Quick Lube Ruins TWO Subarus This Week! Failure Performing Simple Service Left Owners Stranded!

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  • Опубликовано: 23 дек 2024

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  • @MrSubaru1387
    @MrSubaru1387  2 года назад +224

    In a crazy turn of events, I just found out that the second Subaru here, the 2010 Forester, was also messed up by the SAME Take 5 in Fort Mill that messed up the 2005 LGT!!! What?!?!

    • @thatoutdoorguy271
      @thatoutdoorguy271 2 года назад +11

      They need to take more time out to train these quick lube places

    • @thevictim2072
      @thevictim2072 2 года назад +8

      @That Outdoor Guy The problem is you can't train the average grease monkey to do things correctly, and it is hard to find a smart grease monkey.

    • @paulsz6194
      @paulsz6194 2 года назад +5

      clearly, Subaru's are way too complicated for this quick lube joint to work on..

    • @johndeesmith183
      @johndeesmith183 2 года назад +8

      ... they hire kids to do a man's job...

    • @mikethompson3534
      @mikethompson3534 2 года назад +14

      They hire only morons I had my Nissan Sentra drain plug on my manual transmission stripped out and the idiot told me just to drive off with a broken easy out stuck in the drain plug I raised so much hell with the manager that they had to pay for a new factory transmission case to include disassemble the transmission and replace the case with a week plus of car rental total damage not including rental car was $3500 bucks and the guy at the transmission shop said I was the 3rd customer that week

  • @nsomn2706
    @nsomn2706 2 года назад +508

    I work at a Subaru dealer with a Take 5 right next to it. They've pushed at least 3 foresters over to us after draining the transmission instead of the engine. We now warn the new express service techs about "pulling a take 5" and making sure they don't just open the first drain plug they see.

    • @idontcare9747
      @idontcare9747 2 года назад +33

      I started as a lube tech at a subie dealer a few month ago. Had 0 experience. Seen a few new guys start with 0 experience. It really isn’t that hard to know which drain plug to drain for oil.

    • @user-fx8bk3fo8u
      @user-fx8bk3fo8u 2 года назад +8

      I just did the cvt flush on a legacy because this happened at my shop. Really hoping that temperature gun was accurate enough for checking the fluid level after letting it warm. My job title is literally tire tech and this lady insisted on driving 4+ tomorrow. I was the only one in the shop that had ever touched a transmission.

    • @sssnake2332
      @sssnake2332 2 года назад +6

      LOL!
      Seriously though, that Take5 place needs to download the FSM's and use them.

    • @spedracer55
      @spedracer55 2 года назад +3

      how tf do you get that wrong???

    • @thevictim2072
      @thevictim2072 2 года назад +6

      @@idontcare9747 Consider yourself lucky that you have a functional brain. Many do not.

  • @GixxerRider1991
    @GixxerRider1991 2 года назад +43

    Good on you for calling out bad service so other people can avoid a place like that.

  • @1linkbelt
    @1linkbelt 2 года назад +189

    At age 84, I change my oil and all filters on my Forester. I don't fool with a drain plug, I use the Fumoto oil drain valve.

    • @atticstattic
      @atticstattic 2 года назад +6

      There you go

    • @markm0000
      @markm0000 2 года назад +5

      Good on ya

    • @Andy-df5fj
      @Andy-df5fj 2 года назад +13

      @@nigerbear2642
      He's old. Not dead.

    • @_morningglory196
      @_morningglory196 2 года назад +55

      I’m 68 and I do my oil, filters and other easy stuff. I also am a female and my Forester is a manual.(2014)

    • @1linkbelt
      @1linkbelt 2 года назад +5

      @@nigerbear2642 Very simple, I am old, not dead! LOL

  • @old_shupshe
    @old_shupshe 2 года назад +184

    I completely agree. The local quick lube managed to tighten the oil filter enough to destroy the rubber seal. I took it back and while they agreed that there was a lot of oil sprayed everywhere, they denied it was their doing. They refused to replace the oil filter. So I went an bought a decent oil filter and changed it myself. Took the super cheap POS filter they put on back to them and showed them the broken seal. They refused to give me a refund. So, I wrote a yelp review explaining all of this. I got a call from someone wanting me to delete the review. I basically told them I'd already asked for a refund, which this person refused to give one. Just menacing me to delete the review. Telling me I'd be sorry if I didn't. Told him to FO and haven't heard anything more from them.

    • @andrewgonzalez4230
      @andrewgonzalez4230 2 года назад +12

      People these days, only gonna get worse .

    • @jinxtacy
      @jinxtacy 2 года назад +11

      I had a guy do something similar to me when I bought an engine for him and was returning the core. Prepurchase I asked for everything from throttle body to turbo and wound up having to buy a bunch of gaskets and was stuck with an older turbo. Then came these weird threats from the owner like we're in 1890s Wyoming. He didn't want to give me money for the core. and I showed him on the receipt what agreed core price would be and what we had agreed would be included with the engine. Dealing with local small business owners has its negatives too.

    • @tomfilipiak3511
      @tomfilipiak3511 2 года назад +9

      Anyone who goes to these quick lube places with the automobiles of today is rolling the dice.Do it yourself or pay the extra money and go to a dealer that has experience with that make of car.

    • @jameshardeman6590
      @jameshardeman6590 2 года назад +1

      BMW noisy engine and cel on filter cap was overtighened so much o ring pushed out! I changed the oil and put top on correctly and no light and no noise.

    • @davidlopanful
      @davidlopanful 2 года назад +1

      Lawyer up

  • @diriazi
    @diriazi Год назад +34

    That's scary. I do my own oil changes. (60 yr old woman) If anybody is going to break my car, it's going to be me. lol. My oil plug on my Mini Cooper was tightened so tight that the threads got ripped out. I tried to fix it and it still leaked so I had to learn to change the darn oil pan. I never let anybody work on my car unless I know they know what they're doing. I ask a lot of questions and I know if they're incompetent (sort of). For example I had an engine code that my oxygen sensor after the Catalytic Converter was bad. So I took it to a shop and they just wanted to change the part. Actually they wanted to change both of them before and after the Cat. I figured they were just part changers and didn't know how to test the oxygen sensors or how to read fuel trims and I ran from there as fast as I could. I'm no expert but I want to take it to a shop that knows how to test components and read fuel trims if they're going to diagnose a bad oxygen sensor. I don't know a lot but I want to learn so I don't get taken. But an AIR FILTER! ARE YOU KIDDING ME? Poor girl. Good thinking on looking at the receipt. Led you to the right place.

  • @Kakuren
    @Kakuren 2 года назад +36

    Honestly it's because of this channel that I've been doing oil changes myself on my Subarus. For the big stuff I found a local mechanic that works on Subarus (he has a small horde of old Subarus sitting outside his shop).
    The building is old and the sign is faded but dam Larry knows what he's doing and he can appreciate a pack of beer as a thank you.

  • @williamturner1441
    @williamturner1441 Год назад +5

    People like you make this world a better place.....God Bless !!

  • @basswars7060
    @basswars7060 2 года назад +1

    I go to Mr. Lube in Canada and they have been pretty good. Once the tech spilled a bunch of transmission fluid on the engine while trying to refill it. I complained so they sent the car to the local dealership to have the engine cleaned, a full inspection and another transmission service. This cost them almost $800. Mistakes happen and they owned it and fixed it. That's the way you run a business. I still go to Mr. Lube and I recommend them. I trust them to do the right thing.

  • @BMWE3692
    @BMWE3692 2 года назад +80

    Used to work at Toyota dealer that was a couple of blocks away from a jiffy lube and almost every week we used to see people get stuck as soon as they left loose filters loose drain plugs loose air boxes, one time a customer with a new Camry 2016 went to get oil change as soon as it left knocking noise started stopped by the dealership I was finishing my shift was punching out whe the customer approached me and told me what was happening first thing I heard was a mocking noise followed by oil light checked dipstick dry as the desert, walked back to jiffy to get the manager he was told to drive the car back they will put oil😮mean time I went to my my parts counter got oil when cuatoner came back and told me he was going to drive back I told him no I check filter and drain plug everything was tight put correct amount of oil check for engine noise and check engine light oil light everything was fine. Customer came back next day to pay for the oil called my service manager told him what I did paid for the oil and and to tip me which I refused it was not fair that he had to pay twice for an oil change manager told him to wait that our master tech would double check on the car to see nothing major happened at no charge. Customer was happy and until this day he always goes back to dealership. Also that same day he bought lunch for the whole crew 😊

    • @jimshoe402
      @jimshoe402 2 года назад +1

      Sounds like something I would do too. I Always go to the dealers I learned too. 2 QUARTS OVER oil pressure going nuts but OK drained and Checked it..ALOHA

    • @scotthayesproductions5715
      @scotthayesproductions5715 2 года назад +1

      @@jimshoe402 same. the dealer isn't much more than the lube places, they always have coupons, and their work is always warrantied. my HIghlander always goes to the dealer for maintenance.

    • @77.88.
      @77.88. Год назад +2

      Sadly the dealers today are so very high in their hourly rates that a good percentage of Americans can't afford to go to the dealers for any maintenance regarding $125.00 an hour or more???

    • @lexphotog
      @lexphotog Год назад +1

      @@77.88. my Mazda dealer has a $190hr labor rate. Chevy is $140.

    • @The-Friendly-Grizzly
      @The-Friendly-Grizzly 6 месяцев назад +1

      That's how Toyota dealers used to be. They wanted your business.

  • @aaronsearch1189
    @aaronsearch1189 Год назад +2

    I have an '05 Baja turbo. One time an oil change place didn't engage the tabs on the bottom of my air box. It got my mass air sensor so dirty that it threw a code. Another time I got my oil changed on the way home from work. The next morning, I pulled out of the driveway and noticed that I was leaving an oil trail. The oil filter was two turns loose. I had to put three quarts in to top it back up. The manager of the quick lube got mad and accused me of making it up to try and get a new engine out of them. I bad mouth them everytime I can.

  • @raybrensike42
    @raybrensike42 2 года назад +4

    I have never found a quick lube joint that knew how to grease U-joints. What's the point in getting new U-joints if you don't grease them? I would take it in for a chassis lube and then when I got home, lube the U-joints myself, time after time. Then I got tired of that and brought my grease gun adapter along which is for the grease plugs on the U-joints for them to use, and they were going to let me leave without returning it to me. The mechanic said he thought it was his. What's a guy to do? Do it yourself if you can. If you live at an apartment, you might not be able to do it yourself when you want to. I used to save my oil changes and lubes for weekend camping trips when I could be way out of town, and do it in the middle of some forest land.

  • @robsonselzelin
    @robsonselzelin 2 года назад +107

    That's one of the reasons I do my own oil changes and I even teach my friends on how to do it.

    • @gusmonster59
      @gusmonster59 2 года назад +5

      I know how to change my oil, my dad taught all his daughters basic car care. I just don't want to, and right now I don't have a place to do it. I think everyone ought to know at least a little about the car they drive and how it works.

    • @shanerorko8076
      @shanerorko8076 2 года назад +1

      The issue with doing it your self is it's not just an oil change that is meant to be done, there is a whole series of checks that are done while the car is being serviced. Here in Australia an automotive work shop needs to have qualified staff to be licenced in some states the tech needs to be licenced too. But here you can do your own oil changes, it's always the cars that get owner serviced that have the most issues as they don't get picked up during the services.

    • @vijayanchomatil8413
      @vijayanchomatil8413 2 года назад

      Me too, but my gf doesn't have the same motivation. I do hers as well. But what about GRand Ma who isn't motivated to do that. This is only going to accelerate the transition to electric vehicles.

    • @Link2edition
      @Link2edition 2 года назад +3

      @@vijayanchomatil8413 Suspension work and cooling work is what irritates me the most, and EVs still have both. My suffering shall know no end.

    • @Link2edition
      @Link2edition 2 года назад +3

      I used to do my own oil changes. I stopped just for convenience.
      Then the place I was using screwed up and my car was leaking oil, so I am back to doing them at home again.

  • @spenserchalkley7013
    @spenserchalkley7013 2 года назад +166

    I used to work at a Quick Lube place awhile back, and especially after working at one, I almost never recommend anyone ever go to one for any reason. Management at them is always incompetent and never really *manage* anything, regardless of how old or young the managers are. None were ever willing to take responsibility for their actions either. One of the reasons why I up and quit after 6 months.
    Moral of the story, never go to a quick lube place. The money you save ≠ good quality service.

    • @hijinks21
      @hijinks21 2 года назад +6

      How much drug use did you see happening between jobs? Neighbor of mine worked in one she said all they did all day was get stoned

    • @donthecon
      @donthecon 2 года назад +5

      @@hijinks21 I worked at a quick lube place, mavis to be specific and a lot. Wasn’t as much weed at my location, it was mainly half the techs were on the brink of being black out drunk all day. Some depressing people to be around, could not pay me enough to be back in a cheap shop like that

    • @spenserchalkley7013
      @spenserchalkley7013 2 года назад +4

      @@hijinks21 Honestly didn’t seem like the guys I was working with were getting drunk/stoned on the job. Half of them just chain smoked cigarettes on their breaks. However, there was one guy who worked there for like 3 weeks who was clearly under the influence of crack or meth or something.

    • @vvvvel
      @vvvvel 2 года назад +1

      Definitely stoned and TRYING to do the job correctly.

    • @Welcometofacsistube
      @Welcometofacsistube 2 года назад +2

      As a manager of a ast lube shop, I see diatribe crap like this all the time. Please just stop

  • @dangerdoberman
    @dangerdoberman 2 года назад +2

    The only thing I've taken my Blazer to the shop for are tires or an alignment. And when I do that I just give them the wheels to put the tires on; I'll mount them myself thanks. I don't trust shops for anything. I mean I just took my transmission apart and put it back in by myself!

  • @LaDivinity
    @LaDivinity 2 года назад +28

    I work at a Firestone and am a B technician. We take care of customers and will refund if something gets messed up. Me and the other technician double check everything the lube techs do to be sure it is done correctly and nothing is done wrong or potentially dangerous. We are the smallest Firestone in the region but the busiest because our reputation is everything to us. If we mess something up, we own it and make it right. It is a shame that shops like that give us a bad name. But we have taken so many customers away from other shops because of this reason.

    • @GahhDamnAlex
      @GahhDamnAlex 2 года назад

      What's a B technician

    • @AbcAbc-sp1od
      @AbcAbc-sp1od 2 года назад +1

      @@GahhDamnAlex It refers to the so-called skill level. It's not an official title, but the industry has guidelines about certifying mechanics as either A, B, or C level, depending on skill level.

    • @AbcAbc-sp1od
      @AbcAbc-sp1od 2 года назад +1

      @Bravo4161 , You must work at an unusual Firestone. All I hear about Firestone shops is horror stories lol. One of my friends even worked at one as a service writer, and the stories he would tell lol...

    • @njsongwriter
      @njsongwriter 2 года назад

      Really? Do you make sure the lube techs didn't over-torque the oil filter cap on a Toyota with a cartridge oil filter? That is common. Then next time you can't get it off or someone breaks it. Likely if the tech can't get it off the next time, they just stop changing the filter.

    • @PatriotSteve
      @PatriotSteve 6 месяцев назад

      This is great to hear.

  • @williamrobinson6680
    @williamrobinson6680 2 года назад +2

    A shop scam I finally realized was alignment warranty. I go in for alignment, then buy the warranty for free subsequent alignments. Whenever I return for my FREE alignment, they DENY the warranty claiming "too many worn/loose suspension components."

  • @fixingitrightish
    @fixingitrightish 2 года назад +41

    Oil changes are the most basic yet the most critical maintenance you can do to your car

  • @bruce9032
    @bruce9032 Год назад +9

    Great job and observation again Mr. S , we all need more astute technicians and mechanics like yourself !

  • @johnfellows2867
    @johnfellows2867 2 года назад +7

    I worked a a motor mechanic for 50 years, and always fixed my own cars. But as cars are now so complex, those
    days are long gone. I now own a Mercedes and always have it serviced / repaired at our local main dealers. OK, they
    are expensive for labour and spares, but they've always done excellent work which means a lot !

  • @kennethward4985
    @kennethward4985 2 года назад +1

    I worked at Valvoline when between jobs, they pay crap. When it was too busy we didnt even change the filters, just gave the one they had a quick spray and wipe clean so it looked new.

  • @Bankushii
    @Bankushii 2 года назад +32

    The biggest problem with these places is not only that they are paid poorly, but there is a huge pressure to do everything as fast as possible. When people start taking their time to do things right, immediately there's dirty looks and impatience from co-workers. Repeat this over thousands and thousands of cars over the course of just months, they get desensitized to half assing everything. Put the time aside to take the car where they will take their time and the pressure isn't insanely high. You don't need to be doing oil changes during your lunch break.

    • @slaweksk7128
      @slaweksk7128 2 года назад

      Fast only need go restroom if need.

    • @stryctn9yne13
      @stryctn9yne13 Год назад

      @@slaweksk7128what????? Did you hit pookie a little too hard and get spun out when typing that?

  • @davidrensi737
    @davidrensi737 2 года назад +4

    The tutorial on wire digram was a bonus! You are the "Columbo " of Subaru

  • @raymondroy2193
    @raymondroy2193 2 года назад +89

    i used to work at a quick lube place, and it's really sad how many workers just couldn't care less if the mess up somebody's car

    • @shaunofthedead3000
      @shaunofthedead3000 2 года назад

      Why would a guy making near minimum wage give a crap about your car.
      They are paid monkeys. They are supposed to push button and turn lever. They generally know squat about cars. Most can't drive standard transmission vehicles.

    • @thomasstrayer3994
      @thomasstrayer3994 2 года назад +2

      It comes from how one is raised nowadays. Prime examples of: lack of accountability, no pride in your work, no detail to your work, not educating yourself through experience instead of using Google for everything, no common sense, worrying about your stupid cell phone/social media status, and again, no common sense.

    • @shaunofthedead3000
      @shaunofthedead3000 2 года назад

      @@thomasstrayer3994
      So if you were paid minimum wage at 20 years old to do oil changes, knowing full well you have near zero ability for advancement or increase in pay, much less ever being decently compensated...you're going to give the old 110%.
      That's boomer mentality. You're the ones raising them. So you're trying to not blame yourself while blaming yourself.
      Point blank are these facts:
      1. The dollar has been devalued DIRECTLY due to the "greatest generation," and their kids the silent generation, and their kids the baby boomers. The baby boomers are the single largest reason. By kicking cans down the road. Debt cans. They talk about today's national debt as if it was just made. But every trillion dollar package owes its roots to boomer ideology.
      2. Wages have not come close to keeping pace with the boomer led destruction of the dollar. Instead the boomers used the minimum wage as an excuse to specifically NOT increase wages.
      3. The boomer led invasion with illegal aliens. If Ronald Reagan hadn't illegally granted citizenship to all those illegals they wouldn't be flooding in today. But he did it because all the conservatives lied and said we needed cheap labor because no one wanted whatever job they wanted cheap labor for.
      4. There is zero difference between Republicans and democrats. They are all communists working towards the same goal. In fact for every single hated liberal legislation passed it was only able to do so because of republicans.
      So now kids are turning 20 and businesses can't afford to pay more because they have no experience, but they can't get experience without working, but even working 2 full-time jobs at minimum wage is not enough to survive.
      And here come boomers who could easily have a 5 person family where the man is the only worker, works only 40 hours a week, has ample paid vacation and time off telling a kid working more than twice as hard and still only making a third as much that he's lazy.
      You want these kids caring about their jobs...then you're gonna have to make it so they can actually have something to show for it. And not a "good job" and "attaboy." The ability to leave home and afford their own cars, houses, and bills. Like you had.
      And lord help them if they're White. The whole damned world is attacking White people non stop. The second most endangered minority race of humans. And everyone else thinks they are entitled to what they created in the few countries they reside.
      You boomers have lit a fuse that can no longer be stopped. And it's all those "lazy" generations that are gonna have to clean it up.

    • @paulrozko4815
      @paulrozko4815 2 года назад +10

      Same here !
      I worked at jiffy lube for 5 years total, and most workers were drugies or felons..they paid us minimum wage
      While the district managers just pull up on new trucks and make us pressure sales on customers!
      Hard work for little pay
      I hate big corporate companies
      They too greedy !

    • @77.88.
      @77.88. Год назад

      They are really lucky that someone dose not mess with their face???

  • @jd7679
    @jd7679 2 месяца назад +1

    quick lube got my wife, drained the transmission and overfilled the engine. owner stated "my 2500 diesel truck can take 4 extra quarts of oil no problem". I've done my own oil changes since then...

  • @porsche558
    @porsche558 2 года назад +11

    Great place for a sticker….not like the gauges or lights are ever needed for anything. I repair computers for a living and I see the same thing with people putting things all over their monitors and then wondering why something important from a program that used to pop up (at the edge of the screen) no longer shows up anymore.

    • @jebsdaddy141
      @jebsdaddy141 2 года назад +2

      I rolled my eyes at that too.

    • @titusprime5240
      @titusprime5240 2 года назад +1

      Pride heart? Let that vehicle rot 😂

  • @casiehartley6532
    @casiehartley6532 Год назад +2

    I took my outback to a subaru dealership to get the headlight replaced. I got back in my car and the check engine light was on. I went back in and told them. They went in the back for a couple minutes, came back and showed me a piece of paper where they hand wrote that the check engine light was on when I brought it in. I told them to figure it out because it wasn't on when I came in. They ended up admitting they forgot to plug in the MAF sensor when they were done. Needless to say, I don't trust anyone anymore and I'm learning how to do things myself 😅

    • @casiehartley6532
      @casiehartley6532 Год назад +1

      Because of your videos I might add, so thank you for that!

  • @anothercitizen4867
    @anothercitizen4867 2 года назад +4

    A Subaru dealership overfilled the engine oil on my Subie. Another dealership diagnosed it. The original dealership died the service manager and “retrained” the tech. They ended up having to physically clean the valves, but claimed it was not due to the overfill. Dealerships are having problems hiring competent techs.

  • @johnjanoscrat8000
    @johnjanoscrat8000 2 года назад +2

    Just discovered your channel. Super thanks for the video. First time owner (2.5 yrs) of a 2020 Crosstrek Limited I'm grateful of your talents and presentation. All the best!

  • @tomlanko2547
    @tomlanko2547 2 года назад +3

    I live in Rock Hill. Last winter when my mom came down with her 2010 Honda CRV,I changed the tranny fluid & then did an oil change for her. She goes to a quick oil change place. I had to use a BREAKER BAR to get the drain plug off! Then I had to use a pair of channel locks to get the oil filter off. I had to crush it in order to get it off!

  • @sashasmail-h6c
    @sashasmail-h6c 2 месяца назад +1

    thanks so much! because of you, I am working on my subaru myself, thank you very much. just did a timing belt replacement(with your video!) and going to do a cvt fluid change! thanks again! you are a great person

  • @cesarquintana9034
    @cesarquintana9034 2 года назад +1

    I did the same few years ago. They left my oil filter loose on my 2009 corolla s. Thank God I spotted the leak at the gas station. Had to pay over priced oil just to get home. I have been doing my oil change since then turning myself into a back yard mechanic, 170000 miles later no problem. Thank you good video.

  • @AXWagon
    @AXWagon 2 года назад +81

    I worked at a couple Jiffy Lube locations here in NorCal area and both times, I had to deal with the manager not wanting to take responsibility for something they or one of their employees messed up on a customer vehicle. I'm competent enough to know what I'm doing changing oil, filters and distinguishing dipsticks, especially Subaru's mostly thanks to MrSubaru here and having one of my own I do my own maintenance on. I never had one come back that was my fault, however some did that other techs worked on and I helped. I had my own routine of checking their work as well as having mine checked, so if I saw something odd, I told the manager. His response was always along the line of "As long the car doesn't come back within X amount of time, it's not our problem." Then I got into the habit of telling the customers about oddities before the manager, which he didn't like of course, but it saved us many come backs. And wouldn't you know, customers tend to be a bit more on the happy side when you inform them of a mistake that happened BEFORE it screws up their car and can be remedied on the spot.

    • @therealjammit
      @therealjammit 2 года назад +1

      Same here. I can't vouch for any other Jiffy Lube, I can only do my best at where I work.

    • @JSPHTRS
      @JSPHTRS 2 года назад +1

      its crazy how some managers and business owners are straight psychopaths or anti social..

  • @sunbeam8866
    @sunbeam8866 2 года назад +2

    Over the years, my nearest 'quick-lube' place has flat-out refused to change oil & filter on my old Mercedes diesel, then recently gave me the run-around on whether or not they could change my '98 Altima's oil & filter. Finally, they tried a bait & switch on the same car with their oil-change 'coupon-special'!
    I've reached an age where I should at least be able to find someone to change my oil. But on my Nissan, it's very easy to break the oil-pressure switch with the wrong oil-filter tool. So I continue to squirm under my car in the driveway, and change it it myself!

  • @hollywoodjoe3259
    @hollywoodjoe3259 2 года назад +4

    Never never take your car to a quick oil place, ever.

  • @nicholasmelfi4684
    @nicholasmelfi4684 3 месяца назад +1

    I love having a quick lube next to my shop. They opened a repair shop also. Love people walking over with the dead sea scrolls of things they need. My quick Lube next door makes me tons of new customers!

  • @kevinsiggins623
    @kevinsiggins623 2 года назад +29

    My buddy’s dad went to a place like that with his F-350 a while back and they removed his fuel filter instead of the oil filter. When they realized their mistake they didn’t add fuel back in it before reinstalling and proceeded to crank the engine until the starter died. In the end a quick oil change cost him a new starter and I believe he had to replace the battery too because it was older and the strain destroyed it.

    • @fastinradfordable
      @fastinradfordable 2 года назад

      lol nice

    • @MokasisGaming
      @MokasisGaming 2 года назад +4

      That makes no sense.

    • @kevinsiggins623
      @kevinsiggins623 2 года назад

      @@MokasisGaming apparently it had one of the screw on filters that looks similar to an oil filter.

    • @cdjxwubcyex
      @cdjxwubcyex 2 года назад +2

      @@kevinsiggins623 How can you kill alternator by cranking the engine? Maybe you meaned starter?

    • @kevinsiggins623
      @kevinsiggins623 2 года назад

      @@cdjxwubcyex you’re right, I don’t know why I said alternator lol

  • @danielvidelock2875
    @danielvidelock2875 2 года назад +2

    We took my wife car to "get taken in 5 minutes" and they told us we needed pure synthetic oil. Call the dealer and they said no required. We called discover and contested the charge. In the end we did not pay.

  • @michaelweatherhead9470
    @michaelweatherhead9470 2 года назад +6

    Thanks for the video Robert just crazy for sure.

  • @RideForLifeCR250R
    @RideForLifeCR250R Год назад +1

    @ 3:30 I thought that it was very possibly going to be the plastic on the filter

  • @getyourfactsstraight2595
    @getyourfactsstraight2595 2 года назад +3

    The good ole days when we turned over the air filter cover for more air to enter and give that sound that was cool back in the day.

  • @charleskadletc2431
    @charleskadletc2431 2 года назад

    I agree with Mr Lopez. Thats called "going the extra mile, showing professional courtesy, Now you got a customer for life.

  • @crabmansteve6844
    @crabmansteve6844 2 года назад +3

    I'm looking to buy my first Subaru soon and this is the kind of stuff I've been learning from all you Subaru guys. Priceless information.
    So if I ever need work done that I'm not doing myself, find a Subaru guy so I don't get screwed.

  • @kirmussaudio7578
    @kirmussaudio7578 2 года назад +1

    Quick Screw shops not recommended! Had the same happen, drain plug not secured and presto chango, oil dumped on the street... !!! Love your channel! Merry Christmas! Keep that camera rolling in 2023!

  • @PeatyR
    @PeatyR 2 года назад +46

    I've seen this exact same thing from a quick lube place more than once. I don't blame you for being pissed. I realize not everyone can change their own oil. With my friends if they don't want to do it themselves I suggest they go to a local mom and pop place that has a vested interest in keeping their reputation. Still in all it's always best to do it yourself so you know it's done right.

    • @steveswhirld
      @steveswhirld 2 года назад

      the guy is in front of tool boxes and couldnt change his daughters oil ..lol

    • @R3kkr
      @R3kkr 2 года назад +2

      @@steveswhirld What are you on about? it wasn't his own daughter's car...

  • @STEVO_8181
    @STEVO_8181 2 года назад +1

    Discount tire stripped 18 out of 20 wheel studs performing a tire rotation on my Subaru Forester. I was not a happy camper when I had to pull over bc a wheel was loose...

  • @KRTube75
    @KRTube75 Год назад +4

    I used a quick lube place once in my life because it was the middle of winter and I had an 850 mile trip coming up on very old oil. The next time I went to change the oil, it was clear that they had overtorqued the oil drain plug and damaged the aluminum threads.

  • @CameraRay
    @CameraRay Год назад +2

    The Take 5 in Rock Hill on Celanese Rd is as bad. I brought in a factory Toyota Tundra filter for them to install with oil change. When I got home I checked and it still had my old filter on the truck. Changed the oil and filter myself the next day. Would never go back.💩💩💩

    • @guillermomanso2339
      @guillermomanso2339 25 дней назад +1

      Same thing with my Avalon. They changed the filter and leaked all the way back to the house. Overtigh and cracked. Had to practically destroy it to loosen. Never again. I now suck out the oil and pull the plug for a final drain. Much easier and less messy. No wind blowing the drain oil all over the driveway. I put the drain plug back and add 1/2 quart to flush the bottom of the oil pan. I learned this trick too late but better late than never.

  • @Squarekn0t
    @Squarekn0t 2 года назад +14

    Thank's for the tip. I had been taking my 2015 Forrester to my local "Mien" shop for a few years. The owner takes care of veterans and has a big barbeque every Memorial Day. BUT they offer a free tire rotation with the Synthetic package. Almost every time they cross thread or strip my wheel lugs. I have repeatedly asked them not to torque the nuts down so fast. You don't know until the next oil change and then they come out and want $30 per stud to replace them. I am only 77, but now I am doing my own oil changes and tire rotations and using a torque wrench (89#) . They told me Subaru makes cheap studs????? Retired Navy diesel mechanic.

    • @saab-xq8lc
      @saab-xq8lc 2 года назад

      Wow. Big ups to you

    • @lloydstrayer4139
      @lloydstrayer4139 2 года назад +2

      Thank you for your service to our country.

    • @Noah_E
      @Noah_E 2 года назад +1

      I took my cars to the same shop from 1995 until they got bought out in 2018 without any problems. 3 times in a row they cross threaded a lug nut. They claimed it was my car despite it having the tires rotated there every 6 months for 3.5 years before the buy out without issue. I started going elsewhere and funny enough after 6 rotations not a single lug has been cross threaded. The first shop just put the nut in the stick, pressed it on the stud, and gunned it until it stopped turning. Shear idiocy.

    • @Squarekn0t
      @Squarekn0t 2 года назад

      @@Noah_E My same story, told me Subarus have cheap studs. ?????? Mienike no more!

    • @e-curb
      @e-curb 2 года назад

      @@Squarekn0t A friend used to work for a Mienike in the Seattle area. Work went well for him for several years, then the local franchises all got bought out. The new owner sent down a directive to every shop. No car leaves the shop without the "free" multi-point inspection. All inspections are to include a recommendation of a minimum of $2000 worth of repairs, regardless of the condition of the car.

  • @solarkbike8
    @solarkbike8 2 года назад +1

    There is a fast lube place near my house. More than once there have been trails of oil leading from their garage doors, toward the neighborhood, and U-turns back to their shop. Why don't they at least start the cars and look under them for leaks before driving off? I change my own oil and once a Ford filter gasket stuck to the mount: it felt odd tightening down. I left a short trail in the driveway, but learned to check for leaks every time.... and to check for gaskets left behind too.

  • @DisgustedHeart
    @DisgustedHeart 2 года назад +7

    I work in the service department of a Dealership currently. Working my way toward being a certified tech after a total career change. One of the express techs I work with left his last job at a Quick Lube style shop because he was disturbed by the shit work they allowed to be performed. He has only horror stories to tell and only talks about them when comparing them to how our shop performs work. He is currently working on becoming an Advanced Tech and is a great guy to work with all around.

  • @curtisheb8595
    @curtisheb8595 2 года назад +1

    Noticed oil was leaking on my truck in my driveway. Went under it and the filter was so loose. I now do my own on all my vechiles now. It was from one of the quick change places

  • @glennwills7646
    @glennwills7646 2 года назад +3

    I was working as a sub-contractor for the cell phone department in a sam's club. One night standing with my co-worker and not many customers we hear this horrendous crashing sound from out front of the store. Their van just had oil change and 4 tires put on. One of the tires lug nuts were not on and first turn the wheel fell off and went rolling away. Made it a surprisingly long distance (probably a good 50 yards) but thankfully just rolled to a stop. The guy "running" that department looked like he was 20.

  • @claymileson6456
    @claymileson6456 2 года назад +1

    USA is not the only place this is happening, It seems to be world wide problem. Even high brand vehicle dealers employ "service technicians" and not apprenticeship trained mechanics, and this is exactly the kind of service you will get. Ironically the best people are the properly trained mechs working in his back yard for a fraction of the money and a 100% reliable.

  • @Jon-us1bx
    @Jon-us1bx 2 года назад +16

    It’s worth noting that dealerships are no better. In my area, the only time a certified mechanic does an oil change is at tiny one or two man shops. Otherwise, regardless of where you go, it will be a new apprentice at best, and a first timer at worst.

    • @henlo1910
      @henlo1910 2 года назад +4

      You don't need to be an ASE certified master tech to do oil changes properly. And dealerships are still leagues better than quick lube places, if only because the quick service guys at dealerships are working on the same types of cars all day, and will generally be required to take online training modules relating to specific services they perform. Inexperienced people will still make mistakes, but it's not going to be like "whoops, drained the transmission instead of the engine oil!"

    • @blobtv7444
      @blobtv7444 2 года назад +1

      had a honda dealer barely put any oil in my vehicle, engine light came on with barely any oil.

  • @WorldPowerLabs
    @WorldPowerLabs 2 года назад +2

    Had a bad experience with a quick lube place way back when I was in high school. That was enough to motivate me to learn how to work on my own vehicle. Got a service manual, a set of tools, and never looked back.

  • @rockbay79
    @rockbay79 2 года назад +23

    I'm 61 years old and can no longer perform my own maintenance on my Forester. However, I let my local Subaru dealership perform my maintenance. So far, so good.

    • @PRO4XKEV
      @PRO4XKEV 2 года назад +9

      I am 61 also, I still enjoy working on my Subie.. knees and lower back get sore but I manage. LOL

    • @michaelweatherhead9470
      @michaelweatherhead9470 2 года назад +4

      @@PRO4XKEV me too 61tear it down if needed.

    • @strobos4215
      @strobos4215 2 года назад +11

      66 y.o. here, bought my dream brand new 2021 sti last year, took it to the dealership, where I bought it from for the complementary oil change. Found a pool of oil under the car next day. Drain plug was finger loose. Guess what, the last oil change I performed by myself. It's good for my joints, LOL

    • @jwsfoulke
      @jwsfoulke 2 года назад +4

      @@strobos4215 Well, this story scares me. One would hope the dealership would have a competent crew. Congrats on getting your STI, did you get the big Wing? I''m nearing 50 and drive a Big wing STI, love the car!

    • @bigdaddymak1439
      @bigdaddymak1439 2 года назад +6

      Unfortunately the dealerships all have quick lube lanes now they're a joke too. It's awful our education system has totally abandoned trades and vocational school

  • @45AMT
    @45AMT Год назад +1

    I just bought an Impreza from the Asheville area. Also messed up by a Take 5. Stripped oil plug threads in the oil pan. Had to replace oil pan. What's so hard about torquing and oil plug properly?

  • @juancruzmonticelli5577
    @juancruzmonticelli5577 2 года назад +5

    This is why I do my own oil changes on my wife's Subaru Ascent. And if I don't do it myself, I take it to the Subaru dealer. I rather be gauged by a dealer than risk having an incompetent mechanic damaging her car.

  • @brianlee677
    @brianlee677 2 года назад +1

    I had a 350z years ago heavily modified and decided to get a quick oil change before a road trip at a jiffy Lube they had started my car with no oil in it luckily I was close and immediately had them shut it off but had to replace turbo seals and I never was able to get any compensation now I do all my oil changes.

  • @donaldgeorge6656
    @donaldgeorge6656 2 года назад +9

    I have always changed my own filters. This is an easy job. Never have had a problem

    • @Noah_E
      @Noah_E 2 года назад

      Plus they charge you $30-50 for a $8-15 filter that takes less than a minute to replace without any tools. Outright robbery

  • @jacquelinehammons9652
    @jacquelinehammons9652 Год назад +1

    Unfortunately Take 5 almost ruined mine here in Louisiana. Started draining my CVT fluid 😡

  • @1heavyelement
    @1heavyelement 2 года назад +21

    Howdy Mr subby. I work for a national retailer, and i can honestly say our shop has seen cars towed in because the dealers were incompetent themselves in their repairs or lack of finding the problem they created. Between myself and the other tech we have over 80 years of experience. Yes ive seen my fair share of lube guys and girls that have no business in the business. I just wanted to point out you take your chances no matter where you go these days as nobody is getting into physical labor. Myself and the other tech are nearing retirement so idk where my particular shop will go after we leave. Anyway I always enjoy your content. And just want say Thank you.

    • @yal100
      @yal100 2 года назад +5

      I agree, finding a trusted mechanic is hard. My local shop is nearing retirement too. Im worried, really worried. I do my own maintenance but the super tough stuff I leave to them and they do a great job. Hate to have to play Russian roulette again finding another one

    • @donreinke5863
      @donreinke5863 2 года назад +3

      Im beginning my 51st year in automotive repair, and I cant agree with you more. Ive seen (and correctly repaired) so many screw-ups by incompetent morons that I cant even remember all of them.
      I started in high school and Im in it for the long haul, however long that may be.
      I dont do retirement.

    • @1heavyelement
      @1heavyelement 2 года назад +1

      @@donreinke5863 im in year 42 myself. I won't fully retire. My plan is to get a part time delivering parts, we are getting a brand new hyundai plant nearby so that is also a part time option. Anyway that's just my old man plans.

  • @rainmakerii2610
    @rainmakerii2610 Год назад +1

    I took my Impala to one of these.i noticed oil dripping,never did before.i took it to a real garage.fixed, no more leaks.Never been back to the quick joints ,two years now.

  • @crush3095
    @crush3095 2 года назад +3

    I'm so so lucky that I have always worked on my own cars
    I had the right mix of circumstances where I was motivated to learn
    and my cars have always run like butter

    • @mar91942
      @mar91942 2 года назад +2

      I do all of my routine maintance for this very reason

  • @eversoul6531
    @eversoul6531 2 года назад

    I took my 2000 Outback to Midas, 'the brake specialists' in Universal City, TX due to a failing rear brake before a long trek home. They replaced discs and pads (for $740 after initially being quoted $430) just well enough to get me home before the right rear wheel seized while driving the next day. luckily this was on a dirt road going 20 mph, and not on the highway the previous night where I drove 80 mph on a 10 hour trip home. Towed 3 hours to the nearest Midas under their warranty, picked up a week later, drove an hour and found out the left brake was smoking. Towed back to the Midas I had just retrieved vehicle from. This time a failed caliper that had to be diagnosed by a 'specialist' from a different branch. I didn't have my car for three weeks, but at least they paid for the two towing trips and parts and labor after the wheel seized. Though they didn't reimburse me for the two, six-hour round trips I had to take, or the labor from the first failed job. The shop that did the first job were incompetent and unwilling to help when I called. I had to go up the chain to the district manager to get it resolved. Oh, and they still didn't adjust the parking brake correctly. Luckily channels like this have allowed me to learn how to do a lot of my own maintenance and replacements of worn equipment, and avoid under-paid, unskilled techs at corporate chains, so thank you.

  • @banjotramp1
    @banjotramp1 2 года назад +9

    Another great example of what we called "Can't see it from my house". In my time in construction I worked with folks from that school and also much higher end work. The pay was less than great, but it felt better to come home knowing I built a solid structure. There is sooo much to learn these days about cars. It is a shame so many beginners don't take advantage and try to properly learn their trade.

  • @katelights
    @katelights Год назад +2

    is it called Take 5 because it takes 5 mechanics to put your car right after they touched it?

  • @TK-ff5kc
    @TK-ff5kc 2 года назад +11

    Back in the day I had two different vehicles have the drain plug stripped out, so I went back to doing everything myself. Today I finished my 2nd 2.5 head gasket overhaul on my wife's 06 Outback. First was on my daughter's 02 Forester. I don't even trust anyone to do that job.

    • @donreinke5863
      @donreinke5863 2 года назад +1

      I wont replace ANY head gasket on ANY vehicle with aluminum heads without also having the heads machined to ensure they are flat and remove any surface imperfections or corrosion. Iron heads are not as much an issue, but I check those also with a Starratt bar (machinists straightedge) and if there is any doubt, they get machined too.

    • @donreinke5863
      @donreinke5863 2 года назад

      @Rich Cran I pulled a wrecking yard engine from a 1971 Thunderbird that had a 3x oversize oil plug.
      When I disassembled this particular 46 year old (at the time) Ford 429 engine I realized why. ( I dare anyone to find a Subaru engine that lasted that long, and yes, the Subaru 360 was sold in the U.S. at that time, Boeing owned many of them for use on their vast manufacturing facilities)
      Its oil must have been changed every 1000 miles or so, it had the factory hone pattern still visible on the cylinder walls, and cylinder taper was under .004. I honed the block, used the original flat top 10.5/1 pistons and replaced the rings.

    • @TK-ff5kc
      @TK-ff5kc 2 года назад +1

      @@donreinke5863 yep, it's engine out, machine the heads and check the block for flatness. I see people doing gasket jobs with these engines in, not a recipe for success. Just a few bolts and the engine is out.

    • @donreinke5863
      @donreinke5863 2 года назад

      @@TK-ff5kc Agreed...Ive pulled many Subaru engines, the only thing easier is an air-cooled VW.

    • @donreinke5863
      @donreinke5863 2 года назад

      @Rich Cran LOL So true.

  • @wendaworkman8065
    @wendaworkman8065 Месяц назад

    Thanks for being so ethical and willing to put the truth out there.

  • @charleshines8523
    @charleshines8523 2 года назад +4

    I would also be very worried that they didn't do anything to the transmission. if ANY regular ATF gets in there it will cause damage and problems. Even the slightest bit for a top-off is detrimental to these. I would make sure the funnel I use is spotless and never used with other fluids, a new one would be great if you have one! Considering they could be gotten at dollar stores I usually get them there. You don't need a fancy one, just one that seats in the fill tube satisfactorily but is not so small it feels like it is going to take all day pouring the fluid in.

  • @flyboy2610
    @flyboy2610 2 года назад +1

    Fast oil change places. The automotive equivalent of an urgent care clinic, or as a friend of mine refers to them "a doc-in-a-box".
    I do my own oil and filter changes, plus most of the other work on my vehicles. That way I know it's done right! I've been doing my own service since I was 15, which is a lot longer ago than I like to think about! I do have a trusted shop I use for things I don't have time, tools, or expertise for, though.
    Gotta do an oil change on my '04 Chevy Trailblazer EXT this afternoon, in fact. Plus the air filter. Jack up to jack down will take about 30 minutes.

    • @robertmaybeth3434
      @robertmaybeth3434 3 месяца назад

      If fast oil changes are "Doc in the box" it's a witch doctor and he curses every other car by sticking pins in a scale model of it. Another commenter compared quick lubes to rolling the dice, which indeed it is, because if the manager and/or employee turns out to be a moron that just hasn't been terminated yet, it's you and your wallet that'll be cursed.
      I took my Lexus LS 460 to a Union 76 quick lube several times, I even had them talk me into an ATF change against my better judgment, and so far so good, no real ham fisted monkeys disguised as technicians encountered yet.
      And as such places go this one's pretty good, but they do something that really annoys me. Because every single oil change, the techs over-fill the oil! I can't get mad at them since it's an easy mistake, but every time its the same drill: I tell em please don't over-fill the oil, like every guy before them has done, but it never does any good, the oil's over-full every time.
      (Honestly the overfill is not great, but anything close to one quart over the full mark on the dipstick and I have to use my Fluid Evacuator tool to suck it out). So now, before they start I tell them to just refill the oil one quart under that and anything over the add mark is fine, but in one ear out the other, they just can't seem to get it right! Another reason I feel strongly like I have to do oil changes myself...

  • @Devin82m
    @Devin82m 2 года назад +14

    Thanks for sharing, it drives me crazy not seeing a good work ethic, customer service, quality service, attention to detail, or quality parts anymore. I'm 39 and even my generation still cares about those things to some extent. It's pretty scary. I've learned a lot about cars/trucks in the last two years and will be changing my own oil. If I can't do something myself I find a well reviewed and experienced tech, no matter the category, pay them the money they deserve, and get the thing done right. Electricians are by far the most frustrating, they are consistently dirty, sloppy, lazy, and can't even be bothered to secure things properly (obviously not all of them are that way).

  • @jameshardeman6590
    @jameshardeman6590 2 года назад +1

    My son recently bought a truck with cel on. The 2 lower air filter box missing. I put a bongy strap and light went off. Temporary repair until he can find the clips.

  • @cmiovino
    @cmiovino 2 года назад +10

    My SO's brother used to work at a quick lube place. Had many stories in just his short few months there of employees, draining oil and starting/driving cars, only to realize they didn't replace the oil. In all cases, the just refilled the cars and sent the customers on their way.

  • @silvertexan
    @silvertexan День назад

    I had the same problem at dealers. Both with my Outback and with my peterbilt. I now do as much as I can in my car and double check everything else.

  • @KentuckyRanger
    @KentuckyRanger 2 года назад +22

    NEVER EVER! Use a quick lube place!
    And if you really want to ruin your Subaru, take it to a Wal-Mart for any service, LOL!

    • @snowbaord
      @snowbaord 2 года назад

      what is that Quick Lube? I cant figure out i havent hear about it here in Europe

    • @cheeseo9798
      @cheeseo9798 2 года назад +5

      @@snowbaord A quick lube is a business that usually only changes motor oil, windshield wipers, and air/cabin filters. Usually they advertise a low price with a quick 20-30 min service time. The idea is to do this necessary maintenance quick and cheap in the US around me they are Jiffy lube this place fits my description to the T. I’m not sure of quick lube places in Europe but you probably know of or have heard of a place that fits that general description..

    • @donreinke5863
      @donreinke5863 2 года назад +1

      Somehow I dont think that applies exclusively to Subaru.
      I even buy Wally World tires carry out only and mount them myself...on any vehicle.

    • @KentuckyRanger
      @KentuckyRanger 2 года назад +1

      @@donreinke5863 Oh no, it applies to all vehicles!
      These places, either are incompetent, or will sabotage your car, to get more work done.

    • @snowbaord
      @snowbaord 2 года назад

      @@cheeseo9798 thx dude now i see, i was thinking it is some kind of engine oil alternative:)

  • @Veran667
    @Veran667 Год назад +1

    We've had more than a handful of CVT drains + double filled engines in my service department. We call it the jiffylube special

  • @JBM425
    @JBM425 2 года назад +6

    Manufacturers could do a lot to help prevent it in the first place (the ultimate quality control). They could use a square or 8-point plug for the automatic transmission fluid drain, or stamp AT into the top of the transmission fluid plug.

    • @Kacpa2
      @Kacpa2 2 года назад +1

      Not really, it just takes a bit of a brain to tell these apart. Its impossible that they never worked on oanother longitunual engine car, Subaru isnt thay different aside of things being pushed further forward.

  • @vanhasydan4754
    @vanhasydan4754 Год назад +1

    I smell I lawsuit. If someone did that to my daughter, shits hitting the fan. And your absolutely right. Choose carefully who you let touch your car.

  • @kidwelldavid6136
    @kidwelldavid6136 2 года назад +9

    Thank you for what you do. It’s sad this happened, but I believe it happens a lot. Again Thank You.

  • @wantAvote
    @wantAvote 3 месяца назад

    Thanks!
    Recently I'm dealing with a used car sales team who have got all the ins and outs all figured out. When i fix issue some of the overlapping and underlying problems then become obvious. Eventally, you get down to the real issues of the car's mechanical problems. But now the 30 day guarantee is over and the 90 day warrantee does not cover major mechanical issues.
    And of course all along they have not been pleasant to deal with because they don't want to cover nor do anything. Well they cannot shame me into ignoring my concerns.

  • @Crazy-Chicken-Media
    @Crazy-Chicken-Media 2 года назад +5

    Yes covering your cluster with stickers. That's a super good Idea.

    • @hossak88
      @hossak88 2 года назад

      Cheap CEL fix!

  • @davidsizemore1452
    @davidsizemore1452 2 года назад +1

    I had a ford escape 2014 and had for doing the maintenance. Well my battery went bad and when I removed the cover both terminals looked like golf balls, they had so much corrosion build up. At that point I decided to check everything ford did. My drain plug for the oil came lose when I was trying to find the right socket to fit it! Always double check what any mechanic does to your car or truck

  • @mleii1169
    @mleii1169 2 года назад +13

    2 horror stories.
    First one was a local quick lube place destroyed a family members Subaru Outback. After hearing what you mentioned about the transmission mistakes made by these folks I'm guessing that was it or at least related. I recall someone mentioning that they used the wrong fluid. :(
    Second was actually the Ford dealership mechanics where I bought my first car. Was back in 92 when I got my first brand new car. Not a Subaru sadly, but in this particular case they did a service and either forgot to replace the transmission fluid plug or didn't torque it and it fell out. About half way in between where I was traveling during a 225 mile trip I "discovered" their mistake when my transmission seized up on the freeway, I barley made it to the side of the road. :(

  • @mar91942
    @mar91942 2 года назад +1

    8:45 my issue with Firestone is overcharging. The one in The Woodlands, Texas wanted $1,300 just to replace spark plugs on my 2015 Forester . They said my engine had to be removed to replace the plugs

  • @rockinrob2004
    @rockinrob2004 2 года назад +4

    Thanks Mr S1387 Now that I bought my 19 Impreza off lease I have to find someone that IS a responsible Subie shop, not EZ to find. If I were closer you'd be my go to. Keep up the great work! Cheers!

  • @Magebank
    @Magebank 2 года назад +1

    We have to make sure that our bottom side guy knows it's a Subaru because the drain plug and the Trans plug look similar on a Subaru. Literally have to callout "Subaru on bay 1"

  • @steverandall5814
    @steverandall5814 2 года назад +8

    Another reason I still do as much work on my cars as I can!
    I don't know how you could stand not to peel off that rainbow-heart sticker stuck right over the warning lights! As a retired mechanic, that would drive me crazy to see something like that.
    When I was working, I once had to explain to a young "free spirit" female customer that the rhinestones she'd glued onto the steering wheel hub was not a good idea because if the airbag went off those rhinestones would be projected at her like shotgun pellets.
    Her car was towed in because it would only go about 25 miles an hour. The problem? She'd shoved charcoal briquettes up the tail pipe because someone told her "The carbon in the briquettes would absorb the pollutants and lower her carbon footprint."

    • @ElementofKindness
      @ElementofKindness 2 года назад +3

      My God. The shear lack of knowledge these climate alarmists have on the subject they are supposedly experts of.

    • @steveb1739
      @steveb1739 2 года назад

      Agree with regard to that stupid sticker obscuring warning lights.

    • @e-curb
      @e-curb 2 года назад

      The advice to the girl wasn't completely false. A car that can only go 25mph will have a lower carbon footprint than one that goes faster!😀

    • @steverandall5814
      @steverandall5814 2 года назад

      @@e-curb Not really, all that backpressure didn't do the catalytic converters and oxygen sensors any good.

    • @e-curb
      @e-curb 2 года назад

      @@steverandall5814 I'm not suggesting to leave them in as a solution to lowering carbon emissions. I just pointed out that a car who's top speed is only 25mph will have a lower carbon footprint than a normal car.

  • @TravisGarris
    @TravisGarris 2 года назад +1

    Owner of 2010 Forester that also had the AT drained instead of the oil.
    The shop I took it to then put the wrong fluid in the transmission and had to do it twice.

  • @1337penguinman
    @1337penguinman 2 года назад +4

    After having worked at one of those places for a couple years back in the day, my first guess was someone forgot to plug the MAF back in. These kinda things happen when you hire guys off the street with basically zero experience/education and have them do 50 oil changes a day. Not catching it on the comeback is what really got me, though.

  • @PaulJones4968
    @PaulJones4968 Год назад

    This video is exactly why I double check any work I may have done, no matter how small the job. Went to one shop and they couldn't change the oil with the filter on top of the engine. Sadly this was a shop recommended by the dealer I got the car from.
    A popular repair chain in my area fired a "technician" because they had to replace an engine due to his negligence. Drained oil, replaced filter, reinstalled drain plug with new seal, but forgot one major component, the oil. Customer said car ran fine then started losing power, then smelled burning metal as they were returning to the shop

  • @NinoInTheComments
    @NinoInTheComments 2 года назад +4

    Haven’t done my brakes in like 3 years, went an did them this morning an had no issues, I’m not a mechanic or auto tech student.. idk how these guys get away wit that
    I only ever get simple maintenance by someone else when it’s cold outside, an that’s to a mom an pop local mechanic I know personally

  • @StoneKathryn
    @StoneKathryn 3 месяца назад +1

    Thanks for this caution! They don't get paid enough to care! Good to know!

  • @robertshunter
    @robertshunter 2 года назад +4

    And it's rarely a good deal, even if everything goes well. Speed is about the only thing they offer, and what good is it having your vehicle screwed up quickly?

  • @johngibson3594
    @johngibson3594 2 года назад

    I had similar results in the 80s and the place denied everything. I was able to go to bat for the owner my mom and got them to fix the problem they created free of charge.

  • @mrch33sehed93
    @mrch33sehed93 2 года назад +6

    It's crazy how those quick-lube places can mess up when a quick web or RUclips search can solve most problems 🤦‍♂️

    • @fastinradfordable
      @fastinradfordable 2 года назад

      You gotta understand these people are working- TO PAY RENT- making $6-7/hr
      People with zero technical experience and horrible undermining management.
      The wrong does not lay with quick change places.
      They go wrong when car owners expect min wage workers to do skilled labor.

    • @slyfox4564
      @slyfox4564 2 года назад

      @@fastinradfordable you cant make 6 dollars an hour in America. Most places will start people out at atleast 9 or 10 nowadays

    • @fastinradfordable
      @fastinradfordable 2 года назад

      @@slyfox4564 $7.25 is minimum wage
      MOST STATES hold out until they are legally forced to raise it.
      I worked at a quick oil change place in 2008 in virginia: min wage $5.15 BEFORE TAXES
      If youre making $7, after taxes, youre making 6.
      maybe money isnt a problem for you,
      but, i literally just proved what you said wrong.
      There is NO WAY, quicky places are paying more than $.50 /hr above min wage
      dont believe me, go ask

  • @stansburygreg
    @stansburygreg 2 года назад +2

    Confession time. I changed the headlights on my daughter’s 2015 Crosstrek XV and forgot to plug the MAF sensor back in. She called me from the gym parking lot and said every imaginable light was on😂
    I knew immediately what I’d done. She plugged it back in and it’s been fine since.
    Also, how TF does one mistake the CVT drain from the oil pan?!

  • @chrisbowers1652
    @chrisbowers1652 2 года назад +5

    I love quick lube places!! They account for 1/3 of my business!! But really, I am amazed that these places are still open.. being a mobile mechanic I have had to fix a LOT of their screw-ups. The amount they charge for sub-par work/products is disgusting!! They give the mechanic industry a bad name!!

  • @kendowton8661
    @kendowton8661 2 года назад +1

    I was a wrench back in the day(GM + VW) & although I never wrenched on Honda I was a service advisor for 14 years. I can't tell you how many stripped oil pan drain plugs I saw in that time frame. Granted the oil pans/drain plugs were not the strongest and could eaisly be overtorqued & stripped all bc the tech did NOT use a torque wrench. Even when Honda changed the oil pan to a thicker material it still happened. It's why I still change my own oil even though I'm very old ...