Good morning Andy, as you know we are in our van on a weeks holibob and keep looking at your videos. I don’t know if we’ve missed any but we have a very noisy fridge that hums loudly. It seems more so during the night and goes on for hours, and wondered if yours or anyone else has the same problem. We know that a compressor fridges are a bit different as all others we have had just hums quietly in the background. I am so desperate to look in all the doors for the insulation problems as you say the lack of, but the side slider and the two cab doors must be insulated but am finding that there is slight condensation and drafts in those area. Just got to be brave and take the panels off (gently) to check. Could be a video, on how to do such a thing 😂😂
Hi Lee, when we get in bed, I always put the fridge on "quiet." In this mode, the fridge compressor slows & the display shows an ear 👂 To get the fridge in "quiet mode" you simply scroll through the user menu by pressing & rotating the single dial on the fridge. As for the insulation, I still plan on removing the plastic pannels on the side sliding door & both cab doors so I can check them for insulation or the lack of it. 👍
Thanks Andy, that’s improved the noise a lot. First time we’ve had a compressor fridge, all our other motorhomes and caravans came with the 3 way type, no noise 👍 Happy New Year to you both 🍻🥳
@LeeLorrie, just 1 thing to note, after about 8 hours or so, the fridge defaults back to it's standard settings, so you may have to select "quiet" 👂again at bed time. Enjoy the rest of your stay & have a great new year 🥳
Good to see part 2, also good to see progress, like most others have said these products should not be handed over like this. Customer and dealers having to put up with such poor workmanship. Chin up keep at them and thank you for highlighting this
As always, thanks for tuning in to "part 2." I'm sure they'll be a "part 3" as soon as I have any developments. Yes, 14 issues down & 6 to go, so I feel we're at least moving in the right direction. It really really is madness, isn't it that the quality control is almost nonexistent on such a high value item. Thanks again & best wishes.
You deserve a medal for your patience with Swift and the dealer. Glad you got a lot of it sorted. As regards the battery situation, we have 2 x 90 ah batteries and a compressor fridge plus 200w of solar we can do 2 days off grid but have decided to upgrade to lithium after 2 years of slight battery anxiety🙂. Not really necessary but the batteries will only deteriorate. Happy travels!
I'll happily take the medal for patience 😉 our list is shorter than it was, so I'll take that for now. We're going to go all out & also go down the costly route of lithium if all that gubbins is a possibility on our van, we may as well have it right. Thank you for your comment & best wishes.
Love the Carrea range, we ordered a 144, but it never came so went for a Consort Reef, great vans and customer service is brilliant 🙂 Glad your getting it sorted, hopefully all will be good in the end.
Hi, tylerstravels. Thank you for tuning in & thank you for your comment. Maybe you ordered your 144 around the same time as us as when we ordered this 184. We got to a point when we didn't think it was ever going to arrive. At the time, there were delays in chassis from Fiat, then delays in manufacturing from Swift. I believe many of our snags came from this being one of the very first off the production line. It's great to hear your Consort is good un. I'm hopeful all will be good with ours in the end, cheers, Andrew & Tracey.
Thanks for posting. I looked at upgrading to the Carrera from our Elddis CV40 (which has had a few issues but not too much). I spoke to one sales guy at a show and he told me on average the Swift Carrera's have 70 issues which sort of made my mind up - it's still a lovely van though. Having successfully returned a BMW to a dealer because it was faulty from new I'd always suggest rejecting the vehicle ASAP and particularly highlight the not fit for purpose items. Give them a specific date to put it right by (not your problem if parts are not available) and give it back if they don't sort it. All that said, try and separate the aggravation from enjoying the van. All the best.
Wow, 70 issues 😵💫 that's bonkers ain't it. Good advice, thank you. Yes, we still do love the van, minus it's current faults & we're enjoying our travels. Best wishes 👍
Cheers, Andrew, yes, 14 snags down & 6 more to go, I am hopeful we'll get um all sorted. We do love the van. Thank you for your nice comment. Best wishes.
@davidstonehouse6647 Yes, we're certainly going in the right direction. 14 down & 6 to go. Thank you for tuning in & thank you for your comment. Cheers.👍
Really informative as always, thank-you. Especially as we are weeks away from picking up our 2025 model year Swift Carrera 132 Auto. We live in the West Midland, close to a Company called ‘Blue-Fix’. For around £1500+ they do a complete lithium battery upgrade and fix, with appropriate batteries, Solar panels & the other gadgets for your individual electrical requirements. They can be found on RUclips and by some RUclipsrs who have used them. We plan to get our Carrera to them as soon as we can after pick-up, to sort out our Van’s electrical system, so we can off-grid for up to 5 nights on electric. Sadly at the Swift price-point of Vans, the electrical systems supplied, are not really designed for off-grid, only electrical Camp site plug-ins. We are looking into other major upgrades too, I won’t list here. We deliberately planned, Instead of buying a Van at £90,000, we went for the Swift Carrera, as it’s a nice looking Van, but a Van we could upgrade. It is currently costing with market conditions strained for manufacturers and dealership’s £5000 off from the advertised brand new OTR listed price. So it is costing us £72,000. We are then spending the other £18,000 on upgrades we could have spent on another Van/Manufacturer, to get the Van with upgrades we wanted, instead of buying at £90,000 and then still having to do upgrades! Plus Swift is British & I’m a big believer in supporting British products and British workers, regardless of some peoples views on Swifts quality. Your information you have provided on ‘snags’ has been extremely useful & if I run into you in the future, I owe you a beer, possibly at the Rob & Lynn 2025 Race for Dementia charity event they run. All the best for your future CamperVan trips 👍 🍻
Thank you for your comprehensive comment. Best of luck collecting your Swift Carrera 132, I'm sure you'll love it as we love our 184. Thank you for the info reference "Blue-Fix." I'll be checking them out for sure. We wish to do more off-grid as we prefer this way of travelling. We find campsites a bit too regimental, a bit too clinical. I'm guessing we're both of an age where we can remember when it was drummed into you to "Buy British." I'm also guessing all leisure vehicle manufacturers have quality issues, British or not. Yes, maybe we'll cross paths at some point in the not too distant future. If we do, then don't hesitate to say hello 😁 Best wishes, Andrew & Tracey.
Sorry to hear of your problems. If it was me, with so many problems II would have rejected the vehicle. I have just taken delivery of a 2024 Swift Voyager 594 automatic. A few snagging certainly no where near as many as yours. Good luck Clive.
Hello, you are required to give the manufacturer/dealer a reasonable amount of time to make the vehicle right. Cosmetic issues & minor faults are not enough to trigger your right to reject. These sort of issues should be dealt with under the manufacturers warranty. Hopefully, your Swift Voyager will be almost right straight out of the box. Best wishes & happy travels ❤️
Hi, Well, that certainly is an eye-opener. Nice that you are getting things sorted though, can't believe the dealer said your bed was now ok, think they missed the point you had fixed it yourself 😮. We have often wondered about body claims and who's responsible as with the seat belt issue. Not sure where you purchased the van from, but overall your dealer seems quite good from the vlog. Will you be keeping us up-to-date regarding the other issues 😳. Looking forward to your next vlog out and about. Take care 🙂 Paul and Joanne 👍 😍
Hi, yes, the dealer said it was ok now 😮 I said we had carried out a temporary repair, so we could use it & I wanted it replacing. Fiat Professional body shop did say they could look at it for me, but any cost would have to be paid by myself & it would be up to me to be reinbursed by Swift, ur no thank you. I'm sure they'll be a "Part 3" 😉 Our next travel vlog will be next Tuesday 5pm. Thanks as always for tuning in, cheers, Andrew & Tracey.
These manufacturers just dont care! Its the same in every industry. After what you have exposed I wouldn't buy a Swift campervan or motorhome. In fact I wouldn't buy anything new , I'll get a 12 to 18 month old van. Thanks for sharing.
Throughout the whole leisure vehicle industry, these snags really are normalised. It's almost half expected to have a snagging list as long as your arm. You'd probably be better getting a used one with all the snags ironed out 👍
The van needs to go back in sooner rather than later with the water ingress issue. I wouldn't wait until it's meant to go back in with the other warranty work
Hi there thanks for posting the video re your snag issues really helpful to know as we have a list of our own Can I ask re removing the back panels to add more insulation how to they come off ?
Hi, each rear panel is held on with 12 "fir tree panel clips." You will need a car trim removal tool & even with the correct tool, the clips are quite brittle. Therefore, will almost certainly need to be replaced. Luckily, they're very cheap on eBay etc etc.
I remember you having lots of issues in your first video.I would have given the van back. I’m not having a go at you, but your drilling holes so the rear bed fits properly, your buying paint to sort the issue out. I would have thrown the keys back at them buddy.
Merlin, I understand your point entirely. I've bought insulation, too. As long as Swift continue to replace the rest of the items that aren't up to standard & we end up with an error free van, then I'll be happy 👍
Wild guess but does the van have those plastic panels on the side of the body work likely they have removed that plastic to paint and broke the clips poping them back in so water leaks in behind them panels it's common gor ford tranits sprinters etc they forget to put silcone around the holes before putting them back on so water leaks in and over time rust the body from the inside out
@Johnkol88 The van body does have plastic down the sides but I would have guessed these plastic panels are lower than the seatbelt. The dealer is going to investigate as to why the seatbelt got wet when it next goes back in for further warranty work.
Hi you've done well, and got 9ff lightly with only 20 warranty isuses, Im not saying its right, its damp right disgusting. But it seems you have an understanding dealer? We purchased an Elddis CV campervan in 2021, I appreciate we'd been through the pandemic, but that doesn't give Elddis the excuse to have zero QC on their products, as for our dealer they were as much use as a chocolate fire guard. We've had 35+ issues, some like you door and pilar trim coming off, many Ive rectified or replaced my self. Major ones for us were 2 water leaks from heki an areal, we've had a new fridge, waterheater, tap, circuit board, control pannel, and new charger, the list goes on, we did reject the van but our dealer was having none of it. Good luck hopefully now you can enjoy your van.
Hi, Philip. I'm sorry to hear of your 35+ issues. When considering this Swift Carrera, we had the Elddis Accordo 135 shortlisted as a potential candidate. I'm lead to believe you are required to give the manufacturer/dealer a reasonable amount of time to make the vehicle right. Cosmetic issues & minor faults are not enough to trigger your right to reject. These sort of issues should be dealt with under the manufacturers warranty. We had to wait almost 1 year for delivery of this Carrera due to post covid & delays in manufacturing. Best wishes & happy travels 👍
When I saw that you fixed the bed and moved the brackets, they were well within their rights to void your warranty. I'm glad they didn't, though, because they could have if they wanted to.
Have took delivery of new bailey b62, already been back for warranty work, common theme to your own, just poor workmanship and low standards , also more issues going back again, not what I was expecting when I bought it
I think it's human nature, when we spend a few bob we expected everything to be right. Unfortunately, it's almost half expected & fully accepted to have a snagging list as long as your arm. Definitely poor workmanship & low standards. It is a shame, but I believe it's the same across all manufacturers.
This doesn't seem like cosmetic issues and minor faults, Insulation missing, bed not built properly, drain channel over rear doors blocked with mastic, probably at factory, fridge box broken, screws missing, and the rest. This seems more like bad build quality. The dealer should have checked these things before the handover.
Their build quality and quality control certainly needs to improve, doesn't it. They are supposed to be insulated to "Grade 3" the highest industry standard 👀 The rear channel is shocking I must say 😮
I would and have done in the past rejected a motorhome as unfit for purpose. As for solar and power ( we full-time ) you will need a minimum of 400 watts of solar, 150 amps of lithium a decent b to b charger .
Hi & thanks for your comment. I think we're going to be going down the lithium route. We're just considering the different options at the moment. Thank you for your info on specifications 👍
@thomsonsUKtrips and alot cheaper. I bought a van myself a van and building one. Yes there is the time factor and the type of finish you don't get from building yourself one. But I couldn't part with £90k to buy a new one as it's only camping. Basically, you drive somewhere , have a bit of fun, sleep in it and drive home.
Wow. Considering how expensive these new MH cost people i find it unbelievable to find you have experienced so many faults within weeks of sign off and purchasing. I say sign off, clearly that could not have been the case in your instances. Strikes me your particular MH must have had a quick visual only Quality Control type of inspection prior to you driiving off the forecourt. Any reputable dealer worthy of our custom would and does im sure have a proper Checklist both Internal and External of fhe MH. Indeed the odd human error and omision happens even if occuring by a reputable dealer and we would all accept that. But your 20 point snag list was imo beyond any acceptable standards set by a dealer. The MH was not fir for using so I would have returned the MH and insisted a new one ordered which they sign a statement of assurance with you stating they will do the full pre Sale Checklists both Internal and External of replacement MH. In the meantime you get given free of charges a similar as new MH during the interim period you are waiting for the acceptable new MH. May sound OTT to some people but I would on the original MH be going away on trips always with a niggle int he back of head that something is going to go wrong - rather than relaxing and enjoying the adventures. Well done getting 14/20. You are much more patient and tolerant than i would be in your position keep pestering them till you are total satisfied and then hopefully you enjoy yourselves.
Thank you for your comprehensive comment. These leisure vehicles are quite a high value item. Therefore, you'd like to think more care & attention would be given during the build. I'm hoping we'll soon have an error free van. Best Wishes 👍
Hi Kendo. You are required to give the manufacturer/dealer a reasonable amount of time to make the vehicle right. Cosmetic issues & minor faults are not enough to trigger your right to reject. These sort of issues should be dealt with under the manufacturers warranty.
Good morning Andy, as you know we are in our van on a weeks holibob and keep looking at your videos. I don’t know if we’ve missed any but we have a very noisy fridge that hums loudly. It seems more so during the night and goes on for hours, and wondered if yours or anyone else has the same problem. We know that a compressor fridges are a bit different as all others we have had just hums quietly in the background.
I am so desperate to look in all the doors for the insulation problems as you say the lack of, but the side slider and the two cab doors must be insulated but am finding that there is slight condensation and drafts in those area. Just got to be brave and take the panels off (gently) to check. Could be a video, on how to do such a thing 😂😂
Hi Lee, when we get in bed, I always put the fridge on "quiet." In this mode, the fridge compressor slows & the display shows an ear 👂 To get the fridge in "quiet mode" you simply scroll through the user menu by pressing & rotating the single dial on the fridge. As for the insulation, I still plan on removing the plastic pannels on the side sliding door & both cab doors so I can check them for insulation or the lack of it. 👍
Thanks Andy, that’s improved the noise a lot. First time we’ve had a compressor fridge, all our other motorhomes and caravans came with the 3 way type, no noise 👍
Happy New Year to you both 🍻🥳
@LeeLorrie, just 1 thing to note, after about 8 hours or so, the fridge defaults back to it's standard settings, so you may have to select "quiet" 👂again at bed time. Enjoy the rest of your stay & have a great new year 🥳
@ Thanks Andy 👍
Good to see part 2, also good to see progress, like most others have said these products should not be handed over like this. Customer and dealers having to put up with such poor workmanship. Chin up keep at them and thank you for highlighting this
As always, thanks for tuning in to "part 2." I'm sure they'll be a "part 3" as soon as I have any developments. Yes, 14 issues down & 6 to go, so I feel we're at least moving in the right direction. It really really is madness, isn't it that the quality control is almost nonexistent on such a high value item. Thanks again & best wishes.
You deserve a medal for your patience with Swift and the dealer. Glad you got a lot of it sorted. As regards the battery situation, we have 2 x 90 ah batteries and a compressor fridge plus 200w of solar we can do 2 days off grid but have decided to upgrade to lithium after 2 years of slight battery anxiety🙂. Not really necessary but the batteries will only deteriorate. Happy travels!
I'll happily take the medal for patience 😉 our list is shorter than it was, so I'll take that for now. We're going to go all out & also go down the costly route of lithium if all that gubbins is a possibility on our van, we may as well have it right. Thank you for your comment & best wishes.
Love the Carrea range, we ordered a 144, but it never came so went for a Consort Reef, great vans and customer service is brilliant 🙂 Glad your getting it sorted, hopefully all will be good in the end.
Hi, tylerstravels. Thank you for tuning in & thank you for your comment. Maybe you ordered your 144 around the same time as us as when we ordered this 184. We got to a point when we didn't think it was ever going to arrive. At the time, there were delays in chassis from Fiat, then delays in manufacturing from Swift. I believe many of our snags came from this being one of the very first off the production line. It's great to hear your Consort is good un. I'm hopeful all will be good with ours in the end, cheers, Andrew & Tracey.
Thanks for posting. I looked at upgrading to the Carrera from our Elddis CV40 (which has had a few issues but not too much). I spoke to one sales guy at a show and he told me on average the Swift Carrera's have 70 issues which sort of made my mind up - it's still a lovely van though. Having successfully returned a BMW to a dealer because it was faulty from new I'd always suggest rejecting the vehicle ASAP and particularly highlight the not fit for purpose items. Give them a specific date to put it right by (not your problem if parts are not available) and give it back if they don't sort it. All that said, try and separate the aggravation from enjoying the van. All the best.
Wow, 70 issues 😵💫 that's bonkers ain't it. Good advice, thank you. Yes, we still do love the van, minus it's current faults & we're enjoying our travels. Best wishes 👍
well your getting there with it mate, keep at them and get it all sorted, really is a nice van.
Cheers, Andrew, yes, 14 snags down & 6 more to go, I am hopeful we'll get um all sorted. We do love the van. Thank you for your nice comment. Best wishes.
Glad your getting some progress
@davidstonehouse6647 Yes, we're certainly going in the right direction. 14 down & 6 to go. Thank you for tuning in & thank you for your comment. Cheers.👍
Really informative as always, thank-you. Especially as we are weeks away from picking up our 2025 model year Swift Carrera 132 Auto.
We live in the West Midland, close to a Company called ‘Blue-Fix’. For around £1500+ they do a complete lithium battery upgrade and fix, with appropriate batteries, Solar panels & the other gadgets for your individual electrical requirements. They can be found on RUclips and by some RUclipsrs who have used them. We plan to get our Carrera to them as soon as we can after pick-up, to sort out our Van’s electrical system, so we can off-grid for up to 5 nights on electric. Sadly at the Swift price-point of Vans, the electrical systems supplied, are not really designed for off-grid, only electrical Camp site plug-ins.
We are looking into other major upgrades too, I won’t list here.
We deliberately planned, Instead of buying a Van at £90,000, we went for the Swift Carrera, as it’s a nice looking Van, but a Van we could upgrade. It is currently costing with market conditions strained for manufacturers and dealership’s £5000 off from the advertised brand new OTR listed price. So it is costing us £72,000. We are then spending the other £18,000 on upgrades we could have spent on another Van/Manufacturer, to get the Van with upgrades we wanted, instead of buying at £90,000 and then still having to do upgrades!
Plus Swift is British & I’m a big believer in supporting British products and British workers, regardless of some peoples views on Swifts quality.
Your information you have provided on ‘snags’ has been extremely useful & if I run into you in the future, I owe you a beer, possibly at the Rob & Lynn 2025 Race for Dementia charity event they run.
All the best for your future CamperVan trips 👍 🍻
Thank you for your comprehensive comment. Best of luck collecting your Swift Carrera 132, I'm sure you'll love it as we love our 184. Thank you for the info reference "Blue-Fix." I'll be checking them out for sure. We wish to do more off-grid as we prefer this way of travelling. We find campsites a bit too regimental, a bit too clinical. I'm guessing we're both of an age where we can remember when it was drummed into you to "Buy British." I'm also guessing all leisure vehicle manufacturers have quality issues, British or not. Yes, maybe we'll cross paths at some point in the not too distant future. If we do, then don't hesitate to say hello 😁 Best wishes, Andrew & Tracey.
Appalling quality and inspection. Even with all the snags rectified this has cost you time and you should recieve compensation.
Thank you for your comment & I like your thinking 👍
Sorry to hear of your problems. If it was me, with so many problems II would have rejected the vehicle. I have just taken delivery of a 2024 Swift Voyager 594 automatic. A few snagging certainly no where near as many as yours. Good luck Clive.
Hello, you are required to give the manufacturer/dealer a reasonable amount of time to make the vehicle right. Cosmetic issues & minor faults are not enough to trigger your right to reject. These sort of issues should be dealt with under the manufacturers warranty. Hopefully, your Swift Voyager will be almost right straight out of the box. Best wishes & happy travels ❤️
Hi,
Well, that certainly is an eye-opener.
Nice that you are getting things sorted though, can't believe the dealer said your bed was now ok, think they missed the point you had fixed it yourself 😮.
We have often wondered about body claims and who's responsible as with the seat belt issue.
Not sure where you purchased the van from, but overall your dealer seems quite good from the vlog.
Will you be keeping us up-to-date regarding the other issues 😳.
Looking forward to your next vlog out and about.
Take care 🙂
Paul and Joanne 👍 😍
Hi, yes, the dealer said it was ok now 😮 I said we had carried out a temporary repair, so we could use it & I wanted it replacing. Fiat Professional body shop did say they could look at it for me, but any cost would have to be paid by myself & it would be up to me to be reinbursed by Swift, ur no thank you. I'm sure they'll be a "Part 3" 😉 Our next travel vlog will be next Tuesday 5pm. Thanks as always for tuning in, cheers, Andrew & Tracey.
These manufacturers just dont care! Its the same in every industry. After what you have exposed I wouldn't buy a Swift campervan or motorhome. In fact I wouldn't buy anything new , I'll get a 12 to 18 month old van. Thanks for sharing.
Throughout the whole leisure vehicle industry, these snags really are normalised. It's almost half expected to have a snagging list as long as your arm. You'd probably be better getting a used one with all the snags ironed out 👍
The van needs to go back in sooner rather than later with the water ingress issue. I wouldn't wait until it's meant to go back in with the other warranty work
There's definitely no sense of urgency, that's for sure.
Hi there thanks for posting the video re your snag issues really helpful to know as we have a list of our own
Can I ask re removing the back panels to add more insulation how to they come off ?
Hi, each rear panel is held on with 12 "fir tree panel clips." You will need a car trim removal tool & even with the correct tool, the clips are quite brittle. Therefore, will almost certainly need to be replaced. Luckily, they're very cheap on eBay etc etc.
I remember you having lots of issues in your first video.I would have given the van back. I’m not having a go at you, but your drilling holes so the rear bed fits properly, your buying paint to sort the issue out. I would have thrown the keys back at them buddy.
Merlin, I understand your point entirely. I've bought insulation, too. As long as Swift continue to replace the rest of the items that aren't up to standard & we end up with an error free van, then I'll be happy 👍
Wow, sorry to hear that,
I guess as long as Swifts 3-year warranty is right, then I'm sure it'll all work out in the end.
Wild guess but does the van have those plastic panels on the side of the body work likely they have removed that plastic to paint and broke the clips poping them back in so water leaks in behind them panels it's common gor ford tranits sprinters etc they forget to put silcone around the holes before putting them back on so water leaks in and over time rust the body from the inside out
@Johnkol88 The van body does have plastic down the sides but I would have guessed these plastic panels are lower than the seatbelt. The dealer is going to investigate as to why the seatbelt got wet when it next goes back in for further warranty work.
Hi you've done well, and got 9ff lightly with only 20 warranty isuses, Im not saying its right, its damp right disgusting. But it seems you have an understanding dealer? We purchased an Elddis CV campervan in 2021, I appreciate we'd been through the pandemic, but that doesn't give Elddis the excuse to have zero QC on their products, as for our dealer they were as much use as a chocolate fire guard. We've had 35+ issues, some like you door and pilar trim coming off, many Ive rectified or replaced my self. Major ones for us were 2 water leaks from heki an areal, we've had a new fridge, waterheater, tap, circuit board, control pannel, and new charger, the list goes on, we did reject the van but our dealer was having none of it. Good luck hopefully now you can enjoy your van.
Hi, Philip. I'm sorry to hear of your 35+ issues. When considering this Swift Carrera, we had the Elddis Accordo 135 shortlisted as a potential candidate. I'm lead to believe you are required to give the manufacturer/dealer a reasonable amount of time to make the vehicle right. Cosmetic issues & minor faults are not enough to trigger your right to reject. These sort of issues should be dealt with under the manufacturers warranty. We had to wait almost 1 year for delivery of this Carrera due to post covid & delays in manufacturing. Best wishes & happy travels 👍
When I saw that you fixed the bed and moved the brackets, they were well within their rights to void your warranty. I'm glad they didn't, though, because they could have if they wanted to.
😮😮😮
That would have been a shocker with our long list of snags 👎
Have took delivery of new bailey b62, already been back for warranty work, common theme to your own, just poor workmanship and low standards , also more issues going back again, not what I was expecting when I bought it
I think it's human nature, when we spend a few bob we expected everything to be right. Unfortunately, it's almost half expected & fully accepted to have a snagging list as long as your arm. Definitely poor workmanship & low standards. It is a shame, but I believe it's the same across all manufacturers.
This doesn't seem like cosmetic issues and minor faults, Insulation missing, bed not built properly, drain channel over rear doors blocked with mastic, probably at factory, fridge box broken, screws missing, and the rest. This seems more like bad build quality. The dealer should have checked these things before the handover.
Their build quality and quality control certainly needs to improve, doesn't it. They are supposed to be insulated to "Grade 3" the highest industry standard 👀 The rear channel is shocking I must say 😮
Good luck, whatever you decide to do. Clive.
I would and have done in the past rejected a motorhome as unfit for purpose.
As for solar and power ( we full-time ) you will need a minimum of 400 watts of solar, 150 amps of lithium a decent b to b charger .
Hi & thanks for your comment. I think we're going to be going down the lithium route. We're just considering the different options at the moment. Thank you for your info on specifications 👍
I would have took it back and said see you in court for a full refund, and then built my own.
At least if you built your own, you'd know what was behind everything in the places where you're not meant to see 👍
@thomsonsUKtrips and alot cheaper. I bought a van myself a van and building one. Yes there is the time factor and the type of finish you don't get from building yourself one. But I couldn't part with £90k to buy a new one as it's only camping.
Basically, you drive somewhere , have a bit of fun, sleep in it and drive home.
Thanks for sharing. There's a lot of shoddy workmanship on the part of the manufacturer. No attention to detail. All about the money eh!
You're not wrong Alan, thanks for watching 👍
Wow. Considering how expensive these new MH cost people i find it unbelievable to find you have experienced so many faults within weeks of sign off and purchasing. I say sign off, clearly that could not have been the case in your instances. Strikes me your particular MH must have had a quick visual only Quality Control type of inspection prior to you driiving off the forecourt. Any reputable dealer worthy of our custom would and does im sure have a proper Checklist both Internal and External of fhe MH. Indeed the odd human error and omision happens even if occuring by a reputable dealer and we would all accept that. But your 20 point snag list was imo beyond any acceptable standards set by a dealer. The MH was not fir for using so I would have returned the MH and insisted a new one ordered which they sign a statement of assurance with you stating they will do the full pre Sale Checklists both Internal and External of replacement MH. In the meantime you get given free of charges a similar as new MH during the interim period you are waiting for the acceptable new MH. May sound OTT to some people but I would on the original MH be going away on trips always with a niggle int he back of head that something is going to go wrong - rather than relaxing and enjoying the adventures. Well done getting 14/20. You are much more patient and tolerant than i would be in your position keep pestering them till you are total satisfied and then hopefully you enjoy yourselves.
Thank you for your comprehensive comment. These leisure vehicles are quite a high value item. Therefore, you'd like to think more care & attention would be given during the build. I'm hoping we'll soon have an error free van. Best Wishes 👍
Should of rejected the van
Hi Kendo. You are required to give the manufacturer/dealer a reasonable amount of time to make the vehicle right. Cosmetic issues & minor faults are not enough to trigger your right to reject. These sort of issues should be dealt with under the manufacturers warranty.