I really like and appreciate your content and the way you go about doing your business. Thoughts on low ballers: don't take it personally. Some people just want to negotiate. Have a simple, respectful reply for them that explains why your prices can't be lower. Period. Some will get it and pay your price. If your response is defensive, you'll convert none of them. Really big agree with you about the really cheap ones. Just take a respectful pass. Also love your point about driving them to the site first. All my ads drive folks to my site where they can see prices and pictures, then the phone/text and email is on every page right at the top. I literally get no push back on price at all. Most of the calls I get are just calling to schedule and don't even ask about the price. This is a huge time saver for me as I never spend time on the phone with people who expect a low price. Keep sharing great stuff. Greatly appreciated.
Great video mate! Very informative. I find the Best way to improve productivity is to record yourself and you'll see a lot of bad time habits you have and from there you can improve. Ohh I took a lowball customer one time and it was an absolute nightmare. Car was a bigger job than first described and the customer literally stood over me the whole time even though I completely over delivered on the service. Never again! Haha
Started 3 weeks ago , and I’ve done 6 cars so far , my last two cars we’re each for 100$ , it felt really good 😂, power drill and hand pump increased my speed by a long shot 🙏
Yesterday I told my friend that my problem has been how much to charge my friends. He said, if you don't sleep with them you should not give a discount. Boom! I use the Sandia 3 gallon extractors and they work great. Cheap Harbor frieght steamer will get the job done. Cheap Harbor frieght drill with a drill brush will get the job done. Make sure to have plenty of Super Clean and I like using Mr. pink car wash soap.
I’ve been detailing for 20 years and I would say even to someone starting any business to never deal with low ballers. Even my direct family will pay for my service in full with no discount because it is “business”.
You all probably dont care at all but does anyone know a way to log back into an Instagram account?? I was dumb lost the account password. I appreciate any tips you can give me!
I was in the biz 35 year ago and my biggest mistake was accepting cars that were in terrible shape. Just not worth it and nobody wants to pay a lot for a beat up car.
@@silvinodino Now that I'm older and wiser I have learned that the business/marketing side of your company should never be neglected. You've got to be putting as much into that as much as the physical part. I undercharged a lot of people and my clients were wealthy ( most in show business) and they would have been happy to pay double what I charged.
@@silvinodino Sheesh that is crazy man. I wouldn't wash ANY car for $45 unless we're talking a simple rinsh and wash and thats it! The only person who knows the true value of your work is yourself!
Amazing video once again. I wanted your opinion on weather there is a difference between a normal led flash light and a paint correction light to find paint defects. Thank you
I have 2 detailers in my area. One stationary/mobile and one stationary. Both have signs on their buildings and on their Vans. Both detailers signs, due to the font, are so difficult to read that one would never know what their business is. I suggest NEVER use cursive or handwritten fonts to advertise your business that look like they came off a Grateful Dead album. Not that I dont like the Dead, I love their music
Time yourself at each step too. By doing this, I found I was taking way too long setting up for each "phase". So im setting up more outlets and getting longer hoses so i dont have to move the vac or washer etc. Also you can use a wash mitt and clay mitt at the same time after snow foam cause its plenty of lubrication, that can save you 2 phases.
Oscar thank you! You clarified how to handle a low baller, funny thing yesterday when I was detailing my last car I had a guy that wanted to low ball me and I let him walk because I felt like he was disrespecting my work and my quality in service so I just told him I can’t . With that being said thanks Oscar now I know I did the right thing! He’s a hotdog buyer not a steak buyer!
I’m a computer guy by trade so I LOVE crunching the numbers. When I did my first detail I timed EVERYTHING. Measured all of the chemicals I used. Seriously, I took a spray bottle and put it on a food scale, 628g. Then at the end I weighed it again, 412g. So I used X grams and it took Y minutes and they paid me Z dollars. 🤷🏻♂️
Exactly champagne, dreams and beer, dreams are two different things. That's why I stick to my pricing the minute someone tells you wat they want to pay, your already getting red flag
To the new detailers, set your prices so you may have wiggle room. Once you get to that point where your steadily working, stop that stuff. Or at very least offer small discounts based on multiple services needed for that client. I for one did not bend on price, even when I started on Craigslist. I would just reaffirm my work will reflect that price. Usually book with confidence alone and help them understand what they’re getting
Any legal business should! Always best to keep you 100% safe! Especially if you’re doing paint corrections or engine bath detailings and something goes wrong- that’s a hefty bill that your business insurance will cover
Lol my way on to talking to low ballers is ( sorry I wasn’t able to meet your budget but here is this guys number I don’t know his work but his pictures look like they do a decent job.)
so what do you do with People who low ball after the work is complete?? you agree on $200 and the on delivery they say I'll only do $150 what do you do? Maybe a simple contract before start,,,, any advice ?
your other video said that you had incorrect pricing on website lol and now u say they need to refer to the site. you go back and forth. keep it consistent
Never accept less then you quote. I guarantee you that customer will NEVER be happy no matter what you do. Its a customer personality trait that you must run from immediately as they do not value your services before even starting the job. I guarantee you'll be much happier in the long run. If you do accept less, you just told that customer you don't even value what you do, so why should they?
Hey Oscar I would love to have a conversation with you would like to invest into your business and become a partner silent partner at that perhaps with much encouragement God bless
Take Notes. I do this for a living hes always on point.
I really like and appreciate your content and the way you go about doing your business. Thoughts on low ballers: don't take it personally. Some people just want to negotiate. Have a simple, respectful reply for them that explains why your prices can't be lower. Period. Some will get it and pay your price. If your response is defensive, you'll convert none of them. Really big agree with you about the really cheap ones. Just take a respectful pass.
Also love your point about driving them to the site first. All my ads drive folks to my site where they can see prices and pictures, then the phone/text and email is on every page right at the top.
I literally get no push back on price at all. Most of the calls I get are just calling to schedule and don't even ask about the price. This is a huge time saver for me as I never spend time on the phone with people who expect a low price.
Keep sharing great stuff. Greatly appreciated.
Great video mate! Very informative. I find the Best way to improve productivity is to record yourself and you'll see a lot of bad time habits you have and from there you can improve.
Ohh I took a lowball customer one time and it was an absolute nightmare. Car was a bigger job than first described and the customer literally stood over me the whole time even though I completely over delivered on the service. Never again! Haha
This is the most valuable video ive gotten from you tbh
Great video. Thank you Oscar! Totally agree about the low ballers. 👌
Best best best video with an honest everything …. Omg this is the best video ,. Good job I’m impressed
Started 3 weeks ago , and I’ve done 6 cars so far , my last two cars we’re each for 100$ , it felt really good 😂, power drill and hand pump increased my speed by a long shot 🙏
Cool bro.. I'm at starting this as a side hustle... I'm looking forward to it. 📌
The examples you gave of increasing productivity is amazing thank you for that gem
Glad to help Kenneth
u the man !
Yesterday I told my friend that my problem has been how much to charge my friends. He said, if you don't sleep with them you should not give a discount. Boom!
I use the Sandia 3 gallon extractors and they work great. Cheap Harbor frieght steamer will get the job done. Cheap Harbor frieght drill with a drill brush will get the job done. Make sure to have plenty of Super Clean and I like using Mr. pink car wash soap.
I’m loving all your newer informational videos man. God bless you!
I’ve been detailing for 20 years and I would say even to someone starting any business to never deal with low ballers. Even my direct family will pay for my service in full with no discount because it is “business”.
You all probably dont care at all but does anyone know a way to log back into an Instagram account??
I was dumb lost the account password. I appreciate any tips you can give me!
Great Q & A Oscar!!!! Need to do this once every 3 months. Keep up the good work!!!
I was in the biz 35 year ago and my biggest mistake was accepting cars that were in terrible shape. Just not worth it and nobody wants to pay a lot for a beat up car.
Just started my business. Made the mistake of cleaning a Jeep that went off roading in Utah with the top off. 4 hour detail for $45🙃
@@silvinodino Now that I'm older and wiser I have learned that the business/marketing side of your company should never be neglected. You've got to be putting as much into that as much as the physical part. I undercharged a lot of people and my clients were wealthy ( most in show business) and they would have been happy to pay double what I charged.
@@silvinodino Sheesh that is crazy man. I wouldn't wash ANY car for $45 unless we're talking a simple rinsh and wash and thats it! The only person who knows the true value of your work is yourself!
Amazing video once again. I wanted your opinion on weather there is a difference between a normal led flash light and a paint correction light to find paint defects. Thank you
Killing it! Lot of useful information in these business videos. Shout out from Luxe Auto Detailing (Mobile) in San Antonio, TX 🤘🏼
Can we see another a day on site video?
I'll try to get those out soon
I have 2 detailers in my area. One stationary/mobile and one stationary. Both have signs on their buildings and on their Vans. Both detailers signs, due to the font, are so difficult to read that one would never know what their business is. I suggest NEVER use cursive or handwritten fonts to advertise your business that look like they came off a Grateful Dead album. Not that I dont like the Dead, I love their music
Time yourself at each step too. By doing this, I found I was taking way too long setting up for each "phase". So im setting up more outlets and getting longer hoses so i dont have to move the vac or washer etc. Also you can use a wash mitt and clay mitt at the same time after snow foam cause its plenty of lubrication, that can save you 2 phases.
One of your best videos 👌
Great content Oscar, thank you so much!
Also for floor mats don’t waste time extracting just pressure wash it off and if you can take the carpet out same thing otherwise extract the carpet
what is the steamer ?
Oscar thank you! You clarified how to handle a low baller, funny thing yesterday when I was detailing my last car I had a guy that wanted to low ball me and I let him walk because I felt like he was disrespecting my work and my quality in service so I just told him I can’t . With that being said thanks Oscar now I know I did the right thing! He’s a hotdog buyer not a steak buyer!
Nice analogy!!
Thanks for everything
I’m a computer guy by trade so I LOVE crunching the numbers. When I did my first detail I timed EVERYTHING. Measured all of the chemicals I used. Seriously, I took a spray bottle and put it on a food scale, 628g. Then at the end I weighed it again, 412g. So I used X grams and it took Y minutes and they paid me Z dollars. 🤷🏻♂️
Exactly champagne, dreams and beer, dreams are two different things. That's why I stick to my pricing the minute someone tells you wat they want to pay, your already getting red flag
And always be sure to practice on your own vehicle!
To the new detailers, set your prices so you may have wiggle room. Once you get to that point where your steadily working, stop that stuff. Or at very least offer small discounts based on multiple services needed for that client. I for one did not bend on price, even when I started on Craigslist. I would just reaffirm my work will reflect that price. Usually book with confidence alone and help them understand what they’re getting
That's one reason I really want to do detailing. Overhead is extremely low compared to almost any other kind of business operation.
Did you get an sponsorship when you started or now in general for using there products
Baby, it is called NEGOCIATION!!! I know I messed up on spelling..
The DA Polishing is easy AF. It's the prep that's a pita. Just be patient because it ain't going by very fast.
I digg bro , GREAT info 🔥🔥🔥🔥🔥
Hey when you started did you have isurance for you business
Any legal business should! Always best to keep you 100% safe! Especially if you’re doing paint corrections or engine bath detailings and something goes wrong- that’s a hefty bill that your business insurance will cover
Lol my way on to talking to low ballers is ( sorry I wasn’t able to meet your budget but here is this guys number I don’t know his work but his pictures look like they do a decent job.)
Excellent information
Hey Oscar I’m trying to buy the pro vac extractor and I was wondering if you had a discount code or referral code....?
so what do you do with People who low ball after the work is complete??
you agree on $200 and the on delivery they say I'll only do $150 what do you do?
Maybe a simple contract before start,,,,
any advice ?
You speak facts 💯
Thanks Oscar for those videos I learn alot I just started do detailing in weekend
your other video said that you had incorrect pricing on website lol and now u say they need to refer to the site. you go back and forth. keep it consistent
🤙🏽
Hi Oscar. Do you charge any portion of the job up front when the customer books?
Is it worth spending 1000 on steamer
Only when you have enough customers to increase efficiency
awesome videoo!
Never accept less then you quote. I guarantee you that customer will NEVER be happy no matter what you do. Its a customer personality trait that you must run from immediately as they do not value your services before even starting the job. I guarantee you'll be much happier in the long run. If you do accept less, you just told that customer you don't even value what you do, so why should they?
I will learn everything you teach me but I don't have instagram!
All you said is how I do my shit lol nice video bro
What do you have in those big containers behind you? just curious 😂
Super Clean, ONR, Bead Maker, Hyper Dressing
@@DetailGroove do you use beadmaker for your express wash and wax as a drying agent or stand alone?
Is this on your podcast?
How do you join detailing as a Buisness ?
no pay... no work!
Man I hate low ballers 😂 I used to take them when I first started out but now I straight up tell them no lol but in a respectful business manner lol
"Self analyze yourself" 😂
Never trade a steak for a hot dog!
A Havard Hot Man will not date a riff raff!!
👍👍
👍🐐
Hey Oscar I would love to have a conversation with you would like to invest into your business and become a partner silent partner at that perhaps with much encouragement God bless
Best way to talk to em is to not
👍👌
This video could have been 5 minutes. Less filler my guy.
Nice
When you started your business did you have isurance