How to FIX Cannot Download PS5 Updates, Games or DLC (Easy Method)

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  • Опубликовано: 15 янв 2025

Комментарии • 316

  • @saltybuckets4756
    @saltybuckets4756 11 месяцев назад +13

    Thank god for people like you. Fixed my issue, which would otherise take hours, in the matter of minutes. You're a saint big fella

  • @Blxeu
    @Blxeu Год назад +56

    ik im fucked when im getting error messages in safe mode😭🤦🏾

  • @saucemaster5568
    @saucemaster5568 Год назад +32

    It doesn't work for me, it just tells me "The connection to the server has been lost", with an error message "NW-102254-4".

    • @Some_guy25
      @Some_guy25 3 месяца назад

      Try test internet connection in settings

    • @gijsbraakhuis
      @gijsbraakhuis Месяц назад

      Hey man! Did you ever get this fixed? I'm having the same issue...

    • @tocool5794
      @tocool5794 Месяц назад +2

      ​@gijsbraakhuis I'm trying to download without wifi as we speak. I will update you

    • @tocool5794
      @tocool5794 Месяц назад

      @@gijsbraakhuis I'm currently on 62 % last time with wifi it stopped at 55

    • @gijsbraakhuis
      @gijsbraakhuis Месяц назад

      @@tocool5794 I wish you luck! I'm not getting past 2%. Did you do anything different this time?

  • @ofwz
    @ofwz Год назад +41

    Mine downloads when I start the installation nothing happens

    • @daledoback9566
      @daledoback9566 Год назад +1

      Same here, just had this happen for Cold War

    • @Coochscoops
      @Coochscoops Год назад

      Yo did you find a solution for this

    • @yosefx7820
      @yosefx7820 Год назад

      @@daledoback9566same to Cold War

    • @rjthewerew0lf
      @rjthewerew0lf Год назад

      Same here with the Need for Speed Unbound.

    • @Risktaker111
      @Risktaker111 Год назад

      How do u resolve the problem

  • @adamschulz9719
    @adamschulz9719 Год назад +36

    Thank you sooooo much for this video! I’ve been trying for for almost the entire day to figure out why I couldn’t download the game! Then I watched this video and instantly figured out what to do! Your amazing and thank you!

  • @Culversman
    @Culversman 7 месяцев назад +2

    Thank you so much! I got fallout 76 today and piped the disc in. When it finished copying, the update didn’t install, so I cancelled the update and reset my ps5. When it turned back on, none of my games updated, even when I checked for updates! After about an hour or two, I found this video. I watched it and did the WiFi DNS settings and stuff, and it work! Thanks! 🇺🇸

  • @RiverVaughn
    @RiverVaughn Год назад +26

    I trying to download grand theft auto 5 it says calculating

    • @Finn.Muller
      @Finn.Muller Год назад +10

      Same bro then it'll stop and say error

    • @rjthewerew0lf
      @rjthewerew0lf Год назад

      Me too. I just tried everything, and still nothing. 😭

    • @Finn.Muller
      @Finn.Muller Год назад

      @@rjthewerew0lf I got it working now just unplug the whole console leave it for like 5 minutes then plug it back in then it should work

    • @Hitson77778
      @Hitson77778 9 месяцев назад

      Same

    • @V3IsTheName
      @V3IsTheName 7 месяцев назад

      Same

  • @lerrinderooy
    @lerrinderooy Год назад +10

    After ot restarted from the software update I didn't have to do a cache rebuild. Game began installing. Thank you.

    • @M3eate
      @M3eate 8 месяцев назад

      My ps5 won’t turn on

    • @TherealNinjaworm
      @TherealNinjaworm 5 месяцев назад

      ​dang

    • @TherealNinjaworm
      @TherealNinjaworm 5 месяцев назад

      ​@@M3eatecheck if the powercable isnt broken

  • @CFBMania
    @CFBMania 11 месяцев назад +3

    You just saved the day bro! Appreciate it!

  • @Azila8570
    @Azila8570 Год назад +162

    I can’t even download the game it self just says can’t install the game is warzone and I have over 300Gb

    • @wukfifty
      @wukfifty Год назад +5

      Same

    • @ehaannl4674
      @ehaannl4674 Год назад +5

      You found solution?

    • @rudyquiroz-ul9fh
      @rudyquiroz-ul9fh Год назад +3

      Ong bro same

    • @Waveey_255
      @Waveey_255 Год назад +4

      @@rudyquiroz-ul9fhtry cleaning the disc mines did the same thing and all I had to do is clean the disc and if there is no disc idk what to say

    • @milehigh3093
      @milehigh3093 Год назад +2

      U HAVE TO DOWNLOAD FROM THE ACCOUNT U BOUGHT THE GAME ON

  • @braydensteininger8178
    @braydensteininger8178 Год назад +5

    OMG THIS ACTUALLY WORKED THANK YOU!!!!

  • @lucifersprimordialflame9493
    @lucifersprimordialflame9493 4 месяца назад +2

    It worked for me with just doing the first steps and turning off ps5 and the starting it up again. Thank you!!!!!

  • @tawongahmagora1896
    @tawongahmagora1896 Год назад +5

    Tysm that really helped I will like this video to show my appreciation

  • @lilarmiezie_purpledemon5320
    @lilarmiezie_purpledemon5320 Год назад +15

    All I can say is don’t hold the buttons until 3 beeps it will reset ur console fully

    • @Jay6634
      @Jay6634 10 месяцев назад +1

      I only heard one beep but it still went to safe mode

  • @griffcee_17
    @griffcee_17 Год назад +20

    Whenever I try to download something it starts the download than it just says calculating for a while and never starts to download. I also have plenty of space any idea how to fix it ?

    • @dmclassics1740
      @dmclassics1740 Год назад +2

      u found a solution bro?

    • @layhisbed
      @layhisbed Год назад

      @@dmclassics1740you found one ?

    • @lylanaanstee7566
      @lylanaanstee7566 11 месяцев назад +5

      Any idea how to fix this I’m having same issue

    • @layhisbed
      @layhisbed 11 месяцев назад

      @@lylanaanstee7566 uninstall download back & make sure you have like 5 or 6 more gb’s then the actual game

    • @H8ttaProof
      @H8ttaProof 10 месяцев назад +2

      Got the same problem bro

  • @gamingwithdenzil
    @gamingwithdenzil Год назад +3

    Thank you so much you deserve a follow 😊😊😊

  • @Adrijus107
    @Adrijus107 Год назад +2

    Thank you so much! Your the best 🎉

  • @Ruane91
    @Ruane91 Год назад +5

    That didn’t work for me. I reset my PS5, Rebuilt the database, cleared cache, updated system software, and still couldn’t download the game. I have over 200 gigs on console and 2.1 TB on my external. Don’t know what’s wrong.

    • @agentsmith7947
      @agentsmith7947 Год назад

      How did you fix it

    • @epicrealmIN
      @epicrealmIN Год назад

      Happening with COD WW||

    • @Ruane91
      @Ruane91 Год назад

      @@agentsmith7947 I didn’t 😂. I never said I found a solution.

    • @Pawtism_Legacy
      @Pawtism_Legacy Год назад

      Does it work now? And can you tell me how you fixed it if it does?

    • @agentsmith7947
      @agentsmith7947 Год назад

      @@Pawtism_Legacy did u fix it?

  • @glsaray34
    @glsaray34 Год назад +6

    This is no scam it works Thank you so Much i Can finally fully download it(:

  • @brockjones916
    @brockjones916 Год назад +3

    So I did all this and it’s still not working so what do I do?

  • @rjthewerew0lf
    @rjthewerew0lf Год назад +2

    I just tried to install the game, but it wasn't working. What did I do wrong?

  • @jaunneehuis3682
    @jaunneehuis3682 2 месяца назад +1

    Is it true that some ps4 discs doesn't install and gets stopped on a certain percentage because that's what's happening to some of my ps4 discs on my ps5 slim.
    I tried the rebuild database but some of the games still doesnt work

    • @JesusIsTheOnlyWay777
      @JesusIsTheOnlyWay777 Месяц назад

      Good question 🤔 I would like to know

    • @toddwarboys5544
      @toddwarboys5544 20 дней назад

      For some reason I can’t download uncharted Nathan drake collection on my ps5 but it downloaded on my ps4 . I’ll test it on another ps 5 to see if something is wrong with mine .

  • @clearheart-ds368
    @clearheart-ds368 Год назад +5

    You solved my issue dude you're a godsend

  • @MrDANGEROUSIDEAS
    @MrDANGEROUSIDEAS Год назад +2

    thank you for all the help why Sony allows us to happen is beyond me so you don't need to go through the entire process you went through. I simply went and type in the password after doing a scan for Internet restarted my PlayStation five, and I was connected to the Internet, and now I can play call of duty, it already showed that I had two updates that were properly download it and never said failed so I suggest trying that first affects sleeve for people they don't feel confident screwing around with the Internet in their box

  • @The_Rico69
    @The_Rico69 6 месяцев назад

    It worked man thank you so much

  • @mahnewr
    @mahnewr Год назад +9

    you're a lifesaver, thank you!!

  • @b2smoove-635
    @b2smoove-635 Год назад +2

    You saved my pkaystio. Bro thank you 😮

  • @AntoineKillebrewJr
    @AntoineKillebrewJr Год назад +1

    Will any other of this delete any of my saved data

  • @kennethdeondrayjohnson410
    @kennethdeondrayjohnson410 Год назад

    Thanks that help out a lot

  • @cesarmartans6687
    @cesarmartans6687 2 года назад +10

    I know you probably don’t have time for this, but I want to try anyways. Solving this specific issue might be interesting. I’ve tried a bunch of things and still haven’t cracked it.
    My PSN account had PS Plus a while ago, my account had shared benefits of PS Plus with all other PS accounts (brothers) in my PS5. My brother accidentally bought PS Plus subscription in his account right after mine expired. Now his account has PS Plus and mine doesn’t (obviously, why would we pay for two accounts on the same PS5). The issue is none of our accounts can download games (locked) bought when 1) my account had PS Plus and 2) when his account did not have PS Plus
    How can we fix this?

    • @Kobi256
      @Kobi256 2 года назад

      Whos account is the primary Ps5 on

    • @Kobi256
      @Kobi256 2 года назад +2

      If its on your account then you have to buy it on your account and vise versa so if your brother's account is not the primary PS5 just make his account the primary PS5 and that should fix it

  • @jfousems6
    @jfousems6 4 месяца назад

    Thank you so much. I just change the DNS codes and it worked

  • @twins_301
    @twins_301 Год назад +4

    Im trying to find out how to download games without it saying “you already own the following products,which conflict with the product you’re trying to buy.” Because I’m trying to get a bundle version of a game on playstation plus and it wont let me download it I’ve tried deleting the original game that I own but it didn’t work

    • @bigjohnson0101
      @bigjohnson0101 5 месяцев назад

      Idk if you ever fixed this, but if you did, could you tell me because u bought the gold edition and it's not in my library and It says 'already purchased' when I try to download it. It took my money, so I might have to get a refund

  • @Iloveanykindofanimal
    @Iloveanykindofanimal 9 месяцев назад

    Still working nice thank you

  • @Relatedshorts607
    @Relatedshorts607 6 месяцев назад +62

    Anybody in these comments real

  • @KingEnvy9845
    @KingEnvy9845 Год назад +1

    Bro you saved my life mine it was the code thing everything else didn't work so I did the code thing last and it is working better than before....

  • @gaahinalover
    @gaahinalover 10 месяцев назад

    my problem is I own ALL the DLC for Xenoverse 2. I can only install the 5 newest DLC's I bought, but NONE of the older Dlc. It simply says "Usuable" under the Manage Game Content menu. there is no option to install it and I can't find a solution anywhere.

  • @Samsh-I
    @Samsh-I Год назад +7

    Mine says it just can’t download it

    • @Mohafn-p5d
      @Mohafn-p5d 7 месяцев назад

      Me too,did you fix it ?

    • @SpxderFn
      @SpxderFn 5 месяцев назад

      @@Mohafn-p5ddid u fix it ?

  • @sosodope420
    @sosodope420 Год назад

    Im experiencing this problem I tried what you did in the video and nothing is fixed

  • @ShohrehPourmemar
    @ShohrehPourmemar 3 месяца назад

    I worked thanks very much🎉🎉

  • @aaronfry6587
    @aaronfry6587 Год назад

    Anymore tips and tricks as this didn’t fix my problem, game still won’t install

  • @elionikolaou6392
    @elionikolaou6392 Месяц назад

    The problem I have is it says Wishlist instead of download and I can’t find the download button

  • @hashirali2127
    @hashirali2127 Год назад +2

    DUDE THANK U SO MUCH

  • @greenz3535
    @greenz3535 Год назад +2

    It worked! Thank you! 🙏🏼

    • @tommy440
      @tommy440 Год назад

      what have you done pls help

    • @dmclassics1740
      @dmclassics1740 Год назад

      @@tommy440 yo u figured it out?

  • @CATSUNE-1
    @CATSUNE-1 4 месяца назад

    Can you do a video on why is there no install button on a game for me it's roblox and fortnite

  • @nosatellites7218
    @nosatellites7218 2 месяца назад

    Nothing works for me.
    Also, seems impossible to contact Sony Helpdesk/Support.
    Does this mean nothing can be done & no refund?

  • @georgekargas2328
    @georgekargas2328 Год назад +1

    I used my redeemed code but never got the option to download I can see it in history but the game is nowhere any help please ?

  • @Gamerwatch-ot6id
    @Gamerwatch-ot6id Год назад +2

    Does my progress stay on the games?

  • @manutd.ftbl1998
    @manutd.ftbl1998 Год назад

    Im trying to download fifa, I have the storage but it stops at a certain point and the error message is just “something went wrong” every single time

    • @patrickbrandt6835
      @patrickbrandt6835 5 месяцев назад +1

      Same with me I was trying to download ea fc and the same thing happend It kept stopping at 8.10 gb everytime u kept reinstalling it and it kept stopping at 8.10gb and said something went wrong

  • @jonplaud
    @jonplaud 11 месяцев назад

    My system is up to date and I have a lot of free storage but it still says my storage is low.

  • @AlexRamirez-wf6vi
    @AlexRamirez-wf6vi Год назад

    Every time I download a game, it overloads my internet and I don’t know what to do

  • @The_inconspicuous_sphinx
    @The_inconspicuous_sphinx 8 месяцев назад

    It worked for me, thanks.

  • @vitalysejdic1521
    @vitalysejdic1521 Год назад

    Thank you so much bro

  • @Kid_gamer_danger
    @Kid_gamer_danger 6 месяцев назад

    Ik there’s a warzone update but I accidentally pressed cancel and delete now when I press on check updates for warzone it says that error code

  • @ItsRonaldoXDRV
    @ItsRonaldoXDRV Год назад

    If You do Any of This do You need to download Every game again?

  • @Joshyama
    @Joshyama Год назад

    Does rebuilding the database factory resets your ps5

  • @viperdemonz-jenkins
    @viperdemonz-jenkins Год назад +1

    can download every game but Gran Turismo 7, get an error when I try.

  • @LibertyMax-f2c
    @LibertyMax-f2c 2 месяца назад

    What a lad, it works got BO6 to download. Chur brother

  • @reyesvisuals8533
    @reyesvisuals8533 Год назад

    The only issue my son is having is with the COD MWII franchise saying Installing Multiplayer and DMZ or something else does not complete the installation. I think they want to force us to buy MWIII

  • @patbodemvondstengroningene.o
    @patbodemvondstengroningene.o 11 месяцев назад

    It says i have a update for Grand tourismo 7 update 1.42 ....but no option to download it? ..it says more info or play game.....Help!!

    • @Xtremerzzz
      @Xtremerzzz 10 месяцев назад

      Try play game and see if it works

  • @moosaatik6142
    @moosaatik6142 5 месяцев назад

    Aoa sir , sir can you please tell me that how many marks do we have to score in combined history and geography to secure an A grade inshort do you have any idea about the grade threshold to secure an A in pak studies

  • @angeloonly306
    @angeloonly306 Год назад

    Thank you!

  • @Razz.gorilla
    @Razz.gorilla Год назад

    And if i cant get to the download part? There is just a background screen

  • @Ryveex
    @Ryveex 5 месяцев назад +1

    I don’t know I can’t find any video that helps me if I try to download a game it doesn’t even show me the download button it just shows add to wishlist or follow , I have enough storage to download it but I don’t know how to fix.
    Does someone know how to fix and does it happen to you too?
    Let me know by replying

    • @TherealNinjaworm
      @TherealNinjaworm 5 месяцев назад

      I dont know but maybe try cleaning the disc

    • @Ryveex
      @Ryveex 5 месяцев назад

      @@TherealNinjaworm oh ok ty

    • @Mrzadaz
      @Mrzadaz 4 месяца назад

      ​@@Ryveex did it work ?

    • @Ryveex
      @Ryveex 4 месяца назад

      @@Mrzadaz cleaning the disc? Yea

  • @Suissu
    @Suissu 4 месяца назад

    Don’t forget you can move games from your SDD to your M.2 freeing all of the space on your SDD so the updates can be installed. Way easy.

  • @Luhack559
    @Luhack559 Год назад

    How to fix it when it says calculating I bought mortal kombat 1 and all it says is calculating when I try to download it

  • @Jdotbaby2tact
    @Jdotbaby2tact Год назад +1

    Thank u bro

  • @shawnrohrer6722
    @shawnrohrer6722 7 месяцев назад

    I have tried and my controller won’t turn on. Yes I have the controller plugged into the ps5

  • @SandwichNerd
    @SandwichNerd Год назад

    So mine says installed and it won’t show anywhere and it’s stuck on installed won’t let me delete it

  • @T0xicOfficial.
    @T0xicOfficial. Год назад

    When I try to download Fortnite, it says “installed” yet it is nowhere to be found on the library nor the installed page

    • @Mahi328_
      @Mahi328_ Год назад

      Go to game library

  • @DanteOnTop-1
    @DanteOnTop-1 10 месяцев назад

    thank you so muchhhhhhhhhhh❤❤❤❤❤❤❤❤❤❤❤ you help me god bless you

  • @jackjohnson156
    @jackjohnson156 Год назад

    My game wont update its saying cannont update and its not giving me a reason why.

  • @frostflames2333
    @frostflames2333 8 месяцев назад

    Bro this dns is restricted. It says and doesnot work what do i do?

  • @iKd0tP
    @iKd0tP Год назад +4

    For some reason it keeps saying something went wrong when i try and install update. I done all options in safe mode which non worked. Even tried updating using usb and nothing. Anyone had this issue?

    • @KingofGreats23
      @KingofGreats23 Год назад

      I have this issue right now. Did you have any luck?

    • @iKd0tP
      @iKd0tP Год назад

      @@KingofGreats23 nope… sony says i’ll need to send it in. They said that its a blu-ray issue. I heard its due to the blu-ray tape in the disc drive. Is yours a disc drive ps5?

    • @KingofGreats23
      @KingofGreats23 Год назад

      @@iKd0tP Hmm interesting and no I have the digital one. I went to google and it said you need to turn off your PS5 and one the power button in front of the PS5, hold it until it beeps then it’ll take you to the safe mode. When you go to the safe mode, you gotta rebuild your data base and it should be good after that. I haven’t done it just yet. I Will tomorrow for sure and see what happens

    • @iKd0tP
      @iKd0tP Год назад

      @@KingofGreats23 let me know how it goes. I done all the safe mode options and it didnt work

    • @th3backendchild
      @th3backendchild Год назад

      having the same problem man , any update or still the same ?

  • @PLUSHIELOCATION
    @PLUSHIELOCATION 2 месяца назад

    The method for the PlayStation 5 software update does work but you might need to pause it and then resume it

  • @entropy3339
    @entropy3339 Год назад +3

    Words can not describe the thankfulness I have in you for this amazing video. I seriously can't believe how easy it was for me to finally get my downloads together because I've been trying for the past 2 days until I found this amazing video that was able to break it down, Step-by-step and explain it to me perfectly. Thank you so much once again. I will never forget this.
    ❤❤❤❤❤

  • @bradleytaxo6220
    @bradleytaxo6220 10 месяцев назад

    For anyone who is trying to download a game (disk) it might just be the disk is dirty im trying to download a game and kept saying couldn’t download so I put another game in and it’s downloading so anyone having problems clean the disk

  • @AnnieMaxwell-ru8rv
    @AnnieMaxwell-ru8rv 7 месяцев назад

    Tried all of this nothing worked. I have enough space for the game

  • @DmytroOli
    @DmytroOli Год назад +1

    Can’t download ce-107982-7 what to do?

  • @kalebfarman7291
    @kalebfarman7291 Год назад

    When you mess with the dns stuff it makes the games and updates download 20x slower.

  • @jeffdanky4552
    @jeffdanky4552 9 месяцев назад

    It do t tell me why new updates wont dl for ps5 it just saids error with a long as number code

    • @Turzinhodelas1123
      @Turzinhodelas1123 7 месяцев назад

      Have u understood why yet or no because I have the same problem

  • @BeardedBully
    @BeardedBully Год назад

    I dwloaded the game now its sayin it cant install

  • @kevinguo549
    @kevinguo549 Год назад

    any1 know how to fix where when u go to collection it just says installed but u cant play the game

  • @Larryhasknives
    @Larryhasknives Год назад

    THANKS MAN

  • @dardihalili3375
    @dardihalili3375 Год назад +1

    Guys dont do thiss in your ps5 same problem i have with my spider-man 2 just clean the CD and the game will install .....

    • @rellslzzy
      @rellslzzy 8 месяцев назад

      But mine is digital

  • @ade7163
    @ade7163 Месяц назад

    Didn't work, did everything on here. Can't install fortnite update, stops at same place every time, at 1.4gb.

    • @zoubeirr
      @zoubeirr Месяц назад

      same first started happening with the ch2 s2 update and its still occuring with the og, did u fix it? if so how

  • @shaft4234
    @shaft4234 8 месяцев назад

    Sorry this didn't work for me.. I did it step for step, maybe my disk is faulty. I was trying to reinstall a game

  • @TuckerParker8
    @TuckerParker8 3 месяца назад

    Me it will install but it says it will take a ninety nine hours

  • @meesieboy6096
    @meesieboy6096 Год назад +3

    I’m trying to access te safe mode menu but my controller won’t activate

    • @bobs-view
      @bobs-view Год назад

      Hey I found this too it could be active just use your d pad hope it helps!

  • @erickunz497
    @erickunz497 2 месяца назад

    I had the problem with Spider-Man 2. I synched the data (cloud and console) and then the download was added to the downloads. Maybe that works for the people having trouble with updates ✌🏻

  • @Runtthomas21
    @Runtthomas21 Год назад +1

    I did all of this nothing worked

  • @kevoquinn2225
    @kevoquinn2225 5 месяцев назад

    The DNS code worked for me! Thank you

  • @troys3537
    @troys3537 26 дней назад

    Wow thanks, games were not dowloading🙏🏽

  • @tizio8347
    @tizio8347 Год назад

    Someone know what's the error CE-120706-6? I want to install spiderman 2 but it gave me this error and I can't fix it

    • @hnzxlol
      @hnzxlol 5 месяцев назад

      yeah same to
      me with Hogwarts Legacy

  • @jayce2584
    @jayce2584 Год назад

    How do u find this out

  • @Essa-v4o
    @Essa-v4o 9 месяцев назад

    Yeah when i open it during safe mode my controller doesnt work

    • @obitoadebayo229
      @obitoadebayo229 9 месяцев назад

      You have to connect your controller to your play station when in safe mode

  • @mikeoxlong7468
    @mikeoxlong7468 Месяц назад

    mine was just saying “calculating remaining time” but i was online and everything working yk but it just wasn’t downloading i did everything but just try restarting your internet thats what i did and it worked

  • @AngelVazquez-dd5zg
    @AngelVazquez-dd5zg Год назад

    Thanks u save me . U are my héroe 😊❤

  • @TheRealJochen
    @TheRealJochen Год назад

    Mine doednt even give me the option to install the dlc

  • @jackthepuppy709
    @jackthepuppy709 11 месяцев назад

    I tried to update fortnite and it says cant install

  • @mianicolecolliet4393
    @mianicolecolliet4393 10 месяцев назад

    my controller is won’t work in safe mode