As a 5 Star Platinum driver, mostly Lyft Lux category, my tips are 16-20%. 4k+ rides part-time. My habit is to ask questions and let people open up about themselves. Always be polite, help with luggage, and … like mom said, “you have to be a friend to have a friend.”
Hey my friend we do not get all of our tips! I always ask my customers what they were charged for the trip after this. I drove a couple from one casino to another maybe 5 miles she just wanted to let me know she tipped me so she said the ride was 9.20 and she tipped me 5.00 which is 14.20! I got paid 6.20 so either I got all my tips and one dollar for the ride or four dollars for the ride and $2.20 in tips. Either way u want to look at it I was not paid all I should have gotten.
@@bryancrowe7292 create some QR codes with a note that says "Uber/Lyft stills drivers tips. If you like please tip with either codes provided. Make sure to get Vimo, Apple Pay, Zelle.
@@StrokaReviews It’s a damn shame drivers have to resort to stuff like that. You will have some riders who think you have a negative attitude and wonder why you are driving on the app if you are aware of such practices, and won’t want to tip or tip less, then turn around a give a low rating because you introduced negative sentiments into their “experience”, and yes many riders are prone to trip like that. They respond exactly the opposite of what you expect when you say something negative about Uber/Lyft even if you’re actually right about the tip grabbing and pay shenanigans. Another approach would simply be create a positive feeling /scenario where the rider is simply compelled to tip you directly, via those same payment on-ramps you listed & QR. Codes. The fact that you simply have that system set up for direct tipping alone is “positive image” in my opinion. Why bring Uber negatives into it? Rather than a note bring Uber Lyft stealing into it, I’d likely post: (Tipping directly always insures I receive 100% of your tip, helps support small business, and is greatly appreciated. Thank you!) And leave it at that. This doesn’t directly compel negative discussion about Uber and Lyft, but instead simply prompts them to ACT on your behalf.
People who can AFFORD the more expensive rides usually tip well. UNLIKE basic UberX and Lyft passengers. I'm very friendly, outgoing, fun and always helping with bags and open diirs. But I usually get tips on airport rides, not from workers going to/ from work
Chargers, and hand sanitizer gets you tips, too. I also have LED lights under the seat, so it creates this premium experience once you get in the car. Make them FEEL obligated to tip. For new drivers, I'm telling you, these things work.
I am a 4.99 with 498 5 stars and 2 4 stars! I was a bartender for 20 years at high end restaurants and Jay nailed all the points that I use! I average 20 to 30 percent in tips by using everything he just said! I took a Lyft with Ahmed he drove like we were in Phuket! He had his American license for 3 months! I told him at the end of the ride that he might want to not drive so aggresive! I shower I shave I clean my car inside everyday my windows and door handles everyday! Everyone gets a smile and a hello and I repeat where we are going to pax before driving and I turn around and give the pax a smile and have an awesome rest of your day! Last week I made $200 on $627 in net fares
I used the bot grabber software #Leachtech programmed for me to grab all available orders that pops up. To my surprise the software is very sensitive in grabbing high paying orders with good tips.
Jay, great video. Your comment about feel out the room. This week I picked up a guy in the private airport next to Burbank. He just came back from Vegas. I asked him two things and he barely answered. So I stopped talking. I dropped him off in Calabasas. No immediate tip. About five hours later he gave me six dollars on a seventeen dollar ride. Thanks for the tips.
I've only done Uber for three days so far. My first day was Friday after work. My very first ride gave a $3 tip during a surge time. It's been my only one so far. I'm trying to get a feel for it still. I let the rider lead a conversation and if they want to talk, I'll engage with them, but if they don't look up from their phone I don't bother them.
It's good to see you back. I was thinking about you and watching an old video a day before you announced that you were back. At the time, I was saying out loud. "I miss this guy. He's been a wealth of information. I hope that one day he'll come back." The next day. You'd done that. Anyways. I look forward to your hard work on keeping us informed. The SBA information golden.
Just a thought on reading the room, and mind you I only just started driving for Uber, but one of my recent riders was on the phone after I had picked her up from the hospital, she was discussing having been in an accident that day. While I was not being nosey, it did bring to my attention to give more distance than usual between my car and others to help her feel more comfortable during the ride after her ordeal. I think reading the room includes.paying attention to things like that...not being intrusive, just being perceptive of unrealized personal comforts of our passengers.
I started driving for Lyft 3 weeks ago. My car is spotless, very light air freshener, I read the room ( I ask how their day is going and if they say “fine”, & that’s it, I leave them alone), I do the speed limit, and I get a lot of positive feedback. But very little tips. It must be my area.
Try to not get discouraged, Rich. It's not you. Too many passengers will look at our service as nothing but glorified public transportation, even though we're providing a service. The tips will come, trust me. But, since you're new, be on the lookout for abusive rider behavior. You don't have to suffer in silence; you can put them out of your car.
Nobody is going to tip somebody who gives the aurora they are ENTITLED to one. In fact the GAME is to break that common barrier down...all the fluff is nice, but it also can and does strengthen the resolve of a non-tipper even more...Especially if all that is followed by little conversation full of the boring fluff claptrap kind. Phily is hot in August...we will be at the airport in 15 minutes bye.. NO NO NO....comedy....actually make fun that you force your wife each night to clean your car...not caring she worked a double the same day at the hospital.
Being professional is 90% of the game for tips. One thing that I think gets me a lot of tips also is I have an iPad mounted in the back connected to Spotify so that people can change the music when they get in the car. Get tons of comments on it plus it's a good conversation starter.
@@iinrodwetrust It’ll depend on your car but I just searched Amazon. Theft hasn’t been an issue - I would notice if it went missing and I would like to think that Uber would charge them for an iPad if they decided to help themselves. lol Keeping a dashcam on would help if you’re worried about that though.
A big part of getting tips is the market you're in. If you're in a market with a lot of millennial kids, they're not going to look at your service as anything other than public transportation. How folks don't view our work as service industry work (like a bartender) will always baffle me. I tip the bartender, Uber driver, hotel worker, etc.
Try a tip jar....Add a sign like...every time you tip a buck a kid at (the opposing college) trips and falls. Have a pic of some kid on there with a black eye. Plaster your backseat with QR code stickers.. "Buy me a beer". Comedy...should be the total focus doing RS...no matter WFM you are driving in. Make it possible for ANY of the riders to tip you...
Bartenders and servers get almost no pay. $2.13/hr for servers where I live. Tips is how they live. I am ok with no tips as an Uber driver, if the pay was higher. Its sad we need good tips to make the job doable. Would be nice if we had a system like DoorDash, where the tip (bribe) can be added in advance, to persuade drivers to come pick you up.
@@brianbarnett1004 I’ve had people that need a ride with a pickup out in the sticks message me that they would tip if I picked them up (please don’t cancel) and when the ride was over I got nothing. I don’t know how many times I’ve heard I’ll tip you in the app and receive nothing.
I want to thank you for making this video . I started practicing the principles you laid out and instantly made more in tips. I am really trying to be a positive active listener and it's been better for me, too. Anyways, thank you.
I agree with the video, but the main difference is that for Uber eats, people are reminded to tip before submitting. People are not reminded to tip before requesting a ride. Most people don’t remember to tip the driver.
They remember.... they just don't.... I've had several riders bragging they will never leave a tip,they think they are obligated for that ride and that they already payed the fee
One other suggestion here is to tell your customer at the beginning of the trip how many minutes it is to their destination. That in a way helps the person feel more comfortable and secure with the ride. I have developed this habit and customers are almost inevitably thankful for this information.
and drive like you are driving crates of eggs. Nothing will kill a tip faster than driving like the passengers are luggage. Total common sense...Most can't pull it off.
Thanks glad your back guy ! I really love being a Rideshare driver . My daughter was the one who suggested it since I was doing already for free plus I'm fun almost like I've been out partying too whatever that means lol. I pretty much do these things the coolest feeling is when someone says your the best Uber I ever had ... I try hard not to remind them there in a Lyft ride lol. From time to time they even want to hug me good bye at the airport curb . They even call me Mama I'm always sure to let them know I would be glad to pull over or where the bags are if they need to be sick and if there good I will even hold there hair back just kidding . Hey do y'all notice a difference in Tips being in a Uber vs Lyft ride ?
Roxie has it down....HUGS are huge. The ultimate goal of all rides should be this...the passenger(s) exits and if in a public space is telling the people there YOu are the best driver on the Planet.
Interesting. Thanks for the info. I went back and looked at my previous weeks. I drive part time also and one week I was at 21.5%, another 23%, another around 22%, one at 19.5%, 18.5%. What I noticed is that my percentage had gone up every week besides the last two. Of course…so far I’m not done for this week, so maybe that will change by the end of tomorrow, but it’s a good sign I’m improving is my thought.
Been doing these steps for years and I make a ton of money in tips because of it, thank you for making this. I wanted to make a video like this but you need to it XD
I basically do everything you say. I have over 20,000 rides and I honestly think your tips depend upon your area. College kids really don't tip at all. I basically average 50 cents a ride in tips so if I do 100 rides in a week I might get $50 in tips I would love to average a dollar a trip but I think the area has a lot to do with it. I know I've never not tipped when I've taken an Uber so they're getting a tip from me and I think that's how most people are you either tip or you don't and I'm in an area where tipping is not very great
Solid advice Brother- even though they are common sense tips, it's easy to get complacent and let a few of them slip. We appreciate the tune up and will use these to help both driver and rider!
It's amazing how many people don't naturally practice these 4 simple tips while driving rideshare. I'm like “why would you do a customer service job, if you're not going to service your customers?“
Reason is, true professionalism, IN ANY JOB, is a rarity these days. I can literally count on 3 fingers how many times I have actually traded with somebody I would consider a professional salesperson for example...I'm near retirement age so...The thing that separates a pro from the rest? They are ON YOUR SIDE. They never say you are wrong. They never ignore you. They never forget the golden rule.
Mann reading the room is key 🙌🏿 that kinds includes all the tips. Yes make sure your car is clean and smells good and you look professional... some will tip just cuz you look nice lol
I love the idea, but I live in Los Angeles. These people here take so many Ubers and Lyfts that to tip everyone would probably make them go bankrupt. For some, we are simply the vehicle they don't have to get to work (often doing hospitality/caretaking) and to just get around because by bus is impractical. I consider myself lucky if someone pays it forward and sees the value in my service, but depending on the area, it's nearly impossible. People are low income. It doesn't matter how great your car is, your driving, your relating, or what it may be. If you aren't in a tipping sort of area, you can't rely on anyone doing so.
It sounds like you're not even willing to try. You should give it a shot. The reason it will earn you tips is exactly because it will make you stand out above the others who have the mindset you are having now. No, every driver might not get tips, but you will.
Try to avoid the hopeless...remember many today have been taught the real ugly truth about tipping. You have to respect that. Just do a good job and bank the karma for later. If you don't know how tipping originated find out please..
Tips are nice, but there's no way in hell I'm driving again until these platforms raise their rates, significantly, to make up for inflation and rising fuel costs.
Had a beautiful 😍 young lady ask me If I could help her bring her luggage 🧳 up to her hotel 🏨 room. I was hesitant at first, but REALLY GLAD 😊 I made the decision to be helpful! BEST TIP EVER!
💯 this gentleman knows what he is talking about. However the tip culture in England/UK ia not as big as in the USA. However this works for people that embrace the tip culture!
The Best Way to get a Tip almost every time after following the steps in this video is to nicely ask for a Star ⭐️ Rating Review. Instead of the rider just leaving and going on with their day you are just asking for them to leave a star rating which is easy for them. They will do it and right underneath the star rating is the tip section. They will most likely now feel a bit inclined to leave a tip because they will feel a little guilty to just leave a star rating. This works very nice 👍🏼
Anyone notice it is harder to get rides in the neighborhood you are parked in? It can be surging. It will tell you, you are in a busy area, then give you ride after ride miles away. I used to be able to park outside a line of bars, and get a pickup right there. This almost never happens for me anymore.
I used the bot grabber software #Leachtech programmed for me to grab all available orders that pops up. To my surprise the software is very sensitive in grabbing high paying orders with good tips.
In the long run, there are a lot of people who just don't tip. For me, I don't even waste my time and breathe with some people. We also know if we drive in an area where there are people from other countries, they do not tip. I can't afford a lux car. I get compliments for how clean my car is, and how friendly I'm at and I stay at %10 tips in the last 2 weeks that I started driving. Maybe I shouldn't take the people from foreign countries, maybe that will increase my tips.
Usually the people that want to talk give tips. I had a woman that wanted to breast feed her baby. Another guy had several drivers decline his ride which he changed when I picked him up, although it took 65 minutes and only made 25 for a 40 mile trip with uber X. Be adaptable. He gave me a 20 cash tip and the woman gave 13 tip on Lyft app.
Those sort of things simply blow my mind...WDB is it yours if the lady needs to BF her kid? or you don;t take pets (get a fvcking blanket idiot), or you cannot properly handle people who are determined to get a rise out of you...Those types are automatic tips once you disarm them...even the clowns who want the music up loud you simply tell them sure I'm deaf anyway...good thing i have the one working eyeball. The good part of these krap drivers is a Pro gets to cash them in with even a tad of good vibes.
In my experience most people that have undesirable trips do not tip. And if they play the game to hide the problem with their trip they are very likely to not tip. I know a few people like to tip in these situations but most do not. Most do not care at all. I have heard lots of drivers say these riders view us as glorified public transportation and that really echoed how most of them feel and act. I average 35% of of my net fare in tips. I do this by paying attention areas and situations where people tend to tip more and I apply the steps above. But it is frustrating when the net fare is so consistently low as it has been in my area lately.
Summary of tips in this video: 1. Read the room. Observe whether or not they want to talk. Short replies usually mean they don't want to talk. Longer ones usually mean they're open to talk. 2. Be relatable. Find things you share in common and talk about them more. 3. Aim to talk ~20% of the time, and listen ~80% of the time. 4. Provide professional service. Look nice. Smell nice. Outside of car is clean. Inside of car is clean. Drive at medium pace, slow around turns, stop and accelerate slowly.
Excellent video. Your advice is on point. However, I am not too optimistic that 20% of the Uber-X, Comfort or XL customers would tip even following your effective strategies...at least in my market, that is not L.A., California.
He means that the total customer tip amount should be up to 20% not 20% of your customers to drove leave a tip. I average 35% tips of my net fare with UberX ($500 net fare and $175 total tips for week) I average about 30% to 40% of the total number of customers leave a tip This means of 100 riders I drove 25-40 left a tip of some amount.) With Uber eats I average 150% of the basic deliver fee (Basic delivery fees for week $500 and $750 in tips but lately Uber Eats customers have been tipping less or Uber is screening bigger orders away from me).
Interesting new metric to implement in my excel sheet. Do you consider in App tips Plus Cash tips divided by Net Earnings or Net earnings plus Promos and even Quest Bonuses per trips and it should hit 20% of that? Please explain that. I already tracked % of tips per trips. Like 26 trips and got 50% of trips tipped or 13 trips tipped. Thanks
Not everybody tips however. I try to follow your same 4 guidelines but some people just feel they're entitled they paid $50 to go to the airport and that's enough or it's a 1 or 2 mile drive for 6 $7 they don't tip sometimes Because it was a short ride and some are just cheap, that's just how it is sometimes correct?
Yep. But it's because of the way the Uber passenger app is designed. Passengers have to click through the driving history to tip. With Lyft, the tip options immediately pops up after the ride is completed. Lyft will even email the passenger to tip and rate the driver.
I dont wanna brag but im doing everything you said. Yet yesterday i had to cough and ive got a 1 star review because i had a cough attack lol... Also i dont know how to keep my car clean when after 4 rides my car gets dirty from people and i have no time to stop, time is money !
I used the bot grabber software #Leachtech programmed for me to grab all available orders that pops up. To my surprise the software is very sensitive in grabbing high paying orders with good tips.
I have been doing food delivery but it's getting watered down.Uber stopped giving me my weekly quests .. any words of wisdom on how to get Uber to start or turn back on my week day and weekend trip quests ?...I started about the same time you received your PPP Loan ...I watched your video it was my very first one for Ride share..
@@LubeGehrig Most ppl are not noticing that The Titanic is slowly sinking. Looking forward to increased demand soon during college graduation week. When parents fly in. Hope you have a LIFE LINE & a stocked pantry..if Jesus Christ isn't your Savior, you gonna get stuck with the "aliens" who are demons who are body snatchers. This is an open secret & most ppl have their eyes wide shut.
I’m friendly ,clean expensive car ,professional driver , I use very expensive perfum and I offer all kinds of help with grocery and all travelling stuff but I get very little tips why..?
Jay you still haven’t answer my question about your 2019 video claiming you would get $600,000 from suing Uber and Lyft, have some respect and answer my question because that was a serious matter you were pushing and advertising back then and accept whether you misled people or if in fact you were successful with your lawsuit, thanks .
You should see if you can just email him directly. This is a general information channel. Jay has zero obligation to discuss private matters beyond what he's already shared. How it is.
@@lleon-cv4ex You know that’s a great suggestion from you, I assume you happen to have his email where I could contact him, if you do please share it . How it is …
Even if you implement all these techniques you still don't get tips very often and you end up pissed at yourself. Even Uber cut from your tips these days.
The number one way to get tips by miles is this....you must be self-deprecating. The reason it works is because 99% of other Uber drivers are self-centered losers. Its all about them and their silly "war with Uber". You on the otherhand are taking all the abuse in stride. You are for ever grateful for riders who are not part of all that...focus in on THAT. When they say "hows your day"...you exhale and say,,,"better I sense with you in my car" "holly hell the winners I have had so far...well enough of that hows your day friend?".
As a 5 Star Platinum driver, mostly Lyft Lux category, my tips are 16-20%. 4k+ rides part-time. My habit is to ask questions and let people open up about themselves. Always be polite, help with luggage, and … like mom said, “you have to be a friend to have a friend.”
Hey my friend we do not get all of our tips! I always ask my customers what they were charged for the trip after this. I drove a couple from one casino to another maybe 5 miles she just wanted to let me know she tipped me so she said the ride was 9.20 and she tipped me 5.00 which is 14.20! I got paid 6.20 so either I got all my tips and one dollar for the ride or four dollars for the ride and $2.20 in tips. Either way u want to look at it I was not paid all I should have gotten.
I dont ever help with luggage been burnt enough and people go threw your shit and try and steal shit.
@@bryancrowe7292 create some QR codes with a note that says "Uber/Lyft stills drivers tips. If you like please tip with either codes provided. Make sure to get Vimo, Apple Pay, Zelle.
@@StrokaReviews It’s a damn shame drivers have to resort to stuff like that. You will have some riders who think you have a negative attitude and wonder why you are driving on the app if you are aware of such practices, and won’t want to tip or tip less, then turn around a give a low rating because you introduced negative sentiments into their “experience”, and yes many riders are prone to trip like that. They respond exactly the opposite of what you expect when you say something negative about Uber/Lyft even if you’re actually right about the tip grabbing and pay shenanigans.
Another approach would simply be create a positive feeling /scenario where the rider is simply compelled to tip you directly, via those same payment on-ramps you listed & QR. Codes. The fact that you simply have that system set up for direct tipping alone is “positive image” in my opinion. Why bring Uber negatives into it?
Rather than a note bring Uber Lyft stealing into it, I’d likely post: (Tipping directly always insures I receive 100% of your tip, helps support small business, and is greatly appreciated.
Thank you!) And leave it at that.
This doesn’t directly compel negative discussion about Uber and Lyft, but instead simply prompts them to ACT on your behalf.
People who can AFFORD the more expensive rides usually tip well. UNLIKE basic UberX and Lyft passengers.
I'm very friendly, outgoing, fun and always helping with bags and open diirs. But I usually get tips on airport rides, not from workers going to/ from work
Chargers, and hand sanitizer gets you tips, too. I also have LED lights under the seat, so it creates this premium experience once you get in the car.
Make them FEEL obligated to tip. For new drivers, I'm telling you, these things work.
LED lights are built in or battery?
🤣🤣🤣🤣🤣🤣
Thank you for your useful advice. At least it's something new
I like the LED lights idea 💡 cool, do you have them hooked up to a cigarette lighter adapter or built-in USB port in the car?
So my first day $15 in tips one person tiptoe $10
I am a 4.99 with 498 5 stars and 2 4 stars! I was a bartender for 20 years at high end restaurants and Jay nailed all the points that I use! I average 20 to 30 percent in tips by using everything he just said! I took a Lyft with Ahmed he drove like we were in Phuket! He had his American license for 3 months! I told him at the end of the ride that he might want to not drive so aggresive! I shower I shave I clean my car inside everyday my windows and door handles everyday! Everyone gets a smile and a hello and I repeat where we are going to pax before driving and I turn around and give the pax a smile and have an awesome rest of your day! Last week I made $200 on $627 in net fares
That's great service 👍
@@nickp9992 5 days 40 hrs a week.
Yep drive like your family is behind you...cause in the grand scheme they are your family.
I used the bot grabber software #Leachtech programmed for me to grab all available orders that pops up. To my surprise the software is very sensitive in grabbing high paying orders with good tips.
I agree with, "READING the room!" I make around 20% more in tips, by just reading the room! And yes, I listen as well!!
Jay, great video. Your comment about feel out the room. This week I picked up a guy in the private airport next to Burbank. He just came back from Vegas. I asked him two things and he barely answered. So I stopped talking. I dropped him off in Calabasas. No immediate tip. About five hours later he gave me six dollars on a seventeen dollar ride. Thanks for the tips.
You hit all the LA area magic qualities: Private airport by Burbank. Just came from Vegas. Dropped off in Calabasas. That's great luck.
@@lleon-cv4ex thanks for your response to my comment. This let's me know I am on the right track.
I've only done Uber for three days so far. My first day was Friday after work. My very first ride gave a $3 tip during a surge time. It's been my only one so far. I'm trying to get a feel for it still. I let the rider lead a conversation and if they want to talk, I'll engage with them, but if they don't look up from their phone I don't bother them.
You can always start a conversation with, how’s your day going?
How’s it going now?
It's good to see you back. I was thinking about you and watching an old video a day before you announced that you were back. At the time, I was saying out loud. "I miss this guy. He's been a wealth of information. I hope that one day he'll come back." The next day. You'd done that. Anyways. I look forward to your hard work on keeping us informed. The SBA information golden.
Just a thought on reading the room, and mind you I only just started driving for Uber, but one of my recent riders was on the phone after I had picked her up from the hospital, she was discussing having been in an accident that day. While I was not being nosey, it did bring to my attention to give more distance than usual between my car and others to help her feel more comfortable during the ride after her ordeal. I think reading the room includes.paying attention to things like that...not being intrusive, just being perceptive of unrealized personal comforts of our passengers.
I started driving for Lyft 3 weeks ago. My car is spotless, very light air freshener, I read the room ( I ask how their day is going and if they say “fine”, & that’s it, I leave them alone), I do the speed limit, and I get a lot of positive feedback. But very little tips. It must be my area.
Try to not get discouraged, Rich. It's not you. Too many passengers will look at our service as nothing but glorified public transportation, even though we're providing a service.
The tips will come, trust me. But, since you're new, be on the lookout for abusive rider behavior. You don't have to suffer in silence; you can put them out of your car.
@@SupermanHopkins.... ya put them out of car and get blocked and deplatformed thats what uber and lyft have started doing.
Nobody is going to tip somebody who gives the aurora they are ENTITLED to one. In fact the GAME is to break that common barrier down...all the fluff is nice, but it also can and does strengthen the resolve of a non-tipper even more...Especially if all that is followed by little conversation full of the boring fluff claptrap kind. Phily is hot in August...we will be at the airport in 15 minutes bye.. NO NO NO....comedy....actually make fun that you force your wife each night to clean your car...not caring she worked a double the same day at the hospital.
Lyft riders don't tip, do Uber, you wil make way more
Exactly y experience with people going to/ from work, they can't afford 10 tips every week
Tips also depend on
Trip length
Market
Nationally
Mood
Time
YEP. Also how much money the passenger has.
Being professional is 90% of the game for tips. One thing that I think gets me a lot of tips also is I have an iPad mounted in the back connected to Spotify so that people can change the music when they get in the car. Get tons of comments on it plus it's a good conversation starter.
I was thinking of doing the same thing. What bracket do you use and how do you prevent theft of the iPad
Is it quick to switch back to your phone’s music in your car? I think that’s difficult for me to do in my car but I’m not sure
@@iinrodwetrust It’ll depend on your car but I just searched Amazon. Theft hasn’t been an issue - I would notice if it went missing and I would like to think that Uber would charge them for an iPad if they decided to help themselves. lol Keeping a dashcam on would help if you’re worried about that though.
A big part of getting tips is the market you're in. If you're in a market with a lot of millennial kids, they're not going to look at your service as anything other than public transportation.
How folks don't view our work as service industry work (like a bartender) will always baffle me. I tip the bartender, Uber driver, hotel worker, etc.
Restaurant workers base salary is much less than Uber drivers so their tip is bigger.
@@nickp9992 I don’t know how many times Restuarant servers get no tip, but it’s the majority of the time for drivers.
Try a tip jar....Add a sign like...every time you tip a buck a kid at (the opposing college) trips and falls. Have a pic of some kid on there with a black eye. Plaster your backseat with QR code stickers.. "Buy me a beer". Comedy...should be the total focus doing RS...no matter WFM you are driving in. Make it possible for ANY of the riders to tip you...
Bartenders and servers get almost no pay. $2.13/hr for servers where I live. Tips is how they live.
I am ok with no tips as an Uber driver, if the pay was higher. Its sad we need good tips to make the job doable.
Would be nice if we had a system like DoorDash, where the tip (bribe) can be added in advance, to persuade drivers to come pick you up.
@@brianbarnett1004 I’ve had people that need a ride with a pickup out in the sticks message me that they would tip if I picked them up (please don’t cancel) and when the ride was over I got nothing. I don’t know how many times I’ve heard I’ll tip you in the app and receive nothing.
I want to thank you for making this video . I started practicing the principles you laid out and instantly made more in tips. I am really trying to be a positive active listener and it's been better for me, too. Anyways, thank you.
I agree with the video, but the main difference is that for Uber eats, people are reminded to tip before submitting. People are not reminded to tip before requesting a ride. Most people don’t remember to tip the driver.
They remember.... they just don't.... I've had several riders bragging they will never leave a tip,they think they are obligated for that ride and that they already payed the fee
One other suggestion here is to tell your customer at the beginning of the trip how many minutes it is to their destination. That in a way helps the person feel more comfortable and secure with the ride. I have developed this habit and customers are almost inevitably thankful for this information.
You got a Garmin?
and drive like you are driving crates of eggs. Nothing will kill a tip faster than driving like the passengers are luggage. Total common sense...Most can't pull it off.
I always tell them how long the trip is. Makes me feel like a pilot. Lol
Thanks glad your back guy ! I really love being a Rideshare driver . My daughter was the one who suggested it since I was doing already for free plus I'm fun almost like I've been out partying too whatever that means lol. I pretty much do these things the coolest feeling is when someone says your the best Uber I ever had ... I try hard not to remind them there in a Lyft ride lol. From time to time they even want to hug me good bye at the airport curb . They even call me Mama I'm always sure to let them know I would be glad to pull over or where the bags are if they need to be sick and if there good I will even hold there hair back just kidding . Hey do y'all notice a difference in Tips being in a Uber vs Lyft ride ?
Roxie has it down....HUGS are huge. The ultimate goal of all rides should be this...the passenger(s) exits and if in a public space is telling the people there YOu are the best driver on the Planet.
Always great advice!!
Interesting. Thanks for the info. I went back and looked at my previous weeks. I drive part time also and one week I was at 21.5%, another 23%, another around 22%, one at 19.5%, 18.5%. What I noticed is that my percentage had gone up every week besides the last two. Of course…so far I’m not done for this week, so maybe that will change by the end of tomorrow, but it’s a good sign I’m improving is my thought.
From one Jay to another, this channel, all you guys have been so helpful!!! And relatable!!! Thanks so much guys!!!👏💴🔥
Thanks Jay. Always love your videos. 🙌🏾
Been doing these steps for years and I make a ton of money in tips because of it, thank you for making this.
I wanted to make a video like this but you need to it XD
Very Good Tip here Jay, Thanks
I don’t even do all those things and get lots of tips simply by being courteous - Just common courtesy goes a long way
Got $5 tip helping customer load and unload boxes
I basically do everything you say. I have over 20,000 rides and I honestly think your tips depend upon your area. College kids really don't tip at all. I basically average 50 cents a ride in tips so if I do 100 rides in a week I might get $50 in tips I would love to average a dollar a trip but I think the area has a lot to do with it. I know I've never not tipped when I've taken an Uber so they're getting a tip from me and I think that's how most people are you either tip or you don't and I'm in an area where tipping is not very great
Totally agree with that!
College kids are cheap
Solid advice Brother- even though they are common sense tips, it's easy to get complacent and let a few of them slip. We appreciate the tune up and will use these to help both driver and rider!
I’m from England living in Tennessee now thinking of doing taxi job I’m watching all videos to get inspiration 😅👍 you seem easy to listen to 👍
Go for it!
You are respectable man and wise ,your advice is authentic ..thanks
Hey Jay,
Just got a call from Potter and Handy. I just signed my settlement documents. Thank you for the info, knowledge is power!
Thank you for the video! Question: Do you uses one of those signs behind the front seats asking for tips? Thank you in advance 💚
It's amazing how many people don't naturally practice these 4 simple tips while driving rideshare. I'm like “why would you do a customer service job, if you're not going to service your customers?“
Reason is, true professionalism, IN ANY JOB, is a rarity these days. I can literally count on 3 fingers how many times I have actually traded with somebody I would consider a professional salesperson for example...I'm near retirement age so...The thing that separates a pro from the rest? They are ON YOUR SIDE. They never say you are wrong. They never ignore you. They never forget the golden rule.
Mann reading the room is key 🙌🏿 that kinds includes all the tips.
Yes make sure your car is clean and smells good and you look professional... some will tip just cuz you look nice lol
You nailed everything I do. Nice video.
You are my guy ! I have got so.much benefit from your advices. It has totally improved my driving strategy.
THANK YOU AMIGO !
Thank you, Jay
I love the idea, but I live in Los Angeles. These people here take so many Ubers and Lyfts that to tip everyone would probably make them go bankrupt. For some, we are simply the vehicle they don't have to get to work (often doing hospitality/caretaking) and to just get around because by bus is impractical. I consider myself lucky if someone pays it forward and sees the value in my service, but depending on the area, it's nearly impossible. People are low income. It doesn't matter how great your car is, your driving, your relating, or what it may be. If you aren't in a tipping sort of area, you can't rely on anyone doing so.
It sounds like you're not even willing to try. You should give it a shot. The reason it will earn you tips is exactly because it will make you stand out above the others who have the mindset you are having now. No, every driver might not get tips, but you will.
Try to avoid the hopeless...remember many today have been taught the real ugly truth about tipping. You have to respect that. Just do a good job and bank the karma for later. If you don't know how tipping originated find out please..
Great Video , Thank Jake
Your tradingview alarm went off mid video, you might want to sell the stock 😀
Great tips! Right on the money!
Tips are nice, but there's no way in hell I'm driving again until these platforms raise their rates, significantly, to make up for inflation and rising fuel costs.
Lol. This will not happen! This platform doesn’t care for the people make them rich
Had a beautiful 😍 young lady ask me If I could help her bring her luggage 🧳 up to her hotel 🏨 room. I was hesitant at first, but REALLY GLAD 😊 I made the decision to be helpful! BEST TIP EVER!
😀
Lol
The video I have seen that went beyond nut and bolts of driving and into psychological mapping or perspective. Great.
💯 this gentleman knows what he is talking about. However the tip culture in England/UK ia not as big as in the USA. However this works for people that embrace the tip culture!
The Best Way to get a Tip almost every time after following the steps in this video is to nicely ask for a Star ⭐️ Rating Review. Instead of the rider just leaving and going on with their day you are just asking for them to leave a star rating which is easy for them. They will do it and right underneath the star rating is the tip section. They will most likely now feel a bit inclined to leave a tip because they will feel a little guilty to just leave a star rating. This works very nice 👍🏼
They have signs that you can put to advise the customer to tip...This is more subtle and puts no pressure on the customers.
Nice I never thought of that!!
I do all this intuitively seems to work better on UBER vs LYFT
I rely on good conversations and smooooth driving
Same here. And also in Vegas I try to let them know little secret bars and tips on things like that.
@@wakeywakey8603 most definitely 👍
@@wakeywakey8603 Drive a higher end product if you are an introvert.
Great video! When you say 15% to 20% is that net fare plus promotions and other earnings or just Net Fare?
One of the best videos on the channel
Salesman for 15 years listening is 🔑 keys.
Anyone notice it is harder to get rides in the neighborhood you are parked in?
It can be surging. It will tell you, you are in a busy area, then give you ride after ride miles away.
I used to be able to park outside a line of bars, and get a pickup right there. This almost never happens for me anymore.
Did you cancel a lot of trips?
@@nickp9992 I'm at 1% cancellation. Most of those are for accidentally touching screen and accepting rides I didnt want.
@@brianbarnett1004
Also less customers after price increases.
Surges are about filling areas short of cars with cars..most time it has nothing to do with waiting rides.
Thank you, these tips are spot on :)
I used the bot grabber software #Leachtech programmed for me to grab all available orders that pops up. To my surprise the software is very sensitive in grabbing high paying orders with good tips.
In the long run, there are a lot of people who just don't tip. For me, I don't even waste my time and breathe with some people. We also know if we drive in an area where there are people from other countries, they do not tip. I can't afford a lux car. I get compliments for how clean my car is, and how friendly I'm at and I stay at %10 tips in the last 2 weeks that I started driving. Maybe I shouldn't take the people from foreign countries, maybe that will increase my tips.
I agree with you 👍
I'll cancel trips based on the name of the person quite frequently. No Abdul-Jabbar, Taquanda, Goombat, etc.
@@13ChroniclesOfDagger LOL but Goombat sounds so earnest.
Usually the people that want to talk give tips. I had a woman that wanted to breast feed her baby. Another guy had several drivers decline his ride which he changed when I picked him up, although it took 65 minutes and only made 25 for a 40 mile trip with uber X. Be adaptable. He gave me a 20 cash tip and the woman gave 13 tip on Lyft app.
Those sort of things simply blow my mind...WDB is it yours if the lady needs to BF her kid? or you don;t take pets (get a fvcking blanket idiot), or you cannot properly handle people who are determined to get a rise out of you...Those types are automatic tips once you disarm them...even the clowns who want the music up loud you simply tell them sure I'm deaf anyway...good thing i have the one working eyeball.
The good part of these krap drivers is a Pro gets to cash them in with even a tad of good vibes.
In my experience most people that have undesirable trips do not tip. And if they play the game to hide the problem with their trip they are very likely to not tip. I know a few people like to tip in these situations but most do not. Most do not care at all. I have heard lots of drivers say these riders view us as glorified public transportation and that really echoed how most of them feel and act. I average 35% of of my net fare in tips. I do this by paying attention areas and situations where people tend to tip more and I apply the steps above. But it is frustrating when the net fare is so consistently low as it has been in my area lately.
Great video. I agree with everything and do it.
Summary of tips in this video:
1. Read the room. Observe whether or not they want to talk. Short replies usually mean they don't want to talk. Longer ones usually mean they're open to talk.
2. Be relatable. Find things you share in common and talk about them more.
3. Aim to talk ~20% of the time, and listen ~80% of the time.
4. Provide professional service. Look nice. Smell nice. Outside of car is clean. Inside of car is clean. Drive at medium pace, slow around turns, stop and accelerate slowly.
Excellent video. Your advice is on point. However, I am not too optimistic that 20% of the Uber-X, Comfort or XL customers would tip even following your effective strategies...at least in my market, that is not L.A., California.
Dress like everyday is halloween and I assure you they will tip you.
He means that the total customer tip amount should be up to 20% not 20% of your customers to drove leave a tip. I average 35% tips of my net fare with UberX ($500 net fare and $175 total tips for week) I average about 30% to 40% of the total number of customers leave a tip This means of 100 riders I drove 25-40 left a tip of some amount.) With Uber eats I average 150% of the basic deliver fee (Basic delivery fees for week $500 and $750 in tips but lately Uber Eats customers have been tipping less or Uber is screening bigger orders away from me).
@@johndough23
Is that your strategy?🎃
Interesting new metric to implement in my excel sheet. Do you consider in App tips Plus Cash tips divided by Net Earnings or Net earnings plus Promos and even Quest Bonuses per trips and it should hit 20% of that? Please explain that.
I already tracked % of tips per trips. Like 26 trips and got 50% of trips tipped or 13 trips tipped.
Thanks
Been driving three days. Averaging 25% tips
Jay's day trading is going so well that he's spending his time making videos on rideshare driving. Lol
I made $150 in tips for being genuine!!
🙌 thank you
Not everybody tips however. I try to follow your same 4 guidelines but some people just feel they're entitled they paid $50 to go to the airport and that's enough or it's a 1 or 2 mile drive for 6 $7 they don't tip sometimes Because it was a short ride and some are just cheap, that's just how it is sometimes correct?
What state? I do all that in south florida but no tips what so ever
Wow 600 bucks in 4-5 hour shifts ??what city are you in or what city’s may you recommend to make this kind of income ?
True facts always
thx
I find Lyft passengers tip much more often then Uber
Yep. But it's because of the way the Uber passenger app is designed. Passengers have to click through the driving history to tip.
With Lyft, the tip options immediately pops up after the ride is completed. Lyft will even email the passenger to tip and rate the driver.
Great information and that's typically what I try to do everyday and seem to hit 20% sometimes a little higher. 😃👍
im confused what the pictures have to do with anything.
It's predetermined who will tip or not tip. Great service may increase the amount, but ut certainly will not change the mind of a non tipper.
I dont wanna brag but im doing everything you said. Yet yesterday i had to cough and ive got a 1 star review because i had a cough attack lol... Also i dont know how to keep my car clean when after 4 rides my car gets dirty from people and i have no time to stop, time is money !
I used the bot grabber software #Leachtech programmed for me to grab all available orders that pops up. To my surprise the software is very sensitive in grabbing high paying orders with good tips.
What kind of questions would you suggest that we ask and listen?
I hate when you drop off someone & they say they will tip you on the app but they never do!! 😡
So you were speeding and got there quickly. Got $10 tip. P.S.Sounds dangerous! God bless you Mama's boy!
Thinks your updat
I have been doing food delivery but it's getting watered down.Uber stopped giving me my weekly quests .. any words of wisdom on how to get Uber to start or turn back on my week day and weekend trip quests ?...I started about the same time you received your PPP Loan ...I watched your video it was my very first one for Ride share..
Driving pax is where the money is at right now! UBER offers at least $400 in quest bonuses a week where I live in CA!
@@LubeGehrig Most ppl are not noticing that The Titanic is slowly sinking. Looking forward to increased demand soon during college graduation week. When parents fly in. Hope you have a LIFE LINE & a stocked pantry..if Jesus Christ isn't your Savior, you gonna get stuck with the "aliens" who are demons who are body snatchers. This is an open secret & most ppl have their eyes wide shut.
Ask and listen.....Watch videos of Larry king asking in a few words and letting the guest run with it .
I’m friendly ,clean expensive car ,professional driver , I use very expensive perfum and I offer all kinds of help with grocery and all travelling stuff but I get very little tips why..?
Same
Ditch the perfume.
No smell is the best smell.
Soap not perfume. You have to be upbeat and friendly!!!
A shower and deodorant is better than perfume. Some people have allergies and it gives them headaches.
Nooo perfume.
How'd that hard brake sound go again? 😂😂😂
I do all that. BUT, I get lots of low-income passengers. So I can't expect anything.
Peace.. Shalom.. Salam.. Namaste 🙏🏻 😊 🌈 ✌ 🌷 ☮️ ❤️
The guy is carrying a 6-pack of beer with him and he says could I have a drink what do you say. 🤔
Cheap college kid trips suck or people using ride share to medical appointments they rarely tip.
In response to the herkry/ Jerkey driving a rule to remember is the smooth driving is always faster. Just ask any race car driver.
Increases fuel economy too.
Video makes good points, didn't need to be this long. 2 min max.
You want tips??? Do Uber Eats dude, and accept only the deliveries that tips well, so we all leverage it up ...
Less tips offered lately on UberEats though.
Less taxes
Jay you still haven’t answer my question about your 2019 video claiming you would get $600,000 from suing Uber and Lyft, have some respect and answer my question because that was a serious matter you were pushing and advertising back then and accept whether you misled people or if in fact you were successful with your lawsuit, thanks .
You should see if you can just email him directly. This is a general information channel. Jay has zero obligation to discuss private matters beyond what he's already shared. How it is.
@@lleon-cv4ex You know that’s a great suggestion from you, I assume you happen to have his email where I could contact him, if you do please share it . How it is …
I only ever seem to get tips on UBER
Even if you implement all these techniques you still don't get tips very often and you end up pissed at yourself. Even Uber cut from your tips these days.
Sorry this strategy doesn't work in philadelphia. Try different locations good luck
I let my riders connect their phones via Bluetooth and it leaves me great tips
Easy way to earn tips is to spends $5 for 20 bottle of waters put it in your back seats
Tried that, actually get better tips without that added effort. Plus, when someone needs to sit up front you gotta shuffle crap around 😒
@@13ChroniclesOfDagger you know how pause your surge money on uber and lyft ,not coffee break Thur out the day
The number one way to get tips by miles is this....you must be self-deprecating. The reason it works is because 99% of other Uber drivers are self-centered losers. Its all about them and their silly "war with Uber". You on the otherhand are taking all the abuse in stride. You are for ever grateful for riders who are not part of all that...focus in on THAT. When they say "hows your day"...you exhale and say,,,"better I sense with you in my car" "holly hell the winners I have had so far...well enough of that hows your day friend?".
Are you still driving?
anyone else think that's Vince Mcmahon in the beach pic (2nd)
That’s not great . $600 should be around $150 to $200 in tips
Yes, I get around $200 tips if I make $600 net fare. Usually more actually.
many hats have to where .. 😅
Every passenger i tell them "no english"
im glad one of your tips was not to put LED lights in our cars
You may have a drinking problem
I thought the same....lol
I don't rely on tip.