Negotiation Interview with Daniel Shapiro Episode 3

Episode 3: Negotiating Under Pressure: How to Manage Emotions Effect
"You can’t “solve” emotions, but you can handle them." - Daniel Shapiro
To manage emotions in high-pressure negotiations, Daniel Shapiro emphasizes the importance of having a pre-established plan, or "protocol," to handle emotional reactions like anger or frustration. By focusing on a clear purpose or "North Star" and labeling emotional experiences, negotiators can regain control and stay aligned with their goals.
Meet Daniel in person at N-Conference 2024 in Zurich on October 17th-18th
Find out more:www.n-conferen...