Caught on Camera: Confrontation over Alleged Unpaid Items Escalates!
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- Опубликовано: 2 окт 2024
- in this video a tesco worker makes accusations the customer hasn't paid for thier items. The customer records the interaction To then be assaulted By the Tesco Employee.
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#audit #security #securityguard #tesco #accountability #publicinterest #publicreaction #assault #assaulted #pinac #photographyisnotacrime #youtuber #youtubeislife #karens karens #journalism #citizenjournalism
If supermarkets hadn't have tried to save costs by having customers scan items and process transactions themselves situations like this would NEVER happen
@@kickedwhendown247lol, except it’s not false imprisonment is it 😂
@Jimbo. Spot on. People must go back to manned tills, forget the phone payments , the watch payments the self scanning etc let the responsibility rest with the shops
@@aquanick2001Probably not, because she didn't try to leave, as far as we can see in the video. If she'd tried to barrel past them with her shopping, and had been physically restrained, then it would be, wouldn't it? My personal opinion is that somebody who tries to snatch one's phone wouldn't draw the line at physical restraint. Hypothetically.
@@carolined5923 errr no, I like my phone/watch, self scan and pay arrangement, it’s too convenient
@@jayawilder3835 she could have just kept walking, I would have 👍🏻
That Tesco worker should be sacked for that abuse of a customer like that.
Definitely 💯
She would have been by now
they probably don't give a fk about there customers.
just a warning would do. She might really need that job
@@terryfincham7252unfortunately buddy she assaulted a customer as the store manager and tried to take her property it would look good for the company to keep her employed
If this is what they have to resort to in order to ensure self checkouts are secure, then they should go back to 100% human cashiers. This is beyond reason to treat customers this way.
Most stores are going back to full check out now because of things like this. Today I was in a store that has self check out. I watched two people scan their items drop them in a bag and walked out without paying.
beyond reason??? you must be a thief also
Sheep who use self checkout are the problem 😭
@@soxbearshwks8988 I don’t believe the woman recording was a thief. That store worker is a Holy Disgrace putting her hands on the customer in that manner.
Just showed what kind of person she is by the way SHE acted. I have no problem with someone checking what I have purchased. People with commonsense know that this sort of crime is increasing. This is how your parents have taught you to behave in public.
I worked for Tesco for 19 years, there is no way we would have been trained to act this way to a customer.
According to reports, this horrific excuse of a jobsworth and that ‘store detective’ both still have their jobs. And instead, the customer has been banned. It’s sick. Absolutely repulsive behaviour from Tesco.
Mountain out of a mole hill. Too many drama queens. She'd soon complain if the store moved due to shop lifting losses.
@@petersavage9456and she’d have every right as she’s not a shoplifter 🤡
She tried to steal, this is why she got so defensive.
If she tried to steal she wouldn't of filmed it
Where's your evidence?.. @@istooddoon
Disgraceful way to treat a customer.
This needs to be pursued, all the way to court.
Well said.
@@user-sgahme8wc5iyes. Pursued to court. She assaulted that woman. Hope she gets done. It’s always backwards people who use the “give your head a wobble” saying.
@@user-sgahme8wc5iyou are backward.
Give your head a wobble @@kirstymartin471
Tesco do not see you as a customer, you are LIVE STOCK.
Sue Tesco and report the assault to police.
She should be immediately sacked.
I refuse to use self scan systems.
Ive heard others say that they do and totally refuse any door checks, saying that if the store expect them to be able to scan accurately without any training, they refuse to be responsible.
Both the employee and the inadequate security man with no ID should be sacked.
The way they both handled that situation was disgraceful,
You can clearly see the security guard is backwater, the way he handled the lady's shopping was very undignified and showed a lack of intelligence,
Tesco employee, are you menapausal by any chance?
How else could it be explained, just switching and thinking its acceptable to aggressively swipe the ladies phone out of her hand.
You should both be sacked.
I don't condone the behaviour of these Tesco employees, they handled this situation terribly. However don't make a joke of women of a certain age, thats very demeaning " are you menapausal " . By the way you spelt it wrong it's actually MENOPAUSAL!!
What Totz said to you obviously struck a chord, in which case I’ve got to ask you this.
Are you actually MENOPAUSAL then ??
@@mrflynn1205 🤣🤣🤣🤣🤣🤣😂😂😂😂😂😂😂😘
@@sandyc5331 Thankyou for correcting my spelling,
I'm menopausal myself, hence the error!
C,mon, the way she flipped 360 degrees!
@@Wildflower-z8n Think she's probably just holding on to a job she's obviously not suited to, and probably hates, who knows why ?
The lady did so well recording this. Both those staff treated her like dirt. Lawyer up!
An innocent person wouldn't record something like this. She's an idiot and embarrassed herself.
100%
No they didn't, they were doing their jobs
@@Rusty84CV Rubbish. The "security guard " was rummaging through HER property ( not his ) like he was dumpster diving. And the "lady" assaulted the customer. That's treating people like dirt in the real world.
@Rusty84CV maybe so,but the tesco woman committed either assault or battery when she grabbed for the phone. The store detective should have shown id when asked and it was perfectly legal for the woman to record them.
That Tesco worker needs to be sacked and charged with assault.
assault, plain and simple, she was the physical aggressor, she walked away when she realised she had just assaulted you
Imagine complaining after getting pushed away because you tried to lunge at their phone and intimidate them. People are bonkers.
It was assault. Oh dear, stick a uniform on some people and they behave like the SS. 🤣
Blue uniform woman instructing her minion to ring the police after detaining the customer, riffling through HER possessions, humiliating her in public because BUW is offended because she is being filmed in a public place. That is intimidation pure and simple.
Assault is the verbal attack. Battery is the physical touching. Hence assault and battery. And no, battery doesn't have to amount to bruises and injuries.
@BruceWayne-sz3th No shit Batman? Of course it won't see the inside of a court - we're in Britain, D'uh. That wasn't what was being said.
What has Tesco become?!
Clubcard scam, sex sweets aimed at kiddies and staff like that! Tesco is doomed! Boycott them!
I don’t shop there but the sex sweets is an absolute disgrace so if I did shop there I wouldn’t now.
Correct not Political channel has got a video about them disgusting sweets.
What’s the club card scam?
@@Venatus_K'Club card scam' Is where if an item is say.. £1-20? If you've 'Signed up to the club card Scheme'? That item would be £1..Then they have your details to target you and sell them on!, The Co-op, Asda, Probably all of them are doing it and it should be illegal, If they can afford to sell it at 'Clubcard' price? It should be that price! They're all taking the piss! Outrageous! 🙄
@@misterrigsby8491don’t forget the rats that put the most expensive items through twice hoping you wouldn’t notice then call it a accident
Hope the customer sues the shite out of them
Good on the shopper for standing up for herself. The assistant claiming “you can’t film here, it’s illegal” obviously doesn’t have a problem with the store’s security cameras continually filming everyone in the shop!
You can't film in a private place without the owners permission.
@@BigAL0074 you can be ejected and banned from a supermarket for pretty well any reason, but the actual act of filming is perfectly legal… as although it is privately owned, it is not deemed to be ‘a private place’
@@tattyshoesshigure5731 Yes it is if the owners or their employees ask you to stop.
@@BigAL0074 no it isn’t, they can tell you to leave but have no legal right to stop you filming the eviction.
@@tattyshoesshigure5731 You are wrong but I have a feeling you know that "Places such as shopping centres, restaurants or museums may appear public but are, in fact, often regarded as private.
In these situations, it’s best to get all parties you record to sign Model release forms to avoid facing any legal action. Moreover, content (such as videos or photos) featuring identifiable individuals is considered personal data, which is protected in the UK under the country’s data protection regime. This data protection regime gives certain rights to individuals whose data is being collected."
Tesco needs to get rid of that crazy woman for her own safety.
Glad that it was caught on film.
The customer is the crazy one
The woman working is in the wrong. And the store detective is a fraud
If they did that to me, i'd let them check everything and then get a refund and shop elsewhere. Also that is definite assault case. Good you got it on video.
Well done lady. Hold them accountable like they’ve got some kind of authority making you feel like you’re a shoplifter
@@theface60 that Tesco’s woman went straight for the most expensive item in that basket, and then check the receipt. It was on the receipt. 😂😂😂
@@theface60 Probably had bacon rashers hidden in gusset
@@tonyr4873no,she always smells like that 😂😂
Tesco Coventry the woman was an obvious shoplifter,if you don't have anything to hide then let them check,oh BTW it's Private land
Billions in profit these stores make ripping off the poor.
She assaulted the camera woman, it was 100% clear as day, her job is gone.
@@theface60wtf
@@theface60 She's probably not going to have a job by the end of the week and Tesco will be paying out compo.
@@theface60
'a big drama over nothing'..
There was a high probability the camera woman lost grip of her £1,200 phone, and it smashed on the floor, then what?
...it WAS a big deal 🤡
@@theface60so if I lunged at you to try and grab your phone or wallet in a store you'd be OK with that?
@@theface60Need to go to Specsavers 😂
The store detective is obliged to show ID . Most of them are from private security firms hired by the supermarket .
The supermarkets want us to man/woman their checkouts for them without staff discount,and then expect their few staff who would have been on a till in days gone by to harass customers into proving they've paid for everything...which tills used to do? Utter madness....
The latest move is to get the customers to do the stocktake after removing an item from the shelves.🤣
After you paid for the goods they become your property. They have no right to touch them, it's your property. That shop worker should be reported for assault.
paid or not if your on there property its still there job to check reciepts
@@uktye3871 how .. is it policy ? .. did a customer sign a document to say they could go through their bags ?.. u are talking nonsense
@@abc33944 The trolley belongs to them.
@@uktye3871
Yes, but not to handle your goods
@@uktye3871not in this manner. I worked for ASDA in a management position for 10 years from 2001 until 2017. This customer would NEVER have been treated like this and the shop assistant would have been severely reprimanded. The self scanners do send random alerts to spot check ten items in the trolley after you press for the total so no this would never have happened like this, and a store detective with no identification would never have been allowed to check purchases. We had on going in store training and we’re always reminded that If customers were filming they had every right to do so and we couldn’t stop them.
Tescos should treat that very seriously, both staff overstepped the mark, both should be dismissed immediately
Nonsense, the store has a right to check this. What's the problem ?
@@norahdean5252 Did you watch the video before responding? Did you witness the assault that took place? Watch the video in it's entirety. The customer has grounds to bring charges against the Tesco employee.
@@norahdean5252 🤡
@@norahdean5252 Yes the store does have every right to check , however in a polite and professional manner. Staff should display clear ID. Especially security staff. This is not a good example of how to treat customers, no wonder the situation became difficult. A simple check of goods and receipt could have been handled alot better Tesco...Disgraceful behaviour...
@@norahdean5252 I'm sure if it had been you you would have dropped to one knee, raised a fist, yelled "black lives matter" and donated money to their, 'cause'.
Take these Tesco filth to court. That was a clear assault.
Absolutely have the right to record an incident that may result in potential legal action as an accurate and true record of the incident
How disgusting, to treat customers this way, he was going through her shopping, and not even checking the receipt.
Well, its her fault for not keeping them in a bag
@englishboy993
Shut up fool!
They don't need to be in bags.
They suspected her of not scanning all of the items at the self checkout, that's why the items were being checked against the receipt.
@@englishboy993 How is it her fault exactly? Did she make him root through her stuff? Moron
@@englishboy993she probably couldn't afford a bag because of the extortionate prices Tesco's charge for there food 😂
@@englishboy993how is it her fault you fool
Oh Karen there was no need to grab/assault the customer, disgusting behavior.
Oh Karen, you are such a fool.
Hey stop picking on Karen's 🤣
@@Senga268
Lol 😂 I’ve had plenty of real life Karen’s pick on me at work. Time for revenge. 😇
@@Senga268 But there are too many karens in this world. Wherever you turn you're bound to come across one.
Black security Gaurd with Woman No SIA ID`S, He`s moving her shopping. Why don`t they take her on the side and cheak off the items. Brainless Bullys. Sack them Booth.
Probably best to not use the word brainless when you cannot even manage the plural spelling of bullies!
@@SpeccyManThere's is always one from the spelling police a total knob
@@SpeccyMan
I've seen you pop up on here a few times..
You really need to get a life. I bet you're fully vaccinated? Nothing worse than a bootlicker..
Causes intimidation and harassment, assult for grabbing her phone and then gaslights this lady that her reaction is the problem and then threatns to call police
This woman from tesco should be sacked. And you totally deserve a apology and compensation
I have ptsd so my reaction to this would have traumatised me
This is outrageous xx
The Tesco lady should be sacked instantly
I blame the management, they want people like you to use a self scanning device but then don't trust you....would these two stop a bunch of teenagers with a scanner? Bring back checkouts, we all know where we stand then!
If people are going to steal, they are going to steal, self service or not. I have witnessed people putting trays of meat into their pants, hiding other items in pockets and bags. Personally I prefer self-serve checkouts; you don't have to deal with any humans at all, and as we have witnessed here some are unpredictable and unprofessional.
Happened to me at Walmart. After they were finished I told them I wanted to return all items and get a total refund. Went to refund desk and they were upset - but I got a refund. That meant that someone would have to restock the items. Those people were idiots!!
Yes❤
If it ever happens to me exactly wot I be doing thanks for the idea😂
Yep. The Walmart near me doesn't check receipts, but if they did anything close to this to me I'd roll the cart to the refund desk and return all of it!
And, of course, you had to go somewhere else and do all your shopping again. Walmart were not the only idiots that day.
@@MC-emmcee I go to Kroger. Walmart is a joke. I only stroll into that place twice a year. Got a good deal on a optic sound cable once
Both should be sacked , you should never accuse anyone of theft unless your 100% sure. I'd be suing the arse off them.
A security operative must have an SIA licence and it must be correctly displayed and visible at all times, if asked for ID they must provide it.
Absolutely disgusting behaviour by Tesco staff and may I add... Assault...
Physical contact regardless of how aggressive it is, is assault....
When the hell did shop assistants suddenly gain search powers that the police don't have?
The customer is correct, whilst theft is rising , there are more professional ways in which to conduct yourself as a store representative.
Like being taken into a private room and questioned away from other members of the public. How embarrassing for this customer for all to see.. Heads should roll for this very unprofessional behaviour by Tesco staff.
Which Tesco store is this? I want to rate them 1 star on Google.
@@stevenhull5025 I think the customer got the last laugh by winding the store woman up to the point where she had to scurry off with a defeated air. These contrived spot checks are nearly always about power trips and humiliation, in my observation.
CCTV doesn't lie. Surely if she checked out and paid for her items there was zero need for her to be harrassed this way. Agreed, this should have been handled in a professional manner. IT was not.
This is disgusting, made to feel like a criminal when you pay hard earned money. A random guy with no ID harasses you causing you fear alarm and distress. This is a claim. SUE. 1:45 is serious assault, criminal. UNBELIEVABLE
The bloke looked more like a down and out to me, if a bloke like that tried to accost me I'd defend myself. He may have been under cover but once he's pounced I think he should properly identify himself with ID especially on a woman in this day and age. As for the woman staff member, who on earth does she think she is. Shop staff are on a very slippery slope doing this sort of thing unless they are 100% sure they cannot accost shoppers because of a mere suspicion even worse if they're unsure they cannot detain or search you because if they're wrong then they're committing the offence, as for lunging at the phone what a load of nonsense, I'd love to hear how this plays out!
He’s even got his shopping it will be the Tesco woman’s immigrant bf
“Hard earned money” 😂😂😂
Hmm.... He's accusing somebody of shoplifting , he can hardly speak English ! Let alone know our laws ! I would have thought if the supermarket can record a shopper on cctv , then we can record their operatives , for our security ?
@SISU889, you can’t record in a private business but because they own or lease the land they are allowed to record you, however it’s not a criminal offence just a civil one and the business can ask you to leave or remove you by reasonable force if you refuse to stop filming.
If you don’t leave or they can’t make you leave it’s then a breach of the peace which is then criminal so the police can then remove you or choose to arrest you.
If anyone wants to dispute what I’m saying then you’re wrong it’s that simple.
That female Tesco worker & the store detective should be sacked on the spot and the shopper should be compensated for both the attack by a Tesco Employee and the illegal search of her belongings, it would be interesting to hear an update on what happened 🙏
The trolley belongs to them and they can move the stuff inside of the trolley they own.
She also told them to "check" and she doesn't have a problem with that.
@Neilukuk have a day off will you .
@@JamieBuchanan-ik1wk Are you that much hurt by my comments? Sorry they hurt you that much.
@@Neilukuk shut up .
I was considering going to my local Tesco this week to spend about £250 on Xmas goodies. After watching this, I will DEFINITELY go elsewhere, and likely get a lot more for my money.
😮WOW! ... How humiliating would that be for me? ...To have to stand there with everyone looking at me as if I must certainly be a thief? 🤨
... Having their filthy hands raking through my groceries? 😖 ... Does Tesco not have any privacy policies for their clientele? 😵 ... No private office, where things can be checked and verified? ... GREAT Britain!!🤕... "Thank you for your custom" !!
I would sue them. This is absolutely disgusting from Tesco and their staff. Take them to court
This was astonishingly poorly handled by the supermarket staff. The store detective _should_ have ID on him and produced it on request.
The female staff member committed assault in attempting to grab that phone, in my opinion. Tesco need to look at their training proceedures urgently!
Could the customer being black have something to do with the store accuse him and his lady being accused of not paying for goods,its disgusting behaviour from Tesco staff,and blatant racism by the accuser.
Not "should." MUST. It is a legal requirement.
Never shop in tesco worst shop and company about.
@@nipper44I think you need to watch the video again!
Tesco need sued
Its like an accusation of theft, lets not forget that being stopped in your local store means that you are being stopped and accused in an area you live in, people are bound to know you and they will jump to conclusions. This behaviour is disgusting.
It’s important you remember to get your phone out and record them … every… single… time…
Things are going to get worse. Let’s not make it easy for them.
The store staff have behaved outrageously here. It’s nothing short of harassment. My local Tesco AND Sainsbury stores both have alarms going off constantly as people are leaving the store. It never fails to go off with me and I am consistently harassed by security guards having paid £100-£200 for a trolley full of shopping. These companies need to get a grip on this and sort it out. Paying customers should not be put through this.
Not only is this assault that Tesco woman should be sacked instantly! The guy acting as the store detective also needs retraining - he handled all the lady's shopping without consideration for the items, dumping them on top of each other and moving them around. He should be worded: Theft can only be when the woman leaves the store. She still has the chance to go pay for items if she has missed any. The staff should wait until the store is vacated, which becomes theft. She could be apprehended, and the police should be called.
Actually no. If you are attempting to conceal items, tampering with price tags, security tags etc, then no, the store can reasonably assume you are preparing a theft and take pro active measures.
She used self scan
I worked at Tescos for 8 years and I can tell you that once you’ve passed through the tills if you have items you’ve not paid for in you basket/trolley, then it’s considered theft even before leaving the store.
What exactly was the security guard who was rummaging through her trolley actually doing? He wasn't checking against the receipt.
@@jeanhopman5659 Looking for the coke man..
Obviously the TESCO GESTAPO are not too interested in accountability. This shopper should have called the police as soon as she was physically assaulted.
Wow !!! She assaulted her 😬🤔‼️😮💯💯💯
This not only should have been dealt with in private, but the store and staff should have provided proof of suspicion, or fault. The customer was on her own with no witnesses, so it is justified for her to record the incident as she was ganged up on, still with no ID from store detective. For staff to take the situation of trying to take possession of her phone is not justified and at least the customer had it recorded that the staff was trying to steal it from her. The staff accusing of stealing, then caught on film trying to steal. Sign of the times, a little bit of power turning people into wannabe rulers in my opinion. Way to go to get rid of customers in the busiest shopping season.
This lady is in her right to film the store Clark, who's suggesting she hasn't paid for items. Just in case any items were put in the trolley afterwards , when they find out that their in the wrong and all the items in the trolley are on her receipt. So she needs to film all this confrontation that the Clark's bring. Brilliant job for filming and Shame on Tesco
I didn't realise that gratuitous violence was on offer at Tesco.
...................Every little helps.
@@PumpTheRod ah ...you got there first!😂😂😂
Only for Clubcard holders.
3 for £5 apparently 👏👏🤣🤣👍.
You cracked me up Quality!👍
Miss Whiplash is available for those that want it.
This is awful, the training quality is floor level. Sue & prosecute, treat them as they treat you.
They hate people recording even though they have hundreds of cameras filming the customers.
The two members of staff should now be disciplined and dismissed from tesco, unprofessional and unacceptable.
So a theif would gladly hand over their receipt to a member of staff while they search their trolley? All this time, I was under the impression that theives refuse to cooperate and would always attempt to leave ... Seriously, the levels of stupidity on display from these so called members of staff is mind numbing.
Some theives will buy some items, and stash others among them, then kick up a fuss like this in the hope that the retail staff get embarrassed and let them off....that's why some staff are now wearing body cams, as a phone camera video on RUclips only tells one side of the story....
That's why I haven't shopped at any Tesco store for 19 months 😍
Not used a Tesco, since 1998, since I filled my car with petrol and it was contaminated with water in it, and its happened to other since
not used them in 18 years since a similar incident. Neither have my family, 7 sisters their husbands, their adult children with families. My 5 brother and sister in law's etc That is a lot of lost customers.
Jobs worth think they can treat the public like crap then grab there phones. Discusting. I worked for tesco years ago they are full of people who treat you like crap. I had a manager once who told me not to talk to people and get on with my work. I told her i dont work in her department and shes not my manager. I also told her the chap i was talking to had a speach disability and he was talking to me so i wasnt going to walk away until he had finished talking to me as long as it took. I told her i dont discriminate against disabilities. She soon went away.
Well done you , i have friends who have speech impediment and i know its hard for them at times to get the words out especially when they are excited.
Good on you for standing up for your principles and the disabled. I'd have reported the manager formally citing discrimination against the disabled, breaching company values, bullying and harassment etc. Just for the kick as I know it would ruin their week.
Yep worst company I ever worked at
After them touching my food like that, especially him, I'd have to have a full refund.
The food was packaged. Besides, the items would have been handled several times before the store detective touched it.
@@theface60that's really not the point is it
Completely agree full refund for the reason you thought of but did not feel confident enough to express in this suppressed freedom country. Yes I do mean England.
Disgusting. That’s really really bad. She should lose her job. 100%. You don’t put hands on people like that. She had every right to record how she was being treated. She’s lucky she didn’t get a smack right there on the spot. How many cameras were on her when she was walking around Tesco? What did she plan to do once she got her phone? She had no authority to lay hands on her.
I am shocked by how that tesco worker attacked you and then walked away. You should be calling the police not her.
All Tesco stores have a system that locks the trolley wheels if you don’t pass the tills.
A OAP customer fell with a broken hip because the Trolley locked on him.
Boycott TESCO
Disgraceful behaviour from tescos staff!
Do you think it's because they're fed up with shop lifters?and the abuse they get? Why do people like you ignore the criminals' behaviour .shop workers are tired of this.
Tesco should be embarrassed. You either take the alleged shoplifter in to a back room and phone the police or not. If your self service are so useless then don’t use them. Oh and that was a common assault by staff
I quite agree, take it away from the shop floor if u HAVE to do this
I hate Tesco anyway
Only a fool would go with them, why give up your liberty away from witnesses.
Do it in public, film it. let them be seen doing it.
They can't detain you.
You can’t touch other people, you can’t harass people in public, you can’t stop someone for stealing/shop lifting until they have left the shop, he had no ID it must be shown when asked for, you have the right to film in Tesco unless the owner of the store says otherwise. I wish this woman well and hope she takes this all the way
Consumer doesn’t have to leave the store to be suspected of theft. In practice, consumers are usually confronted once they’ve left the store as it assists in trying to prove they acted dishonestly.
Not true, once they have paid the can be stopped.
Beyond a joke, knew this nonsense would start once they implemented self serve/scan. Everyone will now be under suspicion of being a shoplifter.
No way I’m letting these clowns handle my shopping. Full refund incoming. 😂
I NEVER would have believed this happened if I had not seen this footage. I’m literally astounded 😳
The way they treated you is appalling. I will never shop at Tesco again after seeing your video.
Take it to a lawyer they are out of order and no procedures sue
Well done girl I'm with you all the way......
Once those items have been paid for they no longer belong to the store and they have no right to touch them. The lady filming this was doing so completely lawful as she was documenting this to protect herself and keep as evidence should she need it.. The female staff member committed assault and the so called store detective is obligated to show identification as soon as he makes contact with a customer. This lady need good legal advice asap!
That is not quite true. Inside a store you are not in a public place and the store is well within its legal rights to demand that you stop filming. Inside the store is private property that the public are allowed to enter and, once entered, you are required to abide by any of their rules. The store remains private property at all times!
@@SpeccyMan
The store is not within its legal rights to assault the customer though, private property or not..
@@SpeccyManwrong...if the private property is publicly accessible then it is then classed as public property with regards to filming.
LOOOL. Rubbish. Supermarket stores or any shops are not public spaces. @@johnredpath
@@SpeccyMan Yes you are correct. However once they made contact with this customer and made accusations that she had not paid for Items she has a legal right to document her encounter from there. Also they can ask her to stop but can not get physical.
At first I felt sorry for the Tesco lady, she was obviously put in a tricky spot.
She is the only one who could have come out shining in this but ended up being the worst part of it because of how she behaved.
Lots of shopping lifting around everybody should do it when they are taking peoples benefits away for no reason and food prices have gone up 50% making these stores Billions more in profit.
You should all be looking at Tescos prices and walking straight back out. Why people don't shop at Aldi and Lidl is beyond me.The main supermarkets are now just taking the piss!!
Not everyone as a Lidil or Aldi in their area these supermarkets like Tesco bloke them from opening one.
Shop security guard with no sia badge wont I D himself to a member of the public these dopes think they assault member of the public
Good job recording this and refusing to stop. This needs to be shown to the public. Disgusting behaviour.
That lady held it together really well. I hope the lady doesn’t use self scan again. You make their life easier but then they disrupt your day and make you feel like a criminal. I pay cash anyway, so wouldn’t even go there.
What a bloody witch, the lady who was stopped dealt with it a lot better than I would have. She should be compensated for the embarrassment, the assault, the rummaging through her property - no longer Tesco’s as she’d paid for it. The staff involved should be sacked and the managers hauled over the coals - every little helps.
😂😂😂😂😂👍
which tesco was it?everybody contact customer services lets get this thug sacked
Keyboard warrior
We need an update when possible 👍🇬🇧
The fun bit is when the self serve check outs ask if you want a receipt. If you decline, the staff then ask you for your receipt if you have certain items. They are kind of asking for confrontation in these circumstances.
that woman should be fired immediately, retailers and staff have been complaining about public abuse towards them but this is unacceptable from staff to customers
Sadly, the issue of staff getting abused hasn't been dealt with, so some retail staff adopt a "zero tolerance policy" towards any customer who gets aggressive. Basically, you give them any bad attitude, you get targeted!! Harsh, but customers have only themselves to blame!
First crime, shopping at Tesco,
Second crime, using self-service.
Good for this woman for recording and standing up for herself!
Absolutely shocking I would be taking this further manhandled your shopping just about slapped u in face to take your mobile, no ID whatsoever from the 2 off them, I think customer relations policy needs updating. Who the hell acts like that to customers who pay there wages, get them sacked horrible people
The woman at no point asked for I'D. And why should the guard be sacked if he had reasonable suspicion that an attempt was being made to take goods without paying for them. Agreed the actions of the female employee should be investigated.
Wow, Karen the store employee tells the woman to “calm down” after she assaulted her…. Wow, nice work Karen….
My Son takes me shopping every 2weeks, I'm 73 and he's 54. Sainsbury's then M&S, we spend approx £200.00 between us. Been selected at least 3 times to have goods checked, by Sainsbury's assistant, after my Son has used his Smartphone and we've been honest and packed our own goods. They root through items, making you feel like a thief, then you have to repack them and pay, then leave feeling shamed. How dare they !
Don't give them your money.Marks&Spencer,Sainsburys,Spar,Asda there's others but they're all the same.
Assaults you then tells you to calm down, what usually follows that is stop resisting. Pair of them totally overstepped their job titles, SUE THEM,its the only way they learn.
For attacking customer the store assistant should be sacked totally unprofessional behavior
The customer is the one in the wrong
Ah Tesco's, every litigation helps.......
Tesco.
Look at that English woman thinking she's hard with her African enforcer
I’d have pushed the trolley to customer services, slapped the receipt down on the counter and demanded a full refund and gone to ASDA, every little helps, does it F@ck
Mina have seen this video in the past by Abby the cabbage guy the story detective should show ID if he doesn't he's breaking some sort of laws gotta show something and I would like to know if someone could let me know what the actual outcome was did the police come along was the young lady involved proven that she was innocent I would like to know if someone could let me know thank you❤
No staff training at all by the look of it but what do you expect from a company called Tesco that only think about profits. Even tried to nick her phone. DISGRACEFUL
Staff train themselves. Customers scan for themselves. Appalling
Why is that Doctor examining your shopping and that was assault from that Tesco Nurse?
That’s why I don’t shop at Tescos😡
Thumbs up for the customer. The shopkeeper needs a lesson in how to behave.
Well done for recording. Tesco have to take action against this employee as she assaulted you !
I tried those hand held scanners at Tesco twice, and both times I was 'selected for a random security check.' You get the scanner by scanning your clubcard, so they know how often they've 'randomly checked' a customer. I agreed both times, then went on my way.
*The third time* I waited for the assistants then handed them the scanner and trolley saying, 'after you've checked it, pop everything back on the shelves. I don't appreciate being accused of being a thief!'
Never given them my business since. 😠
Yes, but you can't just have the items back and walk off - unless you're happy to give them back after you've paid for them! I'm sure you would have had to take the items to the customer service desk and queue (probably slowly) for a refund. Is that what you did? I want the truth.
I’ve not been to Tesco since 2020 when I was barked at for letting an elderly man go in front of me as he only had a couple of items. Disgusting customer service, which I’ve never seen at anywhere else I shop. Good on you! 👍
@raymondo6665 I have a nose for bullshit. Call it pedantry if you will.
@uws5604 you pay after the check. Don't you feel silly now?
During the pandemic I got told I couldn't buy 3 tins of beans here as it was only 2 per customer. My wife had bagged around £120 of groceries while I argued with the manager that there were 2 of us so i should be eligiblefor 4 tins. In the end I tipped 4 bags of shopping back on the conveyor belt and told them to put it all back. I use Asda now, much cheaper.
Not even an apology before she storms off!! Outrageous!
Too many people steal from shops ,and then we all get looked at the same
Tesco staff should be checked when leaving work