Such an informative video. I just ordered the RX Pro and watching this video took me for a ride. Hearing all the issues you've had with it scared me, yet despite the issues you still endorse its capabilities, which tells me this bike is certainly worth it. Thanks for the review.
Good luck,, it’s a very capable machine, I hope your experience is a tad less stressful than mines been and that the enjoyment level is the same as mine. Thx for checking it out. Cheers, Rick
I just love your videos and content. You should have 1,000x’s more subscribers. For those of us that are at the very entry level of your channel lol we are going look back on these days fondly when it was just a few of us. PS: I have a Radrunner, and I just purchased my second battery today for it.
Your comment surprised me, I’m glad you’re enjoying the content. Today I was thinking about stopping Shaky Hands. I stopped to have a look at the analytics, something I rarely do, and I see that there really has been some growth to this little channel. I’d like nothing better than to be able to document my adventures in retirement and share them, just not sure if it’ll be possible. Your comments made me rethink things, I truly appreciate the support and ongoing comments! I really like the look of your bike, they designed the frame beautifully. Does it have dual battery capability or will you just switch it out? So nice having the extra power, almost no range anxiety. With thanks, Rick
@@shakyhandpictures2185 Don't stop! I can't stress it enough how helpful and informative your videos have been. I'm currently in the market for an e-bike and the Rize RX is one of the bikes I have been looking into. Your videos are the most recent ones I have come across and you're the only one whose really taking the time to do follow-up and long-term reviews. As a viewer I can tell that you put a lot of work into these videos and the genuine passion for your hobby definitely bleeds through to us. Keep doing what you're doing Rick! Looking forward to more content from you :)
Could be one of the nicest comments I’ve had, thank you! I’ll keep this in mind as I move forward, I sincerely appreciate the support. I do love to ride my bikes, it’s moved from a hobby to a lifestyle and as I enter my third year full time I’m surprised how easy it’s been and how quickly life passes us by. Again, thank you, it really does help knowing someone, somewhere is getting something from my home movies. Cheers, Rick
@evanmc7409, lol, well, I have 10,000 kms on mine, had it for 14 months and have had trouble with the motors, but that’s it, everything else has been great. I wish I could find a bike that does what this one does, but so far haven’t found it. Mine pulls my trailer with ease, goes long distances as advertised and is comfortable, my experience says the motors are garbage, the controllers specifically. What would you replace yours with, I’m curious. Thanks for the comment, for real. Cheers, Rick
@shakyhandpictures2185, there are numerous bicycle companies that excel in their craftsmanship. While your personal experience may not have been too negative, it's worth noting that the bike may benefit from higher-quality components, particularly the Bafang Ultra, which deserves a more suitable e-bike derailleur instead of the standard bicycle derailleur Rize provides. I would recommend avoiding the Rize RX and RX Pro models altogether. In fact, I wouldn't recommend investing in Rize bikes due to their subpar customer service, which has even led to customers being banned from sharing their experiences in Facebook groups when asked. This company's practices are quite questionable.
Thanks for checking it out. Just a heads up, I mentioned my neighbour in the video, he’s had a problem with his bike and his experience with Rize has been horrible. It’s been down for over two week now and still hasn’t had any resolution. I do love the bike but I’ve had to be rather aggressive in order to get any satisfaction for their customer service department. Just want you to know that ahead of time. Take care and thanks for checking it out. Rick.
@@shakyhandpictures2185 I suspect that the issues with the mid drive motor are not uncommon. The Bafang geared rear hub they are using now is (I think) a step in the right direction. As a concept, I am fully behind the ebike movement and I hope that Rise can iron things out quickly. Safe travels!
@davestewart1656 I’m pretty sure his is a controller issue, but I’m not an engineer so who knows.. I did run into a guy with the Rize RX hub drive bike, it didn’t have nearly the torque or the speed, but it was a tad quieter.. The industry is young, these companies are new and the demand grows daily it seems! Best of luck to you, just wanted you to be aware. Cheers!
@benjaminbertrand4117, if you don’t need the torque of the mid drive, maybe. Problem is when you get a flat tire you need to unhook all the electronics, they have about 1/2 the torque of a mid drive so for me personally it’s always going to be mid drive. I’m really not familiar enough with the hub drives to comment other than that, sorry. Thanks for the comment and the view! Cheers, Rick
To me , that it has only on range of gear on the front is loading the motor with too mich energy . .. from all you said the problems come from that single gear ration on the pedal. .. it is just one gear on the crank ?
It’s just like driving a manual car, you simply need to use the gears as you would while driving. It’s 180nm of torque, way more than the drivetrain was designed for. Companies are now producing drive systems that can manage the torque. Ebikes only have one crank gear, at least any I’ve seen. There’s a problem with the Bafang drives, they seem to lack sufficient grease causing premature issues. Once the warranty is up I’ll be pulling the side off the motor to grease the gears, I’m sure that’ll help.. in 10 years we’ll look back and see just how primitive these bikes were, the industry is still cutting its teeth I’m afraid.
@@shakyhandpictures2185 as you said , between you and your neighbour there are some differences . You are a great lab experiment . Pioneering your way through three motors 😀
Hi there thanks for all your videos I just ordered two. How’s the bike still going. Do you take the motor out and re grease it that seems to be one of issues of premature ware thks
@dankriger9074 Awesome. I truly hope they work out for you. I did remove the motor, watched a RUclips video on greasing the unit, did as instructed and it’s simply awesome now. Super quiet and much smoother
@dankrueger9074 Dan, for some reason I can’t access you question about range you left today. Nope 197 Kms on three batteries, I have two secondary’s plus I did charge the main battery at the main building of the property the strawbale cabin. Three full batteries and maybe 20% of the main to get home. Pulling the trailer costs me about 15% of my typical range.
@@freightdawg6762, that made me laugh, thanks I appreciate that. You’d think they contact me as the bike approaches 20,000 Kms. Maybe not with a job…….. but they’d most likely rather sell me a new bike :)
Nice review! I got the Rize RX and noticed the motor is getting louder. Is there something that’s needs service? Also, how long is the warranty on the motor
@ginor8416 the warranty is 1 year on the entire bike. The motor needs to be greased, it’s pretty straight forward or you can see if there’s a shop that’ll do it. Some people have installed grease fittings onto these notoriously noisy motors and after having three of them o can safely say it’s happened on all of mine. There are a few good videos on RUclips that’ll show you how to grease them and the Rize video on removing the motor is good as well. Thx for checking it out, hope you have good luck with your bike, better than mine so far anyway. Cheers, Rick
Hey thanks for the rapid response. I do have a good shop. I will ask them to grease the motor and lube the forks as I can see grease pushing out. I like my RX but I imagine it will need service and replacement parts. First upgrade will be a comfort saddle! Thanks again for the info!
If your post warranty just take the motor out and grease it, Bafang add very, very little grease to theirM620 motors and they will get loud over time. There are several vids on youtube on how to do this and what grease to use.
I watched a couple of vids and I don’t have the specialized tools. I’ll leave it to the pros. I’m happy to pay them to avoid the risk of damaging parts
@@ginor8416 I felt the same way until i realized half the guys at my local bike shops were clueless or would not work on a bike purchased online or not from them. I have not used a LBS in a few years so im hoping things have improved since then. I will say this, you only buy the tools once and they are not pricey on Amazon, the gasket is really the easiest thing to damage while greasing so you could always buy a back up just in case. Stuff like motor swaps and greasings are not as fun as riding but you can usual do these type of jobs in a day, LBS sometimes take weeks and charge a fortune to boot! If i could do this stuff im sure most folks can, im clumsy and not the brightest!
IT WOULD APPEAR THAT THE TORQUE IS TOO POWERFUL FOR THE GEARS AS THEY ARE DESIGNED AND MANUFACTURED THE MOTOR AND GEARING NEEDS TO BE MORE ROBUST AND BUILT STRONGER, FOR DURABILITY AND LONGEVITY 😳
@billjones261, The first motor had gear noise, the remaining issues are all controller related, and this last one is completely my fault. The M620 has metal gears, they require more grease than they come from the factory, but they are impressive, honestly. I’ll be doing a short video on this experience and the cost of my screw up through my own ignorance, costly bloody lesson.
@elevenAD, it’s always the controller, the grease is a manufacturer issue, easily resolved by the owners. Not sure what you mean by the cassette is the issue, these are wear parts easily diagnosed and replaced.
@@shakyhandpictures2185 i mean the cassettes gears are quickly worn but the motor gears are actually pretty solid, they are just noisy and may wear prematurely due to lack of grease. If your having controller issues there are some upgraded after market controllers available for that motor. I think wattwagons have one and there are a few others.
That’s what I said, only a tad more vulgar. I’ve just greased the third motor for the first time, virtually no grease and what was there was filthy. Good thing there’s RUclips to show me how to fix things! Thanks for checking it out and the comment. Cheers, Rick
I think it’s the industry as a whole. It’s very young and there’s the growing pains that go with this. You can’t buy a Ebike and expect it to be like buying a Honda Accord, having said that online purchases are more difficult to service, most shops don’t want to touch them. Fact :) Thanks again!
Great, great review.
Thanks for checking it out and the comment!
Cheers,
Rick
Such an informative video. I just ordered the RX Pro and watching this video took me for a ride. Hearing all the issues you've had with it scared me, yet despite the issues you still endorse its capabilities, which tells me this bike is certainly worth it. Thanks for the review.
Good luck,, it’s a very capable machine, I hope your experience is a tad less stressful than mines been and that the enjoyment level is the same as mine.
Thx for checking it out.
Cheers,
Rick
I just love your videos and content. You should have 1,000x’s more subscribers. For those of us that are at the very entry level of your channel lol we are going look back on these days fondly when it was just a few of us.
PS: I have a Radrunner, and I just purchased my second battery today for it.
Your comment surprised me, I’m glad you’re enjoying the content.
Today I was thinking about stopping Shaky Hands. I stopped to have a look at the analytics, something I rarely do, and I see that there really has been some growth to this little channel.
I’d like nothing better than to be able to document my adventures in retirement and share them, just not sure if it’ll be possible.
Your comments made me rethink things, I truly appreciate the support and ongoing comments!
I really like the look of your bike, they designed the frame beautifully.
Does it have dual battery capability or will you just switch it out?
So nice having the extra power, almost no range anxiety.
With thanks,
Rick
@@shakyhandpictures2185 Don't stop! I can't stress it enough how helpful and informative your videos have been. I'm currently in the market for an e-bike and the Rize RX is one of the bikes I have been looking into. Your videos are the most recent ones I have come across and you're the only one whose really taking the time to do follow-up and long-term reviews. As a viewer I can tell that you put a lot of work into these videos and the genuine passion for your hobby definitely bleeds through to us. Keep doing what you're doing Rick! Looking forward to more content from you :)
Could be one of the nicest comments I’ve had, thank you!
I’ll keep this in mind as I move forward, I sincerely appreciate the support. I do love to ride my bikes, it’s moved from a hobby to a lifestyle and as I enter my third year full time I’m surprised how easy it’s been and how quickly life passes us by.
Again, thank you, it really does help knowing someone, somewhere is getting something from my home movies.
Cheers,
Rick
@@gurkiratpowar8062 Well said
A word of caution: I regretfully spent my money on this bike, and I strongly advise against making the same costly mistake I did.
@evanmc7409, lol, well, I have 10,000 kms on mine, had it for 14 months and have had trouble with the motors, but that’s it, everything else has been great.
I wish I could find a bike that does what this one does, but so far haven’t found it. Mine pulls my trailer with ease, goes long distances as advertised and is comfortable, my experience says the motors are garbage, the controllers specifically.
What would you replace yours with, I’m curious.
Thanks for the comment, for real.
Cheers,
Rick
@shakyhandpictures2185, there are numerous bicycle companies that excel in their craftsmanship. While your personal experience may not have been too negative, it's worth noting that the bike may benefit from higher-quality components, particularly the Bafang Ultra, which deserves a more suitable e-bike derailleur instead of the standard bicycle derailleur Rize provides. I would recommend avoiding the Rize RX and RX Pro models altogether. In fact, I wouldn't recommend investing in Rize bikes due to their subpar customer service, which has even led to customers being banned from sharing their experiences in Facebook groups when asked. This company's practices are quite questionable.
Thanks for sharing. I've been researching this company for about two weeks now.
Thanks for checking it out.
Just a heads up, I mentioned my neighbour in the video, he’s had a problem with his bike and his experience with Rize has been horrible. It’s been down for over two week now and still hasn’t had any resolution.
I do love the bike but I’ve had to be rather aggressive in order to get any satisfaction for their customer service department. Just want you to know that ahead of time.
Take care and thanks for checking it out.
Rick.
@@shakyhandpictures2185 I suspect that the issues with the mid drive motor are not uncommon. The Bafang geared rear hub they are using now is (I think) a step in the right direction.
As a concept, I am fully behind the ebike movement and I hope that Rise can iron things out quickly.
Safe travels!
@davestewart1656 I’m pretty sure his is a controller issue, but I’m not an engineer so who knows.. I did run into a guy with the Rize RX hub drive bike, it didn’t have nearly the torque or the speed, but it was a tad quieter..
The industry is young, these companies are new and the demand grows daily it seems! Best of luck to you, just wanted you to be aware. Cheers!
Would you recommend going with the hub drive instead if dealing with the aggravation from the mid drive?
@benjaminbertrand4117, if you don’t need the torque of the mid drive, maybe. Problem is when you get a flat tire you need to unhook all the electronics, they have about 1/2 the torque of a mid drive so for me personally it’s always going to be mid drive.
I’m really not familiar enough with the hub drives to comment other than that, sorry.
Thanks for the comment and the view!
Cheers,
Rick
Thank you so much
@thefunkyeight119, my pleasure, thank you, for checking it out! Cheers!,,
To me , that it has only on range of gear on the front is loading the motor with too mich energy . .. from all you said the problems come from that single gear ration on the pedal. .. it is just one gear on the crank ?
It’s just like driving a manual car, you simply need to use the gears as you would while driving. It’s 180nm of torque, way more than the drivetrain was designed for. Companies are now producing drive systems that can manage the torque.
Ebikes only have one crank gear, at least any I’ve seen. There’s a problem with the Bafang drives, they seem to lack sufficient grease causing premature issues.
Once the warranty is up I’ll be pulling the side off the motor to grease the gears, I’m sure that’ll help..
in 10 years we’ll look back and see just how primitive these bikes were, the industry is still cutting its teeth I’m afraid.
@@shakyhandpictures2185 as you said , between you and your neighbour there are some differences . You are a great lab experiment .
Pioneering your way through three motors 😀
Did you mean Lab Rat ? :)
Cheers!
@@shakyhandpictures2185 yea
That’s what I figured :)
Hi there thanks for all your videos I just ordered two. How’s the bike still going. Do you take the motor out and re grease it that seems to be one of issues of premature ware thks
@dankriger9074
Awesome. I truly hope they work out for you.
I did remove the motor, watched a RUclips video on greasing the unit, did as instructed and it’s simply awesome now. Super quiet and much smoother
@dankrueger9074
Dan, for some reason I can’t access you question about range you left today.
Nope 197 Kms on three batteries, I have two secondary’s plus I did charge the main battery at the main building of the property the strawbale cabin. Three full batteries and maybe 20% of the main to get home. Pulling the trailer costs me about 15% of my typical range.
great vid youre a hardcore rider bike makers should hire you as a test rider
@@freightdawg6762, that made me laugh, thanks I appreciate that.
You’d think they contact me as the bike approaches 20,000 Kms. Maybe not with a job…….. but they’d most likely rather sell me a new bike :)
@@shakyhandpictures2185 well im 63 yrs old and youre a inspiration to us old fks 😂 Love the channel cheers from Wisconsin
@freightdawg6762 I’m not sure I’ll ever get use to being an old folk, cheers and a genuine thank you!
Nice review! I got the Rize RX and noticed the motor is getting louder. Is there something that’s needs service? Also, how long is the warranty on the motor
@ginor8416 the warranty is 1 year on the entire bike.
The motor needs to be greased, it’s pretty straight forward or you can see if there’s a shop that’ll do it.
Some people have installed grease fittings onto these notoriously noisy motors and after having three of them o can safely say it’s happened on all of mine.
There are a few good videos on RUclips that’ll show you how to grease them and the Rize video on removing the motor is good as well.
Thx for checking it out, hope you have good luck with your bike, better than mine so far anyway.
Cheers,
Rick
Hey thanks for the rapid response. I do have a good shop. I will ask them to grease the motor and lube the forks as I can see grease pushing out. I like my RX but I imagine it will need service and replacement parts. First upgrade will be a comfort saddle! Thanks again for the info!
If your post warranty just take the motor out and grease it, Bafang add very, very little grease to theirM620 motors and they will get loud over time. There are several vids on youtube on how to do this and what grease to use.
I watched a couple of vids and I don’t have the specialized tools. I’ll leave it to the pros. I’m happy to pay them to avoid the risk of damaging parts
@@ginor8416 I felt the same way until i realized half the guys at my local bike shops were clueless or would not work on a bike purchased online or not from them. I have not used a LBS in a few years so im hoping things have improved since then.
I will say this, you only buy the tools once and they are not pricey on Amazon, the gasket is really the easiest thing to damage while greasing so you could always buy a back up just in case.
Stuff like motor swaps and greasings are not as fun as riding but you can usual do these type of jobs in a day, LBS sometimes take weeks and charge a fortune to boot!
If i could do this stuff im sure most folks can, im clumsy and not the brightest!
IT WOULD APPEAR THAT THE TORQUE IS TOO POWERFUL FOR THE GEARS AS THEY ARE DESIGNED AND MANUFACTURED
THE MOTOR AND GEARING NEEDS TO BE MORE ROBUST AND BUILT STRONGER, FOR DURABILITY AND LONGEVITY 😳
@billjones261, The first motor had gear noise, the remaining issues are all controller related, and this last one is completely my fault. The M620 has metal gears, they require more grease than they come from the factory, but they are impressive, honestly.
I’ll be doing a short video on this experience and the cost of my screw up through my own ignorance, costly bloody lesson.
the motor is robust, the gears just don't seem to have much grease. The rear cassette is a whole other story.
@elevenAD, it’s always the controller, the grease is a manufacturer issue, easily resolved by the owners. Not sure what you mean by the cassette is the issue, these are wear parts easily diagnosed and replaced.
@@shakyhandpictures2185 i mean the cassettes gears are quickly worn but the motor gears are actually pretty solid, they are just noisy and may wear prematurely due to lack of grease. If your having controller issues there are some upgraded after market controllers available for that motor. I think wattwagons have one and there are a few others.
These motors aren't maintenance free, you do have to maintain them.
@Enonymouse_ Tell me, how do you
Maintain the controller? Seriously, share your experience.
3 motors? Wow.
That’s what I said, only a tad more vulgar.
I’ve just greased the third motor for the first time, virtually no grease and what was there was filthy. Good thing there’s RUclips to show me how to fix things!
Thanks for checking it out and the comment.
Cheers,
Rick
@@shakyhandpictures2185 its almost like you sign up to be an apprentice mechanic when ypu purchase one of these ebikes. Cool channel.
I think it’s the industry as a whole. It’s very young and there’s the growing pains that go with this. You can’t buy a Ebike and expect it to be like buying a Honda Accord, having said that online purchases are more difficult to service, most shops don’t want to touch them. Fact :)
Thanks again!
3 MOTORS .. GOOD GRIEF 👎👎👎👎👎
@billjones261, Nope, four! My language may be a tad stronger than yours.
Thanks for checking it out and the comment!