Samsung Mobile - Exynos 9611 Problem !
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- Опубликовано: 24 окт 2021
- In this video i talked about some Samsung devices restart problem which comes with exynos 9611 processor like Galaxy A50s, Galaxy M30s, Galaxy M21 etc.
Send your details if you are facing same issue at - exynos9611gt@gmail.com
*Must attach your original smartphone bill with IMEI number
Thanks for watching
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Agar aapke kisi jaankaar ke phone ke sath aisa hai to unhe ye video share kariye aur nahi to comment karke bataiye 🙂
I have m21 and i am not facing any restart issue
Bro nord 2 ke front camera issue pe video nhi bni😒💔
I have also same problem !!!
My email dekhna m31s ma single take camera problem
@@omlahare8902 not good, why should we change our Mother board.
My samsung a50s working awesome 👍
Thanks you sir for your biggest step
You always help 🙏
Same my also
O
Me too
Slow h phone
No any problems on my a50s
Worst part is when this issue crops up just after the warranty expires. The service center tells you it's a mother board issue and then you are screwed.
Yes very true .।। I think this is fixed by samsung.।।
Nevee ever buy Samsung
Same problem. They're saying 8000₹😫😫
The problem starts after warranty expires is because of you keep your phone updating OS and through that they glitch the phone .
@@blackcommand5741 Mine Also Bro Note 20 Ultra Same Problem Constantly Restarting Went To Service Center They're saying Change motherboard ( Iam Out Of Warranty) The price ₹33,000
Watching this video on Exynos 9611 🤣😂
Bhot sahi Rakesh bhai we always expect these types of videos at this level only from you ❤️
Once again 😸
Bhai we need full battery drain test neo 2 and iqqo 7
Bhai tum bhi kuch kar lo...bus ruhez or gyan per he comments dete rahoge
Love you all bro
Tu bhi kr na fir
Samsung has promoted this chipset in so many of their models, it shud have been of the highest priority to Samsung as a brand to provide support for it for a long time.
yup
25k mobile and 11k mobile hav same processor 😂😂
Mere f41 mai bhi same processor hai
@@I_killed_that_beard_guy koi problem bhi ho raha h
@@ak-vx1wt nahi bhai
Brother love u u r the only one who addresses the original problems and grievances of customers. Really like u Brother and u r dedication. I have m21 and having the same issue
So many people with Samsung exynos 9611 facing the same issue. Any one interested to move legally against this
He is like the Bade Bhaiya in the Family, who knows everything.
Seriously he is doing great👌👌
This is one n only tech channel where I watch each n every video, even if I don't need any information from those videos. Rakesh sir OP 🔥
Same here
Fully agreed
Me too bro Rakesh bhai is a honest reviewer
200 % agreed big brother.
Same here
This is a good effort .
Nobody bring these types of issues and help common ppl
Have emailed you the details regarding this issue....and maine ek mahine phle aap hi k channel p is issue b bht bada comment b kia tha bhai ... I'm glad you raised your voice and bhai mjhe sai me aap se umeed thi....shuru se dek ra hu aapko ..bht bht dhanyawad
Yes samsung ko bheja gaya hai jab is video par 300k views ho gaye the tabhi
Kafi sare devices me ye issue mila aur kafi me nahi but email ke hisaab se yes problem hai 9611 me
But as i said step samsung lega internally aapas me baat karke jo bhi wo karna chahenge kuki meri brand reach ki ek limit hai aage ke decision brand par hai
@@GyanTherapy koi nai bhai dekte hai kya hota hai..par dil se khushi hui ki aapne step lia. Mjhe bht umeed thi aapse ..aise hi aap me apnapan nai lagta bhai shuru se ..agar Samsung ne fix nai kia to sadly mjhe mera phone bechna padega flipkart exchange me 4k to mil hi jaega....thanks bhai
@@GyanTherapy very much thank you sir
My father had the m30s and there was a problem of auto restarting so he contacted Samsung service centre and they told him the motherboard had burned and the only solution was to get it replaced the price was 6750 and after that it has been working fine and also the problem started after the warranty had ended. Thanks rakesh bhai for mentioning this issue 🙏🙏
I'm also using m30s but 1 have not updated for the last two software updates. So no problem!
Yes also motherboard replace at 6750 rupees my m30s has auto restarting
Aj mera 5 bar hogaya restart
Same happening with me 😔
Hey. Can you please go to software update, and tell me the version number? Is it before October 21? That would technically confirm that they have reverted the update version to an old one
Good job bro, coming out of the way and making time to help society is much needed. Appreciate it
Hats off to you sir after looking into this matter. That is why you are different from other RUclips s
There is same issue with galaxy M31s as well.. I have been facing this issue after a new update from Samsung. I tried to reach out to customer care and they said that mother board has to be changed and it would charge around Rs8500. Its sad to find that even Samsung is doing these kind of stunts with its brand.
If I buy any phone of Samsung which has exynos will it cause problem or the issues are coming in only this variant Exynos 9661
The respected youtuber who cares about thier subscribers
Love from kerala sir.... ❤️😘
I have not seen a single RUclipsr who has gone out of the way and helped his audience i am really glad that i am one of the oldest subscribe of gyan bhai ... With every passing day gyan bhai is becoming more Op 🔥🔥❤️❤️
Es techno has already done a lot in this issue
@@dharmendrasahu6676 i haven't seen his video's
Wow, such genuine content and effort. Kudos man
Great bhai.....only one who does all these for his viewers.
You have gone out of your own way to help so many other people....Hats off to you.🙋
Thanks rakesh bhai for supporting to us at next level .
Nobody really cares to this small things.
Love you
Keep it up
At home, we're using 3 Samsung phones running on Xynos 9611- M30s, F41, A50s. All of them are running smoothly. This processor is best suited for low to moderate usage. I am using A50s, with more than 100 apps, most of them required along with work profile enabled.
I'm also using a50s. never had any of these issues
Howzit now
I had exactly the same problem in my m30s, I went to the service centre; here in Pune. They replaced its Motherboard, Battery and screen assembly(as their technician broke it). It was in warranty and costed me only ₹300 (Admin charges)
Send mail to him with job sheet
Can you please go to software update and reply with the version number? I need to know if the october patch caused this
I have the October patch.... Facing the same issue.... It's frustrating though
@@priyanshjain970 Did any one get any solution of Samsung auto restart issue ???
Yaah bhai mere m30s mai bhi yahi dikkat thi
I had a similar issue in my M31s and the brand service centre told me that the motherboard was dead and asked me to pay approx INR 9000 for replacement of the same even when the same was under warranty. I got the same repaired for 2500 aftermarket and the phone works well. There was no need to change the motherboard. There is some serious running from responsibility going on Samsung's part.
Please send him mail with details
Bro email kardo jaldi esa chalta raha to bohoti bura hoga
vaise bhai issue kaha tha phone me?
I had also same issue in 2 m21, which i had bought for my relatives, one was completely dead... both of them were in the final leg of warranty... But samsung service centre replaced the motherboards freely...
My M21 is losing network sometimes
We have the Samsung M30s in our household... We haven't faced such restarting or heating issue yet...
But still, much thanks for awareness
same here
Same mera bhi m30s hai aur abhi to sahi hi chal raha hai
Bhai samsung m30s hai mere pass unme same problem h
Same for a50s
Rukja thode din tere ko bhi aaega
Uvr absolutely ri8 sir .. I have experienced that heating issues also in this processor...
Please provide the review of august security update in samsung galaxy a22. Is there any problem after the update? I had samsung A52. After updating there was a problem in motherboard and I had to replace the phone. So I am a bit skeptical about updating my A 22 4G.
You are among those RUclipsrs, that I consider to be a true YTer and that is why I am a big fan of yours.
Thank you for this video, I have experienced some random restarts in my A50s but I always considered it as the last step for my mobile against any app.
Very good initiative. Good job..
Keep growing Rakesh bhai ❤️
I've been facing the same problem for a few days now and just got this video. Thank you Bhai .. I'm sending the mail right away...
हेलो राकेश! आप बहुत अच्छा काम कर रहे हैं शुक्रिया!
मेरा सैमसंग m31s गूगल मैप एप स्टार्ट करने पर रीस्टार्ट होता था। जोकि सैमसंग के सॉफ्टवेयर अपडेट के साथ। सॉल्व हो गया है।
I am using my samsung galaxy M31 since 1 year and it is playing its role with out any problem. It just throttle some time while gaming or heavy work, otherwise this gives me best user experience.
Same for me
Doest make the problem go away
Same
The person who always care and stand for his YT family
I also had this problem with my Samsung a50 model. Mail to hamne kar diya hai sir. aap Iska kuch solution nikale to acha hai.
Thank you sir❤
I have an M21 with Exynos 9611, so far it's going good. It's over warrenty now, bought it July 3rd, 2022
Ever since I heard about the boot loop issue, I have turned off auto software update.
Really really hope my phone don't get stuck on a bootloop
That would be bad
is it m21 or m21 2021 edition?
Having SAMSUNG A51 with EXYNOS 9611 going smooth so far sooo goood ❤❤SAMSUNG❤❤
my mom's samsung m30s 2+ years ..
No issues whatsoever.
My brother's m31 no problem also..
Hardware problems can occur in any phone.. These 9611 phones were sold a lot and the processor is also old so no doubt some Hardware issues will occur..
You can say anything, but the reality is it's HangSung 🤣🤣🤣
Seriously, It is a great initiative, at least if I get some subsidy for replacing motherboard, then also I can be with Samsung. Cause Samsung know very well that they are responsible for this issues. I faced this issue just after using 1yr and 2 months.
I faced in 11 months
I was charged 4000 instead of 8700 for motherboard change but issue was only by samsung not me
@@Pakshal9114 So, are they charging in warranty period also ?? I thought my warranty period was over and that's why they are charging me. WOW
@@soumyahazra8941 yaa charging in warranty period too
But yaa 4k instead of 8.7k is great
Still i m sad that bcz of their motherboard issue i have to pay and suffer!!!
@@soumyahazra8941 i wanted to send proofs to gyan therapy mail but i forgot the receipt of the 4k payment somewhere in house as its 11months+ old
Otherwise i too need my 4k back
@@Pakshal9114 I mailed to Samsung care regarding this problem, Someone from the Samsung quality checking department, called me and told me to submit my mobile in my nearest service center without any cost. They will look into this problem, if it was due to their software update, they will do something or they will give a discount for motherboard replacing. I went to service center again and told them everything. But they refused to keep my mobile. Now I am trying to contact that Quality department person over mail, but he is not replying.
I m using m21 since jun 20 running great 👍 i play bgmi every day for 1 to 2 hours so far no problems
40 fps pe 😂
@@dunderdee acha hai baki phones itna heat hota hai dimak ka bhosda ho jata hai
@@dunderdee 60 fps chal jaata hai.!
@@aakashkrr FPS meter lagake dekh
Smooth extreme unlock hone ke bavjut 45 fps pe chalta hai
My friend's m21 just died randomly and stuck on boot logo no matter what we did..... It never started again
Thank you bhai 🙏 aapne ye issue highlight kiya 🥰
Best video bhai 👌👌👌
Waiting for 2M😍
Love from Odisha 🥰🥰♥️♥️
This is also happening in my phone ,galaxy f41. Thanks for this video sir🙌🙌
भाई जी, अतिसुन्दर जानकारी।
You're a TRUE tech-yter who understands the problems faced by daily users, and raises awareness. Not people who crack jokes on screen and make millions, nor people who take lakhs from OEMs to read out specifications. I'm a subscriber and regular viewer of GT, but after this video i've subscribed from all the gmail ids i have. I had the M30s before, and switched to Moto G60 after i faced the exynos motherboard problem. Thanks a lot Rakesh sir.
Tg AND tB
Thanks for such information and steps.. i am very glad being a regular viewer of your videos... keep it up.. 💯
Thank you for taking up this issue. Facing this issue with M31s and Samsung completely ignored it.
Terrible terrible after sales service.
Same prblm in my a50😔😔
same problem in my m31s
Same problem m31s .. service center people suggested for replacement of mother board
Did any one get any solution of Samsung auto restart issue ???
@@Gaurav.P0 i didnt get i have tired with it
I'm using samsung device with this chipset since May 2020, no issue still, working perfectly...
Very good initiative taken by you sir, respect for that. Hope aap future mai bhi ayse serious issues pe aysehi aage ake bat karenge 🙏❤️
The most used processor of 2020 by SamSung
Exynos 9611 😂😂
For 2 continuous years
SD625 ka judwa bhai.... Xiaomi ne khoob nichoda
SD is always better than exynos
I see there are many users of 9611....all rounder h ....
@RAMBHAU GAMING sd 625 was all rounder, Still has special respect in our Heart
Rakesh Bhai! It seems that you are a big Samsung lover🔥🔥
Some of A71 users were facing motherboard issue after Update. The users were facing automatic restarting issue and freezing issue. Snapdragon 730 problem.
That's why we love gyan therapy😊. Always put viewers problem first.
✌️ Rakesh Sir is awesome… We all Love you Sir for your caring nature 👍Best of Luck…
We have Samsung galaxy M33 in our household. We have not face such restarting issue yet, but still much thanks for awareness.
First of all thank you bhai for making the video
It was first 9th month ago (7/2/2021) when I face the problem my mobile was restart automatically but it was in boot mode it wasn't restart fully
Then I have visited to customer care service centre and they told me that motherboard has to be replace and it cost too much 11500 rupees so so I didn't replaced it I kept it like that only and I bought new mobile (7/11/2021) But after watching your videos and others I tried to charge it and it was started but again it again auto restart it and stuck in reboot mode
Send mail even if you bought
Nice step Rakesh bhai, small advice that will be more convenient for you as well as viewers.
Instead of email, you can create Google form.
In this way you can specify what information is mandatory so that people won't spam and you can get the data in sorted way also, which is a huge plus point as you won't have to go through every mail one by one.
I'm currently using M31S for almost 11months...that is a year till now I haven't faced any issue or any problem, only the phone gets throttled if it's get warm....but that's very rare....I as a samsung user loving this phone very much for my day to day use ❤️
@@madrexertheboredtm7728 yeah, maybe they face....it's an electronic device...anyone can face any problem....just shared my honest experience to all 😊
Thanks for sharing ur experience
@@GyanTherapy that's what we learnt from you Sir 😇 always be honest ❤️😌 I watch your every video Sir and I will be sharingy honest opinions in future 😊😇 so much love and best wishes Sir 😇❤️
I agree
Sir i using 9611 in m30s from 1year and 8 months but i doesn't found any glitch i found in my mobile❤my exprience is good
Bilkul sahi kaha aapne ...meri pas a51 hai isme bhi same problem hai service centre vale ne mother bord change karvane ka bola hai ...ab kya kare ?
Rakesh bhai mera M21 Ekdum sahi chal rha hai... maine pichle saal July mein kharida tha💯
Never seen techguy who is caring so much for his audience❤️☘️love from Darjeeling
Sir really respect for you has gone to other level.
I dont know what you were but I am sure that You will be one of the greatest tech influencer everrr . I just wish these from bottom of my heart ❤️.
Good job sir 💯
big thank you sir💐
Only Rakesh vai hamare liye sochte h ...
Is liye mujhe apko itna pasand h ❤
Rakesh sir always help the subscribers.
Love from Bihar ❤
Hello sir, I have samsung galaxy A51 with exynos 9611 processor. I am using since last 1 year and it's working fine, no issues except some minor lags.
And it's very nice to see that tech you tuber trying to solve people's issue. That's the thing which makes you different from other you tubers. Keep it up sir👏👏👍
Hello Rakesh da I have Samsung a51 with Exynos 9611 processor.i am using last 1 year and it's working fine .
Ha yar sahi bat he beta,me bhi 9611 pro hu❤😂
Jab Ye Video First Time dekhi thi Tab Mera Bhai Fire work Kar rha tha Ab Kharab Hogya.😂😂😂😂
S20 renewed fe on Amazon available at 31500. Is that better option to buy renewed or go for original?
I am using m30s from more than 1 and a half year (more than 18 months ) and i faced heating and battery drain issues but after one update issues were solved and it is running really smooth toh not only model to model but also individual unit se bhi change hojate hai experience
Abhi kaisa chal rha hai ?
Mera M21 ka maa bahan ek ho rakha hai bhai.. overheating, battery drain, restart aur kabhi kabhi hang on logo
I'm using Samsung galaxy m31s from one year, I've never seen any issues what so ever until now. I guess it's an issue for Exynos 9611 for old devices. But still it runs day to day tasks well.
Do you ever faced lagging issue when you are calling someone? For my M31s this has been the issue all time that on clicking the button to call ...it takes time to get to the calling screen.
@@KushKumar-ig9ub I think the same problem is with M31, Had to factory reset 2-3 times to fix this issue and bloatware problem, now I don't know if the problem is still there or i am used to it
It will happen, please extend warranty
Sir mai diehard fan hu Samsung ka........ bahut he accha exp hai mera....
Samsung A31 use kr rha exonys 9611 10 months se.....
Galaxy j7 next 3 years se
Wow really nice explanation knowledgeable video, kindly do Snapdragon chip set which is 👍💯
I was also getting that
Auto restart in Galaxy A21s
But within a month one
Update came and
Now its all fine
Its great
Brother today at first 😍💯🔥
Mera M21 hai aur hamesha lag hota rehta hai phone yeh kareeb 10 din se ho raha hai apne aap koi bhi app open ho jata hai aur khid hi kuch bhi hine lagta hai ... 3 din se main phone use nahi kar pa raha tha aaj open kiya toh aap ka video dekha maine .
Please make a follow up video for this issue. Rest so called 'Big Tech RUclipsrs' don't even have a spine to even ask questions to the company.
I have M21, M30s & M31 in my family. Currently all r working fine. No issues observed. Thanks for this awareness 👍
My m21 has ghost touch issue. 😭
It will get like this after 1 year
Oo common they all hang so much..m
is it m21 or m21 2021 edition?
I have m30 currently no problems
Sir mere M31 mai september ke update ke baad ye issue aaya tha but after 2-3 hours automatically sahi ho gaya tha
toh I think its a small software problem which should be fixed
by the way thank you for issuing our problem😊
Are sir ji update ka baad auto restart enable ho gaya tha you can simple fix it while going gon to automation option in battery and device care
@Gyan Therapy sir any updates from samsung about this exynos 9611 mobiles
Hi, I am facing the same issue from 25th April 2022 but the freezing and restarting happens continuously and sometimes it gets stuck on Samsung logo during booting until battery fully drains. and I have send you a email with the said information. Hope you will help me...
Is this happened after OTA update?
I just wishes samsung launces some compact budget friendly phones with snapdragon processor
Ye issue aap samsung tak pahuchaneki koshish karoge .Thank you Rakesh bhai .👍
Koi youtuber zada samsung m series par baat kyu nhi kar rha hai
Jabke apki koi bhi city ki mobile repairing market me jaakar puche wha m series ke kitne phone aarhe hai cpu problem wale.
Maine m31s lia tha 14 month pahle jo logo par aakar hang ho gya phone on nhi ho rha hai bs Samsung likha aarha aur restart bhi ho rha hai bar bar par on nhi ho rha hai har 10 me se 8 banda jiske pass Samsung M series phone hai usme ye dikkat aarhi hai samsung service center wale 8000 ka motherboard changed krne ko bol rhe hai badi mushkil se pocket money bachakar ye phone lia tha taki Chinese boycottt ho sake isliye samsung ke sath gya tha ki durable hoga par ye ghatya quality nikli it's a requested ispr aap kch bole taki india ki bholi bhali janta samsung ke m series me na phase
Aap khud research krle m series problem hang on logo and auto restart problem
Thank you
Your big fan
Good video 👍💙 my samsung galaxy a50s may problem ho ra hay
Thanks for making the video on this topic, Brother .... The Problem is genuine & lots of users are facing it !!
I also had a Samsung phone ( just recently exchanged in BBD sale)
It was F41..
I faced the auto restarting issue and that was very bad experience..
After every 2 minutes it got restarted and didn't turn on until that restarting thing drained the whole battery and then once I charged it atleast 2 - 5% it booted and again same repeated after using 10 minutes.
Very bad experience with Samsung as it was my first phone of Samsung ..
I exchanged that shit phone for realme narzo 30 4g.
Thanks Samsung for this wonderful experience, will never buy any Samsung phone in future, better to go with realme or other brands .
Bhai mera bhi same phone hai same issue, kya karu?????
I have Samsung Galaxy A51 with Exynos Processor 9611. I m using it past 1 Year. Its working well. Though i sometimes feel the battery draining a little fast after recent updates.
1 year before I sold out my samsung A50 (Exynos 9610) for very low price because of its auto restar issue. I got this problem to my mobile just after 1 year from buying it . We need you to do video like this bro..
Rakesh bhai, lots of thanks for your effort.
I have GALAXY M31 with EXYNOS 9611 and it is performing good till date. (1.5 yrs ). Hope this will continue.
THANK YOU 😊 🙏 RAKESH BHAI
Same here!
M31 ko 1.5yrs kaise ho gaye bhai 🤔
@@literallyeverything3162 kyun nhi hoo sakta bhai usko nikle kafi waqt hoo gaya hai
@@literallyeverything3162M31 February,2020 m hi launch hogya tha but... M31s July,2020 m launch hua...& he is talking about M31
Bc time itni jaldi beet gya pta he ni chlta 😃
In my home i have two m21 from 1 year and still not facing any problem till date thanks sirji for this video
Vai mea August 2020 seaa m31 use kar rahahu. Abi thak koi dikkhat nehi hua. Shab kuch acca chal raha hea. Thank you vai.
Screen Flickering is also a big issue these days which damage our eyes a lot.
Sir i am a student and I can relate to ur videos 🙂
I appreciate you for making this type of video at point to solve our problems. You are the only tech RUclipsrs who we can trust blindly.
Thanks baki blind trust kisi par nahi karna chaiye life me lakin jo achha kaam kare usoe zyada vishwaas zaroor🙂
@@GyanTherapy Sir even I'm facing the same problem in Samsung m21 auto restarting ...I have sent u the mail with full details from SAGAR pls take a look at the mail and please do the needful
@@sagars2209 Did any you get any solution of Samsung auto restart issue ???
@@Gaurav.P0 No solution yet.. only replacement of mother board is a solution itseems.. my phone still facing same issue
Yes sir my phone A50s Works properly and neat....Since from last 1 year...
Rakesh ji kya aap bata sakte ho samsung ne koi steps liya hai yeh issue solve karneke liye ? Kyuki update ke baadse phone slow bhi hua hai . Generally mei samsung ke mid range phones use nahi karta aur recommend bhi nahi karta yehi reasons ki wajah se par 1st time maine khareeda Samsung phones ka experience leneke liye aur abhi yeh issue hua hai.
Rakesh sir always comes with honest review
I am feeling lazy but as soon as rakesh sir says 'Jai Hind' my backbone becomes straight
Am I supposed to laugh 🙂
@@OP-fs5uq He didn't mention to laugh.
@@darklymax2147 but I was just asking
Muje bhi ye issue aye thi M20 mai pr wo apne ap he thek ho gya
@Gyan Therapy rakesh sir,i'm too facing the same problem in my 2 year old samsung m21 from last 1 month. Kya iska koi solution nikla tha
same here