I am so grateful I found this video. I did not use my Camera for the reason that I don’t know how to download my videos and pics to my laptop. This video is truly helpful. I literally followed your directions step by step and viola I did it. Again, thank you very much.
This was so helpful! I had been trying to transfer my videos and images from my Cannon M50 to my Mac for 5 hrs. I’d been watching video after video to no avail. But this video actually helped me make it happen. Thank you.
This is the best tutorial from all of them explain everything properly. I have check like 10 others and couldn’t find what’s my problem and why my camere won’t connected to my Mac. Now I have to hdmi cable I don’t need as it connect by wifi! Very grateful I finally could do it! Th ask you 😊
Hi I am trying to connect my m50 to my MacBook wirelessly and I’ve been following all the right steps but when I get to the part at 5:14 and launch the EOS utility application, a different window than yours pops up on my screen, I believe it’s the main menu but it won’t let me click on anything except for preferences and quit. On my camera it says pairing (connection) with computer in progress. Start EOS utility on the computer. I’ve tried over and over, and I’ve tried restarting the application on my computer too. Can someone please help🙏🏽
Hi! If your experience differs from what's shown in the video, our EOS support team will be glad to help. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). We're confident they can figure out a solution for you. We look forward to your call!
THANK YOU! I just realized I don’t have the right adapter for my new iMac! I always thought of myself as tech savvy but I wouldn’t have known to do all this! Life saver!
Hi! Our developers are taking a look at macOS Big Sur. In the meantime, feel free to give our US-based support squad a call at 1-800-OK-CANON (1-800-652-2666) and they'll be able to find a solution for you. Hope this helps!
Hi! We typically don't develop or update software for new operating systems until their official release, and we do not develop based on beta releases as the final release could be substantially different. As macOS Big Sur was just officially released a few days ago as of this post, our developers are now conducting tests and will soon be rolling out software and driver updates as needed. Be sure to check canon.us/umms4 periodically to get the latest version of everything you need for your EOS M50. Hope this information helps!
@@CanonUSASupport That reeks. I just bought your camera new and Big Sur has been out for a long time now. Ridiculous that you can not link your hardware to modern software. Some point this out as a huge problem with american tech brands. I would love to see you actually do something about this. I've spent hours and hours trying to find a way to get photos to my laptop. I can put them on any phone incredibly easily. Big fail here.
@@Dylpostino If it helps, I tried Cascable Transfer tonight in the app store. It did work flawlessly once the camera was connected to the same wifi. Theres a 7day trial or it hikes up to 25$ after. Anyhow best of luck!
I've just received the camera and I set it up with this video🥰 super helpful!! I'll record the video with M50 and I'll upload on my channel soon😘 hope I can make a good video with this camera
I'm having troubles. My canon Eos m50 camera is not syncing to my computer. I set up the pairing process and whenever I try to connect to my camera's wifi connection, it keeps joining, then immediately disconnecting. It will not let me sync anything on my camera onto my computer, and the "EOS pairing software device" screen that comes up when I press "pairing over wifi/lan" in my EOS utility app does not show my camera as a pairing device. It has worked in the past, im not sure why its not working now.. help!
Hello, Jack! Our EOS support team will be glad to troubleshoot your setup and figure out a solution for you. They're available weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). We look forward to your call!
This was very helpful but what happens when it says under drivers and downloads that, "There is no driver for the OS Version you selected. The driver may be included in your OS or you may not need a driver."? Please help!!
Hi, Taylor! Some operating systems already have the necessary drivers built in. In those cases, you should be able to hook up your Canon camera and your computer should immediately recognize it and be able to interact with it. Hope this helps!
Didn't work for me and my mac. Very frustrating! I have Mac OS Big Slur v11.1 and that's not available so I can't do wireless or even via usb to use as a web cam. Any ideas?
Hi! We recommend running this by our US-based support squad so that they can find a workaround for you. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). Hope to help you soon!
@@CanonUSASupport I have been speaking to a Nick for USA support and the fact it Canon can't update for us that have new updated macs basically. No solution unless I use the HDMI which is not as good so I won'y go that route. Thanks
Hey! Ugh! I don't see where I have Remote Control (EOS Utility) available. I have transfer imgs between cameras, Connect to smartphone, Print from Wi-Fi printer, and Upload to Web service. Can I add Remote Control (EOS Utility)? Thanks so much!
Hi! Our US-based support squad can help you with that. Give them a call today at 1-800-OK-CANON (1-800-652-2666) and they'll make sure your EOS M50 is properly configured. Hope to talk to you soon!
Hi, Waad! The software supplied with cameras sold through Canon USA is intended for use within the United States. We're unable to guarantee its functionality outside the United States. Hope this helps!
instead of remote control eos utility, its showing view images on DLNA devices. Is it not possible to connect my camera wirelessly to utility software?
If you have carefully followed the steps in the video and are unable to connect your camera, you may want to contact our camera support team. Our agents are happy to walk you through the setup. You can reach them at 1-800-652-2666 Monday-Friday: 9:00 am to 9:00 pm ET, Saturday: 9:00 am to 7:00 pm ET, excluding holidays. For faster support, register your camera in your My Canon Account at Canon.us/mcahy We hope this helps.
When i open the utility 3 for the first time while paring, it doesn't give me the "connecting to eon camera" like yours. Just a 3 section screen with, "download images to computer", "remote settings" camera settings", what do I do to get it like in this video?
Hi! If your EOS M50 and your Mac aren't quite talking to each other yet, our EOS support team will be glad to check out your setup and figure out a solution for you. They're available weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). Hope to talk to you soon!
Im having a problem with getting EOS utility launcher. Every time I open EOS utility 3 while trying to connect the camera to the Mac. The only thing that pops up is EOS utility 3 not EOS utility launcher. I also can't do anything on EOS utility 3 if I can't connect with the utility launcher. Is there something I can do to fix it?
If anyone is frustrated with Big Sur and the lack of connectivity to this lil camera, I did download Cascable Transfer from the app store to my macbook and it worked, much to my surprise! Once connecting the camera to the same wifi channel the app reads it right away. There is a trial if someone is curious.
Ok so I wanna start a channel and this is the camera and laptop I will be getting. I will be editing my videos on IMovie and I was wondering do you have to do this process to access the footage you made under downloads?
Hi! Yes, in order for your pictures or video footage to work in any application on your computer, you'll need to download them onto your computer first. Hope this helps!
I just purchased the M100, and do not see an option for "Select Remote Control EOS Utility" option on the Wifi Screen. I haven't downloaded any updates or anything onto the camera, do I need to? My menu options in general seem to be different than what you have here as well. Thank you!
Hi! This video is specific to the EOS M50, so the information covered here won't necessarily match up with other models. We recommend consulting your camera's instruction manual or calling our US-based support team for guidance. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). Hope this helps!
Hi, Trent! Once your images and videos are on your computer, you should be able to open them with the right applications. If you're using Canon RAW files, keep in mind that those can only be opened in the Canon applications supplied with your EOS M50 such as Digital Photo Professional. That application lets you convert your RAW files into common formats like JPG which allows them to be opened in a wide variety of applications. Hope this helps!
Ive recently bought a MacBook and have done all of your steps but am completely confused on where I can view the files afterwards? Like I go into my finder app and there's no folders or downloads from my camera
Hi, Scott! Finder should be able to locate your files. If they're not turning up, our US-based support squad will be glad to lend you a hand. Give them a call today at 1-800-OK-CANON (1-800-652-2666). Hope to help you soon!
Hi, Erika! image.canon can act as the link between your EOS Rebel T6 and your computer. Our Knowledge Base has information on how to get them all to talk to one another at canon.us/3WvMvMe Hope this helps!
Hi! While this video is relatively recent, it's possible updated versions of the driver and software have come out since we posted it. We recommend that you get the most recent version of everything for your EOS M50 at canon.us/umms4 Hope this helps!
Can someone help me? I can't download the Eos 250D for mac book pro 2017, when i open the app it doesn't work, maybe i need another one. Just i can't find it.
Hi, Joaquín! The EOS 250D is not supported by Canon USA. For support, we recommend getting in touch with the Canon company that serves the part of the world your camera was intended to be sold in. You can find them at canon.us/globalsupport and clicking on the map. Hope this helps!
Hi! We've checked the site to make sure everything's working and the download section for the EOS M50 is coming up with no problems. Try again at canon.us/umms4 and if problems persist, try clearing your browser cache or using another browser. Hope this helps!
Hi! Our EOS support team will be happy to find a solution for this. You can reach them by phone weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). We look forward to your call!
When I download the utility I don't get to choose which area I live in. After I press open, it just dissappears and nothing happens. I tried to download different versions. I tried up restart my mac. And I also updated my software from Monterey to Ventura. Same things, I do not get any further.
Hi, Josephine. We're sad to hear that you're experiencing troubles during installation. Our friendly camera support team will be the best equipped to take a look into this for you. You can reach them at: 1-800-OK-CANON (800-652-2666) weekdays, from 9:00 am to 9:00 pm ET, and Saturday from 9:00 am to 7:00 pm ET.
@@CanonUSASupport Thank you for your response. Is there any way I can reach them at a Danish or other European number? It's madly expensive for me to call the states, almost 2 dollars/minute.
Hi! If you used EOS Utility to download your images onto your Mac, the application lets you decide which folder your images will go into. Be sure to check the application's settings and that should allow you to locate your files. Our EOS support is available weekdays and Saturdays if you need additional help. Give them a call at 1-800-OK-CANON (1-800-652-2666). Hope this helps!
Hi Nina. We're sorry to see you're experiencing wireless network trouble with your EOS M50. To troubleshoot further, visit our wireless help guide at: Canon.us/pmye If you're still unable to connect, access additional technical support options within My Canon Account at: canon.us/account
Hi, Jade! We recommend giving our EOS support team a call so that they can help you get everything downloaded and installed. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). Hope to help you soon!
Hi, Nia! If your setup isn't going quite the way the video shows it, then we recommend giving our US-based EOS support squad a call. They should be able to figure out a solution for you. They're available weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). Hope to help you soon!
The option is there to connect over my personal wifi but I can never get it to connect. I've tried multiple times and it will just never connect to my wifi. I've tried by selecting the network from the list and entering the password. I've tried using a manual network entry. And I've tried by WPS. It will not connect. What is the problem? I want to be able to remote shoot my videos and sometimes need to access the internet for some things I'm shooting so I need to be on my network, not the camera's internal wifi. The option is there, so why doesn't it work. I can't find anything online about this. This is really frustrating.
Hi, Roderick! Thanks for trying all those different options. We recommend calling our US-based support squad for additional guidance at 1-800-OK-CANON (1-800-652-2666). We're confident they can find a solution for you. Hope to help you soon!
Hi! As macOS v11 Big Sur is still officially in its beta release, our offerings for it will be very limited. Once the final version is released, our developers will begin rolling out drivers and software. We recommend registering your EOS Rebel T6 at canon.us/account to receive email updates whenever software updates become available. Hope this helps!
Hi There, Will be uploaded soon the Drivers & Sofware about macOS Big Sur? cause also with cable connection doesn't work I mean I think need some sofware also for the cable. Thanks
Hi, Boris! Our software developers are taking a close look at macOS Big Sur. In the meantime, you may be able to download your photos by simply connecting your EOS M50 to your computer and seeing what options it offer you once it recognizes your camera. If your computer has a memory card reader, you can also use that to transfer your images directly onto your computer. Our EOS support squad can look into other solutions for you. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). Hope this helps!
@@CanonUSASupport Thanks you! Should be works also with EOS Utility 3.13.10 for macOS, I thinks depends on your mac version, some uses this. I was thinkink about connect directl the card, thanks!
Mine has been working fine until my camera disconnected during a download. Now the download image to computer option is no longer clickable or highlighted even though my camera is still connecting to the wifi. My camera keeps saying "Target not found" .. I tried deleting and redownloading Eos utility
Hi, Lizzie! We recommend giving our US-based support squad a call at 1-800-OK-CANON (1-800-652-2666). They can troubleshoot the issue with your EOS M50 and find a solution. We look forward to your call!
Hi! If the wireless connection process isn't going as smoothly for you as the video shows it to be, our US-based EOS support squad will be glad to assist you. Give them a call today at 1-800-OK-CANON (1-800-652-2666). Hope to help you soon!
Hello: The camera used in the video is the EOS M50. The model of the camera will be labeled on the outside, front of the camera. In checking your camera, you will want to confirm whether it says EOS M50 on the outside. If you need additional help, our camera support agents are happy to assist you. For support you can log into your My Canon Account and register your product. Here is a link: Canon.us/mcahy. Once registered click on your product and then select [Product Support] in the Product Details window You can then choose your preferred method of support such as phone, email or chat. We hope this helps.
Hi, Subin! Each image will be copied to your computer as the same file type as the original. If there are any CR3 files that don't already have a corresponding JPG copy on your memory card, you can use a photo editing application such as Digital Photo Professional to create JPG copies once the images are on your computer. Hope this helps!
Hi, Julia! Once your Canon software is installed, you should be able to access it either via a desktop icon or by looking under the "Canon Utilities" heading within your application listings. If you still need help, our US-based EOS support squad will be glad to help you at 1-800-OK-CANON (1-800-652-2666). They're available weekdays and Saturdays. Hope this helps!
Hi! Your EOS M6 can communicate wirelessly with other devices. While the general process should be the same as what's shown in the video, we recommend checking the camera's manual for information specific to the EOS M6. Hope this helps!
Hi, Caesar! In order for your EOS M50 to interact properly with your Mac, you'll need to have EOS Utility installed as shown in the video. For an iPhone, you'll need to have the Canon Camera Connect app installed for your EOS M50 to be able to work with it. Hope this helps!
Hi! If you've followed the instructions shown in the video and you're still having trouble getting your EOS M50 to work wirelessly with your Mac, our US-based support squad will be happy to walk you through it. Give them a call today at 1-800-OK-CANON (1-800-652-2666). Hope to talk to you soon!
Hi! If you've followed the instructions shown in the video and you're not having any luck, our US-based EOS support squad will be glad to help you. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). We're confident they can find a solution for you. We look forward to your call!
Hi! The encrypted password will be displayed on your LCD screen as shown at 4:28. The process on how to arrive at that point starts at 3:29. Hope this helps!
Hi! Some operating systems may already have a driver built in for your EOS M50, and this is the case with recent versions of macOS. If you need additional help, our EOS support team will be glad to provide it. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). Hope this helps!
Hi Abel: Our friendly camera support team is happy to help you troubleshoot your M50 setup. You can reach them at 1-800-652-2666 Monday-Friday: 9:00 am to 9:00 pm ET, Saturday: 9:00 am to 7:00 pm ET, excluding holidays. We hope this information helps!
Hi, Johana! If you're having trouble getting your EOS M100 to talk to your Mac, our US-based support squad is standing by ready to help. Give them a call today at 1-800-OK-CANON (1-800-652-2666). We hope to talk to you soon!
Hi! You'll find the serial number for your EOS M50 printed on the label on the bottom of the camera. It should be a 12-digit number consisting of only numerals and no letters. Hope this helps!
Hi, Karla! We recommend calling our US-based support squad so they can figure out where this static is coming from and how it can be corrected. They're waiting to take your call at 1-800-OK-CANON (1-800-652-2666). Hope to talk to you soon!
Hello Jamie! You can find information on connecting this camera to an iOS or Android device, in our knowledge base article here: canon.us/3mM89KA. We hope this information helps.
Hi! You can connect your EOS M50 to your Mac via a USB data cable with a Micro-B plug. You can find affordable USB cables from most electronics dealers. Hope this helps!
@@CanonUSASupport hello! I connect my camera with a USB and Micro-B plug and no applications open on my Mac when my cameras is turned on. Is it possible to import files from camera this way?
@@Sol3il You'll want to make sure you've got the right driver and software installed. You can download everything you need for free at canon.us/umms4 If you need additional help, our EOS support team is only a phone call away at 1-800-OK-CANON (1-800-652-2666). Glad we could help!
Hi, Elias! If your setup isn't going as smoothly as what's shown in the video, then we recommend calling our US-based support squad for help. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). Hope to talk to you soon!
Hi, Alexa! If you're having trouble working with downloaded images and videos, our US-based support squad will be happy to help you. Give them a call today at 1-800-OK-CANON (1-800-652-2666). Hope to talk to you soon!
Hi! If you're having trouble getting your EOS M6 to talk to your Mac, our US-based support squad will be glad to help you. Give them a call today at 1-800-OK-CANON (1-800-652-2666). We look forward to talking to you!
Hi! If you've already visited canon.us/3JriB2h to get the latest available drivers and software for macOS v12 Monterey and you're not having any luck, our EOS support team may be able to help. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). Hope this helps!
This would be great if it only recommended the 'latest utility software', but it doesn't. It recommends (for mac) Webcam Utility Pro, Firmware Version 11.1.0, Utility 3.17.2, Picture Style Editor 1,29.0, Utility 3..17.1, Digital Photo pro 4.18.0, Utility 3.16.12, I don't know what any of these are, if all are needed. Disappointed!
Hi! If you haven't already done so, we recommend making sure you've got the most up-to-date versions of the driver and software for your EOS M50. You can download it all for free at canon.us/umms4 Hope this helps!
I am so grateful I found this video. I did not use my Camera for the reason that I don’t know how to download my videos and pics to my laptop. This video is truly helpful. I literally followed your directions step by step and viola I did it.
Again, thank you very much.
Thank you, thank you, THANK YOU! For making this simple, quick and right to the point!
This was so helpful! I had been trying to transfer my videos and images from my Cannon M50 to my Mac for 5 hrs. I’d been watching video after video to no avail. But this video actually helped me make it happen. Thank you.
This tutorial was simple, easy to follow, and VERY helpful! THANK YOU🙌
This is the best tutorial from all of them explain everything properly. I have check like 10 others and couldn’t find what’s my problem and why my camere won’t connected to my Mac. Now I have to hdmi cable I don’t need as it connect by wifi! Very grateful I finally could do it! Th ask you 😊
This video was a life saver. So easy and informative. Followed step by step
Hi I am trying to connect my m50 to my MacBook wirelessly and I’ve been following all the right steps but when I get to the part at 5:14 and launch the EOS utility application, a different window than yours pops up on my screen, I believe it’s the main menu but it won’t let me click on anything except for preferences and quit. On my camera it says pairing (connection) with computer in progress. Start EOS utility on the computer. I’ve tried over and over, and I’ve tried restarting the application on my computer too. Can someone please help🙏🏽
Hi! If your experience differs from what's shown in the video, our EOS support team will be glad to help. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). We're confident they can figure out a solution for you.
We look forward to your call!
THANK YOU! I just realized I don’t have the right adapter for my new iMac! I always thought of myself as tech savvy but I wouldn’t have known to do all this! Life saver!
This was a great tutorial, precise, clear and easy to follow. Thank you so much!
There is no software available for download using MacOS Big Sur, what do I do???
Hi! Our developers are taking a look at macOS Big Sur. In the meantime, feel free to give our US-based support squad a call at 1-800-OK-CANON (1-800-652-2666) and they'll be able to find a solution for you.
Hope this helps!
not supported Mac OS Big Sur... really ?
Hi! We typically don't develop or update software for new operating systems until their official release, and we do not develop based on beta releases as the final release could be substantially different. As macOS Big Sur was just officially released a few days ago as of this post, our developers are now conducting tests and will soon be rolling out software and driver updates as needed. Be sure to check canon.us/umms4 periodically to get the latest version of everything you need for your EOS M50.
Hope this information helps!
@@CanonUSASupport That reeks. I just bought your camera new and Big Sur has been out for a long time now. Ridiculous that you can not link your hardware to modern software. Some point this out as a huge problem with american tech brands. I would love to see you actually do something about this. I've spent hours and hours trying to find a way to get photos to my laptop. I can put them on any phone incredibly easily. Big fail here.
@@Dylpostino If it helps, I tried Cascable Transfer tonight in the app store. It did work flawlessly once the camera was connected to the same wifi. Theres a 7day trial or it hikes up to 25$ after. Anyhow best of luck!
Thank you so much. This tutorial is super helpful
One of the best tutorials ever. Phenomenal job
I've just received the camera and I set it up with this video🥰 super helpful!! I'll record the video with M50 and I'll upload on my channel soon😘 hope I can make a good video with this camera
I'm having troubles. My canon Eos m50 camera is not syncing to my computer. I set up the pairing process and whenever I try to connect to my camera's wifi connection, it keeps joining, then immediately disconnecting. It will not let me sync anything on my camera onto my computer, and the "EOS pairing software device" screen that comes up when I press "pairing over wifi/lan" in my EOS utility app does not show my camera as a pairing device. It has worked in the past, im not sure why its not working now.. help!
Hello, Jack! Our EOS support team will be glad to troubleshoot your setup and figure out a solution for you. They're available weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666).
We look forward to your call!
This was very helpful but what happens when it says under drivers and downloads that, "There is no driver for the OS Version you selected. The driver may be included in your OS or you may not need a driver."? Please help!!
Hi, Taylor! Some operating systems already have the necessary drivers built in. In those cases, you should be able to hook up your Canon camera and your computer should immediately recognize it and be able to interact with it.
Hope this helps!
Canon USA Support thank you!
Didn't work for me and my mac. Very frustrating! I have Mac OS Big Slur v11.1 and that's not available so I can't do wireless or even via usb to use as a web cam. Any ideas?
Hi! We recommend running this by our US-based support squad so that they can find a workaround for you. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666).
Hope to help you soon!
@@CanonUSASupport I have been speaking to a Nick for USA support and the fact it Canon can't update for us that have new updated macs basically. No solution unless I use the HDMI which is not as good so I won'y go that route. Thanks
Hey! Ugh! I don't see where I have Remote Control (EOS Utility) available. I have transfer imgs between cameras, Connect to smartphone, Print from Wi-Fi printer, and Upload to Web service. Can I add Remote Control (EOS Utility)? Thanks so much!
Hi! Our US-based support squad can help you with that. Give them a call today at 1-800-OK-CANON (1-800-652-2666) and they'll make sure your EOS M50 is properly configured.
Hope to talk to you soon!
This was excellent. Couldn't have done it without your help!
This helped so much the examples were given very slow allowing time to keep up with what’s being said ..Great video !
Extremely simple and helpful, thank you!
It takes so long so u have any tips to make it go faster
What a nice and easy way to explain. Lovely tutorial 🙏👍
With such clear speaking, this is very watchable at 1.25x speed :)
Works perfectly! Very well explained thank you
Wow this video just saved me some money, was planning to get an adapter
this software only works in the US?
Hi, Waad! The software supplied with cameras sold through Canon USA is intended for use within the United States. We're unable to guarantee its functionality outside the United States.
Hope this helps!
This was soooo helpful! It worked perfectly! Thank you so much
instead of remote control eos utility, its showing view images on DLNA devices. Is it not possible to connect my camera wirelessly to utility software?
If you have carefully followed the steps in the video and are unable to connect your camera, you may want to contact our camera support team. Our agents are happy to walk you through the setup. You can reach them at 1-800-652-2666 Monday-Friday: 9:00 am to 9:00 pm ET, Saturday: 9:00 am to 7:00 pm ET, excluding holidays. For faster support, register your camera in your My Canon Account at Canon.us/mcahy
We hope this helps.
When i open the utility 3 for the first time while paring, it doesn't give me the "connecting to eon camera" like yours. Just a 3 section screen with, "download images to computer", "remote settings" camera settings", what do I do to get it like in this video?
Hi! If your EOS M50 and your Mac aren't quite talking to each other yet, our EOS support team will be glad to check out your setup and figure out a solution for you. They're available weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666).
Hope to talk to you soon!
its an easiest way to comprehend , thank you !!!!!
This was very clear
But I can’t find the Eos utility 3 for downloading the videos and pictures installed with the others
Im having a problem with getting EOS utility launcher. Every time I open EOS utility 3 while trying to connect the camera to the Mac. The only thing that pops up is EOS utility 3 not EOS utility launcher. I also can't do anything on EOS utility 3 if I can't connect with the utility launcher. Is there something I can do to fix it?
Ohp! This sounds like a job for our Technical Support Team! You can reach them at 1-800-OK-CANON (1-800-652-2666) Monday through Saturdays!
@@CanonUSASupport is this via Phone number because i live in europe so i dont know if Im able to call outside of europe with the phone service i have
In Europe you can check out how to contact Customer Support in your region at canon.us/global !
This tutorial is excellent!
If anyone is frustrated with Big Sur and the lack of connectivity to this lil camera, I did download Cascable Transfer from the app store to my macbook and it worked, much to my surprise! Once connecting the camera to the same wifi channel the app reads it right away. There is a trial if someone is curious.
Ok so I wanna start a channel and this is the camera and laptop I will be getting. I will be editing my videos on IMovie and I was wondering do you have to do this process to access the footage you made under downloads?
Hi! Yes, in order for your pictures or video footage to work in any application on your computer, you'll need to download them onto your computer first. Hope this helps!
I just purchased the M100, and do not see an option for "Select Remote Control EOS Utility" option on the Wifi Screen. I haven't downloaded any updates or anything onto the camera, do I need to? My menu options in general seem to be different than what you have here as well. Thank you!
Hi! This video is specific to the EOS M50, so the information covered here won't necessarily match up with other models. We recommend consulting your camera's instruction manual or calling our US-based support team for guidance. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666).
Hope this helps!
I can download the videos etc but can’t open the file
Hi, Trent! Once your images and videos are on your computer, you should be able to open them with the right applications. If you're using Canon RAW files, keep in mind that those can only be opened in the Canon applications supplied with your EOS M50 such as Digital Photo Professional. That application lets you convert your RAW files into common formats like JPG which allows them to be opened in a wide variety of applications.
Hope this helps!
Ive recently bought a MacBook and have done all of your steps but am completely confused on where I can view the files afterwards? Like I go into my finder app and there's no folders or downloads from my camera
Hi, Scott! Finder should be able to locate your files. If they're not turning up, our US-based support squad will be glad to lend you a hand. Give them a call today at 1-800-OK-CANON (1-800-652-2666).
Hope to help you soon!
Thanku you dear its a very nicely explained video,thanks again
I have a canon rebel t6 and for some reason it's not locating my camera.Ive tried so many times and no luck
Hi, Erika! image.canon can act as the link between your EOS Rebel T6 and your computer. Our Knowledge Base has information on how to get them all to talk to one another at canon.us/3WvMvMe
Hope this helps!
Hey but what if I chose the software that you download in the video instead of the lastest?
Hi! While this video is relatively recent, it's possible updated versions of the driver and software have come out since we posted it. We recommend that you get the most recent version of everything for your EOS M50 at canon.us/umms4
Hope this helps!
Can someone help me? I can't download the Eos 250D for mac book pro 2017, when i open the app it doesn't work, maybe i need another one. Just i can't find it.
Hi, Joaquín! The EOS 250D is not supported by Canon USA. For support, we recommend getting in touch with the Canon company that serves the part of the world your camera was intended to be sold in. You can find them at canon.us/globalsupport and clicking on the map.
Hope this helps!
Thank you for this very useful video!!
Very helpful just connected my M50 with my MacBook
Thanks! My videos are uploading so much faster now so I can keep putting out my content!
On usa.canon.com, there isnt a software available for EOS M50, something wrong with the website?
Hi! We've checked the site to make sure everything's working and the download section for the EOS M50 is coming up with no problems. Try again at canon.us/umms4 and if problems persist, try clearing your browser cache or using another browser.
Hope this helps!
im having a hard time finding a download for the sanoma v14 software
Me too. I think there's no version for Apple silicon yet
When I go to select “select and download” it keeps saying “busy” and won’t let me download anything to my computer
Hi! Our EOS support team will be happy to find a solution for this. You can reach them by phone weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666).
We look forward to your call!
When I download the utility I don't get to choose which area I live in. After I press open, it just dissappears and nothing happens. I tried to download different versions. I tried up restart my mac. And I also updated my software from Monterey to Ventura. Same things, I do not get any further.
Hi, Josephine. We're sad to hear that you're experiencing troubles during installation. Our friendly camera support team will be the best equipped to take a look into this for you. You can reach them at: 1-800-OK-CANON (800-652-2666) weekdays, from 9:00 am to 9:00 pm ET, and Saturday from 9:00 am to 7:00 pm ET.
@@CanonUSASupport Thank you for your response. Is there any way I can reach them at a Danish or other European number? It's madly expensive for me to call the states, almost 2 dollars/minute.
Hey there! You'll find all the local contact information over at canon.us/global support. We hope this helps!
This is very helpful. Thank you
Once images are downloaded how can I access them or find them and watch them? Went file searching to no avail.
Hi! If you used EOS Utility to download your images onto your Mac, the application lets you decide which folder your images will go into. Be sure to check the application's settings and that should allow you to locate your files.
Our EOS support is available weekdays and Saturdays if you need additional help. Give them a call at 1-800-OK-CANON (1-800-652-2666).
Hope this helps!
It’s not finding a target on my camera is it because I have the mark ii and it’s also saying complete network settings and I did
Hi Nina. We're sorry to see you're experiencing wireless network trouble with your EOS M50. To troubleshoot further, visit our wireless help guide at: Canon.us/pmye If you're still unable to connect, access additional technical support options within My Canon Account at: canon.us/account
@@CanonUSASupport it’s now saying to check LCD monitor and complete network settings
We recommend contacting support at 800-OK-CANON (800-652-2666) for one-on-one help with this.
My installer doesn’t have the disk image and it won’t let me download it?
Hi, Jade! We recommend giving our EOS support team a call so that they can help you get everything downloaded and installed. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666).
Hope to help you soon!
The step for the Eos Utility is not coming up. Can anyone help? how do I locate it?
Hi, Nia! If your setup isn't going quite the way the video shows it, then we recommend giving our US-based EOS support squad a call. They should be able to figure out a solution for you. They're available weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666).
Hope to help you soon!
Woooow! Thano you so much, it's so simple
Extremely helpful thank you 🙏
Very Helpful! Thank You!
Greatly Appreciated 🙏🏽
Does this mean that I don't have to concern myself with using a cable to to transfer the photos from my camera to my Laptop?
Hi, Don! While a wireless connection is really convenient, you can still use a USB cable if you wish.
Hope this helps!
The option is there to connect over my personal wifi but I can never get it to connect. I've tried multiple times and it will just never connect to my wifi. I've tried by selecting the network from the list and entering the password. I've tried using a manual network entry. And I've tried by WPS. It will not connect. What is the problem? I want to be able to remote shoot my videos and sometimes need to access the internet for some things I'm shooting so I need to be on my network, not the camera's internal wifi. The option is there, so why doesn't it work. I can't find anything online about this. This is really frustrating.
Hi, Roderick! Thanks for trying all those different options. We recommend calling our US-based support squad for additional guidance at 1-800-OK-CANON (1-800-652-2666). We're confident they can find a solution for you.
Hope to help you soon!
Great help thanks!
i cannot find software under Optional Software for canon rebel T6 for mac os 11 version
Hi! As macOS v11 Big Sur is still officially in its beta release, our offerings for it will be very limited. Once the final version is released, our developers will begin rolling out drivers and software. We recommend registering your EOS Rebel T6 at canon.us/account to receive email updates whenever software updates become available.
Hope this helps!
Easy Breezy Lemon Squeezy!! Super helpful! Explained perfectly!
Hi There, Will be uploaded soon the Drivers & Sofware about macOS Big Sur? cause also with cable connection doesn't work I mean I think need some sofware also for the cable. Thanks
Hi, Boris! Our software developers are taking a close look at macOS Big Sur. In the meantime, you may be able to download your photos by simply connecting your EOS M50 to your computer and seeing what options it offer you once it recognizes your camera. If your computer has a memory card reader, you can also use that to transfer your images directly onto your computer.
Our EOS support squad can look into other solutions for you. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666).
Hope this helps!
@@CanonUSASupport Thanks you! Should be works also with EOS Utility 3.13.10 for macOS, I thinks depends on your mac version, some uses this. I was thinkink about connect directl the card, thanks!
Mine has been working fine until my camera disconnected during a download. Now the download image to computer option is no longer clickable or highlighted even though my camera is still connecting to the wifi. My camera keeps saying "Target not found" .. I tried deleting and redownloading Eos utility
Hi, Lizzie! We recommend giving our US-based support squad a call at 1-800-OK-CANON (1-800-652-2666). They can troubleshoot the issue with your EOS M50 and find a solution.
We look forward to your call!
Thank you!! You helped me so much!!
I don’t understand why the pairing software is opening up and is not the same screen. It goes straight to utility menu screen with no pairing options
Hi! If the wireless connection process isn't going as smoothly for you as the video shows it to be, our US-based EOS support squad will be glad to assist you. Give them a call today at 1-800-OK-CANON (1-800-652-2666).
Hope to help you soon!
Thank you for your help 😊🙏🙏
We're happy to help 😊
My camera is the same as yours but it has lend is it the same. Sorry I always over think
Hello:
The camera used in the video is the EOS M50. The model of the camera will be labeled on the outside, front of the camera. In checking your camera, you will want to confirm whether it says EOS M50 on the outside.
If you need additional help, our camera support agents are happy to assist you. For support you can log into your My Canon Account and register your product. Here is a link: Canon.us/mcahy.
Once registered click on your product and then select [Product Support] in the Product Details window You can then choose your preferred method of support such as phone, email or chat.
We hope this helps.
How to transfer image in Jpeg format instead of CR3?
Hi, Subin! Each image will be copied to your computer as the same file type as the original. If there are any CR3 files that don't already have a corresponding JPG copy on your memory card, you can use a photo editing application such as Digital Photo Professional to create JPG copies once the images are on your computer.
Hope this helps!
Once I download it, my Mac need to restart in order to complete the installation. But after that, there is nothing on the laptop. Where's the problem?
Hi, Julia! Once your Canon software is installed, you should be able to access it either via a desktop icon or by looking under the "Canon Utilities" heading within your application listings.
If you still need help, our US-based EOS support squad will be glad to help you at 1-800-OK-CANON (1-800-652-2666). They're available weekdays and Saturdays.
Hope this helps!
Hi Canon, does EOS M6 also support wireless connect? thanks
Hi! Your EOS M6 can communicate wirelessly with other devices. While the general process should be the same as what's shown in the video, we recommend checking the camera's manual for information specific to the EOS M6.
Hope this helps!
Great video thank you so much🤓
Is it possible to AirDrop to Mac or iPhone without downloading software?
Hi, Caesar! In order for your EOS M50 to interact properly with your Mac, you'll need to have EOS Utility installed as shown in the video. For an iPhone, you'll need to have the Canon Camera Connect app installed for your EOS M50 to be able to work with it.
Hope this helps!
Canon USA Support Thank you.
Is it possible to upload videos wirelessly via m50?... thoughts?
Hi, Manohar! The process shown in this video should allow you to upload both photos and videos from your EOS M50 to your Mac.
Hope this helps!
brilliant video
Everything is difficult and they dont work
Hi! If you've followed the instructions shown in the video and you're still having trouble getting your EOS M50 to work wirelessly with your Mac, our US-based support squad will be happy to walk you through it. Give them a call today at 1-800-OK-CANON (1-800-652-2666).
Hope to talk to you soon!
For some reason my camera model doesnt appear and it says ERR11
Hi! If you've followed the instructions shown in the video and you're not having any luck, our US-based EOS support squad will be glad to help you. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). We're confident they can find a solution for you.
We look forward to your call!
Where do you find th encryted password on the LCD of the camera? Help. Thanks.
Hi! The encrypted password will be displayed on your LCD screen as shown at 4:28. The process on how to arrive at that point starts at 3:29. Hope this helps!
Thank u! So helpful ~
Thanks
What to do when it says there is no driver?
Hi! Some operating systems may already have a driver built in for your EOS M50, and this is the case with recent versions of macOS. If you need additional help, our EOS support team will be glad to provide it. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666).
Hope this helps!
Thank you very much!
Nice work but after following all the process,it's saying cannot connect to server. What's wrong please 🙏🙏
Hi Abel:
Our friendly camera support team is happy to help you troubleshoot your M50 setup. You can reach them at 1-800-652-2666 Monday-Friday: 9:00 am to 9:00 pm ET, Saturday: 9:00 am to 7:00 pm ET, excluding holidays.
We hope this information helps!
Thank you!!
I’ve tried connecting my eos m100 to my Mac and it does not work. Can anyone help ?
Hi, Johana! If you're having trouble getting your EOS M100 to talk to your Mac, our US-based support squad is standing by ready to help. Give them a call today at 1-800-OK-CANON (1-800-652-2666).
We hope to talk to you soon!
It says to find the serial number where can I find that ?
Hi! You'll find the serial number for your EOS M50 printed on the label on the bottom of the camera. It should be a 12-digit number consisting of only numerals and no letters.
Hope this helps!
I couldn’t find the pictures on my laptop after downloading 😮
Hello! At 7:20, the video shows you where you verify the download location. That's where your images are.
When I connect my camera to my macbook air wirelessly I get a static noise on my audio. How do I fix that?😔
Hi, Karla! We recommend calling our US-based support squad so they can figure out where this static is coming from and how it can be corrected. They're waiting to take your call at 1-800-OK-CANON (1-800-652-2666).
Hope to talk to you soon!
Eos m50 mark ii ?
Hello Jamie!
You can find information on connecting this camera to an iOS or Android device, in our knowledge base article here: canon.us/3mM89KA.
We hope this information helps.
Can you connect m50 with a usb?
Hi! You can connect your EOS M50 to your Mac via a USB data cable with a Micro-B plug. You can find affordable USB cables from most electronics dealers. Hope this helps!
@@CanonUSASupport hello! I connect my camera with a USB and Micro-B plug and no applications open on my Mac when my cameras is turned on. Is it possible to import files from camera this way?
@@Sol3il You'll want to make sure you've got the right driver and software installed. You can download everything you need for free at canon.us/umms4
If you need additional help, our EOS support team is only a phone call away at 1-800-OK-CANON (1-800-652-2666).
Glad we could help!
can u also send/ download videos?
Hi, Tiffany! Yes, your EOS M50 can wirelessly transfer both still photos and videos to your computer.
Hope this helps!
Wont freaking show my camera on the drop box
Hi, Elias! If your setup isn't going as smoothly as what's shown in the video, then we recommend calling our US-based support squad for help. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666).
Hope to talk to you soon!
My has 4 steps yours has 5 steps why?
I can’t open them when I download it
Hi, Alexa! If you're having trouble working with downloaded images and videos, our US-based support squad will be happy to help you. Give them a call today at 1-800-OK-CANON (1-800-652-2666).
Hope to talk to you soon!
THIS IS NOT WORKING IN CANON M6
Hi! If you're having trouble getting your EOS M6 to talk to your Mac, our US-based support squad will be glad to help you. Give them a call today at 1-800-OK-CANON (1-800-652-2666).
We look forward to talking to you!
Monterrey is not on the list ):
Hi! If you've already visited canon.us/3JriB2h to get the latest available drivers and software for macOS v12 Monterey and you're not having any luck, our EOS support team may be able to help. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666).
Hope this helps!
This would be great if it only recommended the 'latest utility software', but it doesn't. It recommends (for mac) Webcam Utility Pro, Firmware Version 11.1.0, Utility 3.17.2, Picture Style Editor 1,29.0, Utility 3..17.1, Digital Photo pro 4.18.0, Utility 3.16.12, I don't know what any of these are, if all are needed. Disappointed!
Our support team is happy to help at 1-800-OK-CANON (1-800-652-2666)!
eos utility isn't opening for me
Hi! If you haven't already done so, we recommend making sure you've got the most up-to-date versions of the driver and software for your EOS M50. You can download it all for free at canon.us/umms4
Hope this helps!