Whirlpool Cabrio UL / Unbalanced Load Fix
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- Опубликовано: 3 сен 2022
- In this video, we replace the suspension rods in a Whirlpool Cabrio washing machine, model number WTW8240YW, to fix the "UL" (Unbalanced Load) error.
Suspension rod kit: amzn.to/3CYkdAq 
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Thank you for posting this video! We were having the same issue with our washing machine. We replaced the suspension rods, and our machine has been running great ever since- no more unbalanced load errors!
Did your machine do a spin cycle?
Thanks for posting this. Was having the uL error message during almost every load no matter the size. Washer is 10 years old so figured this was probably the trouble. Ordered replacement kit from Amazon and installed in about an hour. I only did 1 rod at a time so I wouldn’t have to support the tub from below, but otherwise followed your method. Washer back to working just fine with no more uL error problems! 16:05
Nothing has been worse than unbalanced load-today my son and I replaced ours and it worked! Thank you for posting this video!
No problem! Glad I was able to help!
@JoesGarageProductionsLLC hi 👋 I have this same washer and it won't complete a wash cycle. It fills up, spins and drains, but doesn't drain complete. And it only cycles for about 10 minutes.
Food for thought. If the backs off or been off that back, it helps keep the cabinet squared and stable
Screws should be checked they may need retighting. The worn suspension may vibrates so badly they work loose. Or if the backs been taken off they may have not been sufficiently torqued. If they're striped replace with slightly larger ones. Also make sure no screws are missing obiviously. It's possible after repairing the possibility exists they weren't torqued enough. Ran into this yesterday. Noticed after replacing the entire suspension. Id say its a result of the excessive shaking working the panel screws loose. It doesnt cause the excessive shaking but contributes to not eliminating as much shake as possible. Even with new suspension . Also those black sound buffer padding on the top inside of panels. Some the excessive shaking will tear them up. Without them you make get some vibration and tapping. Even with new suspension For example the occasional clothes out of balance issue. Nice video.
Thanks for your vidéo I am in this situation il will try the lubrication but will order rods for it in case. My cabrio is 2007 lol I did some repar in the pass and she is still running strong
Thank you very much for posting this video. I am having the same problem with my Whirpool Cabrio washer.Even though I am a female senior, I am planning to replace the suspension rods as you did.
By the way, could you please make a video about how to open and clean the same Whirpool Cabrio washer? I would like to clean all the debris inside my washer, but I do not know how to open it. Thank you very much in advance!
Awesome video, cant thank you enough. My exact model sounds like a turbine plane engine when spins then throws the code. Wonder if i need bearings and stabilizers
If I run machine in garage vs in house, and if house washer room has a crawl space or floor beneath it, u will always get a smoother spin cycle in garage due to cement floor won't give. In the house, they will always shake more, especially in today's cheap homes on 2nd floor. I've seen a few that shook pictures off walls in the room beneath them. Even had 1 customer who sold her brand new Samsung set bc her wash room just couldn't handle the spin speed of that model. So it's not always a part fault, sometimes it's a combo of cheap flooring, off level, and abusive loading from human.
Great video, thanks for posting it. I'm currently having the same issue, which part should I apply the lubricant to?
Thanks! I would try applying lubrication to the metal shaft where it meets the springs
Ty
Hello, through my research and understanding the clear plastic bulb above the spring are loaded with some sort of dampening grease which provide lots of friction. As time goes on the grease wears off (smearing out across the rod) causing more movement and therefore the unbalance problem. Clearly these rods design to fail at some point! 🤔
There is another video showing how these caps can be secured in place using safety pins. Haven’t tried it yet but looking forward to it! Especially since a co-worker is having trouble with their machine as well.
OK so his theory or suggestion to lube the rod before purchasing a replacement kit would make the problem worse right?
@@jonathanbailey1086 url please
Works once. My cabrio lasted 2007-2023 and now unbalanced load constantly...1 year after replacing all the springs with OEM versions. Eventually, the frame just gets tired.
How much was the kit
from what ive seen if theres no broken parts so if you look how the tub is sitting in there it hangs from the springs so it has to hold all that weight and we watched how easy it was for you to compress the old springs and how stiff the new springs are so my guess would be weak springs unless there is something else going on in the bottom under the tub. or it could be the rods are slipping away from those top white pieces and the new and improved ones has the locking feature to prevent that from happening
Im have the same issues with mine so where did you order them but I'm going to try the lubrication first that sounds like a good idea
Lubricating them didn't end up working. It's been a while. Sorry I can't remember where I ordered them from. It wasn't Amazon though that much. I remember. I think they only had knockoffs.
Disculpa vi tu video y sabes que mi lavadora así eso y también le sale el código 5d no sé qué es no sé si me podrías ayudar gracias
From my understanding the white plastic part has drag on it when it slides up and down. Once their is quite a bit of wear it's to loose and the white plastic will slide up and down with no drag causing it to bounce and then you will get a code. Ebay and Amazon usually carries the suspension rod assembly.
OK so his theory or suggestion to lube the rod before purchasing a replacement kit would make the problem worse right?
so we have replaced rods and checked stator is not cracked? Ordered the position sensor. But this unit does make the load roaring noise like the bearings may be bad, Could that cause the UL error code? at this point im thinking just replace washer?
I would highly suggest just changing the bearings first
Yes some thing is wrong on top off the spring.
The springs definitely lose their stiffness over time. Ten years is a long time for those springs. Even your display of pushing on the spring indicated a noticeable difference.
If there was a difference it was very subtle. But yeah, from what I've read you are right. They do have a finite lifespan. Working perfectly now though!
The 'cap' on top of the spring isn't supposed to slide easily. It's supposed to drag and act as a dampener to the motion.
OK so his theory or suggestion to lube the rod before purchasing a replacement kit would make the problem worse right?
Where did you order the kit?
There should be a link to the kit in the description
Did you have to recalibrate after replacing the these
Nope I did not.
The plastic at the top of the suspension rods looses its grip. Its not suppose to move so easily.
Dude, I can relate
I’ve been having this same problem, except that the cycle runs until the spin cycle and then starts banging and gives the ul code. However, if I turn the machine off and change the setting to drain and spin it runs that cycle fine and clothes turn out the same as if they had finished the original cycle. I would think that if it was the suspension rods it wouldn’t run the drain and spin cycle fine without the banging and the ul code. What are your thoughts? Thank you!
Boy that does seem like odd behavior. I will say that over time, the UL code was getting more and more common. After having replaced the suspension rods, I think I've seen it maybe once? I would take it apart and just try lubricating them before you replace them. Though my machine is over 10 years old, the suspension rods actually looked to be in pretty good shape to my untrained eye. They just needed a little lubrication.
Hey I have the same issue, it doesn’t agitate the clothes (spin one way and then the other), it will only spin in one direction. I already replaced the rods, and it does it still. Did you ever fix this problem?
Just moved our aged washer into our new home and it does exactly this, leaving clothes soaked.
Manually activate the drain/spin cycle and it goes just fine. Seems like maybe a reset would solve it? Going to keep in trying
The stator positioning sensor is like $42 . It will do the same as your saying for symptoms
I used the same sequence with my Cabrio and it indeed does allow the clothes to spin and dry without the UL code appearing. Problem solved!
Springs lose tension over time with use.
Did the error come back after the new install?
Nope. I probably done several dozen loads of laundry since shooting this video. Not a single UL code. The washing machine is running right now as I write this lol
@@JoesGarageProductionsLLC were your loads audibly unbalanced and banging on the side of the washer or were you just getting the error code?
@@alanreed2066 both actually :-)
I’ll be trying
How was it
Did u need to calibrate machine after repair???
Nope, I did not
I replaced my suspension rods and still getting uL error
It didn't for me tho sadly.
Currently having this problem with the same machine
Try lubricating the suspension rods before replacing them
@@JoesGarageProductionsLLC thanks
@@lightsoutmedia7370 I have the same problem right now. Did you try lubricating them? If so, did it work?
Where the rod move up and down bro.
I replaced mine. Still gives the ul code
Us too it still won’t complete a cycle but will spin perfect manually … wondering if it needs to be reset ?
fabric softener is really bad for your machine and clothes