Hi Tanya, if you're experiencing any concerns with your North Star window, please reach out to your authorized dealer to submit a claim. You'll need your product serial number (located within the frame) when submitting a claim. You can also reach us any time through northstarservice@cornerstone-bb.com.
Thanks for this.
Where can I find those type of anchors ! Google doesn't understand galvanized steel strap anchor.
My North Star window recently started not staying up on its own.. how to fix it, please?
Hi Tanya, if you're experiencing any concerns with your North Star window, please reach out to your authorized dealer to submit a claim. You'll need your product serial number (located within the frame) when submitting a claim. You can also reach us any time through northstarservice@cornerstone-bb.com.
@@NorthStarWindows I haven't any of that info, I'm a renter. I just wanted to know how to fix it so it stays up.