at work for more than 7 hours a day due to the fact that we are always around different clients and everyone in my family is high risk. She told me that she will be able to accommodate me but literally one shift in, I’m already working more than what I am comfortable with. When I confronted her about it, she tried to make up excuses to why I’m working 7+ hours (e.g. work for 7 hours plus your 30 minute lunch) then she tried to brush me off by saying she doesn’t want to talk about it.
Hi Carrie! I am triggered by your comment bc it reminds me of everything I went through too 😭 Congrats on your wedding and I’m glad you were able to go on your honeymoon even though the timing was not ideal! I hope your work gets better soon and you are physically and mentally safe and healthy 🤗 Please feel free to continue venting here bc we can all relate 🥰
@@AHeatedMess thank you so much for reading my comment. Makes me feel better and not think I’m being crazy! ❤️❤️
Your employee perks video was recommended to me and I immediately subscribed after that along with your LV collection video. How awesome that you're Filipino in the legal industry! I work in legal recruiting with an odd interest for luxury. Subscribing was a great choice :D EDIT: AND you danced too?? omg I want to be your friend
Thanks so much for watching Darrell! Yay for legal recruiters - you make our job so much easier 🥰
i've also started teaching myself to put my foot down with jobs. on the subject of time scheduling and work-life balance, i've had (so far) two managers try to pull the "schedule so and so earlier at the last minute" or swapping my times without informing me and then expecting me to jump up and be there when they want. they do this crap on purpose because they don't believe you're really as busy as you claim to be. i had one job where the manager changed my time literally the same day i was coming in, probably within hours of me checking my schedule because by 11 am I was told, it had already been changed from 3 pm to 2 pm. the last time i remember looking was at 9 am...and by then i was already out running errands and getting ready for the evening so how was i to know he had changed it? that manager never apologized either but he never did it again, but i knew he did it on purpose because they didn't think i actually had a life outside of work...even though i was working on several projects and going back to college...
I experienced a very toxic work environment in a law firm in Paris: cliques, gossip, harassment. I quit the law firm and law in general.
That's sad 😔💛
hey my Mom has that fireplace video on DVD LOL.... we had it on one Christmas a long time ago with the stockings and tree around it... I know how classy is that? Well, we all came from somewhere didn't we? have a blessed day Cindy!
You are telling THE WHOLE truth about SAs stealing clients from other SAs! There has been more than one occasion where this potentially happened while I shopped in store. However, I was one of those loyal clients that would tell the bullies “No we’re good over here” in a very nicety tone. The fact I have NO poker face further helped them to get the point. Then I would talk ish about them while they walked away to make things less awkward for my SA & basically acknowledge I knew what the heck was about to go down. 😂 Loving these vids. Keep them coming!💕
I experienced the worst.... my boss was so bullied and the worst is the supervisor who is very closed to her started to be bullied also to make her happy. She called me names, asked me to leave early at home to buy coffee for them so I can go to work before my time starts. They will asked me to buy food for them because they are lazy, using my own car . My boss will change my shift to split shift starts 7-11 then come back at 3-7:30 pm. I did that for 1 week and I said NO because it is so tiring. The worst was, this Supervisor choked me pressed my windpipe that I couldn’t breath and almost pass out and I saw my boss just laughing. That is the wake up call for me and told the HR and both got fired and filed an assault case to the Supervisor and charged him with 3 counts of assault. Good thing we have a camera. I guess I try to ignore before because my spouse had cancer and I am only one working.
My goodness, I worked in the service industry, mainly NYC restaurants for a long time and on so many levels i can relate to this post. A good manager is everything. Ive dealt with so many toxic wotk environments to the point where i will never wotk in the service/sales industry again. Im in the process of starting my own business, for now online, however if and when I do expand and hire employees, I wil do everything in my power to choose a strong team of possitive, charismatic and decorus people. There were times ive gone home and balled my eyes out because a manager or fellow emplyees mistreated me and took advantage of my genuine kindness. Especially when it came to staying late and shift coverage. Although i didnt work for a prestigious company such as LV, I absoluetly relate to so much of this video content. I am so glad you found your path and are successful. I only started watching your vlogs today, however I was hooked, I love LV and its just so interesting to hear about what goes behind the scenes. Thank you for sharing! Your super intelligent and seem super sweet and sincere, I look forward to future posts.
First time tuning in.
Love your lady like approach to negative people.
Very refreshing.
Your points are very interesting and presented beautifully.
I will continue to watch your channel.
William x
You nailed it! I don’t care who says otherwise! ☺️ Here for the love..PERIODt!
Thank you so much for watching 🥰
I just discovered your channel few days back bec youtube was showing random recommendations. can't afford to buy an LV 😅 but I found your stories interesting so I kept watching your videos. and now I found out you're a Filipino! Kabayan! 😍 More story time, please. I would never get tired of listening to your voice. God bless!
I was stuck 5 years in a horrible retail job :( never going back. Experienced everything you mentioned.
so relatable. this was my life in college when working in retail pharmacy
I was called everything in the book because I was fellow company policy that happened so many times that I took as a compliment. I’m driving a public transit bus we deal so many different people and PD is just 20 min away
I literally just want to speak like her! Lol my professional voice just turns out monotone... but hers sounds sooo professional and eloquent
Aw thank you so much for watching! 🥰
So many awful things! 😳 An employee should NEVER have to find their own holiday cover! LV communication seems to be as bad internally as externally! No wonder it feels like a big mess, it IS a big mess! I worked with a client fairly recently who'd been in business (retail) for over 100 years and I was shocked at how head office ran! I really felting for the sale teams. Several years earlier my baby sister had worked in-store for this particular company and she experienced similar issues with taking time off, short notice shift changes. Thanks for spilling the tea! 😁😘
Literally WHAT?!?! How the HELL do you run ANY retail store without a box cutter?! I’ve worked at a dozen retail locations in my career, and box cutters were essential supplies at every sing one!
Exactly! Someone commented that you don’t need a box cutter or even scissors, just a fingernail will do - yes let me open literally hundreds of boxes with my nails 🥴
I was once working in a clothing store with no dayoff working from 9am-11pm daily
These videos are great! TFS.
Looking forward to hearing about the hiring process. My nephew’s GF applied to LV, and wasn’t hired. She is well spoken, college educated, thin, and very pretty. Idk what happened.
using your own resources to run errands! That's ridiculous. I'm glad you speak about this. Hopefully it'll help other young people starting out to stand up for basic human decency.
Hi Cindy! Can you please make a video about VIC’s perks? How much purchase does a consumer have to make to be considered as VIC? Is it the employee’s discretion when giving away gifts, sample perfumes, etc to the clients? I recently bought 3 bags in a span of a month (my most purchase ever) and I found myself begging for perfume sample just to have one (They gave me just 1pc 2ml sample). On the other hand, the others take home 5pcs or more samples and it even comes in it’s own box. So I’m a bit frustrated. Thanks in advance
I’m half Filipina living in the Middle East. It takes 9 hours flight, then 5 hours to reach my aunt’s home.
It's so tiring ... but I guess it's even harder for Filipinos living in the west since the trips are longer.
Your doing great! I enjoy your videos so much more than other girls that think they know about bags when they obviously don’t. Look forward to seeing more from you❤️😻
Aw thanks so much for watching Ashley! I have more on the way so please stay tuned 🥰
I never worked in retail but I worked in restaurants and these sorts of things pop up there as well. Specifically requesting days off. It’s absurd the lengths you have to go, to get UNPAID LEAVE. If you worked a popular shift and requested off, you would lose that shift because managers wouldn’t put you back on the shift. Retail and restaurant workers deserve more.
I’m dealing with a toxic work environment rite now! It’s eating me up! I’m so stressed everyday and anxious about going to work! There are cliques, bad communication and different people get special treatment! There’s so many other things too but I need this job rite now!!
hang on, everything’s gonna be okay.
I love my job but I have toxic workmates.. 😭😭😭 I quit.
I know you no longer work for LV, but can you explain why they push the fine jewelry so much? I shop frequently at my local LV store, but Im starting to hate it because it feels like I'm constantly being pressured to buy an $8,000+ trunk and their grossly overpriced jewelry.
Client advisors have to meet quotas in certain categories and they have higher commission on fine jewelry 👍🏽
WAIT IS THAT AN IPAD IN THE BACK WITH A WOOD FIRE VIDEO PLAYING....
🔥💻
The moment you said toxic and getting a day off seriously that’s exactly what I have been through and that’s mid 2000s retail life 😩😩😩
I loved this, thank you for sharing your stories with us~
You’re welcome 🤗 Thanks so much for watching 🥰
I used to work for LV in London as a seasonal staff through an agency at one of their boutique in the stockroom many many years ago. They were satisfied with my job and at the time it was seeming like they were offering me a permanent position at the flagship store. Even though I did the entire interview and training procedure back then when I got hired as a seasonal staff I had to attend to another interview and eventually I haven't got hired. I was working there for two months and what I remember back then the staff were lovely and respectful to each other however the management team were awful. I remember three of the permanent staff spent their notice period and another bunch of them wanted to quit. After when my contract had finished, months later I have bumped into my former colleague and she said that the HQ did an investigation and the entire management team got fired from that store.
Over the years I was working in luxury retail at different brands, thank god as a tailor and not in sales but still if I'm thinking back how the sales associates were behaving to each other and the rest of the operation team, I got PTSD.
I love your videos and the personally you bring to them. Would love to see more legal videos?
Thank you Lisa! Yes I plan to post more videos in my Lux Law series so please stay tuned 🤗
You’re so pretty, look like Joyce Jimenez a filipina celeb
Like Joyce Jimenez and Angel Aquino combination. So maganda 🥰
OMG, gurllllll!!! I just got turned on to your channel! I still work for this toxic brand. THANK YOU for exposing the horrible way we're treated
Traveling back from Paris my flight was very delayed which resulted in me missing my connection in Miami and my manager at the restaurant I worked at was so mad as if it was my choice to be stuck in Miami! So grateful that I work in a much better environment now
Your Philippines comment really resonated for me. Several years in a row, I had to wait until 4 or 6 weeks before a vacation to ask permission to take those days off. For an international trip, ie my only 10-day vacation each year, I easily had to pay $1,000-$2,000 more for a late booking, just because of all the hoops I had to jump through. It was ridiculous.
Just love the ways you speaking:))) new follower.
Fantastic - you spoke about a tricky situation and handled it perfectly. I would like to know how to not "give sales" to people like the bad actors in your past. I don't feel people should profit from poor behavior . Thank you for making this video.
Thanks so much for watching Michael! Unfortunately that is a common occurrence on the sales floor 🙁
@@AHeatedMess my first time into LV I was snubbed by 4 sales associates. I located another who was so nice. I always go to them and will plan a trip based on their schedule. The good make up for the bad :)
19:00 How does a storeroom function without box cutters??? I use to do that type of work for Marshall’s and I couldn’t function without them. I hate using scissors because you can cut your hands up and anything other than a box cutter may cut the merchandise inside, which I’ve seen happen countless times. Plus, you need to break down the hundreds of boxes that were just opened. That store sounds terrible.
My worst experience was being Cabin Crew for Emirates. Worst.
Oh nooo 😭
💕 Best fashion RUclipsr ever!
Funny 😀 that you mentioned that movie! "The devil wears Prada" Because that movie totally describes and show how toxic, unjust, ruthless and cold the Fashion world + Retail world can be. I worked for Ann Taylor for 4 months, and all i can say is that ; It was one of the most awful experiences ever!
What a beautiful soul you have! So calm 💎
Thank you! Working retail definitely taught me the value of patience 🤗