This is disheartening to hear. Feel free to send us a private message here with your email, address, phone number, serial number of your machine, and proof of purchase.
We are here to assist you. Here is the link of the instruction in which the steps are mentioned how to install the docking station: ms.spr.ly/6052WchLs Also, you may contact us via call, chat support and DM us on any other social media platform regarding your concern.
We're sorry to hear that! We would be delighted to resolve this without any further delay. Kindly contact us via live chat support or phone services of your respective region/country for further assistance
Your Dyson cordless vacuum’s intelligent control software means it will only ever take in enough power to fully recharge, and then to keep itself topped up. It’s been engineered to allow you to leave it on its dock continually between uses, so it’s always fully charged - so you can grab it and go, whenever you need to clean. Hope this helps!
Hi Patton, We're sorry to hear that. If you need some help with your concern, drop us a DM on social media platform so that we can take some details. We are sure we can get this sorted for you.
I just wished you put the charging point installed on the hanging piece then you didn't have take it out to charge overall love dyson i do have the upright hoover
I m so conscious to buy dyson product,its my 1st time to bought my v8 dyson vaccum v8 from best buy on labour day sale,when i start using this product i have so much battery issues,blue lght shows me my vacuum battery is fully charged,when i start using my vaccum afer 10 min battery gone,my very disappointed,i love this vaccum to much n i was wating for sa I'm w price😢😢
Plugged in our brand new V8 to charge and only getting a brief red light, Been at it for hours. Is it faulty or are we missing something.
This is disheartening to hear. Feel free to send us a private message here with your email, address, phone number, serial number of your machine, and proof of purchase.
Mine did the same thing.
There's is no clear charging instruction in the manual. I have v8 slim. So I have a question;
Should I unplug it every time it's full charge?
We are here to assist you. Here is the link of the instruction in which the steps are mentioned how to install the docking station: ms.spr.ly/6052WchLs
Also, you may contact us via call, chat support and DM us on any other social media platform regarding your concern.
Dear Dyson, I’ve just purchased a new V8 and is it true that the first time I use it I should completely run the battery out?
For the best experience, it's important to fully charge your new machine before using it for the first time, and after every clean.
My new Dyson is not charging ? It’s installed properly and the blue light blink
Why my dyson v8 charger can not totally insert into the hole of the vacuum. Is it normal？
Please feel free to send us a private message with the serial number of your machine and a send us a quick video of it.
How to take it down when stuck during charge?
We're sorry to hear that! We would be delighted to resolve this without any further delay. Kindly contact us via live chat support or phone services of your respective region/country for further assistance
@@dyson thank you very much
If we forget to unplug the vacuum charger for 24 hours, will it be dangerous?
Your Dyson cordless vacuum’s intelligent control software means it will only ever take in enough power to fully recharge, and then to keep itself topped up. It’s been engineered to allow you to leave it on its dock continually between uses, so it’s always fully charged - so you can grab it and go, whenever you need to clean. Hope this helps!
@@dysonThank you very much, now I feel calm with the answer, because I often forget to unplug the charger.
I used my brand new Dyson V8 once and now it won't charge. How can I fix it?
Hi Patton,
We're sorry to hear that. If you need some help with your concern, drop us a DM on social media platform so that we can take some details. We are sure we can get this sorted for you.
I just wished you put the charging point installed on the hanging piece then you didn't have take it out to charge overall love dyson i do have the upright hoover
Can cordless Dyson vacuum, vacuum çarpet or only bare floor
Can Dyson cordless vacuum çarpet as well as bare floors.
Hi Barbara. Thanks for reaching out. The Dyson cordless models are designed to be used on both carpet and bare flooring. :)
Yes there are different cleaner heads for both flooring types.
@@dysonI tested and it really works! Thank you for designing this product !
when I bought a shark I kept it plugged in and charging all day and then it wouldn't work anymore. Will that happen with the shark v8?
Same problem 😬
I m so conscious to buy dyson product,its my 1st time to bought my v8 dyson vaccum v8 from best buy on labour day sale,when i start using this product i have so much battery issues,blue lght shows me my vacuum battery is fully charged,when i start using my vaccum afer 10 min battery gone,my very disappointed,i love this vaccum to much n i was wating for sa I'm w price😢😢