How To Rebuild Trust in the HR Department

Trust can be broken in many workplace scenarios, especially when it comes to Human Resources. But can it ever be restored? Perhaps new staff, new processes and new initiatives can do the trick. In this video I'm sharing some tips on how to rebuild trust in HR after it has been broken.
Chapters
0:33 Be Visible
1:23 Keep Things Confidential
2:11 Effective Communication
2:50 Assure Employees Have Access to Resources
4:12 Being Responsive
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[@kayobello]

This sounds good in theory and the goal is to find a creative way to make this happen, but the reality of it is, if a member of staff came to HR in confidentiality, then said something that could be a liability to the company, HR needs to protect the company from any possible liability and therefore, would not be able to keep it confidential.