THE WORST DAY AT THE SALON (GETTING NO-SHOWED & UNHAPPY CLIENT) | HAIRSTYLIST VLOG
HTML-код
- Опубликовано: 29 июл 2023
- IN THIS VLOG:
Target mules: go.magik.ly/ml/1vbbp/
Forever21 cargo pants: go.magik.ly/ml/1vbbv/
Aeropostal cargo pants: go.magik.ly/ml/1vbbv/
Nike cargo pants: go.magik.ly/ml/1vbc5/
White jeans: go.magik.ly/ml/1vbbs/
Under the bed bins: amzn.to/3QbVnUc
_______________________________
WANT TO GET YOUR HAIR DONE BY ME?: forms.gle/EvaqfjWLoSBeGkA4A
LISTEN TO MY PODCAST: anchor.fm/girlswhogetit3
WATCH THE PODCAST ON RUclips: / @girlswhogetitpodcast
SHOP MY MERCH: sam-vay-merch.creator-spring....
TAKE MY HAIR COURSES: bit.ly/3g6Ee8F
_______________________________
FOLLOW ME
Hair Instagram: / styledbysamvay
Personal Instagram: / sam_vay
_______________________________
CAMERA: amzn.to/3GTW91Y
LENS: amzn.to/3HoARek
TRIPOD: amzn.to/3J8fgrY
MICROPHONE: amzn.to/3kBCWuB
MIC STAND: amzn.to/3iYFUJ4
LIGHTING: amzn.to/3J6SJM1
EDITING SOFTWARE: Final Cut Pro X
_______________________________
ABOUT ME
Hi! I'm Sam and I'm a professional hairstylist from Pennsylvania, now living in North Carolina. Here on my channel I post a variety of videos related to beauty and my life in general. I love teaching and inspiring others, whether that's through a hair tutorial or an advice video.
_______________________________
FOR BUSINESS INQUIRIES
EMAIL:
samanthavayYT@gmail.com
_______________________________
This video is NOT sponsored. However, some links may be affiliate links. (That means there's no extra cost to you, I just receive a small commission off of those purchases. It's what helps me continue posting free content for you!) Thank you so much for the support! It's so appreciated! :) 
Хобби
“Oh, no thank you, bye” I’m sorry but that’s iconic 😂 Terrible and rude and iconic
“No thank you. Bye” LMAOOO ppl are insane WTF
It’s comforting to hear another stylist have days where everything goes wrong. When I get those days I just really beat myself up about it and think I’m not good at anything and that I should just stop doing hair. It’s hard to please everyone all the time, plus all the stress that comes along with this work. I feel absolutely burnt out.
Pp
I did hair for almost 3 years and just left a month ago. It's so hard! I am also burnt out.
After 38 years in the biz…done!!! I now live off if a lot less and am THRILLED to not be dealing with most people’s disrespect for the service industry, their hair, and DRAMA. I bent-over backwards for all these years. Yes, I made the most out of what was usually a very hard day; learned a lot, had some fun here and there-BUT! I do not miss dealing with people and their hair woes😔😔😔😔
As a hairstylist myself, who took a break for about a year and half because I was burnout and tired of people not respecting my profession. I even when back to college ( I been doing hair for more then 10 years) but I starting again and trying to build my own business which is going to be hard but I really loved doing hair. Unfortunately, we will encounter this type of people from time to time but I remember the I have more people who love my work and are really nice. Don’t get discouraged, God bless you and all those hairstylist who are working hard every day making beautiful hair. 🙏🏼💕
Unfortunately, the big mistake was from the receptionist to book that appointment without a card. Once that’s done, and there is a no show, there is no way that new client without any history at that location is going to pay that fee. I would have been super shocked if you said the client paid the fee after the no show. Im sure that in her selfish mind, she didn’t receive that service so why pay for it. Like you said, telling the receptionist not to book you without a card is the best solution, cause once the mistake is done is done. There are shady people everywhere which is why employees need to be on their A game and really enforced the policies that are in place to protect the stylist 🤷🏻♀️
This has happened to my husband & I a few times. We do professional cleaning which takes hours and is hard, physical work. Ppl just cancel for no reason and expect us to reschedule the next day or later in the day when we are booked up for a full month and they have just wasted our precious time and money. This is how ppl make a living & pay their bills. If you can’t change your schedule for a few hours, 1 day out of the month to accommodate other ppl, don’t call us. Do the work yourself! Unbelievable!
It was the same for me with nails! I definitely have told people "if we don't get this form then we'll have to cancel". I'm no longer working in the industry because people are really insane.
Those clients that always see too much warmth are the WORST! And they always seem to show up on the days where we've also been no-showed. When it rains it pours! 😢
Ugh. I totally get it as a stylist. Like why go to the trouble to schedule, to just no show?! So rude, and inconsiderate. And when you said the one client has went to other stylists in you salon, I knew she probably was gonna be more particular. It’s crazy how we can read clients before a service. It’s a tough industry!
I'm glad to see you show what goes down at the salon on the not so good days. I'm an assistant and there's just so much shit I see and deal with that people would never expect at the salon. Much respect for you!
I’m sorry about your bad day boo, but I can’t tell you how happy it makes me to hear that most of your clients in NC have been really good!!!
I felt for you so much during your solo move, your salon burnout, and taking the leap of your new job. I’m just glad things are working out well for you (besides this day lol!!!)
Your tge best Sam. Thank you for being so raw and real. You show even your bad days which I appreciate because so many yt people only show the glam of everyday. Which is so unrealistic because we all have these days. Your awesome. Hugs and love your way
You’re wonderful never let anyone get you down ❤️keep shining!!!
Ugh these videos validate my frustrating days! Thank you for being so transparent
Being a stylist is so mentally taxing sometimes. I understand your frustration!
Thank you for always being so transparent, girl! I'm currently recovering from my tonsillectomy and your vlogs are so soothing. (: I hope you're feeling better!
Those are the reasons I don't do hair anymore. Let me vent! We are artists!!!!! We are unique!!!! Not everyone can do this!!!! We start educating ourselves from childhood!!!! We go to school to pass a test... so why do we have to wash the doors and do the housecleaning. And we buy our equipment to make our living, not so you can pay for a haircut and blow-dry your own hail w/ our equipment!!! Thank you.
That ladys hair came out so pretty!
Wow that correction came out so beautiful!
I love your style!! ❤
I appreciate you venting. I am a cosmetic Nurse Injector and can completely relate with the No-show situation and people having different expectations regardless of how clear you think you were. Some people are strange and others need serious therapy but luckily most people are amazing and balance those horrible days. Still, you are allowed to feel crapy. I sometimes forget I am only a human and cannot make 100% of people happy but, it is worth it for me at least due to the phenomenal people I can call my clients.
Omg your outfits 🤍 love your style
As a fellow stylist I totally understand the frustration with days like this. It brings me down and makes me want to quit doing hair. Even though I love doing it. Btw love your videos l! Been following for a couple years now 💜
I feel the same way! These videos help sooo much
"It's not worth it" this is literally singing to why I said bye to hair after 7 yrs
Omg that client was ridiculous and rude, what a waste of time she didn’t forget!!! Sorry that happened, so glad she was black listed, she earned it lol. Some people you just cannot please, I’ve noticed a couple times in the past it wasn’t quit what I wanted but didn’t say anything just rolled with it until next appointment and tried to explain better. I realized she gave me exactly what I asked for that it was probably how I described what I wanted as far as color or tone.I started showing pictures it helped so much more 😊
Ughhh!!! Sorry that happened to you. “No thank you” when you asked for payment. that is disgusting
Great to see you Sam 💙💙💙
Great to see u again ❤
Yay another vlog 🎉
Oh wow! 🤩 I can't believe that your top hair is only air dried! It looks amazing! I definitely need to look into getting this treatment, but I would totally get it all over! I have dark brown/black hair like you but have been covering my random grays with permanent box hair dye (😶🌫which I know is really bad) and it is so much work/maintenance . . . I wish I were blonde like your client so I could do a bunch of highlights and make those grays blend in more! Wishful thinking. OMG! I died 20:27 No way! Loving the monochromatic outfits you put together! They look great on you! Hoping you have a wonderful week, too! ♥ Jenny
Hi Sam. great video. I like when videos of yours are longer. I am sorry that this girl did that where she did not show but hopefully she won't give you any more problems in the future. take care and can't wait for the next video.
vlog time 🎉
sam!! vent away ❤
Wow so peaceful ❤
The keratin tx idea for just The Crown of your head. Really good idea, especially for the curly. Girls who wanna keep the wave. But also don't want the frizz on top.
i always feel so bad whenever i have to cancel an appointment I'm excited for - especially if its bc of something out of my control but wow the entitlement of some people smh
Those days happen in the salon. Don’t let them bring you down.
Keratin treatments are the best. I do them on myself. I know you’re a beauty pro, but from my experience it’s best to blow dry your hair post wash to reactivate the keratin and avoid harsh creases. It will give you a much more smooth and shiny look to your hair.
Sounds like your talking about me except i don't have MOSTLY gray but i do have grays im getting this done this weekend! Also getting my hair chopped off quite a bit. My hair is to my waist and i NEED something more simple to handle since i have a TON of hair and its just falling out all over the place rn. 😩
Ohh my mother side of her hair takes so long to lift all the other parts lift normal so now when I dye her hair red now I will start at the side 1st
Is your hair high porosity, Sam?
Amazing video ❤
What keratin treatment did u use ?
That was newbie receptionist mistake. She shouldnt have booked her
Yeap. I actually feel like the fault is more on the receptionist than anyone else, cause those policies are in place for a reason. Once the mistake is done, that’s it, it’s done. Very few would be considered enough to pay a fee like that without receiving the service. It’s unfortunate but not unexpected.
It’s so weird to me why ppl do stuff like this when they know they have no intention of going to their appt. She could have said “oh sorry I’m gonna go ahead and cancel that appt” or whatever. Not just say yeh I’m coming and then never do
Oh hell yeah I know what ya mean. Being a hair dresser can be tough. Some people are so inconsiderate 🤦🏻♀️
I understand having a card on file is necessary but i was charged for a haircut before even going in, never had that before..but i guess the no shows are getting out of hand.
I stopped doing hair too, happened the same😅
sorry this happened. It always sucks when people leak through the cracks like this
I’m driving to work about 30 min and I’m at the salon 6-7 hours and I’m driving back with $40-60 sometimes and it’s really sad. Sometimes I just want to quit.
I’m gonna say something that isn’t popular. The last client will not return. Red flag one is that she wants color that last forever but wants platinum highlights against her dark roots. Red Flag two is she saw you instead of her usual stylist. She’s a chair jumper. Red Flag 3 is she showed up late. You did your best chica. That’s all you can do.
Do you guys charge a deposit for appointments ?
Try Target for pants like that!!
Good morning doll, thank you for sharing!!! ✨💖✨
Hey Sam, I've commented on your videos a few times, and it's sad to see you down in the dumps. I feel like I can empathise on both sides, even though I don't do hair.
When I was a teacher, I learnt that you just cannot please everybody. For me, that's really hard and something I definitely still have trouble with, despite constantly repeating it over and over. You ultimately want to make everyone happy and make someone's day, but some people behave in ways that are just totally beyond your control- they might be having a bad day, going through a rough time, or more in your example, are just a naturally picky person. I hope you know that that's them, and even though you acknowledged you saw some warmth in her hair, she sounds as though she is very difficult to please anyway.
Now I am in a career that involves a lot of appointment booking. I've had people cancel last minute and no-show us for various reasons, some of the examples including: forgetting, sudden emergency which you can't really dispute (like a medical appointment, having covid), and even on one occasion, not wanting to wait the whole day for the appointment (even though she called us late in the day the day before and that was the only time slot we could offer her for the next day, as we were already booked up). I think the reason we struggle with people like this is because we wouldn't do it ourselves- we would call well ahead of time/as soon as we knew, and reschedule it. Unfortunately people have used so many reasons to cancel appointments, that the moment they say 'I'll be in touch to reschedule' after I've asked if they like to, I know that 9/10 I won't hear from them ever again. The whole booking of the appointment feels like a waste of time, and the amount of people who are unbothered with how last minute their cancellation is is mind boggling.
Sorry for the longer comment, I could rant for days about how frustrating it is!
Learnt?
@@tazzel10 From the UK, 'learnt' is our more common spelling :)
@@DE-pk9ur got it!
Reasons I stopped doing hair too :( I’m sorry you had a no good rotten day
Nowadays I dread color services, a normal grey coverage is cool. For the most part I rather cut than color
I was going to get those same clogs from target in black but then I went in and saw/felt how bad the quality is. Def not worth 35 dollars. Rainbow has the exact same ones for 15 dollars 👌🏼👌🏼👌🏼
"No thank you🥰" i would've literally reached through the phone-
"Bitch, I LITERALLY spoke to you yesterday" you're awesome lmao 🤣🤣
Oh sam i so so get it . Our job is exhausting
💚
❤❤❤
This is why I always make my clients send a non refundable deposit when booking👏🏼
I get them no show feelings too and im right about 80 percent of the time
I’m sorry that has happened to you , here’s an idea, how about not promise any clients a spot reserved unless they have their card ready right then and there that way it’s more like first come first serve ? That way your time and money isn’t being wasted and you know the client is serious about wanting their hair or services done. 😊
You look great In monochromatic looks
I love doing hair but people like that gives me anxiety 😭😭😭
Ugh I bet that rude no show girl didn’t even give it a second thought after that and yet it ruined your day. Selfish
I couldn't live with myself if I did shitty things like that. I actually like for the hairstylist to take control and do what's best for my hair. Of course I give the stylist an idea of what i am looking for but i feel more comfortable if I know the hairdresser and they know what will look the best on myself.
I would say no payment, no confirmed apt. ALWAYYYSSS
I worked as a receptionist in a hair salon before and this last minute cancellation and no show always gives me anxiety and I always felt bad when this happens to the stylists. Bitches be so inconsiderate and indecisive and affects other people it’s so frustrating.
I don't miss this about doing hair lol well I really don't miss much 🤣. Wasn't for me.. But all I can say is karma is a bitch!!!! I'm glad you and Julia's podcast is back ❤🎉
When you called her why didnt you cancel the appt on the phone right then and tell her she can call and book again when she has her info ready? Especially when you had a feeling, and you were on the phone? Ouch.
I think she had no intention of Coming. She probably knows who you are and was doing it intentionally
But why not just cancel lol
Dealing with the general public is always challenging.
You should put these peoples @... the audacity to do that and then say " no thank you" warrants exposing her so other stylists dont suffer this.
I make stuff. Woman ordered something custom- tried to schedule a pick up when it was ready and she wouldnt commit to a time then got mad because I came home after a 12 hour overnight shift at the hospital and went to sleep. Like I was supposed to stay awake all awaiting her call. She refused to pick up now and wants a refund ( even though it was done under her budget and well before the promised timeline... shes too busy to come get it)
1. Your shoes are so cute
2. My stylist charges $100 deposit on every appointment and you do not get it back or towards any service if you no call no show
3. 72 hour notice and you get the deposit credited towards your next appointment/ service
And I’ve never had any issue with it. Considering my service cost $450 😂❤
These type of people are never gonna act differently. You should have cancelled her appt on Friday after sending her a a text to give CC info and she didn’t do it.
Did you really stop doing hair ?
Where is Benny??
He there! He's just the chillest dog ever.
What is so wrong with people just simply saying "I no longer want/need the appointment" "I won't be coming in" etc etc etc. When you called her she could have literally just said ANY OF THOSE THINGS just let you know she isn't coming, cause I guarantee she already knew she wouldn't be coming in when she spoke to you the first time. It makes no sense...like wtf is wrong with people? Why is it so hard to just speak the truth..
What a witchy client omg! That's why I now require card on file. She should of just texted if she didn't want to call and say she wasn't coming I hate people like that why be rude...🙄
Tell your boss about this situation as well imo
Why would you expect her to give you her card info after she didn't show up 😂
I didn’t… I didn’t even expect her to answer at all, which is why I told the receptionist to not even bother calling
Wow I really don't get why people like to take service providers time for granted
If she doesn’t put a card on file, there is no appointment. Period, but I wouldn’t bother to try and get her to pay after the fact. Of course she’s not going to
Not saying her no show was justified, but you seriously thought she would pay?? Come on 😂
Lol no, of course not!! I didn't even expect her to answer at all, so I told the receptionist not to bother calling.
I swear it’s always the blondes that are the problem children lol and that’s coming from someone who was blonde about 75% of my life, I’m now a strawberry ginger and reds are hard too but being in the beauty industry my whole life I know how hard it is to achieve certain blondes on certain people!
Shit I wouldn't have re foiled it. I would have said here you go, you need this purple shampoo.. slap it on for awhile 😅
I'm sorry, but is the receptionist okay? Like, yeah I'm going to give you my card to charge for my no-show. I'm sorry that happened to you, but she shouldn't have booked this appointment.
Unpopular opinion: if I was your last client and came across this video, I would have felt let down.
You don't know how hard it is to do this job. I assume. The client shouldn't care, sam didn't say anything rude! Wtf
@@Ashleyiza I don’t disagree that’s it’s a hard job that can be very frustrating. Like any other job that is client-facing. Doesn’t mean all job frustrations need to be aired online though; it’s just not a good look. As for “client shouldn’t care”… That’s obviously completely subjective.
I get that some clients might see that as offensive but as a hairstylist, I’ve learned that no matter how wonderful of a job you do, or “re-do”, some people will never be satisfied because they expect perfection. They might just not like themselves , have some ideal in their head that isn’t real or just don’t want to pay for the service. It’s the dark side of the industry. 18 years doing this and I always downplay results prior instead of guaranteeing perfect results because of those types of clients. ❤
@@brittanycamille6460 I don’t disagree at all! My point is that confidentiality and respect are owed to all clients, not just the “nice” ones. Being hard to satisfy while might be annoying for the stylist, isn’t a crime 😉
Well, nobody’s cares for opinion when u obviously have no morals or heart like the no show , for this artist that busts her ass for ppl like us! 😘😘
Be careful about the wallflowers. They are bad for you and your dog. I would recommend soy or bees, wax melts or candles. Also, you may have a hard time getting up in the morning if you have ADHD.
Why not just take her off the schedule..no deposit no appointment
Do you own an iron 😂
You seem to have many unhappy clients 😮
I really don't! Keep in mind, I'm only going to make specific videos about the bad moments, because those stand out. But look at all of the other hair I post every single week. You don't know anything about each individual client, because there's no story to share, so I just share the finished product of their hair. For every unhappy client, there's 50+ amazing, happy clients. :)
Shout out from NC I’ve been aLic. Massage Therapist for over 26yrs, I’ve got great regular clients, but I’ve had some doozies😂 sending love and prayers.💜
🤢 who raised these wild animals
I think you need to lighten up a little bit about the no show thing. It’s just a hair appointment and people live extremely complex lives, like ok be frustrated but calling her a bitch is a little far
Fr I would go back with the blog video like you called me a what ??😂😂😂
It’s extremely unprofessional no matter how much of a nightmare that woman was . I wouldn’t go to Sam knowing she’s posting stories about all her clients .
Sam has said some pretty ick things on her channel so I’m not surprised by this at all.
So what if she called her what she called her, she was venting! She didn’t name names!!! 😂
“Oh, no thank you.. bye!” The audacity 😅 😡 You handled this so well & now you have a story we can all relate to and learn from 🫶🏼