THE HAVEN ON NCL ENCORE- What to expect your first day!
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- Опубликовано: 28 дек 2021
- Are you ready for an amazing adventure on the NCL Encore? We are so excited to share with you our experience of the Haven, the ultimate luxury cruise experience. You will see how we were treated like royalty from the moment we arrived at the Port of Miami, where we had a private check-in and a personal escort to the ship. You will also get a glimpse of the stunning Horizon Lounge, the relaxing Haven Pool, and the delicious Haven restaurant, where we enjoyed exclusive access and service. And don't miss our tour of Accessible Haven Suite 17124 at minute 12:40, where you will see how spacious and comfortable it is.
We hope you enjoy watching our video as much as we enjoyed making it. Please don't forget to subscribe to our channel for more awesome cruise videos!!!!
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We stay in the NCL Haven each time we sail. We have booked the NCL Encore Haven for 21 days starting in April. We are looking forward to cruising again after two year hiatus from cruising. Thanks for all of your great info as we have never been on the Encore. We love that they have an elevator in the Haven area. At my age the stairs are hard to navigate. Thanks again, Jeff and Neil
Thank you so much for the kind words! Enjoy your next trip!
Thank you for sharing! Sailing from Los Angeles on the Bliss this Saturday and ready to enjoy the trip in my Haven Aft-Facing Penthouse. Not my first time cruising, but first time in The Haven and very much looking forward to the trip!
Have a great trip and enjoy The Haven! Thanks for watching.
Thank you so much for this video. You did a great job. I will be watching more! :)
Thank you for the compliment! We are glad to have along for our journeys!
You two are terrific! Glad I discovered your vlog. So enlightening to get your perspective on cruising and travel.
We are so glad you found us too. Thanks for the positive feedback.
I am so thankful to you both. Hopefully this will make others more aware and adaptive rooms will be much more user friendly.
Thank you so much for the kind words! We appreciate you taking time to watch our video and to send us a comment!
Thank you for the tour of The Haven, we’re booking on a future cruise with an accessible room it’s nice to have a little preview of what to expect.
We are glad to help. FYI…Nate is now helping folks book cruises so if you need an advisor feel free to reach out NyWTravel.com . Thanks for watching!
Nice review. I sailed the Encore Haven in Feb 2020 right before the shutdown and I loved it
Yes we had a great time!
You two are just a delight. First time to your blog.
Thank you Jim! We love sharing our adventures and glad you found us!
We're on NCL Escape 8/27-9/3/23 NYC to Canada. We're celebrating our 50th anniversary so instead of a regular accessible cabin we took the spa suite. The in room jacuzzi will be great muscle relaxer! I bought the remote control terminator scooter (post polio). It fits through any cabin door. I'll also bring 2 plastic steps to help me get over the lip in the bathroom & onto the balcony. I use crutches to get around the room. Did you tip the cabin steward, butler, waiter and host? How dressy was it in the haven dining room? I have a very dressy outfit but didn't want to stand out if there's no elegant night. Were you contacted by anyone in the Haven prior to boarding about preferences? My husband is allergic to shellfish. Did the butler unpack for you? Did you have to ask him? Our bar bill last cruise was around $350.00 so we're not taking a drink package. LOL We also hear the Haven is the best place to eat so the 2 free speciality restaurants won't be used. Did you use the spa pool? Do they have a lift?
A lot of questions!!! Ok we tipped our cabin steward the most because he did a great job and did the most work for us all week, we gave a small tip to the butler because we never used his services and honestly he didn't really offer, the only other person we tipped was one of the pool attendants that took care of us during the week!
For dress, we did smart casual at night and did get a little more dressed up for the cocktails with the captain event.
The Haven team reached out to us by email about 3 weeks before our sailing.
The Haven pool did not have a lift during out sailing, Nate did go in and leveraged the spas.
The Haven food was really good and if you skip the specialty restaurants you won't really miss out.
We have several other videos about our time aboard NCL so you should check those out as well and thanks for watching!!!
My husband and I were in the Haven for our first ever cruise. It was wonderful and as we are now thinking of our next cruise….. haven again? It was expensive but so much fun! 😊❤️
Agreed, in NCL can get those bed heights lower we would consider going back!
Hi, thank you very much for this beautiful video. You have a very easygoing style that I enjoy. Take care from Canada.🇨🇦
Peter thank you for your kind words, we are glad you enjoyed our video.
Thank you for the beautiful video coverage of your accessible room. I was on the Haven a few years ago in an accessible room. I was overwhelmed by the service, quality of food, and the size of the gorgeous room. Generally I switch sides of the bed when travelling if the bed is on the wrong side of the room. I travel using a power wheelchair. I have subscribed to your channel. I look forward to more videos.
Thank you so much for the kind words and look forward to making more videos!
Thanks for doing this video! we are taking encore to Alaska -- this is a great video
Glad you enjoyed. Have a great cruise!
That was great! Thank you for sharing. Preparing my first cruise, I am more concerned about how I will maneuver my walker and my luggage than covid my sail date nears. For that reason, and a couple of other things I am specifically looking for, I am considering the Haven upgrade, but the budget has to be do-able. So I appreciate your extra tips and tour to help me decide and to be more prepared
We are glad that our video helped out. Overall the Haven was pretty accessible, like we noted the bed hight was the issue for us. But enjoy your next cruise.
I will have a scooter. I didn’t think about that when I selected The Haven. I hope it’s ok!
Such a beautiful couple - thanks for the great information :-)
Oh such a nice comment!! Made our day. Thanks for watching.
I think the easiest solution for the bed transfer issue would be to have a portable low profile ramp that slides under the bed when not in use. The cabin steward could bring it out at turn down. Seems a lot easier than changing the bed frame or removing pillow tops etc.
Brian that is a great thought!
Whoa just found this channel hope to see more video 👍🏼
Thank you! Glad you found us!
Labels on the food would be nice.
Showing interaction with butler and concierge would be good. You showed what you got in the Haven boarding wait room and you said you would video what they had available, but next thing was boarding. It could be a little more informative if you kept the camera rolling to make us feel like we are doing the Haven embarkation.
Appreciate the feedback! Thanks for watching.
Maybe they ( ALL cruise lines) should consult with someone from ADA. They one be the ones who could help with what is really needed. That pole right next to the bed makes a tight space. The two bedside tables should be mounted on the wall to give better floor space. Glad you had a great cruise. The Haven is wonderful.
Agreed that the ADA laws are a good starting point, but focus groups with people with all sorts of disabilities would go a long way in helping with both ship and room design. Appreciate the comment and thank you for watching!
Very helpful. I'm also in a wheelchair and my wife and I cruise occasionally. I was just researching the Haven and came across your video. I'm 6'2" and my wife is 5'4". As a C6 quad I need her help transferring and we use a lift at home and slide board when we travel. I've never tried to bring a lift onboard, but it looked like the bed was open underneath. Is that the case? I might explore the possibility of using a lift onboard.
Justin, it was open underneath again I would really check with the cruise line to make sure nothing has changed. Colleen uses a slide board for her car, but the bed in the Haven was to high for her to have that as an option.
We are getting ready to leave for our cruise in the haven suites and was wondering if I should order the water package or if they keep your suite stocked with water?
Great question. We only got a couple of bottles for free. Honestly the tap water is fine and we brought plenty of glasses of water back to our room at night from the Haven bar.
Hi, thanks for sharing all the videos. I saw that the espresso in the Haven restaurant was Starbucks. Was the french press coffee Starbucks also? If it is was there anywhere to get NON Starbucks coffee?
We don’t know what the brand was but it super smooth and honestly one of the best cups of coffee we have had, which says a lot because Nate drinks a ton of coffee!
We had a similar problem on the MS Rotterdam. Our second stateroom on board was incorrectly furnished. My girlfriend couldn't get to either side of the bed. Only after consultation with the manager. The bed was rotated a quarter turn. My girlfriend was able to get into bed so well. I only had to enter the bed through the foot of the bed.
Eventually the problem was solved.
Yep, we wish that cruise lines and hotels would consult with actual people in wheelchairs to truly understand their needs!
Well what they should do is have those particular rooms like on a thing that lowers can go as low as to the floor and then you could let it go up higher like a hospital bed kind of thing but I agree with you because as much money as you pay for the Haven and I know during this time you get awesome awesome awesome deals. But it kind a starts your vacation of Kinda on a disappointing factor
Yeah it was a bit stressful, but we figured it out. And now other people know what to expect!
It is so interesting to see travel from your perspective. Those little things like pole placement I would never think of.
Thank you, we aim to help educate and hopefully encourage change.
Well I have found out because when you have people that are designing things specially like for handicap they need to have someone that is handicap to be part of the design and like you said it it’s not about how pretty it looks it’s about you being able to maneuver on your own and that’s just like with children’s like play places you do you have people that are doing this I’ve never had a child and don’t have a clue so prayerfully going forward you know that would be something that the cruise lines would look into
Donna, we’ll said. We always provide feedback and we hope our channel will inspire change in this area!
If you are designing an accessible room, it needs to actually be accessible FIRST, before the decor choices. Someone on their design team had a big fail on this one not brining people in to test it before settling on the design.
Agreed! Thank you for watching!
It is a beautiful terminal but I kind of feel like it’s a lot of wasted space a lot I mean how many floors is that and you gotta think they have to heat it and AC it I mean it’s just massive I kind of feel like a lot of wasted money
It is an art piece unto itself. Definitely plenty of room to spread out!
Do you board first then
When you book the Haven that is one of the perks, you will get to board first!
We just cruised the Haven on the VIVA from San Juan to Lisbon Portugal (Aprill 2024), 19 days. I think overall they could have done much better. The first off the ship is a joke, there were people jumping the line ques to run over to the buses. We had one jerk run right over top of my wife and I confronted this juice monkey...he finally backed down when he realized that everyone on the platform was watching him and his moronic behavior, that is the Haven we experienced. So, basicallly we spent 19 days on the ship and I would not buy the Haven room again. There are basically no perks worth the money that you pay. You eat the same food, take the same excursions (no extra perk on the excursions either). The only benifit to the Haven is a set of two(2) private Haven elevators that were under repair a lot of the time, so no service. The pool area and hot tub area are subject to screaming children just like everywhere else on the ship. Save your money and book 3 cruises for the price of the Haven, hard pass from here on. Sorry NCL, it is a good gimick
Wow, sounds like you had a rough experience, hopefully your next cruise will be better!
Not worth it. Super expensive...Same menu everyday for dinner and lunch. Ridiculous for how expensive it is.
We got a “deal” because of the shutdown, but again can’t recommend at this point especially because the accessibility isn’t up to want we need!