Great video as always. CRs lists don’t really change my buying habits. I do find them interesting though. I do really dig into to the data once I have already settled on a car to know what I am getting into.
For over 30 years I have not purchased a vehicle without it being on Consumer Reports recommended list. Does not have to be their top choice, but has to be on their recommended list. Their recommendations have been quite accurate.
Over the years, I have owned new Dodge, Toyota, VW, BMW, Audi, Jeep, Subaru, Mazda (probably forget a few in there somewhere) and I have NEVER been contacted for follow up by ANY of the manufacturers or any 3rd party ranking service. One of the things that always bothered me is you know after driving a car for 6 months or so you find little quirks about cars that could be addressed by manufacturers to make their cars or their driving experience a little better and again I've never been asked. Seems like companies are missing out on that information.
I think this is why I stopped buying American cars. At least with the Japanese warranties they fixed problems when the warranty numbers went up. With the American designed cars my experience was the dealers avoided warranty repairs as much as they could. Problems that should have been fixed remained years after the model change was introduced.
Crosstrek and Forester - Objectively should be reliable models because there isn't anything too radically new about it. Crosstrek chassis is a an evolution of the previous generation, engine is carry-over from previous gen and infotainment is standardized across other models like the Outback. This is a good thing, want you don't want are models where everything is brand new and components are unique and low volume. This was an under-rated the secret to Japanese reliability from the 90's through mid 2000's... share parts across lots of models, iterate and have some continuity between generations.
Recipe for redundancy and disruption. The 'Toyota Way (TPS)' has died and Agile is the new standard. "“Taking the skin off the Model Y, it was truly a work of art. It’s unbelievable. We need a new platform designed as a blank sheet. It’s a whole different manufacturing philosophy.” Toyota engineers after tear down of Model Y. To deliver attractive BEVs to more customers, we must streamline the structure of the car, an - with a BEV-first mindset - we must drastically change the way we do business, from manufacturing to sales and service.” Toyota’s incoming CEO Koji Sato Automotive News 28 Feb 2023 "Today, the automotive world is changing. EV startups, notably Tesla, have ripped Toyota’s game plan to shreds. They’re moving at lightning speed, taking daring steps with new technology and breaking the old business models. Volkswagen CEO Herbert Diess actually invited Musk to speak to his top management, hoping to light a fire under them to recognize the threat and move more quickly. Ford’s CEO Jim Farley essentially gave the same message to his top executives. But not everyone is on board. I keep running into industry people who don’t see a threat, or any need to change the way they do things. They believe the startups don’t know what they’re doing and are bound to fail. I think they’re in denial. And it’s kind of funny to me, because all the arguments I hear in favor of clinging to the old way of doing things are exactly the same ones I heard decades ago, when it was the Toyota Production System that was disrupting the industry." John McElroy | "Unlearning What Toyota Taught Us" Wards Auto Nov 23, 2021
I didn’t buy my Forester or Crosstrek because of the looks. That being said, I’m glad I waited for the ‘24 Crosstrek as I like the subtle changes. They are both extremely reliable and the Subaru owners that I know love their vehicles.
I should have purchased the Forester instead of the Outback. We hated the Outback and it's super slow tech. Push a button and wait a day or two for it to react..
What a truly dour existence one would live buying what Consumer reports suggests. The predicted reliability figures don’t seem to align with real world experiences. Subaru at 99 and RAV4 prime at 82. Doesn’t pass the smell test.
Consumer Report? I remember them sabotaging a crash test by starting a fire - caught in the act using slow motion. For reliability, i'd rather listen to mechanics than them.
Just like 60 Minutes staging the Audi unintended acceleration fiasco decades ago…I usually do the opposite of what the media says to do, and I’ve thrived.
Gas models had such a head start on getting things right. I see so many obstacles ahead for pure EVs. Charging infrastructure does not exist evenly among regions. It feels much like mass transit in that some places do it well and some poorly. Hybrid technologies should be the crawling before walking. As a rule, if you chase 2 rabbits, you catch none. Charging stations need to be routine for EVs to thrive and that's hardly the case. I curiously await the future 🤔
Not much different than when the Model T was around. It will be interesting to see if there's new battery chemistries that improve range, and charging speeds. And yes the infrastructure needs to improve.
I agree. I have a hard time buying into the EV technology with ALL things considered. It appears to me that it is the antithesis of what it is promoted to be. I want a reliable vehicle with the biggest gas tank possible for my road trips.
Subaru's interior features are so bland when compared to it's other Japanese or Korean peers. Besides that their R&D is so ultra slow to adopt i.e. no hybrids at all in their umbrella. How boring et primitive 😞
Good infornation, except the Tesla is a terrible choice. Environmentally it sucks, tire wear is a big problem because of the weight of the thing,, and the micro bits that get burned off the tires are highly toxic. Then there is that little problem of cold weather and no way to recharge . Oh, and the fact that the monstrous lithium battery may decide to self immolate and trap you inside while it burns you to death. Other than those little issues, its a wonderful technology.
I've been reading Consumer Reports for decades, but sometimes, their recommendations seem out of touch with reality. For example, Toyota and Honda are the most reliable vehicles over time, and mechanics would agree with that. BMWs are great cars when they're new, but as they age and are no longer under warranty, they are very expensive to own. The same applies to Volkswagen and Audi. Consumer Reports also loves Tesla and gives them high road test ratings, but their build quality is far below what it should be for how much they cost. As for Subaru, they are great values, but they've cut some corners in recent years, and their turbo engines have long-term durability issues. I would take CRs recommendations with a grain of salt. If several sources, including this awesome channel, recommend a car, then I would feel more confident.
Thank you! I tend to agree with your comments about Consumer Reports. Seeing a BMW on this top-10 list is shocking and undermines CR's credibility, in my view. Cars today are just WAY too expensive to be buying one with a poor reliability record. I'm looking primarily at Toyota and Honda (maybe Subaru or Mazda) for any future vehicle purchases - new or used!
@@robwilkerson8139 Here is some information another viewer just wrote on this feed how exactly Consumer Reports comes up with their list. "CR gathers auto reliability data through online questionnaires sent to our members. We ask about any problems members may have had in the previous 12 months with 20 aspects of their vehicles, including the engine, transmission, EV battery, and EV charging, as well as issues with body hardware, and paint and trim. Within each of these 20 potential trouble areas, respondents can give feedback on more specific issues that cause a problem, helping us to understand where a vehicle might have experienced troubles. We use these insights to predict the likelihood of the same or similar models experiencing them. We weigh the severity of each type of problem to create a predicted reliability score for each vehicle, from 1 to 100. (That score is then combined with data collected from our track testing, as well as our owner satisfaction survey results and safety data, to calculate each test vehicle’s Overall Score.) To be considered for this list, we must have at least two model years of data in calculating the predicted reliability score. Based on that analysis, these models are the most reliable overall from our survey, presented in rank order starting with the best performer."
I would love to see a detailed look on build quality and see how the manufacturers fare. Because Tesla is very hit and miss. I hear excuses of certain factories. But in the end a car or truck should not be leaving the factory if it's got glaring issues. There's no way a vehicle should leave the factory if there's leaks from rain into the trunk/tail lights. Especially when you're paying good money for those vehicles. Honestly I'd trust Consumer Reports a lot more than JD Power.
I can tell you have ZERO knowledge about BMWs. You are just parroting information and you have never owned one. I own BMWs and I keep them long after the warranty is over. I also own a current generation X5 (Pre-fecelift). It is now almost five years old and it been ultra reliable. It is quite and the are NO internal rattles or squeaks. My other car is a 13 year old BMW with 180K and it has been nearly trouble free aside from the regular maintenance.
@@AgonxOC Fact is that since the mid 2000s BMW reliability has been in the crapper, and in the past decade has been atrocious to say the least. When they do need repairs they cost you a fortune! Those are facts.
I want to see someone trying to change the controls on the screen WHILE driving down the road! Anyone can do it sitting still but how about when the road is undulating below! (I’m with y’all, buttons switches and knobs please!)
You have not driven a software-defined 21C car! No screen touching necessary while driving. All important driving functions are on the steering wheel. All the rest are voice controlled.
I started losing Trust to Consumer Reports for having a #1 car of 2024 a Tesla. Every informed consumer knows that Tesla cars are Overrated, Overpriced, all of them have been Recalled, their Maintenance (ONLY @ TESLA SERVICE CENTER ) is Far More Expensive than all Electric car Manufactures.,🚙💰🔥
They buy or rent their test cars and get their reliability data from their readers. Their testing time is much longer than most car reviewers and the cars are rotated with other staff for other points of view.
I like history. It tells me much more than CR can. For 13 years subaru denied a known problem with their engines and screwed all their buyers just like chevy is doing right now. Toyota and Honda are reliable products based not on predictions but history. Nissan has cvt problems but have great engines and traditional transmissions. Ford make good larger vehicles but their small cars and suv’s are unreliable. Kia has come a long way and are making longer lasting vehicles just don’t get into a crash with them. If you do it’s totaled regardless of speed. Hyundai has great drive trains consistently a longer lasting vehicle and interior quality is now in par with premium brands. BMW is great up till the warranty is up, then sell it or become friends with your local BMW mechanic. Mercedes same, Porsche same, VW the only german brand that you can still take to the dealer without first taking out a loan, but VW is also not the precision german crafted car it once was. if you want Swiss precision don’t look to Germany go buy a watch.
Seems to me that Consumer Reports base much of their recommendation on questionable data or the interpretation of the data, much like the Greens do with climate predictions.
People always overlooked GM cars from that era...Chevy Cobalt/Saturn ION, etc. Those cars were done so well that you still see them (especially the ION) on the road all the time from 2003-2009!
I always take CR recommendations with a grain of salt. I've found many owners of new vehicles are less than honest or at least, reluctant to come forward with short-comings, issues, etc. on the expensive purchase they just made. Same with appliances. CR has often rated LG appliances very high...talk to to a appliance repair person and they will quickly let you know what they think about LG. Keep up the great work!!
This is particularly true for premium brands. On CR and JD Power, you'll get an outlier luxury brand at the top, and you have wonder if it's because the people who buy those things are invested into "buying the best" so of course they are gongi to self-report being happy.
Consumer Reports is just an opinion… not always based in fact or data. Incidentally, my issue with Subaru is its image…everyone one will presume you are a Lefty.
Another idiot that shoots his mouth off and shows no proof! I have been a firm believer in what consumer reports writes and cash in my wallet is all the proof I need.
Have a 24 Crosstrek convenience with 2.0 liter engine.....love it, the 2.0 is peppy never mind what they say,I’ve had an Outback,and a Forester premium both with the 2.5 liter a little thirstier then 2.0, yes I like Subaru’s I’ve had three, this basic convenience is fun and practical,and cheap. Go for it,it has everything you need no frills and it has key ignition comes with eye sight.......it’s a gem.
I look at CR, but their scoring system seems arbitrary to me. They value minor nuisance issues too much. It’s important to look at the breakdown. And even then…sometimes I have to wonder.
That's great to hear, thank you! Just an FYI for your research. Consumer Reports compiled a report of best and worst brands for 2024 based on an overall score which includes road tests, reliability, safety and satisfaction. Here's their Top 10 out of 34 brands.#1 BMW, #2 Subaru, #3 Porsche, #4 Honda, #5 Lexus, #6 MINI, #7 Kia, #8 Mazda, #9 Toyota # 10 Hyundai.
I can relate - my research process was also long, and then there was a 7 month wait between placing my order and actually receiving the Forester I decided on. (The long wait might have been a dealer issue, and I would not go with that dealer again.) Anyhow, the Forester is a great choice.
Are you looking to get a 2025 Forester or an outgoing 2024 one? I am waiting for the new 2025 to come out now in springtime to test drive. I was between the new Crosstrek and the outgoing Forester and was leaning towards the Forester when they revealed the new redesigned Forester at the end of the last year.
I just took delivery of my new 2024 Forester a few days ago. While I like the extra umph and fuel economy of a hybrid for stop and go driving, they are all so much more expensive. What some call mediocre power is powerful enough for my driving needs. And this is a very pleasurable driving experience with great visibility. We were even able to get it in the dark green that makes the forester look so outdoorsy and one with nature.
I found that interesting as well, does CR have any detailed data on how they arrived at this conclusion? There is really not that much that can go wrong with EV's since they are simpler by design.
@objectivetruth2286 0 seconds ago Our 2 year old Model Y has given us ZERO problems and ZERO servicing. We just plug it in when it gets low and drive fast, silently, and don’t spew noxious fumes.
Tesla has the only software-defined 21C vehicle range on the market. Almost all 'faults and recallsmarveled Self presenting door handles had failing micro swiches. Gull wing doors were a headache. These were all handled under warranty, most in the owner's driveway with Tesla's mobile repair fleet. Even the motor is revmovable with just four bolts. Through all this Tesla has the lowest warrant claims in the industry. Warranty Week July 18, 2019. Tesla China has the lowest manufacturing faults of any brand manufacturing in China, including all the Germans (12365 Auto). German AA reports Tesla amongst the lowest call outs. Consumer Reports and the equivalent in China and Norway rates Tesla top for customer satisfaction every year. Consumer Reports rates Tesla the cheapest brand in maintenance and repairs within 5 years. Tesla has no scheduled service intervals, a goal of no service and longer design life-times than ICE vehicles. Continuous improvements are made on a daily basis and computer homologated and incorporated into production. The new Model 3 has over 50% new components!
Consumer Reports is a joke, and their methodology for scoring/ranking cars is deeply flawed. They need to go back to school and learn how to conduct a fair/objective poll.
Just upgraded to a 2019 Subaru Crosstrek from a 2009 PT Cruiser ( mostly trouble free). Had a pre sale inspection done by our mechanic and his opinion as well as reviews such as yours sold us on the vehicle. So far we are impressed with mpg. Still learning all gadgets. Thanks for reviews and a few laughs
I am always cautious when reading CR and JDP reliability/dependability rankings. In these reports, the demographic of buyers of each brand are never factored in or even revealed. I am sure a typical economy car buyer views his/her investment in a car very differently from that of a luxury brand car buyer and hence may maintain their cars quite differently. As you, Zack and Andrea often say, you have heard from owners of "unreliable brands" who swear by their vehicles. I believe vehicle owners and ownership also have a big role to play in a vehicle's (brand's) overall reliability. If a certain brand tends to lease their vehicles more than other brands whose owners tend to buy their vehicle outright, I think this would affect the data coming out from these brands. My two cents worth.
The reliability has a strong correlation with keeping the same gasoline engine and making minimum changes and only fixing issues over the years. Good for reliability, but not radical reduction in emission. That’s the main reason Mazda, Subaru, Honda do not have any EV or PHEV ( true hybrid). We know the reputation of Subaru and Toyota EVs.
Regretfully I have always disagreed with Consumer Reports as I have found them to be so biased with Toyota, Lexus, and Subaru. I have nothing against Toyota, Lexus, and Subaru as they are indeed good cars. What I am getting at is, they should not be too biased and give credit to those who really deserve credit. In all their reports, those three are always at the top of their list, and in their worst list, they never fail to mention Mercedes, Volkswagen, Mini, Audi, BMW, Jeep, Dodge, Ford, Chevy, and other European brands. I have owned various Mercedes Benz, Audi, and Honda, and I never had problems until I sold them. My oldest Mercedes was almost 10 years old and never had problems even with almost 280K miles. Aside from that, their dealerships have impeccable service. I am very surprised they even included a BMW here. I do not have any idea how they get their ratings on these cars but they should be more honest and realistic. Before I buy a new car, I do my research somewhere else and never look at Consumer Reports.
CR writers have their own agenda. I've had a new subaru forrester in2020,,now I have 2024 Rav 4 hybrid limited. No way I'd go back to a forrester, and they're still ugly
We purchased a Forester Touring in March ‘21. It is a beautiful smaller SUV but is perfect for us. We have owned a number of new cars over the years but the fit and finish of the Forester was the best of any brand (mostly GM, VW models). Visibility is great, the design maximizes space, it fits my 6’4” frame very well and we love the saddle leather interior. I’m looking at upgrading my VW Jetta sedan (2014 model) with the Crosstrek. My daughter and granddaughter both own Crosstrek and have had great luck with them. I appreciate that Subaru isn’t into the trendy design fads that sacrifice functionality and comfort for the latest trendy styles.
If you haven't upgraded yet, be sure to sit in one of your families units if possible. We bought a new 2024 Onyx trim level, 1 1/2 months ago and loving it so far, but I'm only 5'6" and even I find the headroom tight.
CR is a great starting point for a shopper. Subarus are great in the northern climates for their nice awd, good price points, visibility and ground clearance, and you can get most of them soon. The long waits for Toyota hybrids and their price premiums are not worth it unless you’re driving many miles a year. We recently traded our 2001 Forester for a 2023 Outback for road trips and camping. When I rent a car in a warm climate I try to get a Kia Soul.
Frankly it frustrates the h*ll out of me to have so many vehicles you can’t actually get on here. Toyota laughed me out of the dealership for asking to wait list a hybrid suv.
CR's scores seem very anecdotal from their customers. And what if their readers don't own very many of a particular model? Is the result from such few sample base reliable?
The feedback on Reliability scores is extracted from CR's Annual Surveys which covers different categories and is based on feedback from ~ 330,000 Subscribers. I suspect many CR readers and especially subscribers are college educated with high expectations from the vehicles they buy. Your 2nd point is specifically addressed in the Annual Reliability Report that excludes results when the sample size is too small to be statistically accurate.
Crosstrek owner mentioned his dislikes and the one that stuck with me is that Subaru doesn't put a seal around the hood which causes the engine compartment to bet filthy fast. If true, how cheap can Subaru get?
Thanks for another great video. I really like the list by consumer reports. I have a 2023 Model Y. It has been really good albeit only 7 months of driving. I agree the suspension is very tight. My daughters 2013 Prius is still going strong. She still gets incredible gas mileage. Really happy the Prius was mentioned. Gas is low right now and has no place to go but up. So I was very happy to see so many hybrids on the list. While they aren't as good for the environment as my Model Y and my son's Model 3 - it is absolutely a step in the right direction. Our next vehicle will probably be hybrid. A very large SUV - like the TX with a hybrid engine. But that won't be until next year and hoping for increased hybrid choices. Thanks for continuing to do fantastic videos
I traded a new CX30 Mazda for a touring Forester ..........The CX30 had a jack hammer ride, painfull drivers seat and totally useless back seat.....Kids only............Forester is fine except for an overabundance of electronics which I keep turned off....ALL of it......................Paul
We purchased the 2023 BMW X5 40i. Wonderful vehicle, shouldn’t have had to pay for leather upgrade and a decent stereo system. Other than that, I couldn’t be happier. Four year /50k warranty, hopefully we won’t regret the purchase down the line. Love your reviews. Retired in Alabama……
And historcially he is right. The new question is "Has BMW corrected the reliability problems of their wonderfully drivable vehicles as they age?" @@vinzw5609
Just proves that the brands that do not stray from the customer base they target always win! My Girlfriend has had four Subaru vehicles and one repair in 13 years! A drunk driver recently ran a red light in downtown Houston, hitting her daughter right in driver door and she got a bruise on her leg, the car was totaled. The other fact is look who builds these high-quality brands, The Japanese dominate. Great show as always!!
Many years ago CR took a very negative view of Saturn cars. Engine too noisy, seats not comfortable, lousy handling, etc. But I bought a new Saturn SL1 and it had none of the drawbacks listed by CR. In fact, I owned the car for 9 years and it was highly reliable - like a Toyota. Turned out to be one of the best cars I've ever owned. So much for CR.
Personally, I am a bit disappointed in this list. I considered several of these vehicles. I researched them. I looked at known issues. I considered long-term reliability and cost-of-maintenance. I considered how "usable" (e.g., mileage, infotainment, safety, etc.) they were for daily driving and trips. Subaru: I have been disappointed by Subaru over the last few years; and, I feel that they are (pardon the pun) driving in the wrong direction. A family member purchased a Subaru Forester; so, we had considerable experience with it. It felt so...ho hum...and had the glaring concerns about interior quality along with CVT and stop-go issues. We felt the same way about the Crosstrek (which I initially really liked). However, the new infotainment system was a step in the wrong direction AND I disliked the noise and CVT. Although I really like the look of the Crosstrek (and not the Forester) and Subaru's AWD systems, I opted against a Subaru purchase. Ford: With a few model exceptions, Ford is at a place where I feel that Subaru is heading in a few years. It's "Quality is Job #1" mantra just doesn't fit anymore. I had a few Ford vehicles (a truck, Explorer and Escape). They were GREAT vehicles. However, the newer Fords are following a design philosophy where they are cheaper in areas that will lower the cost of manufacturing, feel perfectly fine for a few years but then require multiple "small" repairs (like some of the luxury brands in America do -- and I am looking at you, BMW/Mercedes). I was very interested in the new Maverick. However, all of the Ford dealerships in the Silicon Valley/San Francisco Bay Area (again, pardon the pun) jacked up their prices well above MSRP. In fact, some were a shocking $10-15K above MSRP. In addition, I don't trust Ford service centers anymore. They are almost as bad as third party mechanics that "find" things wrong that aren't really wrong and make costly suggestions. Apart from the real Bronco (and not the Bronco Sport), trucks or Maverick, I'm not really interested. BMW/Tesla: I like both...until the warranty expires. To quote the late Stan Lee: "'Nuff said." Toyota: You can't really go wrong with Toyota's reliability. They truly earned that reputation. They have built themselves into a brand that deserves the esteem that auto enthusiasts give them. Yes, most of their models are a bit...boring. However, you probably won't mind "boring" when you consider resale value and longevity. The only reason that we didn't go with a new Toyota was that they didn't have models and trims available. When they did get a model in (here in the Silicon Valley), they often only had the highest trims AND vehicles with expensive options/add-ons and even third-party add-ons (like ceramic coatings) added at a very high cost. Despite signs that boasted that their vehicles are not "above MSRP," almost all of them were, indeed, above MSRP due to a $3-5K ceramic coating added, third party floor liners, etc. This was on top of the fact that the Silicon Valley hasn't been getting many lower-to-mid trims. Mazda: They were the surprise for me. I owned a couple of Mazda vehicles as a teenager and college student. They were good vehicles -- but not really standouts. They were simply the Japanese equivalent of Ford (but back when Ford had better quality). The NEW Mazda vehicles were almost a shock (in a good way). Their quality is seen and felt. All of my research pointed out to vehicle quality that now approaches Toyota in terms of design, engineering and manufacturing. However, they aren't quite so "boring" as Toyota. So, of all of the vehicles on this list, Mazda felt like a top value. I'm just surprised that other Mazda models -- like the CX-5, CX-50, CX-30 and even the CX-70/90 aren't on this list. So, I bought a new Mazda vehicle some months ago. Going in, I felt no loyalty to Mazda. However, I really hope that Mazda keeps this type of quality in their vehicles. If so, they are going to FINALLY become a mover and shaker in the auto industry.
I love the new Prius. Hybrids I would just stick to Toyota for now, they have been building them for decade+. Hybrids are the most complex = less reliable. Not surprised Model Y got 41 (low) reliability. Tesla tends to finish at bottom or near bottom on reliability.
Why is CR always so biased towards Toyota while always giving Honda the cold shoulder? Our family is a Toyota/Honda family as we've owned over a dozen of them. Honda has been by far the more reliable while Toyota has been troublesome. My dad's brand new Camry broke down less than a week after purchase and was in the shop for 2 months waiting for parts from Japan. My bro's Camry also had multiple problems with check engine light and leaking oil. Meanwhile all our Hondas were reliable for over 200,000 miles.
I have a subscription to CR. I take their tests with a grain of salt, so to speak. I cannot figure out why people spend a large amount of money on something that generally has problems. But, people can do what they want with their money. Most people have had to work hard for their money. Research is good for decision making. Zack and Andrea are showing good practical research when they write their reviews. They are honest when they report their subjective findings. One recent example was Andrea and her decision to buy the Miata or CX-5. Do you think that would be a good choice in Calgary this weekend? . . . No, but they live in Vancouver. 😊
Consumer Reports lost all credibility when they published their rigged child seat review, and were forced to backtrack. And in all these years, CR never once addressed the issue of non-sampling error in their surveys. BTW, their love of Subarus is overshadowed by the remarkable drop in long-term durability of the Subaru flat four. These engines are proving to be very dicey after the warranty expires.
Any auto that has the “info-tainment” console is a must to avoid, imo. A stupid idea, as you must take your eyes off the road to engage. That goes double for the Tesla, in which ALL functions operate through an I-pad interface. If that breaks, you are screwed. If you lose power, you are screwed and probably cannot exit the vehicle. Just dumb.
Our 2 year old Model Y has given us ZERO problems and ZERO servicing. We just plug it in when it gets low and drive fast, silently, and don’t spew noxious fumes.
Thanks for saying that.....I had read where the model Y fine tuned the suspension and it was much better. These guys confused me with the tight suspension remark.
Sorry you ended up w/ a Tesla that you think is better made in China. California’s factories are superior in modernization and more stringent on inspection.
I think Consumer Reports is iffy at best. Reviews seem to resemble product ads. Retained used car values after 5 years are important. Some of these reviewing companies almost seem to be pay to play. Just my opinion.
Yes, that's what I have been hearing from viewers. Our friends own a Model 3, it's a few years old, they drove us home last night from dinner and it has a firmer suspension for sure. They have a Cyber Truck on order too.
Traded my 2019 M3 for a Forester. Uncomfortable car and I needed something bigger. Very happy with the Forester Sport…..I just miss the acceleration. 😂
My wife drives a 2024 Subaru onyx …she loves it …even the infotainment screen. I’ve go the 2024 Subaru Forester Wilderness… and it’s a keeper…until the hybrid arrives.
Do you notice any differences in the fit and finish or quality between the two vehicles? I am torn because I prefer a Japan-made vehicle but I like the Wilderness trim.
@@flat6gts my wilderness was made in Japan according to the vin and so was the onyx..fit and finish was fine. I believe some of the Crosstreks are being built in the USA
@@gobear83Unfortunately I think all Crosstrek wilderness are made in US as it’s a trim level that is specific for the NA market. Ah I have a choice to make
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Great video as always.
CRs lists don’t really change my buying habits. I do find them interesting though. I do really dig into to the data once I have already settled on a car to know what I am getting into.
No KIA NO Hyundai????
For over 30 years I have not purchased a vehicle without it being on Consumer Reports recommended list. Does not have to be their top choice, but has to be on their recommended list. Their recommendations have been quite accurate.
Over the years, I have owned new Dodge, Toyota, VW, BMW, Audi, Jeep, Subaru, Mazda (probably forget a few in there somewhere) and I have NEVER been contacted for follow up by ANY of the manufacturers or any 3rd party ranking service. One of the things that always bothered me is you know after driving a car for 6 months or so you find little quirks about cars that could be addressed by manufacturers to make their cars or their driving experience a little better and again I've never been asked. Seems like companies are missing out on that information.
I think this is why I stopped buying American cars. At least with the Japanese warranties they fixed problems when the warranty numbers went up. With the American designed cars my experience was the dealers avoided warranty repairs as much as they could. Problems that should have been fixed remained years after the model change was introduced.
Crosstrek and Forester - Objectively should be reliable models because there isn't anything too radically new about it. Crosstrek chassis is a an evolution of the previous generation, engine is carry-over from previous gen and infotainment is standardized across other models like the Outback. This is a good thing, want you don't want are models where everything is brand new and components are unique and low volume. This was an under-rated the secret to Japanese reliability from the 90's through mid 2000's... share parts across lots of models, iterate and have some continuity between generations.
Recipe for redundancy and disruption. The 'Toyota Way (TPS)' has died and Agile is the new standard.
"“Taking the skin off the Model Y, it was truly a work of art. It’s unbelievable.
We need a new platform designed as a blank sheet. It’s a whole different manufacturing philosophy.”
Toyota engineers after tear down of Model Y.
To deliver attractive BEVs to more customers, we must streamline the structure of the car, an - with a BEV-first mindset - we must drastically change the way we do business, from manufacturing to sales and service.”
Toyota’s incoming CEO Koji Sato
Automotive News 28 Feb 2023
"Today, the automotive world is changing. EV startups, notably Tesla, have ripped Toyota’s game plan to shreds. They’re moving at lightning speed, taking daring steps with new technology and breaking the old business models.
Volkswagen CEO Herbert Diess actually invited Musk to speak to his top management, hoping to light a fire under them to recognize the threat and move more quickly. Ford’s CEO Jim Farley essentially gave the same message to his top executives.
But not everyone is on board. I keep running into industry people who don’t see a threat, or any need to change the way they do things. They believe the startups don’t know what they’re doing and are bound to fail. I think they’re in denial.
And it’s kind of funny to me, because all the arguments I hear in favor of clinging to the old way of doing things are exactly the same ones I heard decades ago, when it was the Toyota Production System that was disrupting the industry."
John McElroy |
"Unlearning What Toyota Taught Us"
Wards Auto Nov 23, 2021
I didn’t buy my Forester or Crosstrek because of the looks. That being said, I’m glad I waited for the ‘24 Crosstrek as I like the subtle changes. They are both extremely reliable and the Subaru owners that I know love their vehicles.
I should have purchased the Forester instead of the Outback. We hated the Outback and it's super slow tech. Push a button and wait a day or two for it to react..
What a truly dour existence one would live buying what Consumer reports suggests.
The predicted reliability figures don’t seem to align with real world experiences. Subaru at 99 and RAV4 prime at 82. Doesn’t pass the smell test.
Undertable money!!!!
Worst review ever! Best car in 2024 is the Mazda CX5, the rest are garbage shit.
Consumer Report? I remember them sabotaging a crash test by starting a fire - caught in the act using slow motion. For reliability, i'd rather listen to mechanics than them.
Problem is mechanics can be very biased as well. Getting info from a lot of souces is probably your best bet.
Just like 60 Minutes staging the Audi unintended acceleration fiasco decades ago…I usually do the opposite of what the media says to do, and I’ve thrived.
Best Canadian team with their best informative videos
No Honda lol lol
Gas models had such a head start on getting
things right. I see so many obstacles ahead for
pure EVs. Charging infrastructure does not
exist evenly among regions. It feels much like
mass transit in that some places do it well and
some poorly. Hybrid technologies should be
the crawling before walking. As a rule, if you chase
2 rabbits, you catch none. Charging stations need
to be routine for EVs to thrive and that's hardly
the case. I curiously await the future 🤔
Not much different than when the Model T was around. It will be interesting to see if there's new battery chemistries that improve range, and charging speeds. And yes the infrastructure needs to improve.
Except EVs were invented before gas cars in the late 1800s. You’d think they would have caught on more by now than they have 😂
@@gs98999So was steam.
I agree. I have a hard time buying into the EV technology with ALL things considered. It appears to me that it is the antithesis of what it is promoted to be. I want a reliable vehicle with the biggest gas tank possible for my road trips.
Subaru's interior features are so bland when compared to it's other Japanese or Korean peers. Besides that their R&D is so ultra slow to adopt i.e. no hybrids at all in their umbrella. How boring et primitive 😞
Very informative. Questions, Coffee & Cars still one of the best!
zero hyundai
zero KIA
zero genesis
😂
Good infornation, except the Tesla is a terrible choice. Environmentally it sucks, tire wear is a big problem because of the weight of the thing,, and the micro bits that get burned off the tires are highly toxic. Then there is that little problem of cold weather and no way to recharge . Oh, and the fact that the monstrous lithium battery may decide to self immolate and trap you inside while it burns you to death. Other than those little issues, its a wonderful technology.
I've been reading Consumer Reports for decades, but sometimes, their recommendations seem out of touch with reality. For example, Toyota and Honda are the most reliable vehicles over time, and mechanics would agree with that. BMWs are great cars when they're new, but as they age and are no longer under warranty, they are very expensive to own. The same applies to Volkswagen and Audi. Consumer Reports also loves Tesla and gives them high road test ratings, but their build quality is far below what it should be for how much they cost. As for Subaru, they are great values, but they've cut some corners in recent years, and their turbo engines have long-term durability issues. I would take CRs recommendations with a grain of salt. If several sources, including this awesome channel, recommend a car, then I would feel more confident.
Thank you! I tend to agree with your comments about Consumer Reports. Seeing a BMW on this top-10 list is shocking and undermines CR's credibility, in my view. Cars today are just WAY too expensive to be buying one with a poor reliability record. I'm looking primarily at Toyota and Honda (maybe Subaru or Mazda) for any future vehicle purchases - new or used!
@@robwilkerson8139 Here is some information another viewer just wrote on this feed how exactly Consumer Reports comes up with their list. "CR gathers auto reliability data through online questionnaires sent to our members. We ask about any problems members may have had in the previous 12 months with 20 aspects of their vehicles, including the engine, transmission, EV battery, and EV charging, as well as issues with body hardware, and paint and trim. Within each of these 20 potential trouble areas, respondents can give feedback on more specific issues that cause a problem, helping us to understand where a vehicle might have experienced troubles. We use these insights to predict the likelihood of the same or similar models experiencing them.
We weigh the severity of each type of problem to create a predicted reliability score for each vehicle, from 1 to 100. (That score is then combined with data collected from our track testing, as well as our owner satisfaction survey results and safety data, to calculate each test vehicle’s Overall Score.) To be considered for this list, we must have at least two model years of data in calculating the predicted reliability score.
Based on that analysis, these models are the most reliable overall from our survey, presented in rank order starting with the best performer."
I would love to see a detailed look on build quality and see how the manufacturers fare. Because Tesla is very hit and miss. I hear excuses of certain factories. But in the end a car or truck should not be leaving the factory if it's got glaring issues. There's no way a vehicle should leave the factory if there's leaks from rain into the trunk/tail lights. Especially when you're paying good money for those vehicles. Honestly I'd trust Consumer Reports a lot more than JD Power.
I can tell you have ZERO knowledge about BMWs. You are just parroting information and you have never owned one. I own BMWs and I keep them long after the warranty is over. I also own a current generation X5 (Pre-fecelift). It is now almost five years old and it been ultra reliable. It is quite and the are NO internal rattles or squeaks. My other car is a 13 year old BMW with 180K and it has been nearly trouble free aside from the regular maintenance.
@@AgonxOC Fact is that since the mid 2000s BMW reliability has been in the crapper, and in the past decade has been atrocious to say the least. When they do need repairs they cost you a fortune! Those are facts.
Consumer Reports is a joke
Agreed 👍
Why is that?
I want to see someone trying to change the controls on the screen WHILE driving down the road! Anyone can do it sitting still but how about when the road is undulating below! (I’m with y’all, buttons switches and knobs please!)
You have not driven a software-defined 21C car!
No screen touching necessary while driving. All important driving functions are on the steering wheel. All the rest are voice controlled.
@@waynerussell6401better get rid of your accent if you want the car to understand you.
I started losing Trust to Consumer Reports for having a #1 car of 2024 a Tesla. Every informed consumer knows that Tesla cars are Overrated, Overpriced, all of them have been Recalled, their Maintenance (ONLY @ TESLA SERVICE CENTER ) is Far More Expensive than all Electric car Manufactures.,🚙💰🔥
Consumers reports I always take what they say with a grain of salt
They buy or rent their test cars and get their reliability data from their readers. Their testing time is much longer than most car reviewers and the cars are rotated with other staff for other points of view.
Agree 100%. Ever see the folks who do these ratings? I seriously doubt any of them could/have even changed out a flat tire
@@foxlake6750 I've seen them and listened to them. In all my years of buying and leasing I've never needed a CR person's advice in buying a car.
I agree. I saw their last livestream and it was riddled with subjective opinion not objective facts.
That's NOT the consumer reports I grew up with.
@@cwqrpportable so their ratings come from the average driver. What's wrong with that?
I like history. It tells me much more than CR can. For 13 years subaru denied a known problem with their engines and screwed all their buyers just like chevy is doing right now. Toyota and Honda are reliable products based not on predictions but history. Nissan has cvt problems but have great engines and traditional transmissions. Ford make good larger vehicles but their small cars and suv’s are unreliable. Kia has come a long way and are making longer lasting vehicles just don’t get into a crash with them. If you do it’s totaled regardless of speed. Hyundai has great drive trains consistently a longer lasting vehicle and interior quality is now in par with premium brands. BMW is great up till the warranty is up, then sell it or become friends with your local BMW mechanic. Mercedes same, Porsche same, VW the only german brand that you can still take to the dealer without first taking out a loan, but VW is also not the precision german crafted car it once was. if you want Swiss precision don’t look to Germany go buy a watch.
Seems to me that Consumer Reports base much of their recommendation on questionable data or the interpretation of the data, much like the Greens do with climate predictions.
Love the crosstrek, but more reliable than a Camry? I call bs 😂
Just put a deposit on a 2024 Prius. Going to be a huge upgrade from a 2007 Cobalt but damn this car has treated me well!
That’s rad! Did you have it since it was brand new?
People always overlooked GM cars from that era...Chevy Cobalt/Saturn ION, etc. Those cars were done so well that you still see them (especially the ION) on the road all the time from 2003-2009!
10:15, Best-selling vehicle in the world... Tesla Y, Overall score 71
Reliability of 41???
No wonder EV sales are dropping off!
It is about owning the vehicle for 5 yrs not 8 months.😂
No Korean? Of course! Great looks is one thing, reliability is another.
Consumer Reports falied to mention that the BMW M5 is one of the fastest depreciating cars made.
I call bullshit on the tesla model y...best selling vehicle in the 🌎 world?!
Besides - I hate tesla...just saying...😮
One of the most unreliable cars out there is No.1?
Does not make sense!
How about a mechanics report?...I don't trust consumers, they don't tell the truth
I like the Andrea and Zack list better ! 😊
Garbage list all paid for by sponsers to CR. No hondas on the list?? I like the Andrea and Zack list better !
The Subaru infotainment is awful and everyone knows it
I always take CR recommendations with a grain of salt. I've found many owners of new vehicles are less than honest or at least, reluctant to come forward with short-comings, issues, etc. on the expensive purchase they just made. Same with appliances. CR has often rated LG appliances very high...talk to to a appliance repair person and they will quickly let you know what they think about LG. Keep up the great work!!
This is particularly true for premium brands. On CR and JD Power, you'll get an outlier luxury brand at the top, and you have wonder if it's because the people who buy those things are invested into "buying the best" so of course they are gongi to self-report being happy.
100 % correct. Consumers do not want to admit they made a mistake.
Tesla reliability 41 out of 100, but number 1 ? 😂
Add to that poor suspension. As Zack says: “It’s a crashy ride”.
Consumer Reports and other review and rankings are paid by the car companies. Whoever pays the highest, will be #1. Lol
Model Y really isn't a SUV.
@@brucemiller2057 It's an egg on wheels.
@@timmy-wj2hcNot so for CR.
Consumer Reports is just an opinion… not always based in fact or data.
Incidentally, my issue with Subaru is its image…everyone one will presume you are a Lefty.
For sure! The same for Volvo.
@@kenfrank2730 that is true, though my son has a Volvo and he’s a conservative Christian…I guess he’s an anomaly.
Consumer reports has been getting paid by subaru for a very long time.. hush money to push good reviews
Another idiot that shoots his mouth off and shows no proof! I have been a firm believer in what consumer reports writes and cash in my wallet is all the proof I need.
Consumer reports is a joke
Have a 24 Crosstrek convenience with 2.0 liter engine.....love it, the 2.0 is peppy never mind what they say,I’ve had an Outback,and a Forester premium
both with the 2.5 liter a little thirstier then 2.0, yes I like Subaru’s I’ve had three, this basic convenience is fun and practical,and cheap. Go for it,it has everything you need no frills and it has key ignition comes with eye sight.......it’s a gem.
What about the CRV?
I look at CR, but their scoring system seems arbitrary to me. They value minor nuisance issues too much. It’s important to look at the breakdown. And even then…sometimes I have to wonder.
I like the Subaru Cross trek myself! Might buy one this summer! I'm also looking at the new Chevy Trax as well!!!
Looks like the Forester for us! The long journey in researching and test driving has been arduous... your videos and reviews have helped enormously!🇨🇦
That's great to hear, thank you! Just an FYI for your research. Consumer Reports compiled a report of best and worst brands for 2024 based on an overall score which includes road tests, reliability, safety and satisfaction. Here's their Top 10 out of 34 brands.#1 BMW, #2 Subaru, #3 Porsche, #4 Honda, #5 Lexus, #6 MINI, #7 Kia, #8 Mazda, #9 Toyota # 10 Hyundai.
I can relate - my research process was also long, and then there was a 7 month wait between placing my order and actually receiving the Forester I decided on. (The long wait might have been a dealer issue, and I would not go with that dealer again.) Anyhow, the Forester is a great choice.
Are you looking to get a 2025 Forester or an outgoing 2024 one? I am waiting for the new 2025 to come out now in springtime to test drive. I was between the new Crosstrek and the outgoing Forester and was leaning towards the Forester when they revealed the new redesigned Forester at the end of the last year.
I just took delivery of my new 2024 Forester a few days ago. While I like the extra umph and fuel economy of a hybrid for stop and go driving, they are all so much more expensive. What some call mediocre power is powerful enough for my driving needs. And this is a very pleasurable driving experience with great visibility. We were even able to get it in the dark green that makes the forester look so outdoorsy and one with nature.
Model Y only gets 42 out of 100 in reliability but still makes the list?
I found that interesting as well, does CR have any detailed data on how they arrived at this conclusion? There is really not that much that can go wrong with EV's since they are simpler by design.
@@darcygibbons3836I'm thinking quality control issues.
@objectivetruth2286
0 seconds ago
Our 2 year old Model Y has given us ZERO problems and ZERO servicing. We just plug it in when it gets low and drive fast, silently, and don’t spew noxious fumes.
Tesla has the only software-defined 21C vehicle range on the market.
Almost all 'faults and recallsmarveled
Self presenting door handles had failing micro swiches. Gull wing doors were a headache.
These were all handled under warranty, most in the owner's driveway with Tesla's mobile repair fleet. Even the motor is revmovable with just four bolts.
Through all this Tesla has the lowest warrant claims in the industry. Warranty Week July 18, 2019.
Tesla China has the lowest manufacturing faults of any brand manufacturing in China, including all the Germans (12365 Auto).
German AA reports Tesla amongst the lowest call outs.
Consumer Reports and the equivalent in China and Norway rates Tesla top for customer satisfaction every year.
Consumer Reports rates Tesla the cheapest brand in maintenance and repairs within 5 years.
Tesla has no scheduled service intervals, a goal of no service and longer design life-times than ICE vehicles. Continuous improvements are made on a daily basis and computer homologated and incorporated into production. The new Model 3 has over 50% new components!
@@objectivetruth2286 And you look at that build quality each day. Enjoy.
Consumer Reports is a joke, and their methodology for scoring/ranking cars is deeply flawed. They need to go back to school and learn how to conduct a fair/objective poll.
Just upgraded to a 2019 Subaru Crosstrek from a 2009 PT Cruiser ( mostly trouble free). Had a pre sale inspection done by our mechanic and his opinion as well as reviews such as yours sold us on the vehicle. So far we are impressed with mpg. Still learning all gadgets. Thanks for reviews and a few laughs
Nice. Enjoy that Subaru. I hope to get one someday
Great choice. I bought my 2019 Impreza new and I have not been disappointed. I went with Subaru bc of its safety rating and great reviews. Enjoy.
@@heatherireland2810 safety was a big factor for us too. I have competition scent work dogs.
I am always cautious when reading CR and JDP reliability/dependability rankings. In these reports, the demographic of buyers of each brand are never factored in or even revealed. I am sure a typical economy car buyer views his/her investment in a car very differently from that of a luxury brand car buyer and hence may maintain their cars quite differently. As you, Zack and Andrea often say, you have heard from owners of "unreliable brands" who swear by their vehicles. I believe vehicle owners and ownership also have a big role to play in a vehicle's (brand's) overall reliability. If a certain brand tends to lease their vehicles more than other brands whose owners tend to buy their vehicle outright, I think this would affect the data coming out from these brands. My two cents worth.
Don’t agree BMW and Tesla are reliable cars.
The reliability has a strong correlation with keeping the same gasoline engine and making minimum changes and only fixing issues over the years. Good for reliability, but not radical reduction in emission. That’s the main reason Mazda, Subaru, Honda do not have any EV or PHEV ( true hybrid). We know the reputation of Subaru and Toyota EVs.
Regretfully I have always disagreed with Consumer Reports as I have found them to be so biased with Toyota, Lexus, and Subaru. I have nothing against Toyota, Lexus, and Subaru as they are indeed good cars. What I am getting at is, they should not be too biased and give credit to those who really deserve credit. In all their reports, those three are always at the top of their list, and in their worst list, they never fail to mention Mercedes, Volkswagen, Mini, Audi, BMW, Jeep, Dodge, Ford, Chevy, and other European brands. I have owned various Mercedes Benz, Audi, and Honda, and I never had problems until I sold them. My oldest Mercedes was almost 10 years old and never had problems even with almost 280K miles. Aside from that, their dealerships have impeccable service. I am very surprised they even included a BMW here. I do not have any idea how they get their ratings on these cars but they should be more honest and realistic. Before I buy a new car, I do my research somewhere else and never look at Consumer Reports.
lol.. no GM, not surprised.
CR writers have their own agenda. I've had a new subaru forrester in2020,,now I have 2024 Rav 4 hybrid limited. No way I'd go back to a forrester, and they're still ugly
We purchased a Forester Touring in March ‘21. It is a beautiful smaller SUV but is perfect for us. We have owned a number of new cars over the years but the fit and finish of the Forester was the best of any brand (mostly GM, VW models). Visibility is great, the design maximizes space, it fits my 6’4” frame very well and we love the saddle leather interior. I’m looking at upgrading my VW Jetta sedan (2014 model) with the Crosstrek. My daughter and granddaughter both own Crosstrek and have had great luck with them. I appreciate that Subaru isn’t into the trendy design fads that sacrifice functionality and comfort for the latest trendy styles.
If you haven't upgraded yet, be sure to sit in one of your families units if possible. We bought a new 2024 Onyx trim level, 1 1/2 months ago and loving it so far, but I'm only 5'6" and even I find the headroom tight.
Subaru are great for 60,000 miles , then wheel bearing, oil consumption and blown head gasket. Also CVT issues after 100,000 miles
Head gaskets haven’t been problems for years.
Imagine how amazing cars would be if ppl never starting buying SUVs.
CR is a great starting point for a shopper. Subarus are great in the northern climates for their nice awd, good price points, visibility and ground clearance, and you can get most of them soon. The long waits for Toyota hybrids and their price premiums are not worth it unless you’re driving many miles a year. We recently traded our 2001 Forester for a 2023 Outback for road trips and camping. When I rent a car in a warm climate I try to get a Kia Soul.
No way the Mitsubishi OutLander PHEV should not be on that list.
I service a fleet of about 9,500 on average. That mitsu is always being sent to the dealer for something mechanical. Not a good buy.
Yes the Maverick hybrid is the best truck i ever owned. ❤️ paid so little for this xlt model. Who needs a EV or a expensive Toyota
Couldn't agree more!
Frankly it frustrates the h*ll out of me to have so many vehicles you can’t actually get on here. Toyota laughed me out of the dealership for asking to wait list a hybrid suv.
CR's scores seem very anecdotal from their customers.
And what if their readers don't own very many of a particular model?
Is the result from such few sample base reliable?
The feedback on Reliability scores is extracted from CR's Annual Surveys which covers different categories and is based on feedback from ~ 330,000 Subscribers. I suspect many CR readers and especially subscribers are college educated with high expectations from the vehicles they buy. Your 2nd point is specifically addressed in the Annual Reliability Report that excludes results when the sample size is too small to be statistically accurate.
Crosstrek owner mentioned his dislikes and the one that stuck with me is that Subaru doesn't put a seal around the hood which causes the engine compartment to bet filthy fast. If true, how cheap can Subaru get?
Thanks for another great video. I really like the list by consumer reports. I have a 2023 Model Y. It has been really good albeit only 7 months of driving. I agree the suspension is very tight. My daughters 2013 Prius is still going strong. She still gets incredible gas mileage. Really happy the Prius was mentioned. Gas is low right now and has no place to go but up. So I was very happy to see so many hybrids on the list. While they aren't as good for the environment as my Model Y and my son's Model 3 - it is absolutely a step in the right direction. Our next vehicle will probably be hybrid. A very large SUV - like the TX with a hybrid engine. But that won't be until next year and hoping for increased hybrid choices. Thanks for continuing to do fantastic videos
Need a hot take on that Volkswagon/GTI reliability score!!!
Put the Toyota Hybrid drivetrain in the Crosstrek to get the perfect car
Absolutely. The Rav 4 Prime set up 😊.
I traded a new CX30 Mazda for a touring Forester ..........The CX30 had a jack hammer ride, painfull drivers seat and totally useless back seat.....Kids only............Forester is fine except for an overabundance of electronics which I keep turned off....ALL of it......................Paul
We purchased the 2023 BMW X5 40i. Wonderful vehicle, shouldn’t have had to pay for leather upgrade and a decent stereo system. Other than that, I couldn’t be happier. Four year /50k warranty, hopefully we won’t regret the purchase down the line. Love your reviews. Retired in Alabama……
Scotty Kilmer will laugh at your choice of car.
@@vinzw5609 Keep your stupid comments for yourself. Scotty Kilmer... Dozens of experts/people who know the car business put the X5 on top.
And historcially he is right. The new question is "Has BMW corrected the reliability problems of their wonderfully drivable vehicles as they age?" @@vinzw5609
The endless money pit :-)
@@vinzw5609 No sane person listens to Scotty.
Just proves that the brands that do not stray from the customer base they target always win! My Girlfriend has had four Subaru vehicles and one repair in 13 years! A drunk driver recently ran a red light in downtown Houston, hitting her daughter right in driver door and she got a bruise on her leg, the car was totaled. The other fact is look who builds these high-quality brands, The Japanese dominate. Great show as always!!
I am now on my fourth Subaru and love them all.
NO COMPELLING BEV = NO FUTURE!
eTNGA does not cut it...
I like the popular Lexus RX350 and Toyota 4-Runner.
im 2 cars in and theres NO WAY a crosstrek is going to outlast a prius.
Many years ago CR took a very negative view of Saturn cars. Engine too noisy, seats not comfortable, lousy handling, etc. But I bought a new Saturn SL1 and it had none of the drawbacks listed by CR. In fact, I owned the car for 9 years and it was highly reliable - like a Toyota. Turned out to be one of the best cars I've ever owned. So much for CR.
No Honda? Odd.
Subaru needs to bring back the Crosstrek in Orange in a Manual. Orange Manual!
The orange color was cool.
Nice video. Could you provide prices on these vehicles in the future? Thanks.
Personally, I am a bit disappointed in this list. I considered several of these vehicles. I researched them. I looked at known issues. I considered long-term reliability and cost-of-maintenance. I considered how "usable" (e.g., mileage, infotainment, safety, etc.) they were for daily driving and trips.
Subaru: I have been disappointed by Subaru over the last few years; and, I feel that they are (pardon the pun) driving in the wrong direction. A family member purchased a Subaru Forester; so, we had considerable experience with it. It felt so...ho hum...and had the glaring concerns about interior quality along with CVT and stop-go issues. We felt the same way about the Crosstrek (which I initially really liked). However, the new infotainment system was a step in the wrong direction AND I disliked the noise and CVT. Although I really like the look of the Crosstrek (and not the Forester) and Subaru's AWD systems, I opted against a Subaru purchase.
Ford: With a few model exceptions, Ford is at a place where I feel that Subaru is heading in a few years. It's "Quality is Job #1" mantra just doesn't fit anymore. I had a few Ford vehicles (a truck, Explorer and Escape). They were GREAT vehicles. However, the newer Fords are following a design philosophy where they are cheaper in areas that will lower the cost of manufacturing, feel perfectly fine for a few years but then require multiple "small" repairs (like some of the luxury brands in America do -- and I am looking at you, BMW/Mercedes). I was very interested in the new Maverick. However, all of the Ford dealerships in the Silicon Valley/San Francisco Bay Area (again, pardon the pun) jacked up their prices well above MSRP. In fact, some were a shocking $10-15K above MSRP. In addition, I don't trust Ford service centers anymore. They are almost as bad as third party mechanics that "find" things wrong that aren't really wrong and make costly suggestions. Apart from the real Bronco (and not the Bronco Sport), trucks or Maverick, I'm not really interested.
BMW/Tesla: I like both...until the warranty expires. To quote the late Stan Lee: "'Nuff said."
Toyota: You can't really go wrong with Toyota's reliability. They truly earned that reputation. They have built themselves into a brand that deserves the esteem that auto enthusiasts give them. Yes, most of their models are a bit...boring. However, you probably won't mind "boring" when you consider resale value and longevity. The only reason that we didn't go with a new Toyota was that they didn't have models and trims available. When they did get a model in (here in the Silicon Valley), they often only had the highest trims AND vehicles with expensive options/add-ons and even third-party add-ons (like ceramic coatings) added at a very high cost. Despite signs that boasted that their vehicles are not "above MSRP," almost all of them were, indeed, above MSRP due to a $3-5K ceramic coating added, third party floor liners, etc. This was on top of the fact that the Silicon Valley hasn't been getting many lower-to-mid trims.
Mazda: They were the surprise for me. I owned a couple of Mazda vehicles as a teenager and college student. They were good vehicles -- but not really standouts. They were simply the Japanese equivalent of Ford (but back when Ford had better quality). The NEW Mazda vehicles were almost a shock (in a good way). Their quality is seen and felt. All of my research pointed out to vehicle quality that now approaches Toyota in terms of design, engineering and manufacturing. However, they aren't quite so "boring" as Toyota. So, of all of the vehicles on this list, Mazda felt like a top value. I'm just surprised that other Mazda models -- like the CX-5, CX-50, CX-30 and even the CX-70/90 aren't on this list. So, I bought a new Mazda vehicle some months ago. Going in, I felt no loyalty to Mazda. However, I really hope that Mazda keeps this type of quality in their vehicles. If so, they are going to FINALLY become a mover and shaker in the auto industry.
I love the new Prius.
Hybrids I would just stick to Toyota for now, they have been building them for decade+. Hybrids are the most complex = less reliable.
Not surprised Model Y got 41 (low) reliability. Tesla tends to finish at bottom or near bottom on reliability.
Having just bought a 2023 model, which is pretty much the same as the 2024 one that made the top 10 list, that is reassuring.
Why is CR always so biased towards Toyota while always giving Honda the cold shoulder? Our family is a Toyota/Honda family as we've owned over a dozen of them. Honda has been by far the more reliable while Toyota has been troublesome. My dad's brand new Camry broke down less than a week after purchase and was in the shop for 2 months waiting for parts from Japan. My bro's Camry also had multiple problems with check engine light and leaking oil. Meanwhile all our Hondas were reliable for over 200,000 miles.
My 2014 Forester fell apart at 80k miles. Dont trust consumer reports so much.
You might want to drive a newer (2023-2024) Model Y since the ride has improved significantly. It is still firm but not as jarring as earlier models.
I have a subscription to CR. I take their tests with a grain of salt, so to speak. I cannot figure out why people spend a large amount of money on something that generally has problems. But, people can do what they want with their money. Most people have had to work hard for their money. Research is good for decision making. Zack and Andrea are showing good practical research when they write their reviews. They are honest when they report their subjective findings. One recent example was Andrea and her decision to buy the Miata or CX-5. Do you think that would be a good choice in Calgary this weekend? . . . No, but they live in Vancouver. 😊
CX 5.....Snug....no wiggle room for average American driver...Mazda eat brakes. I have had 3, and I am sticking with Toyota.
Very smart lady. She knows how to keep these videos flowing.
Consumer Reports lost all credibility when they published their rigged child seat review, and were forced to backtrack. And in all these years, CR never once addressed the issue of non-sampling error in their surveys.
BTW, their love of Subarus is overshadowed by the remarkable drop in long-term durability of the Subaru flat four. These engines are proving to be very dicey after the warranty expires.
Any auto that has the “info-tainment” console is a must to avoid, imo. A stupid idea, as you must take your eyes off the road to engage.
That goes double for the Tesla, in which ALL functions operate through an I-pad interface. If that breaks, you are screwed. If you lose power, you are screwed and probably cannot exit the vehicle. Just dumb.
Why did Ford resurrect the Maverick name for a midsize pickup? Almost as bad as Dodge using the Hornet name...
Our 2 year old Model Y has given us ZERO problems and ZERO servicing. We just plug it in when it gets low and drive fast, silently, and don’t spew noxious fumes.
I just bought a MY. The suspension has been improved now. I really love the car. Same great driving skills as the M3 with a lot of space.
Thanks for saying that.....I had read where the model Y fine tuned the suspension and it was much better. These guys confused me with the tight suspension remark.
Sorry you ended up w/ a Tesla that you think is better made in China. California’s factories are superior in modernization and more stringent on inspection.
I think Consumer Reports is iffy at best. Reviews seem to resemble product ads. Retained used car values after 5 years are important. Some of these reviewing companies almost seem to be pay to play. Just my opinion.
still waiting for the maverick hybrid to become readily available :-(
I searched locally in Indy, found around 6 available.
Not one of those boring, vanilla vehicles is even remotely interesting. No full sized trucks or full sized SUVs?
J D Powers used to give fair reviews. Unfortunately they are paid for by the auto manufactures and have little to do with honest reviews.
Tesla? Seriously, makes me question consumer reports due to all the death and near death problems that have had, come on do better.
No mention of the new Honda pilot, I think it doesn’t get enough credit.
This went great with my Whataburger. Thanks, guys. 🥂
Their report is bogus. Subarus are not as reliable as Honda's or Toyotas or even Mazdas.
Drove a new Tesla model 3 highland at the Toronto international auto show. Ride is much much more compliant and the new model y will be to.
Yes, that's what I have been hearing from viewers. Our friends own a Model 3, it's a few years old, they drove us home last night from dinner and it has a firmer suspension for sure. They have a Cyber Truck on order too.
Traded my 2019 M3 for a Forester. Uncomfortable car and I needed something bigger. Very happy with the Forester Sport…..I just miss the acceleration. 😂
Would only touch the Toyota hybrid as the are excellent right now. Thanks
No Hondas? That's ridiculous.
My wife drives a 2024 Subaru onyx …she loves it …even the infotainment screen.
I’ve go the 2024 Subaru Forester Wilderness… and it’s a keeper…until the hybrid arrives.
Do you notice any differences in the fit and finish or quality between the two vehicles? I am torn because I prefer a Japan-made vehicle but I like the Wilderness trim.
@@flat6gts my wilderness was made in Japan according to the vin and so was the onyx..fit and finish was fine. I believe some of the Crosstreks are being built in the USA
@@gobear83That’s interesting, I thought all Crosstrek Wilderness in Canada or US are made in the US. Let me look into it more as that’d be perfect 👍
@@flat6gts sorry mine is a Forester wilderness…not sure where the Crosstrek wilderness is made but I think it’s Japan as well ..
@@gobear83Unfortunately I think all Crosstrek wilderness are made in US as it’s a trim level that is specific for the NA market. Ah I have a choice to make
Consumer reports picks the cars
based on what they like, Toyota an Subaru