Thanks dear, today mostly jobs are about online work which ahead language problems. We heartiest thanks to you , for providing jobs related information free of cost. Inshallah, we will be remembering you in our prayers and pray for you .
If customers will speak at the same speed of the role plays previously shown it'll be a paradise.But most callers speak as F1 sports car in death race and sometimes we the agents need to take key words and in most cases guessing what callers are speaking.
I am sorry to hear that is the situation with your callers. I’ve been there! I guess you could always increase the speed of the video. 😉 Let me know if there are any topics you would like me to make regarding call center videos and customer service. Thanks, Steve
What can you recommend for those irate customers because we are having a difficult day when we encounter an irate customers 😢 please make a single video about to handle that. Thanks in advanced sir
@juliusbartolome3456 Thank you so much for this suggestion. I certainly remember those irate customers, and will make a new video about that theme. I also have this video for angry customers. Let me know what you think. ruclips.net/video/d0JpvRUIwyM/видео.html
As a customer, may I suggest that, if your speech is less than perfect, CS use as few words as possible and speak slowly? I have had several difficult experiences with non-native speakers who are far from perfect speakers and who try to overwhelm me with information that I don't need, cannot understand, and spoken as if she/he were in a great rush. This is very annoying and gives me a headache.
@@SingleStepEnglish you are really a good man. Thank u so much for your help. Such a good comment to my comment. I wish, i want one day learned and speaked some like you/yours :) god bless u, respect from Turkey nice man. 😌👏
@Aşkın Akkaya My pleasure! I hope my channel will help you improve your English skills. God bless you and everyone in Turkey! I hope to visit Hagia Sophia some day in the future ;-)
![Twenty One Pilots - The Line (from Arcane Season 2) [Official Audio]](http://i.ytimg.com/vi/XCz7WUotXs8/mqdefault.jpg)
Thank you so much! I am trying to get a job at a call center and this is gold for me! I'll take it as a guideline.
I'm so happy to hear that. I really hope it works out for you! Please check out my Call Center playlist.
ruclips.net/video/JsVOye5Nj2s/видео.html
Graceful for all your call center videos, I will finish my English course in 6 months, and I need to hear a lot of this.
I hope you will practice again and again with these role play videos.
I will release another video in about 24 hours. Stay tuned!
The fact that you guys have used November 3rd is giving😊.It's my birthday date too❤
Really? I hope you had a wonderful birthday! 👏🏻😃🎉🍰
Thanks dear, today mostly jobs are about online work which ahead language problems. We heartiest thanks to you , for providing jobs related information free of cost. Inshallah, we will be remembering you in our prayers and pray for you .
Thank you for your very kind words! 😃
If customers will speak at the same speed of the role plays previously shown it'll be a paradise.But most callers speak as F1 sports car in death race and sometimes we the agents need to take key words and in most cases guessing what callers are speaking.
I am sorry to hear that is the situation with your callers. I’ve been there! I guess you could always increase the speed of the video. 😉
Let me know if there are any topics you would like me to make regarding call center videos and customer service.
Thanks,
Steve
Helpful lesson. Sir you always try to make helpful lesson. Thank u sir 😊😊
Thank you, Sayani! I appreciate your kind words. 😍
Thank you for sharing
My pleasure! Thank you for watching.
This is something very useful. I am in a customer service english course . It's worth for me
Glad to hear that Good luck with your English course.
This is an awesome job for real
Thank you so much! 😃
I hope i work as a call center someday and i think that will happen by studying your impressive episodes 😁❤
Thank you very much! I hope these videos will help you get hired. 👏🏻😃
Thanks for this very good video. Please more like this.
Thank you so much for your positive feedback!
What can you recommend for those irate customers because we are having a difficult day when we encounter an irate customers 😢 please make a single video about to handle that. Thanks in advanced sir
@juliusbartolome3456
Thank you so much for this suggestion. I certainly remember those irate customers, and will make a new video about that theme.
I also have this video for angry customers. Let me know what you think.
ruclips.net/video/d0JpvRUIwyM/видео.html
Wow, tremendous info. 😉 I REALLY APPRECIATE IT¡
Thank you so much! I am very glad you enjoyed it. 👏🏻😃
Thanks
You’re welcome! Glad you enjoyed it.
Hello, may i ask for a favor? Can you give me a scenario about balance inquiry responses. And also forget PIN responses? Thank you
Very good idea! Sure. I can make a role play video about those topics.
Actually, I had to change my PIN recently ;-)
Good one sir
Thank you so much!
Gracias
My pleasure!
Place make a video about insurance.
OK, I will put that one on my production list. Which is better, life insurance or medical insurance?
@@SingleStepEnglish Thanks a lot, and a happy new year.
As a customer, may I suggest that, if your speech is less than perfect, CS use as few words as possible and speak slowly? I have had several difficult experiences with non-native speakers who are far from perfect speakers and who try to overwhelm me with information that I don't need, cannot understand, and spoken as if she/he were in a great rush. This is very annoying and gives me a headache.
That’s some really sound advice. Thank you for your suggestion.
Don't give your credit card number! She didn't even ask him his name first. She could be a scammer.
But, the customer called her, right?
Such a nice content. Im trying to join english call center team at bank. Please wish me luck🥲
Thanks you so much! I hope you can land the job at the bank call center. Good luck! Let me know if you have any questions.
@@SingleStepEnglish you are really a good man. Thank u so much for your help. Such a good comment to my comment. I wish, i want one day learned and speaked some like you/yours :) god bless u, respect from Turkey nice man. 😌👏
@Aşkın Akkaya My pleasure!
I hope my channel will help you improve your English skills.
God bless you and everyone in Turkey!
I hope to visit Hagia Sophia some day in the future ;-)