Are "Bad Reviews" Unethical?
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- Опубликовано: 25 апр 2024
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Tony and Chelsea discuss Marques Brownlees review of "the worst product" and address the backlash he faced. Are reviewers responsible for only providing good feedback? How much should a reviewer consider the longevity of a company when providing a review?
Tony and Chelsea discuss their experiences with bad reviews, times they've made companies upset, and how they approach making reviews that are fair but honest. 
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What's unethical is 5 star reviews of terrible products. An honest bad review, hopefully, would give the company things that could be changed to make the product better.
I'm tired of the "Everything is awesome" tech channels. Good for Marques.
Everything is awesome reminds me of that Lego song.
Marques did a video on the most impactful cellphones for in history and didn't include blackberry.
Good video. Too many so-called influencers out there who get paid to “review” products. And it doesn’t matter if they’re crap or good they will promote it.
If this guy thought that the product was not good and said so, then that’s honest reporting IF he also tells people why it’s not good and where it could be improved.
Most reviews that I watch on RUclips are about cameras, lenses, camera accessories and motorcycle related products. I can soon tell when I’m watching an influenza (my term for influencers who are ethically bankrupt) and I cut the video short with neither a thumbs up or thumbs down as my “review” of the video.
But then I’m not the demographic to which these people are targeting, I guess.
Oh, the worst reviewers that I watch are auto magazines which are now online and which promote a new car because if they shitcan it they run the risk of losing sponsorship, advertising and the invitations to product launches.
@@mjpt57 100%
This is the exact same thing with popular travel vloggers
I'm old enough to remember the Iphone being ridiculed at the start for having a screen keyboard. This is when the Blackberry was the text king. No one paid attention to those reviews. The market will decide. If its a good product, it will do fine
I still agree with those reviews ridiculing the touch keyboard...
Speaking of which, I recall MKBHD reviewing one of the last Blackberrys(Key 2, maybe?) and saying it's the best physical keyboard experience ever... but it's still not for him. I've always found him honest and even-handed, even when he didn't personally have any use for a product.
In related news... I miss physical keyboards.... lol
Why is anyone worried about one review sinking a product? Do any of us ever buy a new camera or lens after only one review? Well… maybe, but we all know the pitfalls. By far, most of the time we all read/watch dozens of reviews and hang on every word. We usually give more credence to reviewers we trust (like T&C) but mentally we’re sorting pros and cons in our minds as we read/watch. I want to see Cons mentioned in reviews; if that’s considered ‘negative’ so be it.
Marques produces the most honest reviews and content imo.
Edit: Gamers Nexus as well.
Not a fan.
PLEASE, always be honest! Good or bad, be honest! PLEASE!!!!!!!
We try to be as honest and unbiased as possible. Fully removing bias isn’t possible but I do try to stay aware of that.
Honesty and transparency should always be the priority when reviewing a product or service. Just because someone might have a large audience doesnt mean they owe these companies, even startups, any loyalty.
The only unethical thing is reviews that don't tell the truth, whatever it is..... And/Or not declaring payment or connection to company or competitors.
Everyone wants honesty until it hurts their bottom line!
Being honest annoys those people who already bought a bad product and therefore cannot admit it is a bad product. Until they sell it 4 weeks later. 😐
Best advice is probably 'Try before you Buy', and check if there's a returns policy. :)
And this is why Marques is my go-to tech reviewer.
The lesson is , DO NOT OFFER UP A HALF ARSED PRODUCT TO A LEGITIMATE TECH REVIEWER !
I feel that we as professionals & knowledgable people have a responsibility to say the truth to our viewers/friends that may ask for our “professional/honest” advice. Marques does not have the power to bankrupt any company. If a company makes a great product they will prevail if they make shady products - the truth will be known.
I agree. When a product doesn’t work people figure it out eventually anyways.
People absolutely have the Power to bankrupt a Company. Clearly you and others have ZERO idea how this sometimes works out.
Reviewers have a responsibility to their audiences to make honest videos. If they are effective influencers and tell us that a product is good and we go out and buy it only to discover that we’ve pissed away hard earned money on something that’s crap then that’s on the reviewer.
People will then make it known via social media and elsewhere that they got sucked into buying that product based on the influencer’s say-so that it’s good.
That’s when both the company and its marketing people, influencers included, need to be held accountable.
No single reviewer is responsible for a company or product failure. No one has that much influence. Companies and products that fail were destined to failure due to bad or unresolved features or mismanagement.
I feel mad when reviewer says they got the product, but it is not sponsored. If they stop getting products, they loose their business.
If one guy on the internet can say negative things about your product (and all those things are true) and it destroys all the investment in your company, then your company didn’t have a single “devils advocate”. The tech space is full of garbage that gets millions in funding just because every investor wants to find the next apple stock.
I’m neutral on MKBHD, (I don’t trust his car opinions, he gets a little into buttonless/ touchscreen hype and his “Nissan, track car” comments where way too confidently wrong) but the tech space needs scathing reviews, we make tons of E-waste. Companies need to make less garbage and be punished when they make garbage.
No. What is unethical is selling a horrible buzz word “AI” product for $700.
As long as your review is based on fact and your true thoughts then a review cannot be unethical.
As a reviewer you cannot worry about how your review will have consequences for said company. The whole purpose of a review is to lay out the facts and your thoughts.
If I buy a product, based on a glowing review, and it sucks, that reviewer has lost me, permanently. He either didn't test the product thoroughly enough to see that it sucked, he didn't know suckage when he saw it, or he was dishonest. Why would I EVER trust him again?
I watch Marques for a long time now and he is one of the most honest tech reviewers together with Mr. Whos the boss. If they BOTH tell this thing is a PoS, then I know it is a PoS. The DJI Spark looked very wonky BUT a month ago I got my first drone DJI Mini 4 Pro and I absolutely love the experience.
Good video! I, for one, really appreciate your honest and candid reviews. I look at as many reviews as I can before buying photography equipment, and usually anything more than $100. Some reviewers tend to be more thorough than others. I typically look for both impressions and facts / objective measurements. Certain areas are harder to determine from reviews. Usability is one of those areas as some people are more tech savvy than others, some have more patience for learning curve, etc.
Funny you talking about the tripod. I have one that I bought for $15 on ebay in 1997 I still use it occasionally today. In fact it's set up in my studio right now.
I had never thought about the repercussions of doing a negative review. Thanks for inducing me to think about this.
As a very small camera channel based on reviews I get how one might including myself may only want to include the positive aspects of a product an downplay the negatives since I may want to work with that brand or vendor in the future. I am as honest as I can be but I just don't have the time to run exhaustive tests like I know you and Chelsea do. It's a tough balance and I have to say I err on the side of being a little too positive versus negative but I do try to call out the negatives as well.
What's the difference? Yelp and Google Reviews did the same thing way before M. Movie critics were way before the Internet. What am I missing?
I've always felt that you guys give us the most thorough camera reviews on You Tube. In fact I had a great interest in seeing your review of the Nikon ZF. I gave up waiting, and bought it based on the many good reviews already out there. I'm a couple of weeks with it now, and not yet loving it. i'm also happy of my decision to hang on to my Z5 (for now anyway) I've put my unhappiness with the ZF down to the learning curve. I'm no pro - just an enthusiast who was looking to have an experience like I did with my FE2 back in the 80's.
Now you say you've put off doing the review, as you feel the review may be negative, and you don't look forward to doing negative reviews. Get it done! You're obviously not doing us any favors by putting it off.
Sorry - you just pissed off an old guy.
These companies produce bad products and want consumers to buy it - it is simply"Fraud", but when they get reviews especially bad ones, the companies want to blame the reviewers. Well, create better products with warranties and good customer service. I watched Marques' review of the bad product and find it helpful. Great job Marques.
Human nature is to trust negative reviews. Case in point, when I'm thinking about buying a product on Amazon, I focus on negative reviews and if they're more than 5% of the reviews, I won't buy that product. I was surprised that your scathing review of the iPhone 15 Pro Max's camera wasn't mentioned, because that couldn't have gained you any friends at Apple, but I appreciated it because it was one of very few negative reviews.
I'm a consumer and I love your honest reviews. Thanks for them!
Great thoughts, appreciate your perspective (and your many years of honest reviews!)
I appreciate honest and thoughtful reviews that inform me about a product. Watching this, I was reminded of your review of the Nikon z6 camera when it was first introduced. That review was spot on and Nikon addressed many of the concerns you noted with firmware updates. Irregardless of how Nikon arrived at the needed updates, your honest review ignored the hype surrounding the camera and educated your viewers. It doesn’t mean I agree with everything you say, but I do feel that your reviews have helped me think beyond the PR.
Thanks! great topic. great presentation. rw
Whats unethical is when they give a good review for a rubbish product, especially if they get paid in some way
When I was going to school to be a chef, they asked us, "Who is the worst possible customer?" People said things like, "Those that don't leave a tip." Or, "Large families with unruly kids that parents don't try to control." Or even, "Those that rob you." The instructor said, "No. Your worst possible customer is one that has a bad experience at your restaurant, leaves a standard tip, pays their bill, and leaves without saying anything." When that happens you have just given someone a bad experience and you have no hope of ever fixing it. You will then give everyone else that same bad experience. You should PRAY that your customers criticize you so that you will know what is wrong. How else can you fix something unless you know it is broken? Sure, you might not like that someone is a jerk about it, but even then, they just paid someone to give them a bad experience. Wouldn't you be a jerk too?
But what if that person isn't really qualified to know what is or isn't wrong. Then what.
@@natureredux1957 Are you talking about a person eating something or a consumer using consumer goods? I'm not sure what qualifications you think you need to do either.
@@natureredux1957 Do you need to be qualified to say something taste bad?
Just ask yourself who is harmed and who benefits from biased reviews and you'll have your answer.
I only trust reviews of husband and wife teams who met on a dating website in which the future wife had a profile with no photos. It’s a bit niche. But works for me.
When some of us were considerably younger movie and restaurant reviews were a pretty big thing. I know that some of the those reviews definitely had an impact on the companies that produced the product but I'm not sure how often those reviews were considered unethical when giving a negative review. There may very well be instances. It does seem to me to be very similar, and we as consumers expected to hear both good and bad reviews to help inform us. If there are no negative reviews then I would completely question what a review is.
A few weeks back I think it was on Jalopnik ( but I might be wrong ) people in the comments were saying Marques reviews were lacking because he often got things wrong. Had no idea whether the criticism was right or wrong but I found myself skipping his video when they popped up on my computer.
timing is also important. he released his bad fisker car review about a couple days before fisker's earning reports. now that car company wasn't ran any good, but the review helped tanked that stock. ppl were citing his review on finance forums as a reason to short that stock on earnings.
When I'm considering purchasing a new product, I depend on a reasonable ratio of both positive AND negative reviews! If all I'm seeing is 100% ultra--positive feedback, I get so suspicious. I also like seeing how a company is going to respond to a negative review because I'd like to know that I will get the support I need IF a problem arises for me.
Don’t put out an unfinished product. I hate how the industry just throw out stuff, hard and software which make us beta testers. If those companies fail, I’m fine with it
One reason a lot of non professional reviewers give positive reviews is to justify their purchases. They just spent thousands on something, and they don't want to admit it was a mistake.
I will often look at the bad reviews first because I don't trust the good ones. Of course, some of the bad reviews are BS, too, but others have good information, and might point out an issue that isn't relevant to me(lack of Linux drivers for a graphics card, etc.).
4:07 I can't speak for MKBHD but I don't take any payment for my reviews outside of what RUclips pays. I don't think he does either.
Great video. I think companies have an obligation to make great products. These days they seem to want to rush things to market and have the consumers be the beta testers. Innovation is fine but not at the expense of consumers wallets. What I don't understand is why so many people think corporations are suddenly "the good guys" now. 99.9% of the time they only care about their bottom line, they are a company and want to make money. And if you pay attention to the news, companies don't care about their employees on the whole People that get upset over this stuff fail to realize that same company they are rushing to defend would not have a second thought about laying off employees via an email.
A smart company makes a good product to build a trusted brand and loyalty however most companies are not smart and only care about that bottom line. As a consumer we give a company money in exchange for value. If the company has a bad value proposition it's not the consumers job to come to their defense, it's the companies job to improve or fix their product and the value proposition they claim to provide.
The truth is, there are very few real reviews on RUclips. RUclips is really just social media, or a tiny step above, but anybody can come on here and say anything they want about anything. The line gets blurred when companies start paying RUclipsrs for reviews, and there's no ethical constraint. They can literally say whatever they want, without any professional guidelines. But having said that, anybody who comes to RUclips for reviews should come with that in mind, meaning they should watch as many reviews as possible, and then decide for themselves if they want to take the leap of faith with any particular product. Just like a reviewer who writes about a movie or a play, that's just one person giving you their opinion. You might miss out on seeing a play that resonates with you and changes your life, just because the reviewer didn't like it, and that review kept you from the theater. It's really the same thing. At the end of the day, the consumer has to be smart and make decisions based on their own better judgment. People have to do their due diligence, for themselves. Do the research, and nobody should ever blame one reviewer for destroying a company's existence. I guess that might be a possible thing that can happen, especially in this particular case, but it shouldn't be Marques' responsibility just because he's so popular. He should have the right to say whatever he wants to say, as long as he's being honest, and again, RUclips is just a leap of faith, we are trusting people's integrity.... or not. ;)
The same people that came up with that product hired a pr company to generate comments blaming him for the bad reviews and calling him names . All those comments were paid for by the same brand
Hi, I really recognize many of the things You talk about. Since 16 years I review motorhomes for a living. And I make my utmost to be neutral and honest. At first some of my advertisers cancelled their adverts because they felt the reviews were too negative. I disagreed, in fact I hate negative texts. I never say something flat out sucks. I prefer saying how I would have wanted them to do instead. After a few years all advertisers came back because they noticed that their clients appreciated my reviews and when they talked to the customers they didn't have to explain the vehicle as much, the customer was already informed. So in my opinion a review should always focus on the end user. It is simply better for everyone involved.
There is a lot of value on honest, scientific, fact based reviews; and overtime you develop Trust. Marques Brownlee negative review of the Cybertruck was iconic. I like "The Fast Lane" because they actually test the cars, just like Tony does with cameras.
Glad to see support for a truthful review of a fellow YTuber. You both have benefited from YTubers seeing you videos and learning or not from their content. You all have put yourself in places of responsibility for your content. You have benefited financially for your videos on YT. We lack the truth today even at the product level, God knows that at the national political level the same faults exist. Why cant we tell the truth about a product based upon our experiences. The problem is simple by posting on YT, many thinks that person is an expert, which many times that person does not have a clue about what he or she or AI is talking about. You both have the credentials/experience to be listened to and be respected based on the years I have reviewed you content. I wish that was true on the majority of videos on YT. In closing is it not scary that we depend on YT Videos for our source of knowlegde without any thought of the credentials of whom is providing the videos/knowledge?
Social media doesn’t do honesty - it can’t. It’s an egalitarian society, it’s the Lake Wobegon effect where every child is above average, it’s mathematically impossible. Back when I was in school there was a grading system on a scale from 1-100 where 90 - 100 was and A (AKA excellent), 80 - 90 was a B (AKA good), 70 - 80 was a C (AKA fair), 60 - 70 was a D (AKA poor) and everything below that was failing. That was a straight forward, honest grading system. The problem is that as an internet society we have come to see “below average” as an insult. Product reviewers often use some kind of numbering system to gauge various aspects of a product. I have never seen a failing score, but I have seen products which were clearly deserving of a failing score. If there can’t be failing scores, there can’t be honest reviews…
I’ve done very few consumer product reviews in my life - I don’t expect someone who doesn’t know me to value what I have to say. I do product test, so I do review products for the companies that make or market the products. I am brutally honest, and I’ve been fired more than a few times for being so. My review of a reflex (mirror) lens said if you punch out the front element you could use the lens to hold pens and pencils - it was that bad.
The sad fact is that the internet is a race for likes and views, influencers will always do what they need to do to get ahead.
If one bad review can bankrupt a company, you have a dogshit company or product. Unethical reviews are normally the other way, where someone hypes a product that sucks.
What I find most unethical about camera reviewers is when they trash a product because it doesn't fit their needs. For instance, they will trash a Nikon camera because of its poor auto-focus. (Do not own any Nikon products) But what about other genres of photography? How does it handle landscapes, low light, portraits, or slow-moving objects? What about its ergonomics? Instead of saying this is a good camera unless you shoot sports and wildlife, they say it is a bad camera. What they should be doing is saying these are the positives this camera offers and these are the negatives and let the consumer decide. We know our own needs.
The other thing that drove me nuts was that years ago Sony would release cameras that overheated. No big deal to camera reviewers. Canon released the R5 and R6 that overheated, everybody made a big deal about it. My problem was not that they criticized Canon, but that they did not criticize Sony.
Thank you for posting. Rant Start: Firstly, any reviewer who receives product from the vendor for review is dealing with a conflict of interest. Some people can handle it ethically, others can't. When reviewers/influencers are invited and flown to nice locations to provide reviews of their product (for example, recently Leica flew I don't know how many people (from USA, Canada, Australia, all over the EU) for the introduction of the SL3) it is a clear conflict of interest. As a viewing customer, I know when I watch these reviews, they will be biased. So they will discuss all the "goodie" things about the product. Sometimes you can read between the lines and extrapolate what they are really saying. Often you have to wait for a presenter to actually buy the product for personal/professional use to get a more objective assessment (for example, presenters who purchased the Leica Q3 only to sell it a month or two after purchase). As a photograph hobbyist and motorcycle hobbyist, I am constantly evaluating the information presented. With motorcycle reviews, presenters (who are also often flown to fancy places and treated well) will talk about all the new great features, but will not mention the serious reliability issues, and customer service issues potentially associated with the motorcycle model and/or the manufacturer. :Rant Finish. A good subject matter to discuss and glad you brought it up. Next Rant: Maybe you should consider inviting a friend/relative/neighbor who is a viewer, who can express their perspective when they watch a product review. The few videos I have watched from Marques (should really be Marquez) (I am Menéndez and not Menendes), I have found them to be fair and detailed. I have no complaints about him. I consider It honorable/ethical/ and morally just you posted this video to support him. But at the same time you are a business insider defending a business insider. Human instinct, it seems, drives us to be protective of our industries of interest. : End Rant 2. And with that, I wish you a good night. and pleasant dreams.
I read amazon reviews but I only believe the negative ones.
Haha! I go for 3-star reviews to see if they’re more balanced. Then I read a few good reviews and a few bad ones to see common complaints and praise.
Don't want a crappy review, don't put out unfinished product. When I used to game on flight sims, they ALWAYS put out unfinished product that you're dropping $40-60 for and knew wasn't going to be finished till after the first few patches that were sent out for them. Then they started charging for updates.
regarding Amazon Reviews, I had a headlight company reach out to me and would credit my purchase of their new lights if I posted a positive review with videos. Opened my eyes to those reviews going forward...
Top notch discussion. 💡💸
In this industry there are RUclipsrs that for them a lot of products are bad because they only compare them to top of the line ones.
People need to get a life. Social media “influencers” don’t really influence me at all. I think for myself. As an aside, if only positive views are allowed they are worthless as an actual product or service review.
What camera / lens / settings were used for this studio review?? Many of your viewers are aspiring content creators
ha! ok, I see you have three cameras set up!! I’m already learning!😊
I also learned the hard way that before going on camera, need to check ears, nose, teeth, corners of eyes, and hair ideally in sunlight/daylight: Nose debris, check, nose hair, check; TITLE: Things to check every time before going on camera …
“Lighting and camera can pick up things that you may not see in the mirror in your bathroom so it’s best to get extra light and extra close mirror and check these things …”
Tony, Make your Nikon zf video please! I'm trying to save 2 grand for this camera when there is the fuji a7c Lica and a theoretical Canon Ae1M(irrorless). Still use a dslr and as a second body I want a mirrorless future retro camera. Why not give this a reason to compare it to Things in different budgets
I want an honest review whether good or bad. I never watch only one review. I try my best to follow RUclipsrs such as yourselves that know what they’re doing, are intelligent and fair. Then, I make up my own mind and acknowledge that I’m responsible for my own decisions. What bothers me the most is the opposite scenario that you mentioned: someone says how great a product is and then when it’s ultimately replaced by a new model in the future, that person talks about all of the original model’s “well known” failings.
Too many people have an expectation of affirmation in all instances. They don't see that criticism is an opportunity to grow and improve. People like that either are or will end up, mentally, emotionally or developmentally stunted.
Thanks for lifting the curtain and discussing the pressures that drive reviews to be so positive.
I like your reviews when you two don’t agree on a product. It might be two cameras, or a iPhone camera and an actual camera - and you each say why you like what ever you are choosing as “better.” I love that - because we all have preferences and sometimes it’s just about what fits a personality, what fits the purpose, etc. I often see fantastic iPhone photos that are great because the person knew how to compose or to recognize light quality - and the reverse - someone using an expensive camera and producing deadly boring images. Your mix of camera gear talk and taking good pictures is just right for me, and you make me laugh. I think you are great!
When looking for reviewers, I check the language they use. If they use language that suggests dispassionate review, that's a plus. Making qualifiers and considerations that are fair to both the producers of the product, and the consumers, is a good sign.
Half a century or so ago, I recall the editor of a stereo magazine being asked about reviews in his magazine.
I paraphrase his response. "If a product is outright bad, we just don't publish any review of it."
I'm more unhappy that Marquess wasn't more vocal about the shortcomings of the CyberTruck.
I’ll have to watch his review.
wait... you wanted to hear about "MORE" shortcomings of the cybertruck? Maybe he didn't experience any more? When I reviewed the cybertruck, I had very few issues with it. Maybe he received a good product, free of 1st batch issues?
@@ThomasBryantHe had a quarter of an inch panel gap, so bad it looked like the door was open, but claimed that wasn’t a big deal. Meanwhile a different car had bugs in its pre-production software (not as many as he found in the cybertrucks production software) and he labeled it as the worst car he had ever reviewed.
It’s not any individual review that is a problem, but his body of work is very very inconsistent. He’ll slam a company for problems he lets others off for. I don’t think he’s being paid off, I think he can’t be objective enough so how he feels at a particular time has a huge impact on the review he gives. He was clearly hyped about the cybertruck, very openly so and I believe that affected his review.
Edit, just reached the point in the video where they talked about their experience with the Tesla fan base… which is an explanation I hadn’t considered before.
Watch his Mac Pro stuff, spent 50k on trash and spent like 1k on the wheels for it and tried to justify them. The Tesla stuff is no different, literally the worst rated cars in the US, he gets a panel gap big enough that any other car manufacturer would look at it and just assume the the frame is ruined and trash it, but Tesla puts that out and he says it's just whatever.
Of course he would never go against his fascist best friend Elmo.
Thank you for the insightful review. I tend to focus on negative reviews as they highlight crucial aspects such as reliability, support, and safety, which are paramount to me. Regarding this specific video, I have two notes: Firstly, is the image intended for HDR? It appears overly bright, with details lost in the highlights. Secondly, I've noticed that in your own reviews, particularly those related to Sony products, you tried the product on the release day. Many people had issues with sony cameras, i can name a few, it's not the point. I'd like you to be more critical about the products you're reviewing. Having more time to test em out could really benefit the potential buyers. Wishing you all the best!
Thank you both! Very sensible video.
Linux Tech tips almost destroyed a company who makes water coolers for gpus, they used the product in the wrong way far cry from the company instructions, said the product was terrible, no one should buy it and put the item for auction after that (it was a dev sample they should return it back). The company almost closed after that.
If I'm about to buy new tech, I look up the reviews if several RUclipsrs not only one. The more substantial the investment is the more videos I watch. Usually RUclipsrs all come from different backgrounds and approach the products from different angles. The important step after having gathered that much information is to ask myself, what do I really need and why. To me this is the most relevant question in the whole process.
It's the same as when sports fans complain that a referee "decided the game" by making a textbook call in the late stages of a close game... it's clearly the player committing the penalty who is making such a 'decision' - if the ref were to NOT call it then that would be a much bigger instance of deciding the game, by not following its rules.
All to say: don't blame the reviewer for fulfilling their exact role in the marketplace when it comes to bad products / companies.
Which tripod was the one they all disliked?
It was a small 3LT that no longer exists in that form
The product designers cannot accept the truthful assessment of their product. If only the product owners and designers were to take criticism and improve upon their product would & should be a better response.
First of all it's a reviewer's responsibility to give an honest review of the product in hand, not to keep the company alive by lying. If the review(s) end up killing the company, it means they made a shlt product.
And the people who only read the title and don't have the patience to watch a 20min review from a respectable reviewer... probably wouldn't have bought the product anyway, otherwise they'd want the information, not just the headline.
The product had serious issues - consumers had to be warned. IMO the review was fair and the product should not be sold at all. Jobs or not, the product should be properly tested before putting in production. In fact we need more such honest reviews, not less. And reviewers should protect the consumers. Brands can have their own channels on youtube. I think we all love your channel because we know that you guys are honest and on our side.Thank you for that!
Wow you are so much right Chelsea, and negative mention of a product where people react, give a better branding of the product because people will show him that he is wrong
I want that Zf review.
Honest review is the only thing that matter, negative or positive review.
There is nothing good or bad, when its simply the truth.
The only thing reviewers are responsible for is the quality of the review. Period.
A cornerstone to quality products is being able accept criticism. How a company deals with the criticism determines their future. As a consumer, I assume the review is honest by people who understand what the product should do. Without that honesty the review is reduced to a commercial.
It is a product i'm not interested in so no sale loss here. I thank Marques for his honesty.
Too many product reviews call everything a game changer.
Good video. Consumer reports has effectively been doing the same for years. It makes products better. It’s clearly not a reviewers fault if a company brings tech to market too early or just make a poor performing product. If it’s such a great idea, someone will invest in it or buy the rights and develop. It’s just business.
all product review are personal view - one person view. Smarter people will watch a lot of videos to get a clear understanding of the product.
bad reviews aren't unethical. I love your unbiased reviews and hold them in high regard. I think people need to bear in mind the comments of reviewers are relative to their norms which might be slightly higher than the normal person.
I like the channel, and I thought the review of the AI Pin was decent. However, his review of the Fisker Cloud I thought was overly harsh.
products never improve if we did not give feed back. and we will never see version 1, 2, 3 ........
If I recall, the folks behind that product. Are former Apple employees. Also, I am willing to bet they released the product in the state they did to get pre-order units out the door regardless of its state of usability.
maybe there needs to be review etiquette for influencers. they should always give disclaimers at the start of videos to avoid bankrupting a company.
A bad review is:
Dishonest
Biased
Holds back
A good review is:
Honest
Unbiased
Does not hold back
Simple as that
Maybe the company shouldn't have rolled out a product for review if that product isn't ready.
He reviewed the product and gave his opinion. If that bankrupts the company, one review, then so be it. Someone with a vision will by the technology and patents during bankruptcy.
Bad products deserve bad reviews.
Of course not, unless they're purposefully bad because you represent a competing company, or you have a direct commercial interest against their product. Which must be something extremely rare.
The "AI pin" product has an almost universal "It's CR*P!" consensus, on reviews. So, it's a great idea, has some superb features, but strictly regarding why someone would but this, and would really benefit from using it, it's complete cr*p: it's very expensive, it has an expensive subscription without which it's useless, it doesn't do a whole lot of what it should, it's battery life is limited, it gets really warm, and it's impractical. So: it's a fail.
Will the company survive, to give updates that make it more useful? Or to release an AI Pin mk 2 that works great? Who knows, and also... who cares?
In my opinion reviewers should be honest about the product they are looking at.
Only Marques had to review himself (only) that way, so that there wont be any more reviews of the product ANYMORE
i always believe and support the thought of that ... if you boight an item or the things you reviewed you can share your point of view good or bad pros and cons cause you wanted to have the item or wanted to share your thoughts. but if you paid by companies and doing this one earning some money you cant be truthful as much as you wanted to cause there will be a scheme story line that you ought to share as given by copanies who pays you that. unfortuntaely not many people out there to have that gut or opportunity to share theit thoughts jeartedly honestly and truthfully.
In the world of bleeding-edge tech, most products rarely take big enough risks to be truly bad. When they do and they fail, no one gets upset at reviewers: bend-gate, the first Samsung foldable, the Noct lens, etc. all show that people love a good ribbing at a bad product's expense. Yes, Humane is a much smaller company, but Marques even reviewing this thing at all should be interpreted as an overall vote of confidence: it shows that he is genuinely excited about their ideas, even if not this particular execution. Don't know why people are getting it so twisted.