Huge Updates for Wyze Cam! Introducing Multi-Camera Timeline View and the New Cam Unlimited.
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- Опубликовано: 8 май 2024
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Congrats Wyze. I've stuck with you through some frustrating moments because I believe in your team. Keep up the tough fight.
Congratulations! Thank you for staying true to your mission and not selling out. Looking forward to the future with Wyze.
Multi-location is badly needed. We have a cabin with cameras. we have to mute notifications when we get to the cabin but that disables notification at our home. we'd also want to get professional monitoring on our cabin but we started our account at our home. we'd have to start over to move it.
Why don't you group your cameras into cabin cameras and home cameras, and then create a shortcut for each group, a shortcut called turn off notifications and of course turn on notifications.
I have cameras at my apartment and I have cameras at my mom's house 600 Mi away and that's what I do.
Congratulations to the Wyze team, I have been a user for 4 years and I have bought more than 300 cameras to bring to Venezuela and the success is total. I asked them a long time ago if they wanted me to distribute their brand here but they never answered me. From Caracas I will always be supporting Wyze products, and I hope the successes continue!..... Greetings from Caracas
Facilities manager at a hotel in Rochester, NY. I have been converting my property over to Wyze cams. Only problem is that some cams seem to loose connection from time to time. I did create a separate secure WiFi network that serves just the Wyze products.
Congrats! We were with you from the start and we continue to increase our small business security with your help. Thanks Wyze!
I've been with wyze for at least 4-5 years in a 4 camera plan.
I can't deny the price and quality of the cameras. I've told many people about these cameras right up until about 2024.
It's very disappointing that for the first model cameras you have cancel the playback ability that has been available for years, unless I have an SD card. It's worse that the three different times I tried to contact customer service to understand why this change happened(especially since I'm paying a 4 camera monthly premium that is still the same price despite the reduction in features). There was no response. And since no one ever responded I guess I'll leave my gripes here. Not a great way to treat your loyal customers. But congrats on being free
Hi husker, if you’re paying for any level of monthly subscription on a compatible camera, you should still be able to record videos without a microSD on it. RUclips doesn’t make it easy to check back on comments once you leave them, but I definitely would recommend getting back in touch with our support so we can help figure out what’s going on.
Didn't they stop supporting the original model cameras due to an unpatchable security flaw? While unfortunate, you'd probably be better served replacing them.
@@wyze it is definitely a compatible camera it's one of your first cameras I want to say it's a V1 or V2 but I will try again to contact the customer service regarding this issue. What I have found though, is that the camera still gives me alerts but I can't play back any camera footage unless it is through notification. I will contact them
This is so good! Ugh that's really nice not having to cycle through multiple cameras! And then finding the time the event happened on all nearby cameras
Congratulations! I have a lot of Wyze products and feel they have made my home truly a safe and smart!
Congratulations to the Wyze team!
I've been wanting the multiview for sooo long. THIS IS GREAT!
Congratulations for your next Step. Greetings from Panamá 🇵🇦 👏🏻 I am Reseller here around more 1000 wyze cameras.
Congratulations Wyze! I've been there since Day 1 and will continue to watch the progress of this company! Please focus on security and you will not loose Security conscious patrons like me. Thank you!
Congratulations Wyze 🎉 I've been with you since pre-ordering V1. What a ride its been. I'm very happy for your success.
Thanks, Wyze, and congrats on your Q1 report! I hope I had something to do with that -- just signed on to Wyze for my home security 3-4 months ago. Very pleased, and looking forward to using the new features, and more as Wyze continues to strive for perfection.
You sure did! Thank you for your support!!
Congratulations Wyze. I love your products and will continue to support Wyze. Your business model is strong. But please never forget how you started.
Congratulations, I remember buying one of the first cams before they even started shipping. spending 20 bucks on this camera that I had no idea if it would even work and you guys have been amazin, and I have about seven cameras now all through the house. Along with multiple other products
Congrats team! I've been an early user of Wyze products, and we've seen the great, the good, the bad, and the downright "WTF" products. Love the improvements over the years to the camera line; seems like they get better with every generation. Looking forward to the next seven years!
Congrats Wyze and the Team! Like many others customers, we have hung around taking in all the technological advancements and attempts to improve the business. I believe you are finally to that point of success, nicely done. Your video has given me total confidence to now move forward with taking the next step to invest in a total Wyze experience throughout my home and home business.
Congratulations! Good for you. Great products. Great service. You have a loyal customer right here. Wishing you all the success you deserve going forward!
Congratulations! Love your product line. May pan came and bold lock possibly saved my dog because I was at work and pulled up my feed. She got into a whole bag of calming chews and I couldn't leave so I set up a guest code and had a friend check on her. Everything was fine but the cam system is a life saver.
Adding new stuff is wonderful but you need to fix your customer service first. I tried to get help several times but I have never received help. I was on hold for over an hour “OVER AN HOUR” then I was HUNG UP ON. I tried to get help again but no one would respond. I should have received a call back from your company but I was told the company does not call customers. Well I am telling you that is wrong, especially after being on hold for over an hour and then your company hangs up on me. I have purchased your products over and over and I fell customers deserve some respect when customer service is needed.
Hello there. We're so sorry to hear this! We'd be happy to look into this further. Could you please send us the 7-digit support request ticket number you received when you reached out to us?
If your on hold is it possible to even get a ticket number?@@wyze
Hi there. A support request ticket number is created when you give our team your info over the phone. You can contact them through support.wyze.com.
I have posted two replies and both have been deleted so here is the third reply , my ticket number is 3637415, then number is 3637415. Please follow through and do not delete this reply.
I just added my third ride reply and keeps getting deleted. This is now my fourth reply, my ticket number is 3637415. I am taking a screenshot to prove I replied.
Amazing 🔥🔥 & Congrats Wyze Team 👏👏👏👏
It was wise for me to stick with Wyze since Day 1. Congratulations on posting your first profit and here's to many more!
Wyze is my favorite company and the only one I follow. Thanks for staying true
Congrats to you WYZE!! I continue to be very happy with all your services that we use. I love (most) the updates. I repeatedly recommend WYZE to friends, family, and businesses. I am thrilled you made it through the pandemic and you continue to fight selling. I am excited to see these new changes in action! I have been able to use the WYZE cameras and the recordings to report thefts and damage do to where I work. These changes will likely be very helpful in the future. THANK YOU for your continued work in trying to keep this affordable for families and non-profits!
Way to go! Proud to be a Wyze user!
This is all good for wyze, but all I want is full control over the hardware I buy. Give us RTSP streams already!
Yeah I want to run this through home assistant via RTSP and I still can't
I'm not sure what rtsp is so bare with me. But my cameras stream through my Echo Show 15
@@codykline5879 Real-Time Streaming Protocol, It means I can use these feeds in other programs besides the Wyze app
same, but i dont see it happening. They want to push us to use their cloud service. I ran a docker station for RTSP to synology but it was flaky
@@BretEsque they should make the RTSP available to people paying to use their cloud services
CONGRATS!!! I love your products and want to say you definitely deserve recognition on your achievements!! Keep up the great innovations and products!! What an awesome company you’ve become in 7 short years!! CONGRATS!!!
as a Physical Security Professional who purchases hundreds of thousands of dollars worth of CCTV equipment every year (and no im not an integrator, I work directly for businesses), i just could not recommend Wyze in the business environment without several changes made. Please dont get me wrong, even considering the field i work in and the high end equipment i use at work, I do love Wyze! I have several for my home, where i'm unable to add ethernet cables through my home and needed a wifi solution. Wyze are priced great, good quality and their analytics are actually decent for the price. But unfortunately for a business, that's where the pros stop and cons start. Wyze could get there someday, but not there yet.
i'm always happy to consult or provide feedback if you want it wyze and want to get into the larger business space though :)
Congrats on your Q1 cash flow positive month though!
Wrong on so many levels. Wrong to make such a post without defining your concerns, and wrong to send out bad vibes without any reasoning. You're just worried about not being able to do business, not that a competitor is eating away at your possible overcharging people. So sad you have to take that route.
@@scottwilkins thank you for your feedback but a couple of responses here for you my friend.
Respectfully, it seems you don’t have an understanding on what an integrator does and what a physical security specialists role is. I am NOT an integrator and thus Wyze is not competition. I don’t sell products to companies. I work directly for companies and serve as their CCTV subject expert. I decide for a company what products they will use and manage their installation and maintenance. With this in mind, Wyze would be trying to appeal to me to purchase their equipment for the company I work for. Just want to clear that up as you made some unfair statements to me.
#2: I did not spell out my concerns here because my comment is not intended to bash on Wyze. Again if you had read the full context of my post, I very much like Wyze products and USE Wyze products. But in my professional opinion, i just don’t believe they are ready to be a business CCTV product yet.
I do intend on making my own video on those reasons. But I’m respectful enough to not bash them with those on their own video comments. Because my intent is not to dissuade people from using Wyze products in general. I love mine for their intended purpose.
We’re on the same team here. Team Wyze. Just Wyze isn’t ready for commercial security products. YET. But I look forward to when they are.
@@scottwilkins sr you are the one wrong. I love wyze and i have them, but ended up getting some selfhosted setup because i needed wired cameras that don't depend on internet to record all the time. Also POE versatily is unmatched, how the heck am i going to run a power cable line for a camera to then also connect via wifi were it doesn't reach :s
@@scottwilkins No need to be an apologist for Wyze + you’ve made a number of unsubstantiated and gratuitous assumptions regarding his comment. I’ve used Wyze products since the original camera, but there’s no reason to insist that they haven’t had some well documented growing pains. They’ve certainly come a long way and should be recognized for that. I’m definitely not a security specialist, but I’m pretty sure they, too, understand that it’s a competitive market with some big players, and they need to keep pushing if they’re to have long term success.
hey wyze! does this also work with the security system? or just the cams
🎉🎉congratulations Wyze team
Congrats Wyze Team, I've been a huge fan of your products since the V3 came out a few years ago and I've put many family and friends on to your products. I wish your company the most success in the future because you guys really are very innovative and put out easy-to use cost-effective great products! Your cameras are great and I really think that Wyze should think about coming up with products marketed specifically for the commercial market i.e. corporate offices and areas. Kudos and I wish you guys continued financial success so you guys can keep innovating in R & D!
Congratulations on achieving cash-flow positive! That's a huge milestone for such a great company! I'm sure a lot of sacrifices and tough work are a part of your story. I only became a customer this last December (2023) after a lot of research, and became instantly delighted with your product and services (including customer support!).
Keep up the great work, I wish the entire Wyze team all the best and success!
Congrats! Any chance of us getting RTSP back so we can use these natively in Home Assistant? Thanks
Congrats 🎉
Great updates. Congrats on being cash positive. Lofty goal and you did it! FYI, Love all my cameras.
I have been with you guys from the beginning. I still use some of my version one cameras. I am proud to say I enjoy buying and using your products. If you go public and offer shares, make sure those of us that stuck with you in your pioneer dats get first offers to invest. Although I am an Apple head, I chose not to switch to Home Kit compatible security gear. I am a loyal WYZE customer and plan to stay until the end. Keep up the good work. If you offer tours of the company I would definitely visit. Let’s spread the word all over the world to “WYZE” UP.
Congratulations Wyze. I have a few suggestions that might be possible with a few software upgrades/modifications. Have a camera became the focus of attention when a subject enters its detection zone for instance, on your multi-view (4 cameras simultaneous view) have that view takes center stage zooming the camera view so instead of showing 4 camera views the image becomes just one camera and that is the camera with the subject detected; when the person moves out of that camera view zone and enters another camera detection zone, have that camera becomes the center view instead. I understand that this can be an option only for home security as there is no need to keep different subjects in different cameras and can be use only for home security purposes.
My second suggestion is since you incorporating facial recognition, have the camera trigger some automation for instance, If you are approaching your house, have the camera recognize you and automatically unlock your door, etc. I know you can already do that with your phone but it can work for the times you forgot your phone or when you want this feature for say a friend that is coming to your house and you want him/her to be able to enter the house even when the house is locked.
Thanks so much for your suggestions! We'll make sure to pass this feedback along to our team. Our product team is always looking for ways to improve our current products and to know what our fans would like to see next.
Please feel free to add your voice to the conversation here: forums.wyze.com/c/wishlist/12. 🙂
Wyze saved my life!!
I can't wait for thw WebPage view!!
We are early adopters; have two homes 12 cameras many of the other wyze products including two of the little cars. You have delivered with quality products at an incredible value. Well done.
congratulations
Weakest link in any security system is the human element. Front desk lady gave out information that could assist a potential hacker.
I’ve used Wyze cams for years, and recently bought a V3. Now, since installing it, I can’t stream ANY of my cameras outside the home. Can’t find a fix anywhere.
Loved Wyze from day 1
Glad to see this but isn't working very well for me.. I can see 4 cameras when I open the monitoring tab but I can't chose one to focus on for a moment then go back to all 4.. they fail to connect and all I get is a white screen for each or it will be black and give an error code {-5} and have to close the app entirely and reopen to get it to work again. Going home I can still chose them individually but I cant get it to work when I return to monitoring.
Thanks for the feedback. Could you submit a log and share the log ID with me?
So can we replace the NVR that has Multi-Camera Live View, does not require internet and a has few weeks of storage?
Well my app hasn't changed and no update available....
Please make sure to update your App to the latest version to enjoy the new service and features. iOS: 2.50.6 Android: 2.50.5
"This industry is sooo ready for change" that is why we are introducing more subscription models to lock features behind. Long gone is the day of selling products as products, now we force you to pay to play, just like everyone else. Have fun! - Wyze
That new update doesn't let me access my Wyze alarm. Can anyone tell me where I can access the settings of my security system?
Great addition, but only if I stop getting "video fail to upload" when trying to see motion notification
Wyze congrats 👏🏻🎉 is there a possibility of adding bluetooth pairing instead of wifi? I have an OG and would love to bring this to the sk8park but from what i understand it needs to be on wifi. My phone's hotspot isn't detected. Any suggestions?
Hi there! When you use your phone's hotspot, you'll have to have another (separate) device to connect your Wyze camera to your phone's hotspot.
Nice!
Is there a way to increase the number of cameras on the multiview? Limit of 4 camera is not enough to monitor.
Noted. Thanks for the suggestion!
Right now you can only see 4 cameras at once, but you can swap them out to different cameras easily. We can make it possible to view more cameras in the future, we will wait to gather more feedback like this. The tradeoff is real estate of your screen, especially because most people use a small phone screen. So we need to balance small space and cameras big enough to be viewed.
@@wyze Would it make sense to have saved workspaces? Say in a situation I've got multiple cameras watching out front, and then multiple cameras out back, I can swipe from the front yard workspace to the backyard workspace. It would be an easier transition than having to edit my view, de-select cameras, select new cameras, and save.
Can i use wyze Multi-Camera
Timeline View my Google nest hub/max? 🤔
Can I set up a Cam V4 at my home while I'm away in another country
I have the latest app for ios (2.50.6 (1), I am subscribed to Cam Plus Unlimited, but I do not see this new multi-cam timeline view. He says "tap register..." I don't see that either. I wish they'd show more in the video about HOW to get to this setting, as I'm just not seeing how to get into this new multi-cam view. I am using a large screen ipad. Can someone plez let me know what I'm doing wrong.
I look forward to using these new features & have a use for this ability today, but will have to pull out several ipad, as I usually do, to follow the person around the yard.
Hi jewlen927! Could you try logging out of your Wyze app account and log back into it? Once you do, tap the Monitoring tap at the bottom of your home page.
@@wyze Thanks. I had to update the software. Now have it working & I think it's an awesome very useful feature which I actually enjoy using :)
Can we get more camera option for business like eight cameras
Would you please fix the bug where outdoor cams always revert to 1 min cooldown. If I am paying for Cam Unlimited, have the ability to set different cooldown periods, and then the cams always revert to 1 min, this is a problem. Also the bug where you are unable to view outdoor cameras live from a remote network until you power cycle the hub (oh, but I am remote and unable to power cycle the hardware, hmmm). Oh, and also the "failed to download" error after being notified of an event. Also, the bug where ... Yeah, you get the idea.
So stoked for this!
Thank you, now at least i don't have to flip back and fort between cameras.
As an early adopter and advocate, I'm really happy for the Wyze team! Well deserved!
I love my wyze cameras, I would like to be able o zoom in on a video and actually see their faces tho. Please do this for everyone.
what does it mean to the three subscription I have for my three cameras does it go down the drain or is it get I pay the difference from 70. of the 99 dollars
Cam Plus is sticking around for users with 1-3 cameras. If you’d like to upgrade to the new Cam Unlimited plan, we’ll help you upgrade at my.wyze.com.
Impressive.
Nice job!
Next, can we please add more features/functionality to shared cams? I've convinced so many family members to get cameras as well as the unlimited plans, but they are also all shared with me, leading to me getting hundreds of notifications for their events (when I just want to be notified of my personal camera events). I know this is highly requested, please bump it up the queue.
Thanks so much for your suggestion! We'll make sure to pass this feedback along to our team. Our product team is always looking for ways to improve our current products and to know what our fans would like to see next.
Please feel free to add your voice to the conversation here: forums.wyze.com/c/wishlist/12. 🙂
Does this work for all cameras, or only newer models?
All cameras.
Great update and congrats on being free :)
congrats on the becoming cashflow positive...keep doing it
why doesnt there app lag and freeze like mine
I am confused do we get the timeline view or multi camera view on cam plus?
What about web view?
Do we need to be on the latest FW on all cams or just update to the latest app version?
People were reporting problems with the last v2 update so I have been holding off on updating my V2's
When will I get multi view or timeline multi view or WebView?
Hi there. Cam Plus and non-Cam Plus users can get the multi-camera view by tapping the Monitoring tap. You'll have to make sure your Wyze app is up-to-date.
Thanks I already figured it out but is there a way to get it to work in landscape?
It is pretty much useless in portrait because the screens are so small
I mean is there a way to get the multi view to full screen?
Or is there a voice command to get full screen multi view on Alexa enabled devices like fire TV L's and echo show?
Hi there! While we don’t offer that feature at this time for our Multi-Camera Timeline View, it’s been a popular request! Our product team is always looking for ways to improve our current products and to know what our fans would like to see next.
Please feel free to add your voice to the conversation here: forums.wyze.com/c/wishlist/12. 🙂
Question: I have the cam unlimited plan which is suppose to be $7.99 per month. However, after placing a new credit card onto my subscription plan, due to my card getting stolen, I am now getting charged $10.99 per month. How can I get this corrected?
Hello there. Our support team would gladly look into this further! You can contact them through support.wyze.com.
You need a camera that is great in low light but really close focus like that used to aim at a 3D Printer. Then train it to detect print failures. V2 had better close focus than V3 but not great at low light. V3 has better low light. V4 might be better close focus still testing. But a version that can clearly focus as close as 6" to 24 or 36" can handle high-speed motion, and high quality could have lots of benefits from 3d printer monitoring to laser engravers to monitoring inside a pet crate / inside a chicken coop. That range would be great for baby monitoring. And now you have me really curious about what the unlimited Pro will be.
Now if I can only get my cameras to work when I'm NOT on the same wifi network! I.e. not at home!
Still here trying to get my v1 camera to connect 😢😭
Congratulations!!!
I love the new features. It will definitely help keep an eye on the business when away!! And yes it’s way affordable ❤🎉 so thank you WYZE TEAM!!! And congratulations again! ❤
I love these products. The best camera monitoring system around. Great job and amazing stuff for the past 5 years I’ve had this system. Congrats to you guys on the milestone achievement of being cash flow positive!! Rooting for you guys to continue succeeding and beating out the best camera and home monitor systems in the industry.
Great update and congratulations 👏🎉
Congrats, WYZE team!
Are they WiFi jammer proof?
How about an Apple TV app ?
Thanks so much for your suggestion! We'll make sure to pass this feedback along to our team. Our product team is always looking for ways to improve our current products and to know what our fans would like to see next.
Please feel free to add your voice to the conversation here: forums.wyze.com/c/wishlist/12. 🙂
we love WYZE cameras, upgraded to cam unlimited last year and love it as well. I have a large property with 12 cameras, and feel much safer with them. Thanks WYZE for making an affordable product! Cheers, Orlando
So excited for all these new features!
Congrats!!!
All your cameras’ pictures are good. But the audio IS VERY BAD
The v4 camera has great audio highly recommend
We have heard feedback on this and made it a priority to improve in our most recent cameras! Please check out Wyze Cam v4, Wyze Cam Floodlight v2, and others for improved microphones and speakers. :)
Wow… this is a great update !!!
But u still have to run cables to an outlet to power the camera and now u have to pay for video recording in the cloud and this multivitamin will be addition to that cost now!
One cable is better than two.
Wyze Battery Cam Pro is available without a wire! Also, many of our cams support continuous recording with a microSD card inserted to save the video on. Multi-cam timeline is available with and without a subscription, but note that if your plan (or lack thereof) doesn’t include video, you’ll see thumbnails. Hope this helps!
@@scottwilkins What modern camera requires two cables? PoE is the standard in security cameras these days. Though I'm an odd duck and have run ethernet to PoE-to-USB adapters so I can power my Wyze cameras from a central location with battery backup.
Congratulations, WYZE team! I have been using WYZE cameras since the beginning. The products have been reliable, and the service kept improving. Keep up the fantastic work, keep innovating❤
We appreciate you Ray! We will keep at it! ❤
Wyze cams are stoning, the entire wyze systems are affordable, smart, and manageable simply by any inexperience person any where you have your phone available to monitor and control your systems, I and my friends and family love it 🥰👍👍👍👍👍👍👍👍
I would REALLY LOVE it if the cameras didn't record each change of light from dim to brighter or off/on. It's NOT a motion event, nothing moved. I thought with AI it would be a much better experience I've also used blackout places on my cameras and still get alerts in those blackout areas. Why? Mostly street traffic and trees waving. I LOVE my WYZE cameras I have 12 and I also have WYZE security alarm. It's been so dependable. My only complaint is the motion notifications for light.
congrats on everything you folks have managed to pull off! one thing i would love to see in the unlimited package is 30+ days of cloud storage. 14 days is quite limiting
Noted. Thank you for your support!
Nice going Wyze on the Multi-camera timeline view! And a Big Congrats on the 1st quarter results!
Still seeing vehicles triggering as "person" detection (mostly at night though).
I appreciate the IFTTT integrations!
I bought the camera that was $20 to be honest and worked okay for some time I try to use an SD card that was for that camera it didn't fit so it just stays on the shelf to where I last used it. I did have a lot of good options especially for the price point of $20
Hi Pagantrail. Please feel free to reach out to our support team so that they can look into your microSD card issue further. You can contact them through support.wyze.com.
@@wyze I appreciate your reply I try to go to the link you left me then they want me to send them an email describing that the camera just died and the SD card never fit in the back of the camera. I bought it when they first came out with that deal I must have gotten a handful of notices in a matter of fact no lie somebody broke into my apartment and I didn't get no sensor the reason why I know is because they moved an object in my living room so I didn't think much it being a $20 camera
Hello there. We're so sorry to hear this! Please feel free to give us a call at (206) 339-9646 (US) or 1 (581) 500-1166 (Canada) so that we may better assist you.
I have a lot of Wyze products. Am I ignorant or is there a way to re-order the devices I want to prioritize in my list?
Every time I add a new device, it's at the top of my list - I want to arrange my devices in my preference, but can't, unless I uninstall and reinstall them.
Please add a "long press" and "move" device priority feature - or something like that. PLEASE ! ! !
Hi there! You can do this by tapping the pencil icon in the top-right corner of the app and choosing Edit Devices. You should be able to edit the line-up of your devices here.
Please come out with a wired PoE camera!!
There should be a multi cam view as default.
Only works in portrait mode
Yes for now.
I must have it working in landscape mode
@@larryschultz7708 Noted. We will continue to enhance features. Please stay tuned.
Needs one major change. Allowing for the app to go into landscape mode while being able to view multiple cameras.
Awesome!