How To Install Your Battery-Powered Nest Doorbell Wire-Free
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- Опубликовано: 10 авг 2021
- Keep an eye on what’s going on at your front door with the #NestDoorbell (battery). It has a built-in rechargeable battery which means it can be installed in any type of home and is easy to set up yourself.
To set up the Nest Doorbell at your front door:
1. Charge your Nest Doorbell with the power cord provided.
2. Add your Nest Doorbell in the Google Home app and scan the QR code on the back of your device. Make sure the battery option is turned on.
3. Connect your device to your home Wi-Fi and bring outside. The Nest Doorbell will light up green when it connects. You’ll want to make sure you have a strong connection where you’re installing the device.
4. Install the base plate to the wall using a drill and the screws provided.
5. Clip Nest Doorbell into the base plate. You will hear a click when it’s secure.
6. Once it is secured, finish setting up your Nest Doorbell by following the steps in the Google Home app.
September Description Update: Nest Doorbell (battery) requires the Google Home app and a Google Account - it’s not compatible with the Nest app or the home.nest.com site.
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Hey Charles, thanks for your interest. The charging port is for a USB Type C connection, you can check it out on this video: bit.ly/3Aiofz5
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Hey Bryan, thanks for your comment. You can send us a private message on Twitter or Facebook so we can take a look at what's happening. We'll pick it up right away once we've received your message.
Hey Wanda, thanks for reaching out. We're sorry for the delayed response. Yes, you and your family members can view your Nest Camera video feed at the same time. You can share your home and Nest devices using your Google Home app. Check out this helpful link for more details on adding a family member: bit.ly/2K0rOFH
No way Google owns RUclips but can't figure out replies 💀
Hey there, Nest Doorbell requires a hex key to remove it off the wall. We do offer free theft replacement if your device is stolen. Have a look at this article: bit.ly/3rQBJxK
We're sorry for missing the mark in our previous message. To be clear, Nest Doorbell (battery) comes with a release tool, the hex key is for Nest Cam with floodlight.
I feel like the lock mechanism could of been done better. 3:36 stated you could also used a flat head screwdriver, that a pretty high chance of getting stolen.
Anything can be stolen, at least you would have a video of the theft.
@@BKVPWhat if the thief is wearing a mask and sun glasses?
It doesn't matter, they're never going to catch the theif, but Google has a theft policy where if you can prove it was stolen - video and police reference number - they send you another one.@@Tomtastic7
@BKVP Yes, anything can be stolen like the TV in your house or the phone/wallet in your pocket. The difference between the Google doorbell and the 2 scenario's is the difficulty of stealing.
While a TV is in a house, theres a doorknob with a unique key to prevent someone from entering a home to take it. The wallet/phone is in your pocket and you'll put up a fight unless someone comes up to you with lethal weapon.
The google doorbell uses a simple flat tool which is a pressure release mechanism. Anyone can get their hands on that tool or use a similar flat object. A key locking mechanism should have been implemented for better security measures.
@@immathug I watched the video and it literally only about took 2 seconds to remove it. Even with a makeshift key.
Hey there, thanks for posting. Yes, that's right - Nest Doorbell (battery) is the first Nest doorbell that can be installed wire-free using a built-in rechargeable battery or hard-wired for continuous charging. It also has event history, and built-in intelligence to detect and alert you of people, packages, vehicles, and animals. We'll be here if there's anything else.
You mention hard-wired...Is the hard-wire camera pulling power off of the doorbell low-volt circuit? Or are you talking needing a 110 wire?
Assuming a full charge on a battery version doorbell, how long will the camera generally function? Assume a scenario of continuous camera operation/viewing. And the second more typical scenario of very intermittent recording when a person rings, or is detected passing by?
If the doorbell wires are connected to the Nest Doorbell battery version, how are you supposed to bring the unit indoors for re-charging??
Rb
@@douglasdwight1 Disconnect the doorbell wires before charging? Not so difficult to do with my system.
"sometimes a few inches can make a big difference" 🤭🤭
💀💀💀
Shit man 😂
That's what she said!
Timestamp?
Edit: 1:43
@@VNCTHE1 bn
We would just like to ask what kind of error are you receiving when trying to connect the doorbell?
I've accidentally removed the device and now can't add it back. The app is very clunky as well... so far disappointed
I recently changed my WiFi Network name and now the devices are not detecting the devices after I scan the QR code for setup. What should I do?
I'm having the same issue as the other 2 comments. I recently changed my wifi name as well, and the doorbell will not reconnect. I tried to scan, but it refused to reconnect to my Google Home App.
@MadebyGoogle please help 🙏
@@CryssNPinkhello, did you ever find a solution? I am currently having the same issue
@@CryssNPink Did you ever get yours reconnected?
That's the 5 minute craft that we all deserve
Attaching the doorbell to the mount is a little difficult but once it locks into place it seems extremely sturdy. ruclips.net/user/postUgkxxHZwMa8CsRjYhf9s4W8w0Dwm47uytWOp I replaced my regular doorbell with this and hard wired it in, using my existing wires and mechanical chime. It works perfect so far and integrates perfectly with my blink camera system. It also works seamlessly with Alexa
¡Estamos felices de que te guste! 😄
have been waiting for this for 4 years, I cannot be bothered buying chimes for a doorbell, it should just work with my google home
Really great video !!!
I've been using this, and other Google Nest products for almost a year now, they have worked really well. The doorbell has been fantastic as it is rechargeable and never has to have its batteries removed requiring a reset, unlike the Yale Lock which we also have tied into our Google "Smart Home" set-up.
Thanks for your continued support, Ken. Our team is always finding ways to improve our devices and their features - we'll make sure to take this as feedback including your thoughts on how to reset Nest X Yale Lock devices. If you need help, reach out to us via phone, chat or social forums: goo.gle/3RMJ7Hx
Hi, how often do you have to recharge the door cam?
Looks great
It's great to see a battery on this device.
About Time!!!!!
is it easy to steal?
@@chainsapphire9526 bruh
@@chainsapphire9526 are u planning on stealing it?
@@ajg2452 maybe he wants to make sure someone else doesn't steal it.
also sort of, you can just use a screwdriver to release it
Keeping the key "in a safe place" is a nice touch. Any flat-head does the trick. I'd need a new doorbell every week.
Sorry, I'm happy with 3 (inside) cams, 3 minis, 1 hub, and half a dozen smart-sockets, but this I won't be investing it until you come up with something my 5-year-old can't nick within 5 seconds.
You'll have them on camera if they do.
@@morganmiller812 And if it’s someone else’s 15-year-old wearing a ski mask and sunglasses?
@@jayhache5609 then don't buy one, idc. Lol
Can't wait to get mine!
Mine is falling out for some reason & now it’s getting nicks & scrapes from hitting the ground. It stays on for awhile & then falls. I’m pretty sure i”m putting on the doorbell to the base correctly. I’ll try it again but this sucks for sure.
"Everything you need to get started is in the box" and "You may also need...." do not go together lol
What are the size of the mounting screws? I'm trying to mount this on a uPVC door but the screws provided are too long.
Thanks
I love how they have a small note in the instructions to avoid scratching the lens instead of having a removable plastic cover because of course mine is now scratched.
Yeah that really pissed me off too, also the lack of instruction without having to lookup a video
Thought the same thing 🙄
Well isn't it obvious to avoid scratching a camera lens lol
Received mine yesterday. Will be installing it on Monday when I'm off work.
Mine was installed today and in my head, anyone on the street can steal it since all it takes is a knife or something like that. 😂😂
How to prevent the door bell gets stolen
4 ft from the center of the camera lens or from the center of the device?
The Google home app keeps saying "invalid argument" when trying to accept the T&C's to set it up. Reading the t&c makes no difference. What should I do? The camera is useless if I can't set it up.
How long are the screws that attach the baseplate?
What is better. Google nest camera or the Nest doorbell camera
You have to remember to push down to get the click. That locks it in.
Can i Change the Battery of the device. For example after two years when the Battery lost half of its Capacity?
What has improved from the previous wired models? Also do Google do a wired version of this new doorbell?
Hi Eamonn, thanks for posting. In addition to being battery-powered, Nest Doorbell (battery) can also be powered with wires delivering 8-24 V AC, and at least 10 VA, 50/60Hz, worldwide. For a comparison between Nest Doorbell (battery) and Nest Hello, check out our page. bit.ly/37oVh45
Kind of wish they would have used a more different release key to remove the camera. Like the kind used for the Nest IQ Outdoor.
They do have
This is very tempting as I don't have the option of hardwiring it but I do have a question and it's quite possibly a stupid question, but is each QR Code unique to each door bell so that it is tied to the users/google home account.
As it can be removed from the plate with just a flat head, is there protection from someone possibly robbing it i.e if someone did rob it can it be set up on another person's account without any questions asked as a new device or does it need to be untied from the original users home/account before it can be used again.
Hi Joey, thanks for your interest. Like any other Nest Camera devices, you still need to remove your Nest Doorbell to your app before you could set it up on another account. Learn more here: bit.ly/3CPL1jY
@@madebygoogle Perfect, thanks so much for the clear answer definitely picking this up 👌
You’re welcome! We're here if you have any other questions.
I’m curious as how often smart doorbells actually get stolen, cause it seems like a monumentally stupid idea to steal a camera that uploads to cloud storage.
Hi there, your device security matters to us. The Nest Doorbell (battery) requires a release tool to remove it off the wall. We do offer free theft replacement if your device is stolen. You can learn more about that process here: bit.ly/3rQBJxK Let us know if there's anything else.
I have a wireless doorbell and would like to set up Nest wireless. Can I connect it to my Alexa to notify me when someone is ringing the bell?
Hello, thank you for you video it was very helpfull. I wanted to ask you where does you doorbell sound when you ring it? I want the doorbell to ring on my iphone, like using my iphone as the chime, but cant manage to do so. Video works, notifications work, but I cant make it ring on my iphone or ipads. Any suggestions would be very much appreciated. Thanks!
Hey there, thanks for reaching out. You can use the Nest Doorbell (battery) either as a replacement for your wired doorbell and use it with your home’s doorbell chime. If your doorbell is using a wireless connection, you'll not be able to use an indoor chime. Alternatively, you can use a Google Home speaker’s visitor announcement feature to receive spoken announcements when someone rings your doorbell. We're always looking for ways to improve and we'll take this as feedback. Check this out: bit.ly/3Rh16q5
What is supposed to prevent someone from stealing a Nest doorbell?
How long does the battery last before you have to recharge? I just ordered one but it didn't occur to me that I'll have to occasionally recharge it.
Hi there, thanks for making Nest products part of your home. Rechargeable batteries are made for long-lasting performance. But the battery life depends on several things: bit.ly/3krBzuO. You may reach out to our phone support at 1-855-469-6378 if you need more help.
What size hole do we drill for the metal mount and what size for the angle mount?
If youre using the anchors, its 1/4" for the angle mount, 3/32 for the metal plate.
Question: Are there notifications when the battery is low? I don't plan on regularly checking up on it, I would prefer to just be notified when it's time to charge it. 😊
Also, as a potential customer, this is *extremely* helpful to see ahead of time (for those of us researching what it would take to get up and running). Thanks for making this available so early on!
How often did they say to charge the battery
@@junaidv672 Their website has some info on expected charging frequency, which varies on events detected.
Hey Patrick, thanks for your interest! Nest Doorbell (battery) is designed with a built-in rechargeable battery. The Google Home app will notify you once the doorbell needs to charge. Remove your Nest Doorbell using the included release tool and bring it indoors to charge it using the USB-C charging cable.
Hey Junaid, thanks for your interest! It takes around 4-5 hours to fully charge the Nest Doorbell (battery). The battery life will depend on several factors including activity frequency, temperature, and the camera settings you select. For a typical user recording 13-16 events per day, the doorbell’s battery will last about 2.5 months.
How does the Google doorbell communicate with your phone when you are not home?
Is there a different size between google nest 2nd generation wire free and wire?
Good, the original Nest font and voice is back
You can use a flat head screwdriver to release it? What's going to stop people stealing these things?
We understand your concern, Adrian. You can report stolen cameras and doorbells to us to get a free replacement if you qualify. You can check more details on the link below and let us know if you have other questions. bit.ly/3rQBJxK
Even in the UK? I know the last version the UK was excluded.
Great question, Adrian! It requires a release tool to be removed from the wall. We do offer free theft replacement if your device is stolen. Visit our Help Center for more details: bit.ly/3rQBJxK Let us know if you have more questions.
There are no security cameras on the market that can't be tampered with or stolen.
Could you please confirm that if I wish to have this device powered, do I need to supply power to the USB C port or do I need to supply power to the two terminals. Also if power is supplied via the two terminals is it shorted out when the button is pressed?
Hey Allun, thanks for your interest. The USB C port is for charging the Nest Doorbell (battery) and you'll need two wires with 8 to 24 V AC connected to the terminal for wired setup. You can check this link as a reference: bit.ly/3agzjmu
Hi..can I place this anywhere by my door? Idw to install it where the present door bell is..
3:02 - 3:16 is the entire installation for most people. You're welcome 🎉
Can you use adhesive to secure the baseplate instead of screws if you want to have it placed on the door itself ?
Hi there, thanks for posting. We appreciate your interest. To securely install your Nest Doorbell, we recommend using the included screws in the box. Check this guide out. goo.gle/481cb6Y
Can you have the wedge on the left hand side and tilting towards the right hand side?
Hey there, thanks for the question. Yes, you can install the wedge on the left hand side of the door and adjust the angle tilting to the right.
I guess those in condos could use a high stick strip to attach to the door frame?
Hey there, thanks for posting. You might want to check this article about the specification and how it can be installed: bit.ly/2UAvfIg If you need more help, reach out to us via phone, chat or social forums: bit.ly/3adTfGB
How long does it last when fully charged before having to recharge again?
Depends on usage, if it only sees people and records around 5 times per day, you can expect around 4-5 months. It takes 5 ours to charge from empty to full
So great to see this and I've been hoping for this for awhile. One thing I can't tell is whether the battery is removable, similar to Ring. I currently use Ring battery power doorbell and I bought an extra battery. This way I can pop out the battery and charge it and put in a new one. Is this possible on this Nest doorbell?
Thanks for your interest in the Nest Doorbell (battery). It's designed with a built-in rechargeable battery and the Google Home app will notify you once the doorbell needs to charge. The device comes with a USB-C charging cable so you can bring it indoors to charge it.
@@madebygoogle hello, whats the charging time?
Thanks for your interest, Brian. Nest Doorbell (battery) is designed with a built-in rechargeable battery so that it's flexible to use with or without a wired power connection. The Google Home app will notify you once the doorbell needs to charge. Remove your Nest Doorbell (battery) using the included release tool and bring it indoors to charge it using the USB-C charging cable.
Hey Trent, thanks for asking. It only takes around 4-5 hours to fully charge the Nest Doorbell (battery).
@@madebygoogle I cancelled my order since it doesn't have a replaceable battery. Taking it off to charge isn't ideal.
Can the Nest doorbell be integrated with my google mini or home speaker like a chime when someone presses the button? Does this only notify a phone or a hub with a screen?
Hey David, thanks for your interest. When a visitor presses your Nest Doorbell (battery), you can hear an audible alert if you have compatible smart speakers or displays, like Nest Audio or Nest Hub. If you choose the optional hard-wired installation, it will work with your existing doorbell chime.
Can the door bell be mounted side ways and if it can how do I flip the picture up right
What size are the small screws needed to attach the silver plate to the black rubber plate? They are so small, I could not find one when I dropped it. I would appreciate any guidance, tried 3 hardware stores and cannot find the right size. Thank you in advance for you assistance.
Hey Tanya, thanks for reaching out - we're here to help. You will need a 2mm wall screws to attach the Nest Doorbell (battery) base plate to the wall. For more help, feel free to contact us here: goo.gle/2D2Shve
It is difficult to get in the right position. Sometimes, it is hard to do it. I love the camera. I love all the functions, but that mechanical part is a nightmare.
currently! Cant even get the plate in the wall
If you see alot of these show up on eBay it's likely because someone has gone around a neighborhood with a flathead screwdriver then
If the doorbell is linked to someone's Google account it'll be a paperweight
My doorbell is wired can be installed with wires too?
is there a solar panel option for charging this ?
Honestly I’m very happy with this product. I can’t wait to get more google home shit for the crib.
The more the merrier. 🙌
I had to delete my device from the google Home app. The doorbell doesn't chime when I attempt to reset, which also prohibits my ability add it to my wifi network. What am I doing wrong? @madebygoogle
Does this have live view?
Will the colour options be available in the UK? Currently only white is available, however the US can choose from 4 colour options.
We're glad to hear that you're interested with Nest Doorbell (Battery). Our goal is to bring our new devices to as many markets where our current customers live as possible. Offering one color at launch is the best way to do this at scale.
This thing has worked faultlessly for six months or so. This morning I got a notification and it became disconnected. I have reset it but the app cannot find the unit. Followed these instructions to the letter without any luck so many times. Any ideas?
Can this doorbell be installed directly on a door?
Hey! I plan on getting one of these someday
Is a subscription required for retrieving video?
So What was the 6mm masonry bit for??
When would you suggest the best 4-5 hour time period for us to remove the unit for recharging? If we buy this for security why would you require us to remove it at all? Fundamental product flaw to not have replaceable batteries. Removal at any time defeats the purpose
Hey Rick, we hear you. The Nest Doorbell (battery) charge time depends on several factors, including ambient temperature and the state and condition of the battery. Also, we're always looking for more ways to improve and we'll take this as feedback. For more help, feel free to contact us here: goo.gle/2D2Shve
Can the Nest Mini speaker be used as a door chime? Is it a compatible device or do I need the Nest Audio speaker?
Thanks for your interest in our new Nest Doorbell (Battery), Randall. About your question, any Google Assistant-enabled speaker or display can be used as a chime to announce if someone's at the door. To learn more about this feature, here's a helpful guide for you. bit.ly/3AxsVkB
It's my 2nd time detaching to recharge and the device refuses to reattach to the bracket. No matter how hard I push it keeps springing back off. I saw in several forums that this is always an issue...but none of the suggestions given have worked.
Do you need to install the wedge and the face plate?
Thanks for your interest, Beverly. The wedge is optional as it is used to adjust the doorbell’s camera angle if it’s located in a corner. This can angle your doorbell horizontally up to 20°. Check this out for more information: bit.ly/3kCAHDB
how does it connect to the chime that you install inside the house?
Hey Charbel, thanks for reaching out. If you choose the optional wired installation for your Nest Doorbell (battery) by connecting it to your existing doorbell wires (8 to 24 V, 10 VA transformer), your existing wired doorbell chime can ring when someone presses the doorbell button.
Is the 3 hours of recording the total time of combined events? Or just a loop of 3 hours? I hope it's a combo of events so later in the day, or the following day, I could review in case something happened.
Hi there! Thanks for the interest. The free recording will store the events captured for the past 3 hours. The recorded event will be deleted once it's beyond 3 hours from the time it happened.
Three hours seems to be very less. We can’t view something that happened when we are asleep during the night after we wake up in the morning. Probably at least 12 hours will help.
Does it allow us to see the events at least? How many events can be seen and how far back?
@@rameshcsse547 you have to pay for more storage
So, there's no need to cap off the existing doorbell wires? This wireless version can also be connected directly to them for continuous charging? Are there instructions on how to do that?
Thanks for your interest in our Nest Doorbell (battery). Yes, you can install this device with your existing doorbell system. However, it'd be best to check its compatibility - check out this article: goo.gle/3sZyTMX
What keeps someone from stealing it. If all it takes to remove it is a simple tool, anyone could remove it and walk off with it.
Shhh how will they know 😭😭. I was gonna buy this until you said that 😂😂
They can get ANY type of doorbell or outdoor cam if they wanted it bad enough lol...not a reason not to get one.
@Made by Google Installed mine on the weekend and had a hard time getting it mounted. Since then I was alerted that it has been unmounted twice and sure enough, it was. I don't know how to keep it mounted. It stays on for a day or so, then unmounts and disconnect.
Hi Allan, thanks for bringing this to our attention. This article might help: bit.ly/3iJ1Ftm
For additional assistance, reach out through phone, chat, or social forums: bit.ly/3atU2U9
How do you hear the doorbell.
I am so frustrated. Mine keeps going offline and I can’t find anywhere in the home app to be able to reconnect it. Had to factory reset it, delete it from my devices and then to get it to connect again, but then it only lasted less than a day before it went offline again.
Can I view who is at the door on my Apple Watch when the doorbell is pushed?
Hey Erik, we’re sorry for the delayed response. Currently, our cameras work with the Google Assistant. Cameras are not yet a supported device type in the current specification, although there is industry interest to improve choices for this product category.
How do I get notified if someone is ringing the doorbell? I’m not getting any sound or notification on my phone. It’s pointless.
Can we just use two-sided tape? My landlord said we cant put holes in the wall
I need a bracket mines was missing one. I need help
I have successfully installed my wireless nest doorbell. I also use the nest thermostat and indoor camera. The thermostat and camera use the nest app. The doorbell requires the google home app. Is there any way to use just one app?
Congratulations on your new doorbell, Douglas! Getting all your smart home devices under one roof is currently in the works - the Google Home app will be the one place to control your Nest devices and that is our long term plan. For more help, you could reach us through our support channels here: goo.gle/3ie15Ae
I initially installed mine to be battery powered, but how do I change it so I can use it wired instead?
Hey Jorge, thanks for posting. If you have an existing chime wire, you could check this link on how to connect your Nest Doorbell (battery) to it: bit.ly/3E43kBZ Also, you could use this RUclips video as your guide: bit.ly/3EJOPEp
Hi. Can you control 2 Doorbells from a single phone. I would like to put one at the front door, and the other at the garage and use 1 phone for both.
Don't forget to get a great angle to spy on your nieghbors and take away freedom and privacy
Why is the Home app not capturing the QR code on the doorbell?
Where/ how can I get a replacement metal baseplate? I don't have mine anymore and I was looking to buy a new one but I can't find it to purchase.
Hey Tim, thanks for posting. We'd suggest reaching out to us through Facebook private message, Twitter DM or other channels by clicking on this link so we can check on this: bit.ly/3adTfGB
I can no longer mount the doorbell. The doorbell no longer clicks at the top but did for roughly over a year. Contacted Google support and they said it was out of warranty and they could do nothing.
Of course it does not work unless mounted.
Oh no! We're sorry to hear about your experience, Alberto. We hope we can still make it up to you - our team would like to know more how we can best help. Reach out to our team via phone, chat, or social media: goo.gle/3ie15Ae
How is the security of the device itself? Can it be removed easily?
Thanks for your interest, Morteza. Nest Doorbell (battery) requires a release tool to remove it off the wall. We do offer free theft replacement if your device is stolen. Learn more here: bit.ly/3rQBJxK
Can’t we just make it harder to remove……so that it is hard for the theives to steal it..?
totally agree....this will be gone in days...so thats a No from me buying one of these...too pricey only to see someone steal it...kinda dumb that they thought all about having a security cam and forgot that it can be taken with a matter of ease
Hi, Subhransu. Thanks for posting. Nest Doorbell (battery) requires a release tool to be removed from the wall. We also offer free theft replacement if your device is stolen. Visit our Help Center for more details: bit.ly/3rQBJxK
@@madebygoogle Sure, but if you can use a flathead screwdriver to release it that's a massive security issue. I was going to buy one, but not anymore.
An idea to make it harder to steal...screw a block or right angle bracket into the wall immediately above the doorbell to stop people putting the tool or screwdriver into the top. That would slow them down at least. If you wire it in you could use one-way security screws in the block to basically lock it in - this just becomes an issue when you want to replace it later as you would probably have to drill out the screws.
Hey there, we don't have news to share about an anti-theft accessory for Nest Doorbell (battery), but we do offer free theft replacement if your device is stolen. You can learn more about that process here: bit.ly/3rQBJxK
Is there anyway I could put it leaning towards the right a little bit
Hey there, thanks for your interest. Our Nest Doorbell (battery) comes with a wedge ― this accessory can angle your doorbell horizontally up to 20°. You can check this link as a reference: bit.ly/3zfymVj
Can I use it in Mexico? I have a google nest hub
Can the Nest Doorbell (battery) actually switch/ring the doorbell? There is nothing in this video to indicate this.
Hi Hoyt, thanks for posting. If you choose the optional wired installation for your Nest Doorbell (battery) by connecting it to your existing doorbell wires (8 to 24 V, 10 VA transformer), your existing wired doorbell chime can ring when someone presses the doorbell button.
Love this Door bell 🔔!!! #GoogleSuperFan
Aw, shucks! We love to hear it, Randy. 🎉
I installed my Nest Doorbell Battery straight to the power.
When accessing the APP informs with the "symbol of infinity" and a socket.
I understand that you identified that it is directly connected to the energy, but after a week of use, a recharge is requested.
What can it be?
Hey Felipe, thanks for reaching out - we'd love to help. To make your doorbell battery efficient since it's connected straight to power, make sure to select wired setup instead of battery. We'd suggest removing the doorbell from the app and redo the setup process. For more help needed, reach out to our support team via phone, chat or social media here: goo.gle/3ie15Ae
Why isn't there a no drill mount version? Every other similar product has this and it's frustrating you don't and assume my door is made of wood...
Hi there, we're sorry you feel that way. If you want to install either a Nest Doorbell (battery) wire-free or using your home's doorbell wires, use this article to help you decide. Check this guide out: goo.gle/3OLwIUa
how di I get a new baseplate I lost mine
Can the new model still be charged directly from a wall plug if you don't want to constantly remove the camera?
Hey Molly, thanks for your interest. Yes, the new Nest Doorbell (battery) is the first Nest doorbell that can be installed wire-free using a built-in rechargeable battery or hard-wired for continuous charging. Check this link to learn more: bit.ly/3lG8OwF Let us know if there's anything else.
@@madebygoogle Can I use this door bell by having the usb-c cable permanently charged via a battery pack/outlet? I don't have hardwires, but I have access behind the doorbell to charge.
Hi Clarence, we’re very sorry for the delay. You have a couple of options with Nest Doorbell (battery). You can use a Made for Google power adapter or solar charger. Visit Google Store for more details: bit.ly/2KognaV.
@@madebygoogle can that be used with the old, nest hello doorbell?
Hey Robert, thanks for the question and we're sorry for the delay. No, we'd suggest using the materials included with your Nest Doorbell (battery). Check out this article about installation: bit.ly/3lG8OwF
I have a new battery doorbell but can’t connect it to the Home. When I plug it in there is no blue flashing light on the doorbell it’s just a solid white light and no connection
Hey Ron, thanks for reaching out - we're here to help. We appreciate your effort and the steps you did beforehand. Solid white light could mean that the device is restarting or it's fully charged. You may follow the suggested steps from this support link about installing your new Nest Doorbell (battery): goo.gle/3hs4HEx For more help, reach out to our support team via phone, chat, or social media: goo.gle/3ie15Ae
For wired models how high must they be mounted off the ground?
Hey Jeremy, thanks for posting. When you’re selecting a location for your Google Nest camera or doorbell, consider what you want to keep an eye on - things that can block or affect the view, and the Wi-Fi range. Learn more here: goo.gle/45QIq7f If you need more help, reach out to us through our support channels: goo.gle/3meAs19
So wheres the tutorial on how to wire it in? Where do I use the rubber spacers that are in the box?