This channel has helped me a ton. I’m still fixing items I had posted and basically given up on..only to find out how asinine my listing was. It has been hilarious and sad all at the same time😂. Thanks for the help!!
@@oakninjasreselling5215 I have many listings out there still that need updating. I open some and I’m immediately appalled..like what tf was I doing/thinking??
I never reply to people asking for measurements. I supply a chest and length in the listing and anything more than that the buyer is going to be way too picky and too likely to return the item. Call up a department store and ask for them to measure a garment and get laughed at.
To each their own. What if you supplying the measurements/answering those questions boosted your sales? 1% rise is sales cost is worth it to me everytime. Those 1% add up
Agreed. I just reply back "measurements are in the photos and item specifics" and call it a day. I don't have the time to pull something from inventory every time someone asks me to measure something. That's just more time I can list or source more items.
I have some motorcycle jackets that I have listed. I have measurements on my listings but this customer had a very specific measurement they needed to make a buying decision. If I didn't give them the measurement they wouldn't have purchased it. Now the jacket was $90 so it was defiantly worth it. But my inventory is in my storage which is about 5 mins away. So it is not practical to run to the storage in the middle of dinner to get a measurement. You have to do what works best for you while at the same time keeping good customer relations.
I love this I always tell my husband that you can not call Walmart and say would you please check the measurement on such and such he always says you should answer sometimes I do but mostly I agree with you picky people just move on I don’t want you rock returning business
welcome to photoshop. 1) look at his store 2)Look at the average price 3) He has a grand total of 15 items over $80. do you really think his average sale is $80? Come on. He's got thousands of $10 items with 15% Sale with 20% coupon
If I give the customer their money back and let them keep the item; I usually block the customer because I don’t won’t them to return thinking that they are going to get something else for free!
I almost never give a refund and let them keep the item. There are so many people out there who do that intentionally, all the time, in hopes of getting free stuff and/or a partial refund. If they want their money back then you bet your ass they will be shipping the item back to me. Unless the item gets damaged in transit then usually it's the buyer's decision to return the item. In other words, it's usually not the sellers fault, so why should I suffer and lose out on money because of a picky customer? This is just my opinion, of course.
I also switched to always have item returned before any refund (even if damaged by Post Office).. interesting that I'd say 85% of the time the buyer never follows through with the return.. good way to save yourself some $$ each month... many buyers just expect a full refund and not to have to return anything which they are used to from Amazon.. great content as always!
I am dealing with my first return right now (I think they switched it out with their own damaged item). Do you normally get a message confirming the item made it to the post office?
@@bunchielove6893 Yes... they will be issued a return label that will have tracking on it. Do not issue any refund until you physically get the item back. Best to just wait for the return and inspect it. If the item is damaged you can involve eBay that they switched the item. Good luck!
@@bunchielove6893good thing is you have multiple pictures of the item you sent to them. So if it’s a damaged one that they swapped you’ll be able to take pictures of notable differences between the two. Had that happen before, it’s a pain the ass but I haven’t had many people try that
Great content today Chris! I Love watching your take on things and really do appreciate you and the hard work you put into your tips and advise, Thanks.....
The USPS increase in shipping rates has really been a hassle. Priority mail costs have skyrocketed. Using flat rate priority can help at times but man it's rough
Just watched the video mate. Good tips. I’m not a reseller but I am selling my old Star Wars collection so I’m very active I also meet the top seller requirements. I am looking at becoming a reseller next year once all my collection has sold. So a very useful video. Liked and subbed 🤓
Thanks for this vid. Ive been selling on eBay for 3 years. I just had my 2nd return. Crazy that I wasn't sure what to do about feedback on a return. I still struggle with shipping on eBay. Thats what holds me back - Im so used to the easy shipping on Poshmark. I agree with answering questions. I provide great customer service, but I know most people hate questions. Have a great week!
I fill in the item specifics that don't apply with NA because ebay really pushes the recommended item specifics and I'm worried if I leave them blank they will bump my listing down. It sucks because some of the item specifics do not apply at all, I would prefer to be able to delete the ones that don't apply rather than leaving it blank or typing in NA.
I agree on the system of having the customer return an item before issuing a refund. Believe it or not but sometimes customers will start the refund process but never send the item back in time, so zero refund is given.
Hi Chris, First of all, thank you for all of the great content you continuously post! Unrelated to this video, my question is: How do you recommend I download all of my eBay listings including descriptions and photos so they’re in a prepared format to be re-uploaded and re listed? I.e, is there any specific software you can recommend? Many thanks.
is this one listing review when you first join and that's the limit, or could someone get multiple listings reviewed, like once every few months, as they improved?
I have a lot of old vintage video games and other stuff. I plan to set up an eBay account to resell. Is it easy to go local post office for labels or print them out myself
Actual length is most important to me, especially in tops; and hardly anyone lists this number. I’m female BTW in case thus comment comes out under my husband’s name (:D
Hi I watch your videos a lot I’m also a seller on eBay I sell a lot of fishing items starting to run into a problem I have a lot of items that are not worth printing shipping label they are so late I use envelope and stamp take picture send to customer to let them know their item is in the mail now for some reason the customers are taking a vantage of this saying they are not receiving their item what should I do?
Hi, love the vid I just wanted to ask you if that is I opened up my eBay shop and I am not having 1 sale at all I did look at the ads in my back office it was saying that I was missing some added info I did it and same again no views or no sells if I add my shop like here can you have a look or tell me when you have the time what I am doing or going wrong, please.
I just moved up to Top Rated Seller. I was super excited until I realized I have to offer free 30 day returns to get the badge. Maybe in a few months I will have enough to afford returns and feel comfortable to offer them. Thanks for another great video.
@@themoorishwarrior1606 I am pretty sure you have to have sold over 100 items and you have to ship within one day. Every month they evaluate you. So when someone looks at my name, it says Top Rated Seller. But it will not say it on my ads until I offer 30 free returns. I just got the email yesterday so I am not totally sure. But it's nice to have that.
@@themoorishwarrior1606 To become a Top Rated Seller, you must meet the following guidelines: - An eBay account that’s been active for at least 90 days. - 100 or more transactions and $1,000 in sales during the last 12 months with US buyers. - A defect rate less than or equal to 0.5%, with three or fewer defects from unique buyers. - Cases closed without seller resolution less than or equal to 0.3%, and two or fewer cases. - A late shipment rate less than or equal to 3%, and five or fewer late shipments. - Tracking uploaded within your stated handling time, and carrier validation for 95% of transactions to US buyers.
I noticed you mentioned number of photos in here and I also saw that on the ebay listing quality report. Do you think theres a sweet spot number you should have for every listing?
I subscribed to your RUclips channel. Great advice and pointers. I have a question. I am not large, still small selling, trying to find my niche. I see you offer returns. I don't make that much on items and feel that returns cut into my profit or may exceed my profit. Say I am making only 10$ profit after fees and cost and the item is $9, 10 or more dollars to return. Do you have any suggestions on this. Shipping costs are so high now. My buyer pays the shipping for the product originally, plus the product and tax. Should I offer returns? Can I offer returns, but buyer pays shipping back. At the moment I have no refund policy, but if a product is damaged, not as described due to my error. I refund automatically. If it is an expensive item. I will require to be sent back before refund is issued. If it isn't worth the cost to ship back, I just refund with no return shipping. I could use any advice on this issue.
hello Could you recommend some documentation or videos so that I can understand how to analyze the performance of my listings, SEO, and how I can improve
Hopefully eBay fixes the issues soon technsports only had 158 listings when I looked at his store on mobile and the item I am watching was gone. I got on to desktop and the item I'm watching is on that but his store only had 550 listings. You store had over 5000 on mobile but only 1100 on desktop. I also have seen a lot of people that copy your store do you think a point will come for you where the people that copy will hurt your sales?
Hi Chris! I am so confused about the item specifics…. I thought we had to choose a choice for each of the requirements. I have added na to all of those. I was under the impression that if we didn’t, our items would not be visible to buyers
You don't. Only on the items specifics under "required" do you have to put something in the item specific fields. Anything under the "recommended" don't matter. Well...they DO matter, if you're putting the correct item specifics, but they aren't mandatory.
How important is a html listing template? I ask because I can see other sellers in different categories who just have text descriptions with a couple of emojis and they're selling a tonne of items every month. I know a template looks more professional but when I look at my template, I feel like my brand logo and the layout just takes up a lot of space vs just having a simple text layout. I sell on etsy too and a few other platforms and we can only use text and sellers don't have a problem selling items on those sites.
I have a question that when setting price,is it a good way to put the shipping fees with price together?I mean you set the price at 10 ,the shipping is 5,so the customer should pay 10+5=15.I mean I want to set the price at 14.99 with free shipping,is it a good way?Thank you chris
I only use free shipping on items I know will be the same price for just about anyone in the US that orders that item. Media Mail is one area and First Class is another. So Books CDs Movies and items lighter then a pound work well for building the cost of shipping into the final sale price. I also check to see if customers are use to getting free shipping on that item. If you are on the seller hub ebay now puts that info in the shipping section. If 90% of that item is offered with free shipping then I build it into the price. If not I do calculated shipping.
Good stuff. Every time I asked customers to send item back at no extra cost. 90% of the time they don't. The only time I asked them to keep the item if it gets damaged during transit. Or if I messed up
Is it possible to pay for part of the shipping. Example can I choose to have the buyer $3 when selecting the shipping option and then I cover the rest when I am purchasing the label after the sale?
One way is After a purchase you can go into the order and select refund and select shipping refund and send them $3 or when creating the listing know the true shipping cost and select buyer pays flat shipping and Input a cost lower than the actual shipping cost to the buyer.
I have been tending towards trying to do the "fixed" rate for shipping, and that is what I do, give 50/50 with customer.... And, I have noticed that Chris is correct that quite a few end up choosing a higher cost shipping, so, my part is Still only the lower 50% and the customer ends up paying the rest...on them..
My inventory is at 2 different locations sometimes you can NOT check what the client wants. Once a customer wanted me to ask a dealership what frequency the keyfob l was selling was running on. Sorry my time is more valuable than that.
Is $13 your average sale price? It would take a lot of $13 sales to net decent money. What is the net on that one item? Under $5 I'm honestly curious how many of your listings are under $20.00
i'm started my sales 6 mons ago from zero, rigth now i have 5800 items on my stock, (Listing impressions 5700000) after 2000 items on the stock my sales stopped, 10 item per day, 15-20 per weekend. different category ( from storage auctions), how you have 800K$ per 90days, my gross 35k$ per 90days.... my stock in 5 times less but your gross in 20 time more.
Returns - I sell pills and lotion's 95% sealed with no returns. When the customer tells me the item is defective or fake I always make them return before issuing a refund. They usually have the item for 3 weeks and decide they do not like it ( usually with expensive creams) I am sure they hope I would just refund and some even as me to! I would rather receive - refund - throw :)
When he is talking about buying on eBay he means to purchase and add to inventory. Drop shipping can be dificult as things can go wrong and your store will get defects.
Hi Chris. Thx for all the great info. I agree about returns. I gad 2 items go to the opposite buyer...oops. but I did issue refunds ASAP and have yet to receive my items back. Do you issue a return label and how would you do that on Ebay?? Or do you have customer just return item?
This video made me laugh, and not in a good way. A listing takes me forever. One of the reasons is I always take great pains to answer every item question, and in some categories that takes some research. I get the gripes emails from EBay saying 'this item has four unanswered item questions, and that item has six. Buyers want to know this information.' And so I waste time- does California Proposition 65 apply to this vase? What's the MPN number for this AC adapter? Hey, EBay says it's important to buyers. Then this morning Chris tells me not only do buyers not care if I answer every question- by doing so, I could actually be hiding my item from buyer's search results. Bitter laugh.
@@dailyrefinement wait are you saying that top rated seller plus applies to the individual item? So someone like me who is currently an everything seller, can have top rated plus on some things and not others?
I’m doing the hundred item challenge and I just sold a hat for $64!! Wow! I find myself being impatient though and dropping my prices on things quickly instead of waiting a week or so.
You're not alone. If I ever feel like I haven't been selling much lately I will go through all of my items and either send out low offers or just lower the price outright. Sometimes (most times) I feel like I moved too fast and it would have sold for a higher price if I was more patient. To be honest, I don't think I'll ever stop doing that.
I just need to interject. When I purchase my items to add to my inventory, I Absolutely do Not wish them Back!!! I think that I have only ever given Full Refund one time and gotten item back on Posh, it was a pair of children's shoes and somehow I misread the size label, and they just wouldn't work...So, That was on Me, The Mom was Very Kind and Understanding, so, I had No hesitation to full Refund and to accept item back.... Now, in the few other items disputed on Ebay, I did Immediate PARTIAL refund, of the Shipping fees, Not One item sent back, and, No Refusals on receiving Only their Ship cost refunded...Bam... Done and Done....quick and simple
Hello. I’ve been thinking to sell my Lol surprise dolls for new toys. And it’s 32 lol. 1 big sister and a caravan. If I made it 280 paunds would anyone buy it
Totally agree on the requirement to return the item before a refund is issued. I'm not into giving things away for free. And customers will take advantage of that if you allow them to keep the item. Not all of them of course but enough to piss me off. My girlfriend does it to temu and alli Express. And it makes me so mad. She totally takes advantage of these companies. I know they are huge and it probably doesn't hurt them much but it's the principle of the thing. I just won't do that. But she showed me how some people think. Sickening really v
I just uploaded a Competition (with my wife) Resell video - if you get a chance, watch it and let us know who you think won! P.S. Keep up the good work!
hello , im reseller and i have account ebay on since 2017 yesterday i contact an agent to add some limit if possible and he help me , and after 1 hour ebay send me notification your account is suspanded i just want to ask please if anyone here he have an number to contact agent or link for voice chat to explain what happen . Thank you
This channel has helped me a ton. I’m still fixing items I had posted and basically given up on..only to find out how asinine my listing was. It has been hilarious and sad all at the same time😂. Thanks for the help!!
You got this!
same... had issues with wrong category.. items for over a year that sat..all because the category was wrong haha
I definitely think all sellers could stand to go through or have someone review older listings that have sat! There is always room for improvement!
@@oakninjasreselling5215 I have many listings out there still that need updating. I open some and I’m immediately appalled..like what tf was I doing/thinking??
I had to look up what Asanine ment …extremely foolish or stupid…😂
I never reply to people asking for measurements. I supply a chest and length in the listing and anything more than that the buyer is going to be way too picky and too likely to return the item. Call up a department store and ask for them to measure a garment and get laughed at.
To each their own. What if you supplying the measurements/answering those questions boosted your sales? 1% rise is sales cost is worth it to me everytime. Those 1% add up
Agreed. I just reply back "measurements are in the photos and item specifics" and call it a day. I don't have the time to pull something from inventory every time someone asks me to measure something. That's just more time I can list or source more items.
I have some motorcycle jackets that I have listed. I have measurements on my listings but this customer had a very specific measurement they needed to make a buying decision. If I didn't give them the measurement they wouldn't have purchased it. Now the jacket was $90 so it was defiantly worth it. But my inventory is in my storage which is about 5 mins away. So it is not practical to run to the storage in the middle of dinner to get a measurement. You have to do what works best for you while at the same time keeping good customer relations.
I love this I always tell my husband that you can not call Walmart and say would you please check the measurement on such and such he always says you should answer sometimes I do but mostly I agree with you picky people just move on I don’t want you rock returning business
Yaaasssss!!!
We just gunna pretend like 800k in 90 isn’t insane 😂 I’d wake up giggling like a baby hahah good job man, I’m at 16k in 90 days that is very inspiring
😀
Have to say I was jelly. Working my way to at least a fraction of that. lol
@@TheCatD i find a lot of peace in just knowing that its possible
welcome to photoshop. 1) look at his store 2)Look at the average price 3) He has a grand total of 15 items over $80. do you really think his average sale is $80? Come on. He's got thousands of $10 items with 15% Sale with 20% coupon
If I give the customer their money back and let them keep the item; I usually block the customer because I don’t won’t them to return thinking that they are going to get something else for free!
Great idea! Thanks!!
I almost never give a refund and let them keep the item. There are so many people out there who do that intentionally, all the time, in hopes of getting free stuff and/or a partial refund. If they want their money back then you bet your ass they will be shipping the item back to me. Unless the item gets damaged in transit then usually it's the buyer's decision to return the item. In other words, it's usually not the sellers fault, so why should I suffer and lose out on money because of a picky customer?
This is just my opinion, of course.
@@Aaron_Scissorhands that’s why I keep my cost of goods low as possible; between 1.50 and 5.99; we lose some and we win some.
I block them also, I hate with auctions it ends and they don't pay I block them too
I also switched to always have item returned before any refund (even if damaged by Post Office).. interesting that I'd say 85% of the time the buyer never follows through with the return.. good way to save yourself some $$ each month... many buyers just expect a full refund and not to have to return anything which they are used to from Amazon.. great content as always!
I am dealing with my first return right now (I think they switched it out with their own damaged item). Do you normally get a message confirming the item made it to the post office?
@@bunchielove6893 Yes... they will be issued a return label that will have tracking on it. Do not issue any refund until you physically get the item back. Best to just wait for the return and inspect it. If the item is damaged you can involve eBay that they switched the item. Good luck!
@@doctorwhok9p103 thank you
@@bunchielove6893good thing is you have multiple pictures of the item you sent to them. So if it’s a damaged one that they swapped you’ll be able to take pictures of notable differences between the two. Had that happen before, it’s a pain the ass but I haven’t had many people try that
Great content today Chris! I Love watching your take on things and really do appreciate you and the hard work you put into your tips and advise, Thanks.....
I appreciate that!
amazing channel with amazing info about eBay . going back to watch as much as I can from these videos
The USPS increase in shipping rates has really been a hassle. Priority mail costs have skyrocketed. Using flat rate priority can help at times but man it's rough
Use CALCULATED shipping. Problem solved.
Just watched the video mate. Good tips. I’m not a reseller but I am selling my old Star Wars collection so I’m very active I also meet the top seller requirements. I am looking at becoming a reseller next year once all my collection has sold. So a very useful video. Liked and subbed 🤓
@Daily Refinement, This is such a helpful video. It’s to-the-point yet, packed with information.
Thank you.👍🏾
Hmm... "square mode" for phones. Never thought about that! Love your channel man. You do what I do but like a pro so you're a great influence
New Subscriber. Thank you! Part time seller. I’ve learned a lot!
Thanks for this vid. Ive been selling on eBay for 3 years. I just had my 2nd return. Crazy that I wasn't sure what to do about feedback on a return. I still struggle with shipping on eBay. Thats what holds me back - Im so used to the easy shipping on Poshmark. I agree with answering questions. I provide great customer service, but I know most people hate questions. Have a great week!
I now do calculated shipping on everything as I have been burned too many times where shipping costs cut into my profits.
Just realized I've watched about 10 hours and hadn't subscribed. Just subbed. Great information on this channel.
Thanks for these tips! You’ve been so helpful. Do you notice you receive more sales from having a free return window versus a no returns window?
Thanks Chris that will really help.
Nice vid thanks bro 👍👍
great vlog
I fill in the item specifics that don't apply with NA because ebay really pushes the recommended item specifics and I'm worried if I leave them blank they will bump my listing down.
It sucks because some of the item specifics do not apply at all, I would prefer to be able to delete the ones that don't apply rather than leaving it blank or typing in NA.
I agree on the system of having the customer return an item before issuing a refund. Believe it or not but sometimes customers will start the refund process but never send the item back in time, so zero refund is given.
Absolutely
You said and you sold that rock on WhatNot for $27- I'm dying here, yo can literally sell anything!!
Thank You 😊
Hi Chris,
First of all, thank you for all of the great content you continuously post!
Unrelated to this video, my question is: How do you recommend I download all of my eBay listings including descriptions and photos so they’re in a prepared format to be re-uploaded and re listed? I.e, is there any specific software you can recommend?
Many thanks.
can you do a vlog about the shipping prices you use for different items?
Good stuff
Do you reuse your plastic bags your clothes are stored in? Or send them in the parcel?
is this one listing review when you first join and that's the limit, or could someone get multiple listings reviewed, like once every few months, as they improved?
I have a lot of old vintage video games and other stuff. I plan to set up an eBay account to resell. Is it easy to go local post office for labels or print them out myself
Actual length is most important to me, especially in tops; and hardly anyone lists this number. I’m female BTW in case thus comment comes out under my husband’s name (:D
I loved your video and information how do I set up free returns how much it will cost me . Thanks
Hey Chris, excuse my ignorance. But what do you mean when you say you'll get a deduction for shipping?
Did the condition description feature go away? I've never seen it and going back to my listings it doesn't appear anywhere
Any tips for getting a lesser than a massive 13% cut that ebay takes because that is a killer take on their part
Hi I watch your videos a lot I’m also a seller on eBay I sell a lot of fishing items starting to run into a problem I have a lot of items that are not worth printing shipping label they are so late I use envelope and stamp take picture send to customer to let them know their item is in the mail now for some reason the customers are taking a vantage of this saying they are not receiving their item what should I do?
Hi, love the vid I just wanted to ask you if that is I opened up my eBay shop and I am not having 1 sale at all I did look at the ads in my back office it was saying that I was missing some added info I did it and same again no views or no sells if I add my shop like here can you have a look or tell me when you have the time what I am doing or going wrong, please.
I just moved up to Top Rated Seller. I was super excited until I realized I have to offer free 30 day returns to get the badge. Maybe in a few months I will have enough to afford returns and feel comfortable to offer them. Thanks for another great video.
what determines or is required to be a top rated seller ?
@@themoorishwarrior1606 I am pretty sure you have to have sold over 100 items and you have to ship within one day. Every month they evaluate you. So when someone looks at my name, it says Top Rated Seller. But it will not say it on my ads until I offer 30 free returns. I just got the email yesterday so I am not totally sure. But it's nice to have that.
@@themoorishwarrior1606 To become a Top Rated Seller, you must meet the following guidelines:
- An eBay account that’s been active for at least 90 days.
- 100 or more transactions and $1,000 in sales during the last 12 months with US buyers.
- A defect rate less than or equal to 0.5%, with three or fewer defects from unique buyers.
- Cases closed without seller resolution less than or equal to 0.3%, and two or fewer cases.
- A late shipment rate less than or equal to 3%, and five or fewer late shipments.
- Tracking uploaded within your stated handling time, and carrier validation for 95% of transactions to US buyers.
I noticed you mentioned number of photos in here and I also saw that on the ebay listing quality report. Do you think theres a sweet spot number you should have for every listing?
yes, 12 unique photos
I subscribed to your RUclips channel. Great advice and pointers. I have a question. I am not large, still small selling, trying to find my niche. I see you offer returns. I don't make that much on items and feel that returns cut into my profit or may exceed my profit. Say I am making only 10$ profit after fees and cost and the item is $9, 10 or more dollars to return. Do you have any suggestions on this. Shipping costs are so high now. My buyer pays the shipping for the product originally, plus the product and tax. Should I offer returns? Can I offer returns, but buyer pays shipping back. At the moment I have no refund policy, but if a product is damaged, not as described due to my error. I refund automatically. If it is an expensive item. I will require to be sent back before refund is issued. If it isn't worth the cost to ship back, I just refund with no return shipping. I could use any advice on this issue.
hello Could you recommend some documentation or videos so that I can understand how to analyze the performance of my listings, SEO, and how I can improve
Is that an app that I can download to my tablet?
Hopefully eBay fixes the issues soon technsports only had 158 listings when I looked at his store on mobile and the item I am watching was gone. I got on to desktop and the item I'm watching is on that but his store only had 550 listings. You store had over 5000 on mobile but only 1100 on desktop. I also have seen a lot of people that copy your store do you think a point will come for you where the people that copy will hurt your sales?
You motivate me every day, thanks! I can't afford the mentor program but I'll be there soon!
see you soon
Hi Chris! I am so confused about the item specifics…. I thought we had to choose a choice for each of the requirements. I have added na to all of those. I was under the impression that if we didn’t, our items would not be visible to buyers
You don't. Only on the items specifics under "required" do you have to put something in the item specific fields. Anything under the "recommended" don't matter. Well...they DO matter, if you're putting the correct item specifics, but they aren't mandatory.
How important is a html listing template? I ask because I can see other sellers in different categories who just have text descriptions with a couple of emojis and they're selling a tonne of items every month. I know a template looks more professional but when I look at my template, I feel like my brand logo and the layout just takes up a lot of space vs just having a simple text layout.
I sell on etsy too and a few other platforms and we can only use text and sellers don't have a problem selling items on those sites.
Has Chris every shared where he gets his boxes (for the shelves) from? Thanks!
Uline
I have a question that when setting price,is it a good way to put the shipping fees with price together?I mean you set the price at 10 ,the shipping is 5,so the customer should pay 10+5=15.I mean I want to set the price at 14.99 with free shipping,is it a good way?Thank you chris
I only use free shipping on items I know will be the same price for just about anyone in the US that orders that item. Media Mail is one area and First Class is another. So Books CDs Movies and items lighter then a pound work well for building the cost of shipping into the final sale price. I also check to see if customers are use to getting free shipping on that item. If you are on the seller hub ebay now puts that info in the shipping section. If 90% of that item is offered with free shipping then I build it into the price. If not I do calculated shipping.
Good stuff. Every time I asked customers to send item back at no extra cost. 90% of the time they don't.
The only time I asked them to keep the item if it gets damaged during transit.
Or if I messed up
I need assistance and coaching to start my eBay business. But I am so scared to buy another bs online course…. Please help
Good
How often do you get immediate sale then cancelation request? Also do you know how this affects the eBay algorithm? Thanks
rarely, and it's not significant either way
@@dailyrefinement thanks!
This video convinced me it's time to join the Patreon.
welcome
Is it possible to pay for part of the shipping. Example can I choose to have the buyer $3 when selecting the shipping option and then I cover the rest when I am purchasing the label after the sale?
One way is After a purchase you can go into the order and select refund and select shipping refund and send them $3 or when creating the listing know the true shipping cost and select buyer pays flat shipping and Input a cost lower than the actual shipping cost to the buyer.
@@marktreichel1326 awesome, thank you Mark I appreciate the help!
I have been tending towards trying to do the "fixed" rate for shipping, and that is what I do, give 50/50 with customer....
And, I have noticed that Chris is correct that quite a few end up choosing a higher cost shipping, so, my part is Still only the lower 50% and the customer ends up paying the rest...on them..
My inventory is at 2 different locations sometimes you can NOT check what the client wants. Once a customer wanted me to ask a dealership what frequency the keyfob l was selling was running on. Sorry my time is more valuable than that.
Is $13 your average sale price? It would take a lot of $13 sales to net decent money. What is the net on that one item? Under $5 I'm honestly curious how many of your listings are under $20.00
i'm started my sales 6 mons ago from zero, rigth now i have 5800 items on my stock, (Listing impressions 5700000) after 2000 items on the stock my sales stopped, 10 item per day, 15-20 per weekend. different category ( from storage auctions), how you have 800K$ per 90days, my gross 35k$ per 90days.... my stock in 5 times less but your gross in 20 time more.
Returns - I sell pills and lotion's 95% sealed with no returns. When the customer tells me the item is defective or fake I always make them return before issuing a refund. They usually have the item for 3 weeks and decide they do not like it ( usually with expensive creams) I am sure they hope I would just refund and some even as me to! I would rather receive - refund - throw :)
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Is this Dropshipping or will I need to actually purchase physical items from eBay and sell them on?
When he is talking about buying on eBay he means to purchase and add to inventory. Drop shipping can be dificult as things can go wrong and your store will get defects.
If that rock came back via the USPS, you should have reported it...mail fraud is a BIG deal!
Hi Chris. Thx for all the great info. I agree about returns. I gad 2 items go to the opposite buyer...oops. but I did issue refunds ASAP and have yet to receive my items back. Do you issue a return label and how would you do that on Ebay?? Or do you have customer just return item?
Thanks for sharing!
This video made me laugh, and not in a good way.
A listing takes me forever. One of the reasons is I always take great pains to answer every item question, and in some categories that takes some research. I get the gripes emails from EBay saying 'this item has four unanswered item questions, and that item has six. Buyers want to know this information.' And so I waste time- does California Proposition 65 apply to this vase? What's the MPN number for this AC adapter? Hey, EBay says it's important to buyers.
Then this morning Chris tells me not only do buyers not care if I answer every question- by doing so, I could actually be hiding my item from buyer's search results.
Bitter laugh.
Wow your ASP is really high… I thought you did mostly ‘everyday value’ items. Guess not.
I sell a few ridiculously expensive items,
In all honesty it was a pretty nice rock. I would've paid $27 for it too
returns prevent scams
lol @ selling the rock (not to be confused with "The Rock")
If I have free returns on some items but not all, I don't get top rated plus right?
depends on the category
@@dailyrefinement wait are you saying that top rated seller plus applies to the individual item? So someone like me who is currently an everything seller, can have top rated plus on some things and not others?
@@mmerc9838 yes
I’m doing the hundred item challenge and I just sold a hat for $64!! Wow!
I find myself being impatient though and dropping my prices on things quickly instead of waiting a week or so.
let's go!
You're not alone. If I ever feel like I haven't been selling much lately I will go through all of my items and either send out low offers or just lower the price outright. Sometimes (most times) I feel like I moved too fast and it would have sold for a higher price if I was more patient. To be honest, I don't think I'll ever stop doing that.
Good job. no training buyers to get things for free.
I just need to interject.
When I purchase my items to add to my inventory, I Absolutely do Not wish them Back!!! I think that I have only ever given Full Refund one time and gotten item back on Posh, it was a pair of children's shoes and somehow I misread the size label, and they just wouldn't work...So, That was on Me, The Mom was Very Kind and Understanding, so, I had No hesitation to full Refund and to accept item back....
Now, in the few other items disputed on Ebay, I did Immediate PARTIAL refund, of the Shipping fees, Not One item sent back, and, No Refusals on receiving Only their Ship cost refunded...Bam...
Done and Done....quick and simple
How can I make a small eBay seller page get more views and sells? Anybody's help would be grateful!
Damn $800k in 90 days?
Буду вам крайне признателен если вы начнёте делать субтитры
Hello. I’ve been thinking to sell my Lol surprise dolls for new toys. And it’s 32 lol. 1 big sister and a caravan. If I made it 280 paunds would anyone buy it
Totally agree on the requirement to return the item before a refund is issued. I'm not into giving things away for free. And customers will take advantage of that if you allow them to keep the item. Not all of them of course but enough to piss me off. My girlfriend does it to temu and alli Express. And it makes me so mad. She totally takes advantage of these companies. I know they are huge and it probably doesn't hurt them much but it's the principle of the thing. I just won't do that. But she showed me how some people think. Sickening really v
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It is not looking like paid promotion works to me.
I just uploaded a Competition (with my wife) Resell video - if you get a chance, watch it and let us know who you think won! P.S. Keep up the good work!
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If you are banned from.ebay why keep making these videos if you are not selling there anymore?
The most popular Nike show looks like orthopedic wear. 🤷♂️
hello , im reseller and i have account ebay on since 2017 yesterday i contact an agent to add some limit if possible and he help me , and after 1 hour ebay send me notification your account is suspanded i just want to ask please if anyone here he have an number to contact agent or link for voice chat to explain what happen . Thank you