I own a swift camper van and have had similar issues, the motorhome industry needs a good kick up the you know what! My issues are water leak, sink drain falling off, for the first 12 months I had repairs after every trip, warning lights on dash, cupboard door locks falling more than I can list here. Due to my dealer being 1 hour drive away I have carried out a lot of repairs my self, disgusting considering the cost of these things.
Hi, Mr Cotto, sorry to hear of your issues. You're not wrong when you say the whole industry needs a good kick up the AR$E. I don't believe these snags are solely a Swift problem but standardised within the industry. It's almost like a long snagging list is normalised, accepted & half expected. Unbelievable eh when buying such a high value item.
We rejected a motorhome years ago, not fit for purpose. ( We were a week away from the court case ) They gave us our money back. A very well known dealer. As for your leisure battery you would have no chance with that battery and solar to keep your fridge working. We full-time in a motorhome and would suggest 300 watts of solar a b to b charger and a 150 amps of lithium battery. Finally I would reject the van as unfit for purpose and get a full refund.
I do believe the 80ah lead-acid leisure battery combined with the 100w solar to be the bare minimum & not fit for purpose. Hopefully our snagging issues can be resolved within our 3 years warranty period.
Total sympathy with you on this! What really worries me is the backdoor alignment issues and unnecessary use of silicone which may be covering up poor repair damage. I'd say you need an engineer and mainly legal advise. I hope you best of luck.
Hi, firstly thank you for the 2 videos about your snagging list. We purchased our Swift 184 2Wks ago, and guess what we have a list of 10 things we found wrong with the van, and we haven’t even gone away in it yet 😩 one thing I spotted was the mirror in the wash room, it’s already coming unstuck at the bottom, might be worth checking yours? Most of our issues are minor things, but this shouldn’t happen when you’re paying £70,000 for a van. When it goes back to the dealer, I am making sure they check the insulation on the rear doors, that’s a joke after seeing yours, I’m sure it’s the same all round the vehicle. Swift don’t care about their customers, they just leave it for the dealers to get earache from the customer 👍 take care both, and wishing you a Merry Christmas and Happy New Year 🍻
Hi Lee & thanks for tuning in. We still have 4 of our issues that will hopefully be resolved soon. I hope to have a 3rd update video at some point in the new year. I have heard reports of the washroom mirror becoming detatched. Thankfully, ours looks ok. Many of the comments we're about the insulation in the rear doors or rather the lack of it. Unfortunately, it's not just a Swift issue, I believe all these snagging issues are common place throughout the whole leisure vehicle industry. It is half expected to have a snagging list as long as your arm & it's almost normalised across the leisure industry. Motorhomes, campervans, caravans, and statics all appear to accumulate many snags. When you finally get away in your 184, I'm sure you'll love it as we love ours. Wishing you safe travels, Andrew & Tracey 🍻
Hi Andy, We are away on our first trip away, we arrived on Christmas Day, on full service pitch, and guess what 😩 the shower tap is leaking Badly so we can’t use the water, because the pump won’t stop 🤬 lucky enough we are close to the shower/Toilet block, something else to add to our list, including cupboard door that needs replacing. Hope you and Tracey had a lovely Christmas 🍻 looking forward to your 3rd update in the New Year. Take care Lee&Lorraine
Hi Lee, sorry to hear you're experiencing further issues. Is there anything obvious you could do regarding the tap ? Is there a connection maybe that you can tighten up to stop the leak ? I'm going to contact both Swift & the dealer in the new year to see if I can put an end to our snags. My biggest annoyance currently is our pathetic factory fitted leisure battery. When off-grid, it barely lasts 24 hours. We've had a great Christmas here at the châteaux 😁 Best wishes, Andrew & Tracey.
Shocking, we went to the malvern motorhome show, at the three counties showground , we have a 23yr old herald & would not exchange for newer van as the build quality is shocking on new vans.
My gut feeling is thst your campervan will spend more time in their garage than on your drive. Also the way the insulation in the backdoor has been just dropped into the cavity. Its just not doing anything. And if it's been fitted like that there, then whats the rest like. Money back job i think mate. 🙏Good luck
Let's see how comprehensive their warranty turns out to be. I agree that their economical use of insulation isn't generous at all, is this even enough as an industry standard ?
Yep, that insulation just dropped into the cavity is appaling. Personally i would be looking to reject or for Swift to take the van back for a full refit.
Some of it is unacceptable eg the wet seat belt the insulation at the back door the falling head unit the sunroof bit the gutter it's mad I would say the builder had a hangover while he was working at it and he couldn't be bothered it's a beautiful camper but the fittings and finish is below standard the quality controller must have been absent how can he sign off a job like that If I was the boss I would be going mad
We picked up our brand new Swift Ascari motorhome four weeks ago. We only managed five miles before it broke down. When we finally arrived at our campsite the entire 12v system had failed. We also have similar build quality issues.
@leenicholls7239 Wow, 5 miles & it broke down. I'm sorry to hear this. It's far from ideal, but I'm sure all your snagging issues will be put right under your 3 year warranty 👍 wishing you the best of luck 👍
We have a Swift Carrera 132 2024, and have a couple of the niggles, however the rest seems fine. Back door Button had been glued on, it falls off, Door handles stick, grommets on sink always falling out. Re the Power off grid, I worked out that the Solar panel was not powerful enough in the UK sun, 3 days max for us due to 4 Amp draw of fridge. We have 2 batteries, one under each seat in parallel. As we are off grid for a week or more, we ended buying a VTOMAN, 1500 in a sale, which provides about 3 recharges or we use the VTOMAN Solar Panels to recharge if over a couple of weeks. Our dealer did fix a few things prior to delivery though. Like you love the van and so much easier than the old caravan.
@daveasavage Thank you for your comment. Reference to the sink, if you buy those uprated grommets off eBay (item screenshot in video) then your grommet problem will be solved. Reference the leisure battery & solar panel, I believe they ain't fit for purpose having to run the compressor fridge. We also bought some back-up power as we purchesed an Ecoflow & solar panel, which, as you say, helps greatly.
Sorry to hear your problems. Ive got a Autotrail v line 670s which looks like the same layout as yours. I picked it up in January, generally the vans been ok but silly little things like cutlery drawer opened when going round corners and some of the blinds needed re tensioning.Biggest problem though is when side door opens fully the lining inside door slightly brushes against side window causing the poly glass to scratch slightly. Its a pain having to go back to dealer especially when mine was 50 miles away in Wellington.
I'm sure the majority of all new motorhomes have their snagging issues. I feel it's almost normalised in the leisure industry. It is good to hear you only have silly little things. Im sure your dealer will rectify your sliding door issue. Our dealer is only 26 miles away, but it can still be a bit of an inconvenience at times. Best wishes, Andrew.
Sorry to hear about your experience , just to put it out there,I purchased a swift select 184 , as an ex demo vehicle in 2018 with 1000 miles on the clock ,in six years of use I have had a water pump fail ,other than that it has been perfect, no complaints about anything
Looking at all this Is why I self built, when your primary goal is profit quality is always a distant second, without exaggeration I'd say about 60% of the things I bought for my build had some kind of problem because these are the times we live in.
I had a new Swift Select 184 in 2021 and had similar build quality issues to you,our baffle on the front sunlight also fell off,severeal handles and catches just fell off and the front bed was a waste of time,it collapsed in the night so many times it was the reason we changed it to an Auto Sleeper Fairford in 2022,the quality is completely different and i can't think of one thing that has gone wrong with the Auto Sleeper.
I'm hearing so many similar stories reference built quality of many many leisure vehicles. I'm glad your Auto Sleeper has lived up to expectations. Thank you for your comment 👍
Friday afternoon van build😩 Keep smiling my friend, hopefully all these things are fixable for you and that you have bought from a good dealer who offers good customer service.
Thank you for your uplifting message. As you know, on the day of filming, the van was going into the dealership and thus has already had a good number of these issues resolved. (Future Video) We're still awaiting some parts, and further warranty claims have also been submitted. Swift themselves are also currently in contact with me & here's hoping all will work out well, cheers, Andrew.
@nicolam62 you are indeed correct. Since recording this video, I have been in contact with Swift & their quality team. They say when they initially started building the Carrera, it was thought sealing up the gutter would prevent leaks. Later, it was discovered that this was not necessary. Our dealer has since removed this silicone 👍
That's great news. Hopefully, your dealer can remove the silicone & sort out your other few things. Good luck with it. They're great vans, but some of these snags are really unbelievable, eh !
Mate, I really feel for you and hope you get sorted. 70k is a lot of money and very hard earned and you shouldn't have these issues. I suppose you can put up with a few things at new but that's taking the pee. We are Static van owners ourselves and know people who have had issues with their static Swift vans. I will be watching with interest, take care.
@andrewwardle-d5b Thank you for your comment. I do believe snagging is common place across the whole leisure sector and across all manufacturers. Fi geres crossed their 3 year warranty is a good un 👍
Reckon you have a leak there maybe from the front heki or bathroom vent to the seatbelt and must have obvs had some leaking into the back of the van probably why the trim in bust? Those screws on rear doors are probably linked? Good luck pal.
Hope you have the insulation in the back doors on your list. Surely it should be fastened to the panel rather than floating loose. Had a Swift a few years ago never again. Have a Carthago now totally different build quality 😊
@ianbox13 I'm no expert on insulation, but yes, you're correct it is loose. I'm guessing this is the case as there is such a minimum looking amount of insulation in there. A quick Google search suggests these vans are "fully winterised" for "energy efficiency," achieving "Grade 3" to the highest industry standard. Well, it doesn't look like it to me 👀 Again, I'm no expert but 😵💫
You expect ‘some’ snagging issues, vehicles, furnishings even new build houses, but the amount you initially discovered, let alone the additional ones, makes you wonder where the Quality Control was before it left the SWIFT factory and then again at the dealership. To be honest, they may be able to resolve some of the issues to your satisfaction 🤷♂️ If it was me I would be saying ‘Not fit for purpose’ and demand either a new vehicle or my money back. Certainly not a good advert for this SWIFT model and would make me certainly think twice about any other SWIFT vehicle. Thank you for being so open and honest and hope you come to a successful conclusion 👍
@littlefokker2004 you would have thought some of these snags would have been picked up on the production line or at PDI etc. Thank you for watching & thank you for your comment. Hopefully, their 3 year warranty will see us right. Stay tuned for part two, etc etc 👍
@@thomsonsUKtrips Normally the problems start arising after the warranty period has expired, not within the first few months of ownership 😲 Have you written to SWIFT directly ? I would be sending them a copy of your video 😉
Those rear doors havent moved theyve been adjusted. Ill bet the rear trim panel was broken because it was catching the aperture when the doors were first installed, theyve adjusted the doors to stop it catching but never fixed the trim panel.Shocking! Be good to see how they approach those faults and if they try to fob you off with some
Couple of things...Fridge should run on either gas, 230v ehu & should only be operated on 12v when engine /alternator running. 2 steady green lights on Truma solar controller indicate both batteries charging.
@Russtynailer Hi & thank you for your comment. Ours isn't a 3-way fridge. It is a 12v compressor fridge. Therefore, it only works off the 12v leisure battery. The solar controller works etc etc, but the 80ah lead-acid leisure battery is far too small for the job 👎
It surprises me that the dealer is not asking how you are going to use the van. With your fridge you will require about 60ah/day to run the whole van. With a gas fridge it is about 20ah/day therefore the battery will be just big enough for a few days off grid. You must have discharged your battery to its absolute limit. Working on 60ah/day or 720Wh/day, you need to decide how many days you are going to be off grid. Large power banks have around 2048Wh, there are higher capacity ones but this will fit between your seats. That will give you a couple of days for recharging the van. I have done this when I’ve been off grid for 5 days with solar panels to charge the power bank. Without solar you have to go a campsite to recharge the power bank, unless you get an option to charge it whilst you are driving. Ecoflow do an alternator charger. Rob and Lynn on tour use one. Another option is to get the 280ah battery that fits under the seat and fit a battery to battery charger. If you go this way get a battery with Bluetooth so that you can check how much power you have available. One advantage of using a power bank is you can keep it when you change the van plus if you need to use mains power somewhere it is available any time. I’m sure you will get your irritations fixed and get a van you will enjoy. Cheers Martin
Hi Martin, thank you for your comprehensive reply. We have an Ecoflow Delta 2 & solar panel that has been a big help at times this year, especially when we were at Rob & Lynn's charity weekend in July. We're planning on keeping the van long-term. Therefore, we wish to change the leisure battery under the drivers seat for the largest capacity possible. Thank you for your suggestion, I'll have to do some Googling to find something like that 280ah & B to B. Our snagging list is already looking better, 50% sorted, 25% awaiting parts, 25% new warranty claims 👍
Wow the vehicle is not fit for purpose , I suppose we have been lucky, we had a Eldiss motorhome where the fresh water tank fell off while in France, a steel band snapped .On our next model, a esprit 462, the dealer admitted the electric motor for Sun roof was not fit for purpose ,he replaced the motor however ,we rarely opened the sun roof for risk of failure. We now have a Consort Pace , workmanship superb
Ooow so sorry to hear about all this, It appeared the insulation was loose in your rear door too . Are the chairs that have overspray, covers, I don't think they are reupholstered, can be swapped over... Swift have employed a new Director to get on top of quality , check your roof lights are not loose... Good luck buddy
@muddymarvellous many comments have been about the loose insulation in the rear doors or the lack of it. The front chairs dont have removable covers, they are fully reupholstered with the 'Carrera' branding. It's good to hear they're attempting to get on top of quality, they really need to. Our roof lights would appear to be ok at this time, cheers.
Hi Guy's, Sorry to say but it looks like you got the Friday afternoon van 😢. It's shocking that you spend all that money to get so many issues, so much for PDI. Hope it all gets sorted 🙏. We will be watching out for part two. Here's hoping you can still put out some cracking funny travel vlogs.😊 Take care and enjoy. Paul and Joanne 👍 ♥️
We still love the van, it's great & we've had some great adventures over the last 11 months. We just need to get all these little niggly snagging issues sorted under warranty 👍
We looked at these on Tuesday at the Motorhome Show and were really thinking this could be the one but not now!!😲 That is totally unacceptable, I think you have a leak on the drivers side causing cabinet, trim, and belt issues. The rear door trim is shocking, but the lack of proper insulation is even more surprising! You must be gutted bud, they look the nuts but build quality is very poor. Fingers crossed you get the proper resolution. 👍
Hi Shawn, when we were looking for this our 1st van, we went to the NEC in October, and then again in February, we looked at loads and loads before choosing the Carrera. At the time, the Carrera was a new model & we had to wait almost 12 months for delivery. Ours was one of the very first off the production line & I believe this is where many of our issues have originated from. Many comments have mentioned the insulation. As with all new vans, you get a Swift 3 year warranty, so I wouldn't let this honest & transparent video put you off. We still love our van & a follow-up part 2 video will be on in the next couple of weeks 👍
Sorry to see how many snags you have and the hassle factor having to take it in and out of the dealership. Being brand new you would think as it left the factory it would have been checked and on receipt at the dealership. We looked at the 184 but I was not impressed with the finish. We opted for a second hand WildAx Solaris. A couple of snags to follow up with the dealer. Hope you get it sorted.
Thank you for your comment. It can be a bit of a hassle revisiting the dealership, but hopefully, they'll work through the snagging list & we'll have a snag free van. All I can think is Swifts end of the line PDI check mustn't be very thorough 👀
Apologies just read comment re type of fridge. I dont think any size battery would power a fridge & everything else for more than a couple of days, even with limited solar. 3 way fridge best option I think
@Russtynailer no apologies needed. As you say & I agree, the 100w solar panel & 80ah lead-acid battery are insufficient to run the compressor fridge. Even during the summer in lovely wall to wall sunshine, it still couldn't manage more than a day & a half off-grid. I believe 'going forward' manufacturers are trying to move away from gas ? Best wishes, Andrew.
Replaced my 95ah with a 120 from advanced battery supplies. About £140 delivered I think. Also use 2400 watt Afeiry power bank as back up. Dont think gas will be phased out in our lifetimes!!!!
@Russtynailer Thank you for your reply. I'm looking to replace/upgrade our small/original 80ah leisure battery for something with a larger capacity. The current battery looks lost under the drivers seat. Shortly after we got the van I purchased a Ecoflow Delta 2, a portable solar panel, an air fryer & a flatbed microwave to help with the off-grid camping 👍 I agree, you could be right about the gas 😁
Cosmetic issues or minor faults that can be repaired are not enough to trigger your right to reject the vehicle. These sorts of issues should be dealt with under the warranty.
Seems standard for Swift . Our new Kontiki picked up end of Sept 2023 is still having snagging work done a year later . Shocking build quality . Sky view trim , like your trim not fitted . Waiting to have mine refitted . Hab door been waiting months for a replacement . Heating bust . Loads of other stuff . But worst , last week , automatic gearbox failed after 3500 miles . Fiat believe may be end of November for parts .
@EddieHulme Thank you for your comment. I'd agree pretty standard & it would appear normalised across the whole leisure vehicle industry. We've been waiting for parts now since collection day. Wow, gearbox failure, what a nightmare. So far, nothing on the FIAT base vehicle has failed on ours, all our issues are to do with the Swift side of the build.
It’s rubbish when you spend so much money on a camper and you finish up with so many faults. Our camper left the factory on the bump stops on the rear suspension. I’ve fitted air suspension which has sorted that and the van rattles a lot less. Surly the quality control should pick up on stuff before they send them out to the dealer.
@martinmiles9821 manufacturers claim at the end of the production line all vehicles go through a PDI "Pre Delivery Inspection" 👀 If this is the case then I would why you hear of so many snagging issues with motorhomes, campervans & caravans ?
Hi, I have exactly the same van, a 2023 and I must say the quality of workmanship is poor, It all looks good but when you look closer it is not, Both our beds had the same issues and didn'tfit correctly, The gas setup was for discontinued bottles so I had to rearrange all the clamps etc, 4 or 5 of our blinds keep falling down, The switches for the water tank valves were round the wrong way and when the engineer repaired it he left and then the tank valves stayed permanently open so we could hold no water in any tank, spoke to swift and they said we had to open up another claim !!!! The material on all the panels is separating from the panel around all the windows, Rear seat stitching is frayed on top, A panel above our heads when driving fell of hitting our heads and causing a gash to my partners leg, The chrome strip above the front seats has separated, I'm sure there is an issue with the solar and it's not charging properly, The edging on some wood is peeling at the door, They have already returned to put extra fixings in the upper cupboards, The shower leaks from the tap, The sink was broken when delivered, And we haven't even done a thousand miles yet 🤷🤦🤦 I'm sure i have forgot some bits
Wow, I feel your pain. Sounds like you have had every problem going. I had to move the gas bottle locating lugs to take a single Safefill bottle. We had a pannel above our heads that fell off whilst driving, frightened us to death. Check your rear gutter for silicone. Hopefully, you have a good dealer to fix all your issues under the 3 year Swift warranty. Best of luck.
I am about to buy my first motorhome, my knowledge of them is little but l am a tradesman. I went to shows at Harrogate & Manchester and was appalled at the quality on display. I think they blow you away with an illusion of quality but looking closer metal is plastic, wood is plastic, leather is plastic etc etc Nothing gave me confidence in any interior furnishings for longevity and seeing as l am buying one for a 2 year tour then l am now leaning towards 20 year old Hymers!
Faults like these really destroy the pleasure you get from the vehicle as you wait for the next problem. When I was working our company policy was to "do the right things right, first time" which was a great business strategy. Happy customers and no non earning time putting matters right. You might be aware of a RUclips channel "Amazing Liz" where Liz is taking on the RV industry in the USA. Appalling faults on RVs often costing upwards of $400,000.
Hi Timothy, thank you for your comment. You are correct as these issues have somewhat tarnished the whole experience of buying a brand new motorhome. This vehicle is covered by Swifts 3 year warranty, so hopefully, all will work out well, but time is ticking & so far, in my experience, there is no urgency to resolve these issues. Waiting on parts (for months & months) excuses, delays, sub-standard repairs. How do these vehicles pass their PDI checks ? I'll take a look at the 'Amazing Liz' channel, cheers, Andrew.
A few months ago I was talking to a fella in withernsea who'd bought a brand new swift motorhome. Told me he wasn't going to keep it long as the build quality wasn't very good and definitely not a full timer's vehicle. It makes you wonder why franchised dealerships take on swift and elddis as the customer returns must be a headache. We all know that a customer pays for a P.D.I but it's the customer who actually does it. With such obvious issues from new I'd be asking the dealer that if I've paid for a P.D.I and there's obvious issues then was it not done ( fraud) or was it done incompetently. !!
Holy shit looks like a van that has been glued together. How will that survive the earthquake that is a moving van. As for the back doors ? Looks like poor insulation and no vapour barrier ?
Many owners on the Carrera owners page on FB say their rear gutters are also filled with silicone 😮 so I'm not sure what was going on during manufacturing ? since recording this video, our dealer has removed this silicone 👍 I was thinking the same, they wasn't very generous when fitting the insulation in the rear doors 😒
I've looked at new vans £80k+ with the same sort of problems, plus gas and electrical installation inadequate. That's why I bought a bare van and built my own, piece of mind. There are far to many companies with poor build and quality control. 80amh leisure battery, that's a joke, I run 240amp connected to a 200w solar panel.
Hi Andrew, you're correct. Having a list of snags is half expected & almost normalised across the whole of the leisure vehicle industry. New caravans, campervans, and motorhomes all appear to have many snagging issues.
Company new when they sold you the van. Water must be coming in from the back that's why they sealant on the roof shocking .up to now my california ocean been OK touch wood but for 73000 I paid I didn't get alot inside I hope you sort it or swap it for another one
@AlamAhmad-ur8sq Many of our issues have been resolved since our trip to the dealers. (future video) Hopefully, they will resolve the rest of them in good time. It's great to hear your VW is a good un. You don't get a lot for your money in any of these leisure vehicles, safe travels 👍
We had a new swift Kon-tiki twin axle in 2019 , it fell apart , cupboards fell of the walls all 3 of them , it had serious water leaks everywhere, main habitation fuse board changed from water ingress , new seats ,new bulk head panel ...the van was 97k and looked absolutely stunning but unfortunately is was a shocking build ,
A day and a half sounds about right for an 80ah battery. I always reckon a fridge uses about 4 to 5 ah for 12 hours out of 24 that’s 72ah in 24 hours so your 80ah lead acid battery will be totally flat as normally you can only use about 50% or of the 80ah. 80ah is totally unsuitable for the job in hand.
Thank you for your comment, I agree that the battery isn't up to the job. It goes against the grain replacing a new battery, but I'll have to upgrade it at some point 👍
Well where do I start with my new GF 80 Autotrail , just a brief summary Automatic gear failure and still in the dealership fiat garage since July. Drop down bed falling down whilst driving, basically all the sub standard issues with trim etc , I just carry a tub of glue. The quality of all new van’s today are really bad and when purchased they just don’t won’t to know when you drive away and customer service is shocking. Please beware when buying your new van / motor home or caravan etc you will have problems.
Wow, sorry to read this. The auto-box issue sounds like a major problem. You say FIAT has had it 4 months already ? That doesn't sound good at all. I agree, the quality of the materials & the quality of workmanship needs to be improved massively. If nothing else, at least we're raising awareness.
Well, at first I thought, oh no, not another nit picking moaner! However, having watched the video I can see that there really are some bad issues. About the fridge though, as far as I am aware the fridge, if it is a 3-way fridge, will run on gas or mains. The only time it will run on battery is when the vehicle engine is running. I may be wrong there but that is what happens with our caravan.
@bizarremagick thank you for your comment & thanks for watching. This fridge isn't the 3 way type of fridge. This is a compressor fridge, therefore, it runs off the 12v leisure battery only.
The snagging list is now 50% sorted, 25% waiting parts, 25% new claims. Hopefully, you can catch up with us in "part two" for the latest on this long list of snags. Thanks for watching & best of luck with your snags & warranty claims. Best wishes, Andrew.
Im totally shocked, that insulation flapping about 🤯 I had to reject a new van 2 years ago. It was stressful but i got a full refund plus statuary interest. If i was you, I'd seriously consider trying to reject :/ Good Luck
Many comments have been about the insulation or rather the lack of it. Swift claim all their touring caravans, campervans & motorhomes are designed for energy efficiency, achieving grade 3, the highest industry standard for heating & installation. 👀
Hi Peter, 50% of the snagging list has been completed, 25% we're still awaiting parts & 25% were new warranty claims. Hopefully, part 2 will be uploaded soon. Thanks for tuning in👍
Went to Brownhills a few months ago and looked at the Carrera's. On first glance they appear very smart but look for more than 5 minutes and you'll notice the poor quality fit and finish on pretty much everything.
@Mr.K01 I'd love to be wrong, but I think poor quality fit & finish are pretty much standard & almost normalised across the whole caravan, motorhome, campervan, leisure vehicle industry 🤔 we still love our van, but I agree with you. They are very smart in appearance, but if you look a little longer, you begin to see cost cutting measures, faults & issues. We're currently working with the manufacturer & dealer to correct our list of snags. 👍
@ambydaly5713 Hi, amby, yes, it's a brand new van. We went to the NEC in October 2022, looking at vans, and again in February 2023. After paying the deposit & due to delays in manufacturing, we had a 9 months wait for delivery of this "Swifts" brand new model, "Carrera" Ours was one of the 1st off the production line, maybe this is where our snagging issues have arisen from ?
Since filming, many of our issues have been resolved. Some issues we're still waiting on parts & some new warranty claims have been submitted (future video) Thanks for watching 👍
Feel for you, it’s so disappointing when you’ve invested so much money into these vehicles. We had the same with a German panel van conversion. We gave it back after 3 months. Have since purchased another van from a Leeds based converter - a totally different kettle of fish. You need a better battery set up and probably more solar for more off grid use with the compressor fridge. Good luck anyway🙂
Thank you for your comment, Isn't it very frustrating when you fork out many £££ for a leisure vehicle & the quality of them turns out to be very, very, poor 👎
Good luck getting your issues sorted. 80 ah will never be adequate to power a compressor fridge. That is a bare minimum leisure battery and a very poorly thought out design. I would be pushing the dealer for at least some contribution to solar/battery upgrades
Due to the chemistry of a Lead-Acid battery, I'm led to believe you can only use half of it's capacity & then it is out of charge, so our 80ah leisure battery is basically a 40ah. As you say, 80ah has to be the bare minimum the manufacturer could have used. I would say that on a brand new leisure vehicle, it is not fit for purpose.
There's room under the drivers seat for a physically larger battery as the factory fitted 80ah leisure battery looks lost in there. I'll have to look for a replacement with a larger capacity 👍
@OurWedding2012 Sadly, you're not wrong. This is our 1st leisure vehicle & from what we'd heard before purchase, we expected a number of trips back to the dealers. With a bit of luck, the manufacturers 3 year warranty will be comprehensive & we can iron out all these snags 👍
Wow, really, you could double our list 😮 that's far from ideal. When I was putting this video together, I wondered, "Am I being too fussy ?" But reading the comments here and the comments on FB, it would appear many folk are having many more issues than us 👎 unbelievable, eh.
@@thomsonsUKtrips Trim hanging off, cooker/grill fell out/rear door interior handle was broken and fixed with superglue! rear door panel loose, battery dead on arrival, solar panel not working due to blown fuse, leak in the window at the front, fly screens fall down. blinds won't stay up. The control panel 'crashes' and needs resetting.
P.S the fridge will drain the leisure battery in no time. These factory/production line vans are not designed for off grid use. It's expected that most buyers will stay on sites and use E.H.U facilities. That's totally defeating the idea of a campervan. You will need a good solar panel set up with a lithium battery arrangement. ALL vans and motorhomes IMO should have diesel/electric combination for the heating and hot water with a simple gas bottle for cooking. i.e the new bailey endeavour. Stay away from underslung tanks ( elddis CV range etc ) as what dealers WONT tell a prospective buyer is that MFG fuel group are doing away with forecourt filling points in favour of much more profitable EV charging points. Do your research!!
With the current substandard factory fitted 12v leisure battery/solar set-up, you'd be lucky to get a day & a half out of it & that's with some July, August, wall to wall sunshine. Upgrades to this system are inevitable 👍
I feel so sorry for you , such an expensive purchase I’m appalled it was allowed to leave the factory, I can’t believe what I’m seeing on a brand new vehicle, we are looking at purchasing a motor home and are looking at German builds, so we shall see what’s out there or forget the idea altogether, good luck.
Hi Freya you will pay a bit more but go for a German build camper we have had several motorhomes over the years, but our present van is a camper Dethless globe trail on a Citroen jumper base, we have had ours a year this month and had 4, 3 week holidays in her in SW and southern France and the only thing we have had to do is put air in the tyres, superb vans, not sure of the cost in the uk but €60k in France best of luck ….. Pete 🇫🇷
Crikey as ithers have said absolutely shocking must be enough here to reject the vehicle, some of the structural issues make you wonder whether the vehicle had some damage during the build
Speaking to other Carrera owners on a group on FB & their Carreras also have this silicone in the rear gutter from new ? Since filming, my dealer has removed the silicone. I have been in conversation with Swift, I asked a number of questions, one being "Why is there silicone blocking the ends of the rain gutter ? I'm awaiting a reply.
Cheers for that David. The snagging list is now 50% sorted 25% waiting parts 25% new warranty claims. Hopefully, you can catch up with us in "Part Two" for the latest on this long list of snags. Thanks for watching. 👍
@simonharrop6896 Since making the video & going back to the dealer, some progress has been made & many of the issues on this list have been rectified. I'd say we were 50% of the way there, 25% awaiting parts & 25% new warranty claims 👍
Cheers, Steve. Since our visit to the dealers, our snagging list is now around 50% done, 25% awaiting parts, 25% new warranty claims, I'll do an update video soon 👍
Thankfully your consumer rights should see this resolved. I’m sure Swift are aware of your honest and fair videos regarding their dismal build quality. I’m in the market for a similar van, it will not be a Swift.
Since the recording of the video, our dealer has removed this silicone. They didn't understand why it would have been put there. On the Carrera owners page on FB, many Carrera owners have also had their rear gutter ends filled up with siliconed from new at the factory ?
What gets me all this should of all been picked up by the dealerships PDI checks clearly not been checked correctly. They cant cut a metal pole to the correct size i dread to think what else could be wong outside in places your not likely to go look at. Me personally i would take it back to the dealership and rejected it which you have every right to do
Need to have a word Directly with Swift an take it in to where it was fitted out so that there fitters can actually see what you have paid for, an ask questions and get there side as to why no one can put a screw in straight, I have a Swift unit which has had its problems as with new that’s when it was new, I’ve done a few jobs, one that comes to mind is I removed all screws silicon them an put them back in (of course) as I’d get to destination with screws on the floor on arrival, not so funny then, but now 🤣 if you had paid a bit more you could have got a new one😂🤣 Hope you have your list erased, as a thought I will silicone my rain ledges, it will give me a water feature, down side of unit, I believe you’re handy enough to do the jobs yourself then it would be done properly, but warranty for what its worth. Good luck
Thank you for your comment, I have done a few minor jobs myself, but I'm reluctant to do much more while it is under warranty. I know what you mean about finding screws on the floor, your silicone/screw idea is a good un 👍
Sorry to see this but the mainstream companies just use very unskilled labour to throw them together and get them out the door.I noticed the so called insulation just thrown in the back door.I fit a bigger battery on a micro camper with far less to run.What is with all the silicon ?silicon is a sealant not an adhesive.
@DarranRound yes, quite a few people have commented on the insulation in the rear doors. On Swifts web site, they claim all their touring caravans, campervans, and motorhomes are fully winterised, designed for energy efficiency, achieving Grade 3, the highest industry standard for heating & insulation. Even on the sunnest summer day, the 80ah lead-acid leisure battery & 100w solar aren't up to the job of running the compressor fridge on it's own. I'd like to know myself why the rear gutter was filled with silicone. Many other Carrera owners on the Carrera owners' FB page claim their rear gutters also have silicone. Our silicone has now been removed by our dealership 👍
What has happened to your steering wheel? It looks like it’s half been spray painted silver? That surely can’t be standard Swift finish, that’s where the paint speckles on your seating has come from, was the van new or used? just bizarre…
@MotorhomeTrio We purchesed the van brand new. The steering wheel is perfect in every way. On the video, the bottom of the steering wheel is in bright sunshine 🌞 & the top of the steering wheel is in the shade 😎
the traders just the middleman , you go back with faults the dealers put in claims to the van builder get the parts then book you in and fix it , what more can they do ?
It’s a Swift, not sure what you were expecting tbf, shit quality. I would have left it at the dealers as a lot of the issues were found from new. Hope you get them all sorted.
That is not my experience at all. I've had a Wildax can for a year now and it's not been back the dealer once. The build quality is excellent. I see the German engineering myth continues. Lower end German vans are equally susceptible to build quality issues
My goodness that is bad. You documented it very well. They need to fix that quickly to a high standard and pray you are able to make an update video saying how well they responded. Looks like a bunch of untrained monkeys put it together. Not acceptable. Fingers crossed for you and well done for sharing.
Yes, there will be an update video. We really do hope Swift solves these problems to a high standard & in good time as we love the van minus it's snagging Issues. The video is doing well for views, so maybe Swift will get to view it. I'm very reserved & usually fly under the radar, but whether it was right or wrong, something inside me felt like I needed to do this upfront, honest video, cheers, Andrew 👍 PS since I filming this the dealer has fixed the front cupboard, replaced LED strip, secured front wall, fixed rear door issues, removed gutter silicone, fixed fly screen tension, fixed sink grommets but all this is for another video 👍
I'm sorry but I was pmsl at the lack of insulation in that rear door panel, and I bet I wasn't the only one thinking WTF. But not only that, the money you have paid for that and the quality of the build is dog sht. That battery is never going to be man enough even if they put an 80ah lithium in it. The marks on the rear door hinges are only where they have had to adjust the doors after putting those crp plastic panels on with NO sound deadening and sod all insulation. If they put that little effort into that part of the build! I'd hate to see everything else. I bet that rattles and creeks like hell.
Many comments have been about the lnsulation or lack of it in the rear doors. A quick Google search on Swifts website suggests these vans are "fully winterised" for "energy efficiency," achieving "Grade 3" to the highest industry standard 👀
It’s disgusting the way Swift send out their vans and expect the dealers to correct their faults. Their PDI process is non existent trust me , I had a list just like you on our new 894 some of our issues were exactly as yours, I made Swift collect our van and take it back to their factory to correct everything!! I’d never buy another Swift van ever again 👎
@thebeechcombersontour9930 Thank you for your comment. Isn't it astonishing some of the horror stories you hear about, especially when buying such a high value product. We still love our Swift Carrera, but all these snags do tarnish the whole experience somewhat.
@@thomsonsUKtrips Swift are getting a really bad reputation for exactly the experience both yourselves and me have experienced. Anyhow, enjoy your van and best wishes in getting everything sorted 👍
That's quite a list, and makes us feel lucky that ours is not bad (we have the 144). Your cupboards not aligned and bed catches riveted in the wrong place are shockers , just shows there is minimum or no checks carried out prior to sale. Power is a problem, like you we have the one battery and one and half days off grid is about the same as what we get. Even with the fridge turned down to the lowest setting. The 2024 version has 2 batteries so they have obviously realised that one is completely inadequate. We talk about our power problems in a few vlogs time.
@MikeandTriciaOotnAboot Hi Mike & Tricia, you've just gained a new subscriber 😀 I wonder, how did our rear bed pass PDI 👀 ? Was it even checked ? Was any of the van checked ? The bed was unusable & we had a site booked, we were obviously keen to use our brand new van, therefore I took it upon myself to move the brackets, unbelievable, eh. I feel the 80ah lead-acid leisure battery & 100w solar panel are not fit for purpose, I may well have to upgrade these, but I feel you shouldn't have to on such a new vehicle, best wishes, Andrew & Tracey.
It’s a UK made Swift, enough said! European manufacturers seem to able build things properly, or at least better than the UK manufacturers, same with caravans, the quality is shameful.
I'm hearing this time & time again. Neither caravans, motorhomes, campervans, or statics seem to escape this poor level of quality & workmanship. I'm of an age & I remember a time when we was being told to "Buy British."
Mate that’s shocking, bloody awful quality, we bought new a Dethless globetrail 600 October last year on a Citroen jumper base, the only thing we have had to do on ours in that year is pump up the tyres and in France we only paid €59.000, just had its 1st Hab check all good, swift should hold their hands up in shame, their caravans are bad as well….Pete 🇫🇷
@@thomsonsUKtrips yes mate once upon a time 🙁 big shock for us when we moved here and started looking for vehicle replacements (we sold literally everything except furniture and our old Vespa scooter) was that the car dealerships are spot on especially main dealers and the motorcycle shops superb, but some of the motorhome dealers were just like the uk all over you like a rash when you4 looking but blow you out as soon as you stop and think about it we found a family business who were brilliant gave us a great deal on a pilote which we had 3 years then we traded for the Dethless we only lost €6k from the trade of the pilote for the Dethless we were gobsmacked in the uk we were used to losing £12k on a trade in, and after sales is superb, watched your vid again I think you ought to go directly to swift with a legal letter best of luck mate you ought to be enjoying it not worrying about it all the best Pete 🇫🇷
Thank you for your comment. This is our 1st leisure vehicle & we went to the NEC twice, looking at all different manufacturers & alternatives of the 6.36m Ducato based vans. We could have easily spent less money than this £70k. I agree you could easily now spend 100k, unbelievable, eh ? Having owned this Carrera for 11 months now, I feel Swift has cut corners on the solar/leisure battery side of things & probably the insulation side of things, too.
Just found your channel,I feel so sorry for you.Send it back,it's not fit for purpose, I'm buying a second-hand Hymer.The German people would not accept this poor quality.Push for a refund.
Hi Tim, thanks for tuning in & watching part 1 of our snagging videos. Here's part two if you fancy an update 👍 ruclips.net/video/ynXjytleSV8/видео.html Many people say the level of quality & level of detail isn't what it used to be on newer motorhomes.
@bigtoe333333 I believe some manufacturers may well be better than other manufacturers, also some vehicles may well be better than others. I also believe many of these snagging issues are common place right across the leisure vehicle industry. The whole industry needs a massive shake up. Brand new vehicles should not leave the factory like this, unbelievable eh 👎
@@thomsonsUKtrips , tbh its convinced me to buy German. They seem more solid, with beefier fixtures and fastenings that seem like they wont just fall off on a weekend trip. My biggest headache at the moment is deciding between the extra space of a MH, or the extra freedom of a 6.4m van conversion. I love space, but I also love an easier drive!
A bit depressing having to face all that. Well done on your openness and patience
@@patmcg4755 Thank you for your heart-warming comment 😍
I own a swift camper van and have had similar issues, the motorhome industry needs a good kick up the you know what! My issues are water leak, sink drain falling off, for the first 12 months I had repairs after every trip, warning lights on dash, cupboard door locks falling more than I can list here. Due to my dealer being 1 hour drive away I have carried out a lot of repairs my self, disgusting considering the cost of these things.
Hi, Mr Cotto, sorry to hear of your issues. You're not wrong when you say the whole industry needs a good kick up the AR$E. I don't believe these snags are solely a Swift problem but standardised within the industry. It's almost like a long snagging list is normalised, accepted & half expected. Unbelievable eh when buying such a high value item.
We rejected a motorhome years ago, not fit for purpose. ( We were a week away from the court case ) They gave us our money back. A very well known dealer.
As for your leisure battery you would have no chance with that battery and solar to keep your fridge working.
We full-time in a motorhome and would suggest 300 watts of solar a b to b charger and a 150 amps of lithium battery.
Finally I would reject the van as unfit for purpose and get a full refund.
I do believe the 80ah lead-acid leisure battery combined with the 100w solar to be the bare minimum & not fit for purpose. Hopefully our snagging issues can be resolved within our 3 years warranty period.
Total sympathy with you on this! What really worries me is the backdoor alignment issues and unnecessary use of silicone which may be covering up poor repair damage. I'd say you need an engineer and mainly legal advise. I hope you best of luck.
Hi, firstly thank you for the 2 videos about your snagging list. We purchased our Swift 184 2Wks ago, and guess what we have a list of 10 things we found wrong with the van, and we haven’t even gone away in it yet 😩 one thing I spotted was the mirror in the wash room, it’s already coming unstuck at the bottom, might be worth checking yours? Most of our issues are minor things, but this shouldn’t happen when you’re paying £70,000 for a van. When it goes back to the dealer, I am making sure they check the insulation on the rear doors, that’s a joke after seeing yours, I’m sure it’s the same all round the vehicle. Swift don’t care about their customers, they just leave it for the dealers to get earache from the customer 👍 take care both, and wishing you a Merry Christmas and Happy New Year 🍻
Hi Lee & thanks for tuning in. We still have 4 of our issues that will hopefully be resolved soon. I hope to have a 3rd update video at some point in the new year. I have heard reports of the washroom mirror becoming detatched. Thankfully, ours looks ok. Many of the comments we're about the insulation in the rear doors or rather the lack of it. Unfortunately, it's not just a Swift issue, I believe all these snagging issues are common place throughout the whole leisure vehicle industry. It is half expected to have a snagging list as long as your arm & it's almost normalised across the leisure industry. Motorhomes, campervans, caravans, and statics all appear to accumulate many snags. When you finally get away in your 184, I'm sure you'll love it as we love ours. Wishing you safe travels, Andrew & Tracey 🍻
Hi Andy,
We are away on our first trip away, we arrived on Christmas Day, on full service pitch, and guess what 😩 the shower tap is leaking Badly so we can’t use the water, because the pump won’t stop 🤬 lucky enough we are close to the shower/Toilet block, something else to add to our list, including cupboard door that needs replacing. Hope you and Tracey had a lovely Christmas 🍻 looking forward to your 3rd update in the New Year.
Take care
Lee&Lorraine
Hi Lee, sorry to hear you're experiencing further issues. Is there anything obvious you could do regarding the tap ? Is there a connection maybe that you can tighten up to stop the leak ? I'm going to contact both Swift & the dealer in the new year to see if I can put an end to our snags. My biggest annoyance currently is our pathetic factory fitted leisure battery. When off-grid, it barely lasts 24 hours. We've had a great Christmas here at the châteaux 😁 Best wishes, Andrew & Tracey.
Shocking, we went to the malvern motorhome show, at the three counties showground , we have a 23yr old herald & would not exchange for newer van as the build quality is shocking on new vans.
Hi Richard, as the saying goes, "They don't build um like they used to," & sadly, it's possibly true.
My gut feeling is thst your campervan will spend more time in their garage than on your drive. Also the way the insulation in the backdoor has been just dropped into the cavity. Its just not doing anything. And if it's been fitted like that there, then whats the rest like. Money back job i think mate. 🙏Good luck
Let's see how comprehensive their warranty turns out to be. I agree that their economical use of insulation isn't generous at all, is this even enough as an industry standard ?
Yep, that insulation just dropped into the cavity is appaling. Personally i would be looking to reject or for Swift to take the van back for a full refit.
Some of it is unacceptable eg the wet seat belt the insulation at the back door the falling head unit the sunroof bit the gutter it's mad I would say the builder had a hangover while he was working at it and he couldn't be bothered it's a beautiful camper but the fittings and finish is below standard the quality controller must have been absent how can he sign off a job like that If I was the boss I would be going mad
We picked up our brand new Swift Ascari motorhome four weeks ago. We only managed five miles before it broke down. When we finally arrived at our campsite the entire 12v system had failed. We also have similar build quality issues.
@leenicholls7239 Wow, 5 miles & it broke down. I'm sorry to hear this. It's far from ideal, but I'm sure all your snagging issues will be put right under your 3 year warranty 👍 wishing you the best of luck 👍
We have a Swift Carrera 132 2024, and have a couple of the niggles, however the rest seems fine. Back door Button had been glued on, it falls off, Door handles stick, grommets on sink always falling out. Re the Power off grid, I worked out that the Solar panel was not powerful enough in the UK sun, 3 days max for us due to 4 Amp draw of fridge. We have 2 batteries, one under each seat in parallel. As we are off grid for a week or more, we ended buying a VTOMAN, 1500 in a sale, which provides about 3 recharges or we use the VTOMAN Solar Panels to recharge if over a couple of weeks. Our dealer did fix a few things prior to delivery though. Like you love the van and so much easier than the old caravan.
@daveasavage Thank you for your comment. Reference to the sink, if you buy those uprated grommets off eBay (item screenshot in video) then your grommet problem will be solved. Reference the leisure battery & solar panel, I believe they ain't fit for purpose having to run the compressor fridge. We also bought some back-up power as we purchesed an Ecoflow & solar panel, which, as you say, helps greatly.
Sorry to hear your problems. Ive got a Autotrail v line 670s which looks like the same layout as yours. I picked it up in January, generally the vans been ok but silly little things like cutlery drawer opened when going round corners and some of the blinds needed re tensioning.Biggest problem though is when side door opens fully the lining inside door slightly brushes against side window causing the poly glass to scratch slightly.
Its a pain having to go back to dealer especially when mine was 50 miles away in Wellington.
I'm sure the majority of all new motorhomes have their snagging issues. I feel it's almost normalised in the leisure industry. It is good to hear you only have silly little things. Im sure your dealer will rectify your sliding door issue. Our dealer is only 26 miles away, but it can still be a bit of an inconvenience at times. Best wishes, Andrew.
Shocking quality 😮
You'd expect a lot better, wouldn't you on such a high value purchase 🫥
Sorry to hear about your experience , just to put it out there,I purchased a swift select 184 , as an ex demo vehicle in 2018 with 1000 miles on the clock ,in six years of use I have had a water pump fail ,other than that it has been perfect, no complaints about anything
@cam7858 Thank you for commenting with your positive experience 👍this is great to hear. Best wishes.
Looking at all this Is why I self built, when your primary goal is profit quality is always a distant second, without exaggeration I'd say about 60% of the things I bought for my build had some kind of problem because these are the times we live in.
I had a new Swift Select 184 in 2021 and had similar build quality issues to you,our baffle on the front sunlight also fell off,severeal handles and catches just fell off and the front bed was a waste of time,it collapsed in the night so many times it was the reason we changed it to an Auto Sleeper Fairford in 2022,the quality is completely different and i can't think of one thing that has gone wrong with the Auto Sleeper.
I'm hearing so many similar stories reference built quality of many many leisure vehicles. I'm glad your Auto Sleeper has lived up to expectations. Thank you for your comment 👍
Friday afternoon van build😩
Keep smiling my friend, hopefully all these things are fixable for you and that you have bought from a good dealer who offers good customer service.
Thank you for your uplifting message. As you know, on the day of filming, the van was going into the dealership and thus has already had a good number of these issues resolved. (Future Video) We're still awaiting some parts, and further warranty claims have also been submitted. Swift themselves are also currently in contact with me & here's hoping all will work out well, cheers, Andrew.
Omg I can't believe that 😮 hope you get sorted
Thank you for your comment. We're moving in the right direction. Here's "part 2"
ruclips.net/video/ynXjytleSV8/видео.html
@thomsonsUKtrips thank you so much
We have the 194,same issue with the silicone above rear doors.we were told it was accidentally put there. Lol.
@nicolam62 you are indeed correct. Since recording this video, I have been in contact with Swift & their quality team. They say when they initially started building the Carrera, it was thought sealing up the gutter would prevent leaks. Later, it was discovered that this was not necessary. Our dealer has since removed this silicone 👍
Ours is going to dealers in December to have it removed ,got a few other things that need sorting.
That's great news. Hopefully, your dealer can remove the silicone & sort out your other few things. Good luck with it. They're great vans, but some of these snags are really unbelievable, eh !
Shocking quality control the button on the back door falls off on my Citroen relay looks like the same doors
You can pick them up very cheaply on eBay if you need them. They're only about £8 for a pair 👍
Mate, I really feel for you and hope you get sorted. 70k is a lot of money and very hard earned and you shouldn't have these issues. I suppose you can put up with a few things at new but that's taking the pee. We are Static van owners ourselves and know people who have had issues with their static Swift vans. I will be watching with interest, take care.
@andrewwardle-d5b Thank you for your comment. I do believe snagging is common place across the whole leisure sector and across all manufacturers. Fi geres crossed their 3 year warranty is a good un 👍
Reckon you have a leak there maybe from the front heki or bathroom vent to the seatbelt and must have obvs had some leaking into the back of the van probably why the trim in bust? Those screws on rear doors are probably linked? Good luck pal.
Thank you for your comment & thank you for your good luck wishes 👍 cheers.
Hope you have the insulation in the back doors on your list. Surely it should be fastened to the panel rather than floating loose. Had a Swift a few years ago never again. Have a Carthago now totally different build quality 😊
@ianbox13 I'm no expert on insulation, but yes, you're correct it is loose. I'm guessing this is the case as there is such a minimum looking amount of insulation in there. A quick Google search suggests these vans are "fully winterised" for "energy efficiency," achieving "Grade 3" to the highest industry standard. Well, it doesn't look like it to me 👀 Again, I'm no expert but 😵💫
You expect ‘some’ snagging issues, vehicles, furnishings even new build houses, but the amount you initially discovered, let alone the additional ones, makes you wonder where the Quality Control was before it left the SWIFT factory and then again at the dealership. To be honest, they may be able to resolve some of the issues to your satisfaction 🤷♂️ If it was me I would be saying ‘Not fit for purpose’ and demand either a new vehicle or my money back. Certainly not a good advert for this SWIFT model and would make me certainly think twice about any other SWIFT vehicle. Thank you for being so open and honest and hope you come to a successful conclusion 👍
@littlefokker2004 you would have thought some of these snags would have been picked up on the production line or at PDI etc. Thank you for watching & thank you for your comment. Hopefully, their 3 year warranty will see us right. Stay tuned for part two, etc etc 👍
@@thomsonsUKtrips Normally the problems start arising after the warranty period has expired, not within the first few months of ownership 😲 Have you written to SWIFT directly ? I would be sending them a copy of your video 😉
@littlefokker2004 Swift are aware, they have been in touch with me 👍
Those rear doors havent moved theyve been adjusted. Ill bet the rear trim panel was broken because it was catching the aperture when the doors were first installed, theyve adjusted the doors to stop it catching but never fixed the trim panel.Shocking! Be good to see how they approach those faults and if they try to fob you off with some
Keith, you're correct. The rear doors hadn't moved. They claim the vehicle body shell is painted and the doors are adjusted at a later stage 😵💫
Couple of things...Fridge should run on either gas, 230v ehu & should only be operated on 12v when engine /alternator running.
2 steady green lights on Truma solar controller indicate both batteries charging.
@Russtynailer Hi & thank you for your comment. Ours isn't a 3-way fridge. It is a 12v compressor fridge. Therefore, it only works off the 12v leisure battery. The solar controller works etc etc, but the 80ah lead-acid leisure battery is far too small for the job 👎
It surprises me that the dealer is not asking how you are going to use the van. With your fridge you will require about 60ah/day to run the whole van. With a gas fridge it is about 20ah/day therefore the battery will be just big enough for a few days off grid. You must have discharged your battery to its absolute limit. Working on 60ah/day or 720Wh/day, you need to decide how many days you are going to be off grid. Large power banks have around 2048Wh, there are higher capacity ones but this will fit between your seats. That will give you a couple of days for recharging the van. I have done this when I’ve been off grid for 5 days with solar panels to charge the power bank. Without solar you have to go a campsite to recharge the power bank, unless you get an option to charge it whilst you are driving. Ecoflow do an alternator charger. Rob and Lynn on tour use one. Another option is to get the 280ah battery that fits under the seat and fit a battery to battery charger. If you go this way get a battery with Bluetooth so that you can check how much power you have available. One advantage of using a power bank is you can keep it when you change the van plus if you need to use mains power somewhere it is available any time. I’m sure you will get your irritations fixed and get a van you will enjoy.
Cheers
Martin
Hi Martin, thank you for your comprehensive reply. We have an Ecoflow Delta 2 & solar panel that has been a big help at times this year, especially when we were at Rob & Lynn's charity weekend in July. We're planning on keeping the van long-term. Therefore, we wish to change the leisure battery under the drivers seat for the largest capacity possible. Thank you for your suggestion, I'll have to do some Googling to find something like that 280ah & B to B. Our snagging list is already looking better, 50% sorted, 25% awaiting parts, 25% new warranty claims 👍
@@thomsonsUKtrips Fogstar and Roamer do the seat base battery 230ah, my mistake on 280ah. But a big improvement over your current battery.
@martinph9052 Thank you for these suggestions, I will check them out. Best wishes.
If water is getting under your floor from the seat belt wetting it won’t dry out, get it checked asap
@gregg9093 Part two is coming soon, where many of our issues have been resolved, but we are still waiting reference the seat belt that was wet 👎
Wow the vehicle is not fit for purpose , I suppose we have been lucky, we had a Eldiss motorhome where the fresh water tank fell off while in France, a steel band snapped .On our next model, a esprit 462, the dealer admitted the electric motor for Sun roof was not fit for purpose ,he replaced the motor however ,we rarely opened the sun roof for risk of failure. We now have a Consort Pace , workmanship superb
Ooow so sorry to hear about all this, It appeared the insulation was loose in your rear door too .
Are the chairs that have overspray, covers, I don't think they are reupholstered, can be swapped over...
Swift have employed a new Director to get on top of quality , check your roof lights are not loose...
Good luck buddy
@muddymarvellous many comments have been about the loose insulation in the rear doors or the lack of it. The front chairs dont have removable covers, they are fully reupholstered with the 'Carrera' branding. It's good to hear they're attempting to get on top of quality, they really need to. Our roof lights would appear to be ok at this time, cheers.
Hi Guy's,
Sorry to say but it looks like you got the Friday afternoon van 😢.
It's shocking that you spend all that money to get so many issues, so much for PDI.
Hope it all gets sorted 🙏.
We will be watching out for part two.
Here's hoping you can still put out some cracking funny travel vlogs.😊
Take care and enjoy.
Paul and Joanne 👍 ♥️
We still love the van, it's great & we've had some great adventures over the last 11 months. We just need to get all these little niggly snagging issues sorted under warranty 👍
We looked at these on Tuesday at the Motorhome Show and were really thinking this could be the one but not now!!😲
That is totally unacceptable, I think you have a leak on the drivers side causing cabinet, trim, and belt issues. The rear door trim is shocking, but the lack of proper insulation is even more surprising!
You must be gutted bud, they look the nuts but build quality is very poor. Fingers crossed you get the proper resolution. 👍
Hi Shawn, when we were looking for this our 1st van, we went to the NEC in October, and then again in February, we looked at loads and loads before choosing the Carrera. At the time, the Carrera was a new model & we had to wait almost 12 months for delivery. Ours was one of the very first off the production line & I believe this is where many of our issues have originated from. Many comments have mentioned the insulation. As with all new vans, you get a Swift 3 year warranty, so I wouldn't let this honest & transparent video put you off. We still love our van & a follow-up part 2 video will be on in the next couple of weeks 👍
Sorry to see how many snags you have and the hassle factor having to take it in and out of the dealership. Being brand new you would think as it left the factory it would have been checked and on receipt at the dealership. We looked at the 184 but I was not impressed with the finish. We opted for a second hand WildAx Solaris. A couple of snags to follow up with the dealer. Hope you get it sorted.
Thank you for your comment. It can be a bit of a hassle revisiting the dealership, but hopefully, they'll work through the snagging list & we'll have a snag free van. All I can think is Swifts end of the line PDI check mustn't be very thorough 👀
Apologies just read comment re type of fridge. I dont think any size battery would power a fridge & everything else for more than a couple of days, even with limited solar. 3 way fridge best option I think
@Russtynailer no apologies needed. As you say & I agree, the 100w solar panel & 80ah lead-acid battery are insufficient to run the compressor fridge. Even during the summer in lovely wall to wall sunshine, it still couldn't manage more than a day & a half off-grid. I believe 'going forward' manufacturers are trying to move away from gas ? Best wishes, Andrew.
Replaced my 95ah with a 120 from advanced battery supplies. About £140 delivered I think. Also use 2400 watt Afeiry power bank as back up. Dont think gas will be phased out in our lifetimes!!!!
@Russtynailer Thank you for your reply. I'm looking to replace/upgrade our small/original 80ah leisure battery for something with a larger capacity. The current battery looks lost under the drivers seat. Shortly after we got the van I purchased a Ecoflow Delta 2, a portable solar panel, an air fryer & a flatbed microwave to help with the off-grid camping 👍 I agree, you could be right about the gas 😁
Under the sale of goods act (called something else now) have you thought about rejecting it?)
Cosmetic issues or minor faults that can be repaired are not enough to trigger your right to reject the vehicle. These sorts of issues should be dealt with under the warranty.
Seems standard for Swift . Our new Kontiki picked up end of Sept 2023 is still having snagging work done a year later . Shocking build quality . Sky view trim , like your trim not fitted . Waiting to have mine refitted . Hab door been waiting months for a replacement . Heating bust . Loads of other stuff . But worst , last week , automatic gearbox failed after 3500 miles . Fiat believe may be end of November for parts .
@EddieHulme Thank you for your comment. I'd agree pretty standard & it would appear normalised across the whole leisure vehicle industry. We've been waiting for parts now since collection day. Wow, gearbox failure, what a nightmare. So far, nothing on the FIAT base vehicle has failed on ours, all our issues are to do with the Swift side of the build.
Thanks
It’s rubbish when you spend so much money on a camper and you finish up with so many faults. Our camper left the factory on the bump stops on the rear suspension. I’ve fitted air suspension which has sorted that and the van rattles a lot less. Surly the quality control should pick up on stuff before they send them out to the dealer.
@martinmiles9821 manufacturers claim at the end of the production line all vehicles go through a PDI "Pre Delivery Inspection" 👀 If this is the case then I would why you hear of so many snagging issues with motorhomes, campervans & caravans ?
Hi, I have exactly the same van, a 2023 and I must say the quality of workmanship is poor,
It all looks good but when you look closer it is not,
Both our beds had the same issues and didn'tfit correctly,
The gas setup was for discontinued bottles so I had to rearrange all the clamps etc,
4 or 5 of our blinds keep falling down,
The switches for the water tank valves were round the wrong way and when the engineer repaired it he left and then the tank valves stayed permanently open so we could hold no water in any tank, spoke to swift and they said we had to open up another claim !!!!
The material on all the panels is separating from the panel around all the windows,
Rear seat stitching is frayed on top,
A panel above our heads when driving fell of hitting our heads and causing a gash to my partners leg,
The chrome strip above the front seats has separated,
I'm sure there is an issue with the solar and it's not charging properly,
The edging on some wood is peeling at the door,
They have already returned to put extra fixings in the upper cupboards,
The shower leaks from the tap,
The sink was broken when delivered,
And we haven't even done a thousand miles yet 🤷🤦🤦
I'm sure i have forgot some bits
Wow, I feel your pain. Sounds like you have had every problem going. I had to move the gas bottle locating lugs to take a single Safefill bottle. We had a pannel above our heads that fell off whilst driving, frightened us to death. Check your rear gutter for silicone. Hopefully, you have a good dealer to fix all your issues under the 3 year Swift warranty. Best of luck.
I am about to buy my first motorhome, my knowledge of them is little but l am a tradesman. I went to shows at Harrogate & Manchester and was appalled at the quality on display. I think they blow you away with an illusion of quality but looking closer metal is plastic, wood is plastic, leather is plastic etc etc Nothing gave me confidence in any interior furnishings for longevity and seeing as l am buying one for a 2 year tour then l am now leaning towards 20 year old Hymers!
@saltaireorangebicyclechopp8555 It goes back to that old saying & maybe it is correct.
"They don't build them like they used to"
Faults like these really destroy the pleasure you get from the vehicle as you wait for the next problem. When I was working our company policy was to "do the right things right, first time" which was a great business strategy. Happy customers and no non earning time putting matters right. You might be aware of a RUclips channel "Amazing Liz" where Liz is taking on the RV industry in the USA. Appalling faults on RVs often costing upwards of $400,000.
Hi Timothy, thank you for your comment. You are correct as these issues have somewhat tarnished the whole experience of buying a brand new motorhome. This vehicle is covered by Swifts 3 year warranty, so hopefully, all will work out well, but time is ticking & so far, in my experience, there is no urgency to resolve these issues. Waiting on parts (for months & months) excuses, delays, sub-standard repairs. How do these vehicles pass their PDI checks ? I'll take a look at the 'Amazing Liz' channel, cheers, Andrew.
OMG, That is SHOKING.!!!
It's quite a lengthy list, isn't it 😒
A few months ago I was talking to a fella in withernsea who'd bought a brand new swift motorhome. Told me he wasn't going to keep it long as the build quality wasn't very good and definitely not a full timer's vehicle. It makes you wonder why franchised dealerships take on swift and elddis as the customer returns must be a headache. We all know that a customer pays for a P.D.I but it's the customer who actually does it. With such obvious issues from new I'd be asking the dealer that if I've paid for a P.D.I and there's obvious issues then was it not done ( fraud) or was it done incompetently. !!
Holy shit looks like a van that has been glued together. How will that survive the earthquake that is a moving van.
As for the back doors ? Looks like poor insulation and no vapour barrier ?
Many owners on the Carrera owners page on FB say their rear gutters are also filled with silicone 😮 so I'm not sure what was going on during manufacturing ? since recording this video, our dealer has removed this silicone 👍 I was thinking the same, they wasn't very generous when fitting the insulation in the rear doors 😒
I've looked at new vans £80k+ with the same sort of problems, plus gas and electrical installation inadequate. That's why I bought a bare van and built my own, piece of mind. There are far to many companies with poor build and quality control. 80amh leisure battery, that's a joke, I run 240amp connected to a 200w solar panel.
Hi Andrew, you're correct. Having a list of snags is half expected & almost normalised across the whole of the leisure vehicle industry. New caravans, campervans, and motorhomes all appear to have many snagging issues.
The best addition I put on my Swift was the ‘For Sale’ sign absolutely garbage.
Thank you for your comment, it was actually quite humours & it made me chuckle 😃 best wishes 👍
Company new when they sold you the van. Water must be coming in from the back that's why they sealant on the roof shocking .up to now my california ocean been OK touch wood but for 73000 I paid I didn't get alot inside I hope you sort it or swap it for another one
@AlamAhmad-ur8sq Many of our issues have been resolved since our trip to the dealers. (future video) Hopefully, they will resolve the rest of them in good time. It's great to hear your VW is a good un. You don't get a lot for your money in any of these leisure vehicles, safe travels 👍
We had a new swift Kon-tiki twin axle in 2019 , it fell apart , cupboards fell of the walls all 3 of them , it had serious water leaks everywhere, main habitation fuse board changed from water ingress , new seats ,new bulk head panel ...the van was 97k and looked absolutely stunning but unfortunately is was a shocking build ,
@pmorgan857 some of these stories are unbelievable 😳
A day and a half sounds about right for an 80ah battery. I always reckon a fridge uses about 4 to 5 ah for 12 hours out of 24 that’s 72ah in 24 hours so your 80ah lead acid battery will be totally flat as normally you can only use about 50% or of the 80ah. 80ah is totally unsuitable for the job in hand.
Thank you for your comment, I agree that the battery isn't up to the job. It goes against the grain replacing a new battery, but I'll have to upgrade it at some point 👍
Well where do I start with my new GF 80 Autotrail , just a brief summary Automatic gear failure and still in the dealership fiat garage since July.
Drop down bed falling down whilst driving, basically all the sub standard issues with trim etc , I just carry a tub of glue.
The quality of all new van’s today are really bad and when purchased they just don’t won’t to know when you drive away and customer service is shocking.
Please beware when buying your new van / motor home or caravan etc you will have problems.
Wow, sorry to read this. The auto-box issue sounds like a major problem. You say FIAT has had it 4 months already ? That doesn't sound good at all. I agree, the quality of the materials & the quality of workmanship needs to be improved massively. If nothing else, at least we're raising awareness.
Well, at first I thought, oh no, not another nit picking moaner! However, having watched the video I can see that there really are some bad issues. About the fridge though, as far as I am aware the fridge, if it is a 3-way fridge, will run on gas or mains. The only time it will run on battery is when the vehicle engine is running. I may be wrong there but that is what happens with our caravan.
@bizarremagick thank you for your comment & thanks for watching. This fridge isn't the 3 way type of fridge. This is a compressor fridge, therefore, it runs off the 12v leisure battery only.
How did you get on with taking the van back to the dealer ? just picked up a new trekker last week and I have a small list of things so far
The snagging list is now 50% sorted, 25% waiting parts, 25% new claims. Hopefully, you can catch up with us in "part two" for the latest on this long list of snags. Thanks for watching & best of luck with your snags & warranty claims. Best wishes, Andrew.
Im totally shocked, that insulation flapping about 🤯
I had to reject a new van 2 years ago.
It was stressful but i got a full refund plus statuary interest.
If i was you, I'd seriously consider trying to reject :/ Good Luck
Many comments have been about the insulation or rather the lack of it. Swift claim all their touring caravans, campervans & motorhomes are designed for energy efficiency, achieving grade 3, the highest industry standard for heating & installation. 👀
@@thomsonsUKtrips it looked like it was flapping about, good luck getting it sorted 😬
Holla if you need any advice on rejections!
Awaiting part 2 ……? No part 2 folks …..they repaired and or replaced everything ?
Hi Peter, 50% of the snagging list has been completed, 25% we're still awaiting parts & 25% were new warranty claims. Hopefully, part 2 will be uploaded soon. Thanks for tuning in👍
Reject it and buy a Consort. We had a Swift Compact MH , loads of issues with it.
Went to Brownhills a few months ago and looked at the Carrera's. On first glance they appear very smart but look for more than 5 minutes and you'll notice the poor quality fit and finish on pretty much everything.
@Mr.K01 I'd love to be wrong, but I think poor quality fit & finish are pretty much standard & almost normalised across the whole caravan, motorhome, campervan, leisure vehicle industry 🤔 we still love our van, but I agree with you. They are very smart in appearance, but if you look a little longer, you begin to see cost cutting measures, faults & issues. We're currently working with the manufacturer & dealer to correct our list of snags. 👍
Are you sure it’s a new van?
@ambydaly5713 Hi, amby, yes, it's a brand new van. We went to the NEC in October 2022, looking at vans, and again in February 2023. After paying the deposit & due to delays in manufacturing, we had a 9 months wait for delivery of this "Swifts" brand new model, "Carrera" Ours was one of the 1st off the production line, maybe this is where our snagging issues have arisen from ?
He'll mate I feel for you,have had seven vans and have found brit vans have quality issues.My honest advice is to cut and run from this one,
Since filming, many of our issues have been resolved. Some issues we're still waiting on parts & some new warranty claims have been submitted (future video) Thanks for watching 👍
Feel for you, it’s so disappointing when you’ve invested so much money into these vehicles. We had the same with a German panel van conversion. We gave it back after 3 months. Have since purchased another van from a Leeds based converter - a totally different kettle of fish. You need a better battery set up and probably more solar for more off grid use with the compressor fridge. Good luck anyway🙂
Thank you for your comment, Isn't it very frustrating when you fork out many £££ for a leisure vehicle & the quality of them turns out to be very, very, poor 👎
Good luck getting your issues sorted. 80 ah will never be adequate to power a compressor fridge. That is a bare minimum leisure battery and a very poorly thought out design. I would be pushing the dealer for at least some contribution to solar/battery upgrades
Due to the chemistry of a Lead-Acid battery, I'm led to believe you can only use half of it's capacity & then it is out of charge, so our 80ah leisure battery is basically a 40ah. As you say, 80ah has to be the bare minimum the manufacturer could have used. I would say that on a brand new leisure vehicle, it is not fit for purpose.
@@thomsonsUKtrips You may get away with it for low useagein summer but it was never going to be work with a 12 volt fridge
There's room under the drivers seat for a physically larger battery as the factory fitted 80ah leisure battery looks lost in there. I'll have to look for a replacement with a larger capacity 👍
Sadly, the snagging list seems to be common with all new vans.
@OurWedding2012 Sadly, you're not wrong. This is our 1st leisure vehicle & from what we'd heard before purchase, we expected a number of trips back to the dealers. With a bit of luck, the manufacturers 3 year warranty will be comprehensive & we can iron out all these snags 👍
I could double your list on our 184
Wow, really, you could double our list 😮 that's far from ideal. When I was putting this video together, I wondered, "Am I being too fussy ?" But reading the comments here and the comments on FB, it would appear many folk are having many more issues than us 👎 unbelievable, eh.
@@thomsonsUKtrips Trim hanging off, cooker/grill fell out/rear door interior handle was broken and fixed with superglue! rear door panel loose, battery dead on arrival, solar panel not working due to blown fuse, leak in the window at the front, fly screens fall down. blinds won't stay up. The control panel 'crashes' and needs resetting.
@ChiefDruid-ep3kc It really is unbelievable, isn't it. hopefully, all your snagging issues will be rectified while under warranty.
Thats, not good, fingers crossed for you. The Swift build quality is at best OK, but seen so many problems with Swift and Bailies.
Thank you, Neil, for your comment. Hopefully, all issues will be resolved under warranty. By the way, we love your channel rebranding 😍
P.S the fridge will drain the leisure battery in no time. These factory/production line vans are not designed for off grid use. It's expected that most buyers will stay on sites and use E.H.U facilities. That's totally defeating the idea of a campervan. You will need a good solar panel set up with a lithium battery arrangement. ALL vans and motorhomes IMO should have diesel/electric combination for the heating and hot water with a simple gas bottle for cooking. i.e the new bailey endeavour. Stay away from underslung tanks ( elddis CV range etc ) as what dealers WONT tell a prospective buyer is that MFG fuel group are doing away with forecourt filling points in favour of much more profitable EV charging points. Do your research!!
With the current substandard factory fitted 12v leisure battery/solar set-up, you'd be lucky to get a day & a half out of it & that's with some July, August, wall to wall sunshine. Upgrades to this system are inevitable 👍
I feel so sorry for you , such an expensive purchase I’m appalled it was allowed to leave the factory, I can’t believe what I’m seeing on a brand new vehicle, we are looking at purchasing a motor home and are looking at German builds, so we shall see what’s out there or forget the idea altogether, good luck.
Hi Freya you will pay a bit more but go for a German build camper we have had several motorhomes over the years, but our present van is a camper Dethless globe trail on a Citroen jumper base, we have had ours a year this month and had 4, 3 week holidays in her in SW and southern France and the only thing we have had to do is put air in the tyres, superb vans, not sure of the cost in the uk but €60k in France best of luck ….. Pete 🇫🇷
Crikey as ithers have said absolutely shocking must be enough here to reject the vehicle, some of the structural issues make you wonder whether the vehicle had some damage during the build
Speaking to other Carrera owners on a group on FB & their Carreras also have this silicone in the rear gutter from new ? Since filming, my dealer has removed the silicone. I have been in conversation with Swift, I asked a number of questions, one being "Why is there silicone blocking the ends of the rain gutter ? I'm awaiting a reply.
Best of luck getting it all sorted
Cheers for that David. The snagging list is now 50% sorted 25% waiting parts 25% new warranty claims. Hopefully, you can catch up with us in "Part Two" for the latest on this long list of snags. Thanks for watching. 👍
👍👍
Why don’t you reject the vehicle ?
@simonharrop6896 Since making the video & going back to the dealer, some progress has been made & many of the issues on this list have been rectified. I'd say we were 50% of the way there, 25% awaiting parts & 25% new warranty claims 👍
Quality control guy was off sick.
Or his guide dog was..
Madness eh, thanks for the humour 😀
😀😀😀
Hope it all gets sorted Andrew…!
Cheers, Steve. Since our visit to the dealers, our snagging list is now around 50% done, 25% awaiting parts, 25% new warranty claims, I'll do an update video soon 👍
Im a finisher in the marine Industry, this is appalling, but believe me typical of British build quality. I hope all works out for you mate.
Cheers, hopefully we will get these issues rectified under warranty 👍
It is not what I expected when purchasing a brand new £70k vehicle 👎
Thankfully your consumer rights should see this resolved. I’m sure Swift are aware of your honest and fair videos regarding their dismal build quality. I’m in the market for a similar van, it will not be a Swift.
The silicone in rear rain gutter is unbelievable…….”New van please”
Since the recording of the video, our dealer has removed this silicone. They didn't understand why it would have been put there. On the Carrera owners page on FB, many Carrera owners have also had their rear gutter ends filled up with siliconed from new at the factory ?
What gets me all this should of all been picked up by the dealerships PDI checks clearly not been checked correctly. They cant cut a metal pole to the correct size i dread to think what else could be wong outside in places your not likely to go look at. Me personally i would take it back to the dealership and rejected it which you have every right to do
It’s terrible I would recommend the dealership had a swift representative come to your home to see all your snags 😮
Got a new van sliding door cack back side window door too close need s a jusing can't do it till December
Madness, ain't it 👎
I would expect the odd issue but nothing like you are experiencing. I wouldn’t want the vehicle back I would be seeking a full refund.
Bonkers ain't it 👎
Need to have a word Directly with Swift an take it in to where it was fitted out so that there fitters can actually see what you have paid for, an ask questions and get there side as to why no one can put a screw in straight, I have a Swift unit which has had its problems as with new that’s when it was new, I’ve done a few jobs, one that comes to mind is I removed all screws silicon them an put them back in (of course) as I’d get to destination with screws on the floor on arrival, not so funny then, but now 🤣 if you had paid a bit more you could have got a new one😂🤣 Hope you have your list erased, as a thought I will silicone my rain ledges, it will give me a water feature, down side of unit, I believe you’re handy enough to do the jobs yourself then it would be done properly, but warranty for what its worth. Good luck
Thank you for your comment, I have done a few minor jobs myself, but I'm reluctant to do much more while it is under warranty. I know what you mean about finding screws on the floor, your silicone/screw idea is a good un 👍
Sorry to see this but the mainstream companies just use very unskilled labour to throw them together and get them out the door.I noticed the so called insulation just thrown in the back door.I fit a bigger battery on a micro camper with far less to run.What is with all the silicon ?silicon is a sealant not an adhesive.
@DarranRound yes, quite a few people have commented on the insulation in the rear doors. On Swifts web site, they claim all their touring caravans, campervans, and motorhomes are fully winterised, designed for energy efficiency, achieving Grade 3, the highest industry standard for heating & insulation. Even on the sunnest summer day, the 80ah lead-acid leisure battery & 100w solar aren't up to the job of running the compressor fridge on it's own. I'd like to know myself why the rear gutter was filled with silicone. Many other Carrera owners on the Carrera owners' FB page claim their rear gutters also have silicone. Our silicone has now been removed by our dealership 👍
What has happened to your steering wheel? It looks like it’s half been spray painted silver? That surely can’t be standard Swift finish, that’s where the paint speckles on your seating has come from, was the van new or used? just bizarre…
@MotorhomeTrio We purchesed the van brand new. The steering wheel is perfect in every way. On the video, the bottom of the steering wheel is in bright sunshine 🌞 & the top of the steering wheel is in the shade 😎
@@thomsonsUKtrips Ah ok, my theory it was spray paint was incorrect then 🤣👍🏻
That’s awful. Make sure you disclose who the trader is if they dont rectify your faults. Good luck
Thanks for the good luck 👍 Hopefully things will work out right & all our faults will be repaired/replaced under their warranty 👍
the traders just the middleman , you go back with faults the dealers put in claims to the van builder get the parts then book you in and fix it , what more can they do ?
I was told to stay away from from swift
They just don’t make them like they used to too that includes cars wait till you get engine problems all these vans seem to have problems
@randlcars4582 Wow, really, 😮 don't wish that upon us 😭😁😳
Take it back get your money back 😮
It would seem swift haven’t improved in the slightest with their build quality
Bonkers, ain't it on such a high value item too 👎
It’s a Swift, not sure what you were expecting tbf, shit quality.
I would have left it at the dealers as a lot of the issues were found from new.
Hope you get them all sorted.
It's our first leisure vehicle & we had heard of some horror stories. We're hopeful our snagging issues will be resolved under warranty 👍
@@thomsonsUKtrips good luck 👍👍
👍 Thank You 👍
Wildax vans have similar issues best vans are German.
That is not my experience at all. I've had a Wildax can for a year now and it's not been back the dealer once. The build quality is excellent. I see the German engineering myth continues. Lower end German vans are equally susceptible to build quality issues
Agree I bought a Carthago C Tourer no issues at all 💪
That’s an absolute disgrace, I would of given it back and got my money back
That’s “shocking Mate”
Unbelievable, eh, not what you'd expect when buying a brand new vehicle, but it seems normalised & often half expected when buying a new motorhome 🤔
My goodness that is bad. You documented it very well. They need to fix that quickly to a high standard and pray you are able to make an update video saying how well they responded. Looks like a bunch of untrained monkeys put it together. Not acceptable. Fingers crossed for you and well done for sharing.
Yes, there will be an update video. We really do hope Swift solves these problems to a high standard & in good time as we love the van minus it's snagging Issues. The video is doing well for views, so maybe Swift will get to view it. I'm very reserved & usually fly under the radar, but whether it was right or wrong, something inside me felt like I needed to do this upfront, honest video, cheers, Andrew 👍 PS since I filming this the dealer has fixed the front cupboard, replaced LED strip, secured front wall, fixed rear door issues, removed gutter silicone, fixed fly screen tension, fixed sink grommets but all this is for another video 👍
Bloody nora I would be absolutely going mad
I understand that due to them being hand built, it is half expected to have a lengthy snagging list on a new motorhome, madness, ain't it 😮
Clearly not for for purpose. I think a new vehicle is in order.
Not of acceptable quality or fit for purpose, return it for a full refund under trades description act
I'm sorry but I was pmsl at the lack of insulation in that rear door panel, and I bet I wasn't the only one thinking WTF. But not only that, the money you have paid for that and the quality of the build is dog sht. That battery is never going to be man enough even if they put an 80ah lithium in it. The marks on the rear door hinges are only where they have had to adjust the doors after putting those crp plastic panels on with NO sound deadening and sod all insulation. If they put that little effort into that part of the build! I'd hate to see everything else. I bet that rattles and creeks like hell.
Many comments have been about the lnsulation or lack of it in the rear doors. A quick Google search on Swifts website suggests these vans are "fully winterised" for "energy efficiency," achieving "Grade 3" to the highest industry standard 👀
It’s disgusting the way Swift send out their vans and expect the dealers to correct their faults. Their PDI process is non existent trust me , I had a list just like you on our new 894 some of our issues were exactly as yours, I made Swift collect our van and take it back to their factory to correct everything!!
I’d never buy another Swift van ever again 👎
@thebeechcombersontour9930 Thank you for your comment. Isn't it astonishing some of the horror stories you hear about, especially when buying such a high value product. We still love our Swift Carrera, but all these snags do tarnish the whole experience somewhat.
@@thomsonsUKtrips Swift are getting a really bad reputation for exactly the experience both yourselves and me have experienced. Anyhow, enjoy your van and best wishes in getting everything sorted 👍
I wonder if Swift Group will watch this video ? Hopefully, our snags will be rectified within the warranty period. Thank you for your well wishes 😁
That's quite a list, and makes us feel lucky that ours is not bad (we have the 144). Your cupboards not aligned and bed catches riveted in the wrong place are shockers , just shows there is minimum or no checks carried out prior to sale. Power is a problem, like you we have the one battery and one and half days off grid is about the same as what we get. Even with the fridge turned down to the lowest setting. The 2024 version has 2 batteries so they have obviously realised that one is completely inadequate. We talk about our power problems in a few vlogs time.
@MikeandTriciaOotnAboot Hi Mike & Tricia, you've just gained a new subscriber 😀 I wonder, how did our rear bed pass PDI 👀 ? Was it even checked ? Was any of the van checked ? The bed was unusable & we had a site booked, we were obviously keen to use our brand new van, therefore I took it upon myself to move the brackets, unbelievable, eh. I feel the 80ah lead-acid leisure battery & 100w solar panel are not fit for purpose, I may well have to upgrade these, but I feel you shouldn't have to on such a new vehicle, best wishes, Andrew & Tracey.
It’s a UK made Swift, enough said! European manufacturers seem to able build things properly, or at least better than the UK manufacturers, same with caravans, the quality is shameful.
I'm hearing this time & time again. Neither caravans, motorhomes, campervans, or statics seem to escape this poor level of quality & workmanship. I'm of an age & I remember a time when we was being told to "Buy British."
Mate that’s shocking, bloody awful quality, we bought new a Dethless globetrail 600 October last year on a Citroen jumper base, the only thing we have had to do on ours in that year is pump up the tyres and in France we only paid €59.000, just had its 1st Hab check all good, swift should hold their hands up in shame, their caravans are bad as well….Pete 🇫🇷
Cheers, Pete, for your comment. I'm old enough to remember a time when we'd be told to buy british 😳
@@thomsonsUKtrips yes mate once upon a time 🙁 big shock for us when we moved here and started looking for vehicle replacements (we sold literally everything except furniture and our old Vespa scooter) was that the car dealerships are spot on especially main dealers and the motorcycle shops superb, but some of the motorhome dealers were just like the uk all over you like a rash when you4 looking but blow you out as soon as you stop and think about it we found a family business who were brilliant gave us a great deal on a pilote which we had 3 years then we traded for the Dethless we only lost €6k from the trade of the pilote for the Dethless we were gobsmacked in the uk we were used to losing £12k on a trade in, and after sales is superb, watched your vid again I think you ought to go directly to swift with a legal letter best of luck mate you ought to be enjoying it not worrying about it all the best Pete 🇫🇷
That’s absolutely appalling quality isn’t it. Very substandard.
It's not the best, is it ? It's very shoddy, especially in areas that you're not meant to see. Hopefully, their 3 year warranty is much better 👍
Bad quality control, this is why a lot of people convert their own Vans
you get what you pay for tbh, you need to spend over 100k for decent one.
Thank you for your comment. This is our 1st leisure vehicle & we went to the NEC twice, looking at all different manufacturers & alternatives of the 6.36m Ducato based vans. We could have easily spent less money than this £70k. I agree you could easily now spend 100k, unbelievable, eh ? Having owned this Carrera for 11 months now, I feel Swift has cut corners on the solar/leisure battery side of things & probably the insulation side of things, too.
Looks like a cowboy company..with poor workmanship
I would go for a full refund!
Unbelievable workmanship 👎
It’s a swift ! All those faults are standard 🤦♂️
@sallen2779 I'm hearing this a lot now 😮 as long as these snagging issues are resolved under warranty, then we'll be happy 😊
Just found your channel,I feel so sorry for you.Send it back,it's not fit for purpose, I'm buying a second-hand Hymer.The German people would not accept this poor quality.Push for a refund.
Hi Tim, thanks for tuning in & watching part 1 of our snagging videos. Here's part two if you fancy an update 👍
ruclips.net/video/ynXjytleSV8/видео.html
Many people say the level of quality & level of detail isn't what it used to be on newer motorhomes.
That's really bad. Ask for a new van.
@camperventure388 it ain't ideal, I'm led to believe that as they're hand built, you should expect snagging issues, but 😮👎😵💫
I will never buy a Swift MH. Not happening.
The public need to know how awful these MHs are, and then they'll stop buying them.
@bigtoe333333 I believe some manufacturers may well be better than other manufacturers, also some vehicles may well be better than others. I also believe many of these snagging issues are common place right across the leisure vehicle industry. The whole industry needs a massive shake up. Brand new vehicles should not leave the factory like this, unbelievable eh 👎
@@thomsonsUKtrips , tbh its convinced me to buy German. They seem more solid, with beefier fixtures and fastenings that seem like they wont just fall off on a weekend trip.
My biggest headache at the moment is deciding between the extra space of a MH, or the extra freedom of a 6.4m van conversion. I love space, but I also love an easier drive!
@bigtoe333333 Thank you for watching & good luck with your lengthy search for the right one 👍