Thank you for your helpful video.After purchasing 3 Transducers and still no mist but seeing the transducer was bubbling I bought the fan unit and installed it after watching your video and I now have mist.
Thank you for guiding me to replacing the transducer for the 3rd time over years . This time it didn’t help so using your second video managed to change the fan & bingo, back in action . Really helpful & gave me confidence to do this without calling Dimplex out.
Thanks so much for your assistance. My mist had stopped working and I thought the fire was broken and would have to be totally replaced - not cheap! Your videos showed me how to clean it and replace the transducer so now back up and working. The video about the fan was also great so I know what should that fail. 10/10 for your videos.
A really helpful set of videos, thank you. I'm in the process of deciding whether to buy an optimyst fire, so seeing how to maintain it is really useful and will save on engineer fees.
Thank you so much for your video! We’d already tried replacing the transducer to no avail. We were worried the fire was completely broken and would have to replace it. We then saw your video and decided to try replacing the fan. Your video gave us the confidence to know how to remove the old one and install the new one and thank goodness, it now works!
After coughing up £50 to dimplex for a new transducer after two years the new one failed and still no good after cleaning so fitted a cheap generic 24v transducer unit meant for making Christmas decorations at a price of £12 it sits along side the original position as it is slightly larger but works a treat.
Yes, it turns in. The fire us working. I can also see the new fan is working. It clicks on and I can see the bubbles in the water reservoir. All 4 lights are working
brilliant videos have tried all that you said, replaced tranducer and fan but still not getting any mist, have been told its the control panel....any advice pleeease
Thank you for the helpful videos. We have purchased a 2nd hand auberry and the fire works, but as soon as the orange sump tank goes on, it seems to stop it? Any idea what it could be?
I’m sorry but I don’t know the answer to your question. There is nothing in my manual about using the heater and no flame effect. Whilst this is possible I don’t think it’s recommended, sorry.
That’s annoying it’s not working. I would suggest replacing the transducer disc first,if that doesn’t work replace the whole transducer unit. I really hope it resolves the problem
High I have a Dimples Danville DNV20AB I recently had a new mother board put in. I have just had to replace the transducer and fan. Transducer is working (creating steam) but the fan is not. I don’t know if I have received a faulty one. My question is is there anyway I can test the fan to see if it’s faulty? or could it be something in the fire?
When my grandson took a closer look at the new fan he noticed a loose wire in the back. I have ordered a new one and waiting for the delivery, I’m hoping this one will work. Thank you for your reply.@@LivinganOrganisedLife
I have now received the other fan I ordered and it’s still not working, plenty of steam but I can feel any vibration from the new fan. Anyone got any ideas please.
hi! we have a problem where the lights on our fire keep flickering on and off or even go completely dim!!! would you no what that could be? kind regards Nathan
@@LivinganOrganisedLife hi! Thanks for responding! Have checked for loose connections and the bulbs are soldered onto the board aren’t the not?? Kind regards Nathan
Hi I have this problem with this Dimplex fire, where it cuts out after 30 seconds of trying to start up, no mist comes out. Did yours do this too when no mist was being produced? Or would it stay turned on? Thanks.
No mine didn’t cut out. You could try replacing the transducer and fan (I have made videos about both) but it might be something else. Is your fire under warranty?
@@LivinganOrganisedLife it’s out of warranty unfortunately. I took it somewhere to try repair it, replaced the pcb and heater assembly which both didn’t work, but I’ll try the transducer and fan using your videos and see how that pans out - thanks!
Thank you for your helpful video.After purchasing 3 Transducers and still no mist but seeing the transducer was bubbling I bought the fan unit and installed it after watching your video and I now have mist.
Thank you for guiding me to replacing the transducer for the 3rd time over years . This time it didn’t help so using your second video managed to change the fan & bingo, back in action . Really helpful & gave me confidence to do this without calling Dimplex out.
Thanks so much for your assistance. My mist had stopped working and I thought the fire was broken and would have to be totally replaced - not cheap! Your videos showed me how to clean it and replace the transducer so now back up and working. The video about the fan was also great so I know what should that fail. 10/10 for your videos.
Thank you Iain for your comment. I’m so pleased I was able to help you and perhaps save you a few pennies!! ☺️
A really helpful set of videos, thank you. I'm in the process of deciding whether to buy an optimyst fire, so seeing how to maintain it is really useful and will save on engineer fees.
Thankyou very much for your informative video's, they were both excellent
Thank you so much for your video! We’d already tried replacing the transducer to no avail. We were worried the fire was completely broken and would have to replace it. We then saw your video and decided to try replacing the fan. Your video gave us the confidence to know how to remove the old one and install the new one and thank goodness, it now works!
Thank you for your video, far more useful than the dimplex manual or anything else about dimplex!
After coughing up £50 to dimplex for a new transducer after two years the new one failed and still no good after cleaning so fitted a cheap generic 24v transducer unit meant for making Christmas decorations at a price of £12 it sits along side the original position as it is slightly larger but works a treat.
Great video.
Very well explained.
Thank you
Thanks for your help, I managed to fix the fire, by replacing the fan. Thanks again 👍
Excellent! 😊
Yes, it turns in. The fire us working. I can also see the new fan is working. It clicks on and I can see the bubbles in the water reservoir. All 4 lights are working
I wonder if there’s a loose connection or damage somewhere. I’m sorry but I think you may have to continue trying to contact Dimplex for help
Amazingly helpful. Thanks so much you fixed my problem!
Very helpful videos. I need to change the led light board on my fire, but can’t see how to do it. Any ideas please?
Hi, I’m sorry but I don’t have any experience of changing the light board
Thanks
Appears too heavy on regular maintenance: too complex and cumbersome to my taste
brilliant videos have tried all that you said, replaced tranducer and fan but still not getting any mist, have been told its the control panel....any advice pleeease
Sorry my reply is very late. If it’s the control panel then I’m sorry, this isn’t something I’ve done before. I hope you can get it sorted out
Thank you for the helpful videos. We have purchased a 2nd hand auberry and the fire works, but as soon as the orange sump tank goes on, it seems to stop it? Any idea what it could be?
Hi Laura, do you mean the heater works but it stops working when you put the tank in?
Very helpful. Now, I have replaced both fan and transducer. Mist still not working. Any contact with Dimplex goes unanswered. Any ideas pleas
I’m sorry to hear that. Is it switching on at all? Is the heater working?
We have changed the transducer and the fan does appear to be going round.
Is it ok to have the heater turned on but to have the water tank empty and not bother with the smoke? Or can this damage the fire? Thanks!
I’m sorry but I don’t know the answer to your question. There is nothing in my manual about using the heater and no flame effect. Whilst this is possible I don’t think it’s recommended, sorry.
Ur amazing thank u😊
My fan wasn’t working so replaced it and the new one isn’t working either, the transducer is making mist but it’s not rising, any ideas?
That’s annoying it’s not working. I would suggest replacing the transducer disc first,if that doesn’t work replace the whole transducer unit. I really hope it resolves the problem
High I have a Dimples Danville DNV20AB I recently had a new mother board put in. I have just had to replace the transducer and fan. Transducer is working (creating steam) but the fan is not.
I don’t know if I have received a faulty one. My question is is there anyway I can test the fan to see if it’s faulty? or could it be something in the fire?
When you turn the fire on can you feel a slight vibration from the fan? Have you double checked it’s connected properly?
When my grandson took a closer look at the new fan he noticed a loose wire in the back. I have ordered a new one and waiting for the delivery, I’m hoping this one will work. Thank you for your reply.@@LivinganOrganisedLife
I have now received the other fan I ordered and it’s still not working, plenty of steam but I can feel any vibration from the new fan. Anyone got any ideas please.
I can’t feel any vibration, that should read.
hi! we have a problem where the lights on our fire keep flickering on and off or even go completely dim!!! would you no what that could be? kind regards Nathan
I’m not sure, have you checked all the visible connections? Are the bulbs loose at all?
@@LivinganOrganisedLife hi! Thanks for responding! Have checked for loose connections and the bulbs are soldered onto the board aren’t the not?? Kind regards Nathan
I think the light board can be replaced but it’s not something I’ve done. I would suggest you speak to Dimplex and see what the next step might be.
@@LivinganOrganisedLife ok that’s fantastic! Thank you very much for your time 😊
Hi I have this problem with this Dimplex fire, where it cuts out after 30 seconds of trying to start up, no mist comes out. Did yours do this too when no mist was being produced? Or would it stay turned on? Thanks.
No mine didn’t cut out. You could try replacing the transducer and fan (I have made videos about both) but it might be something else. Is your fire under warranty?
@@LivinganOrganisedLife it’s out of warranty unfortunately. I took it somewhere to try repair it, replaced the pcb and heater assembly which both didn’t work, but I’ll try the transducer and fan using your videos and see how that pans out - thanks!
Good luck with it Ben and let me know how you get on 😊
@@11payneii11 and up in
Hello, just read about your troubles with the fire. Unfortunatelly, we’re having the same issues. Have you had any luck repairing it? Thanks
Hi, has this fire got a fuse inside it as changed what you said and still not working, thank you
Hi there, which parts have you replaced? Is it just the mist not working? Is it switching on and beeping?
@@LivinganOrganisedLife changed the transducer and fan
The fire lights up but no mist
Have you tried replacing the transducer? You can change the transducer disc or the whole transducer and see if that’s the fault
Done that. Still not misting
My fire keeps going off every 30sec