Client Consultation

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  • Опубликовано: 27 янв 2011
  • In this comprehensive video Sam Villa takes you through the salon Client Consultation process including some invaluable tips for building your wealth. With over 20 years experience as a salon owner, Sam provides important client consultation advice and general hair stylist etiquette that you won't want to miss. Sam also provides you with the communication techniques needed to truly master the hair stylist consultation.
    Learn more about this video at
    www.samvilla.com/blog/client-...
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Комментарии • 63

  • @stevejoshua1995
    @stevejoshua1995 8 лет назад +3

    Wowee Maui!!!! I'm not even in the hairdressing business, but this guy was so riviting, I stayed for the entire lecture. I was online, just searching for a hair consultant, and landed on this video.

  • @nataleefugate5988
    @nataleefugate5988 3 года назад +3

    1. Listen to your client.
    2. Care about what your client is saying.
    3. Make sure your client is comfortable around you.
    4. Let your client trust you

  • @terrihernandez2298
    @terrihernandez2298 5 лет назад +2

    Wow! I personally never had that service of Consultation many of times felt as if their job was not interested to them as if I was wrong scheduling the apt.

  • @moezbenothman1080
    @moezbenothman1080 10 лет назад +7

    Bravo. I love the way you explain things. cause it is mixed with a big heart.

  • @yvonco
    @yvonco 7 лет назад

    looking for tech consultation advice and decided to listen to this and it is very relevant in many aspects.

  • @Jawhima
    @Jawhima 10 лет назад +17

    Wow !this dude is a bomb from now on I'll do better on my consultation

  • @MegaTinni
    @MegaTinni 3 года назад +2

    As a client, have really been put off by stylists not paying any attention to me ,the client, instead talking with their colleagues all the time (and answering phone, booking others while I'm in the chair. Never checking in on how this is the length I want before they cut or ask how I want to style and just go ahead. It is a reason for me to not go there anymore.

  • @fearnot7500
    @fearnot7500 4 года назад +1

    Just after all day long free education from Sam Villa Arteam
    Thank You So much

  • @ximbakaye
    @ximbakaye 8 лет назад +5

    He's a wise man!! 👏🏻👏🏻

  • @olgavargas57
    @olgavargas57 9 лет назад +5

    Sam Thanks a lot... You are just amazing. thanks.

  • @vivianhernandez8636
    @vivianhernandez8636 4 года назад

    This was extremely educating. Great Video!

  • @robincarty433
    @robincarty433 5 лет назад

    Not sure how old this is but , this covers a lot of issues that can happen and how to handle them. Gives you more confidence, behind the chair. Thanks

    • @samvillahair
      @samvillahair  5 лет назад

      Thanks Robin... it was shot quite a while ago but many of the same issues happen in the salon today!

  • @authortraceyflowers
    @authortraceyflowers 3 года назад

    Love this Sam. I going to share this with my students.

  • @iambadger6893
    @iambadger6893 2 года назад

    Never touched a pair of clippers but wow your communication tactics are great!

  • @wanderingeyes11
    @wanderingeyes11 12 лет назад

    this is why we love Sam!!!

  • @MrYatabtab
    @MrYatabtab 12 лет назад

    What a nice video! Wow I learned a lot from this dude!

  • @Jbwoi30
    @Jbwoi30 11 лет назад +1

    I enjoy learning from Sam!! He really gives back to us up and coming hairdressers! Thanks so much!!

    • @hezekiahricky7346
      @hezekiahricky7346 2 года назад

      i guess im asking the wrong place but does any of you know a method to get back into an Instagram account??
      I was stupid lost the password. I would appreciate any assistance you can offer me.

    • @johnnycrew2517
      @johnnycrew2517 2 года назад

      @Hezekiah Ricky instablaster :)

  • @kiwanusyoung9114
    @kiwanusyoung9114 4 года назад +1

    I am learning so much wealth of knowledge Sam, I would love to meet you.

  • @nezhein
    @nezhein 9 лет назад

    thank you very much, and God bless

  • @cosibellaunlimited6119
    @cosibellaunlimited6119 8 лет назад +1

    Magnifico bravo Sam.

  • @tshoba8
    @tshoba8 11 лет назад

    i'm not into hairdressing but i enjoy watching this video and i know bit about hairdressing :)

  • @justintimeTM
    @justintimeTM 12 лет назад +3

    wow. i love this.

  • @eaglestar767
    @eaglestar767 12 лет назад +4

    I absolutely love this video. was very informative! Going to definitely do a lot better on my consultations with new clients and with some of my base clients.

  • @TinaTerryHunt
    @TinaTerryHunt 12 лет назад

    AWESOME! BIG TRUTH REVEALED...THANKS SAM

  • @leroym6762
    @leroym6762 7 лет назад

    Good stuff. Thank you sir!

  • @jenkjos
    @jenkjos 6 лет назад

    Wow... It is Vinny and Chris from Vincent's Salon that uses to be in Ft. Myers FL... I knew I recognized them

  • @camronfuller
    @camronfuller 7 месяцев назад

    this is excellent. Thank you

  • @MariaFlores-zx7tq
    @MariaFlores-zx7tq 9 лет назад +2

    Hi Sam how do you drown a head shape? I like that idea, I hope you do not find these question silly.

  • @texanbritt
    @texanbritt 12 лет назад

    Wished I'd of had this information years ago!!!!

  • @francismausley7239
    @francismausley7239 3 года назад

    Thank you. Skills of consultation are a basic principle of good administratiion... "the lamp of guidance which leadeth the way", "the bestower of understanding" ~ Baha'i Faith

  • @shubhangipatil7655
    @shubhangipatil7655 8 лет назад +1

    thank a lot

  • @brendarios2856
    @brendarios2856 26 дней назад

    Every hairdresser should watch this if you dont listen to your clients' concerns and do what you want to them you'll easily lose a client and make a bad reputation for doing what you want and not listening to what is their hair goals.

  • @marcgarcgarc6809
    @marcgarcgarc6809 10 лет назад

    Mind blown!!!!!

  • @anoormuchammad6202
    @anoormuchammad6202 7 лет назад

    you are owsome sam in all video tutorial hair cut tehnique and caonsulation client

  • @sushandewan2633
    @sushandewan2633 5 лет назад +1

    Awesome.....

  • @silvermont331
    @silvermont331 4 года назад

    Omg please let’s update all this Sam 😆almost 2020zz

  • @m4ND_M
    @m4ND_M 11 месяцев назад

    I love your work !

    • @samvillahair
      @samvillahair  11 месяцев назад

      Appreciate you, thank you my friend 💜

  • @stupidteenager23
    @stupidteenager23 11 лет назад

    Oh my goodness do I love this man, he is my hair god :D

  • @sassoguard5401
    @sassoguard5401 2 года назад

    Technical skills and conversation

  • @fearnot7500
    @fearnot7500 4 года назад +1

    Inspiring

  • @lauramarie8746
    @lauramarie8746 10 лет назад

    Genius!

  • @shaut9120
    @shaut9120 Год назад

    Is doing a patch test part of the consultation when colouring hair I ran into a difficulty with a allergic reaction and it’s suggestions on ….now what?

  • @flavitchafernandes
    @flavitchafernandes 10 лет назад

    i love sam.....!!!!!

  • @sjbestfriend
    @sjbestfriend 12 лет назад

    really cool

  • @sandrabreceda8526
    @sandrabreceda8526 Год назад

    True

  • @ClaraMadelaine
    @ClaraMadelaine 8 лет назад

    I want to work at his salon

  • @annabee148
    @annabee148 5 лет назад

    OMG vintage Sam

  • @labornurse
    @labornurse 2 года назад

    Look at the hair!

  • @lovejulieandrews
    @lovejulieandrews 11 лет назад +3

    gosh i wish my stylist would be like this she asks me about my personal life and i would rather talk about haiR!!!!!

  • @akatea9239
    @akatea9239 3 года назад

    You must be able to take control of the client and make sure they know what you expect out of them just as much as what they expect out of you. For example being able to step away when they are on the phone instead of trying to work around the phone. Having good communication is going to encourage clients to come back.

  • @anaalnsiqueira
    @anaalnsiqueira 11 лет назад +1

    this guy is an fking genius!

  • @04Mscentrum
    @04Mscentrum 9 лет назад

    04mscentrum Aha! This is all about HIS "wealth"?
    If a person just wants a trim and color?
    That's ALL she wants.
    If she says:
    "I want bangs,long--almost over my eyebrows"? LISTEN.
    Hate when they say:
    "It'll grow back."
    WHEN I WALKED IN, I DIDN'T HAVE TO WAIT ".....FOR IT TO GROW BACK."
    I do NOT like salon products pushed ON me, ever.Period.Been there, done that.

  • @meliihgo
    @meliihgo 12 лет назад

    i NEED this man!! to cut my hair! or at least sit on his chair!! :3

  • @suhealahamad4477
    @suhealahamad4477 5 лет назад

    He iS going to be a mad

  • @slkbeauty
    @slkbeauty 12 лет назад

    I´m so sorry that htis video isn´t in german language.