Hi our deadbolt lock of our Kevo broke.The inside where you insert the key fell off. First we had a problem turning the key to open until when took off the key the inside came out with the key. Kindly advise how to fix it. Does it need to change just the inside piece or the whole deadbolt?
The most unclear part of this video is the handing the deadbolt step where you have to calibrate. On the phone, I was told to hold the button down while sliding the battery in and then let go after two seconds. Once I let go and there was a beep, I tapped the button again and the calibration finally happened. Following this video, I was holding the button for ages until I heard a beep and then pressed the button shortly afterwards. Calibration did not occur in this manner. I hope I saved some people the time and heartache.
Hi D. Kirk, This is the installation video for our Second Generation Kevo devices, did you need help with another installation? Please give our support team a call at 1-800-327-5625. Thank you, Kwikset
Hi Lisa - Our Consumer Support Team is here to help... please contact them here: kwik.st/3FjAgaU or call them at 1-800-327-LOCK (5625). Thanks ~ Kwikset Social
@@kwikset I think you should add the backup battery for the touch to open but when I got my kwikset I receive a key and I wonder if you should add when there's no power only the key should work
@@epickink446 Kevo already runs on batteries, so if you're Kevo is not lighting up, please change the batteries. In the even that your batteries die while you are away from your home, we do include the keyway as a mechanical back-up for entering your residence.
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Hi our deadbolt lock of our Kevo broke.The inside where you insert the key fell off. First we had a problem turning the key to open until when took off the key the inside came out with the key. Kindly advise how to fix it. Does it need to change just the inside piece or the whole deadbolt?
How do I calibrate Kevo gen 2 FOBs and Android Smartphones???
The most unclear part of this video is the handing the deadbolt step where you have to calibrate. On the phone, I was told to hold the button down while sliding the battery in and then let go after two seconds. Once I let go and there was a beep, I tapped the button again and the calibration finally happened. Following this video, I was holding the button for ages until I heard a beep and then pressed the button shortly afterwards. Calibration did not occur in this manner. I hope I saved some people the time and heartache.
i cant get it to calibrate
no matter what I do it won't calibrate
Norman Scherer u ever get it to calibrate.. I need your update!!!
This is not working for me
Andy E c
I have troubles when I install Left handed doors, the lock has a little click (sound) and I will instal 91 Kevo locks. Please help out
I have questions about batteries I seem to be going through more than I should be and wondering why?
Hi! Our Consumer Support team is here to help... please contact them here: kwik.st/3hwXGfH or call them at: 1-800-327-LOCK (5625)
Can we have multiple kevo units installed in the home and still use a smartphone to unlock them, or are we only able to use a phone for one Kevo unit
You can control multiple Kevo units with just one smartphone.
“Simple” and “easy” mean the same thing, but great video nonetheless.
Can this lock be opened with Google hub?
Kevo is not compatible with Google Home at this time.
How about now?
Does this product work well with Android phones? I have a Google Pixel 4
there’s an app and thats how you use it
Not 2nd generation Kevo Touch
Hi D. Kirk,
This is the installation video for our Second Generation Kevo devices, did you need help with another installation? Please give our support team a call at 1-800-327-5625.
Thank you,
Kwikset
@@kwikset square lock not the round lock
this is a horrible product.
worked for a couple months, then just doesn't work.
Thanks for the heads up. I’m looking for something like this but I don’t want it to break down
This is the worst lock I've had this don't open the key is hard to open the door 😒 😪
Hi Lisa - Our Consumer Support Team is here to help... please contact them here: kwik.st/3FjAgaU or call them at 1-800-327-LOCK (5625). Thanks ~ Kwikset Social
6 phones in the house, all different versions of both IOS and Android, none of the pair anything.
Give our support team a call at 1-800-327-5625, we're happy to help you troubleshoot.
Hi here in 2019 btw does kwikset work while there's no power
Kevo is battery operated and does not rely on the electrical grid for power.
@@kwikset if there's no power and the kwikset is not working how are we going to get in
@@kwikset I think you should add the backup battery for the touch to open but when I got my kwikset I receive a key and I wonder if you should add when there's no power only the key should work
@@epickink446 Kevo already runs on batteries, so if you're Kevo is not lighting up, please change the batteries. In the even that your batteries die while you are away from your home, we do include the keyway as a mechanical back-up for entering your residence.
@@kwikset okay but I'm just asking does it work when there's no power in that case