Welcome on Board airBaltic Passenger Service Agent

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  • Опубликовано: 22 дек 2024

Комментарии • 103

  • @blancaelenafernandezgenis6925
    @blancaelenafernandezgenis6925 2 года назад +8

    Best job ever!!! And I also was fligth attendant, but as for me being check-in @ gate agent it's really more exciting than a FA

  • @trubecagaming
    @trubecagaming 5 лет назад +12

    I am going to work as Check-in agent and this video helped me. Thanks :)

  • @cruisertechgt
    @cruisertechgt 6 лет назад +48

    I wish we had this kind of customer service everywhere . Great airline

  • @AbzVlogz
    @AbzVlogz 10 месяцев назад +2

    My training as PSA will be tomorrow and I’m very nervous . Wish me luck 😢

  • @epicentertainment1360
    @epicentertainment1360 5 лет назад +25

    Her approach towards passengers is very smooth and elegant. I am going to start my career as a customer service agent pretty soon INSAALLAH. I really look forward to this job🙂🙂

  • @Testsubjectn
    @Testsubjectn Год назад +7

    Got it, so basically to be the perfect check in agent you have to:
    - Speak English very well
    - Be polite even if passengers are rude to you
    - Never blink

  • @jian282
    @jian282 6 лет назад +14

    I love to see how she loves her job. That really makes me smile 😊

  • @susanafox2052
    @susanafox2052 5 лет назад +133

    I am studying to become a Passenger Service Agent. I'm almost done but just gets so nervous thinking about the day I start work, as I'm a very shy person. I hope this career will give me the confidence i need.

    • @eratsonyvenelpaul3144
      @eratsonyvenelpaul3144 5 лет назад

      Where are you learning?

    • @susanafox2052
      @susanafox2052 5 лет назад

      @@eratsonyvenelpaul3144 I'm studying in New Zealand.

    • @Hajiaderaw
      @Hajiaderaw 5 лет назад +1

      Susana Fox what is the test basis on

    • @shashinicharuka9860
      @shashinicharuka9860 5 лет назад +3

      Can I know what are the things we want to study to become a passenger service agent.please and what type of courses to follow

    • @thebreathingtrees
      @thebreathingtrees 5 лет назад +11

      @@shashinicharuka9860 you'll need to study Security &Safety, Dangerous Goods, possiblity ALTEA DCS system( for check-in, boarding, reservations or ticketing). Most of the times when you get accepted by a company, they already have those ready for you, because each employee must be educated accordingly. So if you have English language knowledge, any other possible proficiency diploma, then you should be just fine!

  • @danieldhanpaul926
    @danieldhanpaul926 2 года назад +5

    This information is very useful. I'll be a Passenger Service Agent in a few weeks.

    • @wissem1410
      @wissem1410 Год назад

      Hi how are you doing can explain your experience to me please

    • @Thatblessedfamily
      @Thatblessedfamily 2 месяца назад

      I have an interview next week very nervous !

  • @thebreathingtrees
    @thebreathingtrees 5 лет назад +53

    Guys this is advertisement.. obviously it is going to be perfectly set..real life is way more harsh and chaotic, but remember to always keep your smile and stay professional!

  • @123spirit7
    @123spirit7 5 лет назад +4

    How did you handle with missed flight or flight cancellations ??

  • @justingrinius
    @justingrinius 6 лет назад +8

    The unruly passenger threw some major shade at the boarding gate :)

  • @Canonbyair
    @Canonbyair 5 лет назад +3

    airBaltic is an excellent company. Great to fly with you. Me and my wife were on weekend around christmas. We were stunned how rude some people were in Riga. Only friendly people we meet were on airBaltic, the hotel and the airport.

    • @MrPonca77
      @MrPonca77 4 года назад

      Attitudes will change when the Russian tanks are on the borders again

  • @QASIMARA
    @QASIMARA 5 лет назад +24

    "I'm very sorry, but these rules apply to all passengers." Well said!

  • @ElJn-u3d
    @ElJn-u3d 2 года назад

    wow i loved this,i am on training for this role I got an offer Dubai international airport check-in agent. I love this video,the presentation, and the voice are clear and good pro ethics . Thanks for this

  • @kamikazeair4778
    @kamikazeair4778 11 месяцев назад +2

    Her English is excellent & she has a very beautiful smile. Warmest regards from Australia to Latvia. 🐨🐨🐨🦘🦘🦘🟥⬜🟥 🟨🟩🟥 🟦⬛⬜

  • @paulruiz4518
    @paulruiz4518 2 месяца назад

    Do you have to be a member of the CCCP to be a Flight Attendant?

  • @ciarangillece7572
    @ciarangillece7572 3 года назад +1

    I miss doing Travel and Tourism with Cabin crew in College and for my assignment I was asked by my lecture to reaseearch what A Passenger Services Agent does and this video really helped me Thanks so much 😂

    • @airbalticBT
      @airbalticBT  3 года назад +1

      Glad to help with your assignment, keep up the good work!

    • @ciarangillece7572
      @ciarangillece7572 3 года назад

      @@airbalticBT Aww thanks so much Air Baltic that is so kind of you to say thanks soo much! Cant wait to fly with you one day! Your a fantastic airline! Xx

  • @Cliphonical
    @Cliphonical 3 года назад +1

    No flight remarks on the boarding page in altea

  • @yuanz4653
    @yuanz4653 Год назад

    Perfect presention! I have learned much from it

  • @HamCamRoll-
    @HamCamRoll- 6 лет назад +3

    And what is the solution to a closed gate or missed flight . ?

  • @JuanMartinez-gj7ng
    @JuanMartinez-gj7ng 5 лет назад +1

    Sweet!.. What a great video. I can't thank enough for making it.

  • @iamarmaankhan
    @iamarmaankhan 9 месяцев назад

    Great video. As with every team there is always mix baggage - good and bad staff members

  • @bewsw7softfan353
    @bewsw7softfan353 2 года назад +4

    It’s my dream job 💖

  • @qonshik
    @qonshik 2 года назад

    What about hand bag? If I have one hand bag and I both some think in Duty Free I cant take this on the bort???

  • @onamnewyork7008
    @onamnewyork7008 4 года назад +7

    One day I will be like you And my dream come true 🤞😭

    • @abaaba3257
      @abaaba3257 3 года назад

      Amen me too🙏🏻😍🙏🏻

  • @thomaspawley8834
    @thomaspawley8834 5 лет назад +9

    Why does she need to check visas on Riga to Tallin?

  • @asifazam4512
    @asifazam4512 3 года назад

    She talk about upgrading passengers from Economy class to Business. She kept that on the QT.

  • @wivinaalcazar976
    @wivinaalcazar976 4 года назад +1

    What course will you get if you want to become a passenger seat agent?

  • @farhanabdulhamid4214
    @farhanabdulhamid4214 2 года назад

    Wow Tnx bro good business ok thanks Dalta brother good

  • @albertjohn815
    @albertjohn815 5 лет назад +1

    good it's okk u can be to polite n to much smile..

  • @ganeshganapathi3225
    @ganeshganapathi3225 2 года назад

    I truly enjoyed ur video

  • @ufuktoprak6628
    @ufuktoprak6628 2 года назад

    It's very nice, thank you, I am working at pegasus company in istanbul sabiha gokcen airport

  • @viltaha4705
    @viltaha4705 6 лет назад +1

    Excellent customer service delivery

  • @gagikmikayelyan2811
    @gagikmikayelyan2811 2 года назад

    When you work at the airport check in and you know what programe is the company works lol
    Isn’t it Altea ?

  • @parkerparker9378
    @parkerparker9378 2 года назад

    Интересно а иногородним жилье предоставляете семейным которые хотят работать в вашей компании какие социальные гарантии для граждан?

  • @helanraja5919
    @helanraja5919 3 года назад +2

    Superb 🎉👍

  • @dcg509
    @dcg509 3 года назад +1

    I went to look for gate C4 but it explode

  • @naveedmalik2580
    @naveedmalik2580 5 лет назад +1

    very good its helpful video thanks

  • @chefsaraot7316
    @chefsaraot7316 6 лет назад +1

    How much given salary..plz tell.

  • @MatthewBluefox
    @MatthewBluefox 10 месяцев назад

    Bus 22, take me home! :)

  • @danisaurr_
    @danisaurr_ 3 года назад

    is this the same with being a gate agent? i have task to do a role play of being a gate agent and i really don’t know what to do rn hahshah

  • @jakobhermann6475
    @jakobhermann6475 2 года назад +2

    On the movie all is so beauti :) but reality is a bit different....

  • @amitbhatia6934
    @amitbhatia6934 5 лет назад +1

    I love this video☺️☺️☺️

  • @jessicagiraffact
    @jessicagiraffact 2 года назад

    Hello, I'd like to know what kind of English level is required to become Airline Customer Service Agent. Is the B2 (upper Intermidiate) English level accepted? Thanks in advance

    • @airbalticBT
      @airbalticBT  2 года назад

      Hi! Please check our Careers webpage for all the currently available job offers as well as all the requirements: careers.airbaltic.com/

  • @erikh1041
    @erikh1041 3 года назад +6

    this is not the reality for most airports, ground handling staff is usually not this informative or nice to people or their colleagues😂

    • @belle3055
      @belle3055 Год назад +1

      We know life is not a fairytale

  • @youngnurse9994
    @youngnurse9994 3 года назад +2

    She sounds and acts like a robot!!! Lol lol

  • @wivinaalcazar976
    @wivinaalcazar976 4 года назад +1

    I want to be a passenger seat agent someday

  • @Redboy-bm8gr
    @Redboy-bm8gr 6 лет назад +5

    Lmao the rude passenger

    • @belle3055
      @belle3055 Год назад

      In real life they are worse

  • @kalabrisella8675
    @kalabrisella8675 Год назад

    I can’t wait ❤

  • @bismaa316
    @bismaa316 Год назад

    Which airport allow to work with a hijab?🥺

  • @tessammy5286
    @tessammy5286 Год назад

    The airport I wanna work at weren't like this... Just few questions and that's it. Not even a greeting

    • @belle3055
      @belle3055 Год назад

      Life’s not a fairytale
      Grow up

  • @sabarismith5992
    @sabarismith5992 6 лет назад +1

    What is your monthly income

  • @dr.vineetkarambelkar6234
    @dr.vineetkarambelkar6234 4 года назад +2

    I wish and hope that Airlines in India should learn something from this video... Just be Polite....

  • @dungtringuyen8415
    @dungtringuyen8415 6 лет назад +4

    So beautiful

  • @slpson543
    @slpson543 2 года назад

    Greetings from RASTER YOUTH SL P SON

  • @MaxcareSunrise
    @MaxcareSunrise Год назад

    Super

  • @albinabaybekova1993
    @albinabaybekova1993 3 года назад +1

    👍👍👍

  • @thischanelisgone8981
    @thischanelisgone8981 7 лет назад +3

    Labs video uzreiz gribas lidot ar airbaltic bet bail unnekad nesmu lidojis

    • @janisbanis6882
      @janisbanis6882 7 лет назад +2

      Alen HD lidošana ir drošākais kas var buut

    •  7 лет назад +2

      Tici man. Pirmā reize pienāks ja vien to ļoti gribēsi un soli pa solim tuvusies šim mērķim....arī pats.

    • @janisbanis6882
      @janisbanis6882 7 лет назад +1

      tak lidot ir forshi, man patiik un man sanak 4x nedela lidojumi, zel tik ka lufthansa

    • @samantazlaugotne4699
      @samantazlaugotne4699 6 лет назад

      Pašai arī bija beil bet nesen biju spiesta lidod. Pēc pacelšanās vairs bail nebija un pat nejutu ka esmu lidmašīnā. Ceru ka arī tev būs tikpat drošu un forši lidojumi.

    • @samantazlaugotne4699
      @samantazlaugotne4699 6 лет назад

      @@janisbanis6882 Es pagaidām tikai Lufthansa esmu lidojusi nav nemaz tik slikti. Ceru drīzumā ar AirBaltic izlidot

  • @chatestrella5774
    @chatestrella5774 6 лет назад +1

    Niceee

  • @jian282
    @jian282 6 лет назад +2

    I wish that I knew her Instagram

  • @adrielsncesp
    @adrielsncesp 6 лет назад +1

    delta is better

    • @minibloxa12
      @minibloxa12 4 года назад

      I want to become passager agent what are the requiedment

  • @romeosierra5736
    @romeosierra5736 Год назад

    BS n One of this will happen in real life, if they say hi to u means u are luck