What to Say When Writing Performance Reviews to be Clear and Effective (BossBetter Virtual Summit)

When writing and delivering performance reviews, many bosses default to language that lacks clarity and creates confusion. And leaders are often completely unaware that they are communicating in this way. In this clip from our recent BossBetter Virtual Summit, I share examples of the subjective-descriptive language to avoid (which bosses use often and which makes feedback worthless) and introduce the objective behavior-based language to use instead.
As a speaker, author, trainer, and commitment consultant, Joe Mull works with organizations that need their leaders to become better bosses, the kind who know how to cultivate commitment in the workplace. has spent thousands of hours shaping managers into strong leaders with his decades of experience, compelling content, and dynamic delivery. In demand as a speaker and trainer, Joe has attracted audiences of all sizes from all sectors from all over North America. Prior to launching his own firm, Joe was head of Learning & Development for a Top 10 U.S. healthcare organization where he managed training for more than 9,000 employees at over 500 locations.
Joe is Certified MBTI practitioner, has taught leadership courses at Ohio University and the University of Pittsburgh, and holds a master’s degree in education from Ohio University.
Joe’s 2014 book, Cure for the Common Leader: What Physicians & Managers Must Do to Engage & Inspire Healthcare Teams, has been called “one of the most practical healthcare leadership books you’ll ever read.” His 2018 book No More Team Drama: Ending the Gossip, Cliques, & Other Crap that Damage Workplace Teams is a must read for leaders who want to improve teamwork, collaboration, and communication in the workplace. Joe holds the coveted Certified Speaking Professional™ (CSP®) designation from the National Speakers Association (NSA), held by fewer than 20% of professional speakers worldwide. The CSP is the speaking profession’s international measure of speaking excellence and signals a proven track record of experience and expertise, as well as a commitment to outstanding client service, and ethical behavior.
For more information visit joemull.com.