Apologies if we skimmed over this bit. You'll connect the phone to your network via ethernet cable. As mentioned in the video, please ensure you're plugging it into the 'ethernet' or 'LAN' port, not the PC port on your VoIP phone. As for power, many VoIP phones are PoE, meaning power over ethernet. That means the phone will power on so long as it's connected to a PoE-enabled switch or router (via the same ethernet cable connecting it to your network). If it does not, your network switch is probably not PoE. In this case, just use the power adaptor that comes with the phone to power it on. Then just follow the instructions in the screencast section of the video to get the phone provisioned. Hope this helps - if anyone has any more questions on this please just ask. Have a great day everyone :)
Great content! I'm interested in learning more about Yay as a provider. Is it a reliable option? I've heard numerous positive reviews from MSPs about Thirdlane Multi Tenant PBX, which offers multi-tenancy support. Could you provide a comparison between the two? Thanks for your input!
In the setup section you made a mistake. The long flat handset cord end is meant to plug in to the back of the phone and run via the cable management slot underneath the port. You plugged in the short end behind the phone and the long end into the handset which will put too much strain on the cable and could damage the connectors leading to either having to replace the phone, handset or cable prematurely. If you plug it in correctly it lasts a lot longer. :)
If on a Cisco phone, it will depend on the model, but you may be able to access the web configuration page through the IP address on the phone. You should be able to find the IP details via the Menu or Setup option > Status > Network Status. Once in the web configuration page, under Voice > Ext 1, there should be a section called Subscriber Information were you can end your User details. You can find some of our Cisco phone setup guides in the FAQ section of our site here: www.yay.com/faq/?s=cisco
Dial *52 and wait for more than 30 seconds. If the hangup occurs after 30 seconds, the problem is most likely due to the network setup of the registered extension. NAT can also be the cause considering that the phone might send the internal IP as the source. In this case, using stun or disabling SIP ALG on the router that is in front might help
VoIP technology requires an internet connection, yes. A landline service like you mention implies line rental only and, with non-IP telephony infrastructure being phased out, this is not really a viable business phone solution looking into the future :)
when i go to my phones ip address and log in, i do not get an account tap at the top, any idea why? i cannot find any other place to configure the account.
What brand/model of phone are you using? Our FAQs outline the provisioning processes for many popular models - links to a few are in the video description
Hey Mate, I have TP Link 4G LTE router which I use putting a SIM inside. There is no way to make call through router, so will this IP phone work with that router?
Tbh any IP phone should work with any router. There are some known issues with standard ISP-supplied routers, but a TP link should be fine. Connecting to the internet via mobile data won't stop you from making VoIP calls. You'll still need to sign up to a VoIP service and connect the phone to your network as outlined in the video - hope this helps! :)
That's right, you need to provision your VoIP phone to a VoIP service like Yay.com or 8x8 in order for the phone to work. Your VoIP provider will supply the credentials you need for provisioning the phone to their service (this is what we're doing in the screencast section of the video) :)
Do you know if the ASUS RT-AX86U 5700 Router can connect VoIP DECT Phones for Home Users without using the BT Hub 2 for FTTP? I have an ISP (BT) Connected VoIP Setup that seems to be directly linked to the ISP Router, the ISP Provider is BT but their Techs do not know how to connect their VoIP DECT Handsets to any 3rd Party Routers at all... And as you noted our Government has decided that Copper Cables will no longer be supported, forcing us all to use VoIP when their seems to be no support for 3rd Party Routers... There must be a way to connect a VoIP Handset to a Modem (Maybe another 3rd Party piece of Hardware?), or the Router without having a PC on to support the VoIP DECT Handsets Connectivity surely...?
@@HazelBeann, Apologies for the delay in answering. BT (ISP) will not permit you to place the ASUS Router ahead of the BT (ISP) Provided Router is the bottom line... I will be leaving BT (As soon as my contract ends), as they also scammed me into Paying for a Phoneline in my Basic Package, but are charigning me Additional Phone Line Connection Fees within "Call Plan" Charges: Which I was not made aware of - in spite of my asking for all the details of their Charges Breakdown Upfront. Basically we are all going to get nailed unless you can get seperate Infrastructure for your VoIP and ISP: For Instance an Openreach Line for VoIP and a Hyperoptic Line for your ISP... (It seems that way you can Isolate Services and use both). In the mean time I am using my ASUS Router and have dropped BT VoIP use all together (Still I am currently having to pay for a "Phoneline" - though I have set up Call Divert on my BT DECT Handset, and it seems to Redirect to my Mobile Phone OK - despite the BT DECT Phones being unused and powered Off, I have also Asked BT to Switch Off my Hotspot Wi-Fi all together on my BT Router, and I have ensured that I have switched off my BT Router Wi-Fi and have taken the BT Router Offline completely = to ensure less Interference with my ASUS Router) I am in the process of escalating my Complaint against BT for Misselling me my Service for VoIP through an Ombudsman or Ofcom... We have been "setup" by the UK Government, BT and their affiliates - so that essentially nobody can use both VoIP and a 2rd Party Router it seems. But I am sure there must be a Business Solution to this problem... Like the DX Systems of old...
"Once the phone is on.., and connceted to your network"......we'll just skip that bit eh
Apologies if we skimmed over this bit.
You'll connect the phone to your network via ethernet cable. As mentioned in the video, please ensure you're plugging it into the 'ethernet' or 'LAN' port, not the PC port on your VoIP phone.
As for power, many VoIP phones are PoE, meaning power over ethernet. That means the phone will power on so long as it's connected to a PoE-enabled switch or router (via the same ethernet cable connecting it to your network). If it does not, your network switch is probably not PoE. In this case, just use the power adaptor that comes with the phone to power it on.
Then just follow the instructions in the screencast section of the video to get the phone provisioned.
Hope this helps - if anyone has any more questions on this please just ask.
Have a great day everyone :)
Excellent tutorial and well presented. Helped me to setup my VIOP desk phone without too much trouble.
Thanks very much. Struggled so much to get my VOIP phone set up because my service provider did not provide any instructions. This video helped a lot.
who is your service provider?
@@rehan2118 MWEB
@@rogken100 I'm looking for VoIP phone ISP in UK
Great video! Thank you so much for making it!
Great content! I'm interested in learning more about Yay as a provider. Is it a reliable option? I've heard numerous positive reviews from MSPs about Thirdlane Multi Tenant PBX, which offers multi-tenancy support. Could you provide a comparison between the two? Thanks for your input!
In the setup section you made a mistake. The long flat handset cord end is meant to plug in to the back of the phone and run via the cable management slot underneath the port. You plugged in the short end behind the phone and the long end into the handset which will put too much strain on the cable and could damage the connectors leading to either having to replace the phone, handset or cable prematurely. If you plug it in correctly it lasts a lot longer. :)
Thanks for the cable management tips. Good to bear in mind!
Pleaee help me. Pass your email adress
If you on a certain wifi and you switch to a different provider can you keep the same number for VOip
nice tutorial
is there not any fees included?
I'm trying to setup with a cisco phone but I cannot find the sip location for configuration
when i type out the ip of the voip phone, the website doesnt load
I'm using a cisco phone for the configuration but I can't find a place on the input the sip details
If on a Cisco phone, it will depend on the model, but you may be able to access the web configuration page through the IP address on the phone. You should be able to find the IP details via the Menu or Setup option > Status > Network Status. Once in the web configuration page, under Voice > Ext 1, there should be a section called Subscriber Information were you can end your User details. You can find some of our Cisco phone setup guides in the FAQ section of our site here: www.yay.com/faq/?s=cisco
how do i link this number to MS Team ?
May I use this VOIP services for AGPTEK dialpad headset phone ?
Is it possible to keep or port your landline number?
If my ISP seems to be poor on VoIP security can I use their them as ISP and you guys as a VoIP provider?
You sure can!
My pHone is configured but the duration of the call did not exceed the 30 secs why
Dial *52 and wait for more than 30 seconds.
If the hangup occurs after 30 seconds, the problem is most likely due to the network setup of the registered extension. NAT can also be the cause considering that the phone might send the internal IP as the source. In this case, using stun or disabling SIP ALG on the router that is in front might help
How do we install the phone stand? After l install it, it covers the outer two ports so l'm doing something wrong, but what?
lmao at the quality of this video. love it!
wait you need a ISP to do this kind of Set up to but why I thought you can get free Landline Service they my Router
is there also Residential Services
VoIP technology requires an internet connection, yes. A landline service like you mention implies line rental only and, with non-IP telephony infrastructure being phased out, this is not really a viable business phone solution looking into the future :)
Does a voip phone have a pre-determined number at time of purchase. Can that number be changed. Please%
when i go to my phones ip address and log in, i do not get an account tap at the top, any idea why? i cannot find any other place to configure the account.
What brand/model of phone are you using?
Our FAQs outline the provisioning processes for many popular models - links to a few are in the video description
Hey Mate, I have TP Link 4G LTE router which I use putting a SIM inside. There is no way to make call through router, so will this IP phone work with that router?
Tbh any IP phone should work with any router. There are some known issues with standard ISP-supplied routers, but a TP link should be fine. Connecting to the internet via mobile data won't stop you from making VoIP calls.
You'll still need to sign up to a VoIP service and connect the phone to your network as outlined in the video - hope this helps! :)
Do I have to use a Voip company like a Jive or 8x8 still to get service?
That's right, you need to provision your VoIP phone to a VoIP service like Yay.com or 8x8 in order for the phone to work.
Your VoIP provider will supply the credentials you need for provisioning the phone to their service (this is what we're doing in the screencast section of the video) :)
my lecturer gave me an assignment to create a voip network without internet using Trixbox, is it possible? Im so frustate
Hi i want to know more about voip
How to set time
How to connect heatphone on voip connection
hello nice connection
I like to know how to configure VoIP
Please where can I get the phone
To learn it?
And how much is it?
mine is a ShoreTel 230
Interesting
Am considering buying VoIP phone for a job and it's my first time
Do you know if the ASUS RT-AX86U 5700 Router can connect VoIP DECT Phones for Home Users without using the BT Hub 2 for FTTP?
I have an ISP (BT) Connected VoIP Setup that seems to be directly linked to the ISP Router, the ISP Provider is BT but their Techs do not know how to connect their VoIP DECT Handsets to any 3rd Party Routers at all...
And as you noted our Government has decided that Copper Cables will no longer be supported, forcing us all to use VoIP when their seems to be no support for 3rd Party Routers...
There must be a way to connect a VoIP Handset to a Modem (Maybe another 3rd Party piece of Hardware?), or the Router without having a PC on to support the VoIP DECT Handsets Connectivity surely...?
Hi did you ever find out how to do this?
@@HazelBeann,
Apologies for the delay in answering.
BT (ISP) will not permit you to place the ASUS Router ahead of the BT (ISP) Provided Router is the bottom line...
I will be leaving BT (As soon as my contract ends), as they also scammed me into Paying for a Phoneline in my Basic Package, but are charigning me Additional Phone Line Connection Fees within "Call Plan" Charges: Which I was not made aware of - in spite of my asking for all the details of their Charges Breakdown Upfront.
Basically we are all going to get nailed unless you can get seperate Infrastructure for your VoIP and ISP: For Instance an Openreach Line for VoIP and a Hyperoptic Line for your ISP... (It seems that way you can Isolate Services and use both).
In the mean time I am using my ASUS Router and have dropped BT VoIP use all together (Still I am currently having to pay for a "Phoneline" - though I have set up Call Divert on my BT DECT Handset, and it seems to Redirect to my Mobile Phone OK - despite the BT DECT Phones being unused and powered Off, I have also Asked BT to Switch Off my Hotspot Wi-Fi all together on my BT Router, and I have ensured that I have switched off my BT Router Wi-Fi and have taken the BT Router Offline completely = to ensure less Interference with my ASUS Router)
I am in the process of escalating my Complaint against BT for Misselling me my Service for VoIP through an Ombudsman or Ofcom...
We have been "setup" by the UK Government, BT and their affiliates - so that essentially nobody can use both VoIP and a 2rd Party Router it seems.
But I am sure there must be a Business Solution to this problem... Like the DX Systems of old...
He's got a sexy voice.
😶 no
@@Angel-wv1lu More likes than dislikes. You madam, are incorrect. Dudes like dudes, and the way they sound . Just a thing 😎🤟🏻
mmmmmmm yeah he does!
020 the key code of egypt
Proper Gym Jaw that
This guy screams of hired actor.
That’s actually POE ethernet😂
bingo
is that his hair style or did he just wake up?
may as well have a mobile phone its a scam