911 Operator Hangs up on 1000s of Calls...Her Lawyer Responds
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- Опубликовано: 11 сен 2024
- Lawyer for former 911 operator Crenshanda Williams defends her actions saying "she had a lot going on" - abc13.com
Crenshanda Williams was sentenced to 10 days in jail & 18 months of probation. Allegedly Williams was heard saying "Ain't nobody got time for this. For real," after hanging up on a 911 call.
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"She had a lot going on."
So did the people calling 911.
facts
so much for life savers
exactly..but the people calling were caught in life or death situations and she should be punished more
Maybe don't do this job?
"she had a lot going on, she didn't mean to hurt anyone"
you could literally say the same thing about 75% of criminals, not a good excuse.
"She was going through a hard time. She had a lot going on in her life."
OH NO POOR WOMAN!! JUST FORGET ABOUT ALL THE PEOPLE SHE LET DIE
@Hammerschlägen M hey! for once hes 100% right what she did to let those people die is the unforgivable
She's going through a bad time?????
I'm guessing the people who are being, murdered, attacked, hurt in accidents, caught in a fire, have a loved one who isn't breathing
Are having a bad time.
Nothing justifies what she did.
Maybe she has “mental illness” like the man who walked in TOPS and killed 10 people.
Right these people were literally going thru the hardest time when they called her
This case was a setup. It got the double jeopardy out of the way where she should’ve done real jail time & then investigations into how this could happen because others were ignoring her doing it.
She hung up on 1000s of callers, how many died because of this ??
She should be doing way more than 10 days
+catothewiser I don't think it's racially motivated. The people were anyone.
@catothewiser stop making everything about skin colour 👏🏼👏🏼👏🏼
@catothewiser Skin colour can determine your race fuckwad
@catothewiser can is the key word fuckwad.
if you are going to die its meant to happen
If you're having personal issues outside of your work as a 911 operator, then take a leave a absence to get your life back on track.
Exactly! Instead of letting all of those innocent people die!
*YOU CAN'T DO THAT. YOU NEED TO WORK AND YOU'LL GET FIRED.. I'D RATHER LET 20 PEOPLE DIE THAN LOSE MY JOB. MY JOB IS MORE IMPORTANT THAN HUNDREDS OF PEOPLE'S LIVES.*
@@roughwoof then your a heartless soul, you know that?
@@roughwoof troll
@@darkwing9709 pretty sure that’s sarcasm
"She was going through a hard time. She had a lot going on in her life."
OH BOO HOO
dimmkah that doesn’t give her the excuse to do this shit in the first place
@@ChiefBlue4298 yeah she needs to just resign then..
And so did the people who called 911.
You do realize lawyers have to say anything to defend their clients, are you new to this kind of stuff.
Yeah how sad
one person’s life is on top of over 1,000 huh? Great.
You don't HANG UP IF YOU'RE A 911 OPERATOR AT ALL POINT BLANK PERIOD
Her defense is a fkn joke! Everyone in the world "has a lot going on in their life" wtf!?
That’s not true but I get what you’re saying.
@@metallicaguy123 seriously? People die because she sucks off the Gubment and plays race and whining. She should be in prison and no blood sucking pension. Time to end that garbage. Time to cut the government down to qualified people. And not a social engineering project.
@@NicoleKe It is true lol
@@metallicaguy123 So were the people who called 911... Are you out of your mind?
She looks like the type that doesn't say thank you when holding a door open
Creative Guru 🤣🤣🤣 and then some.
@gumbess 검베스 "lol" is that you in the thumbnail? You want "cute" guys only to hold the door for you, and complain when others do? Talk about a delusional dumpster fire.
@gumbess 검베스 yeah no thanks, not in today's society anyway... As it is men are put down in the media, being made to look like dogs, afraid to stand too close to a female due to the whole "me too" mess you women created. Before you know it there will be no men left to hold doors for ungrateful women, the fear is quickly becoming bitterness.
@gumbess 검베스 I don't know, something has got to change though, the division on every front really is too great. I'm sorry for what happened to your mother. I wish you both the best.
@검베스 wow. You are awful
I feel bad for the lawyer 🤣 must have been really tough to defend her
Unlike the state when a cop shoots an innocent civilian
Ita disgusting to be defending her.
@@alexhutchins6161 well that’s what lawyers get paid for
@@alexhutchins6161 it is every defendant's right to have representation.
@@alexhutchins6161why villainize someone for doing thier job. Remember youre 1 stop sign or red light away from being a defendant.
Bull crap! She should have taken leave if she was going through so much.
as well she could have went home from her shift and said she was ill or overwhelmed. shes lazy and a coward for hanging up on people seeking medical emergency
She probably didn't have any.
Who gonna pay her bills you?
@@tiffanyingram3444 shut up. You don’t know what her job could have offered her. You never know! Because of the nature of her job maybe there were mental health days she could have taken.
@@tiffanyingram3444 you literally sound ridiculous
I hope you never get to call 911 and get someone like her 🤦
A couple years in prison sounds more appropriate. Imagine a cop leaving the science after he sees you dying or being kidnapped.
OCSO.com & Orlando.gov 🚔 do that! Just drink a lot 🍷🍸🍹🍺 or scream & yell, act 🤪. The PD officers will rush back to the SUV or car then 🏁🏁🏁.... they dont want to write reports or risk having a lethal force incident, OC spray, professional standards complaint. The thugs & crooks in Florida know it! 🏖. They fight & make threats then act intoxicated. 🥴
Exactly. Ten days, that's all? Might as well give her a cake and some jewelry, for all the good that will do.
Cops leave science at a kidnapping scene?
She doesn't even look sorry. just NASTY
The western woman is allergic to accountability... it is always someone else's fault.
And your comment is just as Nasty
She doesn't have any remorse for what she did. In four years she will be released. Justice was not served
You could tell by her funky attitude she's one of those black people that shouldn't be customer service I can't stand a lot of blacks in customer service they are by far the worst
Who cares if she's going through a hard time? What about the ones she hung up on? The ones who died because of her? The fact that she has no remorse for what she did or practically doesn't care speaks volumes. It's hard to sympathize with someone who does something highly distasteful and disgusting.
Man what if I was one of those callers? I would be so sad because people I care about die
Please, if you ever get a job like this and you are losing it, just quit. Somehow, God will prevail.
It’s not that she didn’t like her job. She just doesn’t wanna work. Just another lazy af piece of garage wasting fresh oxygen
This is bullshit houston should get fined federally for not catching on sooner
1,000 OF CALLS? HOW CAN THEY "MISS" THAT?
Agreed
Elder 987419 SO TRUE
Elder 987419 agree
"She had a lot going on in her life" Ok there girl, so am I. So does all the people around the world. You ain't the main character
00:10 She's got dat attitdue
So do you
Yeah, the people who she hung up on were also going through a hard time in their life. But I guess them dying is so petty compared to her problems. -_- She should have quit her job if she couldn't put aside her problems to help others. Go bag groceries or something. Worst thing she can do there is crush eggs or smush bread.
No one died????
Her defense of her actions is laughable if not for the seriousness of her non-actions. My question is HOW did she get hired to begin with? Apparently the criteria needed for this position amounts to being able to pick up a phone and hang it up.
The Stuport
In many job areas job standarts are lowerd to increase diversety creating situations like this
You don't know much about the Liberal shittown of Houston. It's all about the color scheme, not capability.
She got hired to fill quota so funds don't get cut.
The Stuport
Call centers are difficult and stressful just working at a center doing tech work for Verizon. There are times when you are not ready and still typing notes from the last caller and the next caller pops up. Most callers don’t call about the same issue and somethings will be learned as the call progresses such as quickly looking up data or steps through data bases. I can’t imagine the hell going through with such stressful emergency calls. What it sounds like is lack of training. Lack of practice doing drills with old calls.
Before saying she is lazy or what not, she still needs to pay bills. She still forces herself to work even though it is uncomfortable. She can’t just quit because she has financial responsibilities. It sounds like the supervisors should have monitored stats of staff weekly or monthly to devise training for those that struggle.
“She’s going through a hard time!”
Me: **plays the world’s smallest violin for this scum bag**
Idgaf, this bih should have gotten 10 years in jail, not 10 days.
HiediGetsHealthy black privilege bru
Channah Racham not really,
Channah Racham well I don't feel nothing.... She should be in jail for 5 years
Channah Racham not when lives are on the line. I also feel like punishments for things such as drinking and driving or assault dont carry enough of a sentence either.
Channah Racham clearly nobody was monitoring the calls correctly. Hopefully thats changed.
no excuse for this behaviour
No excuses for the police that sit around and do nothing
“She had a lot going on” my ass that’s just an excuse so she don’t get pressed charges
she should get more jail time, she needs to get fined, and court ordered community service and more probation for endangering the lives of everyone in Houston who called our potentially needed 911. Having "a lot going on in her life" is no excuse for not doing your damn job. This is shameful
She should get more jail time. But you know what… she’s not. The reason being because she probably has a union backing her which is the reason why she was able to afford such a good defense team.
She just didn't want to work. 1000 calls, come on!! Once she realized she got away by declining 1,2,3 calls she got the hang of it on till now.
Look at that attitude on her face...BT-1000?
Please! There's no excuse for this.
So the logic is that it is ok to ignore someone calling in crisis needing help that you are hired to give them as a 911 operator if your personal life is difficult? Uh, no. If you are in a crucial role like that it is your responsibility as a halfway decent human to inform your boss that you are unwilling or unable to do your job. Its possible the boss could ha. ve worked something out for her or maybe its better that she find a lower stress job. BTW lawyer- its called accountability and taking consequences for your actions as an adult. That is what prison time and probation will do. If u ask me she got off easy.
The look on her face is absolutely remorseless
She was going through a bad time in her life ? I’m fairly certain the people calling 911 were in very bad situation i.e. life and death ones . There were other choices she could have made if she didn’t feel she could perform such a critical job .
The lawyer bruh when you know you're in the wrong Oof
End of the day it was her job, she collected her paycheck, she needed to do her job well or leave.
Is she the same person who hangs up on the son who calls that his mother's dying?
Unfortunately I've already had accounts banned, so I can't say what most of us are thinking.
I hear ya!
We’re picking up what you’re putting down dude 👩🏾
Caller: HELP SOMEONE IS IN MY HOUSE THEY HAVE A GUN HELP
Dispatcher: I don`t feel like it.
Caller: WAIT WHAT YOU CAN`T- *gets shot*
What a sorry excuse for risking people's lives. If you can't handle your job then get off the pay roll.
HOW DID SHE GET HIRED IN THE FIRST PLACE?
*someoneone dying on the line* "i'm having a hard fucking day & you have the AUDACITY to call 911"
that lawyer also represented a man who chopped off his mother's head. The lawyer says the man was having a bad day, and simply slipped on the floor with a hatchet in his hand. It was a complete accident he insists.
It's on the job description! You are going to have to talk to people!
WTH? Seriously? That attorney is a joke as well as the operator. So sad.
A life is lost, no justice at all in my eye.
That lawyer was my judge on a case and he is clueless.
Every idiot who hangs up on the person calling them for help, especially the ppl they've killed because of it (like Matthew Sanchez) deserve to rot in prison for the rest of their lives.
The lawyers attempt to portray his client as a sympathetic character is honestly hilarious.
hes gotta do what he can hes gettin paid lmao
She knew she hung up on those people who needed help. There is no excuse for her actions.
It doesn't matter what she was going through ..she needed do her job..hanging up on people in dire need is a criminal act.
How can people be so heartless
I'm constantly amazed by people who get so bent out of shape by a criminal defense lawyer's words or actions.... It's THEIR JOB to give an aggressive defense to every single client. If they fail to do that, it could be grounds for a mistrial or dismissal (in which case the client gets off scott-free). It has to be that way in a system that presumes everyone innocent at the beginning. If you don't understand that, or simply dislike it, then imagine being a defendant in a system that stacks the deck against you - and you're innocent of the charge! Bottom line, you wanna be upset at someone, be upset at the woman who hung up on thousands of people in trouble!
BECAUSE OF HER HANG UPS....Two people DEAD? Manslaughter by dereliction of duty! This is DISGUSTING.
There's NO excuse!!..find another job if you can't handle it!!..she should go to jail for yrs..not days!!!.....and NEVER be allowed a job working for any state,,county or city ever again!!
They don't need a better system they need better people. You can't have lazy people taking emergency calls.
Unfortunately you can’t expect much from this group of people
Caller: My child’s been kidnapped! Please help
Dispatcher Williams: Ain’t nobody got time fo dat!!! *click*
When people die through medical mispractice, there's investigations and harsh punishment.
A 911 operator might have caused the deaths of many lives, but no investigation? 10 days in jail?
The department should have had better failsafes for this kind of behavior to be detected. If a surgeon is Killing all their patients, the hospital should be investigated too for not catching it earlier
She should be held accountable for each person who died or was severely delayed with medical care because of her behavior. Period. IDGAF what she was "going through" EVERYONE is dealing with a lot and don't behave like this. BS sentence.
Everyone has a lot going on in their life.
That excuse should never be allowed for bad behavior.
Its a stressful job, trust me, I work for a busy town but you don't hang up on anyone.
All those dropped 911callers were surely having a “harder time” in those moments, than that dismissive Hutt with a bad attitude.
It honestly makes it more functional, because it shows if you do something stupid, there is a punishment for your actions.
I see the courts are in favor of this, you reap what you sow Judge. I hope you never have to face this situation where the dispatchers does this too you
That's a very light sentence. She should have gotten years in prison.
They wanted to send a message that her behavior wasn't acceptable...I don't see how a measly 10 days is sending a message! At least 10 months would be far more appropriate! Anyone that hires on as a 911 dispatcher knows exactly what they are signing on to. If whatever it was that was going on in her life was "too much" then she shouldn't be working a job where she has people's lives in her hands!
Um...what? But she wasnt transferring the calls, she was hanging up. Defense ought to be ashamed.
Since she was incapable of working she should've resigned instead.
He dares to shift the blame to the management and the work environment? Please. If management is to blame for anything, it's for hiring her in the first place.
There are transcripts of her in those calls, she quite often says things that clearly indicate she was well aware that she didn't refer the call to other dispatchers she also said things like "ain't nobody got time for that, for real"
Proof?
Keep this same energy with Donna Ranaeu
She needed years in prison for each case that resulted in death
i never heard of putting a suicide victim on hold
She should have gotten 25yrs to life.
So they sent me to prison for marijuana for 2 years but she gets to kill people by hanging up on them and gets 10 days in jail. Oh my apologies she had a lot going on
i hope shes going through alot💕
"She was going through a hard time."
I'm going to go out on a limb here and say so are the people calling 911 and asking her for help. You know, because it's her fucking job.
If I was her boss I would tell her to deal with it and stop acting like a you know what
@@thedarkbrightlight8355 I would've told her to take a leave of absence.
It dont matter, we all have tough times! We dont take it out on victims, theyre having a tough time too!
Her job is very important... lives are at stake. If she couldn’t do it properly she should have taken a leave of absence or something.
Over 40 year old woman but no comment sense smh
She hung up on 1000s of calls going through a lot? And what about those who are going through their last chance to live?
“These criminal charges won’t make Houston emergency call centre better” yeah no shit, they’re there to punish people who do the wrong thing???
"She had a lot going on?!" What about those who were calling for emergency help? They "had a lot going on" as well, like fighting for their lives? You think your personal problems are more important than saving a life? If that's the case, you made the wrong career choice.
Your personal problems have to wait till after work and if u feel it’s to the point u can’t do your job u call out. It’s that simple FOH.
She was bold and indifferent. Should've quit if she hated the job!
She thought that she was redirecting emergency calls to operators who were better fit to respond. Yes, she was wrong, but they are right about fixing the fundamental problems of the emergency center. How often are employees evaluated on their performance? I believe they all should be held accountable. Create a plan of action to secure a more productive work environment and periodically screen the staff. How could a person not take 1000 calls and no-one notice? I truly don't understand how some people can say that she looks as if she doesn't care... Pure ignorance. I'd hope she is extremely remorseful and I pray for any families negatively affected.
lmao she's all like MMMMHMMMMM *head gyrates back and forth* still has a chip on her shoulder despite causing tons of people to die
Unreal, stop defending her. If professionals are to be accountable, then know when you need time off and take it. Putting people at risk for your own short failings is criminal!!! Do you think Dr's, police and nurses should stop providing assistance because of their own personal issues..??? No, we need to send a message if you can't preform your job take leave or find another job. People ruining 911 need your help.
So many people like this all over. They are not held accountable. She should be in jail for at least a year.
It should be 6 months in jail that will send a clear message
there was no guilt on her face, she was truly a cocky person
CrenShanda ain't look like she sorry for nothin'.
She absolutely should have criminal charges. This was not an accident, this was intentional.
Going threw a lot? Don’t mess up other people’s lives too!
10 days in jail? Is a human life a BIG JOKE?
A bad time in her life? I feel that those calling 911 where in a much worse situation. Period. What a monster
She should be in jail for failing to help protect the general public.
Her "personal issues" are genetic in nature.
Yeah let’s just forget that she probably hung up on somebody that needed real help because she was having a “hard time”
She deserves to be in prison
We are not going to make an excuse for this lady hanging up on the lady that called in to 911 For help. This lady was hired to do a very sensitive job, and if she wasn't qualified enough to do the job she should have quit... But she could have also told the lady to hold on and she's going to get her more help. She deserves to be locked up she needs to learn her lesson and maybe she needs to work at Walmart
Since first degree murder is intent of murder and she intended to hang up and leave people die isn't she supposed to be charged with first degree murder
If you cant work you dont work. Its not about beeing overwhelmed privately its about money.
I don’t know if anyone is mad at the lawyer, but don’t be. Lawyers don’t have a choice, they have to defend the person even if they don’t agree
Fitting that she hired such a half-arsed lawyer.