I own both 13 and 15. Pick the 13 if you need more portability (eg, running between work meeting rooms, and/or travel). Buy the 15 if you need more power and screen realestate. Biggest downside to my 15 is the weight, its a pain to carry around, can't imagine how heavy the 17 would be
For what kind of work you are using them? I have old version of 13 and 15 and while 15 works same as first day with new versions of windows and Adobe, 13 is loosing its performance over time. I am wondering about 9310 vs 9510
Everyone saying that these are irrelevant because of Apple's M1 chip don't understand that there are thousands of programs that people use on there laptops for that aren't supported or optimized on M1.
omgggg FOR REAL i bought my M1 macbook air and there's soooooo many things that aren't supported by mac os... for example, you cant use EA play or play pro on a macbook which was mind boggling to me!! i'm gonna switch it out for a windows laptop
@@dotk3623 M1 chip is definitely enticing considering power and battery but Windows is the better choice simply cuz of the freedom and open source. gl choosing your next Windows 👍🏽
@@dotk3623 yeah, m1 is amazing if everything you do works on it, but anyone that games or uses specialized software is probably better served with some other option.
Hello TheTechChap (TTC), Came to this review after watching the TallyHoTech channel as this was automatically recommended by RUclips. Now, I have seen a video of Dell xps 13 9300 (10th Gen) wherein it has a lot of issues like: 1.) Sleep mode NOT working infact the Dell xps 13 9300 gets heated up like a fryer inside the backpack even in sleep mode (refuses to sleep i guess). 2.) Then there is the Windows Hello Face and/or Windows Hello Fingerprint unlock refusing to detect/work while waking it from sleep (a restart is required to solve this problem). 3.) The battery drain issue as well on the xps 13 9300 model eating/ draining battery even in sleep mode. Wirh all these issues for such a premium laptop brand like Dell, I wud go for the M1 Macbook Air 13" (my current is also a early 2k14 MBA 13") running on Catalina. Can you please confirm or deny if you also facing such issues in the older (10th gen) dell xps 13 9300 or the newer dell xps 13 (11th gen)? Thanks in advance...
This might help people out that are looking to buy the dell xps 15 9500. I bought the xps 15 9500 on 27th Dec 2020 but i only received it on 28th Jan 2021. It arrived from china. Seems to be a delay but i didn't mind waiting. Before i start one thing really bugs me is the quality of the webcam. I didn't see any reviews on the webcam before i bought the laptop. The webcam is really qutie grainy and my 10 year old dell xps laptop is 100 times better in webcam quality. I did not expect this from a top of the range laptop. When i researched this further, i found out that the bad quality is due dell choosing a bottom of the barrel sensor for the camera and becuase the camera has to fit in the very small bezel. Some suggestions were to buy a seperate web camera which made a huge difference. Personally, i don't want to go through the hassle of returning the laptop for the webcam so if i intend to use it alot, i will probably buy a webcam to plug in via usb. However i am very disappointed at the webcam quality (0.9MP max) for such an expensive lapotp. I bought mine in silver i7 16gb 1tb, and the trackpad issue of it being loose is not there. I am happy i went for the matt screen and not the UHD screen. It does get a little warm on the left hand side of the laptop if im using it for a long period. The trackpad sometimes doesn't register my right click, not sure why. When i try clicking in the bottom right corner of the trackpad it sometimes doesnt register it, it's intermittent but it seems to have gone away now since i started using the laptop more. If the issue persists i will update this comment. Other than that the laptop has been great and the sound quality is great to. Hopefully this will help someone.
Dell XPS 15 still has terrible QC. I've bought 4 now, all of which have issues. 1. laptop didn't stay closed when held up vertically 2. wobbly trackpad issue that Dell said they fixed back in June 3. laptop didn't stay closed and a wobbly trackpad 4. has spots on the touchpad where if you tap, it thinks you're clicking and holding and begins to highlight the page It's a great laptop, so if you don't need a laptop right away I think it's worth playing the lottery, but be aware that your first one might have problems
I wish i had known about all these issues before I bought one. I am trying to get a refund considering it sucks, i need to get everything replaced nearly. Any advice?
I've suffered the same fate with 2 XPS 15's. First one had the trackpad issue which they wanted to send a technician to fix even though the laptop was 5 days old. Eventually they sent a replacement which again had the trackpad issue as well as the lid not closing. Dell tried to make out the lid problem was normal even though the first one was fine and really fussed over giving me a refund. I had to wait 3 weeks after the return to finally receive my refund. Disgusting customer service for such premium laptops at the prices they charge.
Had two from August and September that had wobbly trackpads (a 4K and non-4K). Dell has lied to us by saying they fixed this issue back in June. If you’re one of the ones who doesn’t have this issue, consider yourself very lucky.
Do not buy Dell's XPS lineup. I bought the 9500, and the problems it comes with are countless. For starters, I by no means use it for gaming, but I occasionally play League of Legends, and I am still having a hard time having consistent FPS. There are stutters, and it even dips into the 30s-40s fps. The trackpad is terrible. I had to put a ton of Kapton tape on the battery in order to have it pushed against the trackpad so that there wouldn't be any rattling. Next, the thermal issues are horrific. I've taken the laptop out of my backpack twice burning hot to the point that it felt like I left it on the stove. It seems like it doesn't go to sleep, so the fans keep on running and pushing hot air into the backpack, which causes it to burn. Luckily, there has not been any damages to the hardware. The battery is the worse. After 10 mins of use, I would have been in the 80-ish%, leaving me with only 2-3 hours of use. All of this happened AFTER my return window, which is why I have no other choice but to keep this one. I have to admit that Dell has made a wonderful job at designing the "perfect laptop." I love the 16:10 aspect ration, the large size trackpad, the keyboard, the speakers, the premium feel, but it sucks to see that I cannot enjoy these wonderful design with the flaws that it comes with. With all of this being said, I will not buy any Dell laptops in the future. I will stretch this one out until its last breath, and from there on will probably opt for the MacBook Pro. (I have one from 2015, and it has been amazing and still working as of today. Fast and smooth)
I've very recently bought a Dell XPS 15 9500 and I want to share [DISCLAIMER: this is a very rough script I'm working on to push a video out]... MY EXPERIENCE WITH XPS 15 9500 I like the XPS 15 9500, but I've already had SO MANY issues with it that I'm already thinking about switching... The XPS 15 9500 is a beautiful device: I love its form factor with the 16:10 screen and the small bezels, and the design is nice (although I probably prefer MacBook Pro design and some HP Spectres). The palmrest feels very nice , the speakers are very good (high volume, nice clarity and even some bass) and the keyboard is very nice, with good layout (although I have ISO-IT). The keyswitches have a pleasant tactile bump, probably even sharper than the one of the Gateron Brown switches of my mechanical keyboard (but the feeling is totally different, of course). The trackpad is quite smooth and very large, which is quite comfortable in daily operation, athough you may get some occasional accidental touches. The fact that the trackpad is so large, together with an imperfect internal design and POOR DELL QUALITY CONTROL means that some machines get an inconsistent touchpad with some wobble in one ore more of the corners. I had this issue, and Dell changed my entire pelmrest, but apparently this is not guaranteed to solve anything, as you may get a second touchpad with a similar defect (as it happened to me). You need to regulate and tighten some screws of the support of the touchpad (I let a Dell on-site technician do it and it solved the problem). This problem was probably more prevalent in early batches (watch Mattew Moniz review), but apparently it's not 100% solved. When you get a properly working touchpad it's very good, though... The UHD+ touch display is apparently very nice, from what I've learnt online, as it has good brightness and very nice color accuracy. I've chosen the FHD+ option because it was cheaper and it was supposed to guarantee better battery life (my experience with battery life is disappointing, though, I'll come back to it). The FHD+ screen is not as nice, though, in terms of resolution (obviously...), maximum brightness and color accuracy. My unit has also evident backlight bleed in the corners. I've got the i7 10750H , 32GB RAM, 1TB SSD, GTX 1650Ti configuration. I have to say that the specs are very decent, but the power management and especially the cooling could benefit from a redesign, as the machine still runs a bit hotter and loud if you push for performance. This was a bit expected considering the form factor, but could still be improved. In my case, in lighter tasks and in coding the performance was not an issue for me, but the machine it struggled a bit in DaVinci Resolve with my Sony a6100 4K24p footage with some color correction. The SSD and the RAM were fast enough for Illustrator and Lightroom work, and performance in Photoshop was fine. The XPS 15 should also be fine if you want to use Linux, especialy Ubuntu stuff. I've read that it uses the same fingerprint sensor from the XPS 13 (which is Ubuntu certified by Canonical), and therefore you could even get the fingerprint sensor working in Linux. That said, I also do music production with Ableton Live 10 Suite on Windows 10, and I use a Scarlett 2i4 2nd gen USB audio interface. I work both with MIDI (with different controllers) and audio (microphone and keyboards), and I' ve noticed that compared to my 2015 desktop with i5 6600K there's quite a bit of latency that limit the sample size and the buffer of the audio interface and make work frustrating. It may be a software thing, but I've read online that it's a common issue with XPS 15 and I' ve experienced from day one, with a new and fresh machine. In terms of battery life, I' ve been disappointed. When I received my laptop (and it came with 3 weeks of delay!) its battery was totally dead (it couldn't turn on). I had to charge it before being able to use it (and it's quite strange, as modern electronics usually come with about 30% battery or more), and I' ve noticed straightaway that I was getting poor battery life. Official Italian Dell site states up to about 16 hours and 50 minutes of Netflix video playback (tested with the most basic XPS 15 configuration with i5, GTX 1650 and FHD+ screen, at a fixed screen brightness). In balanced mode, though, I was getting under 8 hours of VLC FHD content playback from local storage, which was quite unexpected. I had to call Dell phone support and, at first, they told me that there were no issues (because it showed 100% battery health and the machine was new) and suggestedme to do 3 consecutive full charge-discharge cycles. I did it because they told me to do it, but I imagine that I hit the battery even harder with this procedure, as lithium batteries suffer if they discharge under about 15% and if they are charged over 80%. Anyway, it didn' t fix anything, so I called back the support. They discovered that my laptop had an obsolete BIOS, so I had to do 2 BIOS updates. Unfortunately this solved basically nothing, so I called them again. They refused to recognize there was any issue, so after sending them a battery usage report that I was able to do in Windows WITHOUT THEIR HELP (they hadn't thought about it!), they decided to change me the battery and the palmrest (for the touchpad issue). I have Pro Support, so I have on-site interventions. The first technician, after having replaced the components, wasn' table to properly reassemble the device the first time, as the junction between the palmrest and the metal housing wasn't properly sealed. He had to disassemble the device a second time and close it again, but doing so he ripped a part of the new palmrest apart. And the trackpad issue was still there. I've noticed it after he was gone, and I had to call phone support again. Dell had to change me the palmrest a second time. Fortunately, it was a different technician who came at my place and did the work. He wasn' t able to properly seal the laptop body the first time, either, so he had to disassemble it again, too. The new palmrest still had the trackpad issue, but the technician was able to solve the issue by accurately tighten up the screws and the mount for the trackpad in the palmrest. Unfortunately, doing so, he forgot to plug the status LED in the motherboard (or covered the LED with something that doesn't let the light out), so that now I have no charging indicator of debug LED. The second battery now is better than the first one, but I'm still a bit disapointed by the battery life as it doesn' t go past 8 hours. I also contacted Dell phone support for other software-related questions and I've discovered that Dell phone operators do no have all the up-to-date information about BIOSes, features and schematics (one of them had to go to Dell US site to get informations about the position of the status LED on my machine because they had blueprint of older designs). It's good that you can upgrade the RAM, and there's an empty slot for a second m.2 device, but this device is quite hard to open and reassemble it (as both technician showed). Dell phone support is hit or miss, and Dell on-site technicians have some problems to say the least. Dell quality control over complete devices and repair parts has a lot to be desired, too. All considered, the XPS 15 is a very good device, with nice form factor and design and good enough performance for some workloads (unless you do heavy video editing or anything but very light music production), but it's quite hot and has many RELIABILITY ISSUES (you can find other XPS issues and design flaws around on the internet), especially if we factor in the (high) price it's sold at. The machine is still fine, and I might have been also unlucky, but you have to factor in that this device has some issues, and Dell support (especially not Pro) is far from being perfect. The Dell XPS 15 is still a relevant choice because there are very few true alternatives. But, before buying, ask yourself if you TRULY need this form factor, especially considering that there are many compelling devices with good screens and way better hardware (like Ryzen CPUs, which are superior).
I have a friend who is a long term Apple user but recently had to buy a Windows laptop for her degree. She bought the XPS15 and despite being such a nice looking laptop, she has had so many problems with it: - Random freezes where she has to restart the laptop manually with the power button - Coloured-pixelated images when watching videos, randomly - Trackpad of course (and it's not one of the first XPS15, she bought it a month or so ago) From support they provided her some BIOS and drivers updates which haven't fixed any of the issues. And that's suppose to be their most premium consumer laptops, I don't understand why they put so much effort in creating such a nice piece of hardware and then through everything to the bin by not polishing the software, drivers and hardware quality controls.
@@Manuel-rl6um Yeah, reliability is totally not there. I've also heard that there's a difference between the materials used for US laptops and European laptops. It was on of the technician that told me that he had worked on US versions and found out they were higher quality. But QC should be a general issue... which is unfortunate
@@AlexiaAllen84 First, ask yourself if you truly need the form factor, because you may even benefit from the higher performance of other alternative. If you truly need this form factor, look around for possible alternatives (there aren't that many... maybe HP Envy 15 and Razer 15"?). In the meanwhile, try out the laptop, especially if it's the US version. If you need that laptop form factor, don't like the alternatives and if your specific device looks fine and works properly within the 2 weeks that you have to return it, you may keep it. Not everyone has truly bad experience with these laptops. If you end up keeping it, though, I suggest you to buy extended premium warranty. Don't be scared by the issues you're hearing about, BUT also take them into consideration when doing an informed buying decision. If you don't even want the POSSIBILITY of having to fuss with tech support and hardware/software issues, then you may want to skip it. But consider that no product is hardware/software issues proof... there are some know issues even on MacBook Pros. Just a couple of generations ago there was that keyboard plague...
@@TerabitTech You make a valid point about not every laptop brand makes tech with zero issues. Its just concerning to see so many negative reviews for the dell xps especially given its price. If I do keep the dell xps 15 I will defo get a warranty. May consider an HP or a Lenovo. Thank you so much for your help 😊
m1 will absolutely destroy intel it pisses me off that dell is hell bent of archaic Intel processors instead of AMD 5nm till then there is no point in comparing it with M!
If I didn’t have an already great HP Pavilion 15 I would pick one of these up, always one of the best laptops around, it’s like the default recommendation for windows 10 laptops
Keep in mind that if you have the 4K model, and want to preserve battery life, you can always change the display settings to 1080p. Plus, you'd have the touchscreen.
@LukiSCraft The problem is that everything is not as sharp... I have the 4k and tried that... I wish there was a 1440p setting at least because 4k scaling just gives me a lot of problems with applications
and its still a 4k display, granted the GPU has to work less but the display still has to display the same amount of pixels. I'd guess a native 1080p display would be more energy efficient because less pixels.
I like it a lot! No issues and has been speedy and handy. I was nervous because I know some people have complained about problems but so far so good here. I'm not a hard core user on my laptop but it's handled anything I've thrown at it.
The problem with the trackpad wobble/double-click on the Dell XPS 15 (9500) has emphatically NOT been fixed. Once Dell finally acknowledged the defect, they claimed they had resolved it and that as of June, it was no longer an issue on shipping units. That was a flat out lie. I ordered a Dell XPS 15 in October and it arrived with the same defective trackpad issue that Dell claimed to have resolved. I contacted them immediately. At first, they denied that it was in fact EVER an issue (never mind all the reports on the various review sites - you can go to Dell's own support site and find their acknowledgement of it along with their false claim that it is no longer a problem). I didn't budge and they agreed to replace the model for me (which took a whole month after I had waited a month for the initial unit). When the second unit arrived, it too had the EXACT SAME PROBLEM. I was disgusted and returned them both for a refund. Then in November, Dell had a sale on again and I thought (stupidly) "hmmm... they MUST have fixed the issue by now" so I ordered another unit on November 13. It finally showed up on December 23. I pulled it out of the box and guess what - IT HAD THE EXACT SAME PROBLEM. That's three units, all three with the same defective trackpad, all shipped long after Dell claimed to have fixed the problem. If quality control and user experience matter at all to you, do NOT BUY the Dell XPS 15. Dell's QC on this unit, not to mention their dishonesty in claiming to have fixed this problem and their UTTER CONTEMPT for their customers in continuing to ship defective units while advertising it as a premium product should not be rewarded with your hard-earned cash. Look elsewhere for your solution.
I have had around 15 x XPS 17`s now all of which have been returned to Dell due to either bad finishing on screen surround, palmrest, or scratches on the aluminium, and on the 4 x that didn`t exhibit any damage or were not faulty out of the box, they ALL developed a screen fault within one month of arrival which was either a bright pixel somewhere or in the last case a black intermittent vertical line from top to bottom of the screen approx two thirds of the way across. I should add that all my orders were with the 4K+ touchscreen as I didn`t think it was worth getting if the screen was just HD. I have since ordered and had delivered a new Dell XPS 8950 desktop with the latest i9 Alder Lake processor with a 10Gb RTX 3080 GPU and 32Gb of RAM, and which including a 27 inch 4K screen (I bought an HP due to Dell constantly delaying my orders for their 27 inch UHD) and which has absolutely no issues whatsoever and was a few hundred GBP pounds LESS than the fault-laden XPS 17 and it knocks spots off the XPS 17 in terms of performance using Adobe After Effects and rendering video in Adobe Premiere Pro. Not only that, but if anything goes wrong with the Desktop I won`t need to replace or send the complete unit anywhere (hopefully).
Wish Dell would make their XPS screens all 120hz standard. You dont have to be a gamer to notice or appreciate it. Scrolling webpages, data, etc, the less blur and added smoothness adds to the 'build quality' feel.
@The Tech Chap Correction: I believe the XPS 15 has 2 thunderbolt 3 ports and XPS 17 has 3 thunderbolt 3 ports. The other one in both of em are a USB C 3.1 port
@@aliciasam5239 it’s not bad at all in terms of performance, i do coding and programming related stuff n this laptop is gr8. As for the speakers the crackling sounds rarely happen, but there are some moments where the sound does get crackly 🙁
@@AVL-Tree Totally agree. The 15 has more heat problems even though it only has the 1650 because it's missing the vapor chamber. Can't go wrong with more thunderbolt either. Plus, the 17 honestly doesn't feel that big to me coming from a Surface Book
I was irritated with my xps13 as the battery life was like 1/3 of what was originally stated. However with the last bios update I can now run it all day without charging. Amazing what a difference it made,
@@aliciasam5239 Performance is excellent, it doesn’t crash on me. I have the model with 16GB of RAM. Integrated graphics though, so you won’t be playing Battlefield 2024 (unless you use GeForce Now).
@@chris_dowsett Thanks for responding and l only plan on doing school work or watching movies or drawing on it not much of a gamer.I just need a computer that doesn’t crash like my windows 10 laptop in 2018, it only lasted 2 years before failing me the rest of the time and the thing cannot open files without crashing.Also do you think the air is best for school work/ typing
Don't buy a Dell. Xps 15 9500 has given me so many problems. My first one had screen glitching, screen freezing, volume not working, brightness not changing, and a loose trackpad. After getting a replacement it still had problems with screen freezing, screen glitching, volume not working correctly, and freezing on startup causing it to only turn on the fan. It's hard to get help at night sometimes even though dell premium support plus is supposed to 24/7. If you buy this laptop return it asap if you experience any issues
@@Thetechchap The cheapest xps 13 here in NZ is $1767. For 16gb ram and 512gb storage the lowest it costs is $2500 :( I wish everything wasn't so expensive here in NZ. All I want is a 15 inch laptop that has 16gb ram, 512gb storage, a battery life which is good enough for uni (so long battery life) with a 1080p screen. Having a bright matte screen that you can see outside would be great but isn't a necessity. I won't use the trackpad if I can help it and of course I would like a good keyboard (as long as people don't think its bad I'm good with it). I just want that for less than $2000 but apparently that is too hard to ask. I know its a lot to ask for since that's what you expect a premium laptop like xps 15 to do but apparently all laptop companies expect $2500+ for it...
@@bananarama3624 does seem to be rough in NZ, however where I'm from I would need to pay DOUBLE the price excluding any shipping that companies here would charge which for day a laptop would range from 100-200$, buying any premium products online where I'm from is a big stretch and most of the times not worth the stretch or risk. However I still do appreciate the content The Tech Chap provides. And do thing that paying per say 1700$ usd for a base model for the quality is worth it in my opinion.
As a XPS 15 owner with a 4k display, I can say that the battery is simply crap. Still wouldn't dream of getting the full HD version though as the screen is a beauty!
And everytime I see these tech KOLs speak of the exceptional battery life on paper I laugh. 9 hours? Are you kidding me? 2-3 hours the most you really get with light to normal use in real life. And I have the XPS 15 with FHD display and I always keep screen brightness at ~10%.
Already picked up a maxed out i9 XPS 17, such a good laptop but it loses charge slowly while gaming.. Not a huge problem if you don’t, but definitely there.. Hopefully an eGPU solves the issue..
@@AVL-Tree not sure, I wanted the 10885h for when I paired it with a eGPU so the 2060 was the only choice. I probably would’ve still chosen the 2060 though for when I’m on the go.
Undervolting locked, can’t precisely control fan curves - only presets available. Overall performance on 17 pretty good, even in games. But under high load 17 will drain battery even plugged in.
Bought a new 4k xps 15 about six weeks ago with 32g ram. Outstanding I thought until I couldn't get wifi working and the mouse track pad was loose. Still waiting for the service tech with new parts! As much as I love dell, seems their QC has dropped since I bought an Alienware a few years back.
I've had the XPS 17 for a few weeks and the one issue I had was when the left speakers stopped working. Disabling and enabling audio in BIOS solved it. Other than that, it's been great! Dell seems to have sorted out many of the early quality issues
Have you guys encountered any battery drain under heavy tasks (video editing/gaming) while charging? I heard many people experienced that with the initial batches. Not too sure with the recent ones.
I've had a 17" MSI a while ago, and screw that... Not buying a laptop that size ever again. More than laptops, they're portable desktops, and carrying all that extra weight + power brick is just nuts. With my current HP Spectre 14, I just carry the laptop (with it's leather sleeve and pen), that's all. I know the battery will last, whatever I do.
Forms are seemingly filled with people experiencing severe thermal issues even without running a heavy load. Are the XPS' still experiencing this issue?
In 2008 my dream or God of computers was the XPS. Back then it was the largest heaviest laptop in the world. Like a suit case. So on my Samsung S21 lock screen I have the XPS background from that time. On my S21 wallpaper I have a HAL9000 background. So I am happy with the real power of S21 bringing me a XPS and running HAL9000. I am so happy with my ZOTAC ZBOX and I have a Linux HP in storage that I cannot consider buying an actual XPS though I would prefer the largest unit.
@@user-io5gw1rk4t On what informations are you basing your statement? There are some applications in which the numberpad comes really handy. I bet you are a normal consumer
Great laptops. My previous xps15 examples have always sadly suffered from poor thermals/throttling and battery swelling in a couple. Screens are superb. I find my Razer Blade 15 Mercury white has overall better thermals and more solid chassis but really hit and miss reliability on Razer hardware
As an owner of the 17 inch, DO NOT BUY IT, there are so many issues and a head ache to deal with. If you still want it, wait till next gen. First gen sick so hard.
A word of warning to anyone wanting one. The soft touch rubber will eventually turn sticky and attract a lot of dirt and deteriorate. I really regret buying mine, after 6 months it looks old and worn-out. I guess it depends on climate and humidity levels but I wish I knew this before I bought.
@@stardewhillbully nope never. The fans get loud when I'm playing games like GTA 5 or have a large problem open like 3d design stuff but otherwise I barely hear it. I heard it in the beginning a bit but not anymore.
So, what's with that charging issue that XPS 17 can't manage charging via USB-C? Did the company fix it? Should people buy this model or wait for the next iteration? I wanted to order one, but all distributors I deal with persuaded me that none of them going to import XPS 17 in my country due to terrible charging problems. They said that premium laptops must be perfect since people pay a lot and nobody want to replace them.
Is there an estimate of the longevity of these laptops? I've had my Asus 551CA for about 7 years now and been wanting a major upgrade that I won't have to worry about replacing for another 7 years
I think personally Dell xps 17 seems the most appealing , BTW what you think of the Xbox series x ? I got it and the game passDo you think it's correct to use dolby atmos for headphones on my TV speakers? It sounds much louder and powerful than the home theater version atmos ultimate as well and I love it ,
I believe I could say I am a regular at your channel so that wallpaper that you have been using since the last few videos has been killing me. Link please 😅. And as always awesome video.
Been thinking about getting a new laptop this year. I have an 8 year old asus NJ56. Not sure what the average time to update is but the XPS 17 looks real appealing. Not sure if its worth it at that price. Wondering if its good desktop replacement? Been trying to find videos to compare the XPS sizes. This helps but I still need to do more research.
I have $700 in Dell credits that expire tomorrow 2/2/21 and I can add some of my own $$. I want a slim light computer that has a backlit keyboard for doing remote tech support when I am on my sofa watching television and also for when I am out and I get a call for help and I need to work for a maybe 30 minutes in my car. The lid must have a 180 degree turn radius so that I can rest it on my lap and prop it against my steering wheel. I think that only leaves the 13" XPS.
I bought the XPS 15 curtesy of PPI refund from the bank or I’d never have been able to afford a laptop this expensive. I love the face recognition login. It’s very fast. It knows me even though I grew a beard that lately has gotten out of control. I’ve kinda gone from goatee to werewolf lol. The 4k screen is fantastic. It’s also a 2 in 1, turning into a tablet. I got a pen for using with Photoshop which for me works better than the tablets with the buttons down the side. Its aluminium case makes it feet solid.
I'm actually planning on buying the XPS 17, mostly for the new cooling system. I'm an Interior Designer and I need the power and portability, as well as a nice screen. I live in Portugal, any recommendations on how to purchase it here??
Still stuck with my 2015 MBP (M370X, 16GB, 512SSD). I love its quality, but Mojave was the last good MacOS and now Apple messes up more and more things. Just Metal only, no CUDA, Vulcan or current OpenGL (e.g. Blender GPU rendering is dead now). No more 32bit, and now, x86/Bootcamp is gone as well. Also, everything soldered. Hardcore vendor lock-in. NOT PRO AT ALL! Want to switch back to Windows and the 9500 seems like the best alternative available. Sleek, small footprint, SD slot, great display and speakers. But their QC gives me a big headache...
Matte screens are nicer to look at and i wish they were an option on the bigger models. Theyre like the stick shift of laptop features. Nobody makes them anymore but id rather have one
I don't know. I look at the XPS and I can see what people like about it, but it just doesn't look nearly as good to me as it does for others. I would even be willing to say that the current Mackbooks are still better looking, bezels included. There is just something off-putting to me about the shape and color of these devices. They look like sharp, black squares (when opened). When closed, they look like literal sheets of metal. Nothing bad, but nothing all that great to stare at for a prolonged period of time. Perhaps it is to be expected from a company that primarily focuses on business, but there is certainly no pleasure in this design. I suppose they just don't have any visuals which say "character", to me.
good review! Man the 17 inch must be so nice for watching movies😍 but pricy as well, and less portable ofc. If money wasn't an issue, I would go for the 17 inch as my 11 inch iPad serves as the mobile device, though I don't know how well it would work to own a Dell Windows laptop together with an iPad.
Yes, I'd say the 13 or 15 personally...but know what you mean, 🤔..I 'm thinking of buying the little fella, for a change''. The 13ich look great for anything in general ! 🙂
One question: why would anyone buy a UHD instead of FHD until and unless they don't do some hardcore gaming or video editing? I have a YT channel but I don't shoot anything in 4k. It's too time consuming. Am I wrong here? Buying FHD will save me money, less heating and most importantly more battery life..!
i wish they had 2K res screen option, i don't know why 2K is not used by most companies, they jump from FHD right to 4K, something in between would be good for a lot of people
@@Thai.H average buyers does not care about cpu benchmark +dell is a better looking display and does an okay job in video editing and runs all apps natively +upgardable
I love the look of the XPS 15 but my goodness does Dell have issues with their QC. I've ordered it three times and had to return them all. Not sure if I'm feeling it anymore.
@@AlexiaAllen84 just QC in general. First time it came with dead pixels all over the screen. Second time it was the trackpad - ghost clicks right out of the box. Third time it was the trackpad again, but this time it simply wouldn't work - plus it had severe coil whine. Real shame because I love the screen aspect ratio and the screen in general is an absolute beaut.
@@poonz313 Thank you for responding. The dell xps line is expensive and is meant to be premium. So its terrible that it comes with so many issues. Im sorry to hear that you've had a bad experience with the laptop. I ordered an dell xps 15 3 days ago and its coming next week. Would you recommend that I take it back?
@@AlexiaAllen84 oh no, I'd suggest wait and see how it is. If you're lucky enough yours will be faultless. If not, dell's return policy is quite good so you can easily return it after receiving. I hope you dont have to though, because it is quite a beautiful laptop. But yeah I know what you mean - for their most premium line to have so many issues out of the box is unacceptable.
@@poonz313 Thank you. Unfortunately the tech shop I got it from won't allow me to return it if the laptop is used. But I really want to test it out. I could get a 3 yr warranty just incase I start coming across issues later
I have a question. I'm looking for a laptop to do 1080p video editing for my RUclips channel. I use windows movie maker (yes, still have it 😁) It's easy. So, do I really need a dedicated graphic card or Intel iris xe with I7 and 16gb ram will be enough? Right now, I upload a 15 minutes 1080p video in 20 minutes with my desktop with I7 and older system from 2017. Thinking about buying the Samsung book pro with iris xe or Dell xps 15 with iris xe.. Or should I buy the GeForce rtx 3050?Thanks 👍
Hey Tom, I have an XPS 13 (2015) that needs a refresh. I’m eyeing the new 11th Gen model. If I’m looking to do some (very) light gaming from time to time, do you think I can get by with the Xe GPU for games like Civ, Simcity, GTA5 ? I know the XPS 15 would be great for that, but I’m really not sure the size would be portable enough for me.
@@orangesky8864 yeah I’ve seen a bunch of those but I’m on the fence because some of them are showing unplayable FPS whereas others show perfectly fine (35-40+) frames on the same games ! Not sure who to trust really :/
Hey Chaps! What will be your next laptop upgrade??
Idk
Lenovo l340
I don't recommend buying laptops these days
Macbook air m1 chief
@@blukaizr
Ew beggar
I own both 13 and 15. Pick the 13 if you need more portability (eg, running between work meeting rooms, and/or travel). Buy the 15 if you need more power and screen realestate. Biggest downside to my 15 is the weight, its a pain to carry around, can't imagine how heavy the 17 would be
its like 3kg, nothing for a man
For what kind of work you are using them? I have old version of 13 and 15 and while 15 works same as first day with new versions of windows and Adobe, 13 is loosing its performance over time. I am wondering about 9310 vs 9510
wtf thats 3-4kg dude, are you like 30kg?
I've had 2 faulty XPS 9500's. They're such nice laptops but Dell's quality control is shocking for such premium prices.
Everyone saying that these are irrelevant because of Apple's M1 chip don't understand that there are thousands of programs that people use on there laptops for that aren't supported or optimized on M1.
exactly why I don't buy any apple products like their phones or laptop. I wish to run programs they don't allow
omgggg FOR REAL i bought my M1 macbook air and there's soooooo many things that aren't supported by mac os... for example, you cant use EA play or play pro on a macbook which was mind boggling to me!! i'm gonna switch it out for a windows laptop
@@dotk3623 M1 chip is definitely enticing considering power and battery but Windows is the better choice simply cuz of the freedom and open source. gl choosing your next Windows 👍🏽
@@dotk3623 yeah, m1 is amazing if everything you do works on it, but anyone that games or uses specialized software is probably better served with some other option.
Love your passion and excitement behind the Dell XPS line ups every year 🔥
Oh honey aren’t we all 🥵 those bezels get us all 💦
I wish they use AMD 4000 or 5000 processor. I will definitely buy it . 💖
I know! Fingers crossed refreshed 15/17 has ryzen options
@@Thetechchap wow🤩 I love your work 🎉 Love from India ❤️❤️
@@Thetechchap When do you think that would be out? I'm assuming one sacrifice would be no more thunderbolt 3 ports if we have a ryzen option?
@@nemeer AMD can get a license for the Thunderbolt tech, although it seems unlikely that Intel will sell them one
Why do you prefer AMD to Intel?
Hello TheTechChap (TTC),
Came to this review after watching the TallyHoTech channel as this was automatically recommended by RUclips.
Now,
I have seen a video of Dell xps 13 9300 (10th Gen) wherein it has a lot of issues like:
1.) Sleep mode NOT working infact the Dell xps 13 9300 gets heated up like a fryer inside the backpack even in sleep mode (refuses to sleep i guess).
2.) Then there is the Windows Hello Face and/or Windows Hello Fingerprint unlock refusing to detect/work while waking it from sleep (a restart is required to solve this problem).
3.) The battery drain issue as well on the xps 13 9300 model eating/ draining battery even in sleep mode.
Wirh all these issues for such a premium laptop brand like Dell, I wud go for the M1 Macbook Air 13" (my current is also a early 2k14 MBA 13") running on Catalina.
Can you please confirm or deny if you also facing such issues in the older (10th gen) dell xps 13 9300 or the newer dell xps 13 (11th gen)?
Thanks in advance...
This might help people out that are looking to buy the dell xps 15 9500.
I bought the xps 15 9500 on 27th Dec 2020 but i only received it on 28th Jan 2021. It arrived from china. Seems to be a delay but i didn't mind waiting.
Before i start one thing really bugs me is the quality of the webcam. I didn't see any reviews on the webcam before i bought the laptop. The webcam is really qutie grainy and my 10 year old dell xps laptop is 100 times better in webcam quality. I did not expect this from a top of the range laptop. When i researched this further, i found out that the bad quality is due dell choosing a bottom of the barrel sensor for the camera and becuase the camera has to fit in the very small bezel. Some suggestions were to buy a seperate web camera which made a huge difference. Personally, i don't want to go through the hassle of returning the laptop for the webcam so if i intend to use it alot, i will probably buy a webcam to plug in via usb. However i am very disappointed at the webcam quality (0.9MP max) for such an expensive lapotp.
I bought mine in silver i7 16gb 1tb, and the trackpad issue of it being loose is not there. I am happy i went for the matt screen and not the UHD screen. It does get a little warm on the left hand side of the laptop if im using it for a long period.
The trackpad sometimes doesn't register my right click, not sure why. When i try clicking in the bottom right corner of the trackpad it sometimes doesnt register it, it's intermittent but it seems to have gone away now since i started using the laptop more. If the issue persists i will update this comment.
Other than that the laptop has been great and the sound quality is great to.
Hopefully this will help someone.
Thanks for sharing your experience
Got my xps 13 9310 and it's working great, no issues
Dell XPS 15 still has terrible QC. I've bought 4 now, all of which have issues.
1. laptop didn't stay closed when held up vertically
2. wobbly trackpad issue that Dell said they fixed back in June
3. laptop didn't stay closed and a wobbly trackpad
4. has spots on the touchpad where if you tap, it thinks you're clicking and holding and begins to highlight the page
It's a great laptop, so if you don't need a laptop right away I think it's worth playing the lottery, but be aware that your first one might have problems
I wish i had known about all these issues before I bought one. I am trying to get a refund considering it sucks, i need to get everything replaced nearly. Any advice?
I've suffered the same fate with 2 XPS 15's. First one had the trackpad issue which they wanted to send a technician to fix even though the laptop was 5 days old.
Eventually they sent a replacement which again had the trackpad issue as well as the lid not closing. Dell tried to make out the lid problem was normal even though the first one was fine and really fussed over giving me a refund.
I had to wait 3 weeks after the return to finally receive my refund. Disgusting customer service for such premium laptops at the prices they charge.
My current unit works perfectly. The first one had the wobbly trackpad, but dell replaced it with upgraded specs, so far there is no QC issue.
Had two from August and September that had wobbly trackpads (a 4K and non-4K). Dell has lied to us by saying they fixed this issue back in June.
If you’re one of the ones who doesn’t have this issue, consider yourself very lucky.
Do not buy Dell's XPS lineup. I bought the 9500, and the problems it comes with are countless. For starters, I by no means use it for gaming, but I occasionally play League of Legends, and I am still having a hard time having consistent FPS. There are stutters, and it even dips into the 30s-40s fps. The trackpad is terrible. I had to put a ton of Kapton tape on the battery in order to have it pushed against the trackpad so that there wouldn't be any rattling. Next, the thermal issues are horrific. I've taken the laptop out of my backpack twice burning hot to the point that it felt like I left it on the stove. It seems like it doesn't go to sleep, so the fans keep on running and pushing hot air into the backpack, which causes it to burn. Luckily, there has not been any damages to the hardware. The battery is the worse. After 10 mins of use, I would have been in the 80-ish%, leaving me with only 2-3 hours of use. All of this happened AFTER my return window, which is why I have no other choice but to keep this one. I have to admit that Dell has made a wonderful job at designing the "perfect laptop." I love the 16:10 aspect ration, the large size trackpad, the keyboard, the speakers, the premium feel, but it sucks to see that I cannot enjoy these wonderful design with the flaws that it comes with. With all of this being said, I will not buy any Dell laptops in the future. I will stretch this one out until its last breath, and from there on will probably opt for the MacBook Pro. (I have one from 2015, and it has been amazing and still working as of today. Fast and smooth)
Damn. I have heard the same issue about dell
I've very recently bought a Dell XPS 15 9500 and I want to share [DISCLAIMER: this is a very rough script I'm working on to push a video out]...
MY EXPERIENCE WITH XPS 15 9500
I like the XPS 15 9500, but I've already had SO MANY issues with it that I'm already thinking about switching...
The XPS 15 9500 is a beautiful device: I love its form factor with the 16:10 screen and the small bezels, and the design is nice (although I probably prefer MacBook Pro design and some HP Spectres).
The palmrest feels very nice , the speakers are very good (high volume, nice clarity and even some bass) and the keyboard is very nice, with good layout (although I have ISO-IT). The keyswitches have a pleasant tactile bump, probably even sharper than the one of the Gateron Brown switches of my mechanical keyboard (but the feeling is totally different, of course).
The trackpad is quite smooth and very large, which is quite comfortable in daily operation, athough you may get some occasional accidental touches.
The fact that the trackpad is so large, together with an imperfect internal design and POOR DELL QUALITY CONTROL means that some machines get an inconsistent touchpad with some wobble in one ore more of the corners. I had this issue, and Dell changed my entire pelmrest, but apparently this is not guaranteed to solve anything, as you may get a second touchpad with a similar defect (as it happened to me). You need to regulate and tighten some screws of the support of the touchpad (I let a Dell on-site technician do it and it solved the problem).
This problem was probably more prevalent in early batches (watch Mattew Moniz review), but apparently it's not 100% solved. When you get a properly working touchpad it's very good, though...
The UHD+ touch display is apparently very nice, from what I've learnt online, as it has good brightness and very nice color accuracy. I've chosen the FHD+ option because it was cheaper and it was supposed to guarantee better battery life (my experience with battery life is disappointing, though, I'll come back to it). The FHD+ screen is not as nice, though, in terms of resolution (obviously...), maximum brightness and color accuracy. My unit has also evident backlight bleed in the corners.
I've got the i7 10750H , 32GB RAM, 1TB SSD, GTX 1650Ti configuration. I have to say that the specs are very decent, but the power management and especially the cooling could benefit from a redesign, as the machine still runs a bit hotter and loud if you push for performance. This was a bit expected considering the form factor, but could still be improved.
In my case, in lighter tasks and in coding the performance was not an issue for me, but the machine it struggled a bit in DaVinci Resolve with my Sony a6100 4K24p footage with some color correction.
The SSD and the RAM were fast enough for Illustrator and Lightroom work, and performance in Photoshop was fine.
The XPS 15 should also be fine if you want to use Linux, especialy Ubuntu stuff. I've read that it uses the same fingerprint sensor from the XPS 13 (which is Ubuntu certified by Canonical), and therefore you could even get the fingerprint sensor working in Linux.
That said, I also do music production with Ableton Live 10 Suite on Windows 10, and I use a Scarlett 2i4 2nd gen USB audio interface. I work both with MIDI (with different controllers) and audio (microphone and keyboards), and I' ve noticed that compared to my 2015 desktop with i5 6600K there's quite a bit of latency that limit the sample size and the buffer of the audio interface and make work frustrating. It may be a software thing, but I've read online that it's a common issue with XPS 15 and I' ve experienced from day one, with a new and fresh machine.
In terms of battery life, I' ve been disappointed.
When I received my laptop (and it came with 3 weeks of delay!) its battery was totally dead (it couldn't turn on). I had to charge it before being able to use it (and it's quite strange, as modern electronics usually come with about 30% battery or more), and I' ve noticed straightaway that I was getting poor battery life.
Official Italian Dell site states up to about 16 hours and 50 minutes of Netflix video playback (tested with the most basic XPS 15 configuration with i5, GTX 1650 and FHD+ screen, at a fixed screen brightness). In balanced mode, though, I was getting under 8 hours of VLC FHD content playback from local storage, which was quite unexpected.
I had to call Dell phone support and, at first, they told me that there were no issues (because it showed 100% battery health and the machine was new) and suggestedme to do 3 consecutive full charge-discharge cycles. I did it because they told me to do it, but I imagine that I hit the battery even harder with this procedure, as lithium batteries suffer if they discharge under about 15% and if they are charged over 80%. Anyway, it didn' t fix anything, so I called back the support.
They discovered that my laptop had an obsolete BIOS, so I had to do 2 BIOS updates. Unfortunately this solved basically nothing, so I called them again. They refused to recognize there was any issue, so after sending them a battery usage report that I was able to do in Windows WITHOUT THEIR HELP (they hadn't thought about it!), they decided to change me the battery and the palmrest (for the touchpad issue).
I have Pro Support, so I have on-site interventions.
The first technician, after having replaced the components, wasn' table to properly reassemble the device the first time, as the junction between the palmrest and the metal housing wasn't properly sealed. He had to disassemble the device a second time and close it again, but doing so he ripped a part of the new palmrest apart. And the trackpad issue was still there.
I've noticed it after he was gone, and I had to call phone support again.
Dell had to change me the palmrest a second time. Fortunately, it was a different technician who came at my place and did the work. He wasn' t able to properly seal the laptop body the first time, either, so he had to disassemble it again, too. The new palmrest still had the trackpad issue, but the technician was able to solve the issue by accurately tighten up the screws and the mount for the trackpad in the palmrest. Unfortunately, doing so, he forgot to plug the status LED in the motherboard (or covered the LED with something that doesn't let the light out), so that now I have no charging indicator of debug LED.
The second battery now is better than the first one, but I'm still a bit disapointed by the battery life as it doesn' t go past 8 hours.
I also contacted Dell phone support for other software-related questions and I've discovered that Dell phone operators do no have all the up-to-date information about BIOSes, features and schematics (one of them had to go to Dell US site to get informations about the position of the status LED on my machine because they had blueprint of older designs).
It's good that you can upgrade the RAM, and there's an empty slot for a second m.2 device, but this device is quite hard to open and reassemble it (as both technician showed). Dell phone support is hit or miss, and Dell on-site technicians have some problems to say the least. Dell quality control over complete devices and repair parts has a lot to be desired, too.
All considered, the XPS 15 is a very good device, with nice form factor and design and good enough performance for some workloads (unless you do heavy video editing or anything but very light music production), but it's quite hot and has many RELIABILITY ISSUES (you can find other XPS issues and design flaws around on the internet), especially if we factor in the (high) price it's sold at. The machine is still fine, and I might have been also unlucky, but you have to factor in that this device has some issues, and Dell support (especially not Pro) is far from being perfect. The Dell XPS 15 is still a relevant choice because there are very few true alternatives. But, before buying, ask yourself if you TRULY need this form factor, especially considering that there are many compelling devices with good screens and way better hardware (like Ryzen CPUs, which are superior).
I have a friend who is a long term Apple user but recently had to buy a Windows laptop for her degree. She bought the XPS15 and despite being such a nice looking laptop, she has had so many problems with it:
- Random freezes where she has to restart the laptop manually with the power button
- Coloured-pixelated images when watching videos, randomly
- Trackpad of course (and it's not one of the first XPS15, she bought it a month or so ago)
From support they provided her some BIOS and drivers updates which haven't fixed any of the issues.
And that's suppose to be their most premium consumer laptops, I don't understand why they put so much effort in creating such a nice piece of hardware and then through everything to the bin by not polishing the software, drivers and hardware quality controls.
@@Manuel-rl6um Yeah, reliability is totally not there. I've also heard that there's a difference between the materials used for US laptops and European laptops. It was on of the technician that told me that he had worked on US versions and found out they were higher quality. But QC should be a general issue... which is unfortunate
Thank you for sharing your experience. Im yet to receive the dell xps 15 next week but I think I may return it due to all these negative reviews
@@AlexiaAllen84 First, ask yourself if you truly need the form factor, because you may even benefit from the higher performance of other alternative. If you truly need this form factor, look around for possible alternatives (there aren't that many... maybe HP Envy 15 and Razer 15"?). In the meanwhile, try out the laptop, especially if it's the US version. If you need that laptop form factor, don't like the alternatives and if your specific device looks fine and works properly within the 2 weeks that you have to return it, you may keep it.
Not everyone has truly bad experience with these laptops. If you end up keeping it, though, I suggest you to buy extended premium warranty.
Don't be scared by the issues you're hearing about, BUT also take them into consideration when doing an informed buying decision.
If you don't even want the POSSIBILITY of having to fuss with tech support and hardware/software issues, then you may want to skip it.
But consider that no product is hardware/software issues proof... there are some know issues even on MacBook Pros. Just a couple of generations ago there was that keyboard plague...
@@TerabitTech You make a valid point about not every laptop brand makes tech with zero issues. Its just concerning to see so many negative reviews for the dell xps especially given its price. If I do keep the dell xps 15 I will defo get a warranty. May consider an HP or a Lenovo.
Thank you so much for your help 😊
I'd love to see one of these head to head with the MacBook Pro M1
m1 will absolutely destroy intel
it pisses me off that dell is hell bent of archaic Intel processors instead of AMD 5nm
till then there is no point in comparing it with M!
Sorry Hassan but depending on the test the Intel wins or the m1 chip wins. 🤷♂️🤦♂️
Yep I’ll be doing a xps 13 comparison on Monday
@@hasaanmasood Intel is done
Compare it to all 3
If I didn’t have an already great HP Pavilion 15 I would pick one of these up, always one of the best laptops around, it’s like the default recommendation for windows 10 laptops
Keep in mind that if you have the 4K model, and want to preserve battery life, you can always change the display settings to 1080p. Plus, you'd have the touchscreen.
@LukiSCraft The problem is that everything is not as sharp... I have the 4k and tried that... I wish there was a 1440p setting at least because 4k scaling just gives me a lot of problems with applications
and its still a 4k display, granted the GPU has to work less but the display still has to display the same amount of pixels. I'd guess a native 1080p display would be more energy efficient because less pixels.
@@fargoththemoonsugarmaniac True you are right actually
Just got the 13 a couple days ago. Just waiting for it to ship! Very excited.
How you like it ?
How's it
I like it a lot! No issues and has been speedy and handy. I was nervous because I know some people have complained about problems but so far so good here. I'm not a hard core user on my laptop but it's handled anything I've thrown at it.
The problem with the trackpad wobble/double-click on the Dell XPS 15 (9500) has emphatically NOT been fixed. Once Dell finally acknowledged the defect, they claimed they had resolved it and that as of June, it was no longer an issue on shipping units. That was a flat out lie. I ordered a Dell XPS 15 in October and it arrived with the same defective trackpad issue that Dell claimed to have resolved. I contacted them immediately. At first, they denied that it was in fact EVER an issue (never mind all the reports on the various review sites - you can go to Dell's own support site and find their acknowledgement of it along with their false claim that it is no longer a problem). I didn't budge and they agreed to replace the model for me (which took a whole month after I had waited a month for the initial unit). When the second unit arrived, it too had the EXACT SAME PROBLEM. I was disgusted and returned them both for a refund. Then in November, Dell had a sale on again and I thought (stupidly) "hmmm... they MUST have fixed the issue by now" so I ordered another unit on November 13. It finally showed up on December 23. I pulled it out of the box and guess what - IT HAD THE EXACT SAME PROBLEM. That's three units, all three with the same defective trackpad, all shipped long after Dell claimed to have fixed the problem. If quality control and user experience matter at all to you, do NOT BUY the Dell XPS 15. Dell's QC on this unit, not to mention their dishonesty in claiming to have fixed this problem and their UTTER CONTEMPT for their customers in continuing to ship defective units while advertising it as a premium product should not be rewarded with your hard-earned cash. Look elsewhere for your solution.
I have had around 15 x XPS 17`s now all of which have been returned to Dell due to either bad finishing on screen surround, palmrest, or scratches on the aluminium, and on the 4 x that didn`t exhibit any damage or were not faulty out of the box, they ALL developed a screen fault within one month of arrival which was either a bright pixel somewhere or in the last case a black intermittent vertical line from top to bottom of the screen approx two thirds of the way across. I should add that all my orders were with the 4K+ touchscreen as I didn`t think it was worth getting if the screen was just HD.
I have since ordered and had delivered a new Dell XPS 8950 desktop with the latest i9 Alder Lake processor with a 10Gb RTX 3080 GPU and 32Gb of RAM, and which including a 27 inch 4K screen (I bought an HP due to Dell constantly delaying my orders for their 27 inch UHD) and which has absolutely no issues whatsoever and was a few hundred GBP pounds LESS than the fault-laden XPS 17 and it knocks spots off the XPS 17 in terms of performance using Adobe After Effects and rendering video in Adobe Premiere Pro. Not only that, but if anything goes wrong with the Desktop I won`t need to replace or send the complete unit anywhere (hopefully).
Wish Dell would make their XPS screens all 120hz standard. You dont have to be a gamer to notice or appreciate it. Scrolling webpages, data, etc, the less blur and added smoothness adds to the 'build quality' feel.
Q: Do you think it is worth waiting for the 11th gen XPS 15? I'm hoping for the Intel EVO and possibly bringing their vapour chamber into the 15.
@The Tech Chap Correction: I believe the XPS 15 has 2 thunderbolt 3 ports and XPS 17 has 3 thunderbolt 3 ports. The other one in both of em are a USB C 3.1 port
Ah you might be right!
You are correct with the XPS 15: it has 2x Thunderbolt 3 ports and 1x USB-C port. However, the XPS 17 has 4x Thunderbolt 3 ports.
Congrats on the 950k, not long now. Fingers crossed a million by Xmas. :-)
Fingers crossed! Thanks man
I am thinking of considering the xps 15 for my programming work at school
Same! Just got it ☺️
@@chimmysmilkyway how is it holding up?
@@aliciasam5239 it’s not bad at all in terms of performance, i do coding and programming related stuff n this laptop is gr8. As for the speakers the crackling sounds rarely happen, but there are some moments where the sound does get crackly 🙁
If I can have one for free, definitely 100% the XPS 17 maxed out model.
i just received my xps 17 yesterday! the heat is sort of an issue and it is SO hard to open! but other than that, i love it!
I haven't really had any heat issues in my few weeks of ownership (maybe I got lucky). I've got the i7, 2060, 16GB RAM, and 4K
@@AVL-Tree I got the I7-10875H. No trackpad issues at all
@@AVL-Tree Totally agree. The 15 has more heat problems even though it only has the 1650 because it's missing the vapor chamber. Can't go wrong with more thunderbolt either. Plus, the 17 honestly doesn't feel that big to me coming from a Surface Book
This video is exactly what I've been waiting for!! It was really helpful!!
I was irritated with my xps13 as the battery life was like 1/3 of what was originally stated. However with the last bios update I can now run it all day without charging. Amazing what a difference it made,
Dell trying to remember us that there is something else over Macbooks with M1 chip.
Sorry, Dell. Not sorry for Intel.
These have been available before the M1, idiot
Ryzen 4800 U would've been much better in XPS. Intel is too far behind.
@@apathak34 Yep...
Think you've got the timeline a bit mixed up there, buddy
I’ve got the XPS 13 10th gen, before I had the xps 13 7th gen. Excellent keyboard and superb build quality.
Is it fast or does it crash?
@@aliciasam5239 Performance is excellent, it doesn’t crash on me. I have the model with 16GB of RAM. Integrated graphics though, so you won’t be playing Battlefield 2024 (unless you use GeForce Now).
@@chris_dowsett Thanks for responding and l only plan on doing school work or watching movies or drawing on it not much of a gamer.I just need a computer that doesn’t crash like my windows 10 laptop in 2018, it only lasted 2 years before failing me the rest of the time and the thing cannot open files without crashing.Also do you think the air is best for school work/ typing
@@aliciasam5239 then this will easy do all that for you.
@@chris_dowsett Thank you also how is the keyboard l heard l should buy a keyboard cover or something like that?
Don't buy a Dell. Xps 15 9500 has given me so many problems. My first one had screen glitching, screen freezing, volume not working, brightness not changing, and a loose trackpad. After getting a replacement it still had problems with screen freezing, screen glitching, volume not working correctly, and freezing on startup causing it to only turn on the fan. It's hard to get help at night sometimes even though dell premium support plus is supposed to 24/7. If you buy this laptop return it asap if you experience any issues
The Tech Chap: Which is best?
Me: Which is affordable
Yep fair! In which case the 13!
@@Thetechchap The cheapest xps 13 here in NZ is $1767. For 16gb ram and 512gb storage the lowest it costs is $2500 :(
I wish everything wasn't so expensive here in NZ.
All I want is a 15 inch laptop that has 16gb ram, 512gb storage, a battery life which is good enough for uni (so long battery life) with a 1080p screen. Having a bright matte screen that you can see outside would be great but isn't a necessity. I won't use the trackpad if I can help it and of course I would like a good keyboard (as long as people don't think its bad I'm good with it).
I just want that for less than $2000 but apparently that is too hard to ask. I know its a lot to ask for since that's what you expect a premium laptop like xps 15 to do but apparently all laptop companies expect $2500+ for it...
@@bananarama3624 does seem to be rough in NZ, however where I'm from I would need to pay DOUBLE the price excluding any shipping that companies here would charge which for day a laptop would range from 100-200$, buying any premium products online where I'm from is a big stretch and most of the times not worth the stretch or risk.
However I still do appreciate the content The Tech Chap provides. And do thing that paying per say 1700$ usd for a base model for the quality is worth it in my opinion.
Beautiful dell xps as usual. Macbook pro user here. This definitely my choices if im not buying mbp. Gorgeous well built
Fully agree!
Bought my Xps 15 one month ago, still had the wobbly trackpad and i had to send it back. Got my Macbook M1 Air now, missed out Dell.
How's your m1 air?
@@raidisoleh3620 It's a fast and silent boi
@@sunfire65ph i bet
What do you think of the XPS 13 9305 model? I already bought it last week
I have decided to buy one through hire purchase since i cant trust myself to save for a whole year im getting it next week
Why does the screen of the 11th Gen XPS look so much brighter? 1:11
As a XPS 15 owner with a 4k display, I can say that the battery is simply crap. Still wouldn't dream of getting the full HD version though as the screen is a beauty!
And everytime I see these tech KOLs speak of the exceptional battery life on paper I laugh. 9 hours? Are you kidding me? 2-3 hours the most you really get with light to normal use in real life. And I have the XPS 15 with FHD display and I always keep screen brightness at ~10%.
@@seiyachan Mine doesn't last even an hour...
The XPS line has the sleekest laptops I've seen. Too bad they're only available with Intel chips. Hopefully that will change soon...
Could you explain why that’s bad ?
@@brittanywashington407 Intel is far less optimized with their chips and they are also suck on 14nm processors while AMD is at 7nm
Already picked up a maxed out i9 XPS 17, such a good laptop but it loses charge slowly while gaming.. Not a huge problem if you don’t, but definitely there.. Hopefully an eGPU solves the issue..
Losing charge slowly is a good thing right?
@@kushalraj93 While charging, the 17 still loses charge when under heavy loads because it consumes more power than the charger can deliver.
@@micahrufsvold This right here
@@AVL-Tree not sure, I wanted the 10885h for when I paired it with a eGPU so the 2060 was the only choice. I probably would’ve still chosen the 2060 though for when I’m on the go.
Waiting for mine too. How's it been so far?
Undervolting locked, can’t precisely control fan curves - only presets available. Overall performance on 17 pretty good, even in games. But under high load 17 will drain battery even plugged in.
Thanks! for the review defnetly will be getting the 15
I really loved the tone of ur voice man!!!
The quality And quantity of your videos is amazing...You are the best....My favourite Tech youtuber ..Love you man❤️❤️
Thank you!
XPS 17 with a Ryzen 5900u would be my dream machine
Great round-up of what is probably (in my opinion) the best line up of laptops this year.
The Tech Chap, you've made a slight mistake at 00:17 sec mark, the prices are inverted / should be inverted for the first two models.
Bought a new 4k xps 15 about six weeks ago with 32g ram. Outstanding I thought until I couldn't get wifi working and the mouse track pad was loose. Still waiting for the service tech with new parts! As much as I love dell, seems their QC has dropped since I bought an Alienware a few years back.
I like the 17” but I’ve heard a lot of quality issues with XPS line up
I've had the XPS 17 for a few weeks and the one issue I had was when the left speakers stopped working. Disabling and enabling audio in BIOS solved it. Other than that, it's been great! Dell seems to have sorted out many of the early quality issues
@@eando97 ive had mine for about a month now and ive yet to encounter an issue.
@@chaosinmybreath Awesome, good to hear!
@@eando97 thanks , I will go for it as there are some good deals on it now
Have you guys encountered any battery drain under heavy tasks (video editing/gaming) while charging?
I heard many people experienced that with the initial batches. Not too sure with the recent ones.
TBT 4 is not trivial when using an EGPU. TBT4 blows the framerates of TBT3 because the controller is now on the CPU.
Would be amazing to see xps 14". A competitor for things like x1 carbon
Surface laptop 3 vs Dell XPS 17 please do the comparison
The wallpaper looks sooo cool ! Where did you get this from
Did you get the wallpaper??
@@pritishmohanty1517 Do you guys know where he got the wallpaper?
I've had a 17" MSI a while ago, and screw that... Not buying a laptop that size ever again. More than laptops, they're portable desktops, and carrying all that extra weight + power brick is just nuts.
With my current HP Spectre 14, I just carry the laptop (with it's leather sleeve and pen), that's all. I know the battery will last, whatever I do.
I am so hyped about the next video comparison between XPS 15 vs Macbook pro🔥
Forms are seemingly filled with people experiencing severe thermal issues even without running a heavy load. Are the XPS' still experiencing this issue?
In 2008 my dream or God of computers was the XPS. Back then it was the largest heaviest laptop in the world. Like a suit case. So on my Samsung S21 lock screen I have the XPS background from that time. On my S21 wallpaper I have a HAL9000 background. So I am happy with the real power of S21 bringing me a XPS and running HAL9000. I am so happy with my ZOTAC ZBOX and I have a Linux HP in storage that I cannot consider buying an actual XPS though I would prefer the largest unit.
Those wallpapers look sick. Where can I find them?
AMD options, and put the number pad on the 17" model
They should have to change speakers' position (and therefore maybe also quality) and may have to make the keyboard keys smaller or more crammed
You don't need a number pad
@@user-io5gw1rk4t want*
@@user-io5gw1rk4t On what informations are you basing your statement? There are some applications in which the numberpad comes really handy. I bet you are a normal consumer
That'll destroy the nice symmetry and aesthetics from the inside
1080p has a big fifference for battery life closest to double the battery life.
I really like the background image it looks soooooo nice!
Name pliz
Great laptops. My previous xps15 examples have always sadly suffered from poor thermals/throttling and battery swelling in a couple. Screens are superb. I find my Razer Blade 15 Mercury white has overall better thermals and more solid chassis but really hit and miss reliability on Razer hardware
As an owner of the 17 inch, DO NOT BUY IT, there are so many issues and a head ache to deal with. If you still want it, wait till next gen. First gen sick so hard.
A word of warning to anyone wanting one. The soft touch rubber will eventually turn sticky and attract a lot of dirt and deteriorate. I really regret buying mine, after 6 months it looks old and worn-out. I guess it depends on climate and humidity levels but I wish I knew this before I bought.
dBrand has a skin that you can get to protect that area, or give it new life
@@xmckinzie thanks man, will look into it.
Just ordered the new 13. Very excited
is it a good computer? im thinking of getting it. Any problems with it?
I got the xps 15 and so far it games great at 60fps and I can easily edit 4k videos on it without a hitch.
How much ram does yours have?
@@stardewhillbully upgraded it to 32gb for a bit more than a 100 bucks
@@squirreldemon3506 have you had any thermal issues with it? I've read that other people have. Fan noise loud, pretty hot, throttles.
@@stardewhillbully nope never. The fans get loud when I'm playing games like GTA 5 or have a large problem open like 3d design stuff but otherwise I barely hear it. I heard it in the beginning a bit but not anymore.
The XPS 15 is a crazy good laptop, the only thing holding it back is intel.
But if they went AMD you would loose out on thunderbolt 3
good laptops and the way you explained made me want 1,only dream of the day can get to afford one
So, what's with that charging issue that XPS 17 can't manage charging via USB-C? Did the company fix it? Should people buy this model or wait for the next iteration? I wanted to order one, but all distributors I deal with persuaded me that none of them going to import XPS 17 in my country due to terrible charging problems. They said that premium laptops must be perfect since people pay a lot and nobody want to replace them.
Is there an estimate of the longevity of these laptops? I've had my Asus 551CA for about 7 years now and been wanting a major upgrade that I won't have to worry about replacing for another 7 years
I love the xps line... But the quality control frustrates me... I dnt think i will be buying another model no matter how tempted i am 😡
I think personally Dell xps 17 seems the most appealing , BTW what you think of the Xbox series x ? I got it and the game passDo you think it's correct to use dolby atmos for headphones on my TV speakers? It sounds much louder and powerful than the home theater version atmos ultimate as well and I love it ,
THE comparative review I always wanted! Great insights here, thank you!
I believe I could say I am a regular at your channel so that wallpaper that you have been using since the last few videos has been killing me. Link please 😅. And as always awesome video.
This is such a wholesome review. I come back to watch this over and over again.
Been thinking about getting a new laptop this year. I have an 8 year old asus NJ56. Not sure what the average time to update is but the XPS 17 looks real appealing. Not sure if its worth it at that price. Wondering if its good desktop replacement? Been trying to find videos to compare the XPS sizes. This helps but I still need to do more research.
I have $700 in Dell credits that expire tomorrow 2/2/21 and I can add some of my own $$. I want a slim light computer that has a backlit keyboard for doing remote tech support when I am on my sofa watching television and also for when I am out and I get a call for help and I need to work for a maybe 30 minutes in my car. The lid must have a 180 degree turn radius so that I can rest it on my lap and prop it against my steering wheel. I think that only leaves the 13" XPS.
Great review! I just got the 17 myself and it is as Apple says Magical...
I bought the XPS 15 curtesy of PPI refund from the bank or I’d never have been able to afford a laptop this expensive. I love the face recognition login. It’s very fast. It knows me even though I grew a beard that lately has gotten out of control. I’ve kinda gone from goatee to werewolf lol. The 4k screen is fantastic. It’s also a 2 in 1, turning into a tablet. I got a pen for using with Photoshop which for me works better than the tablets with the buttons down the side. Its aluminium case makes it feet solid.
I'm actually planning on buying the XPS 17, mostly for the new cooling system. I'm an Interior Designer and I need the power and portability, as well as a nice screen. I live in Portugal, any recommendations on how to purchase it here??
I know this is late, but might be able to buy it from bhphotovideo
Im dying to purchase a ryzen machine, but rumor has it that the first zen 3 laptops are coming in january.-february, I don't know if hold till that.
@@sushimshah2896 So you are telling me to go for it now?
@TheGoat I will stick to eluktronics, then.
Where can we find that wallpaper?
Need it too
Just search about artistic landscape 4k wallpaper in Google you will find it
@@kamalghrib5591 thanks
Still stuck with my 2015 MBP (M370X, 16GB, 512SSD). I love its quality, but Mojave was the last good MacOS and now Apple messes up more and more things. Just Metal only, no CUDA, Vulcan or current OpenGL (e.g. Blender GPU rendering is dead now). No more 32bit, and now, x86/Bootcamp is gone as well. Also, everything soldered. Hardcore vendor lock-in. NOT PRO AT ALL!
Want to switch back to Windows and the 9500 seems like the best alternative available. Sleek, small footprint, SD slot, great display and speakers. But their QC gives me a big headache...
Been looking at the 15 but now swaying to the 17 for content creation
Bought XPS 17, install 64gb of ram, remove windows and install linux
Best software development laptop I have ever used
Matte screens are nicer to look at and i wish they were an option on the bigger models. Theyre like the stick shift of laptop features. Nobody makes them anymore but id rather have one
4K on a laptop is just not reasonable....Other companies 2k option displays is more ideal🤔
I don't know. I look at the XPS and I can see what people like about it, but it just doesn't look nearly as good to me as it does for others. I would even be willing to say that the current Mackbooks are still better looking, bezels included. There is just something off-putting to me about the shape and color of these devices. They look like sharp, black squares (when opened). When closed, they look like literal sheets of metal. Nothing bad, but nothing all that great to stare at for a prolonged period of time. Perhaps it is to be expected from a company that primarily focuses on business, but there is certainly no pleasure in this design. I suppose they just don't have any visuals which say "character", to me.
good review! Man the 17 inch must be so nice for watching movies😍 but pricy as well, and less portable ofc. If money wasn't an issue, I would go for the 17 inch as my 11 inch iPad serves as the mobile device, though I don't know how well it would work to own a Dell Windows laptop together with an iPad.
I am stuck on which dell to get for everyday use. What's your thoughts on which one to get?
Yes, I'd say the 13 or 15 personally...but know what you mean, 🤔..I 'm thinking of buying the little fella, for a change''. The 13ich look great for anything in general ! 🙂
One question: why would anyone buy a UHD instead of FHD until and unless they don't do some hardcore gaming or video editing? I have a YT channel but I don't shoot anything in 4k. It's too time consuming. Am I wrong here? Buying FHD will save me money, less heating and most importantly more battery life..!
Hello Mate
Nice video. I really like wallpaper you used on xps. Where can I find them?
Thanks
i wish they had 2K res screen option, i don't know why 2K is not used by most companies, they jump from FHD right to 4K, something in between would be good for a lot of people
Tom, please compare 13inch 10th gen vs 11th gen with Intel Xe Graphics, i'm so excited about it
Will do!
Waiting for XPS vs M1 MBP
No point mbp destroys
Coming on Monday! Can’t wait to show you the results
@@Thai.H only in native apps which are not so much till this date+ mbp sucks for gaming
@@ahmedchampion3687 gaming trash yes everything else the cpu is a monster go look at the comparison Intel cpu can't compete
@@Thai.H average buyers does not care about cpu benchmark +dell is a better looking display and does an okay job in video editing and runs all apps natively +upgardable
What is that colorful tree background and where did you get it
I love the look of the XPS 15 but my goodness does Dell have issues with their QC. I've ordered it three times and had to return them all. Not sure if I'm feeling it anymore.
Are you referring to the trackpad?
@@AlexiaAllen84 just QC in general. First time it came with dead pixels all over the screen. Second time it was the trackpad - ghost clicks right out of the box. Third time it was the trackpad again, but this time it simply wouldn't work - plus it had severe coil whine. Real shame because I love the screen aspect ratio and the screen in general is an absolute beaut.
@@poonz313 Thank you for responding. The dell xps line is expensive and is meant to be premium. So its terrible that it comes with so many issues. Im sorry to hear that you've had a bad experience with the laptop.
I ordered an dell xps 15 3 days ago and its coming next week. Would you recommend that I take it back?
@@AlexiaAllen84 oh no, I'd suggest wait and see how it is. If you're lucky enough yours will be faultless. If not, dell's return policy is quite good so you can easily return it after receiving. I hope you dont have to though, because it is quite a beautiful laptop.
But yeah I know what you mean - for their most premium line to have so many issues out of the box is unacceptable.
@@poonz313 Thank you. Unfortunately the tech shop I got it from won't allow me to return it if the laptop is used. But I really want to test it out. I could get a 3 yr warranty just incase I start coming across issues later
I have a question. I'm looking for a laptop to do 1080p video editing for my RUclips channel. I use windows movie maker (yes, still have it 😁) It's easy. So, do I really need a dedicated graphic card or Intel iris xe with I7 and 16gb ram will be enough? Right now, I upload a 15 minutes 1080p video in 20 minutes with my desktop with I7 and older system from 2017. Thinking about buying the Samsung book pro with iris xe or Dell xps 15 with iris xe.. Or should I buy the GeForce rtx 3050?Thanks 👍
Great review👌 , ordered a new i7 1185G7 dell xps 13 on BF 🤗
Hey tech chap. Could you please link that wallpaper of the laptop you were holding at 1:03 ? It looks really nice.
Hey Tom, I have an XPS 13 (2015) that needs a refresh. I’m eyeing the new 11th Gen model. If I’m looking to do some (very) light gaming from time to time, do you think I can get by with the Xe GPU for games like Civ, Simcity, GTA5 ?
I know the XPS 15 would be great for that, but I’m really not sure the size would be portable enough for me.
There are a few videos on RUclips specifically dedicated to gaming benchmarks for the new XPS 13 (9310). I recommend you check them out :)
@@orangesky8864 yeah I’ve seen a bunch of those but I’m on the fence because some of them are showing unplayable FPS whereas others show perfectly fine (35-40+) frames on the same games ! Not sure who to trust really :/
Another useful video 🙏