Well-thought out summary of the way to approach patients and families (and even coworkers) in a very emotional setting like healthcare. I used to work in a very toxic healthcare setting about 20 years ago. Then I went on a Disney cruise - and I saw the perfect hospitality staff (from top to bottom) in action. And it immediately impacted the way that I interacted with coworkers, patients and staff. When you approach the workplace, ESPECIALLY healthcare or similar situations where the people you are interact with are dealing with multiple ACEs which impact their (and your) behavior, dealing with your behavior the way you've mapped out is spot on. So many people in this world are dealing with invisible psychological wounds that cause them to lash out - it's important to slow down and remember it's not personal.
Absolutely love this ! I’m a social worker at a transitional program for survivors of domestic violence and sexual assault. I shared this with our direct care staff. It has helped them better understand the women in Our program. I have received great response and better understanding through your video. Thank you
You never know what an individual is going through at any particular moment and what effect your interaction with them will have on them...treat every moment and person you encounter with compassion and intent. JH you seem to hit the nail on the head in your videos. I just discovered your channel 🌎✌
Yup, great paraphrase. And the cool insight is that doing this mindful awareness strengthens the prefrontal cortex and helps it combat survival brain thinking.
true! interactions are hard cause of the triggers or just there voice or a movement. they keep giving numb down medications and I get more disconnected. The mental health procedures here are in the letter pretty nice, reality not so much. i keep asking if we can work on these triggers like dialectical therapy. but you say it so calmy it gets through and motivates to try again. thank you
This is so valuable, thank you. It captures what you might want to say to explain what you mean by being trauma informed, and it gives instructions. I hope you write a book.
This video is excellent! The PAGE acronym is very helpful and incapulates exactly what people need to master in addition to specific strategies and techniques. Thank you.
I'm 62 and have been going through assessment by Social Security. I recently had a remote appointment with one of their psychologists who bills himself as trauma informed, but who I quickly realized after about 15 minutes into a one hour appointment, had no idea what complex trauma was. It was essentially a cognitive assessment with a man who was more interested in whether I understood tired idioms like "don't cry over spilt milk", current events and morality questions coupled with remembering a string of numbers or words; and there was simple math involved. It was clear he was either uncomfortable or uninterested in anything I tried to share about my past. That appointment caused more damage than it was worth, to receive the disability payments. I went a bit off the rails for several days and gave up on the procedure. I remembered your talk with Stephanie Foo and found these videos. I'm still not sure this process won't cause more damage than it will do us good given the extra income. That said, this video helped me to understand why I reacted the way I did. I imagine it will continue to be beneficial going forward. Thank you.
A friend just shared your videos with me and I’m hooked! Thank you for your perspective, care and vulnerability! I’m a Somatic Experiencing Practitioner and your views and metaphors are so right on and super helpful. Looking forward to watching more and learning more about you and your work!
This is so good. You give yourself grace. I’ve never been taught how to do this. I would love more techniques and ways to look at life and situations without condemnation for making mistakes. Your videos make sense.
This is a great video for the field I am in. It is very important to be trauma informed especially dealing with children. I took a lot from this video and would follow up on these skills in order to better service my clients. It is very important for kids to feel safe when dealing with trauma.
@@JacobHamPhD I just discovered your channel. I learned a lot watching your videos and am interested to learn more about your work. Hope you're doing well.
Great video! You neatly addressed something I mentioned in the comment I posted 30 mins ago. ^__^ Thanks for sharing your methodology. I hope your viewers and patients will gradually learn to do the same. All the best for your mission!
I only have a bit of knowledge about this. Initially, I misunderstood trauma informed care to be a community-wide version of critical incident stress counseling for the benefit of emergency responders such as fire/ems and police. I'm retired, but since my background is the former, then occupational safety and health; I thought I would be keeping abreast by going through the training presentations. Now, in thinking of the nature of my own various work environments, I see it more as a three dimensional application of what I initially thought it was. I don't know if that makes sense.
Great video! I really like your description of the value and importance of our moment to moment experiences and how navigating them is where the ‘magic’ lies so to speak. I’m curious why this isn’t just called common sense or respect based care. I know the theoretical and academic reason, but most of these ‘informed’ care models are different sides of the same coin. I also appreciate your point that these skills take time and practice. Peace
I know, it feels like so much of this is common sense if we all would just remember what it was like to be a kid or someone who is afraid or hurting. But, on the other hand, there is so much skill involved in having to unlearning cliched responses that are meant to help but only give pat reassurances and consolation. And, there's so much to deliberately practicing over and over again to face someone who is hurting without flinching. One could use the analogy of fighting, fighting comes natural to us and much of it seems common sense, but one still needs to practice execution, skill, endurance, etc.
When people are in an alarm state, their IQ drops so much that common sense doesn't exist. Like the Hulk when he's angry. So I find this acronym allows people to refocus their mind such that it reduces the overwhelming feelings, and helps them return to calm, rational state.
Wait organizations are trying to be trauma informed? I’ve worked the last six years in a trauma generation and amplification organisation. The most toxic forms of masculinity, entitlement, invalidation etc etc. I’m leaving, wish me luck. Just the thought that this question exists out there, on how to make organisations trauma informed, makes me feel hopeful.
In five star restaurants there is also an understanding that clients will behave and follow certain rules of decorum. I understand what you are saying but a hospitality model includes the right to refuse service. I personally don’t like the model or metaphor despite the good intentions of it.
I get the metaphor and it’s very useful in understanding the dynamic, but How could this be applied in such places as schools where pupils will push back? Or in social situations where there is no time to think these rules through?
Purpose can be moment to moment. From a buddhist perspective, purpose emerges when you clear out your egocentric vanities and you realize that we are all connected and a part of this great big universe. When you can't even divine the purpose of the moment, you can at least intend to be in the right heart/head-space instead of being ruled by fear and alarm.
Well-thought out summary of the way to approach patients and families (and even coworkers) in a very emotional setting like healthcare. I used to work in a very toxic healthcare setting about 20 years ago. Then I went on a Disney cruise - and I saw the perfect hospitality staff (from top to bottom) in action. And it immediately impacted the way that I interacted with coworkers, patients and staff. When you approach the workplace, ESPECIALLY healthcare or similar situations where the people you are interact with are dealing with multiple ACEs which impact their (and your) behavior, dealing with your behavior the way you've mapped out is spot on. So many people in this world are dealing with invisible psychological wounds that cause them to lash out - it's important to slow down and remember it's not personal.
Literally one of the best vids on RUclips I found. Thank you.
Wow, thanks!
Just discovered Jacob Ham's channel, the videos are worth gold!!! Concise, super informative, eye-opening, helpful!
Your videos and talks are very helpful. Your voice is also soothing. Thank you!
Takes time and practice! This makes me want to become a therapist.
Absolutely love this ! I’m a social worker at a transitional program for survivors of domestic violence and sexual assault. I shared this with our direct care staff. It has helped them better understand the women in Our program. I have received great response and better understanding through your video. Thank you
You never know what an individual is going through at any particular moment and what effect your interaction with them will have on them...treat every moment and person you encounter with compassion and intent.
JH you seem to hit the nail on the head in your videos. I just discovered your channel 🌎✌
Yup, great paraphrase. And the cool insight is that doing this mindful awareness strengthens the prefrontal cortex and helps it combat survival brain thinking.
true! interactions are hard cause of the triggers or just there voice or a movement. they keep giving numb down medications and I get more disconnected. The mental health procedures here are in the letter pretty nice, reality not so much. i keep asking if we can work on these triggers like dialectical therapy. but you say it so calmy it gets through and motivates to try again. thank you
Masters Student at Metro-in Denver, CO so thankful to have ended my Trauma Science II Class today, with your words of wisdom! Gracias!!!
This is so valuable, thank you. It captures what you might want to say to explain what you mean by being trauma informed, and it gives instructions. I hope you write a book.
I’m thriving to recognize my triggers and remain calm. Thank you Dr. Ham.
This video is excellent! The PAGE acronym is very helpful and incapulates exactly what people need to master in addition to specific strategies and techniques. Thank you.
I'm 62 and have been going through assessment by Social Security. I recently had a remote appointment with one of their psychologists who bills himself as trauma informed, but who I quickly realized after about 15 minutes into a one hour appointment, had no idea what complex trauma was. It was essentially a cognitive assessment with a man who was more interested in whether I understood tired idioms like "don't cry over spilt milk", current events and morality questions coupled with remembering a string of numbers or words; and there was simple math involved. It was clear he was either uncomfortable or uninterested in anything I tried to share about my past. That appointment caused more damage than it was worth, to receive the disability payments. I went a bit off the rails for several days and gave up on the procedure. I remembered your talk with Stephanie Foo and found these videos. I'm still not sure this process won't cause more damage than it will do us good given the extra income. That said, this video helped me to understand why I reacted the way I did. I imagine it will continue to be beneficial going forward. Thank you.
I appreciate your use of first person in this lesson. It’s very effective.
All of my work is first person. I couldn't do it without having worked on myself first. Thank you for appreciating this.
A friend just shared your videos with me and I’m hooked! Thank you for your perspective, care and vulnerability! I’m a Somatic Experiencing Practitioner and your views and metaphors are so right on and super helpful. Looking forward to watching more and learning more about you and your work!
I'm a big fan of Somatic Experiencing and would learn it if I had more time
I really love the metaphors you come up with! amazing, helpful videos. merci :)
This is so good. You give yourself grace. I’ve never been taught how to do this. I would love more techniques and ways to look at life and situations without condemnation for making mistakes. Your videos make sense.
Great videos, thank you Jacob! I also really enjoy the calm way you speak too.
I am just beginning my journey on learning about trauma and I greatly appreciate the service you are doing. Thank you.
Well wishes on your journey.
This is a great video for the field I am in. It is very important to be trauma informed especially dealing with children. I took a lot from this video and would follow up on these skills in order to better service my clients. It is very important for kids to feel safe when dealing with trauma.
Thank you!
I love your videos. :) Hope you keep them coming.
I'll try! Your comments definitely help keep me going.
@@JacobHamPhD I just discovered your channel. I learned a lot watching your videos and am interested to learn more about your work. Hope you're doing well.
I literally share this with everyone I know. Still brilliant!
I so appreciate you videos and will be sharing them with my community. Lots of admiration.
Please do! The information needs to get out.
I've just discovered your channel, thank you for your videos, they are the best I've seen on these topics! Please keep making more videos.Bless you
Great video!
You neatly addressed something I mentioned in the comment I posted 30 mins ago. ^__^
Thanks for sharing your methodology. I hope your viewers and patients will gradually learn to do the same.
All the best for your mission!
LOL. Thank you so much for taking the time to truly engage with my videos. You're a gem.
Thank you for sharing! Loved your videos!
Jacob, you are pure gold man. What a G-d send. Thanks for sharing what you’ve learned with us!
Please make more videos! Highly edited or not, these videos are so helpful for so many people.
Thank you so much! This video is very informative and helpful.
Wow this can be applied to a lot of aspects in life..
agreed. helping others isn't rocket science. we have to start by treating each other like someone we love and respect.
Great, helpful video! Subscribed.
Thanks, informative
I cannot thank you enough.
you just did. thank you
Good info
Glad it was helpful!
I only have a bit of knowledge about this. Initially, I misunderstood trauma informed care to be a community-wide version of critical incident stress counseling for the benefit of emergency responders such as fire/ems and police. I'm retired, but since my background is the former, then occupational safety and health; I thought I would be keeping abreast by going through the training presentations. Now, in thinking of the nature of my own various work environments, I see it more as a three dimensional application of what I initially thought it was. I don't know if that makes sense.
Sounds overwhelming! Hundred hours before the next step!?
Great video! I really like your description of the value and importance of our moment to moment experiences and how navigating them is where the ‘magic’ lies so to speak.
I’m curious why this isn’t just called common sense or respect based care. I know the theoretical and academic reason, but most of these ‘informed’ care models are different sides of the same coin.
I also appreciate your point that these skills take time and practice.
Peace
I know, it feels like so much of this is common sense if we all would just remember what it was like to be a kid or someone who is afraid or hurting. But, on the other hand, there is so much skill involved in having to unlearning cliched responses that are meant to help but only give pat reassurances and consolation. And, there's so much to deliberately practicing over and over again to face someone who is hurting without flinching.
One could use the analogy of fighting, fighting comes natural to us and much of it seems common sense, but one still needs to practice execution, skill, endurance, etc.
When people are in an alarm state, their IQ drops so much that common sense doesn't exist. Like the Hulk when he's angry. So I find this acronym allows people to refocus their mind such that it reduces the overwhelming feelings, and helps them return to calm, rational state.
Wait organizations are trying to be trauma informed? I’ve worked the last six years in a trauma generation and amplification organisation. The most toxic forms of masculinity, entitlement, invalidation etc etc. I’m leaving, wish me luck. Just the thought that this question exists out there, on how to make organisations trauma informed, makes me feel hopeful.
Thank you for your gentle approach and ability to communicate these crucial points. Are you willing to be a guest speaker? DM me please!
I don't know how to DM you on YT.
❤
In five star restaurants there is also an understanding that clients will behave and follow certain rules of decorum. I understand what you are saying but a hospitality model includes the right to refuse service. I personally don’t like the model or metaphor despite the good intentions of it.
I get the metaphor and it’s very useful in understanding the dynamic, but How could this be applied in such places as schools where pupils will push back? Or in social situations where there is no time to think these rules through?
👍🏾💕💕😊
What if you don't have a purpose?
Purpose can be moment to moment. From a buddhist perspective, purpose emerges when you clear out your egocentric vanities and you realize that we are all connected and a part of this great big universe. When you can't even divine the purpose of the moment, you can at least intend to be in the right heart/head-space instead of being ruled by fear and alarm.
Dear Bro ,
*ISLAM , the Path of ABRAHAM will give you a purposeful life❤.*
Good info
Glad it was helpful!