Documentation and Managing Tickets - Learn Help Desk Series

In this video we talk about creating proper ticket documentation so that you can always refer back to that ticket for more information down the line and so your co-workers will fall in love iwth you.
This video we featured Solarwinds Service Desk. This video is not in ANY WAY sponsored by Solarwinds but if you would like more information on their product you can check out solarwinds.com
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