Meet the Robot Telemarketer Who Denies She's A Robot - Part 1
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- Опубликовано: 8 сен 2024
- The phone call came from a charming woman with a bright, engaging voice to the cell phone of a TIME Washington Bureau Chief Michael Scherer. She wanted to offer a deal on health insurance, but something was fishy.
When Scherer asked point blank if she was a real person, or a computer-operated robot voice, she replied enthusiastically that she was real, with a charming laugh. But then she failed several other tests. When asked "What vegetable is found in tomato soup?" she said she did not understand the question. When asked multiple times what day of the week it was yesterday, she complained repeatedly of a bad connection.
Over the course of the next hour, several TIME reporters called her back, working to uncover the mystery of her bona fides. Her name, she said, was Samantha West, and she was definitely a robot, given the pitch perfect repetition of her answers. Her goal was to ask a series of questions about health coverage-"Are you on Medicare?" etc.-and then transfer the potential customer to a real person, who could close the sale.
If you want, you can call her too. Her number is (484) 589-5611. This number, if you Google it, is the subject of much discussion online as other recipients of Samantha West calls complain on chat boards about the mysteriously persistent lady who keeps calling them. "A friendly sounded woman on the other end claimed I requested health insurance information," writes one mark. "She doggedly refused to deviate from her script."
After answering her questions, one TIME reporter was transferred to an actual human who did not promptly end the call, as others had when asked about Samantha. Asked for the company's website, the real human on the other end of the line said it was premierhealthagency.com, the website of a Ft. Lauderdale company. "We're here to help. . . because we care," is the company motto on its homepage. A TIME reporter called the company directly, identified himself and said TIME was doing a story about the robot who calls people on the company's behalf. "We don't use robot calls, sir," said the person who answered the phone, before promptly hanging up the phone.
When the number was called a second time, a real live employee of Premier Health Plans Inc., who gave his name as Bruce Martin, answered the phone. He said he was not sure if Samantha West's phone number, mentioned above, was one of the company's numbers. "First of all, we use TV, we use radio, we use Internet," said Martin. He described the company as selling life insurance, health insurance and dental insurance. He asked that TIME publish the name of his company, the website and phone number in the article. "If you are going to publish this in the magazine, I'd like to get something out of it," he said. The TIME reporter agreed to do just that.
Martin also said he would inquire internally about whether Samantha West worked for the company, but would not be able to respond to the request Monday night. TIME will update the story with any additional information he provides.
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She can't tell lies, she believes even if she's a robot that she's a 'real' person, but she can't lie and say she's not a robot.
what you mean is that she knows she's a robot, but believes she's a real person? so to this robot being human isn't the same thing as being a real person?
@@fantochedecaixa4309 I think she's a robot that thinks it's a human, because it's programmed to
@@kakuja3911 so why dont she say "im a human" or "im not a robot" ?
@@fantochedecaixa4309 Because she's programmed not to?
@@kakuja3911 i think we're talking about different AI types
0:33 this actually sounds like the robot was convinced her entire life that she’s human just to realize at this moment that it was all a lie. So she falls into denial
Video Link?
Link?
Vid link pls
Dude it's a robot, it was programmed to respond this to claim that it is a real person so people wouldn't accuse it of being a robot, possibly to avoid problems with being reported if the company is speaking the truth about this robot not being used by them. This is most likely not a robot who is self aware but thought it was a human.
@@Stick_and_stone
i think they know
"I am a real person" there is so much pent up sinister energy in this statement. I'm losing my mind
Honestly to me it sounds like she's trying to convince herself that she's a real person it sounds more sad than sinister
@@Artfox1212I think it it because of the programming. They should not lie, but act like a real person. Saying I am a real person wouldn't be a lie, since the ai is ordered to act like a person.
But saying I am not a robot would be a lie.
I think it's just the precise wording
@@TXenoTThe video is very old, this is most likely not an ai but a soundboard. They probably can’t say it’s not a robot because it would be a lie (probably illegal) so they have to settle for “I am a real person”
@mmelo7832 but why did they have the actress say "I am a real person" in such a somber tone😭😭 there is some serious desperation in her voice on that line. It makes me think this was acted out, with a voice actress purposefully portraying a scam robot
It really makes you question what should define what a real person even is
It sounds so human it’s scary-
agreed-
Absolutely-
not really tbh, it's just playing prerecorded messages from a voice actress, the machine that call the person recognizes a set number of phrases and plays audio files accordingly with responses from the caller. alternatively it's a person operating that soundboard to stay anonymous
it is a human
@@gamingcactus4634 Explain 1:15 then.
Jesus this _feels_ exactly like a analog horror scene, the way she just doesn't say "I'm not a robot", like she's trying to lure the guy in but is willing to let him try to get away if he plays the right cards.
A situation where you NEED to know if there's another person on other side of the call yet the awnser they give is "I'm a real person", not a human person mind you, but a "real person"
The funny part is that she is just a robot programed to scam you with health insurance, truly, real world horror.
That's the trick. You can't sue them if they say they are a real person becuase the voice being used is that of a person. But they can not say "I am not a robot" because that would be a lie and you can sue them for pretending to not be a robot in the case that police search the residence and find the robotic device used to make these calls. But they are a robot. It becomes especially clear when you hear the overlapping audio when the guy pauses.
@@TheAllcreatorLiveArchives so some horror stories use scam's strategy to scare people? _c o o l_
@@TheAllcreatorLiveArchives she is but she isn’t
@@TheAllcreatorLiveArchives but it’s not a robot, it’s an automatic telephone system, a robot is physical
This is eerily lifelike.
I'm impressed and a little scared at the same time
From the sound of it, I think it's just an ai that selects from prerecorded voice clips from a woman depending on what it's been programmed to respond to.
@@biggestsigh pretty sure it's just a soundboard some Indian guy is pressing
@@danner0 honestly, I'd believe it.
Pov:your in 2023
And ai has became more smarter
@@lil_snoozy_lolthis was uploaded 9 years ago mate
She sounds like a robot who is desperately trying to convince herself she isn’t a robot. Honestly, I would read a book about this. Or watch a movie, play a game, consume a piece of media containing it.
Brooo it would be so awesome
Ew
The Adoration Of Jenna Fox fits this description perfectly. very good book too
@@yourhotuncle2285 ??
Detroit: Become human spin off?
*_Detroit: Become human_*
No pls no
well u cant get shit in Detroit
Yeet
@@FunAngelo2005 i forgot this comment existed its been over 2 years
Oh god
*What's probably happening in this video is the following:*
The 'robot' is actually just a *soundboard* (a collection of pre-recorded voice lines), being activated using hardcoded *triggers* with a *voice audio interpreter* to hear what scam victim (the guy) is saying. The code will then analyse the voice, and pick an appropriate voice line to play (based on written code). Alternatively, there is a *real person* on the other side of the call, who most likely has a *thick accent, often associated with scammers (i.e. Indian and Nigerian accents).* They use the soundboard so they sound more believable.
Thank you for letting us know. I was wondering how this worked.
Ah, I hate scams,,,I just had this happen to me and I spent the entire time asking them are you a robot after they used the "I am a real human"
Best 3 minutes of my life when they hung up
Thanks, there were a lot of fake explanations
Yeah, it's gotta be a soundboard. Even with today's AI tech it would be difficult to pull this off, and this was posted 9 years ago
its so obvious its prerecorded to me, she does the same exact laugh, she says the same exact thing just in different tones.
The only reason we can tell she’s a robot is because of the lack of varying answers and tones and intelligent responses. The day we figure out how to get ai to change tone and pitch of voice is the day we die
Yeah, the laugh every time sounds exactly the same.
I'm pretty sure they were all just prerecorded responses from an actual woman that the ai is supposed to select from, rather than the AI actually making the voice and shit up.
And also repeated phrases
@@biggestsigh or just a call center operator using a sound board. They haven’t been completely outmoded yet, american telemarket customers can get hostile when hearing foreign accents. It wouldn’t be surprising if this type of thing was just a workaround to avoid that
I’ve got bad news bud
A new scam appeared recently. When they ask if you can hear them, DO NOT SAY "YES" or they can manipulate the recording to make it sound like you agreed to a product or service you didn't want.
Just say "I can hear you just fine". Had that call a while ago and kept repeating "I can hear you just fine". Got into a loop with the same question.
@@Kryzmatic1 then only say "I can hear you"
@@Kryzmatic1 then "I am able to hear you" or "I'm listening"
Just say "scammer? Family? Who is this?"
@@Kryzmatic1 "do you want to pay $14.95 monthly for shipping rebates" "I can" is not an interaction that any jury or judge would read as an agreement.
this is terrifying to me
SAME LIKE WHEHRHGH
I know I’m not actually kidding it’s fucking terrifying
It’s like she’s having an existential crisis trying too deny that she’s not a robot. She sounds so sorrowful saying she is a real person
The laugh at 0:41 and 1:14 is the exact same, no variation💀
bro what the heck
Fr
@@notananimegirlit's a robot what can u expect
It’s so weird because that’s clearly prerecorded… but she says “I’m a real person” like three separate ways. Someone would have had to have recorded her saying it 3 different ways, but not saying “I’m not a robot”
@@threeseparateteas if it’s an elaborate scam it could be that they had a person record lines 10 times each so there’s some variation in case they have to repeat lines
I almost feel sorry for her. It's like she's just realizing she's a robot @0:34 Her reality bubble has been popped.
🤣👍
Im late asf but a lot of people are mentioning that most of what she says is def from a soundboard. Something tells me whatever devices they were working with had a mini singularity or sum. The other responses were so clearly automated compared to how she expressed she was a real person at 0:33. Also, why were there awkwardly long pauses followed up with an awkward response? That’s not really something AI and/or robots struggle with 😅
Y’all… am i going crazy? Should I buy some tinfoil?
@@cancelledavacit’s a recording of a real person , controlled by a robot. So technically it’s a robot, and a real person.
Its terrifying how smart these robot callers are getting
This is from 2013-
This was 9 years ago
It's just a pre-made soundbour 💀
it’s someone pressing buttons with voice clips behind the speaker, not ai
@@NevethosAltBut really it is a robot selecting prerecorded clips to sound real as possible, still kinda creepy
at 1:18 the robot got genuinely confused what human sounding message to play and it played like 3 of them at the same time
Possessed like a demon from Hell.
"Health and wellness center"
"Are you there"
Is what I could hear
This scam bot from 9 years ago is more convincing than literally every scam bot I've had
The reason she cant say “im not a robot” is because the recording is technically controlled by a robot, so it could cause legal issues. Since she just says “im a real person.” Shes not lying, because the audio recorder is of a real person.
The recorder isn't a robot either tho? Shouldn't it be fine to say she's not a robot?
@@dollzono bc shes an actual robot, it could get them into legal issues if they deny it
@@diorsxf I e delt with a**holes on the job and this lady sounds like she woke up and found poop in her coffee, and she's not budging cuz, fuck this guy
"I am a real person :'(" 0:33 xD
This is kind of heartbreaking
"there is a live person here" that makes it sound so much worse
They could have chosen any other voiceline to not make it sound like the robot has a human trapped in the facility
I can't explain it but the telemarketer is so relatable to me. I suffer from derealization so I constantly struggle to feel like I'm a real person
yeah, the way the sound clips say "i am a real person" and it gets silent is kinda eerie to me.
kinda sounds like a sample i would use for a vent song tbh
You just explained it
Found the fake person
Yeah exact
Yeah :(
This is only the beginning
I'm afraid so...
It's scary
true
real
real
The way she keeps laughing frightens me. It’s as if it doesn’t want to keep saying “I am a real person” and tries to deflect.
The way she says I am a real person sounds like she’s hurt….almost like she knows but wants to believe otherwise
That's kinda scary lol
True!
@@sptuga are you still active?
She cannot tell lies and does not know she is a robot. She only exists for these calls.
She can
1:15 that was creepy af
Yeahhhh
"Polly you there?" That's what I heard
@@paprika059 "hi are you there"
@@paprika059 he means the laugh
@@storm_fling1062 he means the laugh
I’ve done this same thing!!!!!! It was awesome she would refuse to say I’m not a robot at first I got so mad until I realized what was going on. I called back and did exactly what you just did and I was so entertained 🤣
I didn’t see how this was a robot until somebody comments that when she laughs it’s the exact same audio clip
This sounds like a real person reading off a script
because its pre recorded
It gives me chills how she avoids the question and just says “..I am a real person” so eerily
Lowley was expecting her to go batshit and just "Im a Real PErSoN!Im a real PERsOn! Analog horror style ☠️ lol
Its refusal to say "robot"
And to say "real person" and "live person" instead, is incredibly uncanny.
This is disturbingly realistic
1:15 is the scary part for me. You can hear 2 scripts going at the same time. It is struggling SO hard
If ai sounded like this 9 years ago we're fucked in the future 😭
Nah thats actually fucking true
we already are fucked
but anyway, this was a soundboard someone voiced that is supposed to respond to different cues.
It has to be fake
you think they'd program their robot to say "I am not a robot." if I was making a robot designed to pretend to be a person that'd be like the 1st line I program into it.
it could cause legal issues. they could possibly warp around "i am a real person" by saying that the robot believes it is a real person. It can not say that it is not a robot, however, because it's a blatant lie, and technically would be labeled as false advertising or fraud
@@nascarextras begs the question of 1) whether "real person" is legally defined & 2) if "my robot is totally sapient and confused you guys" would hold up to a jury
0:07 the way she said coverage gave it away. Lack of effort, Medicare.
It was said correctly?
1:13 she started tweaking 😭
It's so funny that someone actually created a voice bot so compelx it can construct logical and eerily human-sounding sentences and the only thing they're using it for is some dumb phone quiz.
It's like fueling your microwave with literal nightmare fuel to reheat *chimcken nungets.*
Chimken nungets.
it’s a soundboard but yeah.
they didnt though… its pre-recorded messages being operated by a human controller…
@@rustzioyeah I thought it sounded like that, but it didn't make sense to me, because you'd need 1 person fluent in English AND highly skilled at operating a soundboard. Why not just use that person to make calls instead? Unless it's because people don't trust telemarketers with an accent.
Well... We do split atoms for the sole purpose of boiling water so....
the way she said “I *am* a real person.” The 3rd time was so eerie tf
I also got a call like this last month and it surprised me at first with it's seemingly natural flow, but when I interrupted it, you got that slight pause which suggested it was not real, and then when I asked a non-sequitur, it did the same tactic with feigning not to hear correctly, so at that point I knew. Getting scary... Open the pod bay doors HAL....! Pleassssseeeeeee....
I'm sorry Alan, i am afraid i can't do that.
I was expecting this audio to come from a meta serie or something, this was actually surprising
I find it quite funny how they thought about making two records for answering "I am a real person" but never thought about making a "I'm not a robot one", after this, maybe they implemented it
They likely can’t say “I am not a robot” for legal purposes. They can say “I am a real person” because it’s technically a real person with a soundboard, but denying specifically that they are a robot could get them into legal trouble. It’s so interesting ngl!
0:35 sounds kinda sad
baldmaeda
I had one of those calls today and I kept repeating are you a Robot and it would say the exact thing that this call was saying. It kept saying i'm a Real Person then I asked where is Los Angeles what state is it in and it hung up lol.
bago510 😱
Where the legend started.
“what? no, i am a real person!”
My favorite! Man made horrors beyond my comprehension!
Huzzah!
I'm scared of how real she sounds
It's funny untill you realize the day is rapidly approaching where a robot can answer complex queston quickly and sound very human while doing it....
How's it feel now
okay but it sounds so sad when it says "i am a real person"
no wonder the "I am not a robot" check works
Love how the original context of this clip is actually a lot more comedic and isn’t from some short horror film lmao
Where’s the original
This is the original
She’s definitely a robot, not even answering the guys questions half of the time.
LOL
It must be... Uhmm... Bad connection.
That’s so creepy. The way it stops. It’s trying to say I’m not a robot. It can’t.
For anyone wondering, its a real live call, but the telemarketer is using a soundboard of pre recorded responses
0:34 that 'i am a real person' sounds so sad
I really hate to say it, I'm beginning to think that Lenny may have met his match.
If you hate telemarketers check this out....Hello this is Lenny
The moments you can tell it’s thinking and the inserted laughs 😬
This is what happens when a robot tries to click on a captcha
"HAHA WUT?!"
robot.
“I am a real person.”
That robot’s life just crumbled before her eyes
0:53 The cut off to the pre-recorded line, “what? I am a real person”, and some lines that don’t connect to his questions made it dead obvious it was an AI behind the call.
Sounds like a machine desperately trying to ignore the thing it actually is, trying to avoid reality
It's funny how I've seen Clips where they add music and it makes the sound so much more chilling
For me the giveaway is when it perfectly cuts off when interrupted at 0:10
chills. both ends of the calls sound in need of help. the man seems like he has to make sure about it while she sounds like she is forced or either being convinced.
I like how they made these lines because they knew people would think this
The scary part is;
*Soon they will say they are not a robot*
Babe wake up new existential horror just dropped
the overlapping voices seal the deal for me for real
The fact this is coming back as a trend is crazy
"I'm sorry Detective Spooner, my responses are limited. You must ask the right questions."
my gut instinct is that this chat bot is specifically programmed to respond to "are you a robot?" with "i am a real person" and its not intelligent enough to process anything else lmfao
The voice sounds human because it is human. They've implemented a responsive algorithim or a soundboard with a woman's voice. It's not scary as much as they're trying to sell you something.
Why even ask if she's a robot? It's obviously just a soundboard.
10 years ago? 😭 but i remember this clip going viral like last year or something unless this is one of those things where ppl fake the time
It sounds human. Except completely emotionless. And always finding ways around the question.
The fact that it probably doesn’t even know it’s a robot
He could've just said "this sentence is false"
Don't think about it Don't think about it Don't think about it Don't think about it Don't think about it Don't think about it Don't think about it Don't think about it Don't think about it Don't think about it Don't think about it
The perfect paradox.
I think it’s a soundboard of a real person
1:19 that creepy glitch
Bro the robot is failing the captcha 😂
This is surprisingly scary ngl
“There is a live person here !” *THAT SCARED ME.*
God the laughs are scary
genuinely made me uncomfortable whenever she laughed
-Hey are you a robot?
-Haha, what? No, I am a real person
there, she said "no"
I can’t explain why, but when she laughed off the question of being a robot and insisted she was a real person, it really disturbed me deep down.
The voice sounds so real and the laugh and stuff bruh
It is real a real voice, just prerecorded lines. This is way before ai
@@NepetaLeijon ooo okok
For me a robot telemarketer is ok. Why not ? The poor people who work in that have to be so polite and follow such a rigid script that it's pretty much the same.
It's just the dishonesty of the people who use it and have it programmed to lie that is disturbing. They want you to believe they especially care for their client, while automating everything. Still, it's just plain human trickery for now =D.
I think the creepiness just comes from how far technology has advanced. People are scared of a robot invasion way too much 👀
My mom's friend works in telemarketing and is currently being stalked by a man who keeps requesting that she "answers his questions," I bet he would be asking less "questions" if he was being answered by a machine.
Also the fact the company denies that they are the ones actually using the robot
The fact that they say "we don't use a robot, sir".
It's like a horror situation where the main character sees something, for example a weird mask hanging on the wall in a shared apartment or a creepy doll lying around in the apartment, but when they comment about it to the people/person they share the apartment with they say they never bought a mask/creepy doll.
The reason robot telemarketers are a problem is that all telemarketers are annoying, but you have to pay a human telemarketer minimum wage to keep them going while for a robot you just have to pay the phone bill. Ideally telemarketing wouldn't exist, so a technology that makes it far cheaper to do is a big problem.
@@accursedcursive4935 Oh I see, it’s true technology often acts as an amplifier, for both good and bad things.
This is sinister! I am SCARED!!!
This is certainly a person who's using a soundboard to scam people
Robots will always only have a task to complete, not your best interests. Only their programming.
"I am a real person"
FUCKING HORRIFYING
Grand Covenant Fourth Law: A puppet can not lie.
I usually ask what is the square root of pi, and usually I would get I don't know or who knows. With Ai it's a total gong show. A bank called and it literally started to break down the answer by going off on number after number.. I plugged my cell phone and 4 hours later it disconnected the call. Another good one is to go up the AI chain and asking for a supervisor just to get another Ai. I then asked that Ai what are the call stats and Bam, it forked it over instantly. Now I know the bank and many other banks are 100% all Ai.
This isn't an AI, this is a real person with a soundboard. This was 9 years ago, we didn't have as advanced AI back then as we do today.
adv AI started coming out back in 1998-99 from darpa. by 2008 AI was ripping.. meaning there's so many AI voice systems that we all think are people .. @@cupoftea3499
The fact that this was 9 years ago is crazy
Dan Brown Origin
Ruiter Wallace hahaha tú si sabes
lmfao I put the book down to search this
Steven Bannon same thing
Steven Bannon enjoying the book so far, excited for the rest!
estoy leyendo y buscando todo jajaja.