Samsung Mobile - Exynos 9611 Problem !

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  • Опубликовано: 29 ноя 2024
  • In this video i talked about some Samsung devices restart problem which comes with exynos 9611 processor like Galaxy A50s, Galaxy M30s, Galaxy M21 etc.
    Send your details if you are facing same issue at - exynos9611gt@gmail.com
    *Must attach your original smartphone bill with IMEI number
    Thanks for watching
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Комментарии • 6 тыс.

  • @GyanTherapy
    @GyanTherapy  3 года назад +881

    Agar aapke kisi jaankaar ke phone ke sath aisa hai to unhe ye video share kariye aur nahi to comment karke bataiye 🙂

  • @Narendra7010
    @Narendra7010 3 года назад +165

    My samsung a50s working awesome 👍
    Thanks you sir for your biggest step
    You always help 🙏

  • @GeekAbhishek
    @GeekAbhishek 3 года назад +974

    Bhot sahi Rakesh bhai we always expect these types of videos at this level only from you ❤️

    • @sguptzz
      @sguptzz 3 года назад +4

      Once again 😸

    • @subhaprakash6725
      @subhaprakash6725 3 года назад +9

      Bhai we need full battery drain test neo 2 and iqqo 7

    • @vaibhavrastogi2
      @vaibhavrastogi2 3 года назад +10

      Bhai tum bhi kuch kar lo...bus ruhez or gyan per he comments dete rahoge

    • @ffredgamer6694
      @ffredgamer6694 3 года назад +2

      Love you all bro

    • @chetanpawar2299
      @chetanpawar2299 3 года назад +2

      Tu bhi kr na fir

  • @jashsylde8136
    @jashsylde8136 3 года назад +382

    Samsung has promoted this chipset in so many of their models, it shud have been of the highest priority to Samsung as a brand to provide support for it for a long time.

    • @malaydubey4613
      @malaydubey4613 3 года назад +6

      yup

    • @pemmasaniyashwanth2815
      @pemmasaniyashwanth2815 3 года назад +16

      25k mobile and 11k mobile hav same processor 😂😂

    • @ak-vx1wt
      @ak-vx1wt 3 года назад

      @I killed that beard guy koi problem bhi ho raha h

    • @rishabhsaraswat1271
      @rishabhsaraswat1271 3 года назад +1

      @@ak-vx1wt Koi problem nahi h mera sath to 1.4 yrs sa use kar raha hu m21

    • @rajverma8767
      @rajverma8767 2 года назад

      @I killed that beard guy bhai aane wala h.. same problem
      Mere pass b f41 hi h

  • @suhit2757
    @suhit2757 3 года назад +66

    Worst part is when this issue crops up just after the warranty expires. The service center tells you it's a mother board issue and then you are screwed.

    • @rabeena_ravi112
      @rabeena_ravi112 2 года назад +8

      Yes very true .।। I think this is fixed by samsung.।।
      Nevee ever buy Samsung

    • @saikumarsketches1775
      @saikumarsketches1775 2 года назад +1

      Same problem. They're saying 8000₹😫😫

    • @blackcommand5741
      @blackcommand5741 2 года назад

      The problem starts after warranty expires is because of you keep your phone updating OS and through that they glitch the phone .

    • @rathanvaishnav
      @rathanvaishnav 2 года назад

      @@blackcommand5741 Mine Also Bro Note 20 Ultra Same Problem Constantly Restarting Went To Service Center They're saying Change motherboard ( Iam Out Of Warranty) The price ₹33,000

  • @jatinlodhi
    @jatinlodhi 3 года назад +67

    He is like the Bade Bhaiya in the Family, who knows everything.
    Seriously he is doing great👌👌

  • @brossman2394
    @brossman2394 3 года назад +45

    My father had the m30s and there was a problem of auto restarting so he contacted Samsung service centre and they told him the motherboard had burned and the only solution was to get it replaced the price was 6750 and after that it has been working fine and also the problem started after the warranty had ended. Thanks rakesh bhai for mentioning this issue 🙏🙏

    • @ダッタミトラスタパです
      @ダッタミトラスタパです 3 года назад +7

      I'm also using m30s but 1 have not updated for the last two software updates. So no problem!

    • @Jimreks
      @Jimreks 3 года назад +3

      Yes also motherboard replace at 6750 rupees my m30s has auto restarting

    • @Jimreks
      @Jimreks 3 года назад +1

      Aj mera 5 bar hogaya restart

    • @aadityagupta1816
      @aadityagupta1816 3 года назад +1

      Same happening with me 😔

    • @priyanshjain970
      @priyanshjain970 3 года назад

      Hey. Can you please go to software update, and tell me the version number? Is it before October 21? That would technically confirm that they have reverted the update version to an old one

  • @beasty007
    @beasty007 3 года назад +1

    Have emailed you the details regarding this issue....and maine ek mahine phle aap hi k channel p is issue b bht bada comment b kia tha bhai ... I'm glad you raised your voice and bhai mjhe sai me aap se umeed thi....shuru se dek ra hu aapko ..bht bht dhanyawad

    • @GyanTherapy
      @GyanTherapy  3 года назад +3

      Yes samsung ko bheja gaya hai jab is video par 300k views ho gaye the tabhi
      Kafi sare devices me ye issue mila aur kafi me nahi but email ke hisaab se yes problem hai 9611 me
      But as i said step samsung lega internally aapas me baat karke jo bhi wo karna chahenge kuki meri brand reach ki ek limit hai aage ke decision brand par hai

    • @beasty007
      @beasty007 3 года назад

      @@GyanTherapy koi nai bhai dekte hai kya hota hai..par dil se khushi hui ki aapne step lia. Mjhe bht umeed thi aapse ..aise hi aap me apnapan nai lagta bhai shuru se ..agar Samsung ne fix nai kia to sadly mjhe mera phone bechna padega flipkart exchange me 4k to mil hi jaega....thanks bhai

    • @rajendramhamane5917
      @rajendramhamane5917 3 года назад

      @@GyanTherapy very much thank you sir

  • @rohanb017
    @rohanb017 3 года назад +188

    This is one n only tech channel where I watch each n every video, even if I don't need any information from those videos. Rakesh sir OP 🔥

  • @rouqh_
    @rouqh_ 3 года назад +36

    We have the Samsung M30s in our household... We haven't faced such restarting or heating issue yet...
    But still, much thanks for awareness

    • @GUJJUBOYMJ
      @GUJJUBOYMJ 3 года назад

      same here

    • @lucky3589
      @lucky3589 3 года назад

      Same mera bhi m30s hai aur abhi to sahi hi chal raha hai

    • @iamkpsr1347
      @iamkpsr1347 3 года назад +1

      Bhai samsung m30s hai mere pass unme same problem h

    • @prathameshmainkar2226
      @prathameshmainkar2226 3 года назад

      Same for a50s

    • @Khushboo8825
      @Khushboo8825 2 года назад

      Rukja thode din tere ko bhi aaega

  • @anoopm1219
    @anoopm1219 3 года назад +61

    The respected youtuber who cares about thier subscribers
    Love from kerala sir.... ❤️😘

  • @tharun1166
    @tharun1166 2 года назад +8

    There is same issue with galaxy M31s as well.. I have been facing this issue after a new update from Samsung. I tried to reach out to customer care and they said that mother board has to be changed and it would charge around Rs8500. Its sad to find that even Samsung is doing these kind of stunts with its brand.

    • @nikhilthadani3532
      @nikhilthadani3532 Год назад +1

      If I buy any phone of Samsung which has exynos will it cause problem or the issues are coming in only this variant Exynos 9661

  • @paritoshprakash9936
    @paritoshprakash9936 3 года назад +82

    I had a similar issue in my M31s and the brand service centre told me that the motherboard was dead and asked me to pay approx INR 9000 for replacement of the same even when the same was under warranty. I got the same repaired for 2500 aftermarket and the phone works well. There was no need to change the motherboard. There is some serious running from responsibility going on Samsung's part.

    • @srajansrivastava1792
      @srajansrivastava1792 3 года назад +1

      Please send him mail with details

    • @rangon_sarker1260
      @rangon_sarker1260 3 года назад

      Bro email kardo jaldi esa chalta raha to bohoti bura hoga

    • @rahulkumarprajapati4238
      @rahulkumarprajapati4238 3 года назад

      vaise bhai issue kaha tha phone me?

    • @ramaranjansamantaray1561
      @ramaranjansamantaray1561 3 года назад +2

      I had also same issue in 2 m21, which i had bought for my relatives, one was completely dead... both of them were in the final leg of warranty... But samsung service centre replaced the motherboards freely...

    • @shubhanshgangwar2465
      @shubhanshgangwar2465 3 года назад

      My M21 is losing network sometimes

  • @konnichiwa3150
    @konnichiwa3150 3 года назад +7

    You have gone out of your own way to help so many other people....Hats off to you.🙋

  • @ayushmarar9718
    @ayushmarar9718 3 года назад +130

    I have not seen a single RUclipsr who has gone out of the way and helped his audience i am really glad that i am one of the oldest subscribe of gyan bhai ... With every passing day gyan bhai is becoming more Op 🔥🔥❤️❤️

    • @dharmendrasahu6676
      @dharmendrasahu6676 3 года назад +3

      Es techno has already done a lot in this issue

    • @ayushmarar9718
      @ayushmarar9718 3 года назад

      @@dharmendrasahu6676 i haven't seen his video's

  • @utkarshdharmadhikari6816
    @utkarshdharmadhikari6816 3 года назад +16

    I had exactly the same problem in my m30s, I went to the service centre; here in Pune. They replaced its Motherboard, Battery and screen assembly(as their technician broke it). It was in warranty and costed me only ₹300 (Admin charges)

    • @srajansrivastava1792
      @srajansrivastava1792 3 года назад

      Send mail to him with job sheet

    • @priyanshjain970
      @priyanshjain970 3 года назад +2

      Can you please go to software update and reply with the version number? I need to know if the october patch caused this

    • @aradhyadutta5709
      @aradhyadutta5709 3 года назад

      I have the October patch.... Facing the same issue.... It's frustrating though

    • @Gaurav.P0
      @Gaurav.P0 3 года назад

      @@priyanshjain970 Did any one get any solution of Samsung auto restart issue ???

    • @oswald1555
      @oswald1555 2 года назад

      Yaah bhai mere m30s mai bhi yahi dikkat thi

  • @mohitvakil7839
    @mohitvakil7839 3 года назад +33

    I have M21, M30s & M31 in my family. Currently all r working fine. No issues observed. Thanks for this awareness 👍

    • @anikesh98
      @anikesh98 3 года назад +2

      My m21 has ghost touch issue. 😭

    • @snehasingh3333
      @snehasingh3333 2 года назад

      It will get like this after 1 year

    • @mukool7477
      @mukool7477 2 года назад

      Oo common they all hang so much..m

    • @KrrishShukla
      @KrrishShukla 2 года назад

      is it m21 or m21 2021 edition?

    • @NeerajKumar-yw2yt
      @NeerajKumar-yw2yt 2 года назад

      I have m30 currently no problems

  • @insaneever4588
    @insaneever4588 3 года назад +16

    Having SAMSUNG A51 with EXYNOS 9611 going smooth so far sooo goood ❤❤SAMSUNG❤❤

  • @ritamsaha5233
    @ritamsaha5233 3 года назад +120

    I'm currently using M31S for almost 11months...that is a year till now I haven't faced any issue or any problem, only the phone gets throttled if it's get warm....but that's very rare....I as a samsung user loving this phone very much for my day to day use ❤️

    • @ritamsaha5233
      @ritamsaha5233 3 года назад +9

      @@madrexertheboredtm7728 yeah, maybe they face....it's an electronic device...anyone can face any problem....just shared my honest experience to all 😊

    • @GyanTherapy
      @GyanTherapy  3 года назад +32

      Thanks for sharing ur experience

    • @ritamsaha5233
      @ritamsaha5233 3 года назад +2

      @@GyanTherapy that's what we learnt from you Sir 😇 always be honest ❤️😌 I watch your every video Sir and I will be sharingy honest opinions in future 😊😇 so much love and best wishes Sir 😇❤️

    • @robinhoodrobinhood7373
      @robinhoodrobinhood7373 3 года назад

      I agree

    • @infinity9559
      @infinity9559 3 года назад +3

      Sir i using 9611 in m30s from 1year and 8 months but i doesn't found any glitch i found in my mobile❤my exprience is good

  • @MusicholicDr
    @MusicholicDr 2 года назад +1

    I'm using samsung device with this chipset since May 2020, no issue still, working perfectly...

  • @adeshjain9673
    @adeshjain9673 3 года назад +33

    I am using my samsung galaxy M31 since 1 year and it is playing its role with out any problem. It just throttle some time while gaming or heavy work, otherwise this gives me best user experience.

  • @AJAY-fr3qf
    @AJAY-fr3qf 3 года назад +12

    Rakesh bhai, lots of thanks for your effort.
    I have GALAXY M31 with EXYNOS 9611 and it is performing good till date. (1.5 yrs ). Hope this will continue.
    THANK YOU 😊 🙏 RAKESH BHAI

    • @FaheemProductions
      @FaheemProductions 3 года назад +2

      Same here!

    • @literallyeverything3162
      @literallyeverything3162 3 года назад +2

      M31 ko 1.5yrs kaise ho gaye bhai 🤔

    • @amjedhussen2963
      @amjedhussen2963 3 года назад +3

      @@literallyeverything3162 kyun nhi hoo sakta bhai usko nikle kafi waqt hoo gaya hai

    • @harshitmaurya5190
      @harshitmaurya5190 3 года назад +4

      @@literallyeverything3162M31 February,2020 m hi launch hogya tha but... M31s July,2020 m launch hua...& he is talking about M31

    • @literallyeverything3162
      @literallyeverything3162 3 года назад +2

      Bc time itni jaldi beet gya pta he ni chlta 😃

  • @HemantKumar-uj3uf
    @HemantKumar-uj3uf 3 года назад +42

    The person who always care and stand for his YT family

  • @chaitanyapathak7797
    @chaitanyapathak7797 2 года назад +18

    Watching this video on Exynos 9611 🤣😂

  • @ayushking_01
    @ayushking_01 3 года назад +10

    I was also getting that
    Auto restart in Galaxy A21s
    But within a month one
    Update came and
    Now its all fine
    Its great

  • @theyoutuber778
    @theyoutuber778 3 года назад +5

    You are among those RUclipsrs, that I consider to be a true YTer and that is why I am a big fan of yours.
    Thank you for this video, I have experienced some random restarts in my A50s but I always considered it as the last step for my mobile against any app.

  • @avni7619
    @avni7619 3 года назад +24

    Good job bro, coming out of the way and making time to help society is much needed. Appreciate it

  • @vishalahya1637
    @vishalahya1637 3 года назад +12

    I m using m21 since jun 20 running great 👍 i play bgmi every day for 1 to 2 hours so far no problems

    • @dunderdee
      @dunderdee 3 года назад +1

      40 fps pe 😂

    • @pragyasilborgohain7438
      @pragyasilborgohain7438 3 года назад

      @@dunderdee acha hai baki phones itna heat hota hai dimak ka bhosda ho jata hai

    • @aakashkrr
      @aakashkrr 3 года назад +1

      @@dunderdee 60 fps chal jaata hai.!

    • @harshaddhokale2176
      @harshaddhokale2176 3 года назад +1

      @@aakashkrr FPS meter lagake dekh
      Smooth extreme unlock hone ke bavjut 45 fps pe chalta hai

    • @deadlox.d
      @deadlox.d 3 года назад +1

      My friend's m21 just died randomly and stuck on boot logo no matter what we did..... It never started again

  • @suryaprasad5870
    @suryaprasad5870 3 года назад +21

    I'm using Samsung galaxy m31s from one year, I've never seen any issues what so ever until now. I guess it's an issue for Exynos 9611 for old devices. But still it runs day to day tasks well.

    • @KushKumar-ig9ub
      @KushKumar-ig9ub 3 года назад

      Do you ever faced lagging issue when you are calling someone? For my M31s this has been the issue all time that on clicking the button to call ...it takes time to get to the calling screen.

    • @karanparmar4318
      @karanparmar4318 3 года назад

      @@KushKumar-ig9ub I think the same problem is with M31, Had to factory reset 2-3 times to fix this issue and bloatware problem, now I don't know if the problem is still there or i am used to it

    • @mohammedfaizan.v3783
      @mohammedfaizan.v3783 2 года назад +1

      It will happen, please extend warranty

  • @16parasgawali65
    @16parasgawali65 3 года назад +18

    Thank you bhai 🙏 aapne ye issue highlight kiya 🥰

  • @jarbuyer
    @jarbuyer 3 года назад +25

    my mom's samsung m30s 2+ years ..
    No issues whatsoever.
    My brother's m31 no problem also..
    Hardware problems can occur in any phone.. These 9611 phones were sold a lot and the processor is also old so no doubt some Hardware issues will occur..

    • @tricky_678
      @tricky_678 7 месяцев назад

      You can say anything, but the reality is it's HangSung 🤣🤣🤣

  • @charanmn1988
    @charanmn1988 3 года назад +5

    At home, we're using 3 Samsung phones running on Xynos 9611- M30s, F41, A50s. All of them are running smoothly. This processor is best suited for low to moderate usage. I am using A50s, with more than 100 apps, most of them required along with work profile enabled.

    • @sanmiai111
      @sanmiai111 2 года назад

      I'm also using a50s. never had any of these issues

    • @helloworkshop
      @helloworkshop 2 года назад

      Howzit now

  • @therecreator8825
    @therecreator8825 3 года назад +14

    Sir mere M31 mai september ke update ke baad ye issue aaya tha but after 2-3 hours automatically sahi ho gaya tha
    toh I think its a small software problem which should be fixed
    by the way thank you for issuing our problem😊

    • @becool7085
      @becool7085 3 года назад

      Are sir ji update ka baad auto restart enable ho gaya tha you can simple fix it while going gon to automation option in battery and device care

  • @Kundan_Kumar_10
    @Kundan_Kumar_10 3 года назад +163

    The most used processor of 2020 by SamSung
    Exynos 9611 😂😂

    • @mayankanand1153
      @mayankanand1153 3 года назад +5

      For 2 continuous years

    • @AemondTomahawk
      @AemondTomahawk 3 года назад +10

      SD625 ka judwa bhai.... Xiaomi ne khoob nichoda

    • @Akshay-ru1ln
      @Akshay-ru1ln 3 года назад +8

      SD is always better than exynos

    • @alokmurmu7682
      @alokmurmu7682 3 года назад +1

      I see there are many users of 9611....all rounder h ....

    • @JayPatelVlogs
      @JayPatelVlogs 3 года назад +2

      @RAMBHAU GAMING sd 625 was all rounder, Still has special respect in our Heart

  • @sumitarya6680
    @sumitarya6680 3 года назад +5

    I am using A50s
    Almost one year
    But not facing any problems.
    But nice work sir 👏👍

  • @suhit2757
    @suhit2757 3 года назад +40

    Thank you for taking up this issue. Facing this issue with M31s and Samsung completely ignored it.
    Terrible terrible after sales service.

    • @hardik6918
      @hardik6918 3 года назад

      Same prblm in my a50😔😔

    • @adissinging4007
      @adissinging4007 3 года назад +1

      same problem in my m31s

    • @kirankumarv6661
      @kirankumarv6661 3 года назад +1

      Same problem m31s .. service center people suggested for replacement of mother board

    • @Gaurav.P0
      @Gaurav.P0 3 года назад +1

      Did any one get any solution of Samsung auto restart issue ???

    • @adissinging4007
      @adissinging4007 3 года назад

      @@Gaurav.P0 i didnt get i have tired with it

  • @harshalmotghare8831
    @harshalmotghare8831 3 года назад +4

    Ye issue aap samsung tak pahuchaneki koshish karoge .Thank you Rakesh bhai .👍

  • @bodhisattwamitra8562
    @bodhisattwamitra8562 3 года назад +15

    Very good initiative. Good job..
    Keep growing Rakesh bhai ❤️

  • @vineetmapuskar3015
    @vineetmapuskar3015 3 года назад +25

    I m using M31. My phone's processor works well according to my usage(insta, YT, teams, whatsapp, COC,etc). But my device gets heated when I do my work with help of Mobile data. Baki phone mast hai sir, display camera battery mast hai.

    • @VIPforalways
      @VIPforalways 3 года назад +1

      I too have M31 and after using one year my screen freezes for 3 sec without any heavy usage 😶

    • @parthchaudhari_2
      @parthchaudhari_2 3 года назад

      Coc love

    • @frost3342
      @frost3342 3 года назад +1

      @@VIPforalways thats normal ....

    • @samuelts5238
      @samuelts5238 3 года назад +2

      My m21 can play one livik match smoothly but second match onwards it began to lag and cannot play without fan 😭😭

    • @frost3342
      @frost3342 3 года назад +1

      @@samuelts5238 bhai kyuki ye phone game khelne ke lia nhi bana hai ...processor is not that capable ...aur heat control krne ke lia kuch nhi dia gya hai ....so thats normal u can get 54-56 fps under the fan if u maintain ur phone temperature under 39°c

  • @akhilbabu636
    @akhilbabu636 2 года назад +12

    So many people with Samsung exynos 9611 facing the same issue. Any one interested to move legally against this

  • @chinmaypawar6634
    @chinmaypawar6634 3 года назад +21

    I appreciate you for making this type of video at point to solve our problems. You are the only tech RUclipsrs who we can trust blindly.

    • @GyanTherapy
      @GyanTherapy  3 года назад +18

      Thanks baki blind trust kisi par nahi karna chaiye life me lakin jo achha kaam kare usoe zyada vishwaas zaroor🙂

    • @sagars2209
      @sagars2209 3 года назад

      @@GyanTherapy Sir even I'm facing the same problem in Samsung m21 auto restarting ...I have sent u the mail with full details from SAGAR pls take a look at the mail and please do the needful

    • @Gaurav.P0
      @Gaurav.P0 3 года назад

      @@sagars2209 Did any you get any solution of Samsung auto restart issue ???

    • @acctmgr5268
      @acctmgr5268 3 года назад

      @@Gaurav.P0 No solution yet.. only replacement of mother board is a solution itseems.. my phone still facing same issue

  • @sujalshaw955
    @sujalshaw955 3 года назад +9

    I am feeling lazy but as soon as rakesh sir says 'Jai Hind' my backbone becomes straight

    • @OP-fs5uq
      @OP-fs5uq 3 года назад +1

      Am I supposed to laugh 🙂

    • @darklymax2147
      @darklymax2147 3 года назад

      @@OP-fs5uq He didn't mention to laugh.

    • @OP-fs5uq
      @OP-fs5uq 3 года назад

      @@darklymax2147 but I was just asking

  • @aryan9083
    @aryan9083 3 года назад +5

    That's why we love gyan therapy😊. Always put viewers problem first.

  • @GauravSharma-jk2dv
    @GauravSharma-jk2dv 3 года назад +1

    Rakesh bhai mera M21 Ekdum sahi chal rha hai... maine pichle saal July mein kharida tha💯

  • @varunsinghshekhawat9642
    @varunsinghshekhawat9642 3 года назад +11

    I just wishes samsung launces some compact budget friendly phones with snapdragon processor

  • @adarshsingh2576
    @adarshsingh2576 3 года назад +20

    Thanks rakesh bhai for supporting to us at next level .
    Nobody really cares to this small things.
    Love you
    Keep it up

  • @soumyabardhan9686
    @soumyabardhan9686 3 года назад +10

    Only Rakesh vai hamare liye sochte h ...
    Is liye mujhe apko itna pasand h ❤

  • @soumyahazra8941
    @soumyahazra8941 3 года назад +3

    Seriously, It is a great initiative, at least if I get some subsidy for replacing motherboard, then also I can be with Samsung. Cause Samsung know very well that they are responsible for this issues. I faced this issue just after using 1yr and 2 months.

    • @Pakshal9114
      @Pakshal9114 3 года назад +1

      I faced in 11 months
      I was charged 4000 instead of 8700 for motherboard change but issue was only by samsung not me

    • @soumyahazra8941
      @soumyahazra8941 3 года назад +1

      @@Pakshal9114 So, are they charging in warranty period also ?? I thought my warranty period was over and that's why they are charging me. WOW

    • @Pakshal9114
      @Pakshal9114 3 года назад +2

      @@soumyahazra8941 yaa charging in warranty period too
      But yaa 4k instead of 8.7k is great
      Still i m sad that bcz of their motherboard issue i have to pay and suffer!!!

    • @Pakshal9114
      @Pakshal9114 3 года назад

      @@soumyahazra8941 i wanted to send proofs to gyan therapy mail but i forgot the receipt of the 4k payment somewhere in house as its 11months+ old
      Otherwise i too need my 4k back

    • @soumyahazra8941
      @soumyahazra8941 3 года назад +1

      @@Pakshal9114 I mailed to Samsung care regarding this problem, Someone from the Samsung quality checking department, called me and told me to submit my mobile in my nearest service center without any cost. They will look into this problem, if it was due to their software update, they will do something or they will give a discount for motherboard replacing. I went to service center again and told them everything. But they refused to keep my mobile. Now I am trying to contact that Quality department person over mail, but he is not replying.

  • @bhupendrachoudhary6666
    @bhupendrachoudhary6666 3 года назад +5

    In my home i have two m21 from 1 year and still not facing any problem till date thanks sirji for this video

  • @suprovathapa2813
    @suprovathapa2813 3 года назад +40

    Never seen techguy who is caring so much for his audience❤️☘️love from Darjeeling

  • @souravrouth7806
    @souravrouth7806 3 года назад +17

    Bought m31s way back jun 2020, The phone is buttery smooth till now, hoping its performing same in the upcoming months.
    Appreciate your work @Rakesh bhai.
    ❤️❤️❤️ From Rupnarayanpur(West Bengal)

  • @mohdshaquibanwar4214
    @mohdshaquibanwar4214 3 года назад +1

    Mera M21 hai aur hamesha lag hota rehta hai phone yeh kareeb 10 din se ho raha hai apne aap koi bhi app open ho jata hai aur khid hi kuch bhi hine lagta hai ... 3 din se main phone use nahi kar pa raha tha aaj open kiya toh aap ka video dekha maine .

  • @PritamKumar-po6ki
    @PritamKumar-po6ki 3 года назад +9

    Best video bhai 👌👌👌
    Waiting for 2M😍
    Love from Odisha 🥰🥰♥️♥️

  • @chiranthnandi245
    @chiranthnandi245 3 года назад +4

    You're a TRUE tech-yter who understands the problems faced by daily users, and raises awareness. Not people who crack jokes on screen and make millions, nor people who take lakhs from OEMs to read out specifications. I'm a subscriber and regular viewer of GT, but after this video i've subscribed from all the gmail ids i have. I had the M30s before, and switched to Moto G60 after i faced the exynos motherboard problem. Thanks a lot Rakesh sir.

  • @SunderEshwar
    @SunderEshwar 3 года назад +36

    I used have the same issue of auto-restarting and audio not working since 2 weeks, I just factory reset my phone and it got fixed. It's been 3 days and I did not get any weird restarts or anything.
    The phone started to work more smoothly surprisingly

    • @rohitbolchi
      @rohitbolchi 3 года назад +4

      Same ! Wait just 15-20 days after becoming same condition sir .

    • @rawstick4307
      @rawstick4307 3 года назад

      @@rohitbolchi 🤐

    • @muskuakshithreddy439
      @muskuakshithreddy439 3 года назад +2

      @@rohitbolchi 20 days over my mobile is good

    • @govind9060
      @govind9060 3 года назад

      @@rohitbolchi well your software might be corrupted....

  • @legal.therapy
    @legal.therapy 2 года назад +1

    Koi youtuber zada samsung m series par baat kyu nhi kar rha hai
    Jabke apki koi bhi city ki mobile repairing market me jaakar puche wha m series ke kitne phone aarhe hai cpu problem wale.
    Maine m31s lia tha 14 month pahle jo logo par aakar hang ho gya phone on nhi ho rha hai bs Samsung likha aarha aur restart bhi ho rha hai bar bar par on nhi ho rha hai har 10 me se 8 banda jiske pass Samsung M series phone hai usme ye dikkat aarhi hai samsung service center wale 8000 ka motherboard changed krne ko bol rhe hai badi mushkil se pocket money bachakar ye phone lia tha taki Chinese boycottt ho sake isliye samsung ke sath gya tha ki durable hoga par ye ghatya quality nikli it's a requested ispr aap kch bole taki india ki bholi bhali janta samsung ke m series me na phase
    Aap khud research krle m series problem hang on logo and auto restart problem
    Thank you
    Your big fan

  • @edtech..279
    @edtech..279 3 года назад +4

    My A50s is going well🌝but thanks Rakesh Bhai for raising this concern openly🙂. Love from one of your old subscriber❤

    • @prabhavtiwari2952
      @prabhavtiwari2952 3 года назад

      Does your A50s have ever lagged or something?

    • @edtech..279
      @edtech..279 3 года назад

      @@prabhavtiwari2952 yes some time still but better then any other 2years old smartphone phones when its come to stability and upadate

  • @rakeshchaudhary5306
    @rakeshchaudhary5306 3 года назад +21

    I am using m30s from more than 1 and a half year (more than 18 months ) and i faced heating and battery drain issues but after one update issues were solved and it is running really smooth toh not only model to model but also individual unit se bhi change hojate hai experience

    • @Itz_jaiswal_05
      @Itz_jaiswal_05 Год назад +1

      Abhi kaisa chal rha hai ?
      Mera M21 ka maa bahan ek ho rakha hai bhai.. overheating, battery drain, restart aur kabhi kabhi hang on logo

  • @bulanthakur
    @bulanthakur 3 года назад +21

    I also had a Samsung phone ( just recently exchanged in BBD sale)
    It was F41..
    I faced the auto restarting issue and that was very bad experience..
    After every 2 minutes it got restarted and didn't turn on until that restarting thing drained the whole battery and then once I charged it atleast 2 - 5% it booted and again same repeated after using 10 minutes.
    Very bad experience with Samsung as it was my first phone of Samsung ..
    I exchanged that shit phone for realme narzo 30 4g.
    Thanks Samsung for this wonderful experience, will never buy any Samsung phone in future, better to go with realme or other brands .

    • @NitishYadav-uu3vf
      @NitishYadav-uu3vf Год назад

      Bhai mera bhi same phone hai same issue, kya karu?????

  • @jahidsarkar3768
    @jahidsarkar3768 3 года назад +3

    I have an M21 with Exynos 9611, so far it's going good. It's over warrenty now, bought it July 3rd, 2022
    Ever since I heard about the boot loop issue, I have turned off auto software update.
    Really really hope my phone don't get stuck on a bootloop
    That would be bad

    • @KrrishShukla
      @KrrishShukla 2 года назад

      is it m21 or m21 2021 edition?

  • @chinmayg5033
    @chinmayg5033 3 года назад +57

    No processor is legendary than 9611🔥🔥🔥🔥🔥🔥😂

  • @Rahul_ff072
    @Rahul_ff072 3 года назад +5

    I have M31 and running very good condition 👌 so I doesn't face any problems in day usage and during 1 hours gaming 😁 so I like samsung phones and I wish samsung will work on this.
    Jai Hind.

  • @pre_instar
    @pre_instar 3 года назад +23

    My mother's M31 is going fine- with the latest software update, and has always remained fine!

  • @Bhavesh_Joshi
    @Bhavesh_Joshi Год назад

    I have A50S. Since February 2020 to this day i faced not any issues in my mobile except hanging problem. I never visited any of the service center because it was never needed. There are some flaws but i can assure i can use this mobile more 1.5 years. Samsung provide one of best quality products.

  • @prajwal4251
    @prajwal4251 3 года назад +14

    Sir i am a student and I can relate to ur videos 🙂

  • @aditya_sharma.
    @aditya_sharma. 3 года назад +7

    My M21 is running perfectly smooth in all aspects.
    Ps:- I bought it in June 2020

    • @AtharvPhatak
      @AtharvPhatak 3 года назад +1

      Same

    • @150rupiyadega2
      @150rupiyadega2 2 года назад

      Still working great? I got update of oneui 4.1 after updating I am facing reboot issue. You facing same?

    • @aditya_sharma.
      @aditya_sharma. 2 года назад

      @@150rupiyadega2 nope, only battery life degraded

    • @aditya_sharma.
      @aditya_sharma. Год назад

      ​@@150rupiyadega2lol, now I'm also facing reboot issue after opening light apps also

  • @staarfinger7322
    @staarfinger7322 3 года назад +13

    This happened to me in may just after lockdown started. Luckily I got it fixed before warranty ran out.

    • @rawstick4307
      @rawstick4307 3 года назад +1

      Did they give you a new one
      Please explain the procedure

    • @staarfinger7322
      @staarfinger7322 3 года назад +1

      @@rawstick4307 see my phone got this issue. I called customer care who told that it might be motherboard problem. Then I went to service center and told them the same. In 3 days I got my old phone back in working condition

    • @Mekushal
      @Mekushal 3 года назад +1

      @@rawstick4307 same bhai M21 me

    • @housednb2212
      @housednb2212 3 года назад +2

      My mobile also had issues exactly at same time my warranty got expired so I had to sell off my mobile in cashify

    • @Mekushal
      @Mekushal 3 года назад

      @@housednb2212 bhai kitna mila

  • @abhaskumarpalo3165
    @abhaskumarpalo3165 3 года назад +1

    Brother love u u r the only one who addresses the original problems and grievances of customers. Really like u Brother and u r dedication. I have m21 and having the same issue

  • @kunalkumarsingh1589
    @kunalkumarsingh1589 3 года назад +8

    Rakesh sir always help the subscribers.
    Love from Bihar ❤

  • @aashaydixit6751
    @aashaydixit6751 3 года назад +5

    I purchased m31s after watched your review on this phone and i am completely satisfied with this phone super smooth and processor is also good for day to day life and normal gaming and battery is really moster .thanks for help me to choose a right phone for me

    • @archit188
      @archit188 3 года назад

      Do you think is it worth to buy now?
      Can I buy it for my dad?
      Shall I but this or put some money and buy a 5G phone of Samsung?

    • @WhoAlex
      @WhoAlex 3 года назад +1

      @@archit188 Don't go for M31s now, its old now and I'm also a owner. Bro you should take F62 for uncle😊

    • @archit188
      @archit188 3 года назад

      @@WhoAlex ok bro! If I buy now dad will use it for atleast 3years so I am planning for to increase the budget and get a 5G phone!! 😀

    • @WhoAlex
      @WhoAlex 3 года назад +1

      @@archit188 Okay thats a good decision tho😊

    • @archit188
      @archit188 3 года назад

      @@WhoAlex yess bro!
      I am planning to gift my dad Realme GT Neo 2!

  • @kishantushir2460
    @kishantushir2460 3 года назад +6

    Thanks Rakesh Bhai to put your views on this topic 😔😔😔

    • @Garvhai
      @Garvhai 3 года назад +1

      Kaash guruji,sanchit bhai,shlok bhai,Ranjit sir aur trakin tech bhi uspar apne views dete.baaki Ranjit sir shlok bhai ke alawa baaki teeno chamche hain samsung ke.ruhez bhai ne dil jeet liya🔥

  • @JS-nl4wq
    @JS-nl4wq 2 года назад

    This is a good effort .
    Nobody bring these types of issues and help common ppl

  • @The_entainer_way
    @The_entainer_way 3 года назад +4

    My brother has M21
    And his phone is perfectly fine
    With normal performance 🙌🙌🙌

  • @NeethnavK
    @NeethnavK 3 года назад +24

    Exynos 9611 - undisputed legend in the world of processors 😅😁

    • @sahildharwani3784
      @sahildharwani3784 3 года назад +2

      Undisputed disappointment* there I fixed it for you XD

    • @NeethnavK
      @NeethnavK 3 года назад

      @@sahildharwani3784 😅👍

    • @Garvhai
      @Garvhai 3 года назад +1

      Helio p22 yaad hai bhai😉

    • @debashis169
      @debashis169 3 года назад

      @@Garvhai
      Us mahan c ko me jhel raha hu😂😂😓🤦🏻‍♂️

    • @debashis169
      @debashis169 3 года назад

      @@sahildharwani3784 😂

  • @silenziobruno8590
    @silenziobruno8590 3 года назад +11

    I have F41 with exynos processor it is really working smooth and amazing even after heavy gaming(FF) on it

    • @meridianindustries3257
      @meridianindustries3257 3 года назад +1

      Kuch time ruko firr pata chlega🤣🤣

    • @Noobmaster._.69
      @Noobmaster._.69 3 года назад +1

      FF heavy game biggest joke of this year

    • @meridianindustries3257
      @meridianindustries3257 3 года назад

      @it's MaveRick TiME BC hai ye 9610 or 9611 mera a50 abb automatic switchoff hone laga
      Bina use kiye hii overheating dika k band ho jata hai 😡

    • @silenziobruno8590
      @silenziobruno8590 3 года назад

      Are bhai ff ka size 2.5 gb jo main khleta hun yahan ss to upload nahi kar sakta but yaar ab tum kahan samjhoge samajhne wale umar nahi hai tumhari abhi!

    • @Noobmaster._.69
      @Noobmaster._.69 3 года назад

      @@silenziobruno8590 ha kyunki tumhari umar 9 saal hai

  • @AaShah0704
    @AaShah0704 2 года назад +1

    Uvr absolutely ri8 sir .. I have experienced that heating issues also in this processor...

  • @priyojit_patra247
    @priyojit_patra247 3 года назад +8

    I have also a50s
    And it works well
    And camera just awesome
    Ar performance decent

    • @mayankdixit7041
      @mayankdixit7041 3 года назад

      Thodi dino m tere m bhi aa jayega..
      Mere pass bhi A50s h and me usme bass whatsapp chalata hu , Tab bhi problem aa rhi h

    • @priyojit_patra247
      @priyojit_patra247 3 года назад

      @@mayankdixit7041 still it works well
      I am using it from 2020 march

  • @abubakarbashir497
    @abubakarbashir497 3 года назад +20

    I'm loving it
    Love from Pakistan 🇵🇰 ♥
    Thank you for your loving gyaan...

  • @CarGames-HD
    @CarGames-HD 3 года назад +5

    ✌️ Rakesh Sir is awesome… We all Love you Sir for your caring nature 👍Best of Luck…

  • @aagam69
    @aagam69 3 года назад +1

    Yes i am facing the same problem and as i am from middle class family it is not possible to buy new phone every year..

  • @samarthgupta5981
    @samarthgupta5981 3 года назад +21

    Consistency level 9000+ 😄🔥🔥

  • @sakshambhadauria5709
    @sakshambhadauria5709 3 года назад +20

    Nice step Rakesh bhai, small advice that will be more convenient for you as well as viewers.
    Instead of email, you can create Google form.
    In this way you can specify what information is mandatory so that people won't spam and you can get the data in sorted way also, which is a huge plus point as you won't have to go through every mail one by one.

  • @souravdey9352
    @souravdey9352 3 года назад +11

    My M30s also had same problem , in service centre they said to change mother board and it will cost 7k. So seeing that huge amount I decided to exchange the phone and buying a new phone in that price. And my experience says that after downloading official android 11 update from samsung ,while restarting it stucked in samung logo and didn't switched on for 1 hour. I don't know if it is because of some major bug in update or some hardware issue but before that update phone was running good.

  • @shutterrstories
    @shutterrstories 3 года назад +4

    Thankyou sir for bringing this issue i took my mobile to service center and they asked to give 7k for the repair. So instead of that i gave this as an exchange and got 7k on Flipkart 😂🥺😞 but still 16k phone getting such trouble that too in one year shame on Samsung 😞😩

    • @prabhakaranvp7984
      @prabhakaranvp7984 2 года назад +2

      Bro plz tell me how to exchange it

    • @shutterrstories
      @shutterrstories 2 года назад +1

      @@prabhakaranvp7984 hey bro i exchanged it during sale, but it is really tough bro 😂 is your phone starting ? Mine was starting but it was always restarting after 5 minutes so what I did was i kept my phone fully charged and switched off till the time the delivery boy came i was Lucky that my delivery boy was good when he was checking my phone got restarted for 2-3 times he said we cannot take that I kept saying that i have not updated the mobile so this is happening and then we tried for one last time and my phone didn't restart so he accepted for exchange !

    • @prabhakaranvp7984
      @prabhakaranvp7984 2 года назад +1

      @@shutterrstories bro mine is not restarting.

    • @shutterrstories
      @shutterrstories 2 года назад

      @@prabhakaranvp7984 brroooo did you update your software ?

  • @rohanparija8242
    @rohanparija8242 3 года назад +6

    Sir really respect for you has gone to other level.
    I dont know what you were but I am sure that You will be one of the greatest tech influencer everrr . I just wish these from bottom of my heart ❤️.

  • @syedibrahim3310
    @syedibrahim3310 3 года назад +8

    Brother today at first 😍💯🔥

  • @subhrabhattacharyya
    @subhrabhattacharyya 3 года назад +4

    I have M30s. It was hanged during android 10 upgrade. I went to service centre. They installed new software. My all data was erased. Pls always keep backup🙂.
    I got recent security patch update in my phone. It is running smoothly till now.🙂

  • @darshan7806
    @darshan7806 Год назад +1

    Samsung M21 here... Same issue aa raha hai... Phone bar bar Restart ho raha tha... ab completely off hua hai... Out of warranty hai to Motherboard replacement ke liye 6500₹ charges bataye gaye hai Samsung Service Center pe

  • @kavish1518
    @kavish1518 3 года назад +6

    Rakesh sir always comes with honest review

  • @RahulBasu009
    @RahulBasu009 3 года назад +20

    Yes, I experienced the same issue after s/w upgrade (after 2-3 days), a particular area was getting heated and the device was auto restarting again and again, so I took the handset to the service center, they charged around 8.5K, and informed the motherboard needed to be changed. I suffered this issue.
    Device: Samsung A50s

    • @srajansrivastava1792
      @srajansrivastava1792 3 года назад +1

      Send email

    • @AnshuKumar-ej3yi
      @AnshuKumar-ej3yi 3 года назад +1

      @@srajansrivastava1792 Bhai mera me bhi software update aaya hai par Mai nhi karuga yeah agar hora hai Toh kyuki Mai nhi chatha ki mera me 8.5k lage device M30s😢

    • @srajansrivastava1792
      @srajansrivastava1792 3 года назад +1

      @@AnshuKumar-ej3yi ha, now no need to update as it will not get any major update now

    • @AnshuKumar-ej3yi
      @AnshuKumar-ej3yi 3 года назад +1

      @@srajansrivastava1792 yes bro you are and android 12 will also come next year in m30s

    • @Akshay-ru1ln
      @Akshay-ru1ln 3 года назад

      Use second hand flagship
      shops do sell it
      and it performs better in low price
      in budget smartphones xiaomi is much much better with custom roms

  • @notacat2201
    @notacat2201 3 года назад +5

    Mine is working fine since first day I even flashed a custom rom on it and got back on stock rom after some time still everything great no issue(m30s using since past 2 years)

    • @Zekejito
      @Zekejito 3 года назад

      Hey 🐱 Kitty 😹

    • @notacat2201
      @notacat2201 3 года назад

      @@Zekejito sup' bud

  • @VinodKumar-du1si
    @VinodKumar-du1si 3 года назад +1

    Bhai mere pas Samsung A51 hai isme Exynos 9611 ka prosesor hai
    Or bahut ache se chal raha hai 😘

  • @santanumondal1481
    @santanumondal1481 3 года назад +4

    Very good initiative taken by you sir, respect for that. Hope aap future mai bhi ayse serious issues pe aysehi aage ake bat karenge 🙏❤️

  • @kabiramalhar2189
    @kabiramalhar2189 3 года назад +26

    Rakesh sir, your editing has improved so much!

  • @astroguy8682
    @astroguy8682 3 года назад +4

    I am using m21 and my experience is best from starting . Yeah it gives me a bit problem as sometimes the app don't open , otherwise I am not having problem with it ❤❤

    • @astroguy8682
      @astroguy8682 3 года назад

      @Amrit Kumar Sahoo we can't call that hang I mean that the aap crashes sometimes

  • @RaviKumar-cj6qg
    @RaviKumar-cj6qg 3 года назад

    I hv nokia 5.1+ mobile phone and same problem esme bhi h jabki performance s related koi problem ni h esme....pahle to mujhe lga ki umar ho gyi h mere phone ki but es video k bad khusi mili ki mai akela ni hu es duniya m.. 😁😁
    Vaise mai janna chahunga ki phones m restart ki problem aati hi kyo h

  • @mohammadshahanshahakbar874
    @mohammadshahanshahakbar874 3 года назад +10

    Yes I have Exynos 9611 possessing phone which is Samsung M31s and it has been around 5 months since I bought this phone but after watching your video it has put me in doubt and fear of facing the same problem as stated by you and this concern is important for people like us who have purchased Samsung phone out of trust and brand value I hope Samsung will do something on software basis or any possible mean to avoid their customers from facing such problem.
    Brother, If you find this statement valid then please convey this in my behalf.
    I ❤️ your genuine review content of smartphones.

  • @shaharuzzamanratul6021
    @shaharuzzamanratul6021 3 года назад +11

    i am using my a51 almost 1.5 years........bt i have never faced such an issue ❤️

  • @RYvlogs
    @RYvlogs 3 года назад +13

    Well Exynos 9611 is a good processor it also provides some good features like 4k video in very low range phones......i have m21 and it is running fine.....love you sir

    • @ramaranjansamantaray1561
      @ramaranjansamantaray1561 3 года назад +2

      But be cautious, if you find any glitch within warranty period contact service centre immediately...

    • @IcyJay30
      @IcyJay30 3 года назад

      Lol even snapdragon 625 supports 4k

  • @dixitpanchal7930
    @dixitpanchal7930 3 года назад

    I also had this problem with my Samsung a50 model. Mail to hamne kar diya hai sir. aap Iska kuch solution nikale to acha hai.
    Thank you sir❤