They were both clumsy and incompetent and have clearly not had any training in how to de-escalate a situation to prevent it from turning toxic. After subjecting the woman to a lengthy search, interrogation and invasive body scan, I assume the team leader came and apologised to her for the inconvenience and embarrassment they had caused her? Her increasing rage was totally understandable and justified. It looked like a return to the bad old days when we all felt like criminals under suspicion when coming through the arrivals hall.
They showed far better tolerance than I would have to this thing called a lady. They were doing their job, and anyone that doesn't understand what that is needs a big educational lesson to help protect our country. It isn't OK until it's verified as OK. Their reaction to this KAREN's vitriol is understandable and it wasn't Border Force that escalated the situation.
@@cjmerobot1204 I guess the video was deceiving. I didn't realize this was happening to her several times a day for the rest of her life. It probably wouldn't have taken so long if she had been more pleasant.
The agitated woman spilled the beans towards the end and they totally missed it - "I want to get out of here have a cigarette and move on". No wonder she was irritable.
I was just about to write the same thing. She was testy and disagreeable because she had been deprived of her nicotine for hours on the plane and was now having to wait even longer. How dare they do that to her!
She has a reason to be upset. She was held for over 2hrs. They got no positive hit and still sent her for an internal search to be spiteful, because she was getting loud with them.
Was it really 3 hours though? Karens have a special time bending ability where a 5-minute wait becomes half an hour so easily. Also, her 300 Argentinian pesos which her suit case cost were 150 Australian dollars according to her, where a currency converter tells me that 300 Argentinian pesos are actually about 0,50 Australian dollars. That suit case was a bargain, even if it was kind of falling apart on the inside.
Getting upset doesn’t really help with anything. However being held at the airport for 3 hours and then having to get an internal body search sounds like a nightmare if you’re just traveling and not doing anything illegal.
@@sushimamba4281 So? I think we can agree that she was really upset and not a very agreeable passenger, but how would you feel? I wouldn’t be thrilled either: To be held for hours after spending a day traveling, being accused of committing a crime, when you’re exhausted and just want to go home. The internal search is going to add a lot more time, regardless of it “just being a scan”.
@@sushimamba4281 Get off your knees, mate. Her health was potentially damaged and her day wasted. She was arrested then physically abused. I'm a retired Detective who has organsed these scans. There was no reason for it. You're probably another Woman hater.
Her attitude only makes it worse..I was checked thoroughly at Heathrow by French customs for suspicious items..I had to laugh because I had Christmas fruit tarts with icing sugar spilled and money boxes from Windsor castle looked like bombs. The day Saddam Hussain was caught..I totally understood the reaction..
@@shirleyjenkins11 this is true. I have been pulled at Heathrow for special screening as well, from the waiting area at the gate, alongside with a few other people. They took our passports away, which was the scariest thing to me. And led us into a secluded waiting room, where we were left for quite some time. Once they returned, they separated us, we had to unpack our whole hand luggage, got swiped for drugs or explosives I guess and got questioned petty firmly. We also got patted down again. It was extremely uncomfortable because the TSA or security doing this were extremely rude and were treating us like we did something wrong. Everybody was very cooperative, but that didn’t change the behavior of the people in charge. This all took a very long time and we almost missed our flights. By the time they returned our passports and escorted us onto the plane, everybody on board was already seated and gave us the stink eye, because we had delayed the plane. I suffer from strong anxiety anyway, but traveling always takes me to my limits. My husband and I live in the US and my family lives in Europe, so I have to travel in order to see them. This really worsened my issues with traveling, because I know that even though I do nothing wrong and cooperate fully, there is always a chance to get into scary situations like this. Thankfully it’s not always like this.
Your Border Security Officers must be angels in disguise! So patient and diplomatic despite all the screaming, swearing and tantrums. Thumbs up to your officers.
The longer Carrie was detained, the more withdrawal symptoms showed, imo. I would have cuffed & arrested her. She's way out of line, entitled & has no respect for anyone 😒
She could have a medical condition and not know it. Low B12 causes irritability. I'm familiar with it from my experience with pernicious anemia. The irritability is extreme and irrational.
I can totally see how a cheap suitcase might be repaired and sold as new in somewhere like Argentina. Little do they know the problem this would cause.
@@amieinnovascotia3237I’ve bought three thrift shop bags, which were in like-new condition and which I cleaned thoroughly and have used for international travel. Great bags for
@@Beeti1 : I didn’t say I think she bought it at thrift store. I said I never would buy one in those places and then take it through an international border.
Tired people USUALLY react aggresively when delayed from resting, especially from being cramped up in the modern Flying Sardine Cans they call commercial passenger planes for HOURS on end(and no, they dont like you getting up to strech your legs as the AISLEWAYS are way to skinny) 3 hours for baggage inspection is WAY to much.
Many years ago, mom was the observer of the x-ray screen at an airport. In a suitcase she saw some electronics surrounded my some coiled material. The guy said he'd open it. He was immediately surrounded by security. Turns out he was an exotic dancer. The suitcase contained his boa snake and a heater.
I traveled a lot in my teens and early 20s, and I remember coming back from Brazil and going through customs. I turned around and saw an agent running at me with a huge smile on his face. He was so sure he had a drug smuggler and made me empty everything in my backpack. He couldn't believe a kid was traveling that far alone. The smile on his face went away when he found nothing. I was so dumb then, I knew nothing about drugs!
@@judyfrancis4515 “I’m also a petty, passive-aggressive tyrant” isn’t the flex you think it is. Flights to Australia can take 20+ hours. Holding her for nothing but their hurt little feefees is outrageous.
@SuperStella1111 as someone who routinely takes 12 hour flights: chill. That lady was extremely rude and kept making herself seem more and more suspicious. She could've had the decency to at least be respectful. Also basically saying you would act the same if made to wait 3 hours is not a big flex either.
Seems the agent should have drilled into that suspicious resin panel he found in the suitcase & tested the dust. At the very least he could have done the same surface test the other agent did with the second book. Instead the agent seemed to just do a visual inspection.
They way she snapped that explanation leaflet out of the Customs Agent’s hand! I’d have pulled her up and said “Don’t you dare do that”. The Agent was just doing her job and trying to ensure the woman understood the full implications as to what she was agreeing to.
I usually find very nice bags near the recycling bin and even though i am always tempted to bring it home i always tell myself "Forget it. God knows what the heck that still can have inside "
There is a saying do not take or touch something that is not yours. Even the bag is given to us, it should be examined and the motive of such gift should be think of.
Everyone else has a job to do. And all u do is think of yourself maybe you oughta stay home if interaction with people troubles you so much. Airport can be boring but u could find a bench and. Stretch your legs. And relax If u want to be treated like a grown up I think it's not too much to ask to behave accordingly
The lady said she'd been waiting for 2 to 3 hours. Yes, she should be passed. I would be too. If there's something, show it, if there's nothing, why keep digging and digging hoping to find something that's not there. People who point fingers at her, should listen carefully. Up to 3 hours waiting is a disgrace!
@@BoingMediaGroup she started shouting at them from the very start, making their work THAT MUCH HARDER. Being compliant means speaking as well as listening, not only speaking. She was barely listening and mostly ranting and raving. I'm just impressed neither of the officers started having a yelling match with her.
Excuse me, but I'm a bit confused. The woman who was detained for several hours and appeared to be quite frustrated was actually innocent? Her emotional reaction may have given the impression of guilt and contributed to the extended detainment, but I'm curious as to why it took so long to determine that there was no issue.
She probably did need her cigarettes. Likely tired from travel, could be hungry. And yes frustrated because she apparently was held up when she knew she had no drugs.
I saw this women in another RUclips trying to get from Canada into the United States. She was as rude then as she was now. The custom officers refused admission and sent her back to Canada.
Michael, you didn't do enough to calm down the out of control woman. You walked away and left a regular staffer to deal with the harassment. That is not a good manager. He should have stayed there until the situation was solved. Letting this smoker go have a supervised smoke would have gone a long way to have de-escalated the problem.
Commendable effort from the lady trying to explain to her that she has to go to the hospital for the search. Promote this girl. You have to have a heart of steel dealing with passengers like this. Oh my! It that's me I'd surely lose it.
Do you think it helped not to? This was after 3 hours of being held for nothing. Everybody has a breaking point. Her frustration was completely understandable. Most people hating on her here in the comments, have acted worse for less, but in situations that they themselves feel are justified, because it happened to them.
I was physically searched at airport. I was very upset. I am 75 use a walker and suffer from several health issues. I was humiliated and embarrassed. They claimed my hands and shoes showed traces of bomb making chemicals. They never apologized. Eventually they had to let me go. 😢
The lady rose my blood pressure just watching her as a child having a tantrum. She drew so much attention to herself. If only she was compliant and worked cordially in a calm matter, the time spent there would of been quick and less invasive. I understand 3 hours is a long time, but I would never accept a brand new band taped up like that. I don't think it was brand new, as she couldn't find the receipt. Yelling and cursing the officer is unacceptable, why didn't she get fined, is beyond me!!!
The reality is that this screening is for the general traveling public. There is another part of an airport where travelers are not subject to this type of scrutiny.
Welcome to Australia. Where you can be subjected to this type of treatment with no evidence of wrong doing. Same place you were arrested for walking outside during covid. Wake up call to every country that allows their government to take away people's rights.
I have a life's rule, when I go to a restaurant I never argue or shout at the waiters or cooks for obvious reasons, and I never argue or insult customs officers when entertaining or leaving a country at the customs check. When their shift is over, they go home and another shift starts, and you're still arguing, but with the new shift officers.
I've seen a very rude passenger arguing and making a scene at the immigration counter at an Asian airport. He was told to step aside while the counter served the visitor behind him. He was standing aside and making a ruckus and ignored by the immigration staff. After about 20 minutes he was begging and apologising saying he's going to miss his flight. It wasn't a case of language difference, it was about respecting authority when in a foreign country.
Lets show up with a suspicious bag and then kick off the conversation with "I'm not a drug dealer", that's the best way to get through customs quickly.
Australiens are not all so nice and polite etc etc. When I visited the Zoo in Sydney, there was a young women working there who was so rude, I have never heared anything like that before. Also other people reacted, and an elderer gentleman stepped up for me. I am still thankful to that man.
I have been to Australia three times, and spent most of my time in Melbourne. I found Australians in that city, anyway, to be lightning quick to take offence, and vocally very rude. Coming from Canada, it was a shock to me.
@darrellandsondraholden9457 After rippng through the lining of the case, they'd have also had a sniffer dog round it... they searched the contents of the case... they then searched the cavity of the lady... Which bit did they possibly miss to search? Where else is it possible to hide drugs? She could have swolled some.. however, this doesn't solve the weight of the case? The bars (cage) of the case could have been filled. However, they noramlly drill the poles if a dog alerts. So, with all that being said.. where are the 'hidden' drugs?
@@susannebrunberg4174 You can't blame Australians. It is unimaginable what happened to their brains after they spent their entire lives upside down. That is why they talk funny and sound like they suffer from permanent nasal congestion. The brain damage probably explains why Australians are so gullible if they think a five-minute story of a couple of new arrivals should be treated as a serious event when dragged out to twenty minutes of repeating the same few sentences.
Yep. It's False Imprisonment, IMO. It takes the same amount of time to process a Drug Dealer who has been charged and these people are mainly innocent - including that Woman. Disgusting and incompetent.
@@Nick-gu2xb I’m not a smoker, but it all clicked when she said at 18:31 that she just wanted to get out of there and have a cigarette. Ah, bingo! Then her increasingly unhinged behaviour began to make a whole lot more sense. I sure wouldn’t want to be anywhere near her if she ever decided to stop smoking, though.😱
The customs people showed no sympathy or respect for her understandable agitation, and were all a bit complacent - it is not they who are already exhausted after a long flight home. I would hate to be detained for nothing in my own country!
In most countries she'd have been pulled off to behind a curtain and had the indignity of having her cavities inspected by a gloved finger. She just experienced an electronic scan.
@@rossmacintosh5652 Oh for sure. Yeah could have been worst but I'd almost prefer the cavity search to waiting at a hospital for 12 hours. Especially after just getting off a plane.
@@RobertWest-i8p More likely just a psychotic who should only be allowed to travel whilst suitably restrained and under care. Either that or she was running interference to draw officers away from checking for the real smuggler.
My kids visited Australia and brought back a didgeridoo and a boomerang to South Africa. When they went back to live in Australia they couldn’t take their souvenirs back into Australia. Understandably the items could have been invaded by ‘beasties’ while they were in south Africa. I’m happy they now decorate my home
Not sure of your information there. Usually wooden items (not growth viable) can be imported but after declaring them you will be given the option (at your expense) of having them radiated/treated to make sure no live organisms are hitching a ride.
Quite amusing that two countries that would claim to be beacons of freedom, are renowned for having the most 'difficult' customs officers, US and Australia. I always wondered why the Aussies are so scared of importing alien stuff, the place is full of aliens.
An innocent person being detained by airport security for three hours would test the patience of anyone. Yes, drug interdiction is important but three hours of harassment followed up by an internal scan is insult to injury.
Couple of thoughts regarding the disruptive woman. First, raging like that never helps your cause. Second, we are only seeing a small portion of the overall interaction. She claimed to have been detained for 3 hours. Perhaps some of her reaction was justified? Lastly, did you catch her saying that she just wanted to go and have a cigarette? After a long flight from Argentina to Australia…and then several hours in customs…her agitation was elevated from nicotine deprivation. So much more to her story than was represented in this video.
Yes, that lady clearly was having a withdrawal reaction and needed a smoke. If they'd let her do that, she would've calmed down. The whole situation was absolutely ridiculous, and I can't believe they detained her and examined her for absolutely nothing.
@@larsnystrom6698 We did not see the first hour. She might, just might, have been calm and waiting for the officers to so their job. And waiting. And waiting.
@@cissiepierce664 ok I will detain you for 3 hours when you’re tired, hungry and thirsty, nothing justifies a hostile reaction right? Wannabe good guy on the internet.
If your grandmother is completely innocent and was held for hours at the airport for a nonsense investigation. Dont you think she is allowed to irritated? It shouldn't take that long. They are just Fking with her because they can. I guaranteed yiu an investigation would totally get this people fired.
I didn't see the lady during the first or second hour of her detainment but I've gotta say, after two or three hours of trying to prove I hadn't done anything, I'd be pretty salty too. They went through her things and found nothing. They went through the suitcase and all they found was that she had been seriously overcharged for her bag. They did an invasive body search; still nothing. And y'all are saying that SHE was the problem? She should have spoken to an attorney.
I always overdress going into the USA: float through though age helps as well. meanwhile, they're detaining and inspecting everyone before and after me!!!
Hold up these customs officers for 3 hours and just all things and hope something sticks up. This was sick behaviour from public servants. We are becoming like US. Kudos.
17:20 - Detained for an internal search - while the lady obviously misbehaved - the internal search is nothing more than retaliation. "the test was negative" - no kidding. Australian justice uses retaliation tactics.
Customs playing a power game with this Lady just because they can. I know being upset does not help but please 3 hours for checking a bag just because they can?
Thank you for these videos that can help explain how criminals can deceive authorities. An increasingly difficult occupation, fraught with insults. All power to those who spend everyday protecting us
Poor woman. She knows her bag and she knows what’s inside her bag. Holding her for 3 hours was unfair. And they found nothing, body searched, hospitalisation, etc, all negative. They should give her a compensation for delayed and false accusation. The only reason was she had visited Brazil or Argentina.
She should sue them. Anyone would be angry! She was patient for almost three hours. They were dragging it out. They were just guessing they didn't have anything concrete enough for all that nonsense. Guess what... they ended up being Wrong!!😮
"Grumpy Clarinda Gives Michael Major Attitude. Michael Has His Mates Give Her The Thorough Body Cavity Search Treatment." Another amusing episode from the Australian Civil Service humor series...
The older lady has a valid point. THREE HOURS searching her bags and then detain her after finding nothing for getting upset. I would be upset as well!!
Maybe if she had her bags a little bit more organized, and her attitude adjusted. They're just doing their job and the way she's acting it looks like she definitely was hiding something
She was on a transpacific flight so that is a 14 hours flight and probably she took a connector to get to Buenos Aires which could be another 5-6 hours. So she might have been nicotine-less for 20 hours. However, she should have gotten some nicotine gum.
The 2 main issues are … Entitled Border authorities begin treating everyone as a drug suspect at the airport…when they forget that at the end of the day that only applies to a sml percentage of people ..then 2nd “dignity for the travelling public” who do ..do the right thing is being forgotten and instead everyone is being treated as guilty at the airport and proved innocent at the airport as a last resort is just paranoia. It’s very unfair on all people in the first place. They need to treat people as innocent at the airport first until they are proven guilty right? Second they need to have some intelligence on the fact that most people do the right thing so paranoia and this unfair treatment and harassment of people should be addressed. And why do I think that this comment will be deleted hmmm😅
Recently, I went to Greece through England. At the London Airport, I was detained because of the toiletries in my luggage, and the guy there screamed , " These are liquids!" I say, " Women carry toiletries!" Then he threatens to confiscate my moisturizer. They ended up taking my travel size hairspray ! So since when can you not pack your essentials in your suitcase? You can't travel with them in an extra bag, so where now are you supposed to pack them? As a result of British Airlines security, I missed my connecting flight and had to wait 7 hrs. For the next flight. The way Security is wasting time with so many people, is it any wonder that the drugs and terrorists just walk on through. It's a joke! Shame on you, British Airways!
That internal examination was retaliatory. I don't know what the laws are in Australia, but if in the US I would have sued them for the unwarranted, invasive and retaliatory search which was clearly unjustified when the search of the bag revealed nothing. This is why I don't fly anymore.
Flew into Sydney a few years back. That same customs room even. Walked out the other end after the official asked about four questions and bid me a cheerful "G'day!"
Tired after a long flight. Usually, a previous night with little sleep, the stress of a cab ride to the Airport, going through the motions before boarding, a crowded airplane, etc. On top of that, 3 hours at Coustoms . Although understanding the passenger's frustration and agitation, her behaviour is not helping her. Since nothing was found in the suutcase, every single item is going be verified. In sum, the suit case was the issue. Now they are emphasizing other things. She was even taken to a Hospital , in order to be submited to a TAC . And She was totally cleanl Travelling by air became an agravation after 9/11. In orde to minimize problems and facilitate procedures, one should travel as light as possible.
I have a new appreciation for how these officers are treated by the public (over and above the important job they do!)! When did it become acceptable to treat others like this? Effing and blinding and having little tantrums?? Just COOPERATE and let them do their jobs!!!
I travel overseas for work. My bags get searched often, somtines it’s random pulled out of line. Complying makes the process move along, being an adult makes it relatively pleasant.
After having been intimidated by a particularly nasty individual, my son who is in security told me that they target older women - especially white haired women - to scare others on a flight who may be carrying something illegal. He claims that they watch the reactions of other passengers. I’ve not flown since, nor will I ever risk that humiliation again.
Staight forward with your insights Officer Rita. Dont let any of them with lame excuses think because you're a female you can't place them in cuffs. Kudos for Officer Rita and the entire force.
I've had bags searched occasionally because something totally innocent looked odd on the x-ray. Yes, ma'am--go right ahead and search that. No problem. You definitely get through faster if you don't give them a hard time.
How do you feel about the way officers dealt with the aggressive traveller?
I think it was pathetic and pure harassment of the poor traveller
@@BorderSecurityOfficial She should have been arrested for unruly behaviour
I think they were too polite. If they had handcuffed her she would have calmed down real quick
They were both clumsy and incompetent and have clearly not had any training in how to de-escalate a situation to prevent it from turning toxic. After subjecting the woman to a lengthy search, interrogation and invasive body scan, I assume the team leader came and apologised to her for the inconvenience and embarrassment they had caused her? Her increasing rage was totally understandable and justified. It looked like a return to the bad old days when we all felt like criminals under suspicion when coming through the arrivals hall.
They showed far better tolerance than I would have to this thing called a lady. They were doing their job, and anyone that doesn't understand what that is needs a big educational lesson to help protect our country. It isn't OK until it's verified as OK. Their reaction to this KAREN's vitriol is understandable and it wasn't Border Force that escalated the situation.
I found that life goes much more smoothly when I talk to people respectfully and politely.
Usually, not always.
It’d be interesting to see you get detained for three hours several times a day for the rest of your life in the police state you’re genuflecting.
@@cjmerobot1204 I guess the video was deceiving. I didn't realize this was happening to her several times a day for the rest of her life.
It probably wouldn't have taken so long if she had been more pleasant.
That should not apply at customs. We don't have to talk respectfully or politely when we feel something is unjust. This is Australia.
@@MissMarinaCapriI think in US, the Customs and police treat the people rough, unless he's a person of high position.
Had a mate in Aus customs, he said “the ruder they are the slower we go”
Thats professional behaviour.
Not only happens with Aus Customs. Coppers do the same, the more they pack on a turn the longer and more thorough the search.
thats good
I wonder what happened to the drilling practice...? We don't see it much any more @@alexiskobalt7450
@alexiskobalt7450 you have done the Border Patrol and Customs courses then have you?
As a person working in retail for many years, when encountering some one suspicious. Hostile, agitated behaviour is a huge red flag.
The agitated woman spilled the beans towards the end and they totally missed it - "I want to get out of here have a cigarette and move on".
No wonder she was irritable.
Exactly. She was having nicotine DTs.
I was just about to write the same thing. She was testy and disagreeable because she had been deprived of her nicotine for hours on the plane and was now having to wait even longer. How dare they do that to her!
Its been thirty years cold turkey but I still remember that 'gotta have a cigarette NOW' feeling.
what beans? she wasn't guilty of hiding anything!
@@dianer5300 We don't know that. We only know they didn't find anything in the time they wanted to devote to the search. Big difference.
I'm amused by these people who go off on customs and quarantine. Do they really think having a screaming fit is going to get the officers to give up?
So you think they are thinking?
It works with everyone else in their lives…
It works with everyone else in their lives…
😂😂😂
She has a reason to be upset. She was held for over 2hrs. They got no positive hit and still sent her for an internal search to be spiteful, because she was getting loud with them.
3 hours waiting, I wouldn't be happy either. I wouldn't have a screaming match, but it would be super frustrating.
several countries for some strange reason is ALSO a flag, but she probably started with jet lag, no cigarettes, and now this.
@@DwightStJohn-t7y Being crabby doesn't a drug dealer make.
Pure fiction, check out the quality or in this case the lack of in the uniforms being worn. Shameless cheap programming that should fool no one.
I doubt she waited 3 hours.
Was it really 3 hours though? Karens have a special time bending ability where a 5-minute wait becomes half an hour so easily. Also, her 300 Argentinian pesos which her suit case cost were 150 Australian dollars according to her, where a currency converter tells me that 300 Argentinian pesos are actually about 0,50 Australian dollars. That suit case was a bargain, even if it was kind of falling apart on the inside.
Getting upset doesn’t really help with anything.
However being held at the airport for 3 hours and then having to get an internal body search sounds like a nightmare if you’re just traveling and not doing anything illegal.
It's a scanning procedure, not a physical cavity search.
@@sushimamba4281
So?
I think we can agree that she was really upset and not a very agreeable passenger, but how would you feel?
I wouldn’t be thrilled either:
To be held for hours after spending a day traveling, being accused of committing a crime, when you’re exhausted and just want to go home.
The internal search is going to add a lot more time, regardless of it “just being a scan”.
@@sushimamba4281 Get off your knees, mate. Her health was potentially damaged and her day wasted. She was arrested then physically abused. I'm a retired Detective who has organsed these scans. There was no reason for it. You're probably another Woman hater.
Her attitude only makes it worse..I was checked thoroughly at Heathrow by French customs for suspicious items..I had to laugh because I had Christmas fruit tarts with icing sugar spilled and money boxes from Windsor castle looked like bombs. The day Saddam Hussain was caught..I totally understood the reaction..
@@shirleyjenkins11 this is true.
I have been pulled at Heathrow for special screening as well, from the waiting area at the gate, alongside with a few other people.
They took our passports away, which was the scariest thing to me.
And led us into a secluded waiting room, where we were left for quite some time.
Once they returned, they separated us, we had to unpack our whole hand luggage, got swiped for drugs or explosives I guess and got questioned petty firmly.
We also got patted down again.
It was extremely uncomfortable because the TSA or security doing this were extremely rude and were treating us like we did something wrong.
Everybody was very cooperative, but that didn’t change the behavior of the people in charge.
This all took a very long time and we almost missed our flights.
By the time they returned our passports and escorted us onto the plane, everybody on board was already seated and gave us the stink eye, because we had delayed the plane.
I suffer from strong anxiety anyway, but traveling always takes me to my limits.
My husband and I live in the US and my family lives in Europe, so I have to travel in order to see them.
This really worsened my issues with traveling, because I know that even though I do nothing wrong and cooperate fully, there is always a chance to get into scary situations like this.
Thankfully it’s not always like this.
Your Border Security Officers must be angels in disguise!
So patient and diplomatic despite all the screaming, swearing and tantrums. Thumbs up to your officers.
100percent
Totally agree!!
The longer Carrie was detained, the more withdrawal symptoms showed, imo. I would have cuffed & arrested her. She's way out of line, entitled & has no respect for anyone 😒
Yelling and tantrum throwing only makes it worse, makes it take longer. Even a child knows that.
Yeah but karens don't
So you are saying that if you are carrying you should be nice?
Pity these people never learned that as a child. And it shows.
It's their way of trying to maintain control, futile as it is. She is probably a very controlling personality a bit narcissistic even.
She could have a medical condition and not know it. Low B12 causes irritability. I'm familiar with it from my experience with pernicious anemia. The irritability is extreme and irrational.
I can totally see how a cheap suitcase might be repaired and sold as new in somewhere like Argentina. Little do they know the problem this would cause.
I would never, ever buy a bag at a thrift shop or other used bag. I’m a seasoned international traveller.
@@amieinnovascotia3237I’ve bought three thrift shop bags, which were in like-new condition and which I cleaned thoroughly and have used for international travel. Great bags for
@@amieinnovascotia3237 - What makes you think it was at a thrift shop or sold as a used bag? It was likely sold as new in a regular shop.
@@Beeti1 : I didn’t say I think she bought it at thrift store. I said I never would buy one in those places and then take it through an international border.
It is absurd that customs took three hours to clear one average size bag.
The girl talking to the blonde, needs to get promoted for her relaxation.
Her voice is so nice and calm
tSA in usa id horrible tough rude and misogyenist with women and. Buddhist nuns. Which I am
💯
Tired people USUALLY react aggresively when delayed from resting, especially from being cramped up in the modern Flying Sardine Cans they call commercial passenger planes for HOURS on end(and no, they dont like you getting up to strech your legs as the AISLEWAYS are way to skinny) 3 hours for baggage inspection is WAY to much.
@@Streamer687 your comment is probably the most intelligent one listed😊
Many years ago, mom was the observer of the x-ray screen at an airport. In a suitcase she saw some electronics surrounded my some coiled material. The guy said he'd open it. He was immediately surrounded by security. Turns out he was an exotic dancer. The suitcase contained his boa snake and a heater.
Wow
That sounds pretty cruel
@@squidleyskidley Cruel in what way?
haha
She was a professional and showed paperwork that she was "Boaed Certified".
I traveled a lot in my teens and early 20s, and I remember coming back from Brazil and going through customs. I turned around and saw an agent running at me with a huge smile on his face. He was so sure he had a drug smuggler and made me empty everything in my backpack. He couldn't believe a kid was traveling that far alone. The smile on his face went away when he found nothing. I was so dumb then, I knew nothing about drugs!
Good thing you made it through ok. Hopefully less than 3 hours.
If I were the customs person dealing with the first lady, I would have made the search verry, verrrrrry thorough😉
@@judyfrancis4515creep.
@@judyfrancis4515 “I’m also a petty, passive-aggressive tyrant” isn’t the flex you think it is. Flights to Australia can take 20+ hours. Holding her for nothing but their hurt little feefees is outrageous.
@SuperStella1111 as someone who routinely takes 12 hour flights: chill.
That lady was extremely rude and kept making herself seem more and more suspicious.
She could've had the decency to at least be respectful.
Also basically saying you would act the same if made to wait 3 hours is not a big flex either.
Anyone else really wanted her to have something 😂
By the end, I was really praying they would’ve found something… After everything.
Seems the agent should have drilled into that suspicious resin panel he found in the suitcase & tested the dust. At the very least he could have done the same surface test the other agent did with the second book. Instead the agent seemed to just do a visual inspection.
Man if I was the customs agent I’d just some drugs in her bag and call the cops
They way she snapped that explanation leaflet out of the Customs Agent’s hand! I’d have pulled her up and said “Don’t you dare do that”. The Agent was just doing her job and trying to ensure the woman understood the full implications as to what she was agreeing to.
No
I really appreciate Customs Officer Rita : )) such a decent human being!
Poor Clarinda, calls Michael for backup 3 times and each time he ends up scurrying away after trying to deal with that "lady".
She is no lady, a lady would not behave as such.
He's a wuss. Don't let aggressive people walk over you.
After he antagonized her!
useless senior
@@The_Original_forresttrump That'd fix it! Also they don't seem to have this sort of problem at Afghani Airports now! 😱🙄
I usually find very nice bags near the recycling bin and even though i am always tempted to bring it home i always tell myself "Forget it. God knows what the heck that still can have inside "
There is a saying do not take or touch something that is not yours. Even the bag is given to us, it should be examined and the motive of such gift should be think of.
Suitcases are prime spots for bedbugs, never take a used suitcase. Even the best hotels get bedbugs, and people pick them up while travelling.
Bedbugs make me look away from anything that is used. They can live in crevices for 1+ year without food.
@@herman8210Hotel Bangkok
Good point.
The more aggravated you are, the more you are suspicious🤔😂
But shes one of you. Shes Australia😅😂
exactly, people put on a show of anger when they have something to hide..
@@abcdjkx Well, in this case she hid nothing. Not even her emotions.
And the more time people take checking things out because it's suspicious behavior
What reactions are suspicious?
If she was innocent then her anger and frustration is understandable.
She was innocent
It's not about her being frustrated and angry; it's about her acting out in anger.
Hmm some people might posit that being met. By hostility. As an indicator of of their hunch being correct
Everyone else has a job to do. And all u do is think of yourself maybe you oughta stay home if interaction with people troubles you so much.
Airport can be boring but u could find a bench and. Stretch your legs. And relax
If u want to be treated like a grown up I think it's not too much to ask to behave accordingly
The lady said she'd been waiting for 2 to 3 hours. Yes, she should be passed. I would be too.
If there's something, show it, if there's nothing, why keep digging and digging hoping to find something that's not there. People who point fingers at her, should listen carefully. Up to 3 hours waiting is a disgrace!
That first lady just put herself through so much unnecessary stress...crazy😝
Wasn't her, she was complinet, the staff kept on upping the ante.
@@BoingMediaGroupbecause of her attitude & behavior she escalated her own detainment
@@cavgrey8 Their job is to find contraband and things that are illegal and restricted. Personalities are not something they should be policing.
@@BoingMediaGroup she started shouting at them from the very start, making their work THAT MUCH HARDER. Being compliant means speaking as well as listening, not only speaking. She was barely listening and mostly ranting and raving. I'm just impressed neither of the officers started having a yelling match with her.
@@antoinettejulianayzelman6361 I am 100% in agreement. But are they their to check luggage or check attitude?
Excuse me, but I'm a bit confused. The woman who was detained for several hours and appeared to be quite frustrated was actually innocent? Her emotional reaction may have given the impression of guilt and contributed to the extended detainment, but I'm curious as to why it took so long to determine that there was no issue.
I think she was righfully frustrated after being detained for three hours and forced to accept an internal search of her body - for nothing.
@@MichaelAndersson-aaaaa her tantrum was probably the reason for a search. She was unreasonable, rude and very defensive. They were polite.
probably was a decoy.
@@MWish999 the video didn't show the first two hours she had to wait through. You try a couple of hours and see if you still have your cool.
She probably did need her cigarettes. Likely tired from travel, could be hungry.
And yes frustrated because she apparently was held up when she knew she had no drugs.
I saw this women in another RUclips trying to get from Canada into the United States. She was as rude then as she was now. The custom officers refused admission and sent her back to Canada.
Oh good lord, why did WE let her in?! I know, first hand, that we have some pretty grumpy border agents in Toronto. Too bad she didn't meet them.
it couldn't have been the same person, i think you're imagining that... maybe just an archetype.
@@foff-666 - Perhaps you have an identical twin , same facial features, same hair, identical voice, and God forbid . . . the same personality.
@@gloriawatson the chances are so low that if what you say is true, would indicate she is an actor for the series and not a genuine traveller
@@foff-666 - Good point.
She calls them rude. She has cursed at them, and been very aggressively unreasonable.
It's her mouth and lovely attitude towards the officers that took her to the hospital for internal search, not the suspicion.
If she is a biologist, she should know that taking seed out and bringing it back in is a no no.
Why did she have no money?
of course she knew
B b but she has attractiveness privilege.
She could also argue that no holed seed can germinate.
@@micixduda they explained that was no guarantee.
Michael, you didn't do enough to calm down the out of control woman. You walked away and left a regular staffer to deal with the harassment. That is not a good manager. He should have stayed there until the situation was solved. Letting this smoker go have a supervised smoke would have gone a long way to have de-escalated the problem.
HER ADDICTION IS NOT THEIR PROBLEM
@@darrellandsondraholden9457 THEIR PETTY. TURANNY ISN’T HERS
I highly agree with Kimberly. This ladies addiction IS NOW this poor staffer’s problem. Michael could do better.
@@darrellandsondraholden9457 - In this case, it obviously is their problem. Part of their job is to de-escalate.
Anyone who's watched a few of these episodes knows that Michael's not the sharpest knife in the drawer.
That first lady was really confused about the currency. If she paid 300 Argentinian pesos for it, She paid less than one Australian dollar.😂
That's why the bag was repaired internally. Factory second.
Commendable effort from the lady trying to explain to her that she has to go to the hospital for the search. Promote this girl. You have to have a heart of steel dealing with passengers like this. Oh my! It that's me I'd surely lose it.
We X-ray now. No need to go to hospital
These Aussie officers are the nicest in the world! No way do they deserve how this woman speaks to them.
Just because they knew they were being recorded. They are spiteful little people
Yes, yelling and screaming and insulting and demanding at customs and immigration will really help your case.
Speeds things up to
Nicotine withdrawal. People who smoke a lot?? Just try to ask them to tone it down and see what happens. THIS is what happens.
The behavior you cite is apparent after being there for 3 hours which is when this video begins.
Do you think it helped not to? This was after 3 hours of being held for nothing. Everybody has a breaking point. Her frustration was completely understandable. Most people hating on her here in the comments, have acted worse for less, but in situations that they themselves feel are justified, because it happened to them.
Your best advice is TO KEEP YOUR MOUTH SHUT and cooperate.
And pack lite
Australian sheeple are in the house.
Answer questions honestly and don't volunteer anything else!
Always bend over for the government over reach . No dinner , no drinks . Just obey
Obey...obey...shut up and obey.
I was physically searched at airport. I was very upset. I am 75 use a walker and suffer from several health issues. I was humiliated and embarrassed. They claimed my hands and shoes showed traces of bomb making chemicals. They never apologized. Eventually they had to let me go. 😢
The lady rose my blood pressure just watching her as a child having a tantrum. She drew so much attention to herself. If only she was compliant and worked cordially in a calm matter, the time spent there would of been quick and less invasive. I understand 3 hours is a long time, but I would never accept a brand new band taped up like that. I don't think it was brand new, as she couldn't find the receipt. Yelling and cursing the officer is unacceptable, why didn't she get fined, is beyond me!!!
The reality is that this screening is for the general traveling public. There is another part of an airport where travelers are not subject to this type of scrutiny.
gave me anxiety just watching her too...
@@levidaisyyoung220 oh purleeeeeees, not another one who gets anxiety.!!!!!
She was compliment, for 3 hours. Then, enough was enough. I would sue.
and after they took it apart, and used the ion scanner they found NOTHING. They were wasting her time and they knew it.
Welcome to Australia. Where you can be subjected to this type of treatment with no evidence of wrong doing. Same place you were arrested for walking outside during covid. Wake up call to every country that allows their government to take away people's rights.
Very impressed actually. Excellent systems and drug testing equipment and polite staff. Tough job dealing with the public, especially when tired.
Wouldn’t it be nice to be able to trust everyone? Not possible nowadays. They are doing their job and don’t need to be abused by this lady!
That lady's face is so immobilized, like a ventriloquist doll, only her jaw moves 😱. Scary!
prob botox
@@UNIXSOLJASysadminSyndicate yeah, I was thinking the same. Lots of botox.
Probably paralyzed with botox. She should have been arrested for disorderly conduct, or at least taken away for a time out.
respect women and elderly ok...
Wow that first elderly Karen called the immigration officer, “beach”. 😮
Kerry has the right to be upset I mean they have been searching her bags for three freaking hours.
She has a right to be upset, but has no right to speak to them like that.
13:25 - I love that the one claiming to be a biologist has to have it explained to her how seeds work.
I have a life's rule, when I go to a restaurant I never argue or shout at the waiters or cooks for obvious reasons, and I never argue or insult customs officers when entertaining or leaving a country at the customs check. When their shift is over, they go home and another shift starts, and you're still arguing, but with the new shift officers.
I've seen a very rude passenger arguing and making a scene at the immigration counter at an Asian airport. He was told to step aside while the counter served the visitor behind him. He was standing aside and making a ruckus and ignored by the immigration staff. After about 20 minutes he was begging and apologising saying he's going to miss his flight. It wasn't a case of language difference, it was about respecting authority when in a foreign country.
She has no idea how guilty these histrionics make her look.
Obey and be happy
Lets show up with a suspicious bag and then kick off the conversation with "I'm not a drug dealer", that's the best way to get through customs quickly.
Oh yeah.
She should be compensated for the damage.
@@bogglerfulif she had not behaved in that manner she would have been processed and gone. She brought it on herself
I totally understand the frustration of a passenger when she/he has done nothing wrong. Been there, done that.
But so many are smuggling I'd rather them be thorough and have to wait then let drugs thru by bring lax.
@@shirleycummings9259smuggling on a small level. They cannot control the large smugglers so,they attack individuals
I'am an Australian!!!
Ok, then behave like them, friendly ,kind and understanding. 😊
*I am
Which Australians could you possibly be talking about?
Australiens are not all so nice and polite etc etc. When I visited the Zoo in Sydney, there was a young women working there who was so rude, I have never heared anything like that before. Also other people reacted, and an elderer gentleman stepped up for me. I am still thankful to that man.
You forgot COMPLIANT with oppressive government officials.
I have been to Australia three times, and spent most of my time in Melbourne. I found Australians in that city, anyway, to be lightning quick to take offence, and vocally very rude. Coming from Canada, it was a shock to me.
After 3 hours, poor Kerry was completely innocent -
P1ssed off but INNOCENT
OR THEY JUST DIDN'T FIND IT
@darrellandsondraholden9457 After rippng through the lining of the case, they'd have also had a sniffer dog round it... they searched the contents of the case... they then searched the cavity of the lady...
Which bit did they possibly miss to search?
Where else is it possible to hide drugs?
She could have swolled some.. however, this doesn't solve the weight of the case?
The bars (cage) of the case could have been filled. However, they noramlly drill the poles if a dog alerts.
So, with all that being said.. where are the 'hidden' drugs?
@@kellygreen-z9n
Which bit did they possibly miss to search?
The cranial cavity because it was empty.
@@VaughanMcCueAre you from Australia? This video makes all australians look bad
@@susannebrunberg4174
You can't blame Australians. It is unimaginable what happened to their brains after they spent their entire lives upside down.
That is why they talk funny and sound like they suffer from permanent nasal congestion.
The brain damage probably explains why Australians are so gullible if they think a five-minute story of a couple of new arrivals should be treated as a serious event when dragged out to twenty minutes of repeating the same few sentences.
I guess sending rude travellers for an internal examination is the border guard’s way of getting even😂
Guess who PAID for that scan and the connected costs, it wasnt the lady
The scan discovered an empty cranial cavity.
It’s not funny. It’s disgusting. They deliberately riled her up.
@@VaughanMcCue - Thanks for telling us about your latest scan.
@@Beeti1
OMG- you too? That explains why we are both on this page. Normal people would not bother with low-grade entertainment like this.
It is absurd that customs took three hours to clear one average size bag.
No doubt their search magically takes longer if they don't like the person
Yep. It's False Imprisonment, IMO. It takes the same amount of time to process a Drug Dealer who has been charged and these people are mainly innocent - including that Woman. Disgusting and incompetent.
@@anniedarkhorse6791m
I know! I couldn’t figure out what the hang up was. Ridiculously inefficient for just one traveler.
You see 3 hours occupation, to miss the real dealers... 😂😢
Looking at the crt monitor , I can confirm this video recording is at least 15 years old!
Thanks.
As an ex-smoker I can tell you that if they'd let her have a smoke she would have super nice.
💯
@@Nick-gu2xb I’m not a smoker, but it all clicked when she said at 18:31 that she just wanted to get out of there and have a cigarette. Ah, bingo! Then her increasingly unhinged behaviour began to make a whole lot more sense. I sure wouldn’t want to be anywhere near her if she ever decided to stop smoking, though.😱
She keeps looking around for a reaction from other passengers, make it take twice as long now for her shouting.
Tactics probably others with drugs just a thought as not all do get to have bags checked. The innocent Animals.
3 hours? Wow, that would make anyone furious!
Big deal, let her through; very poor judgment on the inspectors' part.
The customs people showed no sympathy or respect for her understandable agitation, and were all a bit complacent - it is not they who are already exhausted after a long flight home. I would hate to be detained for nothing in my own country!
The lady got a full body scan just because of her mouth. lol They knew she was fine at that point.
In most countries she'd have been pulled off to behind a curtain and had the indignity of having her cavities inspected by a gloved finger. She just experienced an electronic scan.
@@rossmacintosh5652 Oh for sure. Yeah could have been worst but I'd almost prefer the cavity search to waiting at a hospital for 12 hours. Especially after just getting off a plane.
I was sure she had something concealed.
@@RobertWest-i8p probably not the best reader then. You get better certain jobs and stuff.
@@RobertWest-i8p More likely just a psychotic who should only be allowed to travel whilst suitably restrained and under care. Either that or she was running interference to draw officers away from checking for the real smuggler.
I can understand that woman’s frustration. I can’t say I wouldn’t get upset too in that situation.
Troll
My kids visited Australia and brought back a didgeridoo and a boomerang to South Africa. When they went back to live in Australia they couldn’t take their souvenirs back into Australia. Understandably the items could have been invaded by ‘beasties’ while they were in south Africa. I’m happy they now decorate my home
Not sure of your information there. Usually wooden items (not growth viable) can be imported but after declaring them you will be given the option (at your expense) of having them radiated/treated to make sure no live organisms are hitching a ride.
@@theoztreecrasher2647 please don’t tell my kids they might their goodies back.
Quite amusing that two countries that would claim to be beacons of freedom, are renowned for having the most 'difficult' customs officers, US and Australia. I always wondered why the Aussies are so scared of importing alien stuff, the place is full of aliens.
An innocent person being detained by airport security for three hours would test the patience of anyone. Yes, drug interdiction is important but three hours of harassment followed up by an internal scan is insult to injury.
Couple of thoughts regarding the disruptive woman.
First, raging like that never helps your cause.
Second, we are only seeing a small portion of the overall interaction. She claimed to have been detained for 3 hours. Perhaps some of her reaction was justified?
Lastly, did you catch her saying that she just wanted to go and have a cigarette? After a long flight from Argentina to Australia…and then several hours in customs…her agitation was elevated from nicotine deprivation.
So much more to her story than was represented in this video.
The reason for her still being there might, just might, be her behavior.
Yes, that lady clearly was having a withdrawal reaction and needed a smoke. If they'd let her do that, she would've calmed down. The whole situation was absolutely ridiculous, and I can't believe they detained her and examined her for absolutely nothing.
None of which excuse her behavior toward these custom officers!
@@larsnystrom6698 We did not see the first hour. She might, just might, have been calm and waiting for the officers to so their job. And waiting. And waiting.
@@cissiepierce664 ok I will detain you for 3 hours when you’re tired, hungry and thirsty, nothing justifies a hostile reaction right?
Wannabe good guy on the internet.
Try that in Europe. She's be arrested for the insults to the staff.
This woman should have been put in a private room with an officer to get her out of public view, then locked up for not cooperating.
in Germany you are not even arrested for aggravated assault! haha
And you think giving that much power to hostile dim-witted government employees is a good thing?
I don’t blame the one lady for being somewhat upset. It took them way to long.
Nah. It was only 5 minutes, but the technician forgot that the film was looped. It is still running.
Fascinating! I never knew that this is what the staff have to endure. God bless them!
If your grandmother is completely innocent and was held for hours at the airport for a nonsense investigation. Dont you think she is allowed to irritated?
It shouldn't take that long. They are just Fking with her because they can.
I guaranteed yiu an investigation would totally get this people fired.
She deserves the Cross of Valour for not erasing the customs bots.
These people are trying to protect Australians and their environment.
We should appreciate what they’re doing!!!
"protect Australians" 😂🤣🤣🤣🤣
I didn't see the lady during the first or second hour of her detainment but I've gotta say, after two or three hours of trying to prove I hadn't done anything, I'd be pretty salty too. They went through her things and found nothing. They went through the suitcase and all they found was that she had been seriously overcharged for her bag. They did an invasive body search; still nothing. And y'all are saying that SHE was the problem? She should have spoken to an attorney.
I always overdress going into the USA: float through though age helps as well. meanwhile, they're detaining and inspecting everyone before and after me!!!
Hold up these customs officers for 3 hours and just all things and hope something sticks up. This was sick behaviour from public servants. We are becoming like US. Kudos.
17:20 - Detained for an internal search - while the lady obviously misbehaved - the internal search is nothing more than retaliation. "the test was negative" - no kidding. Australian justice uses retaliation tactics.
And they wasted tax payer's money just for retaliation at that point it was highly unlikely they would find something positive
Customs playing a power game with this Lady just because they can. I know being upset does not help but please 3 hours for checking a bag just because they can?
I mean, she was incredibly rude and wanted a cig, but in the end they found nothing on or in her, or in her bags....I'm not surprised she was upset.
Poor lady- she was innocent and was subjected to all that.
Kerry is a delight. So happy her face wasn't censored😂
I am thinking that we need psychiatric services at the Airport and not in courts or the watchhouse...
So her bag was suspicious because it was "heavy," so that justifies a body cavity check? Ridiculous
It also had several areas that were abnormal on x-ray.
@@deannajarrett382 abnormal is a broad term
@@deannajarrett382 but there's was nothing there, they even admit to testing for drugs and coming up with naught, so... So what?
Abnormalities in the suitcase? What does that even mean? Have they seen this exact type of bag before? Before going home I would go see a lawyer
Thanks for saying!
Thank you for these videos that can help explain how criminals can deceive authorities.
An increasingly difficult occupation, fraught with insults. All power to those who spend everyday protecting us
Imagine if people could just do what they want as long as they're not hurting anyone else.
Poor woman. She knows her bag and she knows what’s inside her bag. Holding her for 3 hours was unfair. And they found nothing, body searched, hospitalisation, etc, all negative. They should give her a compensation for delayed and false accusation. The only reason was she had visited Brazil or Argentina.
She should sue them. Anyone would be angry! She was patient for almost three hours. They were dragging it out. They were just guessing they didn't have anything concrete enough for all that nonsense. Guess what... they ended up being Wrong!!😮
"Do i look like a drug dealer to you?"
"Do you know what a drug dealer looks like?"
😂😂😂
Gotta love her
Kerry ought to get compensated for harassment.
I agree. I'm surprised they didn't demand the drug dog sniff her.
She needed a smoke. I don't think the worker realized what a hold nicotine has on a smoker. She even said she wanted to smoke.
I would need a double margarita - large.
"Grumpy Clarinda Gives Michael Major Attitude. Michael Has His Mates Give Her The Thorough Body Cavity Search Treatment." Another amusing episode from the Australian Civil Service humor series...
Wow! In the US the crazy yelling woman would be hauled off in a nano second !
SS there
And that shows you how not to handle these situations. Insecure Americans always starting a war over nothing
And her bag would be completely torn apart
Like you?🤡
The US also has the highest incarceration rates in the world, which strangely has zero effect on its crime rate.
I used to travel to another continent to see my family with just a backpack and a purse, and would wear my sister's clothes and shoes during my stay..
The older lady has a valid point. THREE HOURS searching her bags and then detain her after finding nothing for getting upset. I would be upset as well!!
It washer attitude that made them suspect her! These people are doing their job!
Maybe if she had her bags a little bit more organized, and her attitude adjusted. They're just doing their job and the way she's acting it looks like she definitely was hiding something
@@heavenlycrystalsandcandles3609the fact is she was clean
I'm STUNNED that Carry is single. You've got to be kidding me! That sweet thing? What a surprise.
I understand she was being aggressive and rude but JEEZ!
If you comply, you can leave sooner. If you’re mot guilty, why worry?
ALL OF THIS BECAUSE SHE WANTS A CIGARETTE?
If you've ever tried to get a smoker to stop smoking they are irritable and if they can't smoke or vape they lash out and are just miserable.
I ate three of my kids and the dog because I was out of coffee. Recaffeination may require an ambulance and police escort.
She was on a transpacific flight so that is a 14 hours flight and probably she took a connector to get to Buenos Aires which could be another 5-6 hours. So she might have been nicotine-less for 20 hours.
However, she should have gotten some nicotine gum.
After this program exploited her, I would have liked to see the officers apologizing to her on camera for inconveniencing and delaying her.
The 2 main issues are …
Entitled Border authorities begin treating everyone as a drug suspect at the airport…when they forget that at the end of the day that only applies to a sml percentage of people
..then 2nd “dignity for the travelling public” who do ..do the right thing is being forgotten and instead everyone is being treated as guilty at the airport and proved innocent at the airport as a last resort is just paranoia.
It’s very unfair on all people in the first place.
They need to treat people as innocent at the airport first until they are proven guilty right?
Second they need to have some intelligence on the fact that most people do the right thing so paranoia and this unfair treatment and harassment of people should be addressed. And why do I think that this comment will be deleted hmmm😅
Recently, I went to Greece through England. At the London Airport, I was detained because of the toiletries in my luggage, and the guy there screamed , " These are liquids!" I say, " Women carry toiletries!" Then he threatens to confiscate my moisturizer. They ended up taking my travel size hairspray ! So since when can you not pack your essentials in your suitcase? You can't travel with them in an extra bag, so where now are you supposed to pack them? As a result of British Airlines security, I missed my connecting flight and had to wait 7 hrs. For the next flight. The way Security is wasting time with so many people, is it any wonder that the drugs and terrorists just walk on through. It's a joke! Shame on you, British Airways!
That internal examination was retaliatory. I don't know what the laws are in Australia, but if in the US I would have sued them for the unwarranted, invasive and retaliatory search which was clearly unjustified when the search of the bag revealed nothing. This is why I don't fly anymore.
The U. S. Border Security can do the same thing when people enter the country Its probably a good thing you don't travel anymore.
Troll
Three hours to check her bag?? Everyone commenting here would be freaking out but instead are pretending they would be calm and relaxed. 😂
They use the same knives for case after case, looks like cross contamination could be a very real concern
Flew into Sydney a few years back. That same customs room even. Walked out the other end after the official asked about four questions and bid me a cheerful "G'day!"
Tired after a long flight.
Usually, a previous night with little sleep, the stress of a cab ride to the Airport, going through the motions before boarding, a crowded airplane, etc.
On top of that, 3 hours at Coustoms .
Although understanding the passenger's frustration and agitation, her behaviour is not helping her.
Since nothing was found in the suutcase, every single item is going be verified.
In sum, the suit case was the issue. Now they are emphasizing other things.
She was even taken to a Hospital , in order to be submited to a TAC .
And She was totally cleanl
Travelling by air became an agravation after 9/11.
In orde to minimize problems and facilitate procedures, one should travel as light as possible.
I have a new appreciation for how these officers are treated by the public (over and above the important job they do!)!
When did it become acceptable to treat others like this? Effing and blinding and having little tantrums?? Just COOPERATE and let them do their jobs!!!
That customs girl seems very slow. She would get on my nerves for sure. 3 hours to check a suitcase, how does that country even function?
I travel overseas for work. My bags get searched often, somtines it’s random pulled out of line. Complying makes the process move along, being an adult makes it relatively pleasant.
Terrible for that poor passenger…they had no real reason to keep her suffering other then their own spite
Aaah! It finally comes to light: "I just want to get out of here and have a cigarette." She was jonesing!
After having been intimidated by a particularly nasty individual, my son who is in security told me that they target older women - especially white haired women - to scare others on a flight who may be carrying something illegal. He claims that they watch the reactions of other passengers.
I’ve not flown since, nor will I ever risk that humiliation again.
I don’t blame her for being irate.
Staight forward with your insights Officer Rita. Dont let any of them with lame excuses think because you're a female you can't place them in cuffs. Kudos for Officer Rita and the entire force.
Can you tell me what did Rita pick-up that was worthy of praise.
I've had bags searched occasionally because something totally innocent looked odd on the x-ray. Yes, ma'am--go right ahead and search that. No problem. You definitely get through faster if you don't give them a hard time.