DO NOT STAY HERE!!!! This place was DISGUSTING!
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- Опубликовано: 12 дек 2021
- When you travel and pay to stay at a Large Hotel chain you expect it to be clean right? Well unfortunately that isn't the case these days and that was definitely true for our stay at the Holiday Inn Express in Odessa, TX while we were traveling back from San Diego, CA after going through Hospice with my Dad. After driving all day beginning at 7 am we finally found a room in Odessa and unfortunately it was not what we expected! I'll let the video review do the talking but we can say do not stay here if you are looking for a clean Hotel and a good nights rest. You will end up being aggravated and if the Manager didn't fix it for us chances are they won't fix it for you.
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as a housekeeping THIS is my WORST FEAR !!! having one of my guest rightfully complaining about a room i cleaned 😓 and that is exactly why i double , TRIPLE CHECK before moving onto my next room! the dirty bathroom floor and dirty ass bath towels in this video is extremely UNACCEPTABLE ugh 🤢 people are truly disgusting , housekeepers rushing not paying attention smh …
i also am a housekeeper...not only is it our responsiblity to CLEAN our assigned rooms...up to 30 each day, with a time limit of less than 15 min......BUT, the Supervising Housekeeper, SHOULD NEVER had approved unclean rooms
I did hotel house keeping too
And I have been a guest in hotels all my life
Cleanliness is key to avoiding Montezuma‘s revenge
A bad case of vomits and runny poos 🙀😳😁
Is not a holiday or business trip
It's so hard with the time limits they give. Plus getting on your hands and knees in every room with a clean towel to make sure you didn't miss one hair. I had to quit. The messes people would leave I couldn't do everything I needed in 15 minutes. Sometimes I'd take an hour on huge suites, doing their dishes and everything else. I didn't care I wouldn't leave it dirty. But the pressure of the time limit made me leave.
Damn I want a house keeper like you.
The sheets you can request to change. We did that in Hawaii. No questions asked by the staff. But the room looks good.
Rules when staying at hotels:
(1) do not go barefoot on all floors especially in the bathrooms. Use a towel on the bathroom floor to step on. Ask for extra towels, they are free. Bring a pair of sandals to wear in the hotel, it's a no brainer.
(2) You can always call housekeeping to change the sheets at any moment. Make sure you tip them at the end.
(3) When you enter the room, look under the beds and window sills. Make sure there are no bodies or Chinese takeout food rotting. It happened to me (the Chinese food) in Boston one time.
(4) Make sure you tip the housekeeping at the last day. I normally give $20 after 5 days stay.
Well hawaii is a sh!t hole so....
Into each life a little rain must fall. Glad to see you survived.
Whatever that does not kill us makes us stronger- Friedrich N.
It's a Holiday Inn that's like wanting a 5 star dining at McDonalds. Especially in Odessa.
I'm with you on this one, snowboy. These people expect the place to look and be serviced like the Waldorf Astoria. Finding one tiny hair in your room should not make a person want to strangle the manager.
@@jessieball6195… You didn’t pay attention very well because she didn’t find just one tiny hair. She had dirty towels in the bathroom with hair in them. I don’t think you understand that her room wasn’t even cleaned. The bedsheets were not changed. The whole room did not receive housekeeping.
Absolutely unacceptable. That room was NOT cleaned at all.
Oh you wouldn’t like my hotel, I’m a manager at a hotel in Atlanta, there are plenty of reasons why the rooms aren’t as you would expect. 1 is it’s a pain to keep housekeeping. When housekeeping doesn’t show, guess who has to go clean them rooms, management and GMs. And we have to get through them fast . Just last week I had 45 rooms dirty with no housekeeping. It’s not as easy as y’all think it is
I truly empathize! Despicable! I refuse to accept pubic hair on bedsheets in any hotel or a dirty bathroom!
I watched the entire video. Here is the thing- If you see a bunch of negative reviews it's still possible to have a great experience. If you see a bunch of positive reviews it's still possible to have a negative experience.
It's not that you cannot "trust" the reviewers. I've also had nothing but positive experiences with LaQuinta but that doesn't mean they don't have bad reviews and dirty rooms. It happens, especially the way things are currently with worker shortages and businesses pushing the remaining workers to do more and more with less and less.
That's not to excuse the filth that she showed in that room. It was disgusting. What's most impressionable is that Holiday Inn Corporate did not make it right. THAT would make me stay away from them in the future- ALL of them, not just that specific location. And for that I am grateful, so that I can avoid such poor customer care in my future travels.
right? a few years ago i went to clearwater for a few days, went to some 2.5 star not brand name hotel and it was an amazing and clean expierence.
She's just being a whiny snowflake. It's called life and life will have imperfect moments. Social media has become nothing more than a platform to let the whole world know you found a couple bugs and a pubic hair. When we can start getting over all of that crap, you'd be amazed at how happy people can be.
!!!!!!!!!! AGREED
My husband lived in a Holiday Inn in Alexandria for several months between September 2001 till early February 2022 in Alexandria Louisiana. He stayed in multiple hotels during a deployment with the Louisiana National Guard doing Covid orders. There were issues even with that hotel such as mold on the ceiling in a room. Some outlets were not working in another. By the time he was at the end of his deployment the hotel was starting to get renovated.
That was a long stay.
For 21 years ??????
Wow that is one thing that totally grosses me out is a dirty bathroom floor with hair and stuff all over. First things I always check is bathroom floors and then beds. I have had that happen to me a few times over the years on vacation where floors weren’t cleaned and it totally disgusted me and ruined my overnight stay. I have stayed in the beach town of Wildwood NJ many times where they have older privately owned motels from the 50s 60s but I can tell you every different one I stayed in they were so clean you could eat off the floor. They also had great reviews so that was why I booked. I will never forget one of the motels there we were waiting by the pool,for our room to be cleaned as we arrived early. I , saw the maid cleaning the room walk out and then another woman with a clipboard in her hand walks. She appeared to be inspecting the rooms after the maid is done. I was so happy to see that as I knew the room would be immaculate. I wish they did that at all the hotels.
Flip flops at all times people and remove the spread. I laugh because people that are terrible at home expect folks to be clean at a hotel.
You can't beat Wildwood privately owned hotels. I was always treated like family. Some of my fondest memories...
Did you report this to the head office? I had a similar experience at the hiexpress at Hilton head. I’ve never had a bad experience before but stayed there last year and the floors had obviously not been mopped in at least a month.
We have good luck and bad luck with the Holiday Inn Express. Our worst time was when Holiday Inn gave us a key and the key did not work till about 2 hours later. The whole hotel key system did not work.
That sucks! Been there that happened to us once when the kids were little and we were traveling. I kept thinking man I miss the old days with old school keys😉
At least the room is cleaner then her car LOL. Also why do guest don't leave tip in hotel for housekeeping staff who clean after themselves (and kids mess)? Its okay to give 20% tip to waiter at restaurant but not even $1-2 to hotel cleaning staff who also work at bare minimum?
Just an FYI regarding your idiotic comment..... Our can is actually filled due to us driving across County from FL to CA then back again to spend time while my Dad was going through Hospice then passed. Our total time gone away from home to be with him was about 2 months so yes that requires quite a bit of items. Also your ignorance shows in how you have no idea the difference in pay between servers (National Minimum wage is $2.13 because tips are common versus hotel workers far higher. Lastly my car is not being rented out to Stangers for over $100 for a 20 hr period. Next time do yourself a favor and think before typing it will save you from looking like a complete and total moron.
@adventureswithbecky Wow! Just by reading your comment I can tell you’re a very unhappy and bitter person. You did not have to call anyone an idiot/idiotic. Look at the way you treat others that you don’t even know. I get the feeling that you must be horrible to deal with at a restaurant. I feel bad for your next waiter/waitress. Most people in the comments are commenting against you because your complaining about such small issues. Whatever your response might be to me and no matter how rude you try to be, my feelings cannot be hurt by a stranger like yourself with such a damaged ego. You have already shown your true character through this video and in your comments. I hope God blesses you and softens your heart.
I always tip my housekeeping staff. $10 per day is the current minimum. I also pile my towels neatly in the bathroom and bundle my trash. I know that they work hard and most people don't tip. Those are the people who should stay home.
I always leave an envelope with a cash tip.
@@joeygarza4370Agreed, she puts it out but is quick to call people names. Seems the comments section disagrees with her about 80%.
As of late, I have been having this same type of experience across the IHG brand. it's a shame because these are among only a few places where the property is decent and reasonably priced. O well, back to Hilton for me I guess. Additionally, there is very little good in Odessa Tx so this might have been top-tier for that city. I have literally never had a good experience there and I have been a fair few times.
Oh im so sorry for your experience. It was sad because at first it seemed so nice!
Looks like you are almost at 1k followers. We are coming to FL at the end of March! ~Sherii
Nice that is pretty soon. Hope you have a safe trip down and a fun time visiting Florida!
Nothing is perfect. Even staying at the most expensive hotel anywhere you go is not perfect. If there are more positive reviews than negative ones, I'm gonna go by the more positive ones. If you're going to be picky. Don't travel.
You can tell you didn't bother to watch the video because it shows in your comment. If you aren't going to actually watch something then don't comment. Expecting to not have pubic hairs in bedding and showers/floors is pretty reasonable just saying.
If you are staying at the most expensive hotel, then it should be perfect because you are paying for perfection.
@@qntkka As I said nothing is perfect. But I got your point.
There's ZERO excuse for lack of cleanliness especially for these huge money grubbing corporations.
@@Adventureswithbecky ac
That happened to us at Elvis’ Heartbreak Hotel. We had to have the cleaning service come in and clean the bathroom, and remove the PORN magazines from under the bed! That told us that the entire room WAS NOT cleaned at all. You can tell when this happens, it’s rude, foul and dishonest of the housekeeping staff and the hotel.
Man that is insane that happened to you!
I wish that people would learn the difference between an OUTLET and a PLUG.
I take my own towels and sheets to all hotels I go to. If something is wrong, I pick up the phone.
It’s nice I like it. It’s not disgusting. The Holiday Inn express Hotel is not disgusting.
I used to pick up IT subcontract work for Choice Hotels, IHG (parent company of Holiday Inn Express, but also Candlewood and a few others), and Microtel. What a lot of people don't realize is a lot of this stuff can be caused by local managers and staff. I could tell which ones were under bad management at the time, because the management would literally forget that the parent company scheduled me to install or fix something, they were that uninterested in operating the place. As always read recent reviews of the local one you're planning to stay at (as it's something subject to change if current franchisers sell to others or get sold out of the business).
So for this reason thanks for posting the location of it instead of just blaming IHG.
Agree 100% with everything you said! The sad thing is so many don't care that their crappy work ethic can destroy the name of who gave them a job in the first place. All goes back to an ungrateful heart.
@@Adventureswithbecky Yep, even though franchise owners are technically their own business owners to a certain degree, the corporate company is still bearing their name on a service the franchise owner is responsible for.
A couple of the worse hotels I did work for used to be Econolodges, but after they sucked for a long time, even Econolodge was like "we don't want our name on it" and sold them out. Now they operate independently and have so little business that they rent long term to folks in desperate need for cheap apartments to supplement.
bros complaining about towels 💀
I’ve worked housekeeping. That room was not cleaned at all. They have serious issues if you leave hairs. They literally give the housekeepers tapes and special things to pick up the hairs.
I think she did a quick wipe and called it a day. I just can't get over these places that continue to raise the price and lower the quality so much.
Exactly why I bring my own towel and sheets soon as I get to the hotel I Tare off the bedding and towels
Wow, that must be a drag to lug all that bedding around with you. You know, not every hotel/motel you stay in will you feel the need to bring all that extra weight around.
'We promise... Clean means clean'... LOL! Right! I'm so sorry for your experience. I hate when my room is not clean. Yuk!
I know I felt like writing LIARS in big huge letters on the card and leaving it there.
Looks like a college dorm all ikea style furniture. Hey it’s good to see you on a video again. I’m just starting the video so I’m now watching your video.
Thank you Michelle❤❤❤ We took a hiatus but will do an update video soon explaining why.
While there were a couple of areas in the bathroom that they could’ve caught with some cleaner, it looks to me like some of the things you think are hairs are actually just black threads. I mean, if you put everything under a microscope, you’re going to find stuff. Are you sure that was hair on the sheets and towels?
Remember, there are individuals out there that place these thing prior to video submissions. Find little value in social media postings such as this.
We went into a Super 8 motel and the room reeked of disinfectant and there was a HUGE stain on the floor...I told the clerk...oblivious reaction...told him nobody would stay in that room; better lose the carpeting!
I stayed at a place in Kentucky...(only place in town, car broke down). The wooden exterior walkway to the room was so rotten, only their indoor/outdoor carpeting would save you from falling through random holes in the floor. I awoke in the middle of the night to use the john, and stepped on a huge roach; it ran away with its guts hanging out. The room had punch holes in the wall, creepy mirrors stuck diagonally to the wall, blankets and bedding with burn holes, and carpeting, bedding looked to be ancient. The bathtub had tiles missing and rotten greenboard exposed to water...the finish was coming off the tub and sink, toilet barely flushed.
Now i know where to find.....weird old off code stuff
That doesn't sound dirty it sounds like it was not to code, like the lights flicker on and off, toilet is broken, inconsistent temperature in the shower etc etc
I tried to shower at some place in Olypya WA in 2016? It kept fluctuating between boiling and freezing....at odd intervals lolol
Good god
Super 8 is on my never stay there list. I stayed at one that smelled like 100 cats pissed in the AC.
We stayed a few weeks ago in Midland at the Avid which is another brand of IHG and the shower was filthy...... I had to crack out the Tilex I keep in my bag. This Avid hotel is a brand spanking new hotel as well. I guess Maria @ 5:10 tells fibs. 🤦🏻♂Thanks for sharing this!
Isn't that aggrivating when you spend so much for less than a 24 hr period?
@@Adventureswithbecky Yes, it is.
This appears to be a scam - When she originally shows the room she shows the shower items, but later when she shows how disgusting it is, she shows a totally different shelf with different shower items, and later, over her shoulder, you can see the tops of shower items that don’t look like the ones in the first portrayal
Just like she showed a bed that looks like she slept in for the night than films hairs on it the next day
I worked for a Hampton Inn years ago & they would inspext every room after they were cleaned to make sure no dirt or hair was left behind however we only washed comforters & blankets once a month so to me that was even more disgusting than leavimg a little dirt on the floor or shedding a few hairs from my ponytail while cleaning. ,,
I was staying 3 day weekend at a holiday inn near smokie mountain in Tennessee. Looked clean, but horrible stink. Told manager, they had it re cleaned while we went on day trip. Came back. Had obviously been cleaned again. Looked fantastic. Stink mixed with cleaning product smell. Took to investigate stink source. Discovered a previous guest had wiped a filthy butt on the window side of the curtains. A huge amount. Like enough to fill a taco salad shell.
Told manager. She was speechless. I demanded a new set of curtains be installed immediately. She claimed holiday inn doesn't have replacement curtains at a moment notice.
All the other rooms are occupied BTW.
She says her only solution is to remove the curtains and tape some amazon boxs on the window for our privacy.
Fine.
Gave 2 of our 3 days comped.
Stink still lingered...had soaked into my luggage.
Had no option but to go to breakfast next day in stink clothes while the rest laundered out by holiday inn for me.
Fine.
At breakfast a guy's kid asks why does that person smell like a dirty diaper daddy? He said shush. They probably have a medical problem and poop in a bag. She said, like you put a dogs poop in a bag?? Yes honey. This person is like a dog would be.
Kid looked at me all sad eyed.
Fine... dehumanizing....
Wore a scowel on my face till i could go pick up my laundry. Hope they cleaned my bag too.
Go to front desk to get non stink clothes.
Different person on duty. Says they know nothing about a bag to send to laundry, the only bags were from a previous guest who had stayed in the room I'm in and had rushed off leaving all belongs. Requested they be packed up and he'd have FedEx pick them up at the desk. FedEx had just taken all the stuff 40 minutes ago.
Wait...my laundry was sent with the previous guest things?
Turned out it was. They sent my bag to Cincinnati.
They comp my final day there. I had to buy replacement clothes. They refused to reimburse me.
Guess ill have to track that previous guest down in Cincinnati. Maybe catch a Red’s game. Go to that place where my bag is. It's the principle of the thing now. Who wipes their butt on a curtain?? 🤬
Holiday Inn gets a C- On my stay. They did everything they could in an unreasonable circumstance. Now i gotta take matters into my own hands.
I'll update Maybe...
Now you really had something to complain about, that person doing that and rushing off.......you'll never find your stuff. Fake address. Probably another company getting revenge. Sorry.....take that to a contingency lawyer.
I started laughing so hard when you shared the former guest wiped their butt on a curtain and it was enough to fill a taco shell! This is why we can’t have nice things in America! I doubt this would happen in other first world countries.
@@queenmin5902 oh it would happen.....ONCE!
I was so drawn into your experience like a movie. I feel like I need a sequel. So sorry this happened to you!!
Work in the Security and I've been to numerous hotels and motels. And none of them from Hilton types to motels 6. Comforters rarely get wash unless visibly dirty
That is just plain nasty! No wonder why bed bugs and other things are problems at hotels these days.
@@Adventureswithbecky Bed bugs do not search for dirt, dust, or even food as other common pests do in unclean homes. As long as there are hiding places and humans to feed on nearby, bed bugs can infest even the most pristine home.
I stayed at a holiday inn in Ashland Kentucky and there were dirty socks in the bed from the people before me. The cleaning guy was still there I made him give me clean bedding and made the bed myself. If I have to stay in a hotel I’m gonna bring cleaners and request sheets to just be laid on my bed. I’ll do it myself. PS I used to work at a holiday inn and they only change their comforter when it gets a visible stain on it. I asked why and they said because there’s not enough of them.
Yikes that is nasty!!!!
that answer is bs..because comforters can be washed and dried ..just visit the laundry room..and talk to the Head Housekeeper....be super nice..and she will make sure YOU are Taken Care Of.....a nice tip for your housekeeper..in cash..most of the time they never get their tips..the higher ups keep it, when its added to your bill
Thank you for sharing this!!
You are so welcome!
You go on and on... maybe we missed your point. Looked clearer in the daylight? Get to the point.
I was thinking the same !!!
I wouldve just called management and asked them to send someone to clean. Room shouldve been clean before arrival but unfortunately some locations dont clean as well as you would like.
It was around 2 am when we finally arrived so sadly that wasn't an option.
i bet odds her place is not perfect but then again no ones place is perfect. I understand her problem but i been in some good ones and some bad ones that happens everywhere you go.
Me and hubby stayed at a Holiday Inn in Columbia, SC and we were greet by a dead water bug. We tookk photos and took it to front desk. The manager came, inspected and sent in a cleaning crew.
My hubby's retired military, so he made them pull all the furniture from the walls, etc.
In the end we stayed because he supervised the cleaning and they made us stay for free when originally the rate was $105 per night. We canceled the rest if the wknd stay there and hit the road back home disappointed.
I'm glad they sent in cleaning and didn't charge for the night. Also thank you to your husband for his service and you for your sacrifice of him serving❤️
I'd demand a LIVE water bug if it was me
Did your hubby have them paint the walls as well? Maybe replace the carpeting?
If you are looking for a clean place to stay I highly recommend Hampton Inn because they are usually very clean and offer a complimentary breakfast each morning.
Thank you for the suggestion!
Yes, the Hampton is great. I've never had a problem there.
IF, I'm driving I bring my own towels, lysol spray, clorox, etc.
I just came back from Houston & I brought my own pillow cases & sheets...Thank God for Shrink BAGS.
I was able to use Space Saver Bags to reduce the sheets, towels, etc.
It is disgusting, but what you have to do is to go to the reception , tell them to change your room to a clean one, if they don"t, but I think they will, then talk with the manager. I remember in Mar del Plata, Argentina they assigned me a room with few alive flies, I went to the reception with the video and they changed me to another room.
Yes, I've only had one low budget hotel give me a hard time over a dirty room but I don't visit those type of places now that I'm grown.
Keep voting that moronic strokehead jokinJoe Bidumb and you'll get more alien messy shidholes in hotel rooms. Be glad those loose measles infected pubes didn't show up in your ice cream cone or pudding then in your diaper like Joe has happen.
I bet it sucked to go in and think it was really nice only to find out it was that dirty. Man sorry to see you guys had to deal with that after driving that long. It sucks that the Manager didn't do what she said would do and didn't fix the problem. Thanks for a honest review and I can say we will never stay at that one.
Yeah it did suck! I don't understand how they can charge what they charge and give such awful customer service and have such nasty rooms.
It's a newly built Holiday Inn but it's built in the worst part of Statesboro. We ended up staying at the Hampton Inn only a few minutes down the road & they even gave us a discount because of Holiday Inns screw up!
True dat. A place like this ruined her whole trip. They should reimburse the cost of the entire trip to make up for it.
Thank you for this amazing video you never no what some of the upscale rooms actually looks like until you rent the room
Glad it could be helpful
Went to Houston Texas in Holiday Inn Downtown hotel , I bought several items online but it didn’t arrived on time due to hurricane Harvey then I have to go back to Europe. Called the hotel they told me they will send me my items but they need to charge me for postage so the hotel staff asked for my card details. The hotel never send my items and I newly issued bank atm had been used several times to buy tickets on the USA while I am home in Europe.
I sent the hotel an email told the manager M but never got a response.
So yes , my money was stolen and so my items
So sorry to hear that!!!
The actual bathroom and towel yeah that was unacceptable. But then to go to a common area with extreme high traffic and TRY and she TRIED to pick at the floor. Don’t reach. It actually was clean for a high traffic area. 😊
indeed !!! i work in hotels and them guys are downstairs cleaning those common areas nonstop especially during the breakfast rush 😮💨
Upset about her dad.
Tbh floors don't require much cleaning like all u do is step on them why would u them super clean???
THANK YOU for the warning!!!
You're welcome
We stayed there last year around the same time you did. We loved it.
You obviously haven’t seen a bad hotel. If that’s the worse you’re going to find in the Carolina’s I’d be happy. My husband and I are from RI/mass. We enjoy high end hotels w/turn down service. However, we also don’t have high expectations when in the Carolina’s. The Holiday Inns and Hampton inns in my location I find much cleaner. My 1st hotel choice had bedbugs, drug addicts and homeless people. Bad choice on my part but it was my 1st time traveling by car and alone going to my home in Naples, fl
I never sleep on their bedding. I bring my own but yeah hopefully they lived up to what they said about making it right and cleaning it again
that's why when I hear about people scaming walmart and motels and such I know why... i stayed in a motel in Benson AZ off I-10 that seemed clean.
What a complainer looked like u already used the shower and walked on the towel. Plus had u pulled down the sheets and there was hair but looks like u already slept in the bed. But no the hair couldn't be from u because ur so perfect and odor free !
I’ve stayed there 6+ times and it’s freaking expensive ! Never a break -$300 plus for the room next to the elevator ?
I can only imagine how frustrating and disappointing this must have been. People go to well named hotels for a sense of calm from our busy lives and to have the space not provide that, very disappointing.
Yes it was especially after how emotionally draining that trip was and traveling that long after my Dad passed the morning before. It was just overall a bad day....
I definitely understand! I’d be pissed! The demand to clean the room I’m going to sleep in after driving over 15 hours could possibly be treacherous, if they’d put up a bs excuse and not cooperate! The whole purpose in itself are clean bedsheets, pillowcase and definitely an impeccable bathroom, regardless! In America customer service and tipping, I take seriously!
Waited to see the pool and the room window view...
My grandparents stayed at this hotel because they couldn’t find a home yet and they enjoyed it!
Glad they had a better experience than we did there.
I never ever use towels, hot water maker, glasses in hotels. I bring my own, even my own pillow case. Not being paranoid but e things that ppl do n how e things in e room r cleaned w w same towel that they clean floors! Disgusting! When I travel I prefer to be safer n use my own things.
I drove semis 42 years B/4 retiring 3 years ago the tractors were all day cabs.
Roadway Express so a lot of times I had to stay in Motels hotels I hated doing bed jobs some of those places are NASTY!! I'd rather do a turn which means i'm sleeping in my own bed that night.
One thing I’m noticing about Marriott and IHG is they do not focus on cleanliness!!! I wish I could post my video because it’s the exact same
So aggrivating isn't it!?!?!
I have stayed in several Marriott hotels, and never experienced anything remotely what this lady said she experienced. All my visits were pleasant, and the staff seemed friendly and helpful. I wouldn't right off an entire chain just because of one bad experience.
They put only 2 towels because that room with 1 bed is usually for 1 or 2 people. But yes I do agree, they need to put more towels
Practically any hotel (of at least 2 stars) will give a guest more towels, you just have to call the front desk or stop by there. That is a very minor issue (not even an issue really).
Because we never know how many people are going to be in that room so sometimes there’s only one of the times there’s more
Look,at the seams of mattresses in hotels for
Bedbugs.
The cleanest, finest hotels have bed bugs as well.
@@MononaNona I have stayed in plenty of all kinds of hotels (not the really cheap ones), and I have yet to see ONE bedbug in any of them (of course I don't walk around the hotel room with a magnifying glass checking the bed linen when I check in, but that's just me).
IHG especially holiday inn Express is one of my favorites because is usually fairly clean in my experience and good value. Always can be some problems at various ones depending on management. Often you get what you pay for. Anything less than $100 a night is generally going to be suspect for sure, which holiday inn express isn’t. I’m just saying often you get what you pay for and it’s a probably the cleanest 2- star u will find. Never been to one in TX but just one opinion based on my experience.
Paying less than 100 dollars a night for a room does not necessarily mean that the place will be a dive (so to speak)- often one can get a nice room in even a 4-star hotel if you book the room on non-peak days (no Fri or Sat). Also, there may even be that rare occasion where a guest may find something "objectionable" in a 5-star hotel- doesn't happen often, but it can. My point is, a person should do a little research on the hotel/motel they plan to visit before you get there. It may save you from having to complain about something later.
Bed looks already slept in
The first thing I do is check for bedbugs. I also have a look at the bathroom. I always bring wipes for the doorknobs and remote. My places are Hyatt Regency, Sonesta and on occasion, a Doubletree. These three have never let me down but they are well in excess of $100 a night, depending on the location and season.
You stay at the Hyatt (at least a 4-star hotel) and you go around checking for bedbugs? Really? Isn't that a little over the top?
@@jessieball6195 they had them at 5 star hotels in NYC. No place is immune and damned right I will check my room before bringing in my things.
I'd like to see how clean this ladys house is..... wonder how many cats she has😂😂😂
They always are proud of the breakfast. Thanks for the review. Overpriced
I agree with your frustration. I had a recent experience at a Hilton that was over $200 a night. Hairs in the bed. 🤮
I’d been considering buying a class b van so I don’t have to stay at hotels anymore, there’s always something with any hotels.
It's holiday inn so I'm not at all surprised.
A lot of holiday inns are trash
Finding that lately......
Hotels in general are straightened. The housekeepers don’t really clean the rooms. They don’t have enough time. Most hotels make them “clean” 10-18 rooms in a shift.
Someone give her a discount for grasping at straw trying find anything to be bothered about... Next bring your own rv or something... What a waste of time
jeez room looks fine. what is your issue?
They were disgusting! When we checked in there were a bunch of people, a couple of employees smoking by the front door so when we checked in, we had to go through all of the smoke.I first stayed a few times when they first opened . Not bad,
" boutique" is another word for cheap & not much in amenities but still full price.. Then after about 3 years it started to get bad. The last time was the last straw as we were given a room by of all places, beside the lobby and front doors where everyone smoked. I complained as at night, it was loud as people would go out for a cigarette throughout the night. We stayed for 3 nights, complained about the smoking and noise but couldn't give us a different room..The amount of cigarette butts outside the front doors was disgusting! Wrote a couple of bad reviews because when I brought my complaints to the manager he didn't do anything and when we got home I sent an email on the company site only to be told that it wasn't dirty etc. pretty well called a liar so refuse to stay there ever again.
First thing..LOOK behind the bathroom door..if its dirty..so is the bathroom...strip the bed..look at the matteress pad..they never get changed..look at the matteress...look at the pillows,without the pillowcase on it..blankets and comforters dont get changed often either..if the headboard is attatched to wall...its gonna be a hotbed for bedbugs..also attatched artwork on the walls..always clean your coffee pots..check for dirt above door frames,ect..in room phones are often forgotten during cleaning..if you are gonna stay more than one night...dont trash your room...use the trash cans..and control your children...and be nice to the person who is your housekeeper that day...we are not slaves and your room is not the only room we clean that day..a cash tip on the pillow will also get your room extra clean, if you are a uncaring slob..just remember..we clean your room...
How about while she is at it, rolling up the carpet and checking for roaches, maybe? Or having the hotel staff apply a fresh coat of paint to the drywall?
Every body has different taste. Some people go out for different reasons and hotels can not fulfill everyone’s wish .
I’m missing something here …. I would have to say less than perfect, but do you expect perfect your entire life in everything… I only asked that because it’s important to know the life experience of the person doing the reviewing, as far as their experience as a reviewer ,
By myself have traveled around the world many times, so good places some terrible places some great places, but I can roll with the punches .. this video makes me think that you expect perfect all the time and unfortunately in this world I haven’t found it yet. Good luck to you good video thank you.
I really don't like hotels. I just posted a video of a rustic camping cabin, at a KOA, and said that I'd rather stay there, than at a 5 star hotel. This is exactly why. At the cabin, I use my own linens.
Really? Do you really think that the average "rustic" cabin is generally cleaner than a really nice 5-star hotel? Rustic usually equates to being in the woods, which equates to crickets getting in your cabin (or even frogs, sometimes-or even worse spiders).
My husband always thought that I was the only one that walked into a hotel and took pictures and video and I don’t have a RUclips channel to do that with but I will flip the sheets back and check for bedbugs and the toilets and stuff you know they don’t mop the floors and they wipe down the toilets and the faucets with the dirty towels just to make them look shiny. It doesn’t mean they’re sanitary. I have gloves and sanitizer or Lysol wipes, and my family knows to give me a half an hour whenever I check into a hotel because I’m going to do my thing. And to the above person who told you not to travel if you’re that picky, they may be - well I’m not gonna say it… I think they were rude to you and I’m sorry about that. My mother was a hotel executive for most of my life and I know better I even put towels down on the carpet. I have also heard lately that there has been fentanyl found in the rooms so I can’t imagine trying to be a housekeeper in this world either because people are just gross and inconsiderate.
I can totally understand that and thank you for your sweet comment about the rude comment. There were quite a few.
I don't EVER stay in hotels with bare floors...period. noisy and dirty!!
Yeah. This is annoying. I travel a lot and I don’t have the highest expectations because of mixed experiences. I know the room was occupied by someone else before me but I don’t actually wanna see it
aah snap...LIONS NAMED LEO LOVES YA....THANX 4 MAKING.!
Experiences are different for everyone. Each housekeeper cleans (or doesn’t) differently from the others. We’ve been to hotels where we have had this experience after having multiple amazing experiences before. Maybe this housekeeper is new? Maybe she doesn’t put as much effort into cleaning. If that is the case then they need to monitor her and if her cleaning still doesn’t meet standards maybe more training is required? I’ve stayed in some really cheap hotels with bad reviews and they were super clean and the best service ever. But I’ve also stayed in expensive fancy hotels with dirty rooms and had the worst experience ever.
I just booked here lol 😆 hopefully not the same room and hopefully they cleaned better
For your sake I hope they do too!
same lol
hope it's better 🙏
I was attacked by the front desk clerk June 10. I had exited the establishment and was already in my personal vehicle when the clerk yanked my door open with my twelve year old niece sitting beside me. I stepped out to protect her because she had been followed by a large crowd of young men in the lobby which were verbally threatening they were going to kill us. I only got to speake to the one & only manager from the establishment I have spoken; to even corporate gives me the run around. I live 9 hours away and I can't drive by to see if they have any cameras. I sure would pay someone to investigate it for me
Most hotel are gross I worked at a bunch alot of people don't know that when u stay in a hotel before u sit down rip off ghe comforter they don't change it they wash nd changed rhe sheets the comforter doesn't get changed unless its bad stained
Wait ! First you walked all around the motel room and said how beautiful it was and great refrigerator and coffee maker and coffee and how clean and nice it was and a nice bathroom and then all of a sudden it was awful? Must have been to tired to notice the first time!
Yeah, I thought that maybe she stayed in a clean hotel-then changed hotels (for some strange reason), and the second was the dirty one. What, the place became a pigpen overnight?
that hotel here in my country is AMAZING
So the amount of towels that they put inside of the room is the amount of towels that the room occupancy can actually hold if someone needs extra towels all they have to do is contact the front desk, that’s simple
Pubic hairs are definitely a deal breaker for me too. Thanks for posting.
Same I can deal with a lot but not that🤮
Yes! Some hotels r just dirty! I stayed in a hotel in Paris that looked ok but there was a pubic hair in e toilet!!!😮 I emailed this to w hotel but I’m sure they don’t care.
Hey, I stayed here four years ago and it was so dirty and they had to clean my entire room when I arrived.
Uh, don't most hotels have to clean the rooms before any guests arrive? Maybe you checked in early?
That is so horrible especially when you're exhausted!
We used to love Holiday Inn but I agree the standard has gone down hill. We travel a lot both for vacation but also because of travel cheer and dance. It’s not horrible compared to some but the standard has gone down. We have switched over to Marriott brand and then Hilton. Even a lot of hiltons have gone downhill especially their Garden Inns. Marriott has been consistently the best the last few years. We are booked at a Holiday Inn resort property in Galveston for our upcoming cruise but the reviews and video reviews didn’t seem too bad. We have had to lower our standards which in and of itself is a bit sad. There are times we even had to go and buy a cheap broom and dust pan and Lysol wipes and re clean ourselves which is also sad.
I agree especially with what they charge for not even a full 24 hrs.
My family really loves Holliday Inn Express it is our favorite hotel I think that you had bad luck with your hotel this time and I will recommend you give them another chance
Thank you for the review & recommendation I'll give another location a shot if ever needed again.
I totally agree with your assessment of the chain-loved my experiences in the hotel I stayed at, and the rooms (including the bathroom) were immaculate. I think you just got one with a bad/lazy staff, unfortunately.
pod-coffee is junk coffee. Good coffee comes from grinding your own whole bean just before steeping in hot water
Uh, how many hotels do you know of that offer rooms equipped with a "grind-your-own-coffee beans coffee maker? (maybe in select 5 or 6 star hotels in Europe or Kuwait, maybe.
Please you can do that at home 😂. I do! But I'm not going to expect that from a hotel. 1st world problems.
I always ask for the cleaning supplies from housekeeping and or bring my own to clean the basics and ask for fresh bedding while I’m at the front desk so when I go to bed I can make sure because I dressed the bed myself and the comforter doesn’t fit on the carts for the whole floor so…. I will let you read between the lines for that one .
Folks, it's a HOTEL, not your own bedroom, what do you expect? Yes, it should be basically clean and comfortable, but really, using your own linen and bedding while you're vacationing? Isn't that a bit excessive? To each his/her own, I guess.
@@jessieball6195 I don’t mean bring your own I said ask the front desk for fresh clean linen because sometime housekeeping are responsible for cleaning up to 17 rooms or a whole floor a day and are under staffed and trust me the will cut corners…I use to work at a 5start hotel back in the early 2000 and management with Mark the sheets and some of the housekeeping staff would make the bed with dirty sheets if the didn’t look dirty to them and they don’t change the duvet covers (if you notice the always have towels, sheets ,wash rags but no duvet covers on the carts(strange right??)
We just stayed at a Holiday Inn Express in Ohio and the second night there we found a used maxi pad IN the bed. The F-ing sheets were not even changed! Needless to say we stayed for free that weekend.
Yikes! Now THAT would have sent this lady who posted this video into a mental facility if she had encountered that. I mean, she was complaining about a single hair she found in the room!
I honestly feel that Holiday Inn is at the bottom of the "big name" hotels. I only stay there if i lack the funds for a higher end brand like Hilton.
I like the Hampton Inns and one like it or the Marriott, but even in Hilton Head this past September, the Marriott had broken this and that. Guests are nasty and make things impossible. Even in time shares.🤷♀
You're right. I've only stayed in one Holiday Inn, Fort Myers Beach. I had a nice weekend and it was clean, but could have been a little nicer inside.
I usually don’t have a problem with holiday inn hotels well the first one I
Stayed at was in downtown South Carolina and they had no swimming pool I was like seriously what kind of hotel has no swimming pool and the manager at the front desk told me hey at least we have a fitness center and I didn’t even want to stay there I was frustrated and than we stayed at a other holiday inn located in New Berry South Carolina and when I arrived there upon checking inn I asked the manager if hey had a swimming pool and he said yes but however he told me it was closed for remodeling and so was the breakfast area and I was just pissed to the point where i didn’t even want to stay there well we ended up staying there anyway because we didn’t want to drive a whole extra hour to find another hotel but we were at least given free chocolate chip cookies at the front desk
That Holiday Inn room wasn’t BAD at all. It wasn’t spotless, but wasn’t disgusting as you say. You could have easily asked them to refresh the linens and redo the bathroom.
She focused on the one lone hair (maybe just a thread), and started freaking out about a "dirty" hotel room/lounge. I have stayed in hotels more expensive than the one you stayed in, and they certainly weren''t what I would call sterile-but I certainly didn't think they were, what I would consider dirty. To each his own, I guess.
Ok that was just gross. I can't believe that girl actually put her name down on the card saying she cleaned the room! Customer service is so bad now after well you know.... at so many places.
Can't agree more!
And they're is always an excuse. "We're short staffed." 😅
I ask what they pay their staff because you are gonna get what they pay for. Corporations are just greedy and want to save money. That’s capitalism.
@@mimiz7937aying we are short-staffed is not an excuse. I work in retail and we are extremely short staffed and when that happens, sometimes the job doesn't get done as it would if there were more people working. Can you imagine how many rooms the woman who put her name on that page has to clean? She's probably under stress from management to get as many cleaned as possible in a short time. So yes, telling someone we are short-staffed is definitely not just a lame excuse.
If the rooms cannot be properly cleaned and sanitized between guests then they can not list the room as available. Charging a guest for a dirty room is unacceptable there is no excuse.