I just bought one a few weeks ago. Cons. The seat is annoying because it always slides down, the headlight is not bright enough, and it’s a lot Heavier than I thought It was gunna be. Also max is more around 25-26 mph. Other than that I’m enjoying the scooter it’s pretty fun. It keeps me active and out of the house more often.
I recently bought one. I upgraded the front and rear shocks. And I'm going to add and make it dual motor. But for the price it's not bad at all. It beats spending $2-$3k! I got this on ebay $250 brand new well used someone used it once. So shocks, motor hub 1000w 48volt, control extra battery. Around $400+250=$650 not bad custom made I'll surely hit 30-35mph and that's good for me!
Just got mine today seems like a pretty nice little scooter I took the seat off much better without it my issue is the handlebars on the right-hand side are very Wiggly I cannot tighten it is there any way to get a replacement bar I do not want to send the entire scooter back unfortunately the stem and the bars are all one piece I cannot just replace the bars with an extra set of bars apparently? This really has me concerned that right side of the handlebar is very loose and Wiggly even though the bolts are tightened any suggestions would be great about tightening it or getting replacement bars I can't seem to find any looking them up
@evercrossofficial5867 I don't see ur email, apparently evercross is sending me a new T Bar..... I apologize but ur customer service is really not good. Hopefully I'll get this new Bar. If I don't what size T Bar do I need for this scooter? Thank you for replying
Need help ---- after receiving the e-scooter, I unbox it, assemble everything and at first it look super nice and solid. However, when I turn it on, the dashboard starts to UP/DOWN, and I don't really know the reason. Then I took it for a ride and it turned out I had to press the shutdown button and the throttle at the same time in order to get the machine running...Which is really weird, I assumed that the machine needed to be fully charged in order to use it in full settings...But I was wrong. After the e-scooter is fully charged, the dashboard is still not showing any number (black screen). Then I try to activate the throttle and the machine is running but the dashboard is still showing a black screen. I am super confused. And I really need help. Otherwise, I have to return and get my refund back. I have emailed the support of evercross,...however, I didn't receive any assistance for almost 13 hrs.
The old version of this scooter does not have Bluetooth function. For the new version, you need to download the EVERCROSS APP and then pair it with the scooter.
We are very sorry. According to the operation above the video, is the handle still loose? Please don't worry if this is the case, we will post a video on adjusting the handle. And will notify you when the video is published. Thank you for your support.
@@evercrossofficial i used the spare it’s a bit longer there’s another problem the seat pole can’t support my weight im 117lb also the seat moves left to right easily
@@hardcoregaming7467 The problem of load-bearing and seat shaking you mentioned should be because the screws fixing the seat are a little loose. You can check the seat screws to see if there is any looseness and then tighten them.
Don’t buy this brand, I had two of these and the breaks end up crapping the bed super early, I constantly had to keep tightening them and then eventually they stopped getting tight and now they just don’t work at all, it’s fun for a bit but save your money and spend it on a better quality scooter
après avoir utiliser la trottinette 2 fois le moteur c'est arrêter et je n'ai plus rien qui fonctionne et mes 30 jours sont passé donc je ne peu pas la retourner je ne suis pas satisfaite du tout
Bonjour, nous nous excusons pour le désagrément que notre produit vous a causé. Le problème que vous avez mentionné appartient au problème après-vente de nos produits. Pour le problème que vous rencontrez, vous pouvez décrire votre problème par e-mail, et il y aura un personnel de service après-vente spécial pour résoudre le problème pour vous (veuillez fournir votre numéro de commande lors de la description du problème dans l'e-mail, afin que nous puissions vous fournir avec le SAV) E-mail : support@evercross.eu Faites-nous confiance, nous n'ignorons pas vos commentai
Hi, I'm sorry you received a damaged electric scooter. Please contact our after-sales customer service, we will solve the problem for you as soon as possible. beckyyy123666@gmail.com
The scratchs are on the plastic protective screen. Peel the plastic off carefully with your fingernail, nothing else as to not scratch the actual acreen.
I just bought one a few weeks ago. Cons. The seat is annoying because it always slides down, the headlight is not bright enough, and it’s a lot Heavier than I thought It was gunna be. Also max is more around 25-26 mph. Other than that I’m enjoying the scooter it’s pretty fun. It keeps me active and out of the house more often.
I recently bought one. I upgraded the front and rear shocks. And I'm going to add and make it dual motor. But for the price it's not bad at all. It beats spending $2-$3k!
I got this on ebay $250 brand new well used someone used it once. So shocks, motor hub 1000w 48volt, control extra battery. Around $400+250=$650 not bad custom made I'll surely hit 30-35mph and that's good for me!
How did you do that?? Can you please direct me on how to? Or any links? Thanks in advance 🙏🏽
Just got mine today seems like a pretty nice little scooter I took the seat off much better without it my issue is the handlebars on the right-hand side are very Wiggly I cannot tighten it is there any way to get a replacement bar I do not want to send the entire scooter back unfortunately the stem and the bars are all one piece I cannot just replace the bars with an extra set of bars apparently? This really has me concerned that right side of the handlebar is very loose and Wiggly even though the bolts are tightened any suggestions would be great about tightening it or getting replacement bars I can't seem to find any looking them up
Hello, please contact my email, and the service staff will help you solve the problem
I don't see your email address anywhere on the RUclips page.
@evercrossofficial5867 I don't see ur email, apparently evercross is sending me a new T Bar..... I apologize but ur customer service is really not good. Hopefully I'll get this new Bar. If I don't what size T Bar do I need for this scooter? Thank you for replying
147767055o@gmail.com,You can contact this email
Need help ---- after receiving the e-scooter, I unbox it, assemble everything and at first it look super nice and solid. However, when I turn it on, the dashboard starts to UP/DOWN, and I don't really know the reason. Then I took it for a ride and it turned out I had to press the shutdown button and the throttle at the same time in order to get the machine running...Which is really weird, I assumed that the machine needed to be fully charged in order to use it in full settings...But I was wrong. After the e-scooter is fully charged, the dashboard is still not showing any number (black screen). Then I try to activate the throttle and the machine is running but the dashboard is still showing a black screen. I am super confused. And I really need help. Otherwise, I have to return and get my refund back. I have emailed the support of evercross,...however, I didn't receive any assistance for almost 13 hrs.
Is there any way to remove the seat plate?
That's what I came here to find out. Mine slides down to often and I just wanted to remove the seat stem plate and just stand on it
@@burtonbufford I was told it does (contacted the seller before buying it, getting mine tomorrow)
@@hellcrow539 Good luck and let me know how it works out for you
U need to remove the back wheel axle and the back shocks at the deck point. Plate is held on by the back wheel axle
The plastic when installing the seat the plastic tube keeps fucking up and not keeping the sear in place
Pls post some more clear fucking instructions
I have the exact same issue
how do you pair to iphone
I need to know
The old version of this scooter does not have Bluetooth function. For the new version, you need to download the EVERCROSS APP and then pair it with the scooter.
@@evercrossofficial so the version that I have is the h5, do I need the newer version?
I can’t tighten the handles😢
We are very sorry. According to the operation above the video, is the handle still loose? Please don't worry if this is the case, we will post a video on adjusting the handle. And will notify you when the video is published. Thank you for your support.
@@evercrossofficial i used the spare it’s a bit longer there’s another problem the seat pole can’t support my weight im 117lb also the seat moves left to right easily
@@hardcoregaming7467 The problem of load-bearing and seat shaking you mentioned should be because the screws fixing the seat are a little loose. You can check the seat screws to see if there is any looseness and then tighten them.
Don’t buy this brand, I had two of these and the breaks end up crapping the bed super early, I constantly had to keep tightening them and then eventually they stopped getting tight and now they just don’t work at all, it’s fun for a bit but save your money and spend it on a better quality scooter
après avoir utiliser la trottinette 2 fois le moteur c'est arrêter et je n'ai plus rien qui fonctionne et mes 30 jours sont passé donc je ne peu pas la retourner je ne suis pas satisfaite du tout
Bonjour, nous nous excusons pour le désagrément que notre produit vous a causé. Le problème que vous avez mentionné appartient au problème après-vente de nos produits. Pour le problème que vous rencontrez, vous pouvez décrire votre problème par e-mail, et il y aura un personnel de service après-vente spécial pour résoudre le problème pour vous (veuillez fournir votre numéro de commande lors de la description du problème dans l'e-mail, afin que nous puissions vous fournir avec le SAV) E-mail : support@evercross.eu
Faites-nous confiance, nous n'ignorons pas vos commentai
ALL of these screens arrive all scratched up and it DOES NOT go 30MPH - this is trash
Hi, I'm sorry you received a damaged electric scooter. Please contact our after-sales customer service, we will solve the problem for you as soon as possible.
beckyyy123666@gmail.com
The scratchs are on the plastic protective screen. Peel the plastic off carefully with your fingernail, nothing else as to not scratch the actual acreen.
I use a dualtron to commute to work but changing flats is frustrating. Ordered me an H5 as a backup scooter due to the solid tires.
It’s not supposed to go 30 mph he was on km/h in the video max speed on mph is 28
@@gilroypro1010 I have a Dualtron Raptor 2 and I definitely would prefer it over this one. I miss having the power and speed of the dual motors