Frequently Asked Questions About AppleCare

Поделиться
HTML-код
  • Опубликовано: 28 янв 2025

Комментарии • 238

  • @HHh-ej4rl
    @HHh-ej4rl 4 года назад +22

    Apple makes more money on Apple Care than on the actual products.

  • @jamelroberts5943
    @jamelroberts5943 4 года назад +7

    i have a broken lcd on my iphone xr and i have apple care i dont want to tell my mom about it
    how much would it be to fix it

    • @SuperJpguy
      @SuperJpguy 4 года назад +4

      100 deductible I would call Apple you don’t need your mom to get these answers stay strong bud

  • @saintmichaelarchangel777
    @saintmichaelarchangel777 3 года назад +1

    Does the AppleCare cover the magic keyboard with number pad Bluetooth wireless $129 ??

  • @rikketsavare
    @rikketsavare 4 года назад +1

    Can I buy apple care for my older macbook pro that not in warranty or out of warranty?

  • @jennatalia8096
    @jennatalia8096 4 года назад +10

    Is it only possible to replace your battery when it’s below 80% or can you get it earlier, like for example when your Apple care + is running out und you want a fresh 100% battery capacity.

    • @Oblivion_94
      @Oblivion_94 3 года назад +1

      It depends on if you are trying to get it done for free under the warranty or not, as long as the device is not considered obsolete (or vintage in some cases... see apple article HT201624) then anyone can pay apple for the out of warranty battery replacement fee which is usually arround 50 dollars (USA price) for most portable devices (some exceptions apply such as apple watch). If you want it done for free under one of the various warranties then it has to be less than 80% of the original battery capacity (for many devices you can now check the battery health in settings).

    • @Abby-ij4hy
      @Abby-ij4hy 2 года назад

      Is the battery itself free also?

  • @berniet1215
    @berniet1215 4 года назад +4

    Apple care is like £140 on a iPhone XR, would I pay that then if something goes wrong in a month pay another small fee like £25 to replace the screen. That’s what it said on the website and I got confused

  • @french-ishtoast
    @french-ishtoast 4 года назад +2

    It says I have AppleCare (not AppleCare+) but it also says I have two incidents of accidental damage from handling. I just recently cracked my screen so can I use this to get it repaired?

    • @natechenry
      @natechenry 4 года назад

      That’s my question

    • @french-ishtoast
      @french-ishtoast 4 года назад

      @@natechenry Ya I found out at the store and since it said two cases of accidental protection I got it repaired for $30

    • @vintagetrey4272
      @vintagetrey4272 3 года назад

      @@french-ishtoast apple store right ??

    • @french-ishtoast
      @french-ishtoast 3 года назад

      @@vintagetrey4272 nah at Best Buy some how.

  • @surya-rg9kz
    @surya-rg9kz 4 года назад +1

    3:50 i did just that and bought it online they didnt check my computer.

    • @Virtualworld555
      @Virtualworld555 3 года назад

      Sir you mean to say you bought applecare + online after some damage?

  • @leticiaferreiravaz
    @leticiaferreiravaz 4 года назад +3

    So I craked my phone but I still can get Apple care( I have 39 days left) should I get apple care and then 2 weeks later go and get it fixed. Also I’m 15 and I’m not sure if I can pay with my credit card, I live in England.

    • @macmost
      @macmost  4 года назад +1

      If you don't buy AppleCare+ when you buy your phone, you have to get it inspected to add it later. So there is no way loophole that will let you wait to get AppleCare+ until after something happens.

    • @Oblivion_94
      @Oblivion_94 3 года назад +1

      @@macmost @Leticia there is a loophole, if the device works enough for the remote diagnostics to run, you can buy it online or over the phone with apple support (you'd just have to lie to them), granted it has to pass said diagnostics but the diagnostics is software level and only checks if the hardware components are there and working (ie it cannot tell you cracked the front or rear glass) but the touchscreen has to work just enough for you to start the diagnostics.

  • @tennismaster007
    @tennismaster007 3 года назад

    I have applecare plus, my wife washed her almost new Ipad. Does applecare plus cover this as accident?

  • @fullstackacademy8400
    @fullstackacademy8400 3 года назад

    if i have apple care plus and my motherboard stopped working then it will be replaced/repaired for free or there will be tier 2 adh claim cost ?

    • @macmost
      @macmost  3 года назад

      If still under AppleCare they should do it for free unless it got that way from damage. Just make an appointment and take it in.

    • @fullstackacademy8400
      @fullstackacademy8400 3 года назад

      Ok if i buy apple care plus then it will include apple care as well for next 2 yrs ?

  • @chessdude67
    @chessdude67 5 лет назад +27

    I always get Apple care!  👍🏼

    • @rockvilleraven
      @rockvilleraven 4 года назад +2

      I shopped around and looked at Square Trade and chose Applecare + as the best deal.

  • @nnnnnn272
    @nnnnnn272 4 года назад +1

    Whats the price on xs max how much do you pay when it’s stolen and plus taxes

    • @macmost
      @macmost  4 года назад

      Check the Apple site for the price for your location. Choose "AppleCare+ with Theft and Loss" if you want that to be covered.

  • @hulady27
    @hulady27 4 года назад +9

    Outstanding review!

  • @bjs2022
    @bjs2022 5 лет назад +7

    Very good explanation, thanks, but there is more to know about telephone support. AppleCare allows you to get 24-hour support whereas without it you have you have to call during specified business hours. Calling after business hours means you might be talking to a technical support person anywhere in the world, for example, if you’re near the U.S. west coast at midnight the tech rep might be in Australia, Tasmania, or New Zealand. If the device has AppleCare and you’re using it with another device that does not have it, for example an old Apple TV or an Apple router, you will still get patient, excellent 24-hour help with those old devices, especially if you can connect to the internet and you allow screen sharing so that the rep can show you where to click with their remote pointer. Some people disparage Apple products for their premium cost but unlike other brands the Apple user is getting great lifetime support.

  • @redlight5256
    @redlight5256 4 года назад

    I got Apple care for my iPad 7 I left it on my couch to get my noodles then one of my little brother or sister cracked it can I get that fix or replace ??

  • @preetraman2497
    @preetraman2497 3 года назад

    Can we buy apple care after buying the product?

  • @thelivinglegend8518
    @thelivinglegend8518 3 года назад +1

    Can I still get apple care if 60 days have past?

  • @Kk-fl8be
    @Kk-fl8be 3 года назад

    Can i get my keyboard replacement for sticky keys or damaged keys? It’s still under care plus warranty? Pls reply

    • @stylisticsguy3746
      @stylisticsguy3746 3 года назад

      I know I’m late and you probably already got the answer but yes as long as the device isn’t complete unusable because of water damage it will still get covered. You can also replace your iPad if you don’t like the way the buttons click, so their is lenience on the coverage.

  • @raymondjenkins8221
    @raymondjenkins8221 3 года назад

    how do i fine time machine local pathword.

  • @alz6157
    @alz6157 2 года назад

    Can we apple care + in other country?

    • @macmost
      @macmost  2 года назад

      AppleCare+ is available in many countries.

  • @tamarahbernixe
    @tamarahbernixe 3 года назад

    Can I use apple care if lost my old device or it was stolen?

    • @macmost
      @macmost  3 года назад

      There is a version of AppleCare for iPhone that includes theft insurance.

  • @puskurharshithrao3600
    @puskurharshithrao3600 3 года назад

    Can i get an apple care plus after 60days?According to google i can but i need to go the apple store for that and the purchase of the device should be less than a year and the apple technecian will be checking my device for any damages and if their are no damages found then i will be getting the apple care.Is this true? PLEASE HELP

    • @macmost
      @macmost  3 года назад

      Call Apple and ask.

  • @smocgrew
    @smocgrew 3 года назад +1

    I broke my dads Mac book screen on accident by moving my iPad and it hit the creek and it broke would that count as a accident?

  • @izabelamaria1400
    @izabelamaria1400 2 года назад +1

    It should be + 3 years on top of that one year. For a product that cost so much money it should be at least 4 years.

  • @lisarabaud
    @lisarabaud 4 года назад +1

    Please I brought airpods pro plus purchased apple care + in Australia they arrived cracked I live in a country area in Australia I've only had them six of March what do I do

    • @macmost
      @macmost  4 года назад

      Call Apple or use online support to return them via mail. ASAP.

  • @mohammedmatar2705
    @mohammedmatar2705 3 года назад

    So I bought my iPad from Japan and I’m living in Africa rn and still it’s within the 60 days period of eligibility to get an Apple care BUT if it got broken where should I go to fix it, like can any Apple store in Africa do that or just in Japan or must be in us ??

    • @macmost
      @macmost  3 года назад

      They have a shipping option. When you call them to ask about AppleCare, ask them about what the process would be for your location.

  • @Maryyyyy252
    @Maryyyyy252 4 года назад

    What should I do or bring in if I broke my MacBook charger I have Apple care to cover it but I don’t know what to do to get it.

  • @donnalegre9341
    @donnalegre9341 4 года назад

    There was a small minor dent on the edge of the back of my MacBook Pro does it cover under apple care?

    • @macmost
      @macmost  4 года назад

      When you bought it? Or did you cause it? Either way, you'll need to call Apple for a true answer.

    • @donnalegre9341
      @donnalegre9341 4 года назад

      I bought it last year together with my Mac it’s not noticeable at all is just that it bothers me

  • @carlow9224
    @carlow9224 2 года назад

    Hey man , i have a question. I just bought apple care for my phone, but i bought it monthly (meaning i pay interest every month), i would rather purchase it at 200$ for 24months instead . Is there a way to change the plan?

    • @macmost
      @macmost  2 года назад

      You'd have to call Apple and ask.

  • @jindicreations5466
    @jindicreations5466 4 года назад

    Is give they new if i lost old one recently i bought 12 pro max i took apple care+

  • @sandraocola8482
    @sandraocola8482 4 года назад +1

    Can I get apple care after I buy a Mac air? It’s only been a few days since I bought it btw.

    • @erikgomez5981
      @erikgomez5981 4 года назад

      you should be fine dude, I just got it for my MacBook Pro. you do have 60 days to upgrade your device.

    • @Oblivion_94
      @Oblivion_94 3 года назад

      they extend it to 90 days for a limited time due to covid.

    • @horacemarian4584
      @horacemarian4584 3 года назад

      @@Oblivion_94 I just got mine 5 days ago. So does that mean I have like 90 days to decide if i should get an AppleCare for it? And am I covered during that 90 days period?

  • @cowgirl9925
    @cowgirl9925 4 года назад +2

    I have a iPhone se2 I got it on Wednesday I have it in a case and I have Apple care just in case it messes up or brakes by accident

    • @alejandropuga7798
      @alejandropuga7798 4 года назад

      cowgirl9925 I also have the Se2 is but I’m trying to cancel mine if I can’t find a way it won’t let me do it on the phone nor the website

  • @Lukethomason-o3f
    @Lukethomason-o3f Год назад

    Can you purchase after 5 months

    • @macmost
      @macmost  Год назад

      Not sure. May depend on the product and the country. You'll need to call and ask.

  • @anvardheenj6213
    @anvardheenj6213 3 года назад

    Is it global coverage?

  • @malachiv502
    @malachiv502 4 года назад

    Can I get applecare again even if it expired before I tried renewing it?

    • @macmost
      @macmost  4 года назад

      The only way to get a solid answer is to call Apple. You'd need to do that anyway to get extend AppleCare.

  • @michaelmcandrews1329
    @michaelmcandrews1329 2 года назад

    what happens if you forget to buy AppleCare after the 60days is there anyway to buy it

    • @macmost
      @macmost  2 года назад

      You'll have to call Apple and talk to them.

  • @AaAa-nd9mg
    @AaAa-nd9mg 4 года назад

    So what happens to the lost phone
    If it’s found can the phone still be used?

  • @TheCardboardPizza
    @TheCardboardPizza 2 года назад +1

    I appreciate this explanation very much. I never used to get AppleCare, or I'd do monthly payments and then decide I don't need it. I didn't care, until my AirPods Pro ended up having some major issues necessitating sending them in 3 times and replacing both pods - thankfully under the original warranty as I didn't get AppleCare. Now I get AppleCare on every device. When you need it, it's extremely nice to have. Other plans (Asurion, etc.) can't provide the service, quality, or authenticity of Apple. Their customer service was amazing to deal with when my AirPods Pro were having issues, that really sold me on AppleCare - well done, Apple. Nice to know they're there for me!

    • @Flamewizdom
      @Flamewizdom 2 года назад

      whats the differences betweet limited warranty & applecare+?

    • @TheCardboardPizza
      @TheCardboardPizza 2 года назад

      @@Flamewizdom I believe limited warranty comes with the product by default and has more...limitations. AppleCare+ is an extension with more services and coverage beyond the original warranty of the product.

  • @tejasahu5363
    @tejasahu5363 4 года назад

    Is Apple care is limited to USA if we purchase iPhone from USA and use it in India ?

    • @macmost
      @macmost  4 года назад

      You'd have to call Apple and ask -- you'd need to call them anyway to get it if it is available to you.

    • @Sreekanthmg2255
      @Sreekanthmg2255 4 года назад

      you can use

  • @louislouis105
    @louislouis105 4 года назад

    I have apple care until april 2022 and my iphone x has a green line is it possible to be fix in apple store for free? Pls answer

    • @macmost
      @macmost  4 года назад

      You'd have to go into the store to have them look at it. If it is not damage, but a bad part, then it should be covered.

    • @louislouis105
      @louislouis105 4 года назад

      macmostvideo what if my bought bought it in japan and now im in the philippines is apple care eligible? Thanks bro

  • @shubhendujohri7308
    @shubhendujohri7308 4 года назад

    Can I buy applecare+ within 1 year of my apple warranty? Can the MacBook battery replace for free in applecare+?

  • @peyajays
    @peyajays 4 года назад

    I wanted to know, since I broke my iPad, I have Apple care+, can I pay a little but get a better iPad than this one?

  • @ouraN2O
    @ouraN2O 5 лет назад

    Hello I'm living in France but I've purchased my airpods in the USA and I want the applecare +, if I register my airpods pros on the French site it will be 3 years or 2 years of "tranquility" ? thank you

    • @macmost
      @macmost  5 лет назад

      You'd have to call and ask.

    • @ouraN2O
      @ouraN2O 5 лет назад

      @@macmost thank you, I will tomorrow

  • @Kazakag7
    @Kazakag7 5 лет назад +4

    Wow bro this video was very helpfull for me ty

  • @harshalpajyawala8292
    @harshalpajyawala8292 5 лет назад

    If i buy it (Applecare plus) along with the phone in Canada and I would be using it here in India, in case any damage or software issue do I get assistance from Indian authorized apple resellers? Or is it only restricted in the country where it is bought.?

    • @macmost
      @macmost  5 лет назад

      You'd have to ask Apple.

    • @Sreekanthmg2255
      @Sreekanthmg2255 4 года назад

      No restrictions. You can use in India

  • @camaleon18
    @camaleon18 4 года назад

    I also want to ask, what if I get apple care say in the UK where I am right now but then I go live somewhere else. Would I still be covered in that country?

    • @macmost
      @macmost  4 года назад

      I'm not sure. You'd need to call Apple and ask. Maybe not.

    • @camaleon18
      @camaleon18 4 года назад

      macmostvideo they told me yes, and I asked a couple so they better be right.

    • @Oblivion_94
      @Oblivion_94 3 года назад

      @@camaleon18 see the terms of service (you know the thing that nobody reads but is legally binding for said service) for the applecare+ insurance plan you got, they may restrict service to country of puchase or to carry in service only.

  • @alexandrughilas9293
    @alexandrughilas9293 3 года назад

    What if the screen is just scratched, like pretty bad… it’s will be covered by apple care+ ?

    • @macmost
      @macmost  3 года назад

      Not sure. It probably depends on the amount of damage. You'd have to take it to them to have them see it I guess.

  • @j2simpso
    @j2simpso Год назад

    AppleCare extends the expressed warranty but not the implied warranty on their products. The implied warranty (of merchantability) is protected by consumer law such as the Magnusson-Moss Warranty act. It means that while Apple may not say they warrant the device against defects for 5 years after purchase in some jurisdictions they must provide that warranty to those demanding service under consumer rights

  • @aussie8114
    @aussie8114 3 года назад +3

    So if I tell them it got stolen yet the find my iPhone says it is actually in my bedroom then they might not give me a nice shiny new model 😂

  • @EZJusticeGaming
    @EZJusticeGaming 5 лет назад +1

    I just broke my brand new iPad, can I still buy Apple care and take it into the shop or is it too late? Pls answer me ASAP

    • @macmost
      @macmost  5 лет назад +3

      Buy AppleCare AFTER you broke it? No.

    • @tomiithy
      @tomiithy 5 лет назад

      Did the same, the online diagnosis said everything was fine. Is it possible to do this?

    • @macmost
      @macmost  5 лет назад +2

      @@tomiithy With a broken iPad. Legally, no. It would be fraud.

  • @ethanortiz995
    @ethanortiz995 4 года назад

    For example let’s say I go to the Apple store with apple care plus on my device can I get a store credit if it breaks

    • @braedonlock3359
      @braedonlock3359 4 года назад

      No they fix your device it’s insurance.

  • @Christian-ws3xs
    @Christian-ws3xs 4 года назад +1

    Can I still get AppleCare if: I bought a Used iPhone from someone but they still have AppleCare? Can I still extend it?

    • @macmost
      @macmost  4 года назад +1

      You'll need to call and try to sort it out: support.apple.com/en-us/HT202712

  • @ThatGirlSheila
    @ThatGirlSheila 4 года назад +3

    So even if the screen just randomly stopped working and had black lines at the bottom and no cracks I still have to pay $99?

    • @macmost
      @macmost  4 года назад +2

      That is for physical damage by you. If it was a hardware failure, then AppleCare should cover it completely.

    • @ThatGirlSheila
      @ThatGirlSheila 4 года назад +1

      macmostvideo but I didn’t drop it or anything

    • @ThatGirlSheila
      @ThatGirlSheila 4 года назад

      macmostvideo I have AppleCare+ will they fix it for 99

  • @SamLone
    @SamLone 4 года назад +2

    OK but like what if I wanna pay my monthly bill for my AppleCare for like how do I pay it in full instead of paying in monthly!!!???!!!??

    • @macmost
      @macmost  4 года назад

      Well, then presumably you wouldn't sign up for monthly, but the one time payment. If you want to change, I would call Apple as you'd need to talk to them to get it switched, if it is even possible.

  • @kshilohk
    @kshilohk 4 года назад

    Can i get applecare theft, it i had bought it overseas? Its not available from the country where i bought it from

    • @macmost
      @macmost  4 года назад

      Probably not. But you can call Apple and ask.

    • @kshilohk
      @kshilohk 4 года назад

      Thank you for your reply! I am currently overseas where there isnt access to apple customer care. I would love to have gotten in touch with them directly, but its not easy haha..

    • @kshilohk
      @kshilohk 4 года назад

      I am headed back in the next quarter, but need a phone now..

  • @MoshyShop
    @MoshyShop 4 года назад

    what happened to repair costs if the warranty expires?

    • @macmost
      @macmost  4 года назад

      If you go through Apple for repairs, then obviously you pay full price if it isn't under warranty anymore. But if it is under warranty then it depends on the problem.

  • @benedictcaalim6836
    @benedictcaalim6836 4 года назад +1

    guys can somebody help me? what does limited warranty does to your phone?

    • @macmost
      @macmost  4 года назад

      Sorry, I son't understand. Can you try asking with more detail?

    • @benedictcaalim6836
      @benedictcaalim6836 4 года назад

      macmostvideo when limited warranty is over,what does it do to your phone?will my phone expire? or just the limited warranty?

    • @macmost
      @macmost  4 года назад

      @@benedictcaalim6836 It is just a legal agreement to provide service to your phone. Your phone won't change at all. It will just cost you more to have it repaired if you need to. Just like any warranty on anything.

    • @benedictcaalim6836
      @benedictcaalim6836 4 года назад

      macmostvideo so when limited warranty is over do i need to pay for anything or no?

    • @macmost
      @macmost  4 года назад

      @@benedictcaalim6836 There is nothing to pay for. If you wanted to extend your AppleCare warranty, you should have done that when you first bought it. But ask Apple as it may be different in your location. But even if you can extend AppleCare, you don't NEED to do it. That is up to you.

  • @apdroidgeek1737
    @apdroidgeek1737 3 года назад

    I have ocd and apple care helps me with that

    • @apdroidgeek1737
      @apdroidgeek1737 3 года назад

      Just yesterday i literally cried cuz i cant figure out if i damaged my new ipad mini 6 or not, i cant believe i would do that but i did.

  • @pandajestic
    @pandajestic 5 лет назад +1

    How do you pay the monthly plan I need to know

    • @macmost
      @macmost  5 лет назад

      It is probably taken from your credit card each month.

    • @pandajestic
      @pandajestic 5 лет назад

      Oh okay thanks for answering

  • @davidsonchua6968
    @davidsonchua6968 4 года назад +5

    Hey thank you for the video, very insightful and well explained. I was wondering if i have a macbook that has apple care till June 2020, wondering if i can extend that again. From what i remember, i bought the apple care when it was new though.

    • @Daniel-zy4up
      @Daniel-zy4up 4 года назад

      Did you ever find out, because I want to renew mine as well

    • @davidsonchua6968
      @davidsonchua6968 4 года назад

      @@Daniel-zy4up unfortunately never found out :(

  • @MeezieMan
    @MeezieMan 3 года назад

    What about an Apple Pencil 2???

    • @macmost
      @macmost  3 года назад

      AppleCare+ is available for the Apple Pencil, yes.

  • @cassanderrr
    @cassanderrr 3 года назад +1

    What if someone walked through my charger and completed destroyed the Macbook? Would it still be covered? Screen is completely removed from the macbook and the entire keyboard and the metal is destroyed. A chunk of the laptop is removed as well.

    • @macmost
      @macmost  3 года назад +1

      You'd have to call them and ask. Even if you think the answer is no, why not call and ask?

  • @candyee88
    @candyee88 4 года назад +4

    I think the apple care price is the original cost of that product

    • @supermariobronsmiranda6735
      @supermariobronsmiranda6735 3 года назад

      Shoot you better believe it, it probably cost Apple $100 to make an iPhone and sells you apple care for 2 times the original cost?? No wonder why Apple is the richest company on the planet.

  • @JWOY-h5h
    @JWOY-h5h 5 лет назад +30

    Always get Apple Care+ can use your devices as they were made to be used no cases 🤙🏼

    • @braedonlock3359
      @braedonlock3359 4 года назад +14

      Screen protector and case are just better. I know iphone feels nice with no case,looks nice too. But little scratches,dings and fingerprints just aren’t worth it. Might be my ocd but I want my phone to be brand new, even after a year just like my car

    • @scott8908
      @scott8908 4 года назад +3

      It only covers two repairs. So any more than that and you are paying out of pocket for the full repair. People who are accident prone like me need a case.

    •  4 года назад +1

      Are people really dumb or do they have cash ready to burn? I mean I would understand if you would want to show off your unique android devices like the Mc Laren 7t pro. But a generic iPhone lmao.

    • @scott8908
      @scott8908 4 года назад +2

      Sam bayeh “A unique Android device” bro all Android phones look the same, with slightly different looking cameras. Nothing unique about an Android phone. The 7t Pro looks like any other Android device lmao

    • @jakestellar4600
      @jakestellar4600 4 года назад

      J-Woy got it on my se2 , battery health is down to 92% and I have scratches on the glass. I be able to swap this out for a new one?? For free?

  • @KaizerSozaye
    @KaizerSozaye 3 года назад

    What about apple air pods Pro tho!!

  • @exploware
    @exploware 4 года назад +4

    Gracias! Very usefull

  • @Jvilleman400
    @Jvilleman400 4 года назад +1

    What about AppleCare vs a cell phone carriers insurance? Such as Asurion

  • @feriksadmadiredja765
    @feriksadmadiredja765 5 лет назад +1

    Do we need antivirus for MacBook pro?

    • @hghlndr2
      @hghlndr2 5 лет назад +1

      depends on what you're doing, primarily no, I've owned mine for three years almost and haven't suffered any significant loss

  • @camaleon18
    @camaleon18 4 года назад

    So the support calls is portrayed basically as something you would only get for 90 or only if you have apple care plus but really anyone can use it for as long as they use apple? Is that what you meant to say?

    • @macmost
      @macmost  4 года назад

      Not sure what you are referring to. If something is not working, you can always go to the Genius Bar. If something is broken, you can always call Apple for help. But things above "not working" need AppleCare for support. I think that is what you mean. Not sure where the line is, but that is not why people buy AppleCare, really.

  • @HisTuness
    @HisTuness 5 лет назад +1

    How soon can I make a claim once I’ve purchased the AppleCare plus?

    • @macmost
      @macmost  5 лет назад +2

      I don't think you have to wait for any artificial amount of time if your Mac isn't working. Why wouldn't you go in right away?

  • @DeuSJaguaR
    @DeuSJaguaR 4 года назад

    Freaking iPad pro 11 2018 which I bought a year ago is already messing up and shutting off by itself. Supposedly the battery is degrading hahaha , seriously fucking expensive devices and it already is malfunctioning..... Warranty expired already...should I get the apple care ? Or can I actually get it and get the battery replaced ? Thx

  • @Iamloved2024
    @Iamloved2024 4 года назад +1

    i was trying to buy a used iPhone and he's telling me that Applecare replaced their phone with a new one.. is true??

    • @ivanmendes9233
      @ivanmendes9233 4 года назад

      Yep, but only if they couldn’t fix the issue

  • @tenc6491
    @tenc6491 3 года назад

    Spot on and very informative vidéo. Thanks mate. Much appreciated!

  • @Nikolaiilic
    @Nikolaiilic 5 лет назад +1

    I have a question, if you crack your phone and have apple care +, do you pay the fee and they give you a new one or do they fix the screen?

    • @macmost
      @macmost  5 лет назад

      Most likely you pay the fee and they put in a new screen. But you'd have to go to the Genius Bar and start the service request to find out for your specific situation.

    • @Oblivion_94
      @Oblivion_94 3 года назад +1

      front screen only damage is ineligible for Express replacement service (although some of the apple support advisors don't know what they are doing and offer it anyway) but if there is any extra damage (say the camera or back glass is damaged too) then say so and you can get the express replacement service... in some cases it might be worth it (to not go without the phone while it is getting repaired) to further damage the device so you can get the replacement. Please note that carry in service replacements are done at the discretion of the techs at the service provider you go to and can also be subject to parts availablity.

  • @cypeman8037
    @cypeman8037 5 лет назад +6

    How much do they pay you Gary? 😂😂😂

    • @macmost
      @macmost  5 лет назад +7

      I know you are kidding, but for others I have to say that, of course, Apple doesn’t pay me anything.

    • @cypeman8037
      @cypeman8037 5 лет назад +1

      @@macmost You're correct. 😁 Love your output.

  • @itsethanhunt
    @itsethanhunt 4 года назад

    Would you possibly know when the monthly plan for apple care starts? I bought my phone 02/05 and chose the monthly option, does the payment get taken out every month on the 5th? I called apple but they didnt help me

    • @macmost
      @macmost  4 года назад

      You'd have to get an answer from them. I'd call again.

  • @Mobeenik
    @Mobeenik 4 года назад

    Great explanation :)

  • @rfh9560
    @rfh9560 5 лет назад +6

    You can get Applecare+ for earphones as well, and that’s what I wanted to know more about

    • @dijenfidkkememckck5563
      @dijenfidkkememckck5563 4 года назад

      RFH95 Ik I’m kinda late but u can! Right now the pretty much Cover all the beats headphone but at the moment the only cover the AirPods 3rd gen

    • @rfh9560
      @rfh9560 4 года назад

      iiVixl Builds I wish I had got it for my AirPods Pro, I’m on the third pair already in less than a year, I will be really worried after the warranty expires

    • @dijenfidkkememckck5563
      @dijenfidkkememckck5563 4 года назад

      RFH95 yep I have the 2nd gen and some beats my 2nd gen are terrible the mics don’t work and the sound is trash hopefully when I ungraded to the new phone I’ll get some more AirPods!

    • @dana307
      @dana307 2 года назад

      @@dijenfidkkememckck5563 my dog chewed my AirPods 3rd Gen and I wanna get it replaced with the Apple care but I don’t know if it covers that I got them in late December of. 2021 so does the warranty cover that?

    • @viixlls168
      @viixlls168 2 года назад

      @@dana307 if the airpods are unusable/physical damage and need to be fully replaced apple care does not cover it as its a full replacement, if there is sound damage that would be covered by apple care

  • @PocketPets_
    @PocketPets_ 4 года назад

    Can I get apple care+ monthly plan for a 2020 MacBook Pro?

    • @macmost
      @macmost  4 года назад

      Of course. Do it at time of purchase or call Apple to add it later.

    • @PocketPets_
      @PocketPets_ 4 года назад +1

      macmostvideo you actually can’t get applecare+ for a monthly payment. You have to pay in full. idk why Apple did that.

  • @yasuketensei
    @yasuketensei 2 года назад

    Hello, I would like to buy a 14" MacBook pro but the benefits of the AppleCare Protection Plan are not very clear. Does the AppleCare Protection Plan add three years of warranty to the traditional two years (i.e. five years of warranty) or does it add one year to the traditional two years (i.e. three years of warranty). If it is the second answer, 249 € per year of warranty is not cheap! Thank you in advance for your answer :)

    • @macmost
      @macmost  2 года назад

      It depends on which product and which country you are in. Many plans are more than a simple warranty. Plus you are paying for low-hassle and quick turn-arounds, which "warranties" don't usually provide. Read up on it when you go to purchase.

  • @nileshdhanani6649
    @nileshdhanani6649 4 года назад +11

    AppleCare just extends your limited warranty.
    AppleCare+, however, extends your limited warranty and also includes upto 2 incidents of accidental damage subject to a service fee.

    • @nileshdhanani6649
      @nileshdhanani6649 4 года назад +1

      @Eitan Fomin if it’s AppleCare + then you can replace your screen for only US$29 if it’s a phone and $39 if it’s iPad

    • @lilylemoncake2091
      @lilylemoncake2091 2 года назад

      Do you know if it covers water damage?

  • @wandrinsheep
    @wandrinsheep 5 лет назад +1

    What about a device bought on eBay that has applecare+ but the original owner is no longer able to be contacted? So I don’t have the ability to transfer is it still honored
    Edit for anyone interested I did the purchase anyway and Apple honored it no problem. Now have a new ipad from the damaged one I bought

    • @macmost
      @macmost  5 лет назад

      It doesn't sound like there is any way to transfer the AppleCare if the seller doesn't want to help you.

    • @wandrinsheep
      @wandrinsheep 5 лет назад

      macmostvideo not that they can’t help but the place is a trade in and I guess the original owner brought theirs in and the store just resells.

    • @macmost
      @macmost  5 лет назад

      @@wandrinsheep Well if you bought it from them and they told you that the price included AppleCare, then you should return it as you didn't get what you paid for.

    • @wandrinsheep
      @wandrinsheep 5 лет назад

      macmostvideo luckily I didn’t buy it as yet. Because I was wary of the problems you stated. Thank you

    • @DJSipp
      @DJSipp Год назад

      Hey! I have a used MacBook Pro from eBay that has AppleCare + till the end of this year. Could I take it in to get some dent taken out? Or did you have to show proof of purchase from the original owner?

  • @dermont5
    @dermont5 5 лет назад

    Good job

  • @Mister_Soyuz_on_YT
    @Mister_Soyuz_on_YT 5 лет назад

    So, $799 for iPad Pro 11 inch plus $129 Apple Care + and additional cost for total about $1000. Okay, I pay at least $300 for the iPad Pro replacement. Better than Nintendo Switch

  • @chopshop523
    @chopshop523 3 года назад +1

    This is a straight up LIE!!! The credit card company finds a repair shop. Gets a quote and then cuts the customer a check to take their item to the repair shop. The customer would be responsible for the $25 deductible.

  • @appleztooranges
    @appleztooranges 3 года назад

    Can I get a free battery replacement with Apple care + I’ve been paying for, even though it’s above 80% max health? They keep telling me no. May bring up the consumer act law!

  • @mantramusic5009
    @mantramusic5009 4 года назад

    thak you

  • @chancerlynch3130
    @chancerlynch3130 4 года назад +1

    Hey, I work for Apple and The AppleCare is only available 60 days after date of purchase. It is a two year term. Your limited warranty isn't extended, its all going to be a term of 2 years....and one of those two years are going to be your limited warranty along side of apple care, then the other year is just apple care. But great informative video. Just don't want anyone to get any misconceptions.

    • @ifgodwz1ovus
      @ifgodwz1ovus 4 года назад

      Chancer Lynch thank you so much for this. I have a mbp16. It will be 60 days old on November 13 2020. I'm still undecided on applecareplus. If you don't mind my asking, I thought the Apple care plus for mbp only covers software? and it's only one additional year after the year of purchase? So you really only get two years total coverage? Thank you. I hope to hear back...

    • @Sreekanthmg2255
      @Sreekanthmg2255 4 года назад

      @@ifgodwz1ovus no for macbook you will get a total of 3 years(1+2). Apple care plus cover hardware and software issues

    • @daxwood2387
      @daxwood2387 3 года назад +2

      So I cracked my camera on my iPhone 12 it’s $100 for accidental damage and $30 for the screen. So if I cracked the screen would they overlook the camera so I can only pay $30?

  • @Flowbreezyd
    @Flowbreezyd 4 года назад

    i have an iphone XS max that has 91% battery health and the battery does not last long at all.

    • @macmost
      @macmost  4 года назад

      Go to Settings, Battery to see which app(s) are using up your battery.

  • @kamilamohamed284
    @kamilamohamed284 2 года назад

    Apple care is additional business
    I would never get why don’t you use screen protector and keeep your apple stuff out of damage

    • @macmost
      @macmost  2 года назад

      That only protects one aspect (the screen) and in many cases does much more damage than anything else (don't close a MacBook with anything on the screen or keyboard at all!)

    • @vursuh
      @vursuh 2 года назад

      I used a screen protector and today i dropped my phone and it managed to get cracks on the actual screen… don’t buy low quality screen protectors

  • @SaltLifeGeo
    @SaltLifeGeo 5 лет назад

    Is it monthly payments or one time payment ? I have new airpods but I don't know if it's worth getting apple care.

    • @macmost
      @macmost  5 лет назад

      They are all one-time payments, but on some devices you can do it monthly.

  • @bratwa
    @bratwa 4 года назад +1

    Absolutely useless for us Europeans. We have 1 year Apple warranty + EU 1 Year warraty. So, if you buying a €359 Apple warranty (which is for 3 years) for a Mac pro, you are basically paying €359 for just 1 year. Also, the chances you break a Mac are way slimmer than e.g. an iPhone or Airpods. I used my first 2009 white Macbook for 8 years ! Nothing happened. However, my Airpods 1 had battery issues after just 1 year.

    • @1matushka
      @1matushka 3 года назад

      you are not correct, in EU you have 2 years consumer warranty by law. However that not contains accidental damage or battery replacement... Apple care is different than apple care+

  • @arshiesugarbaby7833
    @arshiesugarbaby7833 5 лет назад +1

    How about airpod

    • @macmost
      @macmost  5 лет назад

      www.apple.com/support/products/headphones/

  • @chazteb
    @chazteb 4 года назад +2

    I am stuck on what to do, I have AppleCare+ on my iPhone SE 2020, Apple Watch SE 40mm and my AirPods Pro, solely because they see a lot of use, and they go everywhere with me, however I have now got the M1 MacBook Air and I am stuck on whether to drop £230 on Applecare+ for it, Which is more than 20% of the cost of the MacBook, I'm not sure because my Mac really doesn't go anywhere, I'm careful with drinks and never have coffee or anything near it, it purely just sits at my desk, and when I do go somewhere I put it in my nice plush sleeve, I will soon be at University, and it looks like there is still a majority of online learning, which means I won't be taking out much, so not sure what to do. Remember £230 is a lot a lot of money for essentially 'What if' considering the cost of the MacBook off the bat. :/

    • @autumnmiller3590
      @autumnmiller3590 4 года назад +1

      I’m in the exact same situation! Just bought the m1 air yesterday and can’t decide whether or not to buy the AC+. I’ve never bought it for any of my phones. I’m very careful with my things, so I’m not as worried about what I might do. But sort of worried about hardware issues that aren’t my fault. This is my first MacBook so I don’t know what to expect.

    • @chazteb
      @chazteb 4 года назад +1

      @@autumnmiller3590 I have decided not to bother, it is an unjustifiable amount of money, if you are careful with it, it will be fine, and Macs very very rarely go wrong, the old ones used to, but that was back when they had HDDs etc...

    • @autumnmiller3590
      @autumnmiller3590 4 года назад

      @@chazteb thanks! Good to know

  • @candyee88
    @candyee88 4 года назад

    Apple care is expansive compared to the money it insured

  • @GuyNamedRy
    @GuyNamedRy 4 года назад +1

    I should always get apple care lol I’ve broken 2 MacBooks from water damage.. and 300 would be a lot better then paying 1200 for a new one... LMFAO thanks for the review just bought a new mac and going to get AppleCare+ ASAP

  • @ginacat3272
    @ginacat3272 3 года назад

    My ​MacBook Pro M1 is a LEMON with issue after issue after issue. I just bought it and @AppleCare will not replace it even though I've called or chatted with them 5 time with issues that keep me from being able to work. The touchpad would have a mind of it's own, beach balls would freeze the computer, apps like Numbers would disappear, the computer would go to sleep while I was typing on it. @Apple won't replace it... they expect me to fix every issue as it shows up taking up hours per week of my time.

  • @micaheggleston4771
    @micaheggleston4771 3 года назад

    I’m watching this video because I’m having problems with my iPad

  • @Monosyn
    @Monosyn Год назад

    Bruh i wasted my money on applecare i thought theyd cover it for free if it got broken