Akamai’s Stevie wins underscore its commitment to customer excellence

Akamai is celebrating its success in winning three prestigious Stevie Awards, underscoring the company’s commitment to sales and customer service excellence. Cassie Bubnis, Senior Director of Customer Support at Akamai, discusses the company’s customer-centric approach and how it is adapting processes and practices to meet customer demands. Bubnis says, “Everything that we do is in service of the customers - advocating for them, making sure that their needs are met while we're handling things properly, quickly, and to the best of our ability.”