Repairing Faulty Electric Vehicle Charging Points - Electrician Life

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  • Опубликовано: 1 авг 2021
  • Repairing Faulty Electric Vehicle Charging Points - Electrician Life.
    Join me for a day on the road as I repair several faulty EV Charge Points and do a few other small but interesting jobs.
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    This video is for entertainment purposes only please do not attempt to copy or recreate. Do so at your own risk.
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Комментарии • 511

  • @artisanelectrics
    @artisanelectrics  4 месяца назад +1

    Request a quote from Artisan Electrics here - app.openquote.net/company/artisanelectrics

  • @calummcmillan3691
    @calummcmillan3691 2 года назад +55

    Sparkies doing any data work always send shivers down my spine, installing internal access points outside gives me the fear.

    • @riks.1773
      @riks.1773 2 года назад

      I understand why they dont know, but for the products they deliver being new and mostly connected devices a bigger grasp of that would go a long way, i mean they can upsell a customer a whole retrofit domotic system but dont because the lack of knowledge in that field. But again i understand the lack of knowledge.

    • @oninbridders
      @oninbridders 2 года назад +5

      I will have to subscribe to the Data RUclipsrs to see what they say about Sparkies. Kitchen fitters of the Data world.

    • @drumsonly44
      @drumsonly44 2 года назад +1

      its an outdoor rated access point

    • @calummcmillan3691
      @calummcmillan3691 2 года назад +4

      @@drumsonly44 it's suitable to mount under a canopy not right out in the elements.

    • @acelectricalsecurity
      @acelectricalsecurity 2 года назад +2

      Yeah normally they just do the easy work, installing the cables ready for the rock stars to do the hard part 🙄

  • @BossManC
    @BossManC 2 года назад +70

    "The UAP-AC-PRO may be installed outdoors under an eave or other protected location. Do not install the UniFi AP in an open environment."

    • @jborde
      @jborde 2 года назад +12

      came here to say this

    • @metrotechguru5863
      @metrotechguru5863 2 года назад +1

      Good job sharing that mate.

    • @QuattroUK2011
      @QuattroUK2011 2 года назад +2

      I'm glad they used an Access Point rather than an extender as mentioned on the previous video.
      And yes you might have issues with this device if it is open to the elements, might have got away with installing it directly under the charger.
      Best bet for outdoors is the UniFi AC Mesh.

    • @wallyhall
      @wallyhall 2 года назад +6

      Also, the CAT(5e?) cable doesn't look UV rated on the bit that's exposed. Probably will be fine - but I've seen those degrade quite quickly (and go horribly brittle) outside when exposed to sunlight.

    • @tommymack3210
      @tommymack3210 2 года назад

      @@QuattroUK2011 its not directly under the charging robot though.

  • @WooShell
    @WooShell 2 года назад +59

    You DO realize that the Ubiquiti AP-AC-Pro is NOT waterproof and NOT designed to be mounted outside without a protective case? Please go back to that customer and fit a case over the AP or it will fail due to corrosion within a year.

    • @hawk_ness
      @hawk_ness 2 года назад +6

      I will give it a month before its dead...

    • @metrotechguru5863
      @metrotechguru5863 2 года назад +1

      @@hawk_ness Less if their dog wees on it.

  • @APSuk2
    @APSuk2 2 года назад +78

    Like others have said that AP is not waterproof & I would also be proper miffed as the customer if I had forked out extra for an Anderson EV charge point because of its looks only to have that glaring white disc on the wall with a black Wiska box next to it along with the grey CAT 6 cable that is not externally rated plus the meter & a half of armoured CAT 6 coiled up & cleated to the wall.

    • @TheManLab
      @TheManLab 2 года назад +7

      Was a proper dogs dinner after the addition. Looked slick before the changes.

    • @jsouto77
      @jsouto77 2 года назад +8

      The AP is actually weatherproof. However I did not see the need for its placement there. They are more suited to go under eves to be fair and could of gone outside the main building and provided plenty of coverage. Also, as it was just a single unit, it would of come with its own POE injector and unless you were planning to expand, there was no need for that POE hub.

    • @APSuk2
      @APSuk2 2 года назад +3

      @@jsouto77 Weatherproof & waterproof are entirely different things. That AP is open to all the elements. They are designed to be installed with shelter overhead like below the eaves of a roof or a porch. I agree with you on placement & the injector.

    • @ritchierennie8556
      @ritchierennie8556 2 года назад +1

      agreed, was it fitted free??? bet not

    • @amenaspecialist
      @amenaspecialist 2 года назад +2

      Agreed, I would of just tried an directional AP mounted to the house first,
      think it looks a mess installed there like that

  • @dsjconsulting4113
    @dsjconsulting4113 2 года назад +23

    That first job was painful to watch and looked a right mess at the end Jordan, sorry.
    As mentioned elsewhere in the comments, that is not an access point that's rated to be fully exposed to the elements like that. Ubiquiti make outdoor specific access points (that are cheaper than the AC Pro too!), that are designed in such a way that it would also have saved that mess of an unnecessary Wiska box installation too.
    Definitely reconsider going back and redoing that with a UAP-AC-M, much better form factor for that job and designed to be fully outdoors.

  • @Fishbait075
    @Fishbait075 2 года назад +34

    "They've changed the way these wiska boxes mount"... foreshadowing the 'read the instructions' mantra you had just ranted about :D

    • @AndyK.1
      @AndyK.1 2 года назад +1

      It’s been so long since he been on the tools

    • @artisanelectrics
      @artisanelectrics  2 года назад +7

      Clearly i've been off the tools for way too long!

    • @Fishbait075
      @Fishbait075 2 года назад +3

      @@artisanelectrics Grab some pringles, a consumer unit, and a camera man. Show Cory whose the boss :)

    • @bellas_switch_adapted_toys
      @bellas_switch_adapted_toys 2 года назад +3

      Jordan, do yourself a favour mate and contact your local wholesaler for a KDHDDC6S65-WHT, it should cost you around £7 & put that AP within it.! It'll give it IP65 protection and just look like a light fitting / bulkhead.! (I'd suggest the WHT on the code as that'll include the white decorative trim! Don't have to use it, but looks a bit nicer.!). (I've done this for several customers when they've come in to the trade counter with this issue). Failing that, give me a direct message with your preferred address and I'll send you one FOC.!! (Looks like you had a nightmare day in this vid, so may make up for it a bit.)

    • @MrKonastinky04
      @MrKonastinky04 2 года назад +1

      Could the bracket not just mount the other way up? Not a criticism just a thought as I haven't yet seen the new version
      Absolutely love the channel 👌

  • @tonipeters4543
    @tonipeters4543 2 года назад +14

    I think it is nice that you are showing the faults/problems too, not just the "Here we are doing a new installation"

  • @MrBayliss
    @MrBayliss 2 года назад +37

    Eeeeek. Those Ubt AP’s won’t last long outside like that!

  • @prn00
    @prn00 2 года назад +60

    That's not an ap rated for outdoors. It can be installed outside but only if protected from the elements cause otherwise water is going to drip inside the Unit. For this install an ap-ac-m / M-pro or an ap-flex would be perfect.

    • @gorgonbert
      @gorgonbert 2 года назад +12

      Agree 👍…
      …also you didn’t need to put a PoE switch… a simple power injector would have been enough

    • @SquirreliciousMe
      @SquirreliciousMe 2 года назад +4

      I didn't think they were rated for exposed outdoor use either - also, unless you needed a switch, a protected injector (Ubiquiti make them, they just don't ship them by default) - £12 or so.

    • @stephencoulthard1718
      @stephencoulthard1718 2 года назад +1

      The Pro is IP rated but only for under soffet etc :) Can put in IP box or get Ac-m as above

    • @IReUploadVideos
      @IReUploadVideos 2 года назад +2

      It is BUT you have to put the grommet the comes with the AP in the back, he will be back to replace that unit soon.

  • @Cablesmith
    @Cablesmith 2 года назад +18

    Anderson need to sort that out, no Ethernet port ! Wifi only on equipment that’s always going to be outside the house is a bit poor if you ask me !

  • @davidranieri924
    @davidranieri924 2 года назад +51

    Can’t wait to see the next episode titled “replacing a ubiquiti non waterproof access point” also why wouldn’t you just use a ubiquiti injector would have been cheaper and more simple for the client rather than using a POE switch

    • @davidranieri924
      @davidranieri924 2 года назад

      @@voltare2amstereo only if you buy the unifi stuff . The standard ubiquiti doesn’t

    • @andrewwatson3576
      @andrewwatson3576 2 года назад +1

      @@voltare2amstereo TPlink is just cheap utter rubbish, I suggested it to a customer when their range of controlled access points came out and two weeks later after various replacement parts and the best thing i done was to box it back up and send it back, replaced with an unifi setup and no problems

    • @andrewwatson3576
      @andrewwatson3576 2 года назад +1

      Them pro access points are waterproof, but he would have been better off using the Outdoor Mesh one for around £80 and spending a bit more on a decent 8 port PoE switch, not to mention the cable will fail from the Wiska box to the AP as the grey will break down over time

    • @LionelWilson007
      @LionelWilson007 2 года назад +2

      Yup, this is the wrong AP, only two of this range have a stated rating and this is an IP54, which, at best only tolerates some dust or light splashes. So it’s fine for a porch but will not survive in an unprotected environment.
      There are outdoor APs in the UniFi range and this not one of them.
      This will definitely have to be replaced although I am interested in how long it will take before it goes legs up! 😊

  • @stevenwhite324
    @stevenwhite324 2 года назад +4

    At least you've been payed something for doing warranty work, I've luckily not had to many warranty call out but the one's I have had dont pay me the electrician to diagnose the problem let alone do the replacement EVER.
    Luving your channel from Australia
    Corey and Johnny you legends 😎

  • @chrisimrie9667
    @chrisimrie9667 2 года назад +53

    Could’ve sworn those Ubiquiti Pro units could only be outside if shielded from the elements, e.g. under eaves or somewhere equally protected like a porch.

    • @breakz187
      @breakz187 2 года назад +3

      Its going to die

    • @adriangoodwin4801
      @adriangoodwin4801 2 года назад +9

      Correct maybe if he had actually read the instructions would help

    • @robinjones140
      @robinjones140 2 года назад +4

      Plus, that is mounted far too close to the client. Its radio antennas wont be very effective at that range.

    • @hardave17
      @hardave17 2 года назад +5

      There is literally nothing stopping water ingress from getting to the internals.

  • @alexanderbuckland
    @alexanderbuckland 2 года назад +19

    1. As everyone says the AP is not outdoor rated.
    2. Is that network cable UV protected? All the outdoor cables I use are black for UV protection, the other colours including grey eventually crack and split in sunlight.
    3. Surge protection is not required for outdoor PoE, although it is recommended.
    4. An 8 port switch is incredibly overkill for this application and costs the customer money unnecessarily.
    5. If you only have one network cable terminated you should replace the unused keystone with a blanking plate.
    I love the videos overall, but you really need to do proper research before putting installs in or content out.

  • @shrekton
    @shrekton 2 года назад +16

    Not only is that AP not designed for that use, should have been a UAP-AC-M or UAP-AC-M-PRO but you bought a single unit, it includes a POE injector so no POE switch required.
    Not a good data install, to be completely honest.

  • @AndyK.1
    @AndyK.1 2 года назад +29

    Poor customer. Sure he would prefer one ugly box on the wall rather than 3 ugly boxes

    • @tomorichard
      @tomorichard 2 года назад +9

      What about the 3 meters of cable coiled up underneath it ?

    • @SquirreliciousMe
      @SquirreliciousMe 2 года назад +10

      I thought the whole reason for that Andersen originally was to have a really clean install, that is the opposite of what they've now got.

    • @AndyK.1
      @AndyK.1 2 года назад +1

      @@SquirreliciousMe I guess if they knew that functionality had been removed they wouldn’t have fitted it. Availability of other chargers isn’t great

    • @Leftfield2k7
      @Leftfield2k7 2 года назад +1

      Should have mounted the AP to the bottom of a fully sealed IP rated plastic box drilled a couple of small drainage holes in the lid and then buried it lid down in a shallow hole with some tree bark on top! Not only would the install then be invisible to the eye, the AP would have far greater protection against the elements !!

  • @chrisknipe2213
    @chrisknipe2213 2 года назад +10

    Sparkies doing telecoms. It never stops to amaze me

    • @acelectricalsecurity
      @acelectricalsecurity 2 года назад

      Well sometimes they have to, I left a master phone module for the BT guy to connect and push in the grid I fitted, only to get a call from the home owner to say the BT guy said he can't connect it because he hasn't been trained on how to connect it.
      So in the end I had to go back and connect it, obviously he was confused because the terminals were 1-6 and not A&B.

    • @ronnielloyd4676
      @ronnielloyd4676 2 года назад

      Not telecoms...data...there is a big differnece.

  • @csodea
    @csodea 2 года назад +10

    As some others have said, the UAP-AC-Pro isn't rated for direct weather exposure, only outdoor in covered areas. UAP-AC-M would be the best choice here.

  • @jfinnie78
    @jfinnie78 2 года назад +16

    Bit of a dog's dinner this one... Looks like you'll be heading back there soon again!

    • @rogerbean393
      @rogerbean393 2 года назад +3

      Haha yes it does look proper shite !

  • @KineticEV
    @KineticEV 2 года назад

    That first job was awesome. I've installed those Ubiquiti access points at my job and we started using those same small switches to avoid using the POE injectors.
    We also have a WIFI bridge system where the main Ubiquiti is broadcasting out about 100 yards to an access point and I'm about to install another one of these systems to give WIFI out to a pump room for a massive lawn irrigation unit.

  • @PlanetCypher_
    @PlanetCypher_ 2 года назад +23

    A lot of extra equipment because Anderson removed the Ethernet, gone from a smart looking charging box to a ufo, con box, poe switch, and extra leads, shame really.

    • @robthomas7232
      @robthomas7232 2 года назад +3

      A lot of extra expense as well

  • @johnfenlon458
    @johnfenlon458 2 года назад

    AMAZING job!! You enjoyed driving your new van comfortably. Thumbs up! Cheers!

  • @mikeselectricstuff
    @mikeselectricstuff 2 года назад +28

    20:10 CP stands for Control Pilot. PP is Proximity Pilot. PP is used to tell the car the current rating of the cable ( mostly useful for non-tethered). CP is used to tell the car how much current is available, and for the car to tell the EVSE to turn power on.
    You should see 12VAC from CP to earth.

    • @gerrysweeney2127
      @gerrysweeney2127 2 года назад +2

      12V AC at 1Khz squarewave, some meters might read slightly different to that.

    • @mikeselectricstuff
      @mikeselectricstuff 2 года назад +6

      @@gerrysweeney2127 In practice it's either going to be 12v or nothing, so even a crappy meter should give a useful indication. And people working on mains should not be using crappy meters.

    • @gerrysweeney2127
      @gerrysweeney2127 2 года назад +1

      @@mikeselectricstuff yeah fair enough, I guess all decent meters should read a 1Khz squarewave without issue.

  • @matthewworrell8784
    @matthewworrell8784 2 года назад +3

    As a few people have said, those APs are not rated for open outdoor environments, the instructions do say this. You’ve got potential overheating issues, UV breakdown of the plastic (yellowing) and also water ingress - they’re probably moisture resistant at best. Ubiquiti do sell IP rated APs and this needs to be changed for one. It’s not about one-upmanship but as an IT engineer I’ve installed many of these and just some advice which you need to know 👍🏻

  • @jackbrown1260
    @jackbrown1260 2 года назад +17

    That AP doesn't have the level of ingress protection you think...

  • @diamondhoodgem
    @diamondhoodgem 2 года назад +10

    How come you didn’t use a Poe injector instead of a switch as that would be cheaper and easier to install?

  • @premmanavalagan342
    @premmanavalagan342 2 года назад

    Of course, Learning and informative!

  • @lasvagas16
    @lasvagas16 2 года назад

    I had a Zappi installed mostly because of the big up that you give it and now I'm getting worried that it's going to fail at some point..if it does I'm coming for ya. Only kidy your vlogs are top notch and I can't wait for the next installment 👏👏👏

  • @PlanetCypher_
    @PlanetCypher_ 2 года назад

    Thanks for highlighting the zappi issues, they can't afford to let quality slide even after chip shortages and the massive growing pains they are currently going through.

  • @rolo6477
    @rolo6477 2 года назад +1

    Happy with Hypervolt you recommended 👍

  • @romanodowbusz6139
    @romanodowbusz6139 2 года назад +2

    Reminds me of when I used to be an electronics field service engineer but we also repaired the pcbs down to component level back at the workshop.

    • @oninbridders
      @oninbridders 2 года назад

      It's still a thing but to keep the warranty everything gets sent back to the manufacturer. As things have got more complex, the job that is, not the PCB, I guess it makes sense to skill up a group of people that only do repairs back at base and the field engineer can focus on the job in hand.

  • @ricardobranco7357
    @ricardobranco7357 2 года назад +12

    Personally ide have put a back-to-back RJ45 connector within the box then created a small patch cable between the box to AP using externally rated CAT cable.

    • @AndyK.1
      @AndyK.1 2 года назад +1

      I don’t think he had rj45 crimpers in the van looking at his face

    • @ricardobranco7357
      @ricardobranco7357 2 года назад +1

      @@AndyK.1 hmm maybe :), ide even look at the Amphenol waterproof bulkhead connectors, might be overkill but nice way to isolate the box from the connected unit.

  • @RustyRecovery
    @RustyRecovery 2 года назад +4

    Good video. I must admit after using all my senses I’ve met a few girls in the past that were showing signs of electrical burning. 🐠

  • @abcelectric
    @abcelectric 2 года назад

    I'm an OZEV approved installer and predominantly fit Pod Point and occasionally Wallbox. Never had a single failure.

  • @johnwinters4201
    @johnwinters4201 2 года назад +3

    You can buy some really tiny APs. 48mm x 49mm x 11mm. For this job one of them would probably fit inside the charger box for a much neater result. You also don't need the PoE router. A simple PoE injector would do the same job and cost a lot less.

  • @Chris_In_Texas
    @Chris_In_Texas 2 года назад +2

    I have installed many UI based systems here in the US. It's not a wifi extender, its a full access point. That access point isn't made for direct wet environments and isn't IP rated as such. They are only made for use outside in a in sheltered environment (under a porch for example) that isn't in direct spray areas. The transmitters are way to strong and will over power the receiver in the Anderson. If anything at least put the AP in a plastic outside waterproof box. The signal will work fine, and unit will work for more than a few months in the rain. Or better yet you can get an outdoor rated AP that would be much better fit for this application. Surge protection really isn't needed as its floating and not tied to earth anywhere, also the Ethernet spec has isolation built in by design. If it was tied to a PC out there with another ground point, then yes there would be much larger differential in grounds and surge protection could be used. If lightning hits it, a surge protector will be vaporized along with the Anderson. Also you have to make sure that any surge protection won't trigger based on POE voltages on the link. Keep up the good work Jordan.

  • @andyc295
    @andyc295 2 года назад

    Another great video! Love seeing these repair videos, installed a few zappis lately so any tips for when they go wrong is really useful, thanks

  • @Dan-Athema
    @Dan-Athema 2 года назад +4

    Would be good to get an update on this video to see whether you swapped out the AP for a waterproof one.
    Also in future you didn't need to put the AP next to the charger. Just mount on the house (as long as it's within range). In the end it's Wireless.
    Have you ever thought of sending your guys for a basic IT/Network hardware course/qual? Would really help you out when dealing with Comms kit.

  • @andyfraser5876
    @andyfraser5876 2 года назад +4

    At 20:33 you say that only one of the CP - PP connections are used; they are both used. CP connects to the vehicle to provide communication; PP has a a resistor to PE inside the plug to tell the vehicle (and charger in untethered units) the rating of the cable. I recently found a cable where the PP resistor had gone open-circuit which prevented charging.

  • @marcusmaximus451
    @marcusmaximus451 2 года назад

    Superb vlog and yes very much appreciate what you do I love learning new things and you are a credit to your trade keep up the amazing work kind regards to you mark from billericay 😃👍

  • @terrystephens1102
    @terrystephens1102 2 года назад

    Thanks for an entertaining episode.😃👌👏👏👏

  • @joexnofficial
    @joexnofficial 2 года назад +2

    Loving the van

    • @AndyK.1
      @AndyK.1 2 года назад

      Sortimo racking coming soon ?

  • @aaronl9379
    @aaronl9379 2 года назад +1

    Congrats on 73k, great video mate keep it up always love the content 👍. Hope u had a great weekend, wish you the best for this week!!.

  • @chrissinclair1651
    @chrissinclair1651 2 года назад +2

    You don't have to use the mounting brackets with wiska boxes, you can spray and screw through the holes in the corners of the box where the lid is screwed shut. Might need a thinner screwdriver or bit to fully tighten and reach the back. Still doesn't affect ip rating and makes a better fixing then brackets. Hope this helps👍

    • @artisanelectrics
      @artisanelectrics  2 года назад +6

      Yeah I know but I just never find they line up very well on uneven surfaces if you do them like that it always bends the box

  • @stuartosborne8960
    @stuartosborne8960 2 года назад +17

    You could have used just a POE Injector instead of the 8 port switch, much smaller, neater and cheaper

  • @pauldavidson4717
    @pauldavidson4717 2 года назад

    When you mount your wiska boxes outside do you use a IP washer? I use them in work and argue that when glanded it doesnt requires a ip washer but i could be wrong? Any light to shed?

  • @jinksy31337
    @jinksy31337 2 года назад

    Ubiquiti... great choice and fantastic work as always!

  • @gmeadowcroft84
    @gmeadowcroft84 2 года назад +2

    Great vid Jordan, really enjoyed that. Hope you don’t mind but I used you hypervault vid in my degree. I was really impressed with the tech in that

  • @markhedley8587
    @markhedley8587 2 года назад

    I'm pleased to see I'm not the only one having issues with the zappi chargers! 😅

  • @supersparks9466
    @supersparks9466 2 года назад +6

    Having 2nd thoughts about being an ev installer now, there’s got to be a reliable unit out there which does not require constant repairs.

    • @davecowan9466
      @davecowan9466 2 года назад +2

      How does anyone know how reliable a product is going to be until they’re tried and tested? Everything’s great until it starts going wrong, just a shame that’s often some way down the line when you’ve already fitted loads of said item 😂🤦🏽

    • @edc1569
      @edc1569 2 года назад +1

      I've had a podpoint on my wall for five years, daily use, no issue. Considering myenergi are subsiding site visits - it doesn't seem that bad to have to go back to

    • @123tinhat123
      @123tinhat123 2 года назад

      EV domestic charging units are a fairly new technology so some will prove the test of time others not. If a 1:10 failure rate for the Zappi is true then I would avoid installing them.

  • @hardave17
    @hardave17 2 года назад +6

    You raved about Zappi. Now you're just making yourself look like Hypervolt lined your pockets...

    • @Blackf1ngers
      @Blackf1ngers 2 года назад

      To be fair a lot of people did. We are replacing and repairing quite a few of them now, and few we've fitted recently have been faulty from the box or gone bad within a few days use.

  • @chrisxr3i
    @chrisxr3i 2 года назад

    Love the Final Fantasy battle jingle from the fried charger

  • @JCCamp
    @JCCamp 2 года назад +6

    Looks a little like you installed that small board a little too far to the left? If it’s unkeyed, you might have fried it, make sure it lines up with the outline on the PCB behind it.

    • @ThePrawlin
      @ThePrawlin 2 года назад +1

      Deffo. More care needed with electronics stuff Jordan. Either that or don’t touch anything involving less than 5 Amps!

  • @alanjrobertson
    @alanjrobertson 2 года назад +1

    Good rant, Jordan - bad shown from Andersen not updating existing approved installers about some fairly major changes! Re the WiFi AP, wouldn't it have looked nicer to hide it behind the hedge? 🙂 (also would be better to use an outdoor rated unit!)

  • @jonathanp4128
    @jonathanp4128 2 года назад +1

    You don’t necessarily need a lightning surge protector on the WAP it is belt and braces though if going directly in to a PoE switch. Save the expensive switch and sacrifice the protector. If using an injector then surge protector and injector cost roughly the same so no point really. In reality though unless you are buying certified surge protectors to the the correct lighting protection level then it’s just a gamble, the surge protectors get real expensive fast going down this route. However have a look at Rolling Sphere Method for lightning protection. The tree, wall, charger would be the first to be struck as the WAP is within the shadow of the sphere and not the sphere itself which all above mentioned components/items would form the circumference off.
    Keep up the great work.

  • @johnhendy803
    @johnhendy803 2 года назад

    New van out-n-about 😀

  • @adamc20
    @adamc20 2 года назад

    Great vid. Didnt realise OLEV were not allowing historical applications after 1st Aug. Can i be cheeky and if you (or anyone else) have time post a link about this as im not able to find it.

  • @flip0546
    @flip0546 2 года назад +14

    You can't mount the Unifi AP outside like that.
    The manual clearly says:
    Outdoor Installation Requirements
    IMPORTANT: The UAP-AC-PRO may be installed
    outdoors under an eave or other protected location. Do
    not install the UniFi AP in an open environment.
    Maybe the Unifi AP Mesh is a better option?
    Keep up the good work!
    Greets from the Netherlands

    • @ozziejames1993
      @ozziejames1993 2 года назад +2

      Are you an actual electrician or are you a keyboard warrior who pretends he is?

    • @mattsan70
      @mattsan70 2 года назад +9

      @@ozziejames1993 He is correct - they are not IP65 rated

    • @flip0546
      @flip0546 2 года назад +8

      @@artisanelectrics I just wanted to point it out as it was your first Unifi install.
      I'm not an electrician but a Unifi installer ;-)

    • @jonathanp4128
      @jonathanp4128 2 года назад +2

      Yeah UAP-AC-M-EU cheaper as well than a pro

    • @ja_adam_
      @ja_adam_ 2 года назад +13

      @@ozziejames1993 he is simply telling someone the correct information so he can help them. Maybe you are the keyboard warrior.

  • @SquirreliciousMe
    @SquirreliciousMe 2 года назад +35

    Anderson removing the hard wired option is poor, especially for what they cost. It would be a reason I wouldn't buy one. Wireless should be the option of last resort, not the only option.

    • @vincentguidi8997
      @vincentguidi8997 2 года назад +2

      Key issue is lack of transparency. Wifi in the garden is always a plus, but needs to be an informed choice.

    • @SquirreliciousMe
      @SquirreliciousMe 2 года назад +4

      @@vincentguidi8997 By all means put Wi-Fi in the garden, but still, fixed appliances are best served by ethernet. Removing it saves almost sod all but does create hassle where Wi-Fi isn't possible or just plain difficult, and again, those Andersen chargers are stupidly expensive so it's hardly necessary to penny pinch.

    • @metrotechguru5863
      @metrotechguru5863 2 года назад

      @@SquirreliciousMe Well said.

    • @vincentguidi8997
      @vincentguidi8997 2 года назад

      @@nickhickson8738 as a general FYI you can get skins for the ap installed.

  • @oninbridders
    @oninbridders 2 года назад +7

    With that myenergi fault it looks like from the angle you plugged the pins in off-by-one, so likely is you plugged the top row, into the second row, which results in the power line cooking something.

    • @mattsan70
      @mattsan70 2 года назад

      I thought that - easily done and confess I have been there myself!

    • @oninbridders
      @oninbridders 2 года назад +1

      @@mattsan70 everyone who works with electronics knows the smoke test. I still blame myenergi for making it symmetrical. Unfortunately a lot of PCB designers like to do a neat job, just like we all do.

    • @mikeselectricstuff
      @mikeselectricstuff 2 года назад +5

      @@oninbridders Yeah they need to make it electrician-proof - should have used a shrouded header. :-)

    • @ThePrawlin
      @ThePrawlin 2 года назад +3

      Easily done sure, but super easily checked for and corrected BEFORE actually powering up. Too much time posing at the camera and not enough care and attention to detail on the job in hand. Sorry but true. Poor customers previously working Zappi destroyed. Poor MyEnergi footing the ZAPPI renewal cost no doubt without any quibble too! All entirely avoidable. Sorry but it has to be said, especially as Jordan is slating Zappi so much. Zappi is way more advanced and complex than any other EVSE so comparing reliability to dumb ones is a bit silly TBH.

    • @MorgenBlue
      @MorgenBlue 2 года назад

      @@ThePrawlin If it was working fine before he wouldn't of been there. Can't really tell for certain from the video if it was plugged in correctly or not.

  • @TheOmegaRiddler
    @TheOmegaRiddler 2 года назад

    That last charger is playing the Final Fantasy Victory jingle noise.

  • @jonpar00
    @jonpar00 2 года назад

    Great vid, I will be cancelling my Zapi order soon 😀

  • @gerrysweeney2127
    @gerrysweeney2127 2 года назад +4

    I use those AP's at home, there is no way I would mount one of these externally, they are not rated for that, rain will kill it within months if not weeks. If it were me I would have mounted an IP67 plastic enclosure on the wall big enough to put the AP inside, I would have run the cable into the box using the gland.

  • @blairfalconer915
    @blairfalconer915 2 года назад

    Have you fitted any Hypervolt chargers for customers with solar PV?

  • @marshp3
    @marshp3 2 года назад

    that duct poking out the ground and the coiled armored cat 5 looks a right bodge.

  • @kevy427
    @kevy427 2 года назад +9

    Is your £96 an hour plus VAT too? With MyEnergi paying you £75+VAT that works out as £90 which isn’t too shabby as there are hundreds of manufacturers who DON’T pay anything when their product fails; downlights, RCBO recalls, speakers etc.
    Going back to sort an issue, whether it’s your fault or not, is called customer service as part of after sales and running a business. The customer has paid you handsomely so I should think they’d expect a no quibble visit to sort these things out?

  • @benhibberd6907
    @benhibberd6907 2 года назад +4

    Could do with that AP inside a meter box or something

  • @bordersw1239
    @bordersw1239 2 года назад

    I’m not an electrician but would it make sense for all chargers to have some form of external cover to protect from the elements. That includes those at service stations.

  • @jborde
    @jborde 2 года назад +4

    These APs don't need to be that close to the unit, it could've been installed indoors (based on the video it's quite near) and it would be protected. That Ubiquiti AP isn't Outdoor rated and will fail with moisture buildup (please update to the UAP-flexHD, which is Outdoor rated), also if you're doing an outdoor AP please add an isolator / surge disconnect to the POE lines. (First portion of video)

  • @peternejo2886
    @peternejo2886 2 года назад +4

    Hey, I just wanna let you know that, that Unifi AP is NOT outdoor rated.
    I work as a technician for an ISP, and there are other more suited alternatives for this like UAP-AC-M.

  • @jjfrancis6953
    @jjfrancis6953 2 года назад

    flapi zapi nice one jordan

  • @philipsmith0752
    @philipsmith0752 2 года назад

    thank you Jordan you proven to me i want be getting a electric car .

    • @AndyK.1
      @AndyK.1 2 года назад +1

      Have you seen Tom the sparks latest video where 2 street chargers don’t work. He did get free parking though !

  • @dc-sd3gd
    @dc-sd3gd 2 года назад +2

    Turn the wiska bracket round, my apprentice pointed it out to me😂

  • @philsaunders293
    @philsaunders293 2 года назад

    No RJ45 and no type A rcd? I'm so glad I watched this - I was going to buy one but those were literally the 2 features I wanted built in to the unit. Looks like I'll be getting a zappi.

  • @DerekHeffernan21
    @DerekHeffernan21 2 года назад +1

    I'm a plumber by trade and love you're vids, they helped me install my own car charger here in Ireland. I recommend replacing those trouble some Anderson chargers for the very reliable wallbox pulsar plus charger 😀
    Keep up with the quality work

    • @DerekHeffernan21
      @DerekHeffernan21 2 года назад +1

      @@artisanelectrics shit trust a plumber to pick the wrong one lol

  • @davelee212
    @davelee212 2 года назад +2

    I would rethink that outdoor wifi install. As others have said, that Ubiquiti AP is not designed for outdoor use.
    Also, it would be fairly trivial to take that AP off the wall and plug straight into the customer's network.
    I would look at putting an outdoor rated AP on the outside wall of the main building, high enough to make it difficult to access from the ground. That way you lessen the risk of someone fiddling with it and getting access to the customers network.

    • @timprice5
      @timprice5 2 года назад +1

      That's a really good point about plugging straight into a customer's network from outside - no VLANs i would guess so indeed a direct LAN connection so would be so easy to get into all their devices with likely default passwords

  • @actionreplay8235
    @actionreplay8235 2 года назад +3

    I can see the number of faulty charging points just rising in the following year as EV is really kicking off. I have a feeling that 10% failure rate will reach around 25-30% this time next year.

  • @asian1nvasion
    @asian1nvasion Год назад

    Do you know if the Zappi still have these production defects?

  • @nmccw3245
    @nmccw3245 2 года назад

    Kudos to all the commenters who are spot on concerning the AP-AC Pro. 👍🏻

  • @jinksy31337
    @jinksy31337 2 года назад

    Would have personally gone for one of the ubnt outdoor AP mesh devices as they look a lot sleeker, perhaps hidden it behind some of the wall bushary

  • @av_oid
    @av_oid Год назад

    The Zappi v1 had lots of failures in Australia on hot days. The v2 seems to have had some new gremlins. Has the v2.1 fixed this?

  • @jackbrown1260
    @jackbrown1260 2 года назад +2

    I have had a few issues with my own Zappi recently, seems I am not the only one.

    • @shaft8779
      @shaft8779 2 года назад

      Which one do u have? I had issues with my zappi2 but it was the electrician who connected it wrong

    • @jackbrown1260
      @jackbrown1260 2 года назад +1

      @@shaft8779 Zappi v2, had one of the relays inside melt which caused an 'output fault' error and then also had the smart hun completely fail. Both replaced by Zappi but still a pain

  • @timballam3675
    @timballam3675 2 года назад

    I would have run the armored cat 5 behind the shrubbery and terminated in the box, connected a bit of black external cat5 and used a TP-link eap225-outdoor AP (it's supplied with a POE injector with 4KV lightning and 15KV ESD protection built in) Get a can of mat black paint and give it a quick spray and you'll be good.

  • @grahamarnold2591
    @grahamarnold2591 2 года назад

    I'd be inclined to spray that white flying saucer black to contrast the brickwork / unit and the match the Whisker Box.

  • @richiegtridentelectrics9635
    @richiegtridentelectrics9635 2 года назад +2

    I am mid EV charging course and the IET book states even with a TNS system you must assume it will be a hybrid TNC-S in future and there fore you need to earth the EV charger with a TT and consider making the whole system TT. Systems like Zappi are excepted of course.
    What do you think? I don’t think I have seen a RUclipsr instal earth rods as part of EV instal.

    • @artisanelectrics
      @artisanelectrics  2 года назад +1

      I had installed earth rods on videos a couple of years ago before the charge points incorporated PEN detection

    • @richiegtridentelectrics9635
      @richiegtridentelectrics9635 2 года назад

      @@artisanelectrics this was exactly the explanation we came up with, PEN either incorporated or at source. It’s the first I’ve heard/read about the DNO driving to TT systems so they don’t have responsibility for the earth.

  • @ForTheBirbs
    @ForTheBirbs 2 года назад

    I think everyone has covered the suitability of the Unifi AP for outdoors. A Unifi single power injector also has surge protection.

  • @crazyirishman121
    @crazyirishman121 2 года назад +15

    Are you sure you installed that RCD circuit board in the correct orientation?

    • @Firecul
      @Firecul 2 года назад

      From the back of the circuitboard it looks like it should be correct

    • @roymorton8142
      @roymorton8142 2 года назад

      I wonder was the CT fitted in the correct orientation

    • @edc1569
      @edc1569 2 года назад +3

      Pretty sure the pins weren't lined up properly, so they ended up being offset - as he was more worried about the piece to camera than getting the board in correctly. Though Myenergi need to redesign it with shrouded connectors if they're going to make that part end-user/installer serviceable.

    • @crazyirishman121
      @crazyirishman121 2 года назад +1

      Yeah, it seems like a poor PCB layout to me if the user can install it the wrong way or at an offset.

    • @ThePrawlin
      @ThePrawlin 2 года назад

      @@edc1569 The pins deffo were misaligned. He caused the fault that wasn’t present before the hardware update. I think what you are saying is that ME need to redesign the connectors to make them IDIOT proof.

  • @guerillacity
    @guerillacity 2 года назад

    What do you do in the scenario where you've got to replace a charging point, who do you bill for your time?

  • @aschris87
    @aschris87 2 года назад

    Hello Jordan my parents have a Ceiling Fan wth a Heavy Motor but the plugs are starting to slip now 5 Years after installation and are hanging out half way I'm worried that the whole thing will Drop what Plasterboard Plugs would you recommend? Before it Drops totally! You input would be Very Helpful Buddy 🙂

    • @AndyK.1
      @AndyK.1 2 года назад +1

      You should have a batten f wood above to screw it to

  • @oninbridders
    @oninbridders 2 года назад +4

    ANDERSEN have been told! If they have costed down their product there would be no reason why they can't make the RJ45 a snap in module. Shows they don't watch these videos as most of them you have hard wired.

  • @kaysonntag74
    @kaysonntag74 2 года назад

    Is it permitted in the UK to run network cable and power cable together in one conduit?
    In Germany, power lines may only be laid separated from data or extra-low voltage lines. So either separate conduits or one with 2 separate sections (e.g. parapet trunking).

  • @whyaretheyalltaken
    @whyaretheyalltaken 2 года назад +4

    what happens with the open conduit going underground? Is that left open for rodents/rainwater etc? Do do you seal those off?

    • @Malandrin
      @Malandrin 2 года назад

      @@artisanelectrics mice can still bite its way through expanding foam though 😂😂😂

  • @edc1569
    @edc1569 2 года назад +18

    Guess ANDERSON is no longer a premium product if you can’t hard wire it?

  • @AndyK.1
    @AndyK.1 2 года назад +2

    You are having a good rant at manufacture today

  • @davidelmer2502
    @davidelmer2502 2 года назад +1

    Oh dear Jordan,
    I really like the content and appreciate your putting yourself on view to the public worts and all.
    That wasn’t one of the best mate, too many mistakes for a man of your capabilities

  • @edwyncorteen1527
    @edwyncorteen1527 2 года назад +2

    As well as moving factory, Myenergi have had to completely re-design the circuit boards due to the chip shortages, so new boards, new firmware etc. all problems now fixed so supplies should get back to normal.

  • @danielvelinski9522
    @danielvelinski9522 2 года назад

    Are you putting the type A RCD in?

  • @nigeldolman954
    @nigeldolman954 2 года назад

    I’d love to know how to connect one of those ubiquity AP’s I have one am I am so far struggling to set it up…

    • @danfrance7778
      @danfrance7778 2 года назад +2

      If it’s just a single unit out the box just download the ubiquity UI app and you can set it up as a single access point. It should pick it up.
      If you want to get deeper in features and manage multiple units. You can download abs install the controller software on a PC or buy a controller.

  • @tww5719
    @tww5719 2 года назад +1

    The days have gone when a sparkie could repair everything that came there way