Hyundai, Kia drivers may qualify for free engine replacement, but there's a catch

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  • Опубликовано: 29 дек 2024

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  • @georgeburns6512
    @georgeburns6512 9 месяцев назад +30

    Same thing happened to my wife’s car. They wouldn’t replace her engine with under 100k miles. We did everything right. Had the ksds done when it was up and they still refused to repair it. Offered us 500$ for the car and we declined and ended up selling to someone else. Hyundai and Kia is full of shit. I’ll never buy another one again.

    • @nicholausbuthmann1421
      @nicholausbuthmann1421 4 месяца назад

      What was their "Boiler Plate Answer" for not honoring the "KSDS Upgrade" ? I'd love to hear about their "Movable Goal Posts" ! Similar thing happened to me.

    • @matperez1168
      @matperez1168 Месяц назад +1

      Gosh lexus for life toyota honda

  • @NDZGerman
    @NDZGerman Год назад +32

    Had a Kia, motor blew, had it replaced by third party prior to the recall because the dealership said "there's no recalls or problems but you can have it towed up here and run a diagnostic and send it to Kia" aka, out of my pocket costs. Month later recall came, couldn't get my money back. Got rid of that hunk of shit and never buying Kia again.

    • @Hendrix9619
      @Hendrix9619 Год назад +1

      Wow I’m literally going through the same thing now. Idk what to do

    • @NDZGerman
      @NDZGerman Год назад +2

      @@Hendrix9619 they're playing games hoping people don't stick around for a refund. My buddies mom also had a Kia with the same issue, she is still going back and forth a year later trying to get money or repairs. They offered to "fix" something to keep the engine from blowing and call it good, but all they do is limit speed to 25 mph. I gave up, hope you find something.

    • @Hendrix9619
      @Hendrix9619 Год назад

      @@NDZGerman yeah unfortunately I had to find out the hard way. Dealer said recall only apply to first owner. Now I’m stuck with a bill. But thanks for the reply I appreciate it

    • @pilotavery
      @pilotavery Год назад

      There's actually an open claim to get your money back and you can contact a lawyer about it. They have to reimburse you for the cost of the new engine.

    • @majorlagg9321
      @majorlagg9321 Год назад +3

      @@Hendrix9619 Go see another dealer. Recalls apply no matter who owns the vehicle.

  • @homebound-g3o
    @homebound-g3o 11 месяцев назад +33

    I literally just went through this myself. I bought my kia sportage with 19k miles as the second owner. It was the best vehicle I personally ever owned. I changed the oil every 5k and took great care with the car. At 135k the engine blew on my way to work. The lady at kia told me I wasnt eligable for the engine replacment because the car had unserviced recalls. However as the second owner I never received one recall notice. What a crock of bull.

    • @rowsdower12
      @rowsdower12 8 месяцев назад

      Sorry to hear. That sucks

    • @42luke93
      @42luke93 8 месяцев назад

      I have that fear of the car breaking on the way somewhere important. Did you wind up just leaving the car side of the road and get to work or did you have to call out of work?

    • @homebound-g3o
      @homebound-g3o 8 месяцев назад +9

      @@42luke93 I had to call a tow truck. I sit beside the road for about 4 hours and made it home around midnight. I had to call in to work and the type of job I have just know that calling in is a big deal. I lose overtime pay because of it. All said it cost me 200 tow and about 500 overtime pay. Plus no car for about two months. They wanted 3500 for a used engine that only had a 6mth guarentee. I eneded up buying a Toyota and now have a payment I didnt need. DONT buy KIA!

    • @hauntedandAloneFB
      @hauntedandAloneFB 8 месяцев назад

      Wow

    • @OffTrap
      @OffTrap 3 месяца назад

      Its called a Voluntary Recall. They'll post the recall, but won't publicly post it for you. You have to look it up on your car on a Recall/Vin check website. Then, Will you found out that your car needs a recall. By then, it'll already be too late if your not constantly checking up on your car. BMW did this a few years ago with their older 7 series. Ppl were pissed.

  • @MEN101
    @MEN101 11 месяцев назад +31

    This is why I drive a Toyota.

  • @jazz-2-moonbase2
    @jazz-2-moonbase2 16 дней назад +1

    This JUST happened to my 2019 KIA Sportage... I am beyond shocked and stressed by having no car, no warning, no communication from dealer oir kia that this could even happen. This is my 4th KIA too and never had any issues until THIS. Oh wait- my last sportage - the alternator broke off of the car while I was driving it about a year in - THAT was weird!

    • @markanderson4794
      @markanderson4794 7 дней назад

      I have the same car. How many miles did yours have at failure? Are you getting a new engine?

    • @jazz-2-moonbase2
      @jazz-2-moonbase2 7 дней назад

      @markanderson4794 76000 anx they're replacing the engine under warranty but had to give past year's oil change history first. Once i passed that, warranty was approved. Fucked up part is NO LOANER. HAVE TO PAY RENTAL OUT OF POCKET FOR 2 MONTHS AND THEM FILE.CLAIM FOR REIMBURSEMENT WHILE STILL MAKING CAR PAYMENTS AND INSURANCE PAYMENTS.. FUCK KIA!! NEVER AGAIN!

  • @Randomuniverse-qn6cc
    @Randomuniverse-qn6cc Месяц назад +2

    Im in the same position my engine went from 69 mph to 45 mph on the highway. Set it to repair.they had to rebuild it.

  • @Dean3Corso3
    @Dean3Corso3 Год назад +7

    I’m going to be clear about the denial of engines. Whether you get turned down is what techs and service managers that are running the show. We’ve never denied them unless there wasn’t an update (as of a couple of years now) or before the update issue, we flipped them out. We never had problems. So we found out that there are three people that are involved: techs, service manager, and most importantly the warranty clerk. KIA is getting in trouble because of crappy clerks mostly, but techs may misrepresent the issue and the service manager might deny the fix. But you’d have to know all this to know all this :/

    • @JD-uy5js
      @JD-uy5js 4 месяца назад

      Sounds like you work at a dealership? My 2013 santa fe sport 2.0T is starting to burn a good amount of oil at 80,000 miles. Does the engine have to blow in order to get it replaced? I have done all my own oil changes at the correct intervals and have many receipts (maybe not all). Full synthetic mobil 1 5W-30

    • @nicholausbuthmann1421
      @nicholausbuthmann1421 4 месяца назад

      ​@@JD-uy5jsSounds more like an "Industry Lobbyist" actually.

  • @SunnydBuns
    @SunnydBuns 7 месяцев назад +3

    I've had my 2014 Santa Fe for 3 years now. I made sure I kept up with all of my services then boom my engine goes janky at 108k miles. The dealership told me I could get a 500 dollar diagnostics that would take up to 3 weeks before sending the results off to be reviewed. Then proceeded to tell me I would most likely be denied because I'm the second owner but if I was approved, it would take 3-6 months to be repaired. He found a warranty for an engine replacement ONLY if my engine locks up... I'm legit stuck.

    • @Fierce4R
      @Fierce4R 3 месяца назад

      I have a 2017 Sante Fe Sport that was burning oil. I keep getting it changed. Didn't know why it was happening then just recently I was coming home on the highway when this knocking noise happened then the car started losing power. I had to have it towed and find a way home. The mechanic says the no knocking sensor wasn't working, and that the engine is no good. I'm the second owner and wasn't notified about these issues either. Hyundia should be ashamed of themselves.

  • @Gtheexplorer_
    @Gtheexplorer_ Год назад +8

    I have a 2017 Hyundai Sonata. I have warned Motorworld that engine is burning oil. Now my engine stopped working & the car did not give any warnings. Hyundai will not be covering it because it’s only for certain parts in the engine. Even tho the whole engine needs to be replaced. It is fascinating how you can tell a mechanic somethings wrong and come back with a “we found the problem” about a month later the engine stops working. I religiously have brought this car for its DUE services to hyundai motorworld now here we are.

    • @Gtheexplorer_
      @Gtheexplorer_ Год назад +5

      Update just spoke to Hyundai now they’re saying because I am not the original owner I am not covered for the 100k mile engine replacement. Lol apparently if you’re the second owner it’s only cover for 60k with 5 years on it and I’ve only put 40k on the car and I’ve only owned it for 3yr. But they, for some reason can’t give me this information in writing it’s just different representatives, giving me different information. How awesome is that?

    • @Gtheexplorer_
      @Gtheexplorer_ 11 месяцев назад +5

      Last update, Now after months of back and forth. Hyundai is not covering my engine replacement because the "ROD BEARING" did not cause the engine failure. Motorworld states Cylinders 1,2,3,4 failed which is what caused the engine failure. Now Motorworld is charging me $7,500 for a brand NEW engine with 12k mile "parts for parts" warranty or 1yr whichever comes first.

    • @nicknorthcutt7680
      @nicknorthcutt7680 11 месяцев назад +1

      Same here. I have the same model. The engine blew up without warning and now I don't have a car. They said they wouldn't cover the warranty and now the car is destined to go to the junk yard. It's honestly devastating for me...

    • @nicknorthcutt7680
      @nicknorthcutt7680 11 месяцев назад +1

      ​@@Gtheexplorer_same here. I have a 2017 Hyundai sonata. Only owned it for 2 years and now they want 6,500 for a new engine. I can't believe It to be honest.

    • @Gtheexplorer_
      @Gtheexplorer_ 10 месяцев назад +1

      @@nicknorthcutt7680 it sucks. Hate that you & many others are going through this to. I was struggling on deciding whether I should replace the engine, but it’s just too expensive and I have been warn if the engine fails again I’ll be having to come out of pocket for it. That’s just crazy. It doesn’t seem worth it!!!! I just don’t understand, if motorworld is giving me a “NEW” engine. Why does it have a suckish warranty it’s a new engine it should offer much more than 12,000 miles.

  • @glennvernes8305
    @glennvernes8305 11 месяцев назад +4

    I was lucky. I bought the car CPO from a Kia dealer. I got the recall notice in the mail and had the work done. The engine blew at 85 k and I was covered. However Kia gave me a hard time about reimbursing my rental car costs.

    • @BBountyHunter
      @BBountyHunter 8 месяцев назад

      I have an Optima and got called for a check in relation to that recall. The audacity of these guys… they want the car for the whole day, but won’t provide a curtesy car free of charge and they’re acting like they’re doing me a favour.
      I had a BMW before and when there were issues with it, they picked it up from my driveway, dropped off a curtesy car for me to use for 3 weeks and didn’t charge anything for it.
      It’s probably the last Kia I will ever own.

  • @SteveSabbai
    @SteveSabbai 3 месяца назад +3

    Your first mistake is buying a new Kia or Hyundai.
    Your second mistake is buying a used Kia or Hyundai.

  • @ralphabreu5022
    @ralphabreu5022 11 месяцев назад +39

    Simple solution
    Don't buy a Hyundai or a KIA....

    • @tocreatee3585
      @tocreatee3585 5 месяцев назад +2

      these used prices of KIA and hyundai are very tempting.
      but i know i will pay later if i buy cheap junk like KIA/

    • @toyotacorollaaltis8613
      @toyotacorollaaltis8613 2 месяца назад +1

      Toyota or Benz all the time nothing else

    • @toyotacorollaaltis8613
      @toyotacorollaaltis8613 2 месяца назад

      @@tocreatee3585 If its so cheap it can justify it dying in a week go for it if not let some other fool buy it

  • @hauntedandAloneFB
    @hauntedandAloneFB 8 месяцев назад +2

    I’m not sure actually years this effects but my first year kia soul 2010 I drove for 10 years put 183k on it and never had a problem now my daughter has it 3 years and she’s got 224k still runs perfect

    • @flamestornado9272
      @flamestornado9272 3 месяца назад

      That's awesome, I also have a 2012 forte that ran 200+ in km with no major issues. Beware both these cars were recently recalled in my country for a potential electric short circuit of the hecu. Check if it's recalled where you live.

  • @danielmeraz1628
    @danielmeraz1628 9 месяцев назад +1

    If the recall for elantra too? My wife's 2017 elantra motor quit working. It only had 104k miles

  • @michaelduran8392
    @michaelduran8392 Год назад +5

    you must also have proof of oil change from where you had it done or you must have receipts that you purchased oil and a filter if you done the oil change yourself. no shit!... Kia is trying to get out this loop hole do not get caught in it.

    • @rosetrauger6810
      @rosetrauger6810 5 месяцев назад

      Thats what they were trying to get from me right before my engine blew!

  • @justin3441
    @justin3441 Год назад +3

    The point i wanted to get out was i have proof it was taken to Kia to get the hidden recall, and they didn't do it. They argued saying it wasn't true, that it was never there, and once i proved it, they changed it to i should have known and done again. If you can't trust if the dealership actually did their jobs then the whole thing is pointless. You're doomed if you do. You're doomed if you don't. Not to mention all the other excuses they come with to deny if you got the ksds.

  • @OkayOlivia402
    @OkayOlivia402 5 месяцев назад +2

    The catch is you need all your maintenance records.

  • @jerrymcgeorge4117
    @jerrymcgeorge4117 3 месяца назад +1

    Never underestimate the ability of the auto manufacturers to reach new levels of dishonesty.

  • @buhopapas9010
    @buhopapas9010 29 дней назад

    I have a 2023 kia forte gt line engine stop working after 17K miles randomly got check engine light

  • @Charlotte_Photographer
    @Charlotte_Photographer 2 месяца назад +1

    2016 Hyundai Tucson 93,000 miles. 16.L Gamma engine is toast and the dealership wants $10,000 to replace. All these engines should be recalled,. They are all junk.

  • @jbt8922
    @jbt8922 9 месяцев назад +1

    I am getting my engine replaced right now on my 2015 Hyundai sonata. I am the second owner and never was told about the possible engine issue. I hope the replaced his engine

    • @ImOutsideFoo
      @ImOutsideFoo 7 месяцев назад +1

      How did u get them to replace your engine?

    • @nicholausbuthmann1421
      @nicholausbuthmann1421 4 месяца назад

      You buying a "Used Engine" just like me to put in ?

    • @jbt8922
      @jbt8922 4 месяца назад

      @@nicholausbuthmann1421 no Hyundai replaced with brand new engine.

    • @jbt8922
      @jbt8922 4 месяца назад

      @@nicholausbuthmann1421 take to a Hyundai dealer or call and give you vin number to see if you qualify. You have to show maintenance records as well just for oil changes.

  • @MathewMartin-gi9yz
    @MathewMartin-gi9yz Год назад +1

    I guess its a 5yr/60k unconditional warranty, if its over that many miles or years- open recall or not, your screwed, and its only lifetime to original owners or warranty transfers. Everyone gets the 5yr/60k warranty, im the 3rd owner. Im getting my 2019 konas engine replaced for free. I had 58k..

  • @josephbingham1255
    @josephbingham1255 6 месяцев назад +1

    Well. In all fairness some Hyundai motors last a long time. Even Toyota has had issues with oil burning relatively new vehicles as a result of government regulations for higher mpg.

  • @jessicaingram7335
    @jessicaingram7335 Год назад +4

    And Huyndai engine went out smh just two weeks ago

    • @NicCoCoh4007
      @NicCoCoh4007 Год назад +1

      Take it to a Hyundai dealership so they can replace it

    • @jessicaingram7335
      @jessicaingram7335 Год назад

      @@NicCoCoh4007 I did but they try lie taking about my engine vin number don’t match my car

    • @Fierce4R
      @Fierce4R 3 месяца назад

      Mine just went out too on the way home. Now I'm seeing that the issue is common, and Hyundai is aware of it.

  • @hj9808
    @hj9808 7 месяцев назад +1

    Catch is, you gotta be an attorney to prove you deserve engine replacement at the dealership.

  • @Jumperman12mac
    @Jumperman12mac 4 месяца назад +2

    And people complain about Nissan. Crazy.

    • @radiorick4975
      @radiorick4975 Месяц назад

      Yes bad truck radiators for how many years 7 or 8 years years maybe more. Trans cooler chamber leaking in coolant fluid

  • @donaldandmijung
    @donaldandmijung Месяц назад

    were in the same situation. refusing to replace the motor on our sonata. never buying another hyundai or kai product.

  • @melimel7029
    @melimel7029 21 день назад

    Certain year Hyundais and Kias with this engine issue should be considered salvage since the dealerships refuse to replace the engine for free.

  • @Blue-Blazes
    @Blue-Blazes 5 месяцев назад +1

    I had a 89 Yugo that made KIA look like a Honda Accord.

  • @martymuse5891
    @martymuse5891 8 месяцев назад +3

    No, push it, push it, push it.They finally replaced my motor!!

    • @lizgibbs7445
      @lizgibbs7445 6 месяцев назад

      What did you do?? My Santa Fe check engine light just started blinking.

    • @Fierce4R
      @Fierce4R 3 месяца назад

      @@lizgibbs7445 I've had regular oil changes on my 2017 Santa Fe Sport was coming home when the check engine light and oil light both came on. I had just had an oil change. The car lost power. I had it towed. the mechanic thought it was the knocking sensor but then said it's the engine. Its no-good needs a new one. I think since we're all having the same issues that a class action lawsuit needs to be filed. We shouldn't be out of money when they knew about these issues and didn't notify us.

  • @trevorgwelch7412
    @trevorgwelch7412 10 месяцев назад +6

    A new 2024 car of my choice would be better than any rebuilt engine .

  • @TylerRivera635
    @TylerRivera635 11 месяцев назад +4

    Hyundai is not Honda I said buy a Honda 😭

  • @donniedarko979
    @donniedarko979 8 месяцев назад +2

    I will never buy their autos again. It's not metal shavings. It's crap engines, and they know it.

  • @tihzi8678
    @tihzi8678 9 месяцев назад +1

    I just bought a 2024 Kia forte and it won’t start starter or alternator ..like are you serious .. I’m in Sacramento pick up kid from sierra college go to leave won’t start .. guy from Kia says ( NOT BIG DEAL) he could of cared less..I have had the car 6 weeks to top it off the salesman picked it for me wouldn’t let me pick my own car..

  • @guildrich
    @guildrich 9 месяцев назад +1

    Hyundai/Kia are the epitome of unreliability. Even though I've never driven one, I can tell just by looking at their vehicles, that they are flimsy, uninspiring POSs!

  • @johnfakename1823
    @johnfakename1823 2 месяца назад

    Absolute nightmate having a hyundai. Nothing but serious, expensive, life threatening engine issues, and they will give you a hard time a biĺlion times over and make you wait an eternity for anything.

  • @superior54
    @superior54 11 месяцев назад +2

    Sabotage, metal shaving . Unbelievable. It's dirty people put pieces of metal in the engine

    • @terencenelson1950
      @terencenelson1950 9 месяцев назад

      The metal was left in there during the manufacturing of the engine

  • @Bonsai-Miata2020
    @Bonsai-Miata2020 8 месяцев назад +1

    Understanding the pro's and con's of a gasoline direct injection motor is paramount. I have a 13 Rio with 143,000 miles and not one break down.

    • @tubeyou0925
      @tubeyou0925 7 месяцев назад

      I think understanding what you're talking about is more important. This has ZERO to do with GDI.

    • @SL-pg4dh
      @SL-pg4dh 6 месяцев назад

      @@tubeyou0925these gdi engines are crap regardless

  • @bobmcl2406
    @bobmcl2406 3 месяца назад

    How the heck has this problem persisted for more than 10 years? They knew about the manufacturing problem very early on, yet they never fixed their process? Stupid management decisions.

  • @darkma1ice
    @darkma1ice 2 месяца назад

    Lifetime means life of the engine if it died then it’s past lifetime -car manufacturers today

  • @Turboy65
    @Turboy65 7 месяцев назад +1

    Hyundai is garbage tier and Kia is their budget brand. You'd have to be BADLY misinformed, or outright DUMB, to choose to own a Kia.

  • @GodSaveThePhilippines0821
    @GodSaveThePhilippines0821 10 месяцев назад +3

    I don't blame well-meaning folks who dare not to touch any Kia or Hyundai vehicle

  • @highwayxj9397
    @highwayxj9397 2 месяца назад

    The guy’s hair is also under recall

  • @laggy231
    @laggy231 21 час назад

    he wanted reliable but bought a kia...

  • @Gnarly858
    @Gnarly858 10 месяцев назад +3

    Hyundai replacing my motor for free on my 2018 with 130,000 miles it's all about being the original owner

    • @Jpilgrim30
      @Jpilgrim30 7 месяцев назад +3

      Shouldn’t have to be the original owner. When the manufacturer has a production error that affects this many people they should be forced to stand up and own it. My older neighbors friend bought a 2017 Sonata with 40,000 miles on it and the engine is toast at a little under 70,000 miles. Thats beyond ridiculous.

  • @truno7
    @truno7 11 месяцев назад +6

    If you drive a Hyundai or Kia you literally demonstrate to society that you know nothing about not only cars, but how to not waste money. You literally show that you can’t do 25 minutes of research before buying something.

    • @guildrich
      @guildrich 9 месяцев назад

      Amen to that!👍 I honestly believe that Hyundai/Kia make most of their money from "Karens" or welfare queens, who apparently need a car just as trashy as themselves. 😂

    • @SL-pg4dh
      @SL-pg4dh 6 месяцев назад

      They are dirt cheap and fine exterior. Its how they get people

    • @DerekJensen-m3q
      @DerekJensen-m3q 6 месяцев назад +1

      Yeah I got 211k out of mine and my other one is still going strong so you know nothing about cars apparently

  • @jaystechroom
    @jaystechroom 8 месяцев назад +1

    Shady.

  • @about200
    @about200 10 месяцев назад

    just sell it bro

  • @marcomolina2654
    @marcomolina2654 4 месяца назад

    Oh shit toyota

  • @tonycastro6154
    @tonycastro6154 Год назад +5

    no kia in drive way,,but a dodge??>?hhhahahahah same sht

    • @speedingAtI94
      @speedingAtI94 Год назад +4

      dodge won't catch fire or get stolen in 1 minute or got engine blown up. It is so much better than a kia.

    • @guildrich
      @guildrich 9 месяцев назад

      Hyundai/Kia makes Dodge look like Toyota.

    • @DerekJensen-m3q
      @DerekJensen-m3q 6 месяцев назад

      Yeah replaced my dodge motor already talk about junk

  • @alexvids9232
    @alexvids9232 6 месяцев назад

    My kia sedona blew the head gasket at 97k miles. They quoted me $12,000 for new engine and labor. I couldn't afford it and parked my van for 1 year while making payments on it. This week i got a letter in the mail stating my warranty was extended for this issue and it will be fixed free of cost. I dropped it off the next day. I have to wait 4 to 5 months to get my van back with a new engine. I lost 1.5 years of use on it. Will never buy Kia again.

  • @RodneyCarter-u7c
    @RodneyCarter-u7c 10 месяцев назад

    I'm in the same situation with my Hyundai sonata redicules so why send notice out to people home even if you not the first owner Im pissed my engine had ,133.000