ECOFLOW River2 Charging Issue Brand new unit. Worked fine on first full charge only. What is wrong?!
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- Опубликовано: 28 фев 2023
- A/C and D/C charging will not work on new ECOFLOW River2. Factory reset will not take either! Dumbfounded on what the issue is.
Australia here....bought an Ecoflow River Max 600W unit in 2021 (~$1200AUD) and returned the unit within 2 weeks.....horrible energy loss running via the AC output......I was getting ~55% of claimed manufacture claimed output (~580Wh). I have nothing good to say about these units or the retailer (Anaconda) ....expensive units in hindsight. I ended up buying a 'battery box' (i.e. pre-built, fit-for-purpose, hard cased box with 1200 inverter, multiple 12V outputs ands USB, including a 175W Anderson connection) and a 100Ah LifePo4 lithium battery....all up it was $400 less compared to the Ecoflow and at nearly twice the output. Beast of a unit.
Aloha Australia! I have not given up, and hope to have a diagnosis soon! 🤙
I had the same problem. I had to update all the firmware in the APP, then it charged fine. Good luck!!
I build my own. That’s what is a bit of a worry about the new vehicles, and we have one. The more features, the more that can break. The more components you add to a circuit board, the more components that can break. My home built Lithium/solar powered generators are simple, and there isn’t much to break, and are easy to troubleshoot.
I build my own as well. Still no clue what is going on,but I haven’t given up!🤙
Just something I noticed. The fan doesn't seem to be coming on in the back this might be a fail safety thing maybe try freeing up the little fan in the back of the unit. Great video thx for sharing.
Really apricate all your experiments! Realy helps us . When and if your refrigerator crashes get a whirlpool 20.5 cubic feet around $700/8 hundred the real energy use is littirly 1/10 of your current refrigerator! Unbelievable and its the non energy star whirlpool. I know because i went through a few new refrigerators on my inverter. My new whirlpool uses .8 amps with a compresser run every 2to5 hours for 5 minutes. The auto defrost is 1.8 amps for 10 minutes. Unbelievable! No icemaker no water maker. U can atach a ice maker but i need no such frills. Energy star frige like what you have uses at least 10x then a whirlpool 20cf
I am making a note of this refrigerator you mentioned! That is so efficient, I almost wish my fridge would crash so I could get that one! Incredible! Mahalo for sharing this information with us 🤙
Step 1. Apply firmware update via app, 2 discharge the unit to zero and it switches off, 3, Recharge on AC using slow charge setting in the app. Bingo -It will charge to 100%. Then revert normal charging rate for AC. Common problem with Rivers.
What if it doesn't stay on long enough to discharge it. Mine stays on for 1 second before shutting itself back off despite being at 85% charge.
@@RetroBlecksame issue here
Have you tried having it on a heavy load so when the fan kicks on put the charger on it and see if it works?
You didn’t reset the BMS, from the off position turn it on and hold the button till the screen refreshes.
Works for me.... I think their is a problem with this unit. It should work without a reset.
I had the same problem on my EcoFlow River Pro. I sent it back for warranty repair and haven't had any issues since.
Did you ever find out the cause of the River Pro problem? I am assuming that was the older "river-1" version since the River-2 pro still appears unavailable.
How long did it take to send in and get back? My River 2 Max did this brand new and they sent a new 12v cable and that seemed to fix it, but a week later it's back to no charge from 12v
Hi had a question . I pick one up at a garage sale guy had it plugged in my fault I did not try it unplugged took it home plugged it to charge was stuck a 25% and stayed stuck .. so I do Bluetooth tooth and find out it was discharged 5% below recommended was wondering can it be recharge to life or not ..
Seems like a common problem discused on web forms. Some beleive it to be a faulty relay within the BMS causing the ECS to malfunction. Sometime a bad Cell causes this too.
My suspicion is the bms, but I don’t know for certain at this point. Aloha 🤙
@@ProjectsinParadise808 I'm leaning tward a possible bad cell pack which is triggering the BMS to stop charging....
@@props-model-shop Soon as I know, I will update you. Mahalo for being part of the family here! 🤙
August 11th 2023 I had the same problem I updated the firmware and everything seems to be okay. Charging okay using AC I will check my solar charging tomorrow, if I have any problems I will be sure to let you know.
I think it's EcoFlow and their constant firmware updates. They broke my Delta Pro. After emailing back and forth I got my way and they are replacing with a brand new unit. I'm not going to connect my new one via the internet or do any firmware updates. It seems each time they release an update it makes it more and more unreliable
Hum, my guess would be a bad BMS board. But I am wondering IF the A/C output from the inverter to charge the battery is seeing some square wave (ripple) and it does NOT like it? Maybe when you sunshine comes back, try using your victron system and LIMIT the charge to say 5 amps to get it fully charged again and then do a full discharge to say down to 10%. In the meantime, I think a RMA is in order since you should NOT have to diagnose a new unit. Thanks for the content. Gary
I’m thinking bms too. Not totally sure yet, but the audible click has me baffled. Aloha 🤙
Me too bms problems.
speak english.... what is bms....?
@@corvettekro818 battery management system
Don't have a River Max, but I do have a Delta 2 with extra battery. Have been struggling with the unit since the day I bought it. Returned the first one. Second one was better - at least it charged! Now, solar from my panels only charges at 82 watts rather than 300 watts the panels are putting out. AC charging is okay. DC charging from a cigarette lighter/battery is at 90 watts. It's a slick-looking boat anchor. Unfortunately, I'm out $1,200. :(
Just in case it will be useful for others.
Almost same issue on firmware 4.1.3.02, fan is working well (not blinking) but not charging. Disconnected all stuff (and AC too). Pressed power button for about 10 sec to switch it off and switched it on. Connect all stuff back and now it is charging.
This person had a similar charging problem and a factory reset fixed it: Hello all - My River Pro with extra Battery has stopped charging when plugged into 120V AC at home. Haven't tried DC charging via or solar yet and am about ready to head out for a weekend trip with them. The display lights up and indicates 30% charge, which is what I stored them at. I get a flicker of watts input and then it reads 0 input. Any suggestions? Thanks in advance. - Vince Connors
Author
Thanks to all who responded. Tried all suggestions and they did not work. Connected to solar and same problem. Son in law did a factory reset and it’s back up and charging both with AC and solar. Honestly, I’ve lost a bit of confidence in the River Pro and am afraid it might do the same while on the road. Any suggestions?
Bummer. Yea I don’t like these all in one items.
Maybe It’s nice for college kids going to
The beach/camping I guess. But should be made to be full proof. Like it can’t fail.
But I guess not
Thx for sharing.
I got to agree my friend! Not even two charges on it! No good. Pounding rain still....over 50 inches in past month, or more...I lose track! Aloha! 🤙
@@ProjectsinParadise808 50 inches. That’s nuts! Too bad you can’t use water flow with a micro turbine. I’ve only watched things about that. I haven’t any experience.
If you unplug from the wall and hold the DC and display buttons it will turn off. But it doesn't reset/beep after 10 seconds (at least mine doesn't).
Sounds like Ecoflow has a big charging problem. I just replaced two Delta Pros. Received two brand new replacements. As soon as the first one got to 100% charge, the pro shut down and there a peculiar smell. I think the batteries are getting overcharged and getting smoked!!! When one pro gets fully charged, it somehow shuts down the inputs on the pro next to it!!! Two new pros and two smart batteries and they're all screwed up!!! Now one pro will not even turn on! Error 214.
Based on your short video, it looks like when you charge it at 18 watts the fan is not needed. Maybe a fan problem (or it thinks there is a fan problem). Can you lower the AC charging to 18 watts or less just as a test to see if it works?
🦎 ??
I tried that, to no avail. Mahalo🤙
@@ProjectsinParadise808 Sorry to hear that. I just received my river-2 and a renogy 100 watt suitcase panel a few days ago. Living in the tropics like I do I am concerned about geckos or other critters getting into the river-2, but so far the setup has worked great. Second day I had it the power was out for 8 hours and I used it to keep my wifi running. I tried the renogy 100w suitcase solar panel yesterday and it produced between 40 and 101 watts.
Exactly the same with my brand new one did the charge not charge on 12v
check wires to the fan. and if fan is blocked. does the fan try to turn? with a lot of units like that it has a sensor on fan. Is that fan pic on display different from when it worked. check manual. may have to send it back. sad only charged once. The one I have is different brand and can charge USB C at 45 watts. They make a 12V to USB C unit for car/truck/boat . you can put one on one of your battery's give you USB A and C power from your solar system. I got the PD 65 watt one. can charge laptop from my off grid system directly. Amazon has many of them to pick from. that some rain you are getting. ☀
All wires looked great. Fan not blocked, but has not worked since initial demonstration. Still trying to figure it out! Aloha 🤙
Bought EcoFlow on June20, 2024. It stopped powering my 12V DC Car refrigerator from 12v DC outlet. Car fridge works from my cars 12V outlets, even when car engine is off, but not from EcoFlow 12V DC. Fridge gives error code F1 , low voltage, unstable current. Ruined my camping fridge.
🤙
Did you check for firmware updates in the App? Other than that I would do a full discharge until auto cut-off, and see what happens. Some powerstations SOC are not accurate at all, the first few cycles. (BTW the USB-C Im pretty sure is PD port suporting 60W - some brands support even 100W. But you need a PD charger).
That blinking fan-icon while unit is idle, is a quite wierd... Looks like it only starts flashing after it has done a attempt to charge. You looked at the fan - do you ever hear it run? Maybe the unit is protecting itself because the fan is not working properly. And maybe it is programmed to only kick on on when (hot ofcourse) but also when charging above100W (AC or DC 12V - 10A = 120W) and could be the reason why only USB-C below 20 W is actually working.
I think my manual says that if you run it to zero, it will never charge again. I think that a channel said that if it runs down to zero and the BMS has no power, it will not work again. I saw one user open up a unit and fed power directly to the BMS to get that circuit working.
LiFePO4 batteries is a new technology and it seems to have many bugs in all the brands.
@@edwardlulofs444 There is absolutely no problem running a unit like that to 0%. The BMS will protect the battery, if it does not, then the unit has a fault in the BMS. These unit CAN be run down to 0% with no issues. It just counts as 1 of the about 3000 cycles it will do, thats all :) The BMS cuts off output at typically 2.5V/cell leaving plenty of internal power for the BMS. Also the BMS will get power when charging. I.e. themanual says: "For long-term storage, please discharge the product every three months (firstly discharge it to
0%, then recharge it to 60%);"
@@jbjensen11Thank you for the correction.
This is my first battery that I have purchased. I have been watching several of these channels. So I am NOT an expert with these devices. I reread the manual. I can't find anything to contradict your post. My manual says if it is stored with a low battery, just recharge it.
So I thank you again for the correction.
Have you tried turning it off and while it is off try the reset? Just an idea, never dealt with one of the these.
@@edwardlulofs444 All good - we are here to share and learn! About the storage advise i quoted: it was just to illustrate an example of the manual actually will instruct users to discharge to 0%. So no harm in doing so. (That being said, to be gentle on the cells, I would never let it sit for weeks at 0% -- or at 100% for that matter)
Troubleshooting page 11 in the manual: Fan icon flasing = Fan blocked! 😉
(An error like 'Fan blocked' will very likely force the unit not to do highpower charging, just to prevent heating without a working fan)
🦎Gecko or some other smaller creature?
Fan was not blocked, and free wheeling, but not running as it did on initial demonstration. Back to scratching my head!🤙
@@ProjectsinParadise808 As long as the fan is not running, it won't charge with anything above 18W.
Its a faulty fan(those are easily replaced) or it is the output-power itself for the fan(to make it run) that has a fault on the PCB. Electronics do fail - hopefully its not hard for you to either replace the fan yourself or have EcoFlow do it under warranty.
Fan should be on and loud. Biggest complaint about EcoFlow are the noisy fans that run constantly, whether charging or powering something. Warranty issue.
@@ProjectsinParadise808 could be the fan "broke"? it should be running when charging
My guess is the units computer control module is reading voltage too high, than entering over current cut off.
I’d send an email to Ecoflow and attach this video link. They will send out a new one once they know your an influencer.
Best of luck 🤞
Not sure yet what’s going on…more information to share soon hopefully 🤙
It thinks its too cold?
Mine dont charge unless ac is used.... weird af...stuck at 60%....cant update firmware either on app....
This is precisely why I don't own any of these type devices... now you have to send the entire thing back... and you would have ZERO power while it's away at repair... all eggs in one basket is just a bad idea now matter how convenient it seems at first... in my humble opinion!
Totally agree! Aloha! 🤙
I own plenty. I wouldn’t depend on one of anything of this nature. 2 is 1 and 1 is none.
True but unless you have multiple components of the same type (inverter, charger, MPPT) you will be in the same boat if one fails.
@@ItsEverythingElse In fact not only do I have multiple redundant components, I indeed even have spares. 2 is 1, 1 is none! Just comes down to how important it is to actually have those little electrons all excited and moving around... Critical Loads kinda means things you actually need to go. I even have spare solar panels in stock.
Send it back for a replacement brother is it still under warranty.. what does it do when you charge it with a solar panel...
Have not seen the sun in any kind of way to even try that ....rain been non stop for a month! Aloha! 🤙
Had the same problem. I unlinked and re-linked it then it went back to its normal AC charging. HTH
any idea what the blinking little light means?
Just blinking is power on. Also was showing a fan icon off and on. Aloha! 🤙
Try it on different power source, with clean sine wave.
It is very small possibility that ecoflow doesnt like yuor inverter output.
Aloha
The unit does also not charge via 12V DC input. But a very valid point otherwise....
@@jbjensen11
Thank you, didn't catch that.
So the problem is elsewhere.
Best regards.
Aloha! Going to keep trying everything I can think of. Mahalo🤙
Is it a three wire fan? Maybe it needs the 'fan running' signal.
Wish I knew what was happening…to be continued at some point…🤙
I would try turning on the AC or DC output at the same time you're charging and see what happens, and trying running to zero and then charging it. Maybe just take it cliff diving or fishing.
I’ll give that a try! Mahalo!🤙
Sounds like a BMS problem. Was this a freebie? If not I would send it back.
The clicking sound makes me think you are right...must be bms...not sure though. No clue. Aloha 🤙
@@ProjectsinParadise808 I suspect your unit has a faulty flux capacitor. 🤣
Yes video👍 ⚡🔋🔌💡
🤙
And now the landfill has some more eco fill.
🤣🤙
have you tried charging from your generator?
I did brother…same thing happened. Aloha!🤙
Tried reset or long press with unit unplugged?
Yes I have 🤙
Update. Turn off then plugin. Will auto on ang charge
Had the same issue,unplugged everything.Held the power button till screen shows off.Plugged in ac cable again,it clicked about 3 times and all of a sudden it started charging again,problem solved
Will be trying that today! Mahalo! 🤙
Beginning to doubt ecoflows reliability? My other portable power station the Awanfi was cheaper and it's being Uber reliable
With a real USB-C charger (I use the SlimQ 100W USB C Charger) it should be able to charge at 60 watts.
Never knew that...mahalo for sharing that information with us! Aloha! 🤙
@@ProjectsinParadise808 I live in a 220v area, so USB-C is my only option until my solar suitcase makes it through customs. I also like charging slow to go easy on the battery. So far just using it for my wifi. Received mine 2 days ago and yesterday power was out 8 hours. My river-2 at least kept my wifi running all day. The wifi is really DC with the plug converting the AC input to DC. The river-2 max (with DC port) would probably work better by eliminating DC to AC to DC conversion loss. A lot of the ecoflow problems seem to be software related.
I got the River 2 max, it works ok but its just total garbage. Loses power with no load, you have to press the power button until it is totally powered down which means you can't just use the lights switch in the van.
I recently bought an Ecoflow River Pro. I was surprised that that the power button does not work when it is charging from AC or solar. Also, as you probably know, another channel said to NOT touch solar wire as it has high voltage on it. Several people reported this also. This might be true for all solar panel systems.
The manual says to be careful to turn off the outputs before removing any output load or it will be damaged.
I haven't had a chance to use my system in the field yet. I only tested all of the functions at my home base.
The larger units (especially the bluetti's) have a lot of overhead just to keep the ports open.
@@timjphi9045 Yes, even the smaller units also have a noticeable draw. Now I understand why the power switches are stand on these devices.
I’m still trying to figure it out! So far, nothing determined…🤙
Send it back for a replacement brother.
Aloha brother! 🤙
I think your input voltage is not stable... You'll see what error is happening in Ecoflow app .. mine had same problem and it was due to my grid voltage is not stable after storm hit transformer going into my house.. I tried to charge in my neighborhood house and it work well .. after my house transformer got fixed , the problem was solved.
That's very interesting, and I actually will be putting out a follow up video on these units in the next few day's. I never could figure out through the app anything to follow up on. Mahalo for sharing this, and being part of the conversation. Aloha! 🤙
My River 2 Pro stopped charging through the 12V DC connection after two weeks. I could still chrage it with AC. They sent me a new power plug-cord and that fixed the problem. The new one didn't have the little gold thing between the connectors on the XT60 side.
It is trying to turn the fan on, but fails.
I emailed them the link to check it out
Been kinda hoping I would here from them…maybe you help push them towards a response….mahalo🤙
@@ProjectsinParadise808
Lois (EcoFlow)
Mar 5, 2023, 02:19 EST
Dear Scott,
We are sorry to know that the item you received does not function properly.
To proceed with your case, would you please:
1. Advise when was the last time you used or charged the unit normally? How was it used or charged?
2. Confirm whether the other output/input ports work?
3. Fill in the information below so that warranty services can be checked and arranged for you accordingly.
Full Name:
Shipping Address:
Phone Number:
Serial Number:
Purchase Channel:
Order Number:
Date of Purchase:
Looking forward to your reply.
Best regards,
Lois
EcoFlow Customer Service Team
Power a new world
Seems Ecoflow requires pure sine AC input
I have done okay using the solar input. Although not as much as AC. Aloha!🤙
I have this issue
Ecoflow River 2 not recommended for sure.
Those reliable inverters dont play well with chargers, i would try with a generator before blaming it. My money is on that cheaper inverter.
Never had a problem with inverters yet. No diagnosis so far…Aloha 🤙
"What is wrong?" far to expensive for what it is ,a faulty bms makes it scrap.
the USB C will be on a separate low power circuit so still operates probably... its toast, put it in the bin.
My bet is fan related.
WOW You are getting inundated.
55 inches in past month…and counting!🤙
@@ProjectsinParadise808 Wow. Stay afloat good sir. 😆
@@stxrobstar Been so crazy brother! Unprecedented rain is how it’s been described. I concur ! Aloha 🤙
Software update required
Eco flow is really nit good
Interesting "take-apart" video of a river-2. Fan would seem easy to replace if that was the problem. ruclips.net/video/Sg2vSveJxig/видео.html
It's broke.
May be…got a few things to try yet 🤙
You are lucky the Chinese made junk didn't set your vehicle or house on fire. 😮