I agree with you about putting your bags on the floor in the toilets, besides germs if there is a gap around the bottom of the cubicle someone could reach under and steal your bag. Hope you and your daughter have a lovely time back at your mums. Thanks Alex.
Hi, not sure if my comments will be picked up so late after the video was posted, but need to comment on our experience of Palma airport having travelled in on June 22nd and out again on July 6th. We have been travelling to Mallorca, as a family on holiday for the past 10 years. Over the past 2-3 years the airport has gotten worse and worse. What is getting worse - 1. Passport control checks. When we arrived, mid day on June 22nd, there seemed to be about 4-5 other aircraft arriving so the entrance to the passport control area at arrivals was absolutely packed!!!! It took us 1 hour approx to pass through the passport control area and the reason for this was that there were 2 PEOPLE checking passports for ALL these arriving flights. This is not the first time this has happened but this was the worst arrival experience so far. There are plenty of new automatic passport gates but these can not be used by families with young children, which was the majority of people in the hour long queue. I thought this was a blip on arrival, but the same thing happened after check-in on departure, again 2 passport control officers where available to check more than 200+ people on departure. This is all the more aggravating when there are 10-11-12 shiny new empty passport control booths visible to queuing crowd. For an airport of the size and throughput of Palma this is totally unacceptable and is getting worse year on year. It will influence us, as a family considering going again next year as each year has gotten progressively worse. 2. The facilities for dining and sitting once you get through security on departure is appalling. The scene inside the food hall is chaotic, with various food providers dishing out food with little capacity anywhere to actually sit and eat. There are acres of shiny new shops to spend your money in but a paltry small area to actually sit and eat. I witnessed more than one angry dispute between travelers as a result. Again for an airport the size and with the throughput of Palma this is totally criminal!!! Once you pass this area there are literally acres of corridors and walkways where i would suggest you take your food to eat - but you will need to sit on the floor as again there is NO seating. In closing I want to make it clear I have visited many other international airports and none of them are fantastic, but Palma really is falling down on the absolute basics and it is wearing thin now year after year.
I commented on a previous video arrival for families through passport control was horrendous last Saturday afternoon. The queue management was farcical and one person stamping passports. Took 45 minutes for my wife and our two boys to get through. I went through the electronic gates as I had an expensive bicycle to collect. At the electronic gates were three guys sitting twiddling their thumbs why two weren’t assigned to the families control to help relieve the queues is beyond me.
When we speak of our ease with digital ..i get alittle worried, regarding the idea we will sleep walk into digital slavery, credit score etc etc... lol Otherwise,,thanks for the update and video ,,,your videos are always very helpful , and you seem such a nice person. :)
We travelled home 3 weeks ago as a family of 11 and found the experience overall very easy, please be aware that if you are travelling as a group with kids, parents and grandparents, those with children do get separated at passport control as its only over 18s who can use the electronic checks. Not a big deal but something to be aware of.
@@debzvill1 Yes they stayed with their parents and went through one section and me, my husband and adult son & partner (no children) went through the electronic bit. Coming in to Majorca, they got through quicker, coming home we was quicker!
Very useful video thanks Alex. We flew home to Belfast from gate 2 in June . Very few seats and no drink/snack machines. Hopefully will be better next time. 🤞
Thanks for posting this Alex, we travelled back from Palma for our journey back to Sydney on Sunday 30th June. BA can you lord our flight, seems they have been the worst so far and it’s only early summer! Was so good to have seen your video, we made our way directly to terminal A and got good and drinks there. The toilets by gates A10 were disgusting! Keep up the informative videos and we already miss Puerto Pollensa, after 3 amazing weeks - and being back in a cold Sydney ! ❤
Hey Lucy - fantastic that you’ve been over from Sydney !! I hear it’s chilly there. So many complaints about the loos in terminal A and I’m awaiting feedback from the airport. Come back soon !
2 weeks ago we came back from Majorca, beautiful island we are already planning our next vacation.😀However I have to admit that if I was a resident of this island I would also go on strike, 🤦♀️lots of tourists who do not respect anyone and anything and the airport leaves much to be desired, what happened in the evenings when we arrived was a shock, I have never seen so many drunk young people, in front of the airport there were broken bottles on the street, beer cans and cigarette butts. We were also in Magaluf, the smell of marijuana was almost everywhere, maybe because there was some music festival, the information given in the news is true after all🤷♀️🤦♀️🙈
we are at the Whalaisebella Santa Ponsa . lovely quiet hotel and will return hopefully September. Our arrival at Palma airport was very smooth and easy , did notice more food outlets etc in Terminal A .Enjoy the UK Alex
Enjoy your trip to England. Your posts are so helpful. We are in Puerto Pollensa at the moment and for information there is a bit of light work on buildings by Hobby Club and Hoposa Pollentia. No sign of subbed but many are still using the beach at Plaja Tamearells.
Just flew home today from Palma airport to Leeds. Had no issues, thought the airport was alot more quiet than when we came last August. Was with Jet2, couldn't believe how quick the whole process was.
Thanks for the video I will be coming back to East midlands next year after our holiday so I'll head to Terminal A look at board and head to my gate number. Think iv got that😮
I always go for a window seat on a plane as there's so many amazing views.I remember flying from Rio de Janiro to Madrid and after lights out on the long over night flight I could see the constellation Scorpius hanging in the sky somewhere in the middle of the Atlantic Ocean.
We travelled home today.When we got to terminal A my wife used the ladies near to gate 21.Two toilets out of use no soap or tissue and 2 dryers not working.Just before we boarded at gate 17 she went to the toilets near it and turned straight around and came out it was in that bad a state.
LOL am I first ? Best of luck to all the air travellers all over the world with Systems Failures and Air Turbulence. Systems failure and strikes are so upsetting
I can't see any English anywhere, not even the word "departures", how am i supposed to know where I'm going? I'm flying back home to Dublin in 2 days an i have a feeling I'm going to get lost due to the lack of English
What?! The Jet2 and airport assistance teams have been brilliant on our three trips; everyone was helpful, had a sense of humour and suited their job, and the whole thing worked like clockwork.
@johnscrivens2363 Went may 14th no wheelchairs had to wait at security for 1 1/ 2 hours t o wait for a buggy to take us to departure and left with no access to toilets till we got on plane no water to have or anything
@@iainthomas7048 I’m sorry to hear of your experience, Iain, but hope you can regard it as a one-off ‘bad day’ ~ you will understand, in the light of our experience less than two weeks later, that I was startled to read of someone with sufficient knowledge of the 2,000 airports in Europe (had to Google that one) to place Palma at the bottom of a very, very long list! But I understand the frustration you must have felt at the very time you needed help and a sympathetic approach: I hope you’ll feel able to return.
It doesn't look like there's any numbers to follow, just big open spaces with no arrows or numbers to guide you to your gate, how is anyone supposed to know witch way to go?
Must admit for an airport of that size and everything else being spot on in terms of security, check in etc thought the toilets were awful, door locks missing, no toilet roll, and not very clean at all... still love Majorca and come back at least once a year. Keep up the informative videos Alex, helps a lot of people 👍🏻
We went through Palma airport last week for a 2am flight. It was baking hot. They took our water off us. The water machines stole our money. And there were no drinking water taps. We got dehydrated on top of exhausted & were wiped out for days afterwards.
We travelled home today.When we got to terminal A my wife used the ladies near to gate 21.Two toilets out of use no soap or tissue and 2 dryers not working.Just before we boarded at gate 17 she went to the toilets near it and turned straight around and came out it was in that bad a state.
So they updated terminal A, but still stairs down to negotiate, rather than a tunnel , at the gate and more stairs into the aircraft…great fun should it rain. ( not)
We flew back on 6 June and required special assistance. It was a shambles. We were eventually put through to Gate A5 (if I remember correctly) and there was nothing there. There was toilets at the far end. 🐸Think the vending machines were empty. The builders were constructing what looked to be a small cafe with tables and bar stools outside. Maybe when we return in September things will have improved 🤞🏻
Why don’t people check in online with their flight carrier, avoids all that queuing at the desks. Have boarding pass printed out by them and sent to you, or use the QR code on your phone. ( and hand luggage only saves even more time )
@@wideawakerealist2141 we do check in online but still have to queue as we have hold luggage, no way could we fit 2 weeks of clothes etc in hand luggage only.
HI! Are you able to measure the Transavia bag sizer at Palma? My carry on (not the "personal item", but the larger one that they allow to carry on) is slightly wider than their official sizes, but I know the actual bag sizers are usually a little bit larger.
was the jet2 check in busy as i am coming over from tues - fri next week and am flying with jet2.
I didn't see, but it will be... they will get you there on time though returning. Don't worry.
@@karlsmith25 Jet2 are 1 of the better companies for getting you through check in quickly
Online check-in and carry-on only is the way to travel. . Not always possible of course. Good lounges in that airport.
Lovely video, have a nice holiday home!
When I came through on Monday at 09:00 It was very quick. Great video. Best wishes, John
I agree with you about putting your bags on the floor in the toilets, besides germs if there is a gap around the bottom of the cubicle someone could reach under and steal your bag. Hope you and your daughter have a lovely time back at your mums. Thanks Alex.
Thanks Dianne!
Thank you for showing the quite big changes to Terminal A. The food court etc looks nice.
The beauty of your video is the detailed minute information re the Airport. Any info re LOUNGES???
Didn't have time to look. I'll cover in the future.
Hi, not sure if my comments will be picked up so late after the video was posted, but need to comment on our experience of Palma airport having travelled in on June 22nd and out again on July 6th. We have been travelling to Mallorca, as a family on holiday for the past 10 years. Over the past 2-3 years the airport has gotten worse and worse. What is getting worse - 1. Passport control checks. When we arrived, mid day on June 22nd, there seemed to be about 4-5 other aircraft arriving so the entrance to the passport control area at arrivals was absolutely packed!!!! It took us 1 hour approx to pass through the passport control area and the reason for this was that there were 2 PEOPLE checking passports for ALL these arriving flights. This is not the first time this has happened but this was the worst arrival experience so far. There are plenty of new automatic passport gates but these can not be used by families with young children, which was the majority of people in the hour long queue. I thought this was a blip on arrival, but the same thing happened after check-in on departure, again 2 passport control officers where available to check more than 200+ people on departure. This is all the more aggravating when there are 10-11-12 shiny new empty passport control booths visible to queuing crowd. For an airport of the size and throughput of Palma this is totally unacceptable and is getting worse year on year. It will influence us, as a family considering going again next year as each year has gotten progressively worse. 2. The facilities for dining and sitting once you get through security on departure is appalling. The scene inside the food hall is chaotic, with various food providers dishing out food with little capacity anywhere to actually sit and eat. There are acres of shiny new shops to spend your money in but a paltry small area to actually sit and eat. I witnessed more than one angry dispute between travelers as a result. Again for an airport the size and with the throughput of Palma this is totally criminal!!! Once you pass this area there are literally acres of corridors and walkways where i would suggest you take your food to eat - but you will need to sit on the floor as again there is NO seating. In closing I want to make it clear I have visited many other international airports and none of them are fantastic, but Palma really is falling down on the absolute basics and it is wearing thin now year after year.
I commented on a previous video arrival for families through passport control was horrendous last Saturday afternoon. The queue management was farcical and one person stamping passports. Took 45 minutes for my wife and our two boys to get through. I went through the electronic gates as I had an expensive bicycle to collect. At the electronic gates were three guys sitting twiddling their thumbs why two weren’t assigned to the families control to help relieve the queues is beyond me.
you wonna try australia
NOT good at all...
When we speak of our ease with digital ..i get alittle worried, regarding the idea we will sleep walk into digital slavery, credit score etc etc... lol
Otherwise,,thanks for the update and video ,,,your videos are always very helpful , and you seem such a nice person. :)
My biggest worry when travelling is making sure my suitcase turns up at the destination im going to
Yes!
We travelled home 3 weeks ago as a family of 11 and found the experience overall very easy, please be aware that if you are travelling as a group with kids, parents and grandparents, those with children do get separated at passport control as its only over 18s who can use the electronic checks. Not a big deal but something to be aware of.
Thanks for this. I was unsure as to how it would work. Did the children stay with someone while you went through?
@@debzvill1 Yes they stayed with their parents and went through one section and me, my husband and adult son & partner (no children) went through the electronic bit. Coming in to Majorca, they got through quicker, coming home we was quicker!
Very useful video thanks Alex. We flew home to Belfast from gate 2 in June . Very few seats and no drink/snack machines. Hopefully will be better next time. 🤞
Airport is great, nice and clean. Polite staff. Only let down is the horrendously expensive food and drink !
Alex is there still a smoking area at terminal C? Or is there one back in terminal A now too 🙏🏻🙏🏻
I don’t understand you went through 2 securities?
It seems like a big airport! Am I right, Alex? Thanks for such great video. Have fun and stay safe. 😘🙏🏻😘
Palma handled around 31 million passengers during 2023, possibly quite a lot more this year. In comparison, Gatwick handled around 41 million.
Great video, can you do one on return into Palma too?
yes!
Have a nice break Alex.
Very nice video. Nice holiday. 🙂🍀
Thanks for posting this Alex, we travelled back from Palma for our journey back to Sydney on Sunday 30th June. BA can you lord our flight, seems they have been the worst so far and it’s only early summer! Was so good to have seen your video, we made our way directly to terminal A and got good and drinks there. The toilets by gates A10 were disgusting!
Keep up the informative videos and we already miss Puerto Pollensa, after 3 amazing weeks - and being back in a cold Sydney ! ❤
Hey Lucy - fantastic that you’ve been over from Sydney !! I hear it’s chilly there. So many complaints about the loos in terminal A and I’m awaiting feedback from the airport. Come back soon !
@@MallorcaUnderTheSun also awful trips with BA - be interesting to see what other subscribers say too
Hi new to your channel coming over in 3 weeks to Cala d'or very interesting viewing look forward to your next one 😀
Thank you! And welcome to the channel!
2 weeks ago we came back from Majorca, beautiful island we are already planning our next vacation.😀However I have to admit that if I was a resident of this island I would also go on strike, 🤦♀️lots of tourists who do not respect anyone and anything and the airport leaves much to be desired, what happened in the evenings when we arrived was a shock, I have never seen so many drunk young people, in front of the airport there were broken bottles on the street, beer cans and cigarette butts. We were also in Magaluf, the smell of marijuana was almost everywhere, maybe because there was some music festival, the information given in the news is true after all🤷♀️🤦♀️🙈
One thing missing is a smoking area
Also a drugs lounge.....
we are at the Whalaisebella Santa Ponsa . lovely quiet hotel and will return hopefully September. Our arrival at Palma airport was very smooth and easy , did notice more food outlets etc in Terminal A .Enjoy the UK Alex
Well, they say Mallorca is the 17th state of Germany ... looking at that departure board, I agree ... Lol
Next thursday be travelling there to alcudia staying alcudia park
Enjoy your trip to England. Your posts are so helpful. We are in Puerto Pollensa at the moment and for information there is a bit of light work on buildings by Hobby Club and Hoposa Pollentia. No sign of subbed but many are still using the beach at Plaja Tamearells.
Just flew home today from Palma airport to Leeds. Had no issues, thought the airport was alot more quiet than when we came last August. Was with Jet2, couldn't believe how quick the whole process was.
Thanks for the video I will be coming back to East midlands next year after our holiday so I'll head to Terminal A look at board and head to my gate number. Think iv got that😮
I always go for a window seat on a plane as there's so many amazing views.I remember flying from Rio de Janiro to Madrid and after lights out on the long over night flight I could see the constellation Scorpius hanging in the sky somewhere in the middle of the Atlantic Ocean.
It's great to have some airport good news. Terminal A looks so much better. Thanks Alex.
Thanks Alex airport looks better now than when we departed in April. Plenty of places to eat now
We travelled home today.When we got to terminal A my wife used the ladies near to gate 21.Two toilets out of use no soap or tissue and 2 dryers not working.Just before we boarded at gate 17 she went to the toilets near it and turned straight around and came out it was in that bad a state.
A lot of improvements since I travelled in May, all looking good. Have a great time in the UK. 😊
LOL am I first ? Best of luck to all the air travellers all over the world with Systems Failures and Air Turbulence. Systems failure and strikes are so upsetting
And the blocking out off the sun 🌞 caused by cremtrails.
I can't see any English anywhere, not even the word "departures", how am i supposed to know where I'm going? I'm flying back home to Dublin in 2 days an i have a feeling I'm going to get lost due to the lack of English
You won't get lost. There is English everywhere, if not ask! There are enough Brits to show you the way!
@@MallorcaUnderTheSun thank you
Great to see more bits open as flew back mid may when only burger king was open at terminal A. Have about 6 weeks then back once more
Need more seats in the area at 4.00 as people sitting on floor last time I went through.
Yes, I thought that was a little strange
Definitely !
Such an underwhelming feeling when getting back.
Great info thanks enjoy visit with family 😊
Welfare assistance is the worst in Europe by far
What?! The Jet2 and airport assistance teams have been brilliant on our three trips; everyone was helpful, had a sense of humour and suited their job, and the whole thing worked like clockwork.
@johnscrivens2363 Went may 14th no wheelchairs had to wait at security for 1 1/ 2 hours t
o wait for a buggy to take us to departure and left with no access to toilets till we got on plane no water to have or anything
I’ve heard some complaints on the Facebook group - will follow it up.
@@iainthomas7048 I’m sorry to hear of your experience, Iain, but hope you can regard it as a one-off ‘bad day’ ~ you will understand, in the light of our experience less than two weeks later, that I was startled to read of someone with sufficient knowledge of the 2,000 airports in Europe (had to Google that one) to place Palma at the bottom of a very, very long list!
But I understand the frustration you must have felt at the very time you needed help and a sympathetic approach: I hope you’ll feel able to return.
@johnscrivens2363 yes I have travelled widely and it's happened on last 2 visits because I am classed as disabled doesn't make a second class citizen.
19 days we will be flying into there!!! ❤
It doesn't look like there's any numbers to follow, just big open spaces with no arrows or numbers to guide you to your gate, how is anyone supposed to know witch way to go?
There are information boards showing gate numbers. Follow the signs to the gates which are numbered!
@@MallorcaUnderTheSun ok thank you
We were out in April, what a change they have made.
Flying into there Saturday morning😊
We fly to Marmaris next week
Alex, are you Missing This ?
Great video as usual Alex. Enjoy your holiday. Take care.
Great video thank you Alex have a great time
Great info Alex have a safe flight home❤
Fantastic Video. Well Done.
Enjoy your stay,Alex. Btw, can we see a livestream from you this Saturday about flying into Palma airport from UK. :)
LOL, maybe not live!
Great info thanks😊
Must admit for an airport of that size and everything else being spot on in terms of security, check in etc thought the toilets were awful, door locks missing, no toilet roll, and not very clean at all... still love Majorca and come back at least once a year. Keep up the informative videos Alex, helps a lot of people 👍🏻
Thanks Dan
We went through Palma airport last week for a 2am flight. It was baking hot. They took our water off us. The water machines stole our money. And there were no drinking water taps. We got dehydrated on top of exhausted & were wiped out for days afterwards.
not a great start Max, sorry to hear
It's a joke at all these airports,they do a great job of knackering your holiday before you even get there. They all need to sort them sens out .😁😁👍👍
The size is to cope with the huge amount of passengers
We travelled home today.When we got to terminal A my wife used the ladies near to gate 21.Two toilets out of use no soap or tissue and 2 dryers not working.Just before we boarded at gate 17 she went to the toilets near it and turned straight around and came out it was in that bad a state.
This is not great at all 😔
travelled yesterday the family passport channel is a joke they need to increase the number of staff to control the flow of famillies
I have heard complaints about this - will follow this up
Hi alex still look beautifull 😍 take up modeling 😍 to good for this job
LOL
So they updated terminal A, but still stairs down to negotiate, rather than a tunnel , at the gate and more stairs into the aircraft…great fun should it rain. ( not)
My advice is to book special assistance - many airports such as Bristol are like this too
great video cloudy North Somerset
Sunny today!
We flew back on 6 June and required special assistance. It was a shambles. We were eventually put through to Gate A5 (if I remember correctly) and there was nothing there. There was toilets at the far end. 🐸Think the vending machines were empty. The builders were constructing what looked to be a small cafe with tables and bar stools outside. Maybe when we return in September things will have improved 🤞🏻
gosh, that's not good. .Fingers crossed. I'll be travelling again soon, so will check
@@MallorcaUnderTheSunthank you. Will be appreciated. ❤️🐸
Why don’t people check in online with their flight carrier, avoids all that queuing at the desks. Have boarding pass printed out by them and sent to you, or use the QR code on your phone. ( and hand luggage only saves even more time )
I guess they’ve booked hold luggage !
@@wideawakerealist2141 we do check in online but still have to queue as we have hold luggage, no way could we fit 2 weeks of clothes etc in hand luggage only.
HI! Are you able to measure the Transavia bag sizer at Palma? My carry on (not the "personal item", but the larger one that they allow to carry on) is slightly wider than their official sizes, but I know the actual bag sizers are usually a little bit larger.
Have a look on their website !
@@MallorcaUnderTheSun they list the official size, not actual size like what I'm asking about. 🙄
Any sign of all the water fountains? There used to be 3 or 4 but they had all been removed in April... free drinking water is a basic human right
@@robertcorbishley1712 Still no water fountains 26/6/24
@@jaquelinegray5522I'll nip into terminal B next time. Cheers
I didn’t remember seeing them later - I’ll follow this up