Great video showing the rather great service protocols that NIO employs to provide exemplary customer care and accountability. Very refreshing to see this level of service.
Thank you for watching. It’s correct that NIO trying to build multiple new concepts over the decade in the auto industry, and they’ve been implementing them. The battery swapping and the service are intending to improve efficiency for their users.
This is a great channel that allows you to see a real-world view of Nio after you buy it. It's very refreshing that there's no RUclips hype. I hope you have continued success.
Great content. Mobile Service and vehicle pick up is also provided in Helmand were I live. The level of detail in what you are showing is limited here and the whole process is a bit intransparent. This is due to the fact that if you buy the vehicle, the process is visited via phone / mail and not all via the app. Great service still. Thanks for your interesting videos 👍
Thank you for the like, I am a bit confused with what you say "This is due to the fact that if you buy the vehicle, the process is visited via phone / mail and not all via the app.", please help to explain; I'll do my best to make it fully recorded for the other ones later.
Thanks Ran. I enjoyed the content.. Insightful to learn what the NIO post sales user experience is. Top notch service in my book. Meet my expectation of pemium experience. I like it. Thank you for sharing. And I applaud you for your good manners too, god bless!
Very good, as the TCS (Touring Club Switzerland), which should be warrantued especially by bad brands! I prefer the bew Nio partner, Xpeng Motors which does the same, but distantly, more efficiently, soaring kost of intervention on site... The pick up can be only done where the vehicke is ! Ni delay sjiuld be possible, Staff COM Mobility PSC should deliver pieces and Mail Direct International PSC robots should desinstall sny unuseduk piece/accessory and kount the bew better one: improve the vehicle efficiency! Good, but kot if things to do by the customer, no pisit7ve automation as it should be!
Hello thank you for your comment and I can feel your excitement, I can't comprehend everything you type here but I understand you are being very supportive. The other important thing of NIO providing their service is the attitude, they agents and managers are always very patient and helpful.
Excellent video! The best video about NIO on RUclips: Experience using the APP and assistance. Keep up the good work!
Thank you for the like, I'll keep it up!
Great video showing the rather great service protocols that NIO employs to provide exemplary customer care and accountability. Very refreshing to see this level of service.
Indeed they are! Thank you for watching 🙏🏼
Thanks for sharing. It seems to me like NIO is creating a customer experience never seen before. Hope to see them launch in the US sometime soon.
Thank you for watching. It’s correct that NIO trying to build multiple new concepts over the decade in the auto industry, and they’ve been implementing them. The battery swapping and the service are intending to improve efficiency for their users.
This is a great channel that allows you to see a real-world view of Nio after you buy it.
It's very refreshing that there's no RUclips hype.
I hope you have continued success.
Thank you Joe, I’ll keep pumping out more user experience.
Love ❤️ This to demonstrate NIO’s level of commitment to customer service
Thank you NIO SF 🫶🏻
Great content. Mobile Service and vehicle pick up is also provided in Helmand were I live. The level of detail in what you are showing is limited here and the whole process is a bit intransparent. This is due to the fact that if you buy the vehicle, the process is visited via phone / mail and not all via the app. Great service still. Thanks for your interesting videos 👍
Thank you for the like, I am a bit confused with what you say "This is due to the fact that if you buy the vehicle, the process is visited via phone / mail and not all via the app.", please help to explain; I'll do my best to make it fully recorded for the other ones later.
Thanks Ran. I enjoyed the content.. Insightful to learn what the NIO post sales user experience is. Top notch service in my book. Meet my expectation of pemium experience. I like it. Thank you for sharing. And I applaud you for your good manners too, god bless!
Thank you for your support Jenny, i’m really glad you’re enjoying it ; )
잘봤어요
Thank you 🙏🏼
Very good, as the TCS (Touring Club Switzerland), which should be warrantued especially by bad brands! I prefer the bew Nio partner, Xpeng Motors which does the same, but distantly, more efficiently, soaring kost of intervention on site... The pick up can be only done where the vehicke is ! Ni delay sjiuld be possible, Staff COM Mobility PSC should deliver pieces and Mail Direct International PSC robots should desinstall sny unuseduk piece/accessory and kount the bew better one: improve the vehicle efficiency! Good, but kot if things to do by the customer, no pisit7ve automation as it should be!
Hello thank you for your comment and I can feel your excitement, I can't comprehend everything you type here but I understand you are being very supportive. The other important thing of NIO providing their service is the attitude, they agents and managers are always very patient and helpful.
"took the Bus" to get to his job...NO Excuses!.....Nothing wrong with that.
I believe they still can take the taxi when they are somewhere remote, all be reimbursed tho.