If you have a Global Business outside the US. What type of number is best? Do you have a number in each country forwarded... is there are cost for forwarding.... where do I find out about all these logistics?
It's up to you really. If you get a US number, you'll need to go through A2P verification process. The fees are different for each country, but Phone and SMS are powered by Twilio on the backend, so you can research Twilio pricing per country to get an idea of what the costs will be - Chase
You guys have such an awesome platform and are always making things better! I just wish your support staff was a little more knowledgeable on the questions I present to them 😢
I'm struggling a bit on the A2P verification. I know everyone is lol but is there a good link to follow. I'm pretty sure I keep doing the right things. Filling out what needs to be filled out. I'm able to receive texts but just cannot text back out.
no, that is incorrect. Their "old" business number functions as normal. This new number forwards to their existing business line and allows them to send text messages (as well as record incoming calls).
@@NatGreenOnline How does a business owner send messages through a number without a phone? If the Twilio number is forwarded to a landline, how can texts be sent -- only through automation? This is confusing.
Love the vids, you're the best and most concise I've seen so far. Question: if we use Lead Connector for the new number for texts and calls, do we pay $$ each time we text or call? I assume so, but I see your video testing these features and just curious if those are all charges to your agency?
Thanks Seth! Yep, calls and texts cost money (fractions of pennies in the US) but we have a walleting system built in so that you can pass those charges on to your clients. You can even mark it up to turn it into a profit center! - Chase
Hi I have a new number setup forwarding to my personal cell. But when people call it I have that caller ID setup where I don’t know who it is yet , only until I answer and listen to the whisper message. Is there a way I can see who it is displayed on the phone ? Or remove the forwarding and use the mobile app?
Hi Shawn! In the phone number's settings, do you have the "Passed Called Number as Caller ID" box checked? If so, uncheck that and you should see the caller's info pass through. Hop on Zoom with us if that doesn't work: speakwith.us/success - Chase
I just got a verified phone number. I'm testing it from my personal phone and I can send texts to the new business number (I see it in the conversations panel) but I can't send a message back to my personal phone. I'm assuming it's because it's in the middle of the verification process?
Hi, what I need to do to buy Polish (+48) numbers, both Local and Mobile? I'm going through with your support team but it seems to be going to nowhere... Any alternatives to twilio and lead connector which I could use and integrate with HighLevel?
great video! is this for your agency or for your client? also, do you have to get ghl for every client or is there a dashboard if you get an account for yourself where you can manage everyone?
Hello. Great video. When I do these steps everything work except the email doesn't automatically get added to the contact information. Did I miss a step?
This is nice except it does support many countries like France and many European countries, i get it that it's not your fault as it's twilio's limitations but it's an awesome feature and it sucks that we cannot take advantage like the others
You can hop on a kick off call before you sign up! They can help you with any questions and ensure that your start with HighLevel is a strong one! speakwith.us/kickoff@@BrianLowProductions
Does anyone have any clients in the UK? Keen for a conversation with some people on how best to onboard new clients to a complex system I have created within GHL
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Need to update these videos as they aren't the same anymore and on just stuck
If you have a Global Business outside the US. What type of number is best? Do you have a number in each country forwarded... is there are cost for forwarding.... where do I find out about all these logistics?
It's up to you really. If you get a US number, you'll need to go through A2P verification process. The fees are different for each country, but Phone and SMS are powered by Twilio on the backend, so you can research Twilio pricing per country to get an idea of what the costs will be - Chase
Please add Norway to the countries where we can buy phone numbers.
You guys have such an awesome platform and are always making things better! I just wish your support staff was a little more knowledgeable on the questions I present to them 😢
I can your GHL virtual assistant
I'm struggling a bit on the A2P verification. I know everyone is lol but is there a good link to follow. I'm pretty sure I keep doing the right things. Filling out what needs to be filled out. I'm able to receive texts but just cannot text back out.
Same!
@@jenniferjames-long6044 after a few adjustments I was finally verified 😅
Do I understand correctly that the companies we set up a new number can not keep their old number ?
I am wondering too
no, that is incorrect. Their "old" business number functions as normal. This new number forwards to their existing business line and allows them to send text messages (as well as record incoming calls).
@@NatGreenOnline How does a business owner send messages through a number without a phone? If the Twilio number is forwarded to a landline, how can texts be sent -- only through automation? This is confusing.
Love the vids, you're the best and most concise I've seen so far. Question: if we use Lead Connector for the new number for texts and calls, do we pay $$ each time we text or call? I assume so, but I see your video testing these features and just curious if those are all charges to your agency?
Thanks Seth! Yep, calls and texts cost money (fractions of pennies in the US) but we have a walleting system built in so that you can pass those charges on to your clients. You can even mark it up to turn it into a profit center! - Chase
Hi I have a new number setup forwarding to my personal cell. But when people call it I have that caller ID setup where I don’t know who it is yet , only until I answer and listen to the whisper message. Is there a way I can see who it is displayed on the phone ? Or remove the forwarding and use the mobile app?
Hi Shawn! In the phone number's settings, do you have the "Passed Called Number as Caller ID" box checked? If so, uncheck that and you should see the caller's info pass through. Hop on Zoom with us if that doesn't work: speakwith.us/success - Chase
I have a phone number through Project Broadcast that I'd like to move from there to GHL. Is there a way to take my current number after I cancel PB?
I just got a verified phone number. I'm testing it from my personal phone and I can send texts to the new business number (I see it in the conversations panel) but I can't send a message back to my personal phone. I'm assuming it's because it's in the middle of the verification process?
Hi, what I need to do to buy Polish (+48) numbers, both Local and Mobile? I'm going through with your support team but it seems to be going to nowhere... Any alternatives to twilio and lead connector which I could use and integrate with HighLevel?
What is your ticket number?
@@gohighlevel #2857313
Is there a way for Uk numbers to have MMS? My clients need to share images at times and its a huge bottle neck for me atm. Thanks
Twilio says this in regard to MMS in UK "Converted to SMS with embedded URL". Have you tested it out? - Chas
Followed the video, was given a local number I'm not even sure can be used for SMS? Are all suggested numbers suitable?
Yeah, just enter the local area code and if you don't see any, just google "Alternate area codes for [area code]" and try whatever it suggests - Chase
Searching for numbers in I gives Internal Server Error....
great video! is this for your agency or for your client? also, do you have to get ghl for every client or is there a dashboard if you get an account for yourself where you can manage everyone?
For your agency and your clients. You can manage sub-accounts for all your clients and your agency as well from your main Agency account - Chase
hi, is there a way, if somehow any submitted a landline phone number in survey i want automation to not send sms there??
Can i use a forwading number from another country?in my case i'm from algeria north africa
It is possible to conect a WhatsApp account to the AI bot in this platform?
Could I get that link from the video at 2:15?
Is there anyway to connect to host country to use texting in Thailand ?
We have Conversations in our API so anything can integrated, technically - Chase
Great video! I am a Canadian resident, but I have many clients in China. Am I able to get my clients a US/Canadian phone number?
Hello. Great video. When I do these steps everything work except the email doesn't automatically get added to the contact information. Did I miss a step?
Jump on zoom with customer success here
speakwith.us/success
They can help!
Do you still need twilio to run text capabilities?
You don't texting is all built in!
This is a potentially exciting service Does it work outside the USA Specifically does it work in Australia ?
Yes!
This is nice except it does support many countries like France and many European countries, i get it that it's not your fault as it's twilio's limitations but it's an awesome feature and it sucks that we cannot take advantage like the others
Wait so I don't need Twilio ?
Is the number a one time purchase? And can I use the same number for several clients and my own clients?
@@relaxandrecharge9131 you will need a different number for each client
Hi Chase! When you sign up for High level for the fist time, are all these quick win tools setup for you?
Yes, but you have to make a few connections for them to actually work. Good news is we do it with you on your Kickoff Call! - Chase
@@gohighleveloh there is a kick off call as soon as we sign up? I’m like searching all over RUclips to see which video to get started with.
You can hop on a kick off call before you sign up! They can help you with any questions and ensure that your start with HighLevel is a strong one! speakwith.us/kickoff@@BrianLowProductions
Does anyone have any clients in the UK? Keen for a conversation with some people on how best to onboard new clients to a complex system I have created within GHL
to answer the message in Canada it does not focus ...I spoke with an agent and I am still waiting for the answer