Customer feedback - Leverage to build competitive advantage | Sarvesh Kanodia

Hi,
I hope you are doing well.
Glad to share that our channel has crossed 100 subscribers since I shared my last video. Thank you for being part of this journey.
Today, I want to share my next video on a topic that businesses often talk about, but do not necessarily translate into their actions i.e. listening to customers.
We have often seen negative customer feedback for brands on social media. If these brands had set up their own way of receiving and acting on customer feedback, then these irate customers would not have to go on social media and speak about it publicly.
However, there are many companies for whom it is critical to get feedback and optimize customer experience. This directly translates into more business for them.
In this video, I try to decode learnings from some of these companies and how you could implement the same in your business.
If you like this video, please share it with those who can benefit from it. If you are not a subscriber already, then please do subscribe and join our community of learners.
In the spirit of customer feedback, I would also love to hear from you on this and the prior videos. Feel free to share your thoughts on the RUclips video link. In case you want to discuss any of these topics in detail 1:1, please feel free to message me.
Thank you for your time.
Regards,
Sarvesh
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About me:
My name is Sarvesh Kanodia and I have been working with entrepreneurs as an investor for 11+ years. I am also a life coach where I work with start-up entrepreneurs, family business owners, and start-up employees to help them grow in life and business.
I have met hundreds of founders and invested in 30+ companies to date. Each of these investments has taught me how successful businesses are built. I have also learned from the mistakes that business owners make.
While we are all different as individuals, we have similar tendencies. Each business may be unique, yet the learnings are common. So, whether you have a manufacturing setup, a consumer brand, a tech startup, or an offline retail store, here you will learn about:
How to manage money,
How to manage people around you,
And most importantly, how to manage yourself.
If you are looking to grow your business and life, subscribe and stay tuned for videos and updates.

[@SarveshKanodia]

Customer Feedback Framework - drive.google.com/file/d/1ARdRXpvJSWFOQNoRbYHWT3-u_tqYLxQ3/view?usp=sharing

[@MohammedHisamuddin-l7x]

Great insights Sarvesh.. looking forward to more of these!

[@SarveshKanodia]

Glad you liked it!

[@apakshgupta406]

Keep up the good work Sarvesh !! 🙌

[@SarveshKanodia]

Thank you so much for the encouragement!

[@ashishsethia3335]

Great work brother

[@SarveshKanodia]

Thank you..