Dispatcher Wasting Truck Driver's Time 🚛🤬

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  • Опубликовано: 22 авг 2022
  • Nothing worse that a Dispatcher wasting your time...
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Комментарии • 715

  • @HaulingDonkey
    @HaulingDonkey Год назад +1106

    Drivers don’t quit companies, they quit dispatchers.

  • @terelltorrance
    @terelltorrance Год назад +1119

    This why you always call the shipper . Not the dispatcher

    • @eugeniujosanu279
      @eugeniujosanu279 Год назад +38

      The brokers hate that ..they ll rush you till 2-3 pm .. call the shiper , they open till 5 - 7 pm .. good by lunch .

    • @SalihARCrypto.i.o
      @SalihARCrypto.i.o Год назад +40

      Exactly but some shippers never answer (red flag) so we roll the Dice 🎲 and pull up. 😝

    • @maryjeanin8991
      @maryjeanin8991 Год назад

      Hello

    • @maryjeanin8991
      @maryjeanin8991 Год назад +1

      @@eugeniujosanu279 how are you doing

    • @zainsalie697
      @zainsalie697 Год назад +22

      Some companies where I'm from don't allow us to call the shipper directly, it sucks

  • @khalidmohamed681
    @khalidmohamed681 Год назад +436

    That last part “I gotta caller I’ll call you right back” is so accurate 😭💀💀

    • @archieletsyouknow5508
      @archieletsyouknow5508 Год назад +6

      💯 nothing a good kick in the teeth can't fix

    • @TheButtman420
      @TheButtman420 Год назад +7

      you know as soon as they say that they arent calling you back

    • @davidrynberk1533
      @davidrynberk1533 Год назад +1

      you end up wasting another day..they dont call back either.

    • @moverton500
      @moverton500 10 месяцев назад +1

      I work in receiving in a big warehouse, we are always full on space on the floor. A driver shows up a day early, I have asked them to wait over night before and we will unload them the next day. Because we can’t physically get the gear in the shop, at that moment.
      All the arguments and complaints I have gotten from drivers, because they can’t stick to schedule (at least that was my thought before this) maybe it was there dispatch rushing them.

    • @timmcnamara1325
      @timmcnamara1325 6 месяцев назад

      the check is in the mail as well. and do't worry, I'll take care of you.

  • @scottwinkelmann1494
    @scottwinkelmann1494 Год назад +147

    You left out the dispatcher eating a sandwich, drinking a soda and watching his favorite soap opera while doing this.

  • @weldonhealth
    @weldonhealth Год назад +26

    I am a new independent dispatcher with in depth training. I would do my best to NEVER let this happen or at least minimize to a rarer occasion. I would ask a fuck load of questions (the right questions), my job is to make a Carriers life easier PERIOD!!! no exceptions. Those guys work way to damn hard and TRUCKING is NOT for the weak. I salute 🫡 these Guys because they are very much needed and the 2020 open my eyes to it even more. I decided to go this route (dispatcher) to start out numbering the candy asses of dispatching. I am a working progress and studying everyday along with gaining understanding of what truck guys go through. Respect ✊🏿✊🏾✊🏽✊🏼✊🏻

  • @no522
    @no522 Год назад +106

    As a dispatcher for 3 years. I can assure you this is true

  • @megatron2846
    @megatron2846 Год назад +33

    Rookie move....never believe those dispatchers..when they say they'll load you the second you get there...that's a damn lie! They never do.

  • @jesusamador4661
    @jesusamador4661 Год назад +52

    Don’t leave it up to dispatch, call yourself and verify.

  • @imazking
    @imazking Год назад +28

    You so swole no dispatcher can ever make you skip lunch 😂

  • @williamd4125
    @williamd4125 Год назад +97

    They're going to load you Tuesday just chill... can't stay on site though so come back at your appointment time Tuesday at 4:00 when they're closed

  • @LSU_Trucker
    @LSU_Trucker Год назад +60

    That is the exact reason I make sure to bring food with me

  • @rd6006
    @rd6006 Год назад +26

    I never realized people lied so much until I became a truck driver!

  • @aren8443
    @aren8443 Год назад +56

    this video is very accurate i’ve been in this situation many times

  • @TRUMP-ki9vn
    @TRUMP-ki9vn Год назад +37

    THAT is exactly how it goes with the brokers. Do not believe a word they say. I literally refuse to talk to them. I communicate with the shipper ONLY! And the shipper does not minds

  • @MrCaliboy70
    @MrCaliboy70 Год назад +19

    Ive I heard that one so many times over the last 29 yrs can't tell how many times they got mad at me for breaking out the bbq 😆

  • @fastone7272
    @fastone7272 Год назад +42

    Lmao, 🤣 I would have hundreds of dollars if I can tell you how many times this has happened to me oh the good times lol 😆 and they always made sound good too. "Oh i called them and you're next to get loaded lol 😂

  • @Blacklistwar
    @Blacklistwar Год назад +14

    That delay eats up our HOS

    • @jeffkenyon483
      @jeffkenyon483 Год назад

      Yeah problem is ,they could careless until it effects them directly.

    • @Blacklistwar
      @Blacklistwar Год назад

      @@jeffkenyon483 ain't that the f***in truth

  • @D11Dozer
    @D11Dozer Год назад +10

    Dispatcher's or brokers lie 💯% of the time!
    They line thing up for themselves and leave you waiting!!

  • @marchanneman6580
    @marchanneman6580 Год назад +43

    You know when a dispatcher is lying, his lips are moving

  • @bettymartinez2415
    @bettymartinez2415 Год назад +8

    🤣"I'll call you right back " how many times have I heard that one 😆

  • @michaels.ramsey7803
    @michaels.ramsey7803 Год назад +6

    This is why you put mandatory sit fees in your contract. $100 per hour for idle time. They will never have you sit ever again.

    • @cornfed123567
      @cornfed123567 Год назад

      As a shipper, if it's your dispatchers fault, we will make you wait. Especially if you are rude. We had a guy scream at our yard girl one time, that's not a good move when it's a bunch of equipment mechanics working 10 feet away. That dude almost got knocked out, only thing that stopped it was the service manager running out there and banning him from our site. We made him back his truck out onto a feeder road, wouldn't let him in the gate. The dude was upset that she didn't load him before another guy who went into the office first and got his paperwork squared away. We won't load anyone until paperwork is done and signed

  • @michaelhenson9507
    @michaelhenson9507 Год назад +10

    Welcome to my world. One of my favorite cuss words is "planners", because they can't do math and you pay the price.

    • @kmelodiq6403
      @kmelodiq6403 Год назад +3

      They plan via what the GPS says and not real time taking into rush hour traffic construction or accidents etc 😆

    • @olivermary9748
      @olivermary9748 Год назад

      Hello 👋 dear

    • @juanray1770
      @juanray1770 Год назад +2

      @@kmelodiq6403 dude I swear that's how they do it because I'll be in the middle of a load and I'll get another one that's impossible to get to on time unless I drop Trailer and start heading directly to the new one they sent. Also with the not realizing how much time I even have left on the clock

  • @vendingdudes
    @vendingdudes Год назад +8

    Eh, the dispatcher just relays information. Sometimes he's given incorrect info too.

    • @clintonkirker5154
      @clintonkirker5154 Год назад +1

      It’s the dispatchers responsibility to verify the information is accurate, otherwise they aren’t doing their job.

    • @vendingdudes
      @vendingdudes Год назад +1

      @@clintonkirker5154 and when the dispatcher double checks and the broker insists the delivery is for 8 but you get there and the receiver says the appointment was for 6, you still blame the dispatcher?

    • @clintonkirker5154
      @clintonkirker5154 Год назад

      @@vendingdudes of course not. however when the broker lies, they need to be fined. Everyone from our own company to the broker and customer can waste our time without fear of a fine, but let us be late once and shit rolls down hill.

  • @ryanlevron1972
    @ryanlevron1972 Год назад +3

    In many cases it is not the dispatcher.... It is the communication between the customer and the CSR and the planner

    • @damianibarra9436
      @damianibarra9436 Год назад

      Right the dispatcher cant control or know every tiny detail of the broker

  • @corbettmanley932
    @corbettmanley932 Год назад +12

    In 38 years as a "ROAD" driver I've found that most dispatchers are liars. If you get a good one you'll do anything to stay with them !

  • @truckdriver_8469
    @truckdriver_8469 Год назад +11

    Dispatchers lie more than lawyers do in this industry.

    • @sidebite2533
      @sidebite2533 Год назад +4

      Politicians have everyone beat though.

  • @kmelodiq6403
    @kmelodiq6403 Год назад +6

    Dispatchers are the biggest liars in the business 😆

  • @biniam2301
    @biniam2301 Год назад +22

    Watching this waiting to be unloaded 12:45 and still counting

  • @lalailaj
    @lalailaj Год назад +2

    As a used to be dispatcher I can tell that so many drivers miss their time that its better to bring you earlier and whait, then have a brain tumor of getting you out.

  • @atilhun348
    @atilhun348 Год назад +6

    "That is what it says..." That is all the dispatcher can do

  • @kushnirm96
    @kushnirm96 7 месяцев назад +1

    “I got another call, I’ll call u back.” They never call back*

  • @makingmelody
    @makingmelody Год назад +11

    I was once in a situation where the receiver had closed and my dispatcher had no clue and didn’t tell me. I arrived 5 minutes too late and the receiving manager told me I was too late take the load back. So I hung around for a few minutes and the dispatcher said they would ‘work on it’. Well, before too long the forklift driver saw I was still there and said ‘hey how long can you wait?’ I said, I can hang out for a bit.’ They ended up unloading me. Persistence pays off and sometimes you just have to be your own best advocate.

  • @Skribbles
    @Skribbles Год назад +1

    I think being Dispatch is a bit tough. I did Dispatch for Zacky Farms and it was a full dynamic role. You have to be able to multi-task, have a great memory and be part psychiatrist.

  • @TruckingTom
    @TruckingTom Год назад +14

    So true, when I was pulling a box van this happened more then I can count. Then I switched to flatbed and 9 out of 10 times I don't have to wait to get loaded or unloaded.

    • @matj3296
      @matj3296 Год назад +2

      And 99% of shippers and receivers keep bank hours... I love flatbeding

    • @makingmelody
      @makingmelody Год назад +2

      And this is one more reason why I switched from dry van to tanker

  • @frankievillarreal9643
    @frankievillarreal9643 Год назад +25

    That's why I always call the shippers give them the PO and they'll let you know when will be ready so you don't have to go over there and wait they don't always know what they're talking about when they say it's ready

    • @mikesully52
      @mikesully52 Год назад +7

      As a receiver, thank you. And if you're the type to call ahead, even more so. You guys being great at communication means less headaches for me. I wish dispatchers were better but I appreciate yall picking up the slack.
      My boss thinks it's weird I go out with 2 bottles of water and let drivers know they're free to use our facilities when they first get here even though they rarely need to or even need the water. But I've seen the difference between the average driver, and the ones that go the extra mile. I want the better drivers again in the future.

    • @albertsalazar4263
      @albertsalazar4263 Год назад +1

      I think they know. They just want to make you wait. Paying your dues they call that.

    • @dnmoscato92
      @dnmoscato92 Год назад

      ​@@mikesully52 absolutely. Give me a call. I'll look up your pickup number. Figure out your exact appointment time. And let you know if we can work you in early or not. But 10/10 If you walk up to my window begging to be loaded early because you "didn't know" your appointment time. I'm not doing you any favors. Unless you are one of my regulars. I go the extra mile for them. Lol just a fyi

    • @mikesully52
      @mikesully52 Год назад

      @@dnmoscato92 i don't mind trying to take care of their loads if I can, but they all know if they show up early it's a roll of the dice and if we can't, they'll have to come back the next day. They started calling ahead recently, now if only I could get the broker to send my info to new drivers...

  • @janellcaldwell
    @janellcaldwell Год назад +9

    Lol! It’s funny but ANNOYING DISPATCH DOOOOO BEEEEE WASTING YOUR TIME! And don’t let your manager change often, it gets worse and worse, then a good (once in a blue moon) manager comes and you get spoiled then they leave and back to bad!
    ET you are a breath of fresh air in this hard industry! I see a truck in the Windsor area in Connecticut (USA)and want to pull over so bad and say hi. I know they are sleep, but just to see ET Transport in the states makes me happy! God bless you all and safe travels!

    • @jamespatrick20906
      @jamespatrick20906 Год назад

      Hello I’m really impressed with your comment, if you don’t mind friendship please were are you from?

  • @Bigola
    @Bigola Год назад +10

    I have been at the shipper for 9hours I had to drop the box and bobtail home due to drive time

    • @HaulingDonkey
      @HaulingDonkey Год назад +3

      One of the reasons I no longer do refer work is because of this. 9 hours you say? Try two days.🤬

    • @wolfman1662
      @wolfman1662 Год назад +7

      I've been in that situation before. I love it when you get to the shipper or the reciever early then when they get you into the dock. " It's gonna take about 6 hours to unload you". " Ok can I sleep here tonight"? "No".

    • @Bigola
      @Bigola Год назад +1

      @@HaulingDonkey yes. Game stop warehouse. They had to unload by hand cos the package are in pieces. I drop the box they said i can can't sleep in their facility

  • @nashblue1855
    @nashblue1855 Год назад +2

    Hurry up and wait.

  • @browndemolition6673
    @browndemolition6673 Год назад

    As a new upcoming dispatcher this post has helped me alot didn't know people sucked that bad at this job can't wait to do it right

  • @happydays8171
    @happydays8171 6 месяцев назад +1

    Can't remember the last time I was able to sit down have lunch and not be driving.

  • @inakinahuelsantosangel3460
    @inakinahuelsantosangel3460 Год назад +3

    Truck drivers need a new regulation stating time limitations for the dispatchers to do their part, if those time limitations are exceeded there should be a fine for the dispatcher and a bonification for the truck driver.
    Stop speaking to people, go talk with them pockets...

  • @rongamache6980
    @rongamache6980 Год назад +7

    Yup been there Several times with Swift. That's why I don't drive for them anymore. I remember one load in particular...was supposed to pick up a load on a Fri afternoon and when I got there the shipper had already closed and ended up sitting until Mon

    • @mickd9428
      @mickd9428 Год назад +2

      Same 4 me but I asked security if I could drop trailer and return early Monday. He agreed and I BT to Vegas 😎

    • @albertsalazar4263
      @albertsalazar4263 Год назад

      Yup that's terrible.

    • @dnmoscato92
      @dnmoscato92 Год назад

      Now that is just fucked up.

    • @albertsalazar4263
      @albertsalazar4263 Год назад

      Swift left my wife in Oklahoma her trainer dropped her off at a hotel while she went to Thanks giving with her family. I had to go in my car to get her.

    • @albertsalazar4263
      @albertsalazar4263 Год назад

      @@dnmoscato92
      I've had that happen several times with difrent company's or they have you running 1 or 2 hundred miles in the east. They punish you if they think you don't show them respect. They are the master. I no longer drive a truck.

  • @rickytoomey2430
    @rickytoomey2430 Год назад +8

    I have been done this way so many times. Brokers and dispatchers will tell you anything to get you to commit to the load

  • @MrDygga
    @MrDygga Год назад +7

    Dont go cinci 😂

  • @HDDynalowrider
    @HDDynalowrider Год назад

    You make your own way. Dont rush, you work on your time

  • @SalihARCrypto.i.o
    @SalihARCrypto.i.o Год назад +2

    Hell yeah. Exactly!

  • @imaz2616
    @imaz2616 Год назад

    This is why i now hire dispatchers to work for me and make sure they treat drivers with respect..😎

  • @haywardrobinson9248
    @haywardrobinson9248 Год назад +4

    I've been down that road, many times before.

  • @russellvaughan1840
    @russellvaughan1840 Год назад

    keep putting up with it..youll keep getting it

  • @769270865
    @769270865 Год назад +1

    I just did a "local" California Safeway.... Took 7 hours to load me, 3 hours driving, 8 hours to unload! What a disaster.... That is why we have sleeper for local

  • @KhaliDistrict
    @KhaliDistrict Год назад +1

    Dispatch got me fked up twice. 1am in the morning and he told me it’s opEn 24/7 , got there it was close

  • @mumblesbadly7708
    @mumblesbadly7708 8 месяцев назад

    “Johnny the Dispatcher” seems to have a history of lying to his drivers. 🤔

  • @bierutki
    @bierutki Год назад +1

    This is load brokers too. Can’t believe a word that comes out if their mouth

  • @johnchornyTheOnly
    @johnchornyTheOnly Год назад +4

    I ain't afraid of no ghost. Per/hr . #OneLifeToLive #DaysOfOurLives

  • @Dark-ow6vv
    @Dark-ow6vv Год назад +1

    That is literally not up to the dispatcher, that is up to the shipper just being shitty. You get detention/layover which is extra money

  • @chaudhryreyan9452
    @chaudhryreyan9452 10 месяцев назад

    As a truck dispatcher I can say They literally don't know the struggles of a dispatcher 😂

  • @machinist7230
    @machinist7230 Год назад +1

    Shippers lie to brokers, brokers lie to dispatchers, and dispatchers lie to drivers.

  • @o7rednight198
    @o7rednight198 Год назад

    You did this so well

  • @bigjim3644
    @bigjim3644 6 месяцев назад +1

    Happens all the time. I just put in my 2 weeks. Heading to landstar.

  • @samuelavila1977
    @samuelavila1977 Год назад

    Been there a lot of time THANKS CHR!!

  • @patgreco2098
    @patgreco2098 Год назад +1

    The problem with calling the shipper or receiver is that more often than not it seems you can't get anything more than an automated message telling you to dial the extension of who you're trying to reach with shipping and receiving not even being an option.

    • @jamespatrick20906
      @jamespatrick20906 Год назад

      Hello I’m really impressed with your comment, if you don’t mind friendship please were are you from?

  • @royalempath4181
    @royalempath4181 Год назад +1

    They say dispatchers aren’t needed but a dispatcher is providing a service like a barber does, sure you can cut your own hair or you can pay someone to cut it for you, not all dispatchers are bad.

  • @lewthrasher4194
    @lewthrasher4194 Год назад +1

    This is why I called places myself. Never trust dispatch .

  • @jon8562
    @jon8562 Год назад

    Old dude is jacked for a trucker. Good for him

  • @Troymatti
    @Troymatti Год назад +2

    Hey guys ،do you recommend to buy a used truck now or wait because I see prices are going down ,anybody?

    • @somethingepic777
      @somethingepic777 Год назад

      Great question! As someone who's thinking of getting into trucking, im curious about this myself.

  • @mobeefus9707
    @mobeefus9707 Год назад +7

    It’s not going to be ready until 4….translation:
    May as well go off duty and climb into your sleeper because we won’t load you until tomorrow. Hopefully there’s a gas station within walking distance where you can get some snacks and a coffee. We com in at 6 and start loading at 7.

    • @whatsakingtoagod5583
      @whatsakingtoagod5583 Год назад

      Lol. Big facts. Drive to the nearest truck stop and take your 10 because some warehouses won’t let you park there. The life!! Lol

    • @thiagom1054
      @thiagom1054 Год назад +1

      But why is this dispatchers fault as said in the video the company said it closes at 2pm, he just passed the info.

  • @kellypatterson8506
    @kellypatterson8506 Год назад +2

    I so know that feeling, why I keep a ton of food in truck.

  • @jmelzzz
    @jmelzzz Год назад +1

    they be LYINNNN

  • @avrrojas84
    @avrrojas84 Год назад

    That’s exactly how it is. A good company will compensate for lost drive time.

  • @Craig-pm2kc
    @Craig-pm2kc 10 месяцев назад

    Lol "wild flamingo"

  • @scca5727
    @scca5727 Год назад

    This old man is friggn stacked. Definitely nice muscles

  • @reecebuckles4468
    @reecebuckles4468 Год назад +1

    The trucking mantra Hurry up and wait

    • @jamespatrick20906
      @jamespatrick20906 Год назад

      Hello I’m really impressed with your comment, if you don’t mind friendship please were are you from?

  • @Vanessa-Claire
    @Vanessa-Claire Год назад

    Thank you for the feedback to dispatchers, not acceptable, please more respect to the business and our drivers

  • @LEO-ik1gq
    @LEO-ik1gq Год назад

    Hahahah I really think that Jonny is my dispatch 🤣🤣🤣🤣🤣 they are the same

  • @whatsakingtoagod5583
    @whatsakingtoagod5583 Год назад

    The accuracy. The biggest issue drivers have is dispatch.

  • @keithshelton3683
    @keithshelton3683 Год назад

    Yep that brings back so balanced memories

  • @Blotto1001
    @Blotto1001 Год назад

    Old dudes jacked

  • @marchanneman6580
    @marchanneman6580 Год назад +1

    My dispatcher, two brothers, drives also. They know what it is instead of some moron who sits behind a desk and couldn't give a shit about the driver, dispatch goes home at x amount in the day while the driver is out of hours

  • @dufus7396
    @dufus7396 Год назад +1

    With modern I Phones you could actually have two people in the truck ..one doing self dispatch directly liasoned with client in real time..take turns driving

  • @Demonoid1990
    @Demonoid1990 Год назад

    That's one reason I always try to communicate directly with the customer after I've received the dispatch info. Especially with customers I've never been to before. My last load went to a high security military base, and after communicating directly with the contacts provided that my dispatch couldn't get a hold of, I found out they wanted me there a day later. They couldn't offload the equipment until these contractors/inspectors were available. Saved me and dispatch a headache.

  • @dailyatom8678
    @dailyatom8678 Год назад

    This is too accurate

  • @Iball2120
    @Iball2120 Год назад

    Damn that old dude is JACKED. You better stop playing with him Johnny

  • @ryukirito2616
    @ryukirito2616 Год назад

    Sounds about right 😂

  • @mckreations5160
    @mckreations5160 Год назад

    Thats just a whole lot of "BOO HOO, POOR ME".....

  • @colinmackay92
    @colinmackay92 Год назад

    The classic "I've got another call coming in" line lol

  • @Dr.Pravdin
    @Dr.Pravdin Год назад +1

    Hey guys, would you please explain me the meaning of the truckload description in this video? What is "455 umwood quarz?

  • @killswell
    @killswell Год назад

    trucker man lookin jacked

  • @vanhoek2004
    @vanhoek2004 Год назад +1

    Horseshit! He just wanted you there waiting. No regaurd for you at all!

  • @cristianv5174
    @cristianv5174 8 месяцев назад

    Dudes jacked

  • @deadeyes3618
    @deadeyes3618 Год назад

    The guy playing the driver must have some insane pumps to get veins on his shoulder like that damn

  • @robertknutt6000
    @robertknutt6000 9 месяцев назад

    Some things never change !

  • @armandosoto355
    @armandosoto355 Год назад

    Sounds like my dispatcher most of time I here bla, bla, bla

  • @sully47
    @sully47 Год назад

    Next time threaten your dispatch to get things right for once

  • @hallwest9650
    @hallwest9650 Год назад +1

    Take all layover pay out of booker’s paycheck

  • @stevehill934
    @stevehill934 6 месяцев назад

    Youre the fuckin man Dean!

  • @rodyoutsey8786
    @rodyoutsey8786 Год назад +1

    Spot on!

  • @osmanyreyes8373
    @osmanyreyes8373 Год назад

    Communication in the trucking business is almost nonexistent

  • @eugeniujosanu279
    @eugeniujosanu279 Год назад +1

    That s what the broker tells the dispatch.. call the company to finde out the proper h, the broker get s mad you called them .. what a pikle , he got cought lying and he s the one getting mad

  • @jeremiahedwards7726
    @jeremiahedwards7726 Год назад

    Truckers built like superman

  • @JaysLife78
    @JaysLife78 8 месяцев назад

    Dispatchers are professional liars set between the driver and the company as a barrier.